Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Uconnect System came with the car. I purchased it in 2019 and by 2020 I noticed a bubble in my screen, 2021 I noticed it getting bigger I took it to the dealer they said nothing needs to be done and in 2022 it got worse and then they told me it’s out of warranty, in 2023 it’s completely delaminated and now I have no use for the entire system and now it is causing issues.
Corrective Action:
My Uconnect System came with the car. I purchased it in 2019 and by 2020 I noticed a bubble in my screen, 2021 I noticed it getting bigger I took it to the dealer they said nothing needs to be done and in 2022 it got worse and then they told me it’s out of warranty, in 2023 it’s completely delaminated and now I have no use for the entire system and now it is causing issues.
Additional Notes:
My Uconnect System came with the car. I purchased it in 2019 and by 2020 I noticed a bubble in my screen, 2021 I noticed it getting bigger I took it to the dealer they said nothing needs to be done and in 2022 it got worse and then they told me it’s out of warranty, in 2023 it’s completely delaminated and now I have no use for the entire system and now it is causing issues.
Mfg Campaign: 11539617
Recall Date: Aug 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When vehicle in park mode it will not start. Seems to be an issue with Start/Stop system. Must place in neutral to start car. Auxiliary and main battery replaced. Seems to be bringing auxiliary battery down
Corrective Action:
When vehicle in park mode it will not start. Seems to be an issue with Start/Stop system. Must place in neutral to start car. Auxiliary and main battery replaced. Seems to be bringing auxiliary battery down
Additional Notes:
When vehicle in park mode it will not start. Seems to be an issue with Start/Stop system. Must place in neutral to start car. Auxiliary and main battery replaced. Seems to be bringing auxiliary battery down
Mfg Campaign: 11539629
Recall Date: Aug 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.
Corrective Action:
My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.
Additional Notes:
My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.
Mfg Campaign: 11537653
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.
Corrective Action:
My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.
Additional Notes:
My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.
Mfg Campaign: 11537653
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.
Corrective Action:
My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.
Additional Notes:
My car keeps jerking. I’m not over the line. My car keeps sounding like engine is revving or down shifting while I’m driving and I’m doing the same speed limit. I’ve taken it in multiply times for this. I’m told it is normal. I don’t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.
Mfg Campaign: 11537653
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a 2018 Jeep Compass 4 months ago with around 52,000 miles. The first month went smooth but going into the second month it began having system problems. The Jeep would stall out and turn off in my job parking lot, traffic, and the drive thru line. Seems as if the auto start/stop system would cause the Jeep to shut off so I would always try to disable it after starting the Jeep up. The entire dashboard and display would just flicker and turn off but I could still hear the radio. The windows would lock themselves when I would try to roll them down due to the heat from the hot weather. I would have to keep jumping the battery numerous times even after changing the aux battery. The Jeep would drive perfectly for a few days and then go right back to not starting up and the lights flickering.
Corrective Action:
I purchased a 2018 Jeep Compass 4 months ago with around 52,000 miles. The first month went smooth but going into the second month it began having system problems. The Jeep would stall out and turn off in my job parking lot, traffic, and the drive thru line. Seems as if the auto start/stop system would cause the Jeep to shut off so I would always try to disable it after starting the Jeep up. The entire dashboard and display would just flicker and turn off but I could still hear the radio. The windows would lock themselves when I would try to roll them down due to the heat from the hot weather. I would have to keep jumping the battery numerous times even after changing the aux battery. The Jeep would drive perfectly for a few days and then go right back to not starting up and the lights flickering.
Additional Notes:
I purchased a 2018 Jeep Compass 4 months ago with around 52,000 miles. The first month went smooth but going into the second month it began having system problems. The Jeep would stall out and turn off in my job parking lot, traffic, and the drive thru line. Seems as if the auto start/stop system would cause the Jeep to shut off so I would always try to disable it after starting the Jeep up. The entire dashboard and display would just flicker and turn off but I could still hear the radio. The windows would lock themselves when I would try to roll them down due to the heat from the hot weather. I would have to keep jumping the battery numerous times even after changing the aux battery. The Jeep would drive perfectly for a few days and then go right back to not starting up and the lights flickering.
