Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Jeep stalls while driving. Brake pedal becomes stiff and car will not start. Happens in the middle of the highway sometimes. It also will do this when I come to a complete stop. I have caused traffic interference and almost caused an accident. Sometimes I am able to get it started again after 10-15 minutes, sometimes I need to call a tow truck. The dealership said that it was the batteries in my key fab so they replaced them and it continued to happen. When researching online, I see that a lot of people have this issue and Chrysler has not responded to anyone.
Corrective Action:
Jeep stalls while driving. Brake pedal becomes stiff and car will not start. Happens in the middle of the highway sometimes. It also will do this when I come to a complete stop. I have caused traffic interference and almost caused an accident. Sometimes I am able to get it started again after 10-15 minutes, sometimes I need to call a tow truck. The dealership said that it was the batteries in my key fab so they replaced them and it continued to happen. When researching online, I see that a lot of people have this issue and Chrysler has not responded to anyone.
Additional Notes:
Jeep stalls while driving. Brake pedal becomes stiff and car will not start. Happens in the middle of the highway sometimes. It also will do this when I come to a complete stop. I have caused traffic interference and almost caused an accident. Sometimes I am able to get it started again after 10-15 minutes, sometimes I need to call a tow truck. The dealership said that it was the batteries in my key fab so they replaced them and it continued to happen. When researching online, I see that a lot of people have this issue and Chrysler has not responded to anyone.
Mfg Campaign: 11488694
Recall Date: Oct 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2018 Jeep Compass. The contact stated while stopped at a stop light, the vehicle turned off and the Start/Stop system warning light illuminated. The contact disconnected the battery and then reconnected the battery and the vehicle started operating normally. The vehicle was taken to the dealer and the second battery was replaced; however, the failure reoccurred. The manufacturer was contacted and a case was filed. The approximate failure mileage was 57,000.
Corrective Action:
The contact owns a 2018 Jeep Compass. The contact stated while stopped at a stop light, the vehicle turned off and the Start/Stop system warning light illuminated. The contact disconnected the battery and then reconnected the battery and the vehicle started operating normally. The vehicle was taken to the dealer and the second battery was replaced; however, the failure reoccurred. The manufacturer was contacted and a case was filed. The approximate failure mileage was 57,000.
Additional Notes:
The contact owns a 2018 Jeep Compass. The contact stated while stopped at a stop light, the vehicle turned off and the Start/Stop system warning light illuminated. The contact disconnected the battery and then reconnected the battery and the vehicle started operating normally. The vehicle was taken to the dealer and the second battery was replaced; however, the failure reoccurred. The manufacturer was contacted and a case was filed. The approximate failure mileage was 57,000.
Mfg Campaign: 11488144
Recall Date: Oct 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2018 Jeep Compass. The contact stated while driving 70 MPH, the parking brake independently activated. The contact stated no warning light was illuminated. The contact stated that she turned off the vehicle and deactivated the parking brake to continue driving to her destination. The contact's daughter also experienced the failure three times while driving. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 139,000.
Corrective Action:
The contact owns a 2018 Jeep Compass. The contact stated while driving 70 MPH, the parking brake independently activated. The contact stated no warning light was illuminated. The contact stated that she turned off the vehicle and deactivated the parking brake to continue driving to her destination. The contact's daughter also experienced the failure three times while driving. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 139,000.
Additional Notes:
The contact owns a 2018 Jeep Compass. The contact stated while driving 70 MPH, the parking brake independently activated. The contact stated no warning light was illuminated. The contact stated that she turned off the vehicle and deactivated the parking brake to continue driving to her destination. The contact's daughter also experienced the failure three times while driving. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 139,000.
Mfg Campaign: 11488052
Recall Date: Oct 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was sitting at a stop light when the start/stop system fault warning indicator light came on. My vehicle cut off unbeknownst to me. Was unable to drive once the light changed. I had to activate my hazard lights so I could try to restart my vehicle. During the first try the vehicle did not restart it just stalled, however, it restarted during the second try. The start/stop system warning indicator light did not cut off and the light stayed illuminated. at . This was very scary and unsafe because I was at a traffic light at the bottom of an hill and it was raining which could been a high risk for an accident. I immediately called the dealership and scheduled an appointment for service.
