Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.
Corrective Action:
2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.
Additional Notes:
2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.
Mfg Campaign: 11549104
Recall Date: Oct 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.
Corrective Action:
2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.
Additional Notes:
2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.
Mfg Campaign: 11549104
Recall Date: Oct 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent issue occurs where my radio screen looses power or displays code error please restart system, blinkers stop working, thermometer on display shows 2 dashes, climate controls stop working, hazards won’t work, directional buttons on steering wheel and ok button do not work to change display on dash. all of these happen at same time intermittently
Corrective Action:
Intermittent issue occurs where my radio screen looses power or displays code error please restart system, blinkers stop working, thermometer on display shows 2 dashes, climate controls stop working, hazards won’t work, directional buttons on steering wheel and ok button do not work to change display on dash. all of these happen at same time intermittently
Additional Notes:
Intermittent issue occurs where my radio screen looses power or displays code error please restart system, blinkers stop working, thermometer on display shows 2 dashes, climate controls stop working, hazards won’t work, directional buttons on steering wheel and ok button do not work to change display on dash. all of these happen at same time intermittently
Mfg Campaign: 11548842
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Intermittent issue occurs where my radio screen looses power or displays code error please restart system, blinkers stop working, thermometer on display shows 2 dashes, climate controls stop working, hazards won’t work, directional buttons on steering wheel and ok button do not work to change display on dash. all of these happen at same time intermittently
Corrective Action:
Intermittent issue occurs where my radio screen looses power or displays code error please restart system, blinkers stop working, thermometer on display shows 2 dashes, climate controls stop working, hazards won’t work, directional buttons on steering wheel and ok button do not work to change display on dash. all of these happen at same time intermittently
Additional Notes:
Intermittent issue occurs where my radio screen looses power or displays code error please restart system, blinkers stop working, thermometer on display shows 2 dashes, climate controls stop working, hazards won’t work, directional buttons on steering wheel and ok button do not work to change display on dash. all of these happen at same time intermittently
Mfg Campaign: 11548842
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
On 8/16/2022 I was involved in an accident due to front driver side suspension breaking.
Corrective Action:
On 8/16/2022 I was involved in an accident due to front driver side suspension breaking.
Additional Notes:
On 8/16/2022 I was involved in an accident due to front driver side suspension breaking.
Mfg Campaign: 11547938
Recall Date: Oct 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Multimedia screen began delaminating and causing SEVERAL issues, including attempting to call Emergency Services through the app while I was driving. This is an extremely common issues throughout the Jeep community with 2018 vehicles across many models. I drive a Compass but there have been Cherokees, Grand Cherokees, etc. with this same exact issue.
Corrective Action:
Multimedia screen began delaminating and causing SEVERAL issues, including attempting to call Emergency Services through the app while I was driving. This is an extremely common issues throughout the Jeep community with 2018 vehicles across many models. I drive a Compass but there have been Cherokees, Grand Cherokees, etc. with this same exact issue.
Additional Notes:
Multimedia screen began delaminating and causing SEVERAL issues, including attempting to call Emergency Services through the app while I was driving. This is an extremely common issues throughout the Jeep community with 2018 vehicles across many models. I drive a Compass but there have been Cherokees, Grand Cherokees, etc. with this same exact issue.
Mfg Campaign: 11547735
Recall Date: Oct 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.
Corrective Action:
Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.
Additional Notes:
Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.
Mfg Campaign: 11547275
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.
Corrective Action:
Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.
Additional Notes:
Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.
Mfg Campaign: 11547275
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.
Corrective Action:
Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.
Additional Notes:
Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.
Mfg Campaign: 11547275
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown , it has been taken in for diagnostic testing and each time they stated they weren’t able to find anything wrong with the automobile.
Corrective Action:
Unknown , it has been taken in for diagnostic testing and each time they stated they weren’t able to find anything wrong with the automobile.
Additional Notes:
Unknown , it has been taken in for diagnostic testing and each time they stated they weren’t able to find anything wrong with the automobile.
Mfg Campaign: 11547160
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Unknown , it has been taken in for diagnostic testing and each time they stated they weren’t able to find anything wrong with the automobile.
Corrective Action:
Unknown , it has been taken in for diagnostic testing and each time they stated they weren’t able to find anything wrong with the automobile.
Additional Notes:
Unknown , it has been taken in for diagnostic testing and each time they stated they weren’t able to find anything wrong with the automobile.
