Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rearview camera does not turn on occasionally when backing up. The center infotainment display will show the welcome agreement screen and will not show the RVC screen. I have to put the car into park and back into reverse to get the RVC to show. Sometimes I have to accept the agreement first. It's very dangerous because I start to backup thinking the display will show but after moving a couple of feet backwards it never shows up or shows up too late. This happens about 1 in 5 times I start the car.
Corrective Action:
The rearview camera does not turn on occasionally when backing up. The center infotainment display will show the welcome agreement screen and will not show the RVC screen. I have to put the car into park and back into reverse to get the RVC to show. Sometimes I have to accept the agreement first. It's very dangerous because I start to backup thinking the display will show but after moving a couple of feet backwards it never shows up or shows up too late. This happens about 1 in 5 times I start the car.
Additional Notes:
The rearview camera does not turn on occasionally when backing up. The center infotainment display will show the welcome agreement screen and will not show the RVC screen. I have to put the car into park and back into reverse to get the RVC to show. Sometimes I have to accept the agreement first. It's very dangerous because I start to backup thinking the display will show but after moving a couple of feet backwards it never shows up or shows up too late. This happens about 1 in 5 times I start the car.
Mfg Campaign: 11464924
Recall Date: May 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was riding down the road, and my “service transmission” code came on, it started stalling in the middle of the road and shutting off with my kids in the vehicle. It was sent to a transmission shop, they said there was nothing wrong with the transmission ** I eventually checked my oil and realized it was extremely low so I put oil in it, the next day the service transmission light went off and the car ran great. This morning 5/11/12 the same exact thing has started happening again without a “low oil” warning from my car, I had an oil change not even a month ago and I don’t have a leak. My motor is burning oil at a quart per 500 miles with no explanation and each time it gets low my check engine light comes on, my service transmission light comes on, and it starts shutting off in traffic. This is life threatening to my children!!! We’ve been on the interstate when my car has just completely shut off with no warning. I have videos of today’s incident in my phone that I can not upload to this page. This is my second complaint I’ve filed, and I never heard back on the first one.
Corrective Action:
I was riding down the road, and my “service transmission” code came on, it started stalling in the middle of the road and shutting off with my kids in the vehicle. It was sent to a transmission shop, they said there was nothing wrong with the transmission ** I eventually checked my oil and realized it was extremely low so I put oil in it, the next day the service transmission light went off and the car ran great. This morning 5/11/12 the same exact thing has started happening again without a “low oil” warning from my car, I had an oil change not even a month ago and I don’t have a leak. My motor is burning oil at a quart per 500 miles with no explanation and each time it gets low my check engine light comes on, my service transmission light comes on, and it starts shutting off in traffic. This is life threatening to my children!!! We’ve been on the interstate when my car has just completely shut off with no warning. I have videos of today’s incident in my phone that I can not upload to this page. This is my second complaint I’ve filed, and I never heard back on the first one.
Additional Notes:
I was riding down the road, and my “service transmission” code came on, it started stalling in the middle of the road and shutting off with my kids in the vehicle. It was sent to a transmission shop, they said there was nothing wrong with the transmission ** I eventually checked my oil and realized it was extremely low so I put oil in it, the next day the service transmission light went off and the car ran great. This morning 5/11/12 the same exact thing has started happening again without a “low oil” warning from my car, I had an oil change not even a month ago and I don’t have a leak. My motor is burning oil at a quart per 500 miles with no explanation and each time it gets low my check engine light comes on, my service transmission light comes on, and it starts shutting off in traffic. This is life threatening to my children!!! We’ve been on the interstate when my car has just completely shut off with no warning. I have videos of today’s incident in my phone that I can not upload to this page. This is my second complaint I’ve filed, and I never heard back on the first one.
Mfg Campaign: 11464147
Recall Date: May 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle turns off while at a complete stop. The light can turn green and the car would just shut off. No warning lights are on the dashboard.
Corrective Action:
My vehicle turns off while at a complete stop. The light can turn green and the car would just shut off. No warning lights are on the dashboard.
Additional Notes:
My vehicle turns off while at a complete stop. The light can turn green and the car would just shut off. No warning lights are on the dashboard.
