Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Consumer Complaints
231 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
VEHICLE DOES NOT WARN OR APPLY BRAKES WHEN IT SHOULD, I CAN EASILY OVERTAKE A VEHICLE IN THE SAME LANE AND DRIVE RIGHT UP TO THE REAR BUMPER OF THE CAR AHEAD AND WILL GET ZERO WARNING.
Corrective Action:
VEHICLE DOES NOT WARN OR APPLY BRAKES WHEN IT SHOULD, I CAN EASILY OVERTAKE A VEHICLE IN THE SAME LANE AND DRIVE RIGHT UP TO THE REAR BUMPER OF THE CAR AHEAD AND WILL GET ZERO WARNING.
Additional Notes:
VEHICLE DOES NOT WARN OR APPLY BRAKES WHEN IT SHOULD, I CAN EASILY OVERTAKE A VEHICLE IN THE SAME LANE AND DRIVE RIGHT UP TO THE REAR BUMPER OF THE CAR AHEAD AND WILL GET ZERO WARNING.
Mfg Campaign: 11377190
Recall Date: Nov 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
EMERGENCY BRAKE ENGAGED WITHOUT ANY INVOLVEMENT BY OPERATOR - COULD NOT MOVE VEHICLE. WHEN REPEATED ATTEMPTS WERE MADE TO RELEASE WITHOUT ACHIEVING, VEHICLE WAS ABLE TO MOVE HOWEVER INSTRUMENT PANEL STATED ER BRAKE NEEDS SERVICING.*DT*DT*DT CONSUMER STATED VEHICLE WAS LEASED.*JB*AS*JB
Corrective Action:
EMERGENCY BRAKE ENGAGED WITHOUT ANY INVOLVEMENT BY OPERATOR - COULD NOT MOVE VEHICLE. WHEN REPEATED ATTEMPTS WERE MADE TO RELEASE WITHOUT ACHIEVING, VEHICLE WAS ABLE TO MOVE HOWEVER INSTRUMENT PANEL STATED ER BRAKE NEEDS SERVICING.*DT*DT*DT CONSUMER STATED VEHICLE WAS LEASED.*JB*AS*JB
Additional Notes:
EMERGENCY BRAKE ENGAGED WITHOUT ANY INVOLVEMENT BY OPERATOR - COULD NOT MOVE VEHICLE. WHEN REPEATED ATTEMPTS WERE MADE TO RELEASE WITHOUT ACHIEVING, VEHICLE WAS ABLE TO MOVE HOWEVER INSTRUMENT PANEL STATED ER BRAKE NEEDS SERVICING.*DT*DT*DT CONSUMER STATED VEHICLE WAS LEASED.*JB*AS*JB
Mfg Campaign: 11374289
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EMERGENCY BRAKE ENGAGED WITHOUT ANY INVOLVEMENT BY OPERATOR - COULD NOT MOVE VEHICLE. WHEN REPEATED ATTEMPTS WERE MADE TO RELEASE WITHOUT ACHIEVING, VEHICLE WAS ABLE TO MOVE HOWEVER INSTRUMENT PANEL STATED ER BRAKE NEEDS SERVICING.*DT*DT*DT CONSUMER STATED VEHICLE WAS LEASED.*JB*AS*JB
Corrective Action:
EMERGENCY BRAKE ENGAGED WITHOUT ANY INVOLVEMENT BY OPERATOR - COULD NOT MOVE VEHICLE. WHEN REPEATED ATTEMPTS WERE MADE TO RELEASE WITHOUT ACHIEVING, VEHICLE WAS ABLE TO MOVE HOWEVER INSTRUMENT PANEL STATED ER BRAKE NEEDS SERVICING.*DT*DT*DT CONSUMER STATED VEHICLE WAS LEASED.*JB*AS*JB
Additional Notes:
EMERGENCY BRAKE ENGAGED WITHOUT ANY INVOLVEMENT BY OPERATOR - COULD NOT MOVE VEHICLE. WHEN REPEATED ATTEMPTS WERE MADE TO RELEASE WITHOUT ACHIEVING, VEHICLE WAS ABLE TO MOVE HOWEVER INSTRUMENT PANEL STATED ER BRAKE NEEDS SERVICING.*DT*DT*DT CONSUMER STATED VEHICLE WAS LEASED.*JB*AS*JB
Mfg Campaign: 11374289
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON AND OFF THE HIGHWAY THE STEERING STICKS WHEN TRYING TO STAY IN THE LANE WHICH LEADS TO OVERSTEERING AND CONSTANT WEAVING IN THE LANE AND SOMETIMES GOING OVER THE LINES. THE TRANSMISSION ALSO SHIFT VERY HARD AND AT TIMES WILL NOT SHIFT WHEN IT SHOULD. I WAS TOLD THESE ARE NORMAL IN THIS VEHICLE.... IT IS NOT NORMAL!
