Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
414 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving down the highway in my 2016 jeep compass and my hood flew up causing me to veer into oncoming lanes because I was not able to see.
Corrective Action:
I was driving down the highway in my 2016 jeep compass and my hood flew up causing me to veer into oncoming lanes because I was not able to see.
Additional Notes:
I was driving down the highway in my 2016 jeep compass and my hood flew up causing me to veer into oncoming lanes because I was not able to see.
Mfg Campaign: 11504189
Recall Date: Jan 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I drive a 2016 jeep compass and I was heading into work at 5AM when my electronic throttle control light, check engine light and traction control light all came on. I lost the ability to accelerate so I pulled off on the side of the road and turned off my car. When I turned it back on only the check engine light came on so I started driving once again but my throttle control light blinked on a couple of times causing my vehicle to automatically slow down. I limped my car to work then home again with the same problem(same lights on). I have looked up to see what other jeep owners have said about this and they're several complaints of the throttle body failing but jeep not doing anything about it. This is a big problem that needs to be taken care of before someone seriously gets hurt when it goes out.
Corrective Action:
I drive a 2016 jeep compass and I was heading into work at 5AM when my electronic throttle control light, check engine light and traction control light all came on. I lost the ability to accelerate so I pulled off on the side of the road and turned off my car. When I turned it back on only the check engine light came on so I started driving once again but my throttle control light blinked on a couple of times causing my vehicle to automatically slow down. I limped my car to work then home again with the same problem(same lights on). I have looked up to see what other jeep owners have said about this and they're several complaints of the throttle body failing but jeep not doing anything about it. This is a big problem that needs to be taken care of before someone seriously gets hurt when it goes out.
Additional Notes:
I drive a 2016 jeep compass and I was heading into work at 5AM when my electronic throttle control light, check engine light and traction control light all came on. I lost the ability to accelerate so I pulled off on the side of the road and turned off my car. When I turned it back on only the check engine light came on so I started driving once again but my throttle control light blinked on a couple of times causing my vehicle to automatically slow down. I limped my car to work then home again with the same problem(same lights on). I have looked up to see what other jeep owners have said about this and they're several complaints of the throttle body failing but jeep not doing anything about it. This is a big problem that needs to be taken care of before someone seriously gets hurt when it goes out.
Mfg Campaign: 11499466
Recall Date: Dec 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
Corrective Action:
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
Additional Notes:
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
Mfg Campaign: 11499438
Recall Date: Dec 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
Corrective Action:
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
Additional Notes:
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
Mfg Campaign: 11499438
Recall Date: Dec 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
Corrective Action:
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
Additional Notes:
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can’t it’s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
Mfg Campaign: 11499438
Recall Date: Dec 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2016 Jeep Compass. The contact stated while driving 35 MPH, the vehicle was swinging from side to side, almost striking the side rails. The vehicle was taken to the dealer and the contact was informed that the front passenger’s side control arms and bearings needed to be replaced. The vehicle was repaired but the rear of the vehicle experienced a similar failure. The vehicle was not repaired. On another occasion while driving at an undisclosed speed, the contact felt warm water dripping onto her leg. The vehicle was taken to the dealer and the contact was informed that the air condition pipe was clogged causing the antifreeze to back up and leak. The pipe was unclogged. The manufacturer was contacted and stated there was no recalls on the VIN regarding the failure. The failure mileage was 117,000.
Corrective Action:
The contact owns a 2016 Jeep Compass. The contact stated while driving 35 MPH, the vehicle was swinging from side to side, almost striking the side rails. The vehicle was taken to the dealer and the contact was informed that the front passenger’s side control arms and bearings needed to be replaced. The vehicle was repaired but the rear of the vehicle experienced a similar failure. The vehicle was not repaired. On another occasion while driving at an undisclosed speed, the contact felt warm water dripping onto her leg. The vehicle was taken to the dealer and the contact was informed that the air condition pipe was clogged causing the antifreeze to back up and leak. The pipe was unclogged. The manufacturer was contacted and stated there was no recalls on the VIN regarding the failure. The failure mileage was 117,000.
