Complaints & Recalls
Consumer Complaints
100 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2021 Jeep Compass Trailhawk has been in very good condition until the ac recently just started to blow hot air. When I took my jeep in for a routine oil/filter, my local auto mechanic said that upon visual inspection the a/c clutch (part of the a/c compressor) was melted and that I would need a whole new a/c compressor assembly, possibly replace the drier, and completely flush the system. I can't believe that for a fairly new car in very good condition this type of problem shows up. I called Jeep and they said that there is no recall on the a/c compressor for my jeep. However, my mechanic that is now working on fixing the issue said he has to wait a few days for the compressor kit parts as it was on backorder, so there must be other similar issues ongoing. I would like to know how I can get reimbursed for a problem that should not be happening with a 2021 Jeep in very good condition? I am not sure if this is a jeep class issue. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2021 Jeep Compass Trailhawk has been in very good condition until the ac recently just started to blow hot air. When I took my jeep in for a routine oil/filter, my local auto mechanic said that upon visual inspection the a/c clutch (part of the a/c compressor) was melted and that I would need a whole new a/c compressor assembly, possibly replace the drier, and completely flush the system. I can't believe that for a fairly new car in very good condition this type of problem shows up. I called Jeep and they said that there is no recall on the a/c compressor for my jeep. However, my mechanic that is now working on fixing the issue said he has to wait a few days for the compressor kit parts as it was on backorder, so there must be other similar issues ongoing. I would like to know how I can get reimbursed for a problem that should not be happening with a 2021 Jeep in very good condition? I am not sure if this is a jeep class issue. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2021 Jeep Compass Trailhawk has been in very good condition until the ac recently just started to blow hot air. When I took my jeep in for a routine oil/filter, my local auto mechanic said that upon visual inspection the a/c clutch (part of the a/c compressor) was melted and that I would need a whole new a/c compressor assembly, possibly replace the drier, and completely flush the system. I can't believe that for a fairly new car in very good condition this type of problem shows up. I called Jeep and they said that there is no recall on the a/c compressor for my jeep. However, my mechanic that is now working on fixing the issue said he has to wait a few days for the compressor kit parts as it was on backorder, so there must be other similar issues ongoing. I would like to know how I can get reimbursed for a problem that should not be happening with a 2021 Jeep in very good condition? I am not sure if this is a jeep class issue. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11587936
Recall Date: May 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Repeated High Coolant Temp notice. Has happened three times in 3 weeks. Last two times have happened within two days. Happens when Jeep is at about 40 mph. Jeep shows high temp warning and shuts off causing great concern for my families safety driving in 40 mph traffic. Repair shop can’t explain repeated issue.
Corrective Action:
Repeated High Coolant Temp notice. Has happened three times in 3 weeks. Last two times have happened within two days. Happens when Jeep is at about 40 mph. Jeep shows high temp warning and shuts off causing great concern for my families safety driving in 40 mph traffic. Repair shop can’t explain repeated issue.
Additional Notes:
Repeated High Coolant Temp notice. Has happened three times in 3 weeks. Last two times have happened within two days. Happens when Jeep is at about 40 mph. Jeep shows high temp warning and shuts off causing great concern for my families safety driving in 40 mph traffic. Repair shop can’t explain repeated issue.
Mfg Campaign: 11579055
Recall Date: Mar 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Compass. The contact stated that while the vehicle was parked, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed that an unknown computer had failed and simultaneously made other electrical components fail. The contact stated that the Radio Frequency Hub, Electronic Control Unit, and Body Control Module needed to be replaced. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.
Corrective Action:
The contact owns a 2021 Jeep Compass. The contact stated that while the vehicle was parked, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed that an unknown computer had failed and simultaneously made other electrical components fail. The contact stated that the Radio Frequency Hub, Electronic Control Unit, and Body Control Module needed to be replaced. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.
Additional Notes:
The contact owns a 2021 Jeep Compass. The contact stated that while the vehicle was parked, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed that an unknown computer had failed and simultaneously made other electrical components fail. The contact stated that the Radio Frequency Hub, Electronic Control Unit, and Body Control Module needed to be replaced. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 50,100.
Mfg Campaign: 11577192
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.
Corrective Action:
In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.
Additional Notes:
In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.
Mfg Campaign: 11575150
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.
Corrective Action:
In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.
Additional Notes:
In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.
Mfg Campaign: 11575150
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.
Corrective Action:
In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.
Additional Notes:
In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.
