Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR STALLED 4 TIMES IN THE LAST MONTH WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. THIS IS JUST ANOTHER PROBLEM WITH THIS VEHICLE. IT'S ALSO BEEN IN THE SHOP MULTIPLE TIMES FOR DRIVETRAIN ISSUES. VEHICLE IS A LEMON.
Corrective Action:
CAR STALLED 4 TIMES IN THE LAST MONTH WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. THIS IS JUST ANOTHER PROBLEM WITH THIS VEHICLE. IT'S ALSO BEEN IN THE SHOP MULTIPLE TIMES FOR DRIVETRAIN ISSUES. VEHICLE IS A LEMON.
Additional Notes:
CAR STALLED 4 TIMES IN THE LAST MONTH WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. THIS IS JUST ANOTHER PROBLEM WITH THIS VEHICLE. IT'S ALSO BEEN IN THE SHOP MULTIPLE TIMES FOR DRIVETRAIN ISSUES. VEHICLE IS A LEMON.
Mfg Campaign: 11319403
Recall Date: Mar 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Corrective Action:
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Additional Notes:
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Mfg Campaign: 11319123
Recall Date: Mar 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Corrective Action:
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Additional Notes:
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Mfg Campaign: 11319123
Recall Date: Mar 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Corrective Action:
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Additional Notes:
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Mfg Campaign: 11319123
Recall Date: Mar 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
Mfg Campaign: 11317907
Recall Date: Mar 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
Mfg Campaign: 11317907
Recall Date: Mar 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
Mfg Campaign: 11317907
Recall Date: Mar 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE IS FAILING MULTIPLE OIL CONSUMPTION TESTS AT DEALERSHIP. WHEN ASKED WHAT THE NEXT STEP IS FOR A RESOLUTION WE ARE TOLD IT IS ONLY DOCUMENTED. THE VEHICLE IS BURNING 1 QUART OF OIL EVERY 1000 MILES.
Corrective Action:
ENGINE IS FAILING MULTIPLE OIL CONSUMPTION TESTS AT DEALERSHIP. WHEN ASKED WHAT THE NEXT STEP IS FOR A RESOLUTION WE ARE TOLD IT IS ONLY DOCUMENTED. THE VEHICLE IS BURNING 1 QUART OF OIL EVERY 1000 MILES.
Additional Notes:
ENGINE IS FAILING MULTIPLE OIL CONSUMPTION TESTS AT DEALERSHIP. WHEN ASKED WHAT THE NEXT STEP IS FOR A RESOLUTION WE ARE TOLD IT IS ONLY DOCUMENTED. THE VEHICLE IS BURNING 1 QUART OF OIL EVERY 1000 MILES.
Mfg Campaign: 11317807
Recall Date: Mar 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT AFTER SWITCHING THE TRANSMISSION SHIFTER TO THE REVERSE POSITION, THE VEHICLE ERRONEOUSLY DROVE FORWARD OVER A CURB, HIT SEVERAL TREES, AND A PARKING POLE. DURING THE CRASH THE VEHICLE DESTROYED. THE VEHICLE WAS TOWED AWAY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT AFTER SWITCHING THE TRANSMISSION SHIFTER TO THE REVERSE POSITION, THE VEHICLE ERRONEOUSLY DROVE FORWARD OVER A CURB, HIT SEVERAL TREES, AND A PARKING POLE. DURING THE CRASH THE VEHICLE DESTROYED. THE VEHICLE WAS TOWED AWAY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT AFTER SWITCHING THE TRANSMISSION SHIFTER TO THE REVERSE POSITION, THE VEHICLE ERRONEOUSLY DROVE FORWARD OVER A CURB, HIT SEVERAL TREES, AND A PARKING POLE. DURING THE CRASH THE VEHICLE DESTROYED. THE VEHICLE WAS TOWED AWAY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Mfg Campaign: 11317078
Recall Date: Mar 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AT THE END OF FEBRUARY 2020 MY 2018 JEEP COMPASS ENGINE WOULD SEIZE, WHILE I WAS DRIVING. IT WOULD SHUT OFF, AND AUTOMATICALLY PUT ON THE PARKING BRAKE. I WOULD NO LONGER BE ABLE TO ACCELERATE, I'D LOSE POWER STEERING, AND THEN IT WOULD STRUGGLE TO RESTART. THIS OBVIOUSLY PUT ME AT HIGH RISK FOR CAUSING AN ACCIDENT OR BEING INVOLVED IN A COLLISION. BEFORE THE ENGINE SHUT DOWN, I WOULD SEE "CANNOT SHIFT WHILE VEHICLE IS IN DRIVE" ON MY DASHBOARD SCREEN. I HAD IT TOWED TO DEALERSHIP, AS I WAS RIGHTLY TERRIFIED TO DRIVE IT, AND THEY SAID IT WAS A LOOSE ELECTRICAL SHIFTING WIRE. THEY STATED THAT THEY SECURED IT AND THAT IT SHOULD BE FINE. IT HAPPENED AGAIN TWO DAYS LATER, THIS TIME WITH NO DASHBOARD SCREEN INDICATION, ONLY THE D ON MY GEAR STICK FLASHED, AND I BROUGHT IT BACK. UPON INSPECTION THE DEALERSHIP SAID THAT I WAS OUT OF OIL AND THIS WAS TRIGGERING THE ENGINE SHUT OFF. I WAS 800 MILES OVER FOR AN OIL CHANGE (THAT I HAD SCHEDULED BUT WAS UNABLE TO DRIVE TO BECAUSE OF THE CAR MALFUNCTIONING) HOWEVER MY CAR HAD GIVEN ME NO INDICATION WHATSOEVER THAT IT NEEDED OIL. I NOW MUST GO BACK TO THE DEALER IN 1000 MILES FOR AN OIL CONSUMPTION TEST. DEALERSHIP PREDICTS I MAY POSSIBLY NEED A NEW ENGINE. MY CAR ALSO JERKS WHEN I SWITCH GEARS AND AT TIMES IT STRUGGLES TO START. EVEN IF THE ENGINE IS REPLACED THERE IS NO GUARANTEE THAT THE CAR ENGINE WON'T SEIZE AGAIN IF IT IS LOW ON OIL, OR THINKS IT IS, AND I SHOULDN'T HAVE TO MANUALLY CHECK THE OIL OF A 2018 VEHICLE THAT I PURCHASED WITH THE EXPECTATION THAT IT WAS SAFE AND RELIABLE. REALLY DISAPPOINTED WITH CHRYSLER. I'VE OWNED JEEPS IN THE PAST THAT WERE GREAT AND LASTED FOREVER. THIS IS REALLY SOMETHING THAT CHRYSLER SHOULD CONSIDER RECALLING THE WHOLE MAKE/MODEL FOR. I'M AFRAID TO DRIVE ANYWHERE OR HAVE OTHER PEOPLE IN MY CAR. MY CAR IS A LIABILITY NOT A SAFE PASSENGER VEHICLE.