Mfg Campaign: 11547160
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Hello- I was driving and I pulled up into a turn lane and when I went to take off after the light turned green my entire car just shut off, a bunch of code started flashing and then went away, I was stalled blocking traffic at a busy 4 way for over 30m while I waited for a tow truck, I tried to start my car just to see if there would be any luck and it started without any problem and I was able to move out of traffic but this was dangerous as there were no prior warning codes indicating something was wrong.
Corrective Action:
Hello- I was driving and I pulled up into a turn lane and when I went to take off after the light turned green my entire car just shut off, a bunch of code started flashing and then went away, I was stalled blocking traffic at a busy 4 way for over 30m while I waited for a tow truck, I tried to start my car just to see if there would be any luck and it started without any problem and I was able to move out of traffic but this was dangerous as there were no prior warning codes indicating something was wrong.
Additional Notes:
Hello- I was driving and I pulled up into a turn lane and when I went to take off after the light turned green my entire car just shut off, a bunch of code started flashing and then went away, I was stalled blocking traffic at a busy 4 way for over 30m while I waited for a tow truck, I tried to start my car just to see if there would be any luck and it started without any problem and I was able to move out of traffic but this was dangerous as there were no prior warning codes indicating something was wrong.
Mfg Campaign: 11546308
Recall Date: Sep 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.
Corrective Action:
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.
Additional Notes:
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.
Mfg Campaign: 11545558
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.
Corrective Action:
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.
Additional Notes:
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.
Mfg Campaign: 11545558
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.
Corrective Action:
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.
Additional Notes:
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.
Mfg Campaign: 11545558
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was recently involved in an accident driv'g 2018 Jeep Compass: no significant injury (so far) to a jogger, who was invisible due to a blind spot @driver-side A-pillar/mirror. I touched him w my car (5mph per police rept). It has taken me a month to understand why the accident occurred. I didn't see the jogger— he was NEVER w/in my scope of view. I was ticketed for failing to stop; I did stop but proceeded too soon...not writing to argue fault--- I accept that humans in crosswalks have right-of-way. A few years ago, I had a close call at an intersection w a truck coming (upgrade) from the right— it was early morning & I thot the near-miss was an artifact of pre-dawn light. Now I believe that as we converged at the intersection, the truck remained obscured until I had entered the intersection to make my left turn. Recently a friend who works at a gas station named the car part (A-pillar) & identified it as a “blind spot.” ...brand new concepts (to me) regarding this car part. I've never heard of them before— not fm the sales rep during test drive, nor fm techs during dealership service, nor fm other drivers. Ask your sister if she knows where the A-pillar is. "A-pillar blind spot" is not in the User Manual. The Compass has electronic blind-spot-monitoring (BSM) for vehicles that linger on either side of the car. There is extensive guidance about side-BSM in the owner’s manual, in add'n to boxed warnings @ using the back-up camera. "A-pillar blind spot" is not mentioned or warned about. However, in looking at Compass-Owner discussion group comments, I find this is an issue for other Compass owners, at least since 2011. All talk discussion is about near-miss with pedestrians, plus other vehicles as I described above.
Corrective Action:
I was recently involved in an accident driv'g 2018 Jeep Compass: no significant injury (so far) to a jogger, who was invisible due to a blind spot @driver-side A-pillar/mirror. I touched him w my car (5mph per police rept). It has taken me a month to understand why the accident occurred. I didn't see the jogger— he was NEVER w/in my scope of view. I was ticketed for failing to stop; I did stop but proceeded too soon...not writing to argue fault--- I accept that humans in crosswalks have right-of-way. A few years ago, I had a close call at an intersection w a truck coming (upgrade) from the right— it was early morning & I thot the near-miss was an artifact of pre-dawn light. Now I believe that as we converged at the intersection, the truck remained obscured until I had entered the intersection to make my left turn. Recently a friend who works at a gas station named the car part (A-pillar) & identified it as a “blind spot.” ...brand new concepts (to me) regarding this car part. I've never heard of them before— not fm the sales rep during test drive, nor fm techs during dealership service, nor fm other drivers. Ask your sister if she knows where the A-pillar is. "A-pillar blind spot" is not in the User Manual. The Compass has electronic blind-spot-monitoring (BSM) for vehicles that linger on either side of the car. There is extensive guidance about side-BSM in the owner’s manual, in add'n to boxed warnings @ using the back-up camera. "A-pillar blind spot" is not mentioned or warned about. However, in looking at Compass-Owner discussion group comments, I find this is an issue for other Compass owners, at least since 2011. All talk discussion is about near-miss with pedestrians, plus other vehicles as I described above.