Corrective Action:
ON AND OFF THE HIGHWAY THE STEERING STICKS WHEN TRYING TO STAY IN THE LANE WHICH LEADS TO OVERSTEERING AND CONSTANT WEAVING IN THE LANE AND SOMETIMES GOING OVER THE LINES. THE TRANSMISSION ALSO SHIFT VERY HARD AND AT TIMES WILL NOT SHIFT WHEN IT SHOULD. I WAS TOLD THESE ARE NORMAL IN THIS VEHICLE.... IT IS NOT NORMAL!
Additional Notes:
ON AND OFF THE HIGHWAY THE STEERING STICKS WHEN TRYING TO STAY IN THE LANE WHICH LEADS TO OVERSTEERING AND CONSTANT WEAVING IN THE LANE AND SOMETIMES GOING OVER THE LINES. THE TRANSMISSION ALSO SHIFT VERY HARD AND AT TIMES WILL NOT SHIFT WHEN IT SHOULD. I WAS TOLD THESE ARE NORMAL IN THIS VEHICLE.... IT IS NOT NORMAL!
Mfg Campaign: 11373912
Recall Date: Nov 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON AND OFF THE HIGHWAY THE STEERING STICKS WHEN TRYING TO STAY IN THE LANE WHICH LEADS TO OVERSTEERING AND CONSTANT WEAVING IN THE LANE AND SOMETIMES GOING OVER THE LINES. THE TRANSMISSION ALSO SHIFT VERY HARD AND AT TIMES WILL NOT SHIFT WHEN IT SHOULD. I WAS TOLD THESE ARE NORMAL IN THIS VEHICLE.... IT IS NOT NORMAL!
Corrective Action:
ON AND OFF THE HIGHWAY THE STEERING STICKS WHEN TRYING TO STAY IN THE LANE WHICH LEADS TO OVERSTEERING AND CONSTANT WEAVING IN THE LANE AND SOMETIMES GOING OVER THE LINES. THE TRANSMISSION ALSO SHIFT VERY HARD AND AT TIMES WILL NOT SHIFT WHEN IT SHOULD. I WAS TOLD THESE ARE NORMAL IN THIS VEHICLE.... IT IS NOT NORMAL!
Additional Notes:
ON AND OFF THE HIGHWAY THE STEERING STICKS WHEN TRYING TO STAY IN THE LANE WHICH LEADS TO OVERSTEERING AND CONSTANT WEAVING IN THE LANE AND SOMETIMES GOING OVER THE LINES. THE TRANSMISSION ALSO SHIFT VERY HARD AND AT TIMES WILL NOT SHIFT WHEN IT SHOULD. I WAS TOLD THESE ARE NORMAL IN THIS VEHICLE.... IT IS NOT NORMAL!
Mfg Campaign: 11373912
Recall Date: Nov 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ON AND OFF THE HIGHWAY THE STEERING STICKS WHEN TRYING TO STAY IN THE LANE WHICH LEADS TO OVERSTEERING AND CONSTANT WEAVING IN THE LANE AND SOMETIMES GOING OVER THE LINES. THE TRANSMISSION ALSO SHIFT VERY HARD AND AT TIMES WILL NOT SHIFT WHEN IT SHOULD. I WAS TOLD THESE ARE NORMAL IN THIS VEHICLE.... IT IS NOT NORMAL!
Corrective Action:
ON AND OFF THE HIGHWAY THE STEERING STICKS WHEN TRYING TO STAY IN THE LANE WHICH LEADS TO OVERSTEERING AND CONSTANT WEAVING IN THE LANE AND SOMETIMES GOING OVER THE LINES. THE TRANSMISSION ALSO SHIFT VERY HARD AND AT TIMES WILL NOT SHIFT WHEN IT SHOULD. I WAS TOLD THESE ARE NORMAL IN THIS VEHICLE.... IT IS NOT NORMAL!
Additional Notes:
ON AND OFF THE HIGHWAY THE STEERING STICKS WHEN TRYING TO STAY IN THE LANE WHICH LEADS TO OVERSTEERING AND CONSTANT WEAVING IN THE LANE AND SOMETIMES GOING OVER THE LINES. THE TRANSMISSION ALSO SHIFT VERY HARD AND AT TIMES WILL NOT SHIFT WHEN IT SHOULD. I WAS TOLD THESE ARE NORMAL IN THIS VEHICLE.... IT IS NOT NORMAL!