Corrective Action:
I was sitting at a stop light when the start/stop system fault warning indicator light came on. My vehicle cut off unbeknownst to me. Was unable to drive once the light changed. I had to activate my hazard lights so I could try to restart my vehicle. During the first try the vehicle did not restart it just stalled, however, it restarted during the second try. The start/stop system warning indicator light did not cut off and the light stayed illuminated. at . This was very scary and unsafe because I was at a traffic light at the bottom of an hill and it was raining which could been a high risk for an accident. I immediately called the dealership and scheduled an appointment for service.
Additional Notes:
I was sitting at a stop light when the start/stop system fault warning indicator light came on. My vehicle cut off unbeknownst to me. Was unable to drive once the light changed. I had to activate my hazard lights so I could try to restart my vehicle. During the first try the vehicle did not restart it just stalled, however, it restarted during the second try. The start/stop system warning indicator light did not cut off and the light stayed illuminated. at . This was very scary and unsafe because I was at a traffic light at the bottom of an hill and it was raining which could been a high risk for an accident. I immediately called the dealership and scheduled an appointment for service.
Mfg Campaign: 11487890
Recall Date: Oct 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was sitting at a stop light when the start/stop system fault warning indicator light came on. My vehicle cut off unbeknownst to me. Was unable to drive once the light changed. I had to activate my hazard lights so I could try to restart my vehicle. During the first try the vehicle did not restart it just stalled, however, it restarted during the second try. The start/stop system warning indicator light did not cut off and the light stayed illuminated. at . This was very scary and unsafe because I was at a traffic light at the bottom of an hill and it was raining which could been a high risk for an accident. I immediately called the dealership and scheduled an appointment for service.
Corrective Action:
I was sitting at a stop light when the start/stop system fault warning indicator light came on. My vehicle cut off unbeknownst to me. Was unable to drive once the light changed. I had to activate my hazard lights so I could try to restart my vehicle. During the first try the vehicle did not restart it just stalled, however, it restarted during the second try. The start/stop system warning indicator light did not cut off and the light stayed illuminated. at . This was very scary and unsafe because I was at a traffic light at the bottom of an hill and it was raining which could been a high risk for an accident. I immediately called the dealership and scheduled an appointment for service.
Additional Notes:
I was sitting at a stop light when the start/stop system fault warning indicator light came on. My vehicle cut off unbeknownst to me. Was unable to drive once the light changed. I had to activate my hazard lights so I could try to restart my vehicle. During the first try the vehicle did not restart it just stalled, however, it restarted during the second try. The start/stop system warning indicator light did not cut off and the light stayed illuminated. at . This was very scary and unsafe because I was at a traffic light at the bottom of an hill and it was raining which could been a high risk for an accident. I immediately called the dealership and scheduled an appointment for service.
Mfg Campaign: 11487890
Recall Date: Oct 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Uconnect screen has started delaminating. This issue causes the radio to jump from screen to screen and station to station. The delaminating also causes the radio to override any operator selections.
Corrective Action:
The Uconnect screen has started delaminating. This issue causes the radio to jump from screen to screen and station to station. The delaminating also causes the radio to override any operator selections.
Additional Notes:
The Uconnect screen has started delaminating. This issue causes the radio to jump from screen to screen and station to station. The delaminating also causes the radio to override any operator selections.
Mfg Campaign: 11486671
Recall Date: Sep 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in July 2022. When attempting to take it to the dealership in Roseville, CA, the service personnel told me I would have to replace the entire screen, and it would cost roughly $1,500. This was without him even having a technician looking at the vehicle.
Corrective Action:
The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in July 2022. When attempting to take it to the dealership in Roseville, CA, the service personnel told me I would have to replace the entire screen, and it would cost roughly $1,500. This was without him even having a technician looking at the vehicle.
Additional Notes:
The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in July 2022. When attempting to take it to the dealership in Roseville, CA, the service personnel told me I would have to replace the entire screen, and it would cost roughly $1,500. This was without him even having a technician looking at the vehicle.
Mfg Campaign: 11486376
Recall Date: Sep 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in July 2022. When attempting to take it to the dealership in Roseville, CA, the service personnel told me I would have to replace the entire screen, and it would cost roughly $1,500. This was without him even having a technician looking at the vehicle.