Corrective Action:
AT THE END OF FEBRUARY 2020 MY 2018 JEEP COMPASS ENGINE WOULD SEIZE, WHILE I WAS DRIVING. IT WOULD SHUT OFF, AND AUTOMATICALLY PUT ON THE PARKING BRAKE. I WOULD NO LONGER BE ABLE TO ACCELERATE, I'D LOSE POWER STEERING, AND THEN IT WOULD STRUGGLE TO RESTART. THIS OBVIOUSLY PUT ME AT HIGH RISK FOR CAUSING AN ACCIDENT OR BEING INVOLVED IN A COLLISION. BEFORE THE ENGINE SHUT DOWN, I WOULD SEE "CANNOT SHIFT WHILE VEHICLE IS IN DRIVE" ON MY DASHBOARD SCREEN. I HAD IT TOWED TO DEALERSHIP, AS I WAS RIGHTLY TERRIFIED TO DRIVE IT, AND THEY SAID IT WAS A LOOSE ELECTRICAL SHIFTING WIRE. THEY STATED THAT THEY SECURED IT AND THAT IT SHOULD BE FINE. IT HAPPENED AGAIN TWO DAYS LATER, THIS TIME WITH NO DASHBOARD SCREEN INDICATION, ONLY THE D ON MY GEAR STICK FLASHED, AND I BROUGHT IT BACK. UPON INSPECTION THE DEALERSHIP SAID THAT I WAS OUT OF OIL AND THIS WAS TRIGGERING THE ENGINE SHUT OFF. I WAS 800 MILES OVER FOR AN OIL CHANGE (THAT I HAD SCHEDULED BUT WAS UNABLE TO DRIVE TO BECAUSE OF THE CAR MALFUNCTIONING) HOWEVER MY CAR HAD GIVEN ME NO INDICATION WHATSOEVER THAT IT NEEDED OIL. I NOW MUST GO BACK TO THE DEALER IN 1000 MILES FOR AN OIL CONSUMPTION TEST. DEALERSHIP PREDICTS I MAY POSSIBLY NEED A NEW ENGINE. MY CAR ALSO JERKS WHEN I SWITCH GEARS AND AT TIMES IT STRUGGLES TO START. EVEN IF THE ENGINE IS REPLACED THERE IS NO GUARANTEE THAT THE CAR ENGINE WON'T SEIZE AGAIN IF IT IS LOW ON OIL, OR THINKS IT IS, AND I SHOULDN'T HAVE TO MANUALLY CHECK THE OIL OF A 2018 VEHICLE THAT I PURCHASED WITH THE EXPECTATION THAT IT WAS SAFE AND RELIABLE. REALLY DISAPPOINTED WITH CHRYSLER. I'VE OWNED JEEPS IN THE PAST THAT WERE GREAT AND LASTED FOREVER. THIS IS REALLY SOMETHING THAT CHRYSLER SHOULD CONSIDER RECALLING THE WHOLE MAKE/MODEL FOR. I'M AFRAID TO DRIVE ANYWHERE OR HAVE OTHER PEOPLE IN MY CAR. MY CAR IS A LIABILITY NOT A SAFE PASSENGER VEHICLE.
Additional Notes:
AT THE END OF FEBRUARY 2020 MY 2018 JEEP COMPASS ENGINE WOULD SEIZE, WHILE I WAS DRIVING. IT WOULD SHUT OFF, AND AUTOMATICALLY PUT ON THE PARKING BRAKE. I WOULD NO LONGER BE ABLE TO ACCELERATE, I'D LOSE POWER STEERING, AND THEN IT WOULD STRUGGLE TO RESTART. THIS OBVIOUSLY PUT ME AT HIGH RISK FOR CAUSING AN ACCIDENT OR BEING INVOLVED IN A COLLISION. BEFORE THE ENGINE SHUT DOWN, I WOULD SEE "CANNOT SHIFT WHILE VEHICLE IS IN DRIVE" ON MY DASHBOARD SCREEN. I HAD IT TOWED TO DEALERSHIP, AS I WAS RIGHTLY TERRIFIED TO DRIVE IT, AND THEY SAID IT WAS A LOOSE ELECTRICAL SHIFTING WIRE. THEY STATED THAT THEY SECURED IT AND THAT IT SHOULD BE FINE. IT HAPPENED AGAIN TWO DAYS LATER, THIS TIME WITH NO DASHBOARD SCREEN INDICATION, ONLY THE D ON MY GEAR STICK FLASHED, AND I BROUGHT IT BACK. UPON INSPECTION THE DEALERSHIP SAID THAT I WAS OUT OF OIL AND THIS WAS TRIGGERING THE ENGINE SHUT OFF. I WAS 800 MILES OVER FOR AN OIL CHANGE (THAT I HAD SCHEDULED BUT WAS UNABLE TO DRIVE TO BECAUSE OF THE CAR MALFUNCTIONING) HOWEVER MY CAR HAD GIVEN ME NO INDICATION WHATSOEVER THAT IT NEEDED OIL. I NOW MUST GO BACK TO THE DEALER IN 1000 MILES FOR AN OIL CONSUMPTION TEST. DEALERSHIP PREDICTS I MAY POSSIBLY NEED A NEW ENGINE. MY CAR ALSO JERKS WHEN I SWITCH GEARS AND AT TIMES IT STRUGGLES TO START. EVEN IF THE ENGINE IS REPLACED THERE IS NO GUARANTEE THAT THE CAR ENGINE WON'T SEIZE AGAIN IF IT IS LOW ON OIL, OR THINKS IT IS, AND I SHOULDN'T HAVE TO MANUALLY CHECK THE OIL OF A 2018 VEHICLE THAT I PURCHASED WITH THE EXPECTATION THAT IT WAS SAFE AND RELIABLE. REALLY DISAPPOINTED WITH CHRYSLER. I'VE OWNED JEEPS IN THE PAST THAT WERE GREAT AND LASTED FOREVER. THIS IS REALLY SOMETHING THAT CHRYSLER SHOULD CONSIDER RECALLING THE WHOLE MAKE/MODEL FOR. I'M AFRAID TO DRIVE ANYWHERE OR HAVE OTHER PEOPLE IN MY CAR. MY CAR IS A LIABILITY NOT A SAFE PASSENGER VEHICLE.