Mfg Campaign: 11463992
Recall Date: May 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was merging onto the highway at approximately 45 MPH, the vehicle stalled. The contact stated that his wife stopped depressing the accelerator pedal and the vehicle restarted. The contact stated no warning light was illuminated. The contact's wife was able to safely exit the highway however, the vehicle would not accelerate properly and exceeded 30 MPH. The contact's wife drove to an auto parts store and added two quarts of oil to the engine. The vehicle began to operate correctly. The contact drove the vehicle to a dealer where the vehicle was diagnosed but no failure was found. The vehicle was not repaired and the contact's wife continued to use the vehicle. The failure recurred while the contact's wife was driving approximately 30 MPH. The vehicle stalled and the contact's wife was rear-ended. There was minimal damage to the rear bumper. There were no injuries sustained. The vehicle was returned to the same dealer and an oil consumption test was performed and it was determined that the oil consumption was normal. The vehicle was not repaired. The contact stated that the vehicle was still consuming oil. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was merging onto the highway at approximately 45 MPH, the vehicle stalled. The contact stated that his wife stopped depressing the accelerator pedal and the vehicle restarted. The contact stated no warning light was illuminated. The contact's wife was able to safely exit the highway however, the vehicle would not accelerate properly and exceeded 30 MPH. The contact's wife drove to an auto parts store and added two quarts of oil to the engine. The vehicle began to operate correctly. The contact drove the vehicle to a dealer where the vehicle was diagnosed but no failure was found. The vehicle was not repaired and the contact's wife continued to use the vehicle. The failure recurred while the contact's wife was driving approximately 30 MPH. The vehicle stalled and the contact's wife was rear-ended. There was minimal damage to the rear bumper. There were no injuries sustained. The vehicle was returned to the same dealer and an oil consumption test was performed and it was determined that the oil consumption was normal. The vehicle was not repaired. The contact stated that the vehicle was still consuming oil. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was merging onto the highway at approximately 45 MPH, the vehicle stalled. The contact stated that his wife stopped depressing the accelerator pedal and the vehicle restarted. The contact stated no warning light was illuminated. The contact's wife was able to safely exit the highway however, the vehicle would not accelerate properly and exceeded 30 MPH. The contact's wife drove to an auto parts store and added two quarts of oil to the engine. The vehicle began to operate correctly. The contact drove the vehicle to a dealer where the vehicle was diagnosed but no failure was found. The vehicle was not repaired and the contact's wife continued to use the vehicle. The failure recurred while the contact's wife was driving approximately 30 MPH. The vehicle stalled and the contact's wife was rear-ended. There was minimal damage to the rear bumper. There were no injuries sustained. The vehicle was returned to the same dealer and an oil consumption test was performed and it was determined that the oil consumption was normal. The vehicle was not repaired. The contact stated that the vehicle was still consuming oil. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11464034
Recall Date: May 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.
Corrective Action:
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.
Additional Notes:
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.
Mfg Campaign: 11463774
Recall Date: May 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.
Corrective Action:
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.
Additional Notes:
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.
Mfg Campaign: 11463774
Recall Date: May 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radio,navigation, backup camera touch screen is not working properly and sometimes changes settings, views and stations on its own. When using backup camera this creates a dangerous situation. Radio station changes can be a distraction situation while driving.
Corrective Action:
Radio,navigation, backup camera touch screen is not working properly and sometimes changes settings, views and stations on its own. When using backup camera this creates a dangerous situation. Radio station changes can be a distraction situation while driving.
Additional Notes:
Radio,navigation, backup camera touch screen is not working properly and sometimes changes settings, views and stations on its own. When using backup camera this creates a dangerous situation. Radio station changes can be a distraction situation while driving.
Mfg Campaign: 11462886
Recall Date: Apr 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I purchased the vehicle in November 2021 when it was cold out. The unconnect radio worked fine until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. Google it this is a know issue jeep need to put a recall out on these radios.
Corrective Action:
I purchased the vehicle in November 2021 when it was cold out. The unconnect radio worked fine until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. Google it this is a know issue jeep need to put a recall out on these radios.
Additional Notes:
I purchased the vehicle in November 2021 when it was cold out. The unconnect radio worked fine until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. Google it this is a know issue jeep need to put a recall out on these radios.
Mfg Campaign: 11462691
Recall Date: Apr 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased the vehicle in November 2021 when it was cold out. The unconnect radio worked fine until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. Google it this is a know issue jeep need to put a recall out on these radios.
Corrective Action:
I purchased the vehicle in November 2021 when it was cold out. The unconnect radio worked fine until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. Google it this is a know issue jeep need to put a recall out on these radios.