Mfg Campaign: 11575150
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block traffic when the light turns green. I have to remember to manually turn Auto start stop off everytime I start my vehicle to prevent this from happening or keep my climate turned up since the auto start stop won't engage while cooling or heating the cabin.
Corrective Action:
While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block traffic when the light turns green. I have to remember to manually turn Auto start stop off everytime I start my vehicle to prevent this from happening or keep my climate turned up since the auto start stop won't engage while cooling or heating the cabin.
Additional Notes:
While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block traffic when the light turns green. I have to remember to manually turn Auto start stop off everytime I start my vehicle to prevent this from happening or keep my climate turned up since the auto start stop won't engage while cooling or heating the cabin.
Mfg Campaign: 11571145
Recall Date: Feb 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block traffic when the light turns green. I have to remember to manually turn Auto start stop off everytime I start my vehicle to prevent this from happening or keep my climate turned up since the auto start stop won't engage while cooling or heating the cabin.
Corrective Action:
While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block traffic when the light turns green. I have to remember to manually turn Auto start stop off everytime I start my vehicle to prevent this from happening or keep my climate turned up since the auto start stop won't engage while cooling or heating the cabin.
Additional Notes:
While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block traffic when the light turns green. I have to remember to manually turn Auto start stop off everytime I start my vehicle to prevent this from happening or keep my climate turned up since the auto start stop won't engage while cooling or heating the cabin.
Mfg Campaign: 11571145
Recall Date: Feb 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
Corrective Action:
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
Additional Notes:
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
Mfg Campaign: 11569763
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
Corrective Action:
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
Additional Notes:
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
Mfg Campaign: 11569763
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
Corrective Action:
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
Additional Notes:
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
Mfg Campaign: 11569763
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I turned on my vehicle, I saw about 10 different error messages flash across my dashboard like it was having some sort of exorcism, and then it stopped. No errors were on the dashboard. Everything looked good. I waited a few minutes and my driveway, and then took off for work. As I was making my way out of the neighborhood. I was going about 10 mph, it wasn’t until I pulled out to my neighborhood onto incoming traffic to cross the road that I realized that the gas pedal was not responding and the car was just rolling at like preset 10 mph speed. I hit the gas pedal many times and the car didn’t respond. Thankfully I was able to get in the middle lane to avoid a collision, but it was very scary and I consider this to be a tech defect high severity , I called my dealer and they said it’s gonna be a few hundred dollars to look at it and that’s totally not OK
Corrective Action:
When I turned on my vehicle, I saw about 10 different error messages flash across my dashboard like it was having some sort of exorcism, and then it stopped. No errors were on the dashboard. Everything looked good. I waited a few minutes and my driveway, and then took off for work. As I was making my way out of the neighborhood. I was going about 10 mph, it wasn’t until I pulled out to my neighborhood onto incoming traffic to cross the road that I realized that the gas pedal was not responding and the car was just rolling at like preset 10 mph speed. I hit the gas pedal many times and the car didn’t respond. Thankfully I was able to get in the middle lane to avoid a collision, but it was very scary and I consider this to be a tech defect high severity , I called my dealer and they said it’s gonna be a few hundred dollars to look at it and that’s totally not OK
Additional Notes:
When I turned on my vehicle, I saw about 10 different error messages flash across my dashboard like it was having some sort of exorcism, and then it stopped. No errors were on the dashboard. Everything looked good. I waited a few minutes and my driveway, and then took off for work. As I was making my way out of the neighborhood. I was going about 10 mph, it wasn’t until I pulled out to my neighborhood onto incoming traffic to cross the road that I realized that the gas pedal was not responding and the car was just rolling at like preset 10 mph speed. I hit the gas pedal many times and the car didn’t respond. Thankfully I was able to get in the middle lane to avoid a collision, but it was very scary and I consider this to be a tech defect high severity , I called my dealer and they said it’s gonna be a few hundred dollars to look at it and that’s totally not OK
Mfg Campaign: 11566686
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This was a rental vehicle. My concern is the emergency brake switch. It was accidentally activated by a passenger when they were trying to pickup a coin that had fallen where the switch is located while traveling at 40 mph. The emergency brake immediately engaged and an unsafe condition was encountered. Fortunately, an accident was avoided and we resumed our trip. My concern is a child or passenger can activate the switch in these vehicles where the switch is located in the center console resulting is an accident causing harm or injury. This switch needs a protective cover of some sort or disabled while the vehicle is in motion.