Additional Notes:
The contact owns a 2016 Jeep Compass. The contact stated while driving 35 MPH, the vehicle was swinging from side to side, almost striking the side rails. The vehicle was taken to the dealer and the contact was informed that the front passenger’s side control arms and bearings needed to be replaced. The vehicle was repaired but the rear of the vehicle experienced a similar failure. The vehicle was not repaired. On another occasion while driving at an undisclosed speed, the contact felt warm water dripping onto her leg. The vehicle was taken to the dealer and the contact was informed that the air condition pipe was clogged causing the antifreeze to back up and leak. The pipe was unclogged. The manufacturer was contacted and stated there was no recalls on the VIN regarding the failure. The failure mileage was 117,000.
Mfg Campaign: 11498940
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2016 Jeep Compass. The contact stated while driving 35 MPH, the vehicle was swinging from side to side, almost striking the side rails. The vehicle was taken to the dealer and the contact was informed that the front passenger’s side control arms and bearings needed to be replaced. The vehicle was repaired but the rear of the vehicle experienced a similar failure. The vehicle was not repaired. On another occasion while driving at an undisclosed speed, the contact felt warm water dripping onto her leg. The vehicle was taken to the dealer and the contact was informed that the air condition pipe was clogged causing the antifreeze to back up and leak. The pipe was unclogged. The manufacturer was contacted and stated there was no recalls on the VIN regarding the failure. The failure mileage was 117,000.
Corrective Action:
The contact owns a 2016 Jeep Compass. The contact stated while driving 35 MPH, the vehicle was swinging from side to side, almost striking the side rails. The vehicle was taken to the dealer and the contact was informed that the front passenger’s side control arms and bearings needed to be replaced. The vehicle was repaired but the rear of the vehicle experienced a similar failure. The vehicle was not repaired. On another occasion while driving at an undisclosed speed, the contact felt warm water dripping onto her leg. The vehicle was taken to the dealer and the contact was informed that the air condition pipe was clogged causing the antifreeze to back up and leak. The pipe was unclogged. The manufacturer was contacted and stated there was no recalls on the VIN regarding the failure. The failure mileage was 117,000.
Additional Notes:
The contact owns a 2016 Jeep Compass. The contact stated while driving 35 MPH, the vehicle was swinging from side to side, almost striking the side rails. The vehicle was taken to the dealer and the contact was informed that the front passenger’s side control arms and bearings needed to be replaced. The vehicle was repaired but the rear of the vehicle experienced a similar failure. The vehicle was not repaired. On another occasion while driving at an undisclosed speed, the contact felt warm water dripping onto her leg. The vehicle was taken to the dealer and the contact was informed that the air condition pipe was clogged causing the antifreeze to back up and leak. The pipe was unclogged. The manufacturer was contacted and stated there was no recalls on the VIN regarding the failure. The failure mileage was 117,000.
Mfg Campaign: 11498940
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
Corrective Action:
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
Additional Notes:
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
Mfg Campaign: 11499067
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
Corrective Action:
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
Additional Notes:
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
Mfg Campaign: 11499067
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
Corrective Action:
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
Additional Notes:
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".
Mfg Campaign: 11499067
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
First noticed condensation on the inside of the windshield and dealership alledgedly unclogged sunroof drains.Then noticed ice formed on the inside of the windshield and passenger floor-board carpet damp specifically by door jam seal. While driving water pooled and leaked through front dome light. Having water fall through the ceiling via the light while driving through an intersection presents a safety issue because of distraction, visibility and potential electrical issues due to water damage. The Vehicle is currently back at the dealership and they are trying to recreate the problem. There were no warning lamps, messages other than the condensation, ice on the inside of the windshield.
Corrective Action:
First noticed condensation on the inside of the windshield and dealership alledgedly unclogged sunroof drains.Then noticed ice formed on the inside of the windshield and passenger floor-board carpet damp specifically by door jam seal. While driving water pooled and leaked through front dome light. Having water fall through the ceiling via the light while driving through an intersection presents a safety issue because of distraction, visibility and potential electrical issues due to water damage. The Vehicle is currently back at the dealership and they are trying to recreate the problem. There were no warning lamps, messages other than the condensation, ice on the inside of the windshield.