Mfg Campaign: 11316728
Recall Date: Mar 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AT THE END OF FEBRUARY 2020 MY 2018 JEEP COMPASS ENGINE WOULD SEIZE, WHILE I WAS DRIVING. IT WOULD SHUT OFF, AND AUTOMATICALLY PUT ON THE PARKING BRAKE. I WOULD NO LONGER BE ABLE TO ACCELERATE, I'D LOSE POWER STEERING, AND THEN IT WOULD STRUGGLE TO RESTART. THIS OBVIOUSLY PUT ME AT HIGH RISK FOR CAUSING AN ACCIDENT OR BEING INVOLVED IN A COLLISION. BEFORE THE ENGINE SHUT DOWN, I WOULD SEE "CANNOT SHIFT WHILE VEHICLE IS IN DRIVE" ON MY DASHBOARD SCREEN. I HAD IT TOWED TO DEALERSHIP, AS I WAS RIGHTLY TERRIFIED TO DRIVE IT, AND THEY SAID IT WAS A LOOSE ELECTRICAL SHIFTING WIRE. THEY STATED THAT THEY SECURED IT AND THAT IT SHOULD BE FINE. IT HAPPENED AGAIN TWO DAYS LATER, THIS TIME WITH NO DASHBOARD SCREEN INDICATION, ONLY THE D ON MY GEAR STICK FLASHED, AND I BROUGHT IT BACK. UPON INSPECTION THE DEALERSHIP SAID THAT I WAS OUT OF OIL AND THIS WAS TRIGGERING THE ENGINE SHUT OFF. I WAS 800 MILES OVER FOR AN OIL CHANGE (THAT I HAD SCHEDULED BUT WAS UNABLE TO DRIVE TO BECAUSE OF THE CAR MALFUNCTIONING) HOWEVER MY CAR HAD GIVEN ME NO INDICATION WHATSOEVER THAT IT NEEDED OIL. I NOW MUST GO BACK TO THE DEALER IN 1000 MILES FOR AN OIL CONSUMPTION TEST. DEALERSHIP PREDICTS I MAY POSSIBLY NEED A NEW ENGINE. MY CAR ALSO JERKS WHEN I SWITCH GEARS AND AT TIMES IT STRUGGLES TO START. EVEN IF THE ENGINE IS REPLACED THERE IS NO GUARANTEE THAT THE CAR ENGINE WON'T SEIZE AGAIN IF IT IS LOW ON OIL, OR THINKS IT IS, AND I SHOULDN'T HAVE TO MANUALLY CHECK THE OIL OF A 2018 VEHICLE THAT I PURCHASED WITH THE EXPECTATION THAT IT WAS SAFE AND RELIABLE. REALLY DISAPPOINTED WITH CHRYSLER. I'VE OWNED JEEPS IN THE PAST THAT WERE GREAT AND LASTED FOREVER. THIS IS REALLY SOMETHING THAT CHRYSLER SHOULD CONSIDER RECALLING THE WHOLE MAKE/MODEL FOR. I'M AFRAID TO DRIVE ANYWHERE OR HAVE OTHER PEOPLE IN MY CAR. MY CAR IS A LIABILITY NOT A SAFE PASSENGER VEHICLE.
Corrective Action:
AT THE END OF FEBRUARY 2020 MY 2018 JEEP COMPASS ENGINE WOULD SEIZE, WHILE I WAS DRIVING. IT WOULD SHUT OFF, AND AUTOMATICALLY PUT ON THE PARKING BRAKE. I WOULD NO LONGER BE ABLE TO ACCELERATE, I'D LOSE POWER STEERING, AND THEN IT WOULD STRUGGLE TO RESTART. THIS OBVIOUSLY PUT ME AT HIGH RISK FOR CAUSING AN ACCIDENT OR BEING INVOLVED IN A COLLISION. BEFORE THE ENGINE SHUT DOWN, I WOULD SEE "CANNOT SHIFT WHILE VEHICLE IS IN DRIVE" ON MY DASHBOARD SCREEN. I HAD IT TOWED TO DEALERSHIP, AS I WAS RIGHTLY TERRIFIED TO DRIVE IT, AND THEY SAID IT WAS A LOOSE ELECTRICAL SHIFTING WIRE. THEY STATED THAT THEY SECURED IT AND THAT IT SHOULD BE FINE. IT HAPPENED AGAIN TWO DAYS LATER, THIS TIME WITH NO DASHBOARD SCREEN INDICATION, ONLY THE D ON MY GEAR STICK FLASHED, AND I BROUGHT IT BACK. UPON INSPECTION THE DEALERSHIP SAID THAT I WAS OUT OF OIL AND THIS WAS TRIGGERING THE ENGINE SHUT OFF. I WAS 800 MILES OVER FOR AN OIL CHANGE (THAT I HAD SCHEDULED BUT WAS UNABLE TO DRIVE TO BECAUSE OF THE CAR MALFUNCTIONING) HOWEVER MY CAR HAD GIVEN ME NO INDICATION WHATSOEVER THAT IT NEEDED OIL. I NOW MUST GO BACK TO THE DEALER IN 1000 MILES FOR AN OIL CONSUMPTION TEST. DEALERSHIP PREDICTS I MAY POSSIBLY NEED A NEW ENGINE. MY CAR ALSO JERKS WHEN I SWITCH GEARS AND AT TIMES IT STRUGGLES TO START. EVEN IF THE ENGINE IS REPLACED THERE IS NO GUARANTEE THAT THE CAR ENGINE WON'T SEIZE AGAIN IF IT IS LOW ON OIL, OR THINKS IT IS, AND I SHOULDN'T HAVE TO MANUALLY CHECK THE OIL OF A 2018 VEHICLE THAT I PURCHASED WITH THE EXPECTATION THAT IT WAS SAFE AND RELIABLE. REALLY DISAPPOINTED WITH CHRYSLER. I'VE OWNED JEEPS IN THE PAST THAT WERE GREAT AND LASTED FOREVER. THIS IS REALLY SOMETHING THAT CHRYSLER SHOULD CONSIDER RECALLING THE WHOLE MAKE/MODEL FOR. I'M AFRAID TO DRIVE ANYWHERE OR HAVE OTHER PEOPLE IN MY CAR. MY CAR IS A LIABILITY NOT A SAFE PASSENGER VEHICLE.
