JEEP COMPASS 2018

Complete listing of complaints and recalls for this vehicle

1.5K
Complaints
6
Recalls

Complaints & Recalls

1.5K Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V523000 SAFETY RECALL
154.3K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U86
Notice Date: Aug 29, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V279000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: May 1, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.

Potential Risk:
If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U42
Notice Date: May 31, 2018
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V732000 SAFETY RECALL
27.2K Vehicles Affected
Recall Date: Nov 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.

Potential Risk:
In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: T73
Notice Date: Dec 28, 2017
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V740000 SAFETY RECALL
25.8K Vehicles Affected
Recall Date: Nov 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Potential Risk:
An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: T70
Notice Date: Dec 8, 2017
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V670000 SAFETY RECALL
357 Vehicles Affected
Recall Date: Oct 24, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Potential Risk:
If the oil pump fails, the engine will stall, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: T65
Notice Date: Dec 5, 2017
Recall Date: Oct 24, 2017

Consumer Complaints

1.5K Complaints
Chrysler (fca Us, Llc)
Campaign: 11484812 Other
Sep 16, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that the engine was consuming an excessive amount of oil. The contact arrived on the scene and added two quarts of oil to the engine. The vehicle was able to restart. The vehicle was then taken to the dealer, and the dealer performed an oil change; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 61,938.

Corrective Action:

The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that the engine was consuming an excessive amount of oil. The contact arrived on the scene and added two quarts of oil to the engine. The vehicle was able to restart. The vehicle was then taken to the dealer, and the dealer performed an oil change; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 61,938.

Additional Notes:

The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that the engine was consuming an excessive amount of oil. The contact arrived on the scene and added two quarts of oil to the engine. The vehicle was able to restart. The vehicle was then taken to the dealer, and the dealer performed an oil change; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 61,938.

Manufacturer: JEEP
Mfg Campaign: 11484812
Notice Date: Sep 16, 2022
Recall Date: Sep 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11484691 Other
Sep 15, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My U-Connect Navigation system on my 2018 Jeep Compass is delaminating and ghosting. Unfortunately my air conditioning was changing from air to heat on a day when the temperature outside was 95 degrees. This is definitely a safety issue. Trying to get the air conditioning back on, I took my eyes off the road to change and ran off the road.

Corrective Action:

My U-Connect Navigation system on my 2018 Jeep Compass is delaminating and ghosting. Unfortunately my air conditioning was changing from air to heat on a day when the temperature outside was 95 degrees. This is definitely a safety issue. Trying to get the air conditioning back on, I took my eyes off the road to change and ran off the road.

Additional Notes:

My U-Connect Navigation system on my 2018 Jeep Compass is delaminating and ghosting. Unfortunately my air conditioning was changing from air to heat on a day when the temperature outside was 95 degrees. This is definitely a safety issue. Trying to get the air conditioning back on, I took my eyes off the road to change and ran off the road.

Manufacturer: JEEP
Mfg Campaign: 11484691
Notice Date: Sep 15, 2022
Recall Date: Sep 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11483873 Other
Sep 11, 2022
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Vehicle has Bi-Xenon Headlights which have started to intermittently fail while driving. Sometimes one light lights up alternating side to side and sometimes both will not light,. Sometimes one will come on immediately and the other will take up to 5 minutes to light. On two occasion both have shut off while driving at night. Definite safety issue. Occurs irrespective of the headlight switch position (Auto or On) Dealer has been unable to replicate the issue on demand.

Corrective Action:

Vehicle has Bi-Xenon Headlights which have started to intermittently fail while driving. Sometimes one light lights up alternating side to side and sometimes both will not light,. Sometimes one will come on immediately and the other will take up to 5 minutes to light. On two occasion both have shut off while driving at night. Definite safety issue. Occurs irrespective of the headlight switch position (Auto or On) Dealer has been unable to replicate the issue on demand.

Additional Notes:

Vehicle has Bi-Xenon Headlights which have started to intermittently fail while driving. Sometimes one light lights up alternating side to side and sometimes both will not light,. Sometimes one will come on immediately and the other will take up to 5 minutes to light. On two occasion both have shut off while driving at night. Definite safety issue. Occurs irrespective of the headlight switch position (Auto or On) Dealer has been unable to replicate the issue on demand.