Additional Notes:
First noticed condensation on the inside of the windshield and dealership alledgedly unclogged sunroof drains.Then noticed ice formed on the inside of the windshield and passenger floor-board carpet damp specifically by door jam seal. While driving water pooled and leaked through front dome light. Having water fall through the ceiling via the light while driving through an intersection presents a safety issue because of distraction, visibility and potential electrical issues due to water damage. The Vehicle is currently back at the dealership and they are trying to recreate the problem. There were no warning lamps, messages other than the condensation, ice on the inside of the windshield.
Mfg Campaign: 11498234
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I have been having issues with my vehicle for the past month or so. I took it to a mechanic and they said that my Power Transfer Unit is bad and my vehicle currently doesn't have 4 wheel drive capability. My vehicle periodically stutters, slows and looses power while driving at freeway speeds. During all of my issues, not once has my check engine light or any sort of indicator has lit up letting me know I have an issue with my vehicle. I thought newer cars are supposed to know when there is an issue with the vehicle. This is completely unacceptable and now I'm looking at over $2,000 in repairs.
Corrective Action:
I have been having issues with my vehicle for the past month or so. I took it to a mechanic and they said that my Power Transfer Unit is bad and my vehicle currently doesn't have 4 wheel drive capability. My vehicle periodically stutters, slows and looses power while driving at freeway speeds. During all of my issues, not once has my check engine light or any sort of indicator has lit up letting me know I have an issue with my vehicle. I thought newer cars are supposed to know when there is an issue with the vehicle. This is completely unacceptable and now I'm looking at over $2,000 in repairs.
Additional Notes:
I have been having issues with my vehicle for the past month or so. I took it to a mechanic and they said that my Power Transfer Unit is bad and my vehicle currently doesn't have 4 wheel drive capability. My vehicle periodically stutters, slows and looses power while driving at freeway speeds. During all of my issues, not once has my check engine light or any sort of indicator has lit up letting me know I have an issue with my vehicle. I thought newer cars are supposed to know when there is an issue with the vehicle. This is completely unacceptable and now I'm looking at over $2,000 in repairs.
Mfg Campaign: 11497778
Recall Date: Dec 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have been having issues with my vehicle for the past month or so. I took it to a mechanic and they said that my Power Transfer Unit is bad and my vehicle currently doesn't have 4 wheel drive capability. My vehicle periodically stutters, slows and looses power while driving at freeway speeds. During all of my issues, not once has my check engine light or any sort of indicator has lit up letting me know I have an issue with my vehicle. I thought newer cars are supposed to know when there is an issue with the vehicle. This is completely unacceptable and now I'm looking at over $2,000 in repairs.
Corrective Action:
I have been having issues with my vehicle for the past month or so. I took it to a mechanic and they said that my Power Transfer Unit is bad and my vehicle currently doesn't have 4 wheel drive capability. My vehicle periodically stutters, slows and looses power while driving at freeway speeds. During all of my issues, not once has my check engine light or any sort of indicator has lit up letting me know I have an issue with my vehicle. I thought newer cars are supposed to know when there is an issue with the vehicle. This is completely unacceptable and now I'm looking at over $2,000 in repairs.
Additional Notes:
I have been having issues with my vehicle for the past month or so. I took it to a mechanic and they said that my Power Transfer Unit is bad and my vehicle currently doesn't have 4 wheel drive capability. My vehicle periodically stutters, slows and looses power while driving at freeway speeds. During all of my issues, not once has my check engine light or any sort of indicator has lit up letting me know I have an issue with my vehicle. I thought newer cars are supposed to know when there is an issue with the vehicle. This is completely unacceptable and now I'm looking at over $2,000 in repairs.
Mfg Campaign: 11497778
Recall Date: Dec 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and power train warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the camshaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 83,521.
Corrective Action:
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and power train warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the camshaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 83,521.
Additional Notes:
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and power train warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the camshaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 83,521.
Mfg Campaign: 11496305
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and power train warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the camshaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 83,521.
Corrective Action:
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and power train warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the camshaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 83,521.
Additional Notes:
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and power train warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the camshaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 83,521.
Mfg Campaign: 11496305
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
Corrective Action:
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
Additional Notes:
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
Mfg Campaign: 11492918
Recall Date: Nov 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
Corrective Action:
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
Additional Notes:
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
Mfg Campaign: 11492918
Recall Date: Nov 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
Corrective Action:
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
Additional Notes:
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
Mfg Campaign: 11492918
Recall Date: Nov 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving on the highway, the check engine light came on as well as the abs, 4wd, and the traction light came on, than the car lost all power, stalled and cut out, try to restart it than it begin to shake very hard.