Additional Notes:
AT THE END OF FEBRUARY 2020 MY 2018 JEEP COMPASS ENGINE WOULD SEIZE, WHILE I WAS DRIVING. IT WOULD SHUT OFF, AND AUTOMATICALLY PUT ON THE PARKING BRAKE. I WOULD NO LONGER BE ABLE TO ACCELERATE, I'D LOSE POWER STEERING, AND THEN IT WOULD STRUGGLE TO RESTART. THIS OBVIOUSLY PUT ME AT HIGH RISK FOR CAUSING AN ACCIDENT OR BEING INVOLVED IN A COLLISION. BEFORE THE ENGINE SHUT DOWN, I WOULD SEE "CANNOT SHIFT WHILE VEHICLE IS IN DRIVE" ON MY DASHBOARD SCREEN. I HAD IT TOWED TO DEALERSHIP, AS I WAS RIGHTLY TERRIFIED TO DRIVE IT, AND THEY SAID IT WAS A LOOSE ELECTRICAL SHIFTING WIRE. THEY STATED THAT THEY SECURED IT AND THAT IT SHOULD BE FINE. IT HAPPENED AGAIN TWO DAYS LATER, THIS TIME WITH NO DASHBOARD SCREEN INDICATION, ONLY THE D ON MY GEAR STICK FLASHED, AND I BROUGHT IT BACK. UPON INSPECTION THE DEALERSHIP SAID THAT I WAS OUT OF OIL AND THIS WAS TRIGGERING THE ENGINE SHUT OFF. I WAS 800 MILES OVER FOR AN OIL CHANGE (THAT I HAD SCHEDULED BUT WAS UNABLE TO DRIVE TO BECAUSE OF THE CAR MALFUNCTIONING) HOWEVER MY CAR HAD GIVEN ME NO INDICATION WHATSOEVER THAT IT NEEDED OIL. I NOW MUST GO BACK TO THE DEALER IN 1000 MILES FOR AN OIL CONSUMPTION TEST. DEALERSHIP PREDICTS I MAY POSSIBLY NEED A NEW ENGINE. MY CAR ALSO JERKS WHEN I SWITCH GEARS AND AT TIMES IT STRUGGLES TO START. EVEN IF THE ENGINE IS REPLACED THERE IS NO GUARANTEE THAT THE CAR ENGINE WON'T SEIZE AGAIN IF IT IS LOW ON OIL, OR THINKS IT IS, AND I SHOULDN'T HAVE TO MANUALLY CHECK THE OIL OF A 2018 VEHICLE THAT I PURCHASED WITH THE EXPECTATION THAT IT WAS SAFE AND RELIABLE. REALLY DISAPPOINTED WITH CHRYSLER. I'VE OWNED JEEPS IN THE PAST THAT WERE GREAT AND LASTED FOREVER. THIS IS REALLY SOMETHING THAT CHRYSLER SHOULD CONSIDER RECALLING THE WHOLE MAKE/MODEL FOR. I'M AFRAID TO DRIVE ANYWHERE OR HAVE OTHER PEOPLE IN MY CAR. MY CAR IS A LIABILITY NOT A SAFE PASSENGER VEHICLE.
Mfg Campaign: 11316728
Recall Date: Mar 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I'VE BEEN GETTING THIS CAR SERVICED EVERY 2-3 MONTHS FOR THE SAME ISSUE SINCE I FIRST LEASED IT IN JULY 2018. I'VE BEEN SAYING IT'S A TRANSMISSION ISSUE, I GET IGNORED. MY CAR HAS STOPPED WORKING IN THE MIDDLE OF THE ROAD AND HIGHWAYS FOR THE ENTIRETY OF MY LEASE, IT HAPPENED AGAIN ON 3/1/2020 AND THE SERVICE DEPARTMENT FINALLY TOOK IT IN. AFTER ALMOST A WEEK OF NOT TOUCHING IT, THEY FINALLY TOOK A LOOK AT IT AND CONFIRMED THAT IT WAS THE TRANSMISSION. THEY NOW DON'T KNOW HOW LONG IT'S GOING TO TAKE TO FIX AND THEY WANT TO CHARGE ME OUT-OF-POCKET FOR A RENTAL CAR TO USE UNTIL THEY DECIDE TO FIX IT. THIS WAS A BRAND NEW VEHICLE THAT LEFT THE LOT WITH 0 MILES ON IT, I HAD TO GO THROUGH A RECALL AND COUNTLESS MOMENTS WHERE I WAS SCARED TO DRIVE IT, AND NO ONE BATTED AN EYELASH. THIS DEALERSHIP IS RUDE AND CARELESS, THEY JUST WANT TO MAKE MONEY OFF OF PEOPLE. I SHOULD NOT BE PAYING FOR A LEASED VEHICLE THAT IS CLEARLY DAMAGED. THIS LAST TIME THAT IT HAPPENED, I WAS GOING 35MPH ON A LOCAL ROAD AND THANK GOODNESS THERE WASN'T MANY DRIVERS AROUND AND NO ACCIDENTS OCCURED.
Corrective Action:
I'VE BEEN GETTING THIS CAR SERVICED EVERY 2-3 MONTHS FOR THE SAME ISSUE SINCE I FIRST LEASED IT IN JULY 2018. I'VE BEEN SAYING IT'S A TRANSMISSION ISSUE, I GET IGNORED. MY CAR HAS STOPPED WORKING IN THE MIDDLE OF THE ROAD AND HIGHWAYS FOR THE ENTIRETY OF MY LEASE, IT HAPPENED AGAIN ON 3/1/2020 AND THE SERVICE DEPARTMENT FINALLY TOOK IT IN. AFTER ALMOST A WEEK OF NOT TOUCHING IT, THEY FINALLY TOOK A LOOK AT IT AND CONFIRMED THAT IT WAS THE TRANSMISSION. THEY NOW DON'T KNOW HOW LONG IT'S GOING TO TAKE TO FIX AND THEY WANT TO CHARGE ME OUT-OF-POCKET FOR A RENTAL CAR TO USE UNTIL THEY DECIDE TO FIX IT. THIS WAS A BRAND NEW VEHICLE THAT LEFT THE LOT WITH 0 MILES ON IT, I HAD TO GO THROUGH A RECALL AND COUNTLESS MOMENTS WHERE I WAS SCARED TO DRIVE IT, AND NO ONE BATTED AN EYELASH. THIS DEALERSHIP IS RUDE AND CARELESS, THEY JUST WANT TO MAKE MONEY OFF OF PEOPLE. I SHOULD NOT BE PAYING FOR A LEASED VEHICLE THAT IS CLEARLY DAMAGED. THIS LAST TIME THAT IT HAPPENED, I WAS GOING 35MPH ON A LOCAL ROAD AND THANK GOODNESS THERE WASN'T MANY DRIVERS AROUND AND NO ACCIDENTS OCCURED.