Manufacturer: JEEP
Mfg Campaign: 11483873
Notice Date: Sep 11, 2022
Recall Date: Sep 11, 2022
Chrysler (fca Us, Llc)
Campaign: 11482530 Other
Sep 2, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My Jeep has been stalling on me my oil lamp came on twice the day before i didn’t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it’s stuck on

Corrective Action:

My Jeep has been stalling on me my oil lamp came on twice the day before i didn’t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it’s stuck on

Additional Notes:

My Jeep has been stalling on me my oil lamp came on twice the day before i didn’t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it’s stuck on

Manufacturer: JEEP
Mfg Campaign: 11482530
Notice Date: Sep 2, 2022
Recall Date: Sep 2, 2022
Chrysler (fca Us, Llc)
Campaign: 11482530 Other
Sep 2, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My Jeep has been stalling on me my oil lamp came on twice the day before i didn’t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it’s stuck on

Corrective Action:

My Jeep has been stalling on me my oil lamp came on twice the day before i didn’t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it’s stuck on

Additional Notes:

My Jeep has been stalling on me my oil lamp came on twice the day before i didn’t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it’s stuck on

Manufacturer: JEEP
Mfg Campaign: 11482530
Notice Date: Sep 2, 2022
Recall Date: Sep 2, 2022
Chrysler (fca Us, Llc)
Campaign: 11482472 Other
Sep 1, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Jeep Compass. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. The traction control warning light illuminated and several other unknown warning lights illuminated. The contact waited until the vehicle cooled down and was able to restart the vehicle. The vehicle was taken to the dealer and the contact was informed that the ECM needed to be updated, and the battery needed to be replaced. The manufacturer was contacted and the contact was advised to contacted the NHTSA Hotline. The failure mileage was approximately 85,000.

Corrective Action:

The contact owns a 2018 Jeep Compass. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. The traction control warning light illuminated and several other unknown warning lights illuminated. The contact waited until the vehicle cooled down and was able to restart the vehicle. The vehicle was taken to the dealer and the contact was informed that the ECM needed to be updated, and the battery needed to be replaced. The manufacturer was contacted and the contact was advised to contacted the NHTSA Hotline. The failure mileage was approximately 85,000.

Additional Notes:

The contact owns a 2018 Jeep Compass. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. The traction control warning light illuminated and several other unknown warning lights illuminated. The contact waited until the vehicle cooled down and was able to restart the vehicle. The vehicle was taken to the dealer and the contact was informed that the ECM needed to be updated, and the battery needed to be replaced. The manufacturer was contacted and the contact was advised to contacted the NHTSA Hotline. The failure mileage was approximately 85,000.

Manufacturer: JEEP
Mfg Campaign: 11482472
Notice Date: Sep 1, 2022
Recall Date: Sep 1, 2022
Chrysler (fca Us, Llc)
Campaign: 11481471 Other
Aug 26, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

Corrective Action:

The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

Additional Notes:

The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

Manufacturer: JEEP
Mfg Campaign: 11481471
Notice Date: Aug 26, 2022
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Campaign: 11481471 Other
Aug 26, 2022
Defect Description:

ENGINE

Potential Consequences:

The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

Corrective Action:

The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

Additional Notes:

The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

Manufacturer: JEEP
Mfg Campaign: 11481471
Notice Date: Aug 26, 2022
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Campaign: 11481471 Other
Aug 26, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

Corrective Action:

The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

Additional Notes:

The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

Manufacturer: JEEP
Mfg Campaign: 11481471
Notice Date: Aug 26, 2022
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Campaign: 11481148 Other
Aug 25, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.

Corrective Action:

The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.

Additional Notes:

The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.

Manufacturer: JEEP
Mfg Campaign: 11481148
Notice Date: Aug 25, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Campaign: 11481148 Other
Aug 25, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.

Corrective Action:

The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.

Additional Notes:

The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.

