Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud
Corrective Action:
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud
Additional Notes:
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud
Mfg Campaign: 11456443
Recall Date: Mar 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud
Corrective Action:
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud
Additional Notes:
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud
Mfg Campaign: 11456443
Recall Date: Mar 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud
Corrective Action:
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud
Additional Notes:
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud
Mfg Campaign: 11456443
Recall Date: Mar 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Corrective Action:
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Additional Notes:
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Mfg Campaign: 11454251
Recall Date: Feb 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Corrective Action:
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Additional Notes:
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Mfg Campaign: 11454251
Recall Date: Feb 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Corrective Action:
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Additional Notes:
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Mfg Campaign: 11454251
Recall Date: Feb 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine burns through 1 qt of oil every 1000 miles
Corrective Action:
Engine burns through 1 qt of oil every 1000 miles
Additional Notes:
Engine burns through 1 qt of oil every 1000 miles
Mfg Campaign: 11453126
Recall Date: Feb 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
Corrective Action:
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
Additional Notes:
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
Mfg Campaign: 11451813
Recall Date: Feb 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
Corrective Action:
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
Additional Notes:
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
Mfg Campaign: 11451813
Recall Date: Feb 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
Corrective Action:
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
Additional Notes:
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
Mfg Campaign: 11451813
Recall Date: Feb 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2/12/2022 while exiting Ohio Turnpike STRT 280 exit, while at toll booth driver’s window down, vehicle in drive foot on brake, paying toll, no engine warning lights, vehicle dies! Pleanty of fuel, pleanty of battery power vehicle would not start, it now seamed that every trouble light was flashing! Two tows and $900.00 later vehicle is as my dealers! If it died a mile earlier, while driving 70 mph, I would not be completing this form! Window down, in 20 degree temperature weather, my wife and I are SR Citizens!
Corrective Action:
2/12/2022 while exiting Ohio Turnpike STRT 280 exit, while at toll booth driver’s window down, vehicle in drive foot on brake, paying toll, no engine warning lights, vehicle dies! Pleanty of fuel, pleanty of battery power vehicle would not start, it now seamed that every trouble light was flashing! Two tows and $900.00 later vehicle is as my dealers! If it died a mile earlier, while driving 70 mph, I would not be completing this form! Window down, in 20 degree temperature weather, my wife and I are SR Citizens!
Additional Notes:
2/12/2022 while exiting Ohio Turnpike STRT 280 exit, while at toll booth driver’s window down, vehicle in drive foot on brake, paying toll, no engine warning lights, vehicle dies! Pleanty of fuel, pleanty of battery power vehicle would not start, it now seamed that every trouble light was flashing! Two tows and $900.00 later vehicle is as my dealers! If it died a mile earlier, while driving 70 mph, I would not be completing this form! Window down, in 20 degree temperature weather, my wife and I are SR Citizens!
Mfg Campaign: 11451763
Recall Date: Feb 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I took the Jeep in for radiator warranty work because it was leaking really really bad, and causing the heat to blow out ice cold. The dealership I got the Jeep from replaced the radiator and the very next day the jeep was still blowing out cold air instead of heat, and this time the jeep was sputtering and shaking and it cut off on me and my daughter at a stop light. I had to wait 15 minutes in traffic for it to start back up. I immediately called the dealership and had the Jeep there the following morning only for them to tell me they tested the vehicle and didn’t get anything to happen. I’m sick and tired of that dealership lying, and this jeep is not safe. And now the vehicle showed a error message on the screen saying coolant temperature to high, shutting vehicle down. It shut off in the middle of traffic AGAIN and I was almost rear ended!!! I don’t know what else to do.
Corrective Action:
I took the Jeep in for radiator warranty work because it was leaking really really bad, and causing the heat to blow out ice cold. The dealership I got the Jeep from replaced the radiator and the very next day the jeep was still blowing out cold air instead of heat, and this time the jeep was sputtering and shaking and it cut off on me and my daughter at a stop light. I had to wait 15 minutes in traffic for it to start back up. I immediately called the dealership and had the Jeep there the following morning only for them to tell me they tested the vehicle and didn’t get anything to happen. I’m sick and tired of that dealership lying, and this jeep is not safe. And now the vehicle showed a error message on the screen saying coolant temperature to high, shutting vehicle down. It shut off in the middle of traffic AGAIN and I was almost rear ended!!! I don’t know what else to do.
Additional Notes:
I took the Jeep in for radiator warranty work because it was leaking really really bad, and causing the heat to blow out ice cold. The dealership I got the Jeep from replaced the radiator and the very next day the jeep was still blowing out cold air instead of heat, and this time the jeep was sputtering and shaking and it cut off on me and my daughter at a stop light. I had to wait 15 minutes in traffic for it to start back up. I immediately called the dealership and had the Jeep there the following morning only for them to tell me they tested the vehicle and didn’t get anything to happen. I’m sick and tired of that dealership lying, and this jeep is not safe. And now the vehicle showed a error message on the screen saying coolant temperature to high, shutting vehicle down. It shut off in the middle of traffic AGAIN and I was almost rear ended!!! I don’t know what else to do.