Additional Notes:
I purchased the vehicle in November 2021 when it was cold out. The unconnect radio worked fine until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. Google it this is a know issue jeep need to put a recall out on these radios.
Mfg Campaign: 11462691
Recall Date: Apr 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving my Compass in traffic when it died and wouldnt start for about 60 secs and then it started right up no issues. The next day they very same thing happened- No lights or anything the vehicle died in the middle of traffic. I could have been injured or someone else could have been injured due to the sudden stops. I did take the vehicle to the dealership and I have been informed that the engine is defective and unsafe to drive as this will continue. I have opted to have a new engine installed in the vehicle. FCA did not express any concern for the safety of the consumers of these vehicles.
Corrective Action:
I was driving my Compass in traffic when it died and wouldnt start for about 60 secs and then it started right up no issues. The next day they very same thing happened- No lights or anything the vehicle died in the middle of traffic. I could have been injured or someone else could have been injured due to the sudden stops. I did take the vehicle to the dealership and I have been informed that the engine is defective and unsafe to drive as this will continue. I have opted to have a new engine installed in the vehicle. FCA did not express any concern for the safety of the consumers of these vehicles.
Additional Notes:
I was driving my Compass in traffic when it died and wouldnt start for about 60 secs and then it started right up no issues. The next day they very same thing happened- No lights or anything the vehicle died in the middle of traffic. I could have been injured or someone else could have been injured due to the sudden stops. I did take the vehicle to the dealership and I have been informed that the engine is defective and unsafe to drive as this will continue. I have opted to have a new engine installed in the vehicle. FCA did not express any concern for the safety of the consumers of these vehicles.
Mfg Campaign: 11461752
Recall Date: Apr 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My car burns a quart of oil every 500 miles, it doesn’t warn me when it’s low on oil. Only when it’s bone dry, and when its low on oil it throws random engine codes that make the car start stalling. I’ve been driving down the interstate in the fast lane and my car just shut completely off with no check engine light on, no low oil warning, no warning at all. My breaks don’t work when my car shuts off, so on the interstate doing 70 isn’t an option for me anymore. I fear that my children will be in my car, and I’ll get plowed from behind because my car randomly shuts off!! This car shouldn’t be allowed to be sold.
Corrective Action:
My car burns a quart of oil every 500 miles, it doesn’t warn me when it’s low on oil. Only when it’s bone dry, and when its low on oil it throws random engine codes that make the car start stalling. I’ve been driving down the interstate in the fast lane and my car just shut completely off with no check engine light on, no low oil warning, no warning at all. My breaks don’t work when my car shuts off, so on the interstate doing 70 isn’t an option for me anymore. I fear that my children will be in my car, and I’ll get plowed from behind because my car randomly shuts off!! This car shouldn’t be allowed to be sold.
Additional Notes:
My car burns a quart of oil every 500 miles, it doesn’t warn me when it’s low on oil. Only when it’s bone dry, and when its low on oil it throws random engine codes that make the car start stalling. I’ve been driving down the interstate in the fast lane and my car just shut completely off with no check engine light on, no low oil warning, no warning at all. My breaks don’t work when my car shuts off, so on the interstate doing 70 isn’t an option for me anymore. I fear that my children will be in my car, and I’ll get plowed from behind because my car randomly shuts off!! This car shouldn’t be allowed to be sold.
Mfg Campaign: 11461489
Recall Date: Apr 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the Jeep Compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn’t offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it’s dangerous, and should not be driven.
Corrective Action:
My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the Jeep Compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn’t offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it’s dangerous, and should not be driven.
Additional Notes:
My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the Jeep Compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn’t offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it’s dangerous, and should not be driven.
Mfg Campaign: 11460913
Recall Date: Apr 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the Jeep Compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn’t offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it’s dangerous, and should not be driven.
Corrective Action:
My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the Jeep Compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn’t offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it’s dangerous, and should not be driven.
Additional Notes:
My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the Jeep Compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn’t offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it’s dangerous, and should not be driven.