Corrective Action:
This was a rental vehicle. My concern is the emergency brake switch. It was accidentally activated by a passenger when they were trying to pickup a coin that had fallen where the switch is located while traveling at 40 mph. The emergency brake immediately engaged and an unsafe condition was encountered. Fortunately, an accident was avoided and we resumed our trip. My concern is a child or passenger can activate the switch in these vehicles where the switch is located in the center console resulting is an accident causing harm or injury. This switch needs a protective cover of some sort or disabled while the vehicle is in motion.
Additional Notes:
This was a rental vehicle. My concern is the emergency brake switch. It was accidentally activated by a passenger when they were trying to pickup a coin that had fallen where the switch is located while traveling at 40 mph. The emergency brake immediately engaged and an unsafe condition was encountered. Fortunately, an accident was avoided and we resumed our trip. My concern is a child or passenger can activate the switch in these vehicles where the switch is located in the center console resulting is an accident causing harm or injury. This switch needs a protective cover of some sort or disabled while the vehicle is in motion.
Mfg Campaign: 11562291
Recall Date: Dec 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
Corrective Action:
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
Additional Notes:
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
Mfg Campaign: 11559641
Recall Date: Dec 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
Corrective Action:
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
Additional Notes:
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
Mfg Campaign: 11559641
Recall Date: Dec 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
Corrective Action:
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
Additional Notes:
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
Mfg Campaign: 11559641
Recall Date: Dec 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Just driving down the highway at the speed limit the car will suddenly say over heating coolant level low and shut off for 1 second. Has done this 3 times in last few weeks. This was after I just had to replace the 2nd battery that controls all the extra functions on the car and a temperature sensor. The coolant level is fine
Corrective Action:
Just driving down the highway at the speed limit the car will suddenly say over heating coolant level low and shut off for 1 second. Has done this 3 times in last few weeks. This was after I just had to replace the 2nd battery that controls all the extra functions on the car and a temperature sensor. The coolant level is fine
Additional Notes:
Just driving down the highway at the speed limit the car will suddenly say over heating coolant level low and shut off for 1 second. Has done this 3 times in last few weeks. This was after I just had to replace the 2nd battery that controls all the extra functions on the car and a temperature sensor. The coolant level is fine
Mfg Campaign: 11556152
Recall Date: Nov 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Just driving down the highway at the speed limit the car will suddenly say over heating coolant level low and shut off for 1 second. Has done this 3 times in last few weeks. This was after I just had to replace the 2nd battery that controls all the extra functions on the car and a temperature sensor. The coolant level is fine
Corrective Action:
Just driving down the highway at the speed limit the car will suddenly say over heating coolant level low and shut off for 1 second. Has done this 3 times in last few weeks. This was after I just had to replace the 2nd battery that controls all the extra functions on the car and a temperature sensor. The coolant level is fine
Additional Notes:
Just driving down the highway at the speed limit the car will suddenly say over heating coolant level low and shut off for 1 second. Has done this 3 times in last few weeks. This was after I just had to replace the 2nd battery that controls all the extra functions on the car and a temperature sensor. The coolant level is fine
Mfg Campaign: 11556152
Recall Date: Nov 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Was backing out of parking spot this morning and got error message saying “coolant temp high” and vehicle locked up. i shut off and turned back on and it was fine. checked everything out that needed to be. read online that this has happened to other people with the same vehicle. this is a safety risk and i do not feel safe driving on a highway. or in the snow this winter.
Corrective Action:
Was backing out of parking spot this morning and got error message saying “coolant temp high” and vehicle locked up. i shut off and turned back on and it was fine. checked everything out that needed to be. read online that this has happened to other people with the same vehicle. this is a safety risk and i do not feel safe driving on a highway. or in the snow this winter.
Additional Notes:
Was backing out of parking spot this morning and got error message saying “coolant temp high” and vehicle locked up. i shut off and turned back on and it was fine. checked everything out that needed to be. read online that this has happened to other people with the same vehicle. this is a safety risk and i do not feel safe driving on a highway. or in the snow this winter.
Mfg Campaign: 11552644
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The following message displays on my dashboard "Coolant Temperature High. Shutting Down" and the vehicle wants to shut down or sputters. Car shakes like it wants to turn off and then it starts to run like normal
Corrective Action:
The following message displays on my dashboard "Coolant Temperature High. Shutting Down" and the vehicle wants to shut down or sputters. Car shakes like it wants to turn off and then it starts to run like normal
Additional Notes:
The following message displays on my dashboard "Coolant Temperature High. Shutting Down" and the vehicle wants to shut down or sputters. Car shakes like it wants to turn off and then it starts to run like normal
Mfg Campaign: 11552226
Recall Date: Oct 27, 2023
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