Additional Notes:
I'VE BEEN GETTING THIS CAR SERVICED EVERY 2-3 MONTHS FOR THE SAME ISSUE SINCE I FIRST LEASED IT IN JULY 2018. I'VE BEEN SAYING IT'S A TRANSMISSION ISSUE, I GET IGNORED. MY CAR HAS STOPPED WORKING IN THE MIDDLE OF THE ROAD AND HIGHWAYS FOR THE ENTIRETY OF MY LEASE, IT HAPPENED AGAIN ON 3/1/2020 AND THE SERVICE DEPARTMENT FINALLY TOOK IT IN. AFTER ALMOST A WEEK OF NOT TOUCHING IT, THEY FINALLY TOOK A LOOK AT IT AND CONFIRMED THAT IT WAS THE TRANSMISSION. THEY NOW DON'T KNOW HOW LONG IT'S GOING TO TAKE TO FIX AND THEY WANT TO CHARGE ME OUT-OF-POCKET FOR A RENTAL CAR TO USE UNTIL THEY DECIDE TO FIX IT. THIS WAS A BRAND NEW VEHICLE THAT LEFT THE LOT WITH 0 MILES ON IT, I HAD TO GO THROUGH A RECALL AND COUNTLESS MOMENTS WHERE I WAS SCARED TO DRIVE IT, AND NO ONE BATTED AN EYELASH. THIS DEALERSHIP IS RUDE AND CARELESS, THEY JUST WANT TO MAKE MONEY OFF OF PEOPLE. I SHOULD NOT BE PAYING FOR A LEASED VEHICLE THAT IS CLEARLY DAMAGED. THIS LAST TIME THAT IT HAPPENED, I WAS GOING 35MPH ON A LOCAL ROAD AND THANK GOODNESS THERE WASN'T MANY DRIVERS AROUND AND NO ACCIDENTS OCCURED.
Mfg Campaign: 11316590
Recall Date: Mar 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS HAS HAPPENED THREE TIMES IN THE LAST MONTH; (AFTER DOING SOME ONLINE INQUIRY SEE OTHER COMPLAINTS ABOUT THIS SAME THING HAPPENING): AFTER ACCELERATING, WHEN I GO TO TURN MY VEHICLE, MY VEHICLE WILL AUTOMATICALLY SHUT OFF AND MY PARKING BRAKE TURNS ON. THIS HAS HAPPENED ON MAJOR (HIGH TRAFFIC) ROADS EACH TIME AND PRESENTS A HUGE SAFETY CONCERN.
Corrective Action:
THIS HAS HAPPENED THREE TIMES IN THE LAST MONTH; (AFTER DOING SOME ONLINE INQUIRY SEE OTHER COMPLAINTS ABOUT THIS SAME THING HAPPENING): AFTER ACCELERATING, WHEN I GO TO TURN MY VEHICLE, MY VEHICLE WILL AUTOMATICALLY SHUT OFF AND MY PARKING BRAKE TURNS ON. THIS HAS HAPPENED ON MAJOR (HIGH TRAFFIC) ROADS EACH TIME AND PRESENTS A HUGE SAFETY CONCERN.
Additional Notes:
THIS HAS HAPPENED THREE TIMES IN THE LAST MONTH; (AFTER DOING SOME ONLINE INQUIRY SEE OTHER COMPLAINTS ABOUT THIS SAME THING HAPPENING): AFTER ACCELERATING, WHEN I GO TO TURN MY VEHICLE, MY VEHICLE WILL AUTOMATICALLY SHUT OFF AND MY PARKING BRAKE TURNS ON. THIS HAS HAPPENED ON MAJOR (HIGH TRAFFIC) ROADS EACH TIME AND PRESENTS A HUGE SAFETY CONCERN.
Mfg Campaign: 11315764
Recall Date: Mar 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WE LEASED A 2018 JEEP COMPASS ON 02-27-2018 FROM DANBURY DODGE DEALERSHIP. WE STARTED TO HAVE PROBLEMS IN NOVEMBER 2019, ONLY GETTING 7 MILES PER GALLON, GOING FROM HEATER TO AC ON ITS OWN AND LOOSING ENTIRE DISPLAY SCREEN. TRIED TO GET INTO DEALERSHIP ON MANY OCCASIONS BUT WAS TOLD THEY HAD NO LONER SO WHEN THE DISPLAY SCREEN WAS LOST, I RENTED A CAR AND WENT FOR SERVICE AT DANBURY DODGE. WITHIN ONE HOUR THEY CALLED ME STATING THAT THE ENTIRE ENGINE HAD TO BE REPLACED. THAT IS A VERY SHORT TIME TO DETERMINE THIS, VEHICLE ONLY HAS 16,000 MILES ON IT. THE NEXT WEEK I WAS INFORMED THAT IT WAS FIXED. WHEN I DROVE IT HOME, I NOTICED A SOUND IN THE ENGINE AND A SHUTTERING THAT IT NEVER HAD. WHEN MY HUSBAND GOT HOME, HE LOOKED UNDER THE HOOD TO MAKE SURE THEY HAD PUT BACK ANTI FREEZE, WHICH THEY DID NOT, BUT ALSO FOUND THAT THEY LEFT A 3' TOOL THAT WAS LAYING ACROSS THE BATTERY! IF THIS HAD FALLEN IT WOULD HAVE HIT THE BATTERY CONNECTIONS AND CAUSED A FIRE. I AGAIN WENT DOWN TO THE DEALERSHIP WITH THIS NEW PROBLEM AND WAS TOLD THAT THE NEW ENGINE MIGHT NEED TO BE REPLACED. WE HAVE DONE RESEARCH ON THE 2018 JEEP COMPASSES AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAFETY ISSUES WITH THE ENGINES AND ELECTRICAL PROBLEMS. THESE VEHICLES ACTUALLY CAN STOP RUNNING. THIS IS A HUGE SAFETY ISSUE ON ANY ROAD, ESPECIALLY ON THE HIGHWAY. I REQUESTED FROM THE DEALERSHIP AND THE JEEP CORPORATION TO BUY BACK THIS VEHICLE DUE TO THE NOW KNOWN SAFETY ISSUES. BOTH HAVE REFUSED. I TAKE CARE OF MY GRANDCHILDREN AND THIS REPRESENTS A HUGE ISSUE FOR OUR FAMILY. I CAN NOT UNDERSTAND WHY THERE IS NOT A RECALL ON THESE VEHICLES. I HAVE ARTICLE UPON ARTICLE STATING THE ENGINE PROBLEMS. I AM WILLING TO MAKE COPIES AND GET THEM TO YOU. WE HAVE TO SURRENDER THE VEHICLE AND TAKE A HIT ON THE REMAINING LEASE PAYMENTS. I NEED SOME HELP, PLEASE!