Manufacturer: JEEP
Mfg Campaign: 11481148
Notice Date: Aug 25, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Campaign: 11481191 Other
Aug 25, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The truck just stopped in the middle of the highway. I came to a red light when it turned green the car would not move. The emergency brake engaged and would not disengage to allow the car to be placed in neutral. All power was loss with no warning or check engine notification. Come to find out both batteries were bad. Having the vehicle only 4 months and no one wants to take responsibility for the repairs.

Corrective Action:

The truck just stopped in the middle of the highway. I came to a red light when it turned green the car would not move. The emergency brake engaged and would not disengage to allow the car to be placed in neutral. All power was loss with no warning or check engine notification. Come to find out both batteries were bad. Having the vehicle only 4 months and no one wants to take responsibility for the repairs.

Additional Notes:

The truck just stopped in the middle of the highway. I came to a red light when it turned green the car would not move. The emergency brake engaged and would not disengage to allow the car to be placed in neutral. All power was loss with no warning or check engine notification. Come to find out both batteries were bad. Having the vehicle only 4 months and no one wants to take responsibility for the repairs.

Manufacturer: JEEP
Mfg Campaign: 11481191
Notice Date: Aug 25, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Campaign: 11481030 Other
Aug 24, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

i have a rear view camera that went out 4 times during the warranty period , there is now 50K on jeep compass 2018 and camera is out completely, i am wondering if others are having this problem and why isn't this on a recall, thanks

Corrective Action:

i have a rear view camera that went out 4 times during the warranty period , there is now 50K on jeep compass 2018 and camera is out completely, i am wondering if others are having this problem and why isn't this on a recall, thanks

Additional Notes:

i have a rear view camera that went out 4 times during the warranty period , there is now 50K on jeep compass 2018 and camera is out completely, i am wondering if others are having this problem and why isn't this on a recall, thanks

Manufacturer: JEEP
Mfg Campaign: 11481030
Notice Date: Aug 24, 2022
Recall Date: Aug 24, 2022
Chrysler (fca Us, Llc)
Campaign: 11480838 Other
Aug 23, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Back Up camera says “check surroundings” but is a completely black screen. Sometimes it works, sometimes it doesn’t…… most of time it doesn’t work. Sometimes it stays on when I’m driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issues…. There should be a recall as it’s a safety issue!

Corrective Action:

Back Up camera says “check surroundings” but is a completely black screen. Sometimes it works, sometimes it doesn’t…… most of time it doesn’t work. Sometimes it stays on when I’m driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issues…. There should be a recall as it’s a safety issue!

Additional Notes:

Back Up camera says “check surroundings” but is a completely black screen. Sometimes it works, sometimes it doesn’t…… most of time it doesn’t work. Sometimes it stays on when I’m driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issues…. There should be a recall as it’s a safety issue!

Manufacturer: JEEP
Mfg Campaign: 11480838
Notice Date: Aug 23, 2022
Recall Date: Aug 23, 2022
Chrysler (fca Us, Llc)
Campaign: 11480838 Other
Aug 23, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Back Up camera says “check surroundings” but is a completely black screen. Sometimes it works, sometimes it doesn’t…… most of time it doesn’t work. Sometimes it stays on when I’m driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issues…. There should be a recall as it’s a safety issue!

Corrective Action:

Back Up camera says “check surroundings” but is a completely black screen. Sometimes it works, sometimes it doesn’t…… most of time it doesn’t work. Sometimes it stays on when I’m driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issues…. There should be a recall as it’s a safety issue!

Additional Notes:

Back Up camera says “check surroundings” but is a completely black screen. Sometimes it works, sometimes it doesn’t…… most of time it doesn’t work. Sometimes it stays on when I’m driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issues…. There should be a recall as it’s a safety issue!

Manufacturer: JEEP
Mfg Campaign: 11480838
Notice Date: Aug 23, 2022
Recall Date: Aug 23, 2022
Chrysler (fca Us, Llc)
Campaign: 11479912 Other
Aug 18, 2022
Defect Description:

ENGINE

Potential Consequences:

Oil was changed last year and within 48 hours all leaked out, no issue found with oil filter such as torn gasket, double gasket, twisted gasket, etc. Refilled and installed new filter and randomly there would be oil spots. Next 2 oil changes we ran into the same issue with slow leaks, random leaks, etc. with no reason why. This last time, the technician stated that it has been seen frequently on Jeep Compass vehicles in their shop. In researching we found there is a known issue where the oil cooler sheet metal is too thin and it easily warps which prevents a solid seal on the oil filter causing leaks. When I called our local dealership the service manager agreed and said they have the new replacement part in stock and are frequently changing them due to this issue. I believe this should be a recall as there is a safety risk if it randomly decides to leak out all the oil while driving down the road, or randomly leak any amount of oil.