Mfg Campaign: 11460913
Recall Date: Apr 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Malfunction: The infotainment screen is delaminating. Safety at risk: This is a problem because most of the controls for the vehicle are based in the infotainment touch screen. Many functions will just randomly turn on or not work at all. Dealer has been contacted and is aware of this issue. The component has not been inspected but a visual inspection and you can see the delamination from the screen. There are no warning messages from the vehicle but the many functions that are associated with the touch screen will just happen without touching because the screen is pulling apart. Great for the radio to turn up to full volume while driving or the a/c or heat to just turn on. How about that backup camera that sometimes will not work now. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system. If it is not happening in a car yet it will.
Corrective Action:
Malfunction: The infotainment screen is delaminating. Safety at risk: This is a problem because most of the controls for the vehicle are based in the infotainment touch screen. Many functions will just randomly turn on or not work at all. Dealer has been contacted and is aware of this issue. The component has not been inspected but a visual inspection and you can see the delamination from the screen. There are no warning messages from the vehicle but the many functions that are associated with the touch screen will just happen without touching because the screen is pulling apart. Great for the radio to turn up to full volume while driving or the a/c or heat to just turn on. How about that backup camera that sometimes will not work now. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system. If it is not happening in a car yet it will.
Additional Notes:
Malfunction: The infotainment screen is delaminating. Safety at risk: This is a problem because most of the controls for the vehicle are based in the infotainment touch screen. Many functions will just randomly turn on or not work at all. Dealer has been contacted and is aware of this issue. The component has not been inspected but a visual inspection and you can see the delamination from the screen. There are no warning messages from the vehicle but the many functions that are associated with the touch screen will just happen without touching because the screen is pulling apart. Great for the radio to turn up to full volume while driving or the a/c or heat to just turn on. How about that backup camera that sometimes will not work now. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system. If it is not happening in a car yet it will.
Mfg Campaign: 11459736
Recall Date: Apr 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption between oil changes. Engine stalls .
Corrective Action:
Excessive oil consumption between oil changes. Engine stalls .
Additional Notes:
Excessive oil consumption between oil changes. Engine stalls .
Mfg Campaign: 11459452
Recall Date: Apr 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.
Corrective Action:
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.
Additional Notes:
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.
Mfg Campaign: 11457576
Recall Date: Mar 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.
Corrective Action:
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.
Additional Notes:
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.
Mfg Campaign: 11457576
Recall Date: Mar 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.
Corrective Action:
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.
Additional Notes:
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.
Mfg Campaign: 11457576
Recall Date: Mar 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption lead to multiple incidents of stalling while driving. Vehicle had trouble restarting in middle of the road. Almost got hit several times by other motorists. Checked oil level and there was approximately 1 liter of oil left, added 4 liters and problem went away. Only 2k miles since previous change when checking oil.
Corrective Action:
Excessive oil consumption lead to multiple incidents of stalling while driving. Vehicle had trouble restarting in middle of the road. Almost got hit several times by other motorists. Checked oil level and there was approximately 1 liter of oil left, added 4 liters and problem went away. Only 2k miles since previous change when checking oil.
Additional Notes:
Excessive oil consumption lead to multiple incidents of stalling while driving. Vehicle had trouble restarting in middle of the road. Almost got hit several times by other motorists. Checked oil level and there was approximately 1 liter of oil left, added 4 liters and problem went away. Only 2k miles since previous change when checking oil.
Mfg Campaign: 11457413
Recall Date: Mar 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle frequently has a check engine light pop on. When it does the car slows to 10-15mph instantly and I am unable to use the gas at all. I have to pull over and turn the car off for a few minutes and turn it back on in order to be able to go. The check engine light never stays on for more than a day or two. It has happened multiple times since I purchased in November 2020 with the frequency increasing over the last few months. I am concerned that this is going to cause a serious accident.
Corrective Action:
My vehicle frequently has a check engine light pop on. When it does the car slows to 10-15mph instantly and I am unable to use the gas at all. I have to pull over and turn the car off for a few minutes and turn it back on in order to be able to go. The check engine light never stays on for more than a day or two. It has happened multiple times since I purchased in November 2020 with the frequency increasing over the last few months. I am concerned that this is going to cause a serious accident.
Additional Notes:
My vehicle frequently has a check engine light pop on. When it does the car slows to 10-15mph instantly and I am unable to use the gas at all. I have to pull over and turn the car off for a few minutes and turn it back on in order to be able to go. The check engine light never stays on for more than a day or two. It has happened multiple times since I purchased in November 2020 with the frequency increasing over the last few months. I am concerned that this is going to cause a serious accident.
Mfg Campaign: 11457194
Recall Date: Mar 17, 2022
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