Corrective Action:
WE LEASED A 2018 JEEP COMPASS ON 02-27-2018 FROM DANBURY DODGE DEALERSHIP. WE STARTED TO HAVE PROBLEMS IN NOVEMBER 2019, ONLY GETTING 7 MILES PER GALLON, GOING FROM HEATER TO AC ON ITS OWN AND LOOSING ENTIRE DISPLAY SCREEN. TRIED TO GET INTO DEALERSHIP ON MANY OCCASIONS BUT WAS TOLD THEY HAD NO LONER SO WHEN THE DISPLAY SCREEN WAS LOST, I RENTED A CAR AND WENT FOR SERVICE AT DANBURY DODGE. WITHIN ONE HOUR THEY CALLED ME STATING THAT THE ENTIRE ENGINE HAD TO BE REPLACED. THAT IS A VERY SHORT TIME TO DETERMINE THIS, VEHICLE ONLY HAS 16,000 MILES ON IT. THE NEXT WEEK I WAS INFORMED THAT IT WAS FIXED. WHEN I DROVE IT HOME, I NOTICED A SOUND IN THE ENGINE AND A SHUTTERING THAT IT NEVER HAD. WHEN MY HUSBAND GOT HOME, HE LOOKED UNDER THE HOOD TO MAKE SURE THEY HAD PUT BACK ANTI FREEZE, WHICH THEY DID NOT, BUT ALSO FOUND THAT THEY LEFT A 3' TOOL THAT WAS LAYING ACROSS THE BATTERY! IF THIS HAD FALLEN IT WOULD HAVE HIT THE BATTERY CONNECTIONS AND CAUSED A FIRE. I AGAIN WENT DOWN TO THE DEALERSHIP WITH THIS NEW PROBLEM AND WAS TOLD THAT THE NEW ENGINE MIGHT NEED TO BE REPLACED. WE HAVE DONE RESEARCH ON THE 2018 JEEP COMPASSES AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAFETY ISSUES WITH THE ENGINES AND ELECTRICAL PROBLEMS. THESE VEHICLES ACTUALLY CAN STOP RUNNING. THIS IS A HUGE SAFETY ISSUE ON ANY ROAD, ESPECIALLY ON THE HIGHWAY. I REQUESTED FROM THE DEALERSHIP AND THE JEEP CORPORATION TO BUY BACK THIS VEHICLE DUE TO THE NOW KNOWN SAFETY ISSUES. BOTH HAVE REFUSED. I TAKE CARE OF MY GRANDCHILDREN AND THIS REPRESENTS A HUGE ISSUE FOR OUR FAMILY. I CAN NOT UNDERSTAND WHY THERE IS NOT A RECALL ON THESE VEHICLES. I HAVE ARTICLE UPON ARTICLE STATING THE ENGINE PROBLEMS. I AM WILLING TO MAKE COPIES AND GET THEM TO YOU. WE HAVE TO SURRENDER THE VEHICLE AND TAKE A HIT ON THE REMAINING LEASE PAYMENTS. I NEED SOME HELP, PLEASE!
Additional Notes:
WE LEASED A 2018 JEEP COMPASS ON 02-27-2018 FROM DANBURY DODGE DEALERSHIP. WE STARTED TO HAVE PROBLEMS IN NOVEMBER 2019, ONLY GETTING 7 MILES PER GALLON, GOING FROM HEATER TO AC ON ITS OWN AND LOOSING ENTIRE DISPLAY SCREEN. TRIED TO GET INTO DEALERSHIP ON MANY OCCASIONS BUT WAS TOLD THEY HAD NO LONER SO WHEN THE DISPLAY SCREEN WAS LOST, I RENTED A CAR AND WENT FOR SERVICE AT DANBURY DODGE. WITHIN ONE HOUR THEY CALLED ME STATING THAT THE ENTIRE ENGINE HAD TO BE REPLACED. THAT IS A VERY SHORT TIME TO DETERMINE THIS, VEHICLE ONLY HAS 16,000 MILES ON IT. THE NEXT WEEK I WAS INFORMED THAT IT WAS FIXED. WHEN I DROVE IT HOME, I NOTICED A SOUND IN THE ENGINE AND A SHUTTERING THAT IT NEVER HAD. WHEN MY HUSBAND GOT HOME, HE LOOKED UNDER THE HOOD TO MAKE SURE THEY HAD PUT BACK ANTI FREEZE, WHICH THEY DID NOT, BUT ALSO FOUND THAT THEY LEFT A 3' TOOL THAT WAS LAYING ACROSS THE BATTERY! IF THIS HAD FALLEN IT WOULD HAVE HIT THE BATTERY CONNECTIONS AND CAUSED A FIRE. I AGAIN WENT DOWN TO THE DEALERSHIP WITH THIS NEW PROBLEM AND WAS TOLD THAT THE NEW ENGINE MIGHT NEED TO BE REPLACED. WE HAVE DONE RESEARCH ON THE 2018 JEEP COMPASSES AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAFETY ISSUES WITH THE ENGINES AND ELECTRICAL PROBLEMS. THESE VEHICLES ACTUALLY CAN STOP RUNNING. THIS IS A HUGE SAFETY ISSUE ON ANY ROAD, ESPECIALLY ON THE HIGHWAY. I REQUESTED FROM THE DEALERSHIP AND THE JEEP CORPORATION TO BUY BACK THIS VEHICLE DUE TO THE NOW KNOWN SAFETY ISSUES. BOTH HAVE REFUSED. I TAKE CARE OF MY GRANDCHILDREN AND THIS REPRESENTS A HUGE ISSUE FOR OUR FAMILY. I CAN NOT UNDERSTAND WHY THERE IS NOT A RECALL ON THESE VEHICLES. I HAVE ARTICLE UPON ARTICLE STATING THE ENGINE PROBLEMS. I AM WILLING TO MAKE COPIES AND GET THEM TO YOU. WE HAVE TO SURRENDER THE VEHICLE AND TAKE A HIT ON THE REMAINING LEASE PAYMENTS. I NEED SOME HELP, PLEASE!