Mfg Campaign: 11537152
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. Please have these cars recalled! HELP!
Corrective Action:
I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. Please have these cars recalled! HELP!
Additional Notes:
I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. Please have these cars recalled! HELP!
Mfg Campaign: 11536381
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. Please have these cars recalled! HELP!
Corrective Action:
I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. Please have these cars recalled! HELP!
Additional Notes:
I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. Please have these cars recalled! HELP!
Mfg Campaign: 11536381
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2018 Jeep Compass. The contact stated that while driving at 65 MPH, the steering wheel column became inoperable; however, there were no warning lights illuminated on the control panel. The vehicle was inoperable, swerved off the road, and caused an accident. The vehicle was towed to a tow yard where it was declared a total loss by the insurance adjuster. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Corrective Action:
The contact owned a 2018 Jeep Compass. The contact stated that while driving at 65 MPH, the steering wheel column became inoperable; however, there were no warning lights illuminated on the control panel. The vehicle was inoperable, swerved off the road, and caused an accident. The vehicle was towed to a tow yard where it was declared a total loss by the insurance adjuster. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Additional Notes:
The contact owned a 2018 Jeep Compass. The contact stated that while driving at 65 MPH, the steering wheel column became inoperable; however, there were no warning lights illuminated on the control panel. The vehicle was inoperable, swerved off the road, and caused an accident. The vehicle was towed to a tow yard where it was declared a total loss by the insurance adjuster. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Mfg Campaign: 11534588
Recall Date: Jul 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.
Corrective Action:
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.
Additional Notes:
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.
Mfg Campaign: 11534296
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.
Corrective Action:
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.
Additional Notes:
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.
Mfg Campaign: 11534296
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UNKNOWN
Corrective Action:
UNKNOWN
Additional Notes:
UNKNOWN
Mfg Campaign: 11534437
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN
Corrective Action:
UNKNOWN
Additional Notes:
UNKNOWN
Mfg Campaign: 11534437
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Latest incident (7/21/23) resulted in check engine light code: P1DD2 - “Torque Request Signal from TCM denied”. Check engine light came on - Jeep felt like it was going to stall. For several months now, I’ve had intermittent issues with the Jeep “shifting” on its own while driving without me touching the shifter. I then get an alert that I can’t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I’ve reported it, the mechanic / Jeep dealer couldn’t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being “burned through”. Most recently I didn’t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.
Corrective Action:
Latest incident (7/21/23) resulted in check engine light code: P1DD2 - “Torque Request Signal from TCM denied”. Check engine light came on - Jeep felt like it was going to stall. For several months now, I’ve had intermittent issues with the Jeep “shifting” on its own while driving without me touching the shifter. I then get an alert that I can’t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I’ve reported it, the mechanic / Jeep dealer couldn’t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being “burned through”. Most recently I didn’t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.
Additional Notes:
Latest incident (7/21/23) resulted in check engine light code: P1DD2 - “Torque Request Signal from TCM denied”. Check engine light came on - Jeep felt like it was going to stall. For several months now, I’ve had intermittent issues with the Jeep “shifting” on its own while driving without me touching the shifter. I then get an alert that I can’t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I’ve reported it, the mechanic / Jeep dealer couldn’t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being “burned through”. Most recently I didn’t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.
Mfg Campaign: 11533986
Recall Date: Jul 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Latest incident (7/21/23) resulted in check engine light code: P1DD2 - “Torque Request Signal from TCM denied”. Check engine light came on - Jeep felt like it was going to stall. For several months now, I’ve had intermittent issues with the Jeep “shifting” on its own while driving without me touching the shifter. I then get an alert that I can’t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I’ve reported it, the mechanic / Jeep dealer couldn’t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being “burned through”. Most recently I didn’t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.
Corrective Action:
Latest incident (7/21/23) resulted in check engine light code: P1DD2 - “Torque Request Signal from TCM denied”. Check engine light came on - Jeep felt like it was going to stall. For several months now, I’ve had intermittent issues with the Jeep “shifting” on its own while driving without me touching the shifter. I then get an alert that I can’t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I’ve reported it, the mechanic / Jeep dealer couldn’t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being “burned through”. Most recently I didn’t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.