Corrective Action:
The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in July 2022. When attempting to take it to the dealership in Roseville, CA, the service personnel told me I would have to replace the entire screen, and it would cost roughly $1,500. This was without him even having a technician looking at the vehicle.
Additional Notes:
The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in July 2022. When attempting to take it to the dealership in Roseville, CA, the service personnel told me I would have to replace the entire screen, and it would cost roughly $1,500. This was without him even having a technician looking at the vehicle.
Mfg Campaign: 11486376
Recall Date: Sep 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle’s touchscreen display has begun delaminating, causing “phantom touches” where the screen starts behaving erratically, as if someone were frantically touching multiple controls. This includes launching and closing apps, changing music, activating the phone and calling people, disabling/changing navigation, and more. There is no way to stop this once it starts, leaving the screen erratically changing and becoming extremely distracting while driving. This has nearly lead to several accidents on the road. This has happened several times since August of this year, growing progressively worse and more distracting over time. The system becomes effectively unusable and the degree of distraction when it occurs while on the road has only been increasing. This is a widely known issue with the Uconnect 8.4 model screens installed in Jeep, Dodge and other FAC marque vehicles. FAC refuses to do anything about it, as it tends to happen after the vehicles are past their standard warranty. I have attempted to communicate with them, however they refuse to help in any way and essentially have told me I’m on my own, much as they have with the thousands of others who have reported this issue with their Uconnect 8.4 systems. The issue is rooted in the adhesive used to hold the digitizer to the display, which begins to melt and seep down into the mounting brackets, separating the digitizer from the screen and forming what looks like air bubbles. FAC knows this, yet refuses to accept any responsibility.
Corrective Action:
The vehicle’s touchscreen display has begun delaminating, causing “phantom touches” where the screen starts behaving erratically, as if someone were frantically touching multiple controls. This includes launching and closing apps, changing music, activating the phone and calling people, disabling/changing navigation, and more. There is no way to stop this once it starts, leaving the screen erratically changing and becoming extremely distracting while driving. This has nearly lead to several accidents on the road. This has happened several times since August of this year, growing progressively worse and more distracting over time. The system becomes effectively unusable and the degree of distraction when it occurs while on the road has only been increasing. This is a widely known issue with the Uconnect 8.4 model screens installed in Jeep, Dodge and other FAC marque vehicles. FAC refuses to do anything about it, as it tends to happen after the vehicles are past their standard warranty. I have attempted to communicate with them, however they refuse to help in any way and essentially have told me I’m on my own, much as they have with the thousands of others who have reported this issue with their Uconnect 8.4 systems. The issue is rooted in the adhesive used to hold the digitizer to the display, which begins to melt and seep down into the mounting brackets, separating the digitizer from the screen and forming what looks like air bubbles. FAC knows this, yet refuses to accept any responsibility.
Additional Notes:
The vehicle’s touchscreen display has begun delaminating, causing “phantom touches” where the screen starts behaving erratically, as if someone were frantically touching multiple controls. This includes launching and closing apps, changing music, activating the phone and calling people, disabling/changing navigation, and more. There is no way to stop this once it starts, leaving the screen erratically changing and becoming extremely distracting while driving. This has nearly lead to several accidents on the road. This has happened several times since August of this year, growing progressively worse and more distracting over time. The system becomes effectively unusable and the degree of distraction when it occurs while on the road has only been increasing. This is a widely known issue with the Uconnect 8.4 model screens installed in Jeep, Dodge and other FAC marque vehicles. FAC refuses to do anything about it, as it tends to happen after the vehicles are past their standard warranty. I have attempted to communicate with them, however they refuse to help in any way and essentially have told me I’m on my own, much as they have with the thousands of others who have reported this issue with their Uconnect 8.4 systems. The issue is rooted in the adhesive used to hold the digitizer to the display, which begins to melt and seep down into the mounting brackets, separating the digitizer from the screen and forming what looks like air bubbles. FAC knows this, yet refuses to accept any responsibility.
Mfg Campaign: 11486568
Recall Date: Sep 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle has a backup camera that works intermittently, but frequently shows either a black screen or a frozen image. I have scheduled service at the local dealership on two occasions, had to wait at least two weeks both times because the dealership could not work us in quicker. The camera started operating a day or two before the appointment on both occasions, so the dealership didn't do anything but verify that the camera is operating correctly. Note that this problem is recurring, but the intermittent nature has prevented any real diagnosis by the dealership. There are numerous anecdotal stories on the internet regarding this issue, but there does not appear to be any action by the manufacturer. Also, it is hard to get clear pictures of the screen, but I attached two with the hopes that they help. One basically shows the screen while the other shows the indicator is in reverse.