Mfg Campaign: 11315862
Recall Date: Mar 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE SHUTS OFF WHILE DRIVING. SEEMS TO HAPPEN JUST AFTER USING BRAKES FOR RED LIGHT OR STOP SIGN. WHEN I ACCELERATE AFTER STOPPING THE ENGINE SHUTS OFF SHORTLY AFTER. EXTREMELY DANGEROUS AS IT CAN HAPPEN RIGHT IN THE MIDDLE OF AN INTERSECTION AFTER STOPPING FOR A RED LIGHT!!!! JUST STARTED DOING THIS YESTERDAY, AND IT HAPPENED TWICE. BOTH TIMES ON A SIDE STREET AFTER STOPPING FOR A STOP SIGN. I AM TAKING MY COMPASS IN THIS MORNING TO THE DEALERSHIP, AS I AM TERRIFIED TO DRIVE MY JEEP :(
Corrective Action:
ENGINE SHUTS OFF WHILE DRIVING. SEEMS TO HAPPEN JUST AFTER USING BRAKES FOR RED LIGHT OR STOP SIGN. WHEN I ACCELERATE AFTER STOPPING THE ENGINE SHUTS OFF SHORTLY AFTER. EXTREMELY DANGEROUS AS IT CAN HAPPEN RIGHT IN THE MIDDLE OF AN INTERSECTION AFTER STOPPING FOR A RED LIGHT!!!! JUST STARTED DOING THIS YESTERDAY, AND IT HAPPENED TWICE. BOTH TIMES ON A SIDE STREET AFTER STOPPING FOR A STOP SIGN. I AM TAKING MY COMPASS IN THIS MORNING TO THE DEALERSHIP, AS I AM TERRIFIED TO DRIVE MY JEEP :(
Additional Notes:
ENGINE SHUTS OFF WHILE DRIVING. SEEMS TO HAPPEN JUST AFTER USING BRAKES FOR RED LIGHT OR STOP SIGN. WHEN I ACCELERATE AFTER STOPPING THE ENGINE SHUTS OFF SHORTLY AFTER. EXTREMELY DANGEROUS AS IT CAN HAPPEN RIGHT IN THE MIDDLE OF AN INTERSECTION AFTER STOPPING FOR A RED LIGHT!!!! JUST STARTED DOING THIS YESTERDAY, AND IT HAPPENED TWICE. BOTH TIMES ON A SIDE STREET AFTER STOPPING FOR A STOP SIGN. I AM TAKING MY COMPASS IN THIS MORNING TO THE DEALERSHIP, AS I AM TERRIFIED TO DRIVE MY JEEP :(
Mfg Campaign: 11315509
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
A COUPLE OF DAYS DURING A WEEK'S TIME THE ENGINE WILL SHUT DOWN WHILE TAKING MY DAUGHTER TO SCHOOL IN THE MORNING AS I WAS TURNING ONTO THE MAIN ROAD OUT OF MY NEIGHBORHOOD. THE ENGINE SHUT OFF, THE STEERING BECAME DIFFICULT, AND THE PARKING BRAKE ENGAGED. A COUPLE DAYS AFTER THE SECOND TIME THE OIL PRESSURE LIGHT CAME ON FOR A SECOND. I CHECK THE OIL AND IT WAS 3 QUARTS LOW. NO OTHER WARNING LIGHTS CAME ON. AFTER LOOKING FOR INFORMATION ON THE WEB I LEARNED THE ENGINE WAS LOW OR OUT OF OIL AND SHUTTING DOWN IS A SAFETY FEATURE AS IS ENGAGING THE EMERGENCY BRAKE IN TRAFFIC. I WASN'T DUE FOR AN OIL CHANGE FOR QUITE SOME TIME BASED ON JEEP'S RECOMMENDED SCHEDULE, BUT I WAS FORCED TO DO ONE SO THEY COULD VERIFY THE ISSUE. I AM CONCERNED FOR MY SAFETY, MY FAMILY'S, AS WELL AS OTHER DRIVERS AS I DO NOT KNOW WHEN THE CAR WILL SHUT IF I DON'T ACT LIKE I HAVE MY FIRST CAR FROM THE 1960'S AND HAD TO CHECK THE OIL WEEKLY.
Corrective Action:
A COUPLE OF DAYS DURING A WEEK'S TIME THE ENGINE WILL SHUT DOWN WHILE TAKING MY DAUGHTER TO SCHOOL IN THE MORNING AS I WAS TURNING ONTO THE MAIN ROAD OUT OF MY NEIGHBORHOOD. THE ENGINE SHUT OFF, THE STEERING BECAME DIFFICULT, AND THE PARKING BRAKE ENGAGED. A COUPLE DAYS AFTER THE SECOND TIME THE OIL PRESSURE LIGHT CAME ON FOR A SECOND. I CHECK THE OIL AND IT WAS 3 QUARTS LOW. NO OTHER WARNING LIGHTS CAME ON. AFTER LOOKING FOR INFORMATION ON THE WEB I LEARNED THE ENGINE WAS LOW OR OUT OF OIL AND SHUTTING DOWN IS A SAFETY FEATURE AS IS ENGAGING THE EMERGENCY BRAKE IN TRAFFIC. I WASN'T DUE FOR AN OIL CHANGE FOR QUITE SOME TIME BASED ON JEEP'S RECOMMENDED SCHEDULE, BUT I WAS FORCED TO DO ONE SO THEY COULD VERIFY THE ISSUE. I AM CONCERNED FOR MY SAFETY, MY FAMILY'S, AS WELL AS OTHER DRIVERS AS I DO NOT KNOW WHEN THE CAR WILL SHUT IF I DON'T ACT LIKE I HAVE MY FIRST CAR FROM THE 1960'S AND HAD TO CHECK THE OIL WEEKLY.
Additional Notes:
A COUPLE OF DAYS DURING A WEEK'S TIME THE ENGINE WILL SHUT DOWN WHILE TAKING MY DAUGHTER TO SCHOOL IN THE MORNING AS I WAS TURNING ONTO THE MAIN ROAD OUT OF MY NEIGHBORHOOD. THE ENGINE SHUT OFF, THE STEERING BECAME DIFFICULT, AND THE PARKING BRAKE ENGAGED. A COUPLE DAYS AFTER THE SECOND TIME THE OIL PRESSURE LIGHT CAME ON FOR A SECOND. I CHECK THE OIL AND IT WAS 3 QUARTS LOW. NO OTHER WARNING LIGHTS CAME ON. AFTER LOOKING FOR INFORMATION ON THE WEB I LEARNED THE ENGINE WAS LOW OR OUT OF OIL AND SHUTTING DOWN IS A SAFETY FEATURE AS IS ENGAGING THE EMERGENCY BRAKE IN TRAFFIC. I WASN'T DUE FOR AN OIL CHANGE FOR QUITE SOME TIME BASED ON JEEP'S RECOMMENDED SCHEDULE, BUT I WAS FORCED TO DO ONE SO THEY COULD VERIFY THE ISSUE. I AM CONCERNED FOR MY SAFETY, MY FAMILY'S, AS WELL AS OTHER DRIVERS AS I DO NOT KNOW WHEN THE CAR WILL SHUT IF I DON'T ACT LIKE I HAVE MY FIRST CAR FROM THE 1960'S AND HAD TO CHECK THE OIL WEEKLY.