Corrective Action:

Oil was changed last year and within 48 hours all leaked out, no issue found with oil filter such as torn gasket, double gasket, twisted gasket, etc. Refilled and installed new filter and randomly there would be oil spots. Next 2 oil changes we ran into the same issue with slow leaks, random leaks, etc. with no reason why. This last time, the technician stated that it has been seen frequently on Jeep Compass vehicles in their shop. In researching we found there is a known issue where the oil cooler sheet metal is too thin and it easily warps which prevents a solid seal on the oil filter causing leaks. When I called our local dealership the service manager agreed and said they have the new replacement part in stock and are frequently changing them due to this issue. I believe this should be a recall as there is a safety risk if it randomly decides to leak out all the oil while driving down the road, or randomly leak any amount of oil.

Additional Notes:

Oil was changed last year and within 48 hours all leaked out, no issue found with oil filter such as torn gasket, double gasket, twisted gasket, etc. Refilled and installed new filter and randomly there would be oil spots. Next 2 oil changes we ran into the same issue with slow leaks, random leaks, etc. with no reason why. This last time, the technician stated that it has been seen frequently on Jeep Compass vehicles in their shop. In researching we found there is a known issue where the oil cooler sheet metal is too thin and it easily warps which prevents a solid seal on the oil filter causing leaks. When I called our local dealership the service manager agreed and said they have the new replacement part in stock and are frequently changing them due to this issue. I believe this should be a recall as there is a safety risk if it randomly decides to leak out all the oil while driving down the road, or randomly leak any amount of oil.

Manufacturer: JEEP
Mfg Campaign: 11479912
Notice Date: Aug 18, 2022
Recall Date: Aug 18, 2022
Chrysler (fca Us, Llc)
Campaign: 11479735 Other
Aug 17, 2022
Defect Description:

ENGINE

Potential Consequences:

Vehicle seems to be consuming oil at a rapid pace. The vehicle does not leak oilt. I had to add over two quarts of oil on 8/16. This has happened between the last time I got the oil changed and the next scheduled oil change. The vehicle just suddenly stalled in traffic while driving with not warning. This has happened multiple times since we have owned it. No low oil notification alert. It is going in for service this evening. The dealer says there is not a recall on this VIN yet I am reading about a recall for this same oil consumption issue that we are having.

Corrective Action:

Vehicle seems to be consuming oil at a rapid pace. The vehicle does not leak oilt. I had to add over two quarts of oil on 8/16. This has happened between the last time I got the oil changed and the next scheduled oil change. The vehicle just suddenly stalled in traffic while driving with not warning. This has happened multiple times since we have owned it. No low oil notification alert. It is going in for service this evening. The dealer says there is not a recall on this VIN yet I am reading about a recall for this same oil consumption issue that we are having.

Additional Notes:

Vehicle seems to be consuming oil at a rapid pace. The vehicle does not leak oilt. I had to add over two quarts of oil on 8/16. This has happened between the last time I got the oil changed and the next scheduled oil change. The vehicle just suddenly stalled in traffic while driving with not warning. This has happened multiple times since we have owned it. No low oil notification alert. It is going in for service this evening. The dealer says there is not a recall on this VIN yet I am reading about a recall for this same oil consumption issue that we are having.