Additional Notes:
I was recently involved in an accident driv'g 2018 Jeep Compass: no significant injury (so far) to a jogger, who was invisible due to a blind spot @driver-side A-pillar/mirror. I touched him w my car (5mph per police rept). It has taken me a month to understand why the accident occurred. I didn't see the jogger— he was NEVER w/in my scope of view. I was ticketed for failing to stop; I did stop but proceeded too soon...not writing to argue fault--- I accept that humans in crosswalks have right-of-way. A few years ago, I had a close call at an intersection w a truck coming (upgrade) from the right— it was early morning & I thot the near-miss was an artifact of pre-dawn light. Now I believe that as we converged at the intersection, the truck remained obscured until I had entered the intersection to make my left turn. Recently a friend who works at a gas station named the car part (A-pillar) & identified it as a “blind spot.” ...brand new concepts (to me) regarding this car part. I've never heard of them before— not fm the sales rep during test drive, nor fm techs during dealership service, nor fm other drivers. Ask your sister if she knows where the A-pillar is. "A-pillar blind spot" is not in the User Manual. The Compass has electronic blind-spot-monitoring (BSM) for vehicles that linger on either side of the car. There is extensive guidance about side-BSM in the owner’s manual, in add'n to boxed warnings @ using the back-up camera. "A-pillar blind spot" is not mentioned or warned about. However, in looking at Compass-Owner discussion group comments, I find this is an issue for other Compass owners, at least since 2011. All talk discussion is about near-miss with pedestrians, plus other vehicles as I described above.
Mfg Campaign: 11544361
Recall Date: Sep 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car randomly turns off every few weeks. It usually happens when I’m stopped at an intersection and start to accelerate it just turns off. I have to put it in park and turn off the engine and restart it which seems to correct whatever happened. Not sure if any error messages come on the dash because I’m busy trying to restart the car and get out of the intersection.
Corrective Action:
The car randomly turns off every few weeks. It usually happens when I’m stopped at an intersection and start to accelerate it just turns off. I have to put it in park and turn off the engine and restart it which seems to correct whatever happened. Not sure if any error messages come on the dash because I’m busy trying to restart the car and get out of the intersection.
Additional Notes:
The car randomly turns off every few weeks. It usually happens when I’m stopped at an intersection and start to accelerate it just turns off. I have to put it in park and turn off the engine and restart it which seems to correct whatever happened. Not sure if any error messages come on the dash because I’m busy trying to restart the car and get out of the intersection.
Mfg Campaign: 11544003
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My radio screen started to do phantom touches. Which is very distracting when it's turning on the heated seats, or turning the volume all the way up. It is being caused by delamination and is a known problem with jeep.
Corrective Action:
My radio screen started to do phantom touches. Which is very distracting when it's turning on the heated seats, or turning the volume all the way up. It is being caused by delamination and is a known problem with jeep.
Additional Notes:
My radio screen started to do phantom touches. Which is very distracting when it's turning on the heated seats, or turning the volume all the way up. It is being caused by delamination and is a known problem with jeep.
Mfg Campaign: 11544141
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership , took to two Jeep dealerships and they said since the issue wasn’t happening while the vehicle is in their care there’s nothing they can do about it.
Corrective Action:
Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership , took to two Jeep dealerships and they said since the issue wasn’t happening while the vehicle is in their care there’s nothing they can do about it.
Additional Notes:
Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership , took to two Jeep dealerships and they said since the issue wasn’t happening while the vehicle is in their care there’s nothing they can do about it.
Mfg Campaign: 11544160
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership , took to two Jeep dealerships and they said since the issue wasn’t happening while the vehicle is in their care there’s nothing they can do about it.
Corrective Action:
Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership , took to two Jeep dealerships and they said since the issue wasn’t happening while the vehicle is in their care there’s nothing they can do about it.
Additional Notes:
Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership , took to two Jeep dealerships and they said since the issue wasn’t happening while the vehicle is in their care there’s nothing they can do about it.
Mfg Campaign: 11544160
Recall Date: Sep 12, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025