Additional Notes:
Latest incident (7/21/23) resulted in check engine light code: P1DD2 - “Torque Request Signal from TCM denied”. Check engine light came on - Jeep felt like it was going to stall. For several months now, I’ve had intermittent issues with the Jeep “shifting” on its own while driving without me touching the shifter. I then get an alert that I can’t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I’ve reported it, the mechanic / Jeep dealer couldn’t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being “burned through”. Most recently I didn’t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.
Mfg Campaign: 11533986
Recall Date: Jul 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.
Corrective Action:
Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.
Additional Notes:
Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.
Mfg Campaign: 11533836
Recall Date: Jul 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.
Corrective Action:
Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.
Additional Notes:
Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.
Mfg Campaign: 11533836
Recall Date: Jul 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.
Corrective Action:
When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.
Additional Notes:
When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.
Mfg Campaign: 11532599
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.
Corrective Action:
When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.
Additional Notes:
When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.
Mfg Campaign: 11532599
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We purchased our 2018 Jeep Compass in December 2022, we started having problems with the headlights in January 2023 only 1 month after purchasing it. The headlights stopped working completely. We took the jeep to our local jeep dealership and they couldn't figure out what was going on with the headlights but confirmed it was the electrical system. They called their Electrical Engineer in and it was confirmed it was something going on with the electrical system via the headlamps so we replaced them along with the bulbs and it went again 3 months later. Meanwhile, because this is an issue with the 2018 everywhere the parts were on back order. It took us 2 months to get our car repaired. Currently, our jeep is in the shop again as it went out while my daughter was driving home from work at night in the county (where there are no street lights) and she almost ran off the road. This is a serious and dangerous issue and situation. I've seen a ton of complains for this same issue with the 2018 Jeep Compass model but I don't see where there has been a recall. I guess the recall will happen after someone loses their life per usual. Our jeep is in the shop yet again awaiting repair for the same issue. It appears we will be out of a car for another 2 months.
Corrective Action:
We purchased our 2018 Jeep Compass in December 2022, we started having problems with the headlights in January 2023 only 1 month after purchasing it. The headlights stopped working completely. We took the jeep to our local jeep dealership and they couldn't figure out what was going on with the headlights but confirmed it was the electrical system. They called their Electrical Engineer in and it was confirmed it was something going on with the electrical system via the headlamps so we replaced them along with the bulbs and it went again 3 months later. Meanwhile, because this is an issue with the 2018 everywhere the parts were on back order. It took us 2 months to get our car repaired. Currently, our jeep is in the shop again as it went out while my daughter was driving home from work at night in the county (where there are no street lights) and she almost ran off the road. This is a serious and dangerous issue and situation. I've seen a ton of complains for this same issue with the 2018 Jeep Compass model but I don't see where there has been a recall. I guess the recall will happen after someone loses their life per usual. Our jeep is in the shop yet again awaiting repair for the same issue. It appears we will be out of a car for another 2 months.
Additional Notes:
We purchased our 2018 Jeep Compass in December 2022, we started having problems with the headlights in January 2023 only 1 month after purchasing it. The headlights stopped working completely. We took the jeep to our local jeep dealership and they couldn't figure out what was going on with the headlights but confirmed it was the electrical system. They called their Electrical Engineer in and it was confirmed it was something going on with the electrical system via the headlamps so we replaced them along with the bulbs and it went again 3 months later. Meanwhile, because this is an issue with the 2018 everywhere the parts were on back order. It took us 2 months to get our car repaired. Currently, our jeep is in the shop again as it went out while my daughter was driving home from work at night in the county (where there are no street lights) and she almost ran off the road. This is a serious and dangerous issue and situation. I've seen a ton of complains for this same issue with the 2018 Jeep Compass model but I don't see where there has been a recall. I guess the recall will happen after someone loses their life per usual. Our jeep is in the shop yet again awaiting repair for the same issue. It appears we will be out of a car for another 2 months.
Mfg Campaign: 11531972
Recall Date: Jul 13, 2023
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