Mfg Campaign: 11451130
Recall Date: Feb 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
Corrective Action:
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
Additional Notes:
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
Mfg Campaign: 11451271
Recall Date: Feb 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
Corrective Action:
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
Additional Notes:
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
Mfg Campaign: 11451271
Recall Date: Feb 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
Corrective Action:
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
Additional Notes:
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
Mfg Campaign: 11451271
Recall Date: Feb 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The touchscreen laminate on the display is rapidly detaching from the screen. This causes a safety issue in distractions in the screen causing accidental calls, changed radio stations, and generally making any adjustments to the vehicle because of a faulty screen.
Corrective Action:
The touchscreen laminate on the display is rapidly detaching from the screen. This causes a safety issue in distractions in the screen causing accidental calls, changed radio stations, and generally making any adjustments to the vehicle because of a faulty screen.
Additional Notes:
The touchscreen laminate on the display is rapidly detaching from the screen. This causes a safety issue in distractions in the screen causing accidental calls, changed radio stations, and generally making any adjustments to the vehicle because of a faulty screen.
Mfg Campaign: 11450837
Recall Date: Feb 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995.00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.
Corrective Action:
I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995.00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.
Additional Notes:
I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995.00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.
Mfg Campaign: 11449909
Recall Date: Feb 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995.00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.
Corrective Action:
I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995.00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.
Additional Notes:
I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995.00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.
Mfg Campaign: 11449909
Recall Date: Feb 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The screen is out affecting an advertised safety feature with the backup camera not working. It is a known issue with the 2018 Jeep Compass yet they are not doing a recall. When I called into Jeep they continued to refer to it as a radio issue. I explained the entire screen is out and it affects the hands free feature, backup camera and as it is cold out now they have a feature where the heated steering wheel and heated seat turns on high when the vehicle starts automatically and with the screen out you have no way to turn it off. Long periods of time in the car get very uncomfortable and distracting with your seat and steering wheel very hot and unable to turn off. The screen just shows lines through it like an old TV when you did not get that station. Spoke with a few dealerships which also confirmed this is a known issue and they have had a lot of repairs. Jeep just confirmed it is still under review for a recall, hoping with more complaints it will assist with the recall going through as this is a $900 fix that was quoted to me and the vehicle has around 24,000 miles only.
Corrective Action:
The screen is out affecting an advertised safety feature with the backup camera not working. It is a known issue with the 2018 Jeep Compass yet they are not doing a recall. When I called into Jeep they continued to refer to it as a radio issue. I explained the entire screen is out and it affects the hands free feature, backup camera and as it is cold out now they have a feature where the heated steering wheel and heated seat turns on high when the vehicle starts automatically and with the screen out you have no way to turn it off. Long periods of time in the car get very uncomfortable and distracting with your seat and steering wheel very hot and unable to turn off. The screen just shows lines through it like an old TV when you did not get that station. Spoke with a few dealerships which also confirmed this is a known issue and they have had a lot of repairs. Jeep just confirmed it is still under review for a recall, hoping with more complaints it will assist with the recall going through as this is a $900 fix that was quoted to me and the vehicle has around 24,000 miles only.
Additional Notes:
The screen is out affecting an advertised safety feature with the backup camera not working. It is a known issue with the 2018 Jeep Compass yet they are not doing a recall. When I called into Jeep they continued to refer to it as a radio issue. I explained the entire screen is out and it affects the hands free feature, backup camera and as it is cold out now they have a feature where the heated steering wheel and heated seat turns on high when the vehicle starts automatically and with the screen out you have no way to turn it off. Long periods of time in the car get very uncomfortable and distracting with your seat and steering wheel very hot and unable to turn off. The screen just shows lines through it like an old TV when you did not get that station. Spoke with a few dealerships which also confirmed this is a known issue and they have had a lot of repairs. Jeep just confirmed it is still under review for a recall, hoping with more complaints it will assist with the recall going through as this is a $900 fix that was quoted to me and the vehicle has around 24,000 miles only.
Mfg Campaign: 11449951
Recall Date: Feb 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Turned vehicle on. Going down the road about a mile from home vehicle turned off while in motion. Manage to turn car on after a minute and move to a safe area. After inspection, car had thought half an inch of oil. Car is inspected with regular oil changes. No prior signs that vehicle has loss oil.
Corrective Action:
Turned vehicle on. Going down the road about a mile from home vehicle turned off while in motion. Manage to turn car on after a minute and move to a safe area. After inspection, car had thought half an inch of oil. Car is inspected with regular oil changes. No prior signs that vehicle has loss oil.
Additional Notes:
Turned vehicle on. Going down the road about a mile from home vehicle turned off while in motion. Manage to turn car on after a minute and move to a safe area. After inspection, car had thought half an inch of oil. Car is inspected with regular oil changes. No prior signs that vehicle has loss oil.
Mfg Campaign: 11448733
Recall Date: Jan 24, 2022
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