Corrective Action:
The vehicle has a backup camera that works intermittently, but frequently shows either a black screen or a frozen image. I have scheduled service at the local dealership on two occasions, had to wait at least two weeks both times because the dealership could not work us in quicker. The camera started operating a day or two before the appointment on both occasions, so the dealership didn't do anything but verify that the camera is operating correctly. Note that this problem is recurring, but the intermittent nature has prevented any real diagnosis by the dealership. There are numerous anecdotal stories on the internet regarding this issue, but there does not appear to be any action by the manufacturer. Also, it is hard to get clear pictures of the screen, but I attached two with the hopes that they help. One basically shows the screen while the other shows the indicator is in reverse.
Additional Notes:
The vehicle has a backup camera that works intermittently, but frequently shows either a black screen or a frozen image. I have scheduled service at the local dealership on two occasions, had to wait at least two weeks both times because the dealership could not work us in quicker. The camera started operating a day or two before the appointment on both occasions, so the dealership didn't do anything but verify that the camera is operating correctly. Note that this problem is recurring, but the intermittent nature has prevented any real diagnosis by the dealership. There are numerous anecdotal stories on the internet regarding this issue, but there does not appear to be any action by the manufacturer. Also, it is hard to get clear pictures of the screen, but I attached two with the hopes that they help. One basically shows the screen while the other shows the indicator is in reverse.
Mfg Campaign: 11486160
Recall Date: Sep 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
Corrective Action:
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
Additional Notes:
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
Mfg Campaign: 11486124
Recall Date: Sep 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
Corrective Action:
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
Additional Notes:
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
Mfg Campaign: 11486124
Recall Date: Sep 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
Corrective Action:
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
Additional Notes:
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
Mfg Campaign: 11486124
Recall Date: Sep 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The car is unable to be driven. Sudden shifting and broken down ABS system
Corrective Action:
The car is unable to be driven. Sudden shifting and broken down ABS system
Additional Notes:
The car is unable to be driven. Sudden shifting and broken down ABS system
Mfg Campaign: 11485920
Recall Date: Sep 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car is unable to be driven. Sudden shifting and broken down ABS system
Corrective Action:
The car is unable to be driven. Sudden shifting and broken down ABS system
Additional Notes:
The car is unable to be driven. Sudden shifting and broken down ABS system
Mfg Campaign: 11485920
Recall Date: Sep 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car is unable to be driven. Sudden shifting and broken down ABS system
Corrective Action:
The car is unable to be driven. Sudden shifting and broken down ABS system
Additional Notes:
The car is unable to be driven. Sudden shifting and broken down ABS system
Mfg Campaign: 11485920
Recall Date: Sep 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have been told by my mechanics that there is an issue with my vehicle and its oil consumption. Due to the excessive oil burn, I have had to get my oil changes frequently and sooner than expected. My vehicle has suddenly turned off while driving and now has a warning that the "Stop/Start Unavailable Service Stop/Start System."
Corrective Action:
I have been told by my mechanics that there is an issue with my vehicle and its oil consumption. Due to the excessive oil burn, I have had to get my oil changes frequently and sooner than expected. My vehicle has suddenly turned off while driving and now has a warning that the "Stop/Start Unavailable Service Stop/Start System."
Additional Notes:
I have been told by my mechanics that there is an issue with my vehicle and its oil consumption. Due to the excessive oil burn, I have had to get my oil changes frequently and sooner than expected. My vehicle has suddenly turned off while driving and now has a warning that the "Stop/Start Unavailable Service Stop/Start System."
Mfg Campaign: 11485210
Recall Date: Sep 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
Corrective Action:
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
Additional Notes:
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
Mfg Campaign: 11485238
Recall Date: Sep 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
Corrective Action:
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
Additional Notes:
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
Mfg Campaign: 11485238
Recall Date: Sep 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
Corrective Action:
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
Additional Notes:
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
Mfg Campaign: 11485238
Recall Date: Sep 19, 2022
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