Mfg Campaign: 11311841
Recall Date: Feb 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MULTIPLE TIMES THE LOW OIL PRESSURE LIGHT FLASHES. IN A FEW INSTANCES THE CAR STALLS AND DOESN'T WANT TO START BACK UP LEAVING YOU STUCK. LUCKILY WE'VE NEVER BEEN HIT WHEN THIS HAPPENS. USUALLY HAPPENS GOING UP A HILL OR AROUND A BEND. OIL LEVEL IN CAR IS GOOD AND CHANGED EVERY 3-5000 MILES. IT DOESN'T MATTER IF THE CAR IS FULLY WARMED UP OR COLD ENGINE. DOESN'T MATTER IF GAS LEVEL IS AT A 1/4 OR 3/4 TANK. I CHECKED FOR RECALLS AND THERE WAS A RECALL FOR THIS PROBLEM IN THE PREVIOUS MODEL YEAR BUT IT SAYS IT'S NOT FOR MY VEHICLE EVEN THOUGH IT'S THE EXACT SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES WITH THE STALLING AND PROBABLY 25 TIMES THE LOW OIL PRESSURE LIGHT HAS FLICKERED ON.
Corrective Action:
MULTIPLE TIMES THE LOW OIL PRESSURE LIGHT FLASHES. IN A FEW INSTANCES THE CAR STALLS AND DOESN'T WANT TO START BACK UP LEAVING YOU STUCK. LUCKILY WE'VE NEVER BEEN HIT WHEN THIS HAPPENS. USUALLY HAPPENS GOING UP A HILL OR AROUND A BEND. OIL LEVEL IN CAR IS GOOD AND CHANGED EVERY 3-5000 MILES. IT DOESN'T MATTER IF THE CAR IS FULLY WARMED UP OR COLD ENGINE. DOESN'T MATTER IF GAS LEVEL IS AT A 1/4 OR 3/4 TANK. I CHECKED FOR RECALLS AND THERE WAS A RECALL FOR THIS PROBLEM IN THE PREVIOUS MODEL YEAR BUT IT SAYS IT'S NOT FOR MY VEHICLE EVEN THOUGH IT'S THE EXACT SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES WITH THE STALLING AND PROBABLY 25 TIMES THE LOW OIL PRESSURE LIGHT HAS FLICKERED ON.
Additional Notes:
MULTIPLE TIMES THE LOW OIL PRESSURE LIGHT FLASHES. IN A FEW INSTANCES THE CAR STALLS AND DOESN'T WANT TO START BACK UP LEAVING YOU STUCK. LUCKILY WE'VE NEVER BEEN HIT WHEN THIS HAPPENS. USUALLY HAPPENS GOING UP A HILL OR AROUND A BEND. OIL LEVEL IN CAR IS GOOD AND CHANGED EVERY 3-5000 MILES. IT DOESN'T MATTER IF THE CAR IS FULLY WARMED UP OR COLD ENGINE. DOESN'T MATTER IF GAS LEVEL IS AT A 1/4 OR 3/4 TANK. I CHECKED FOR RECALLS AND THERE WAS A RECALL FOR THIS PROBLEM IN THE PREVIOUS MODEL YEAR BUT IT SAYS IT'S NOT FOR MY VEHICLE EVEN THOUGH IT'S THE EXACT SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES WITH THE STALLING AND PROBABLY 25 TIMES THE LOW OIL PRESSURE LIGHT HAS FLICKERED ON.
Mfg Campaign: 11311557
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MULTIPLE TIMES THE LOW OIL PRESSURE LIGHT FLASHES. IN A FEW INSTANCES THE CAR STALLS AND DOESN'T WANT TO START BACK UP LEAVING YOU STUCK. LUCKILY WE'VE NEVER BEEN HIT WHEN THIS HAPPENS. USUALLY HAPPENS GOING UP A HILL OR AROUND A BEND. OIL LEVEL IN CAR IS GOOD AND CHANGED EVERY 3-5000 MILES. IT DOESN'T MATTER IF THE CAR IS FULLY WARMED UP OR COLD ENGINE. DOESN'T MATTER IF GAS LEVEL IS AT A 1/4 OR 3/4 TANK. I CHECKED FOR RECALLS AND THERE WAS A RECALL FOR THIS PROBLEM IN THE PREVIOUS MODEL YEAR BUT IT SAYS IT'S NOT FOR MY VEHICLE EVEN THOUGH IT'S THE EXACT SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES WITH THE STALLING AND PROBABLY 25 TIMES THE LOW OIL PRESSURE LIGHT HAS FLICKERED ON.
Corrective Action:
MULTIPLE TIMES THE LOW OIL PRESSURE LIGHT FLASHES. IN A FEW INSTANCES THE CAR STALLS AND DOESN'T WANT TO START BACK UP LEAVING YOU STUCK. LUCKILY WE'VE NEVER BEEN HIT WHEN THIS HAPPENS. USUALLY HAPPENS GOING UP A HILL OR AROUND A BEND. OIL LEVEL IN CAR IS GOOD AND CHANGED EVERY 3-5000 MILES. IT DOESN'T MATTER IF THE CAR IS FULLY WARMED UP OR COLD ENGINE. DOESN'T MATTER IF GAS LEVEL IS AT A 1/4 OR 3/4 TANK. I CHECKED FOR RECALLS AND THERE WAS A RECALL FOR THIS PROBLEM IN THE PREVIOUS MODEL YEAR BUT IT SAYS IT'S NOT FOR MY VEHICLE EVEN THOUGH IT'S THE EXACT SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES WITH THE STALLING AND PROBABLY 25 TIMES THE LOW OIL PRESSURE LIGHT HAS FLICKERED ON.
Additional Notes:
MULTIPLE TIMES THE LOW OIL PRESSURE LIGHT FLASHES. IN A FEW INSTANCES THE CAR STALLS AND DOESN'T WANT TO START BACK UP LEAVING YOU STUCK. LUCKILY WE'VE NEVER BEEN HIT WHEN THIS HAPPENS. USUALLY HAPPENS GOING UP A HILL OR AROUND A BEND. OIL LEVEL IN CAR IS GOOD AND CHANGED EVERY 3-5000 MILES. IT DOESN'T MATTER IF THE CAR IS FULLY WARMED UP OR COLD ENGINE. DOESN'T MATTER IF GAS LEVEL IS AT A 1/4 OR 3/4 TANK. I CHECKED FOR RECALLS AND THERE WAS A RECALL FOR THIS PROBLEM IN THE PREVIOUS MODEL YEAR BUT IT SAYS IT'S NOT FOR MY VEHICLE EVEN THOUGH IT'S THE EXACT SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES WITH THE STALLING AND PROBABLY 25 TIMES THE LOW OIL PRESSURE LIGHT HAS FLICKERED ON.
Mfg Campaign: 11311557
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE BACK UP CAMERA FAILED TO DISPLAY ANY OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE BACK UP CAMERA FAILED TO DISPLAY ANY OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE BACK UP CAMERA FAILED TO DISPLAY ANY OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11311614
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE BACK UP CAMERA FAILED TO DISPLAY ANY OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE BACK UP CAMERA FAILED TO DISPLAY ANY OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE BACK UP CAMERA FAILED TO DISPLAY ANY OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11311614
Recall Date: Feb 26, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025