Manufacturer: JEEP
Mfg Campaign: 11479735
Notice Date: Aug 17, 2022
Recall Date: Aug 17, 2022
Chrysler (fca Us, Llc)
Campaign: 11479805 Other
Aug 17, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

the screen is delaminating this is a safety concern due to the uconnect system is malfunctioning due to the screen issue. there is ghost touching that changes things randomly in the car that is very distracting to a driver on the road.. ie radio stations changing, climate control changes, radio volume control. its quite shocking to be on the road and have the radio start blaring at you. I am worried that the back up camera will be affected by this issue and that is a huge safety issue. i did go to the dealership and they said i am out of the warranty time period for something like this.i have reported it to jeep copr and uconnect and both have said its not currently something they will fix. the bubble in the screen started in july of 2022 and keeps traveling from the top down.

Corrective Action:

the screen is delaminating this is a safety concern due to the uconnect system is malfunctioning due to the screen issue. there is ghost touching that changes things randomly in the car that is very distracting to a driver on the road.. ie radio stations changing, climate control changes, radio volume control. its quite shocking to be on the road and have the radio start blaring at you. I am worried that the back up camera will be affected by this issue and that is a huge safety issue. i did go to the dealership and they said i am out of the warranty time period for something like this.i have reported it to jeep copr and uconnect and both have said its not currently something they will fix. the bubble in the screen started in july of 2022 and keeps traveling from the top down.

Additional Notes:

the screen is delaminating this is a safety concern due to the uconnect system is malfunctioning due to the screen issue. there is ghost touching that changes things randomly in the car that is very distracting to a driver on the road.. ie radio stations changing, climate control changes, radio volume control. its quite shocking to be on the road and have the radio start blaring at you. I am worried that the back up camera will be affected by this issue and that is a huge safety issue. i did go to the dealership and they said i am out of the warranty time period for something like this.i have reported it to jeep copr and uconnect and both have said its not currently something they will fix. the bubble in the screen started in july of 2022 and keeps traveling from the top down.

Manufacturer: JEEP
Mfg Campaign: 11479805
Notice Date: Aug 17, 2022
Recall Date: Aug 17, 2022
Chrysler (fca Us, Llc)
Campaign: 11479645 Other
1 Vehicles Affected
Aug 16, 2022
Defect Description:

SUSPENSION

Potential Consequences:

Tie rod snapped causing an accident.

Corrective Action:

Tie rod snapped causing an accident.

Additional Notes:

Tie rod snapped causing an accident.

Manufacturer: JEEP
Mfg Campaign: 11479645
Notice Date: Aug 16, 2022
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11479114 Other
Aug 13, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Jeep Compass auto start/stop system malfunction causes vehicle to stall upon stopping. This is a significant safety issue as the stalls have occurred when stopping on major highways and interstates and other roadways. Once the stall occurs the steps and duration of time required to restart the vehicle are inconsistent. My vehicle has done this several times this week and is only avoidable if I happen to remember to turn the auto start stop function off. There is no warning that the stall is about to occur. The engine in this vehicle also has been replaced due to high oil consumption causing the vehicle to stop at roadway speeds without warning. I also had to have a door hatch replaced that impacted the vehicles start/stop function as well.

Corrective Action:

Jeep Compass auto start/stop system malfunction causes vehicle to stall upon stopping. This is a significant safety issue as the stalls have occurred when stopping on major highways and interstates and other roadways. Once the stall occurs the steps and duration of time required to restart the vehicle are inconsistent. My vehicle has done this several times this week and is only avoidable if I happen to remember to turn the auto start stop function off. There is no warning that the stall is about to occur. The engine in this vehicle also has been replaced due to high oil consumption causing the vehicle to stop at roadway speeds without warning. I also had to have a door hatch replaced that impacted the vehicles start/stop function as well.

Additional Notes:

Jeep Compass auto start/stop system malfunction causes vehicle to stall upon stopping. This is a significant safety issue as the stalls have occurred when stopping on major highways and interstates and other roadways. Once the stall occurs the steps and duration of time required to restart the vehicle are inconsistent. My vehicle has done this several times this week and is only avoidable if I happen to remember to turn the auto start stop function off. There is no warning that the stall is about to occur. The engine in this vehicle also has been replaced due to high oil consumption causing the vehicle to stop at roadway speeds without warning. I also had to have a door hatch replaced that impacted the vehicles start/stop function as well.

Manufacturer: JEEP
Mfg Campaign: 11479114
Notice Date: Aug 13, 2022
Recall Date: Aug 13, 2022

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