Corrective Action:
Driving on the highway, the check engine light came on as well as the abs, 4wd, and the traction light came on, than the car lost all power, stalled and cut out, try to restart it than it begin to shake very hard.
Additional Notes:
Driving on the highway, the check engine light came on as well as the abs, 4wd, and the traction light came on, than the car lost all power, stalled and cut out, try to restart it than it begin to shake very hard.
Mfg Campaign: 11491309
Recall Date: Oct 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving my children to school, my car started shaking and hesitating. No engine light came on. We live in the middle of nowhere, poor cell reception. Down the road, I turned onto a main highway and my car continued to shake and hesitated. My car would hardly go forward. I had lots of cars in front of me and behind me. Had cars passing me cause I was going to slow. finally had to pull on side of the road and turned into the airport parking lot. Here I shut off my car, and turned it back on. Finally the check engine light came on. I tried to put jeep in drive wouldn't move forward. I tried to put into reverse and wouldn't move back. My car was on, but wouldn't go any where. I had to call my mom to pick up my kids for school and wait on a town truck driver. The auto repair transferred my car to a transmission specialist who stated my transmission had a lot of damage and I would need a new transmission for over $4400. I believe these jeep compass should be recalled for faulty transmission and faulty warning that anything was wrong with the car. My engine light came on way too late, only at the part where my transmission failed. Seems like a person is owed a light to know to take this in to get fixed. My children and myself could of been killed pulling out into the highway since my car refused to go anywhere. THis is the worst vehile I have ever own. SO cheaply made. Now I have to pay $4400 when my husbTand is on Dialysis 3 times a week, and i need this car to drive him there!!!
Corrective Action:
I was driving my children to school, my car started shaking and hesitating. No engine light came on. We live in the middle of nowhere, poor cell reception. Down the road, I turned onto a main highway and my car continued to shake and hesitated. My car would hardly go forward. I had lots of cars in front of me and behind me. Had cars passing me cause I was going to slow. finally had to pull on side of the road and turned into the airport parking lot. Here I shut off my car, and turned it back on. Finally the check engine light came on. I tried to put jeep in drive wouldn't move forward. I tried to put into reverse and wouldn't move back. My car was on, but wouldn't go any where. I had to call my mom to pick up my kids for school and wait on a town truck driver. The auto repair transferred my car to a transmission specialist who stated my transmission had a lot of damage and I would need a new transmission for over $4400. I believe these jeep compass should be recalled for faulty transmission and faulty warning that anything was wrong with the car. My engine light came on way too late, only at the part where my transmission failed. Seems like a person is owed a light to know to take this in to get fixed. My children and myself could of been killed pulling out into the highway since my car refused to go anywhere. THis is the worst vehile I have ever own. SO cheaply made. Now I have to pay $4400 when my husbTand is on Dialysis 3 times a week, and i need this car to drive him there!!!
Additional Notes:
I was driving my children to school, my car started shaking and hesitating. No engine light came on. We live in the middle of nowhere, poor cell reception. Down the road, I turned onto a main highway and my car continued to shake and hesitated. My car would hardly go forward. I had lots of cars in front of me and behind me. Had cars passing me cause I was going to slow. finally had to pull on side of the road and turned into the airport parking lot. Here I shut off my car, and turned it back on. Finally the check engine light came on. I tried to put jeep in drive wouldn't move forward. I tried to put into reverse and wouldn't move back. My car was on, but wouldn't go any where. I had to call my mom to pick up my kids for school and wait on a town truck driver. The auto repair transferred my car to a transmission specialist who stated my transmission had a lot of damage and I would need a new transmission for over $4400. I believe these jeep compass should be recalled for faulty transmission and faulty warning that anything was wrong with the car. My engine light came on way too late, only at the part where my transmission failed. Seems like a person is owed a light to know to take this in to get fixed. My children and myself could of been killed pulling out into the highway since my car refused to go anywhere. THis is the worst vehile I have ever own. SO cheaply made. Now I have to pay $4400 when my husbTand is on Dialysis 3 times a week, and i need this car to drive him there!!!
Mfg Campaign: 11487324
Recall Date: Sep 30, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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