Mfg Campaign: 11373912
Recall Date: Nov 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
TL* THE CONTACT OWNED A 2020 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 69 MPH IN WINDY WEATHER AND PASSING ANOTHER VEHICLE, THE HOOD INADVERTENTLY UNLATCHED. THE HOOD AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALLEN SAMUELS CHRYSLER JEEP DODGE RAM OF HUTCHINSON (1421 E 30TH AVE, HUTCHINSON, KS 67502, (620) 665-5567) AND WAS INFORMED IT WAS FLEX HOOD AND WORKING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO MARMIE CHRYSLER DODGE JEEP RAM (1724 10TH ST, GREAT BEND, KS 67530, (620) 792-2571) WHERE THE HOOD WAS ADJUSTED AND THE SWITCH WAS REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 3,900.
Corrective Action:
TL* THE CONTACT OWNED A 2020 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 69 MPH IN WINDY WEATHER AND PASSING ANOTHER VEHICLE, THE HOOD INADVERTENTLY UNLATCHED. THE HOOD AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALLEN SAMUELS CHRYSLER JEEP DODGE RAM OF HUTCHINSON (1421 E 30TH AVE, HUTCHINSON, KS 67502, (620) 665-5567) AND WAS INFORMED IT WAS FLEX HOOD AND WORKING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO MARMIE CHRYSLER DODGE JEEP RAM (1724 10TH ST, GREAT BEND, KS 67530, (620) 792-2571) WHERE THE HOOD WAS ADJUSTED AND THE SWITCH WAS REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 3,900.
Additional Notes:
TL* THE CONTACT OWNED A 2020 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 69 MPH IN WINDY WEATHER AND PASSING ANOTHER VEHICLE, THE HOOD INADVERTENTLY UNLATCHED. THE HOOD AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALLEN SAMUELS CHRYSLER JEEP DODGE RAM OF HUTCHINSON (1421 E 30TH AVE, HUTCHINSON, KS 67502, (620) 665-5567) AND WAS INFORMED IT WAS FLEX HOOD AND WORKING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO MARMIE CHRYSLER DODGE JEEP RAM (1724 10TH ST, GREAT BEND, KS 67530, (620) 792-2571) WHERE THE HOOD WAS ADJUSTED AND THE SWITCH WAS REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 3,900.
Mfg Campaign: 11366837
Recall Date: Oct 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
MY BOYFRIEND WAS IN AN ACCIDENT WITH MY 2020 CHEROKEE AND HIT A SEMI TRUCK AT THE FRONT RIGHT CORNER OF THE JEEP WHILE ON A 2 LANE HIGHWAY. NONE OF THE AIRBAGS DEPLOYED. THANKFULLY NO ONE WAS INJURED INSIDE THE VEHICLE. THERE WAS A 29 YEAR OLD DRIVING AND A 2 YEAR OLD IN THE BACK SEAT ON THE RIGHT SIDE.
Corrective Action:
MY BOYFRIEND WAS IN AN ACCIDENT WITH MY 2020 CHEROKEE AND HIT A SEMI TRUCK AT THE FRONT RIGHT CORNER OF THE JEEP WHILE ON A 2 LANE HIGHWAY. NONE OF THE AIRBAGS DEPLOYED. THANKFULLY NO ONE WAS INJURED INSIDE THE VEHICLE. THERE WAS A 29 YEAR OLD DRIVING AND A 2 YEAR OLD IN THE BACK SEAT ON THE RIGHT SIDE.
Additional Notes:
MY BOYFRIEND WAS IN AN ACCIDENT WITH MY 2020 CHEROKEE AND HIT A SEMI TRUCK AT THE FRONT RIGHT CORNER OF THE JEEP WHILE ON A 2 LANE HIGHWAY. NONE OF THE AIRBAGS DEPLOYED. THANKFULLY NO ONE WAS INJURED INSIDE THE VEHICLE. THERE WAS A 29 YEAR OLD DRIVING AND A 2 YEAR OLD IN THE BACK SEAT ON THE RIGHT SIDE.
Mfg Campaign: 11366306
Recall Date: Oct 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING UNDER NORMAL DRY CONDITIONS SERVICE PARKING BRAKE,ABS,ESC ACTIVE WARNING LIGHT AND CHECK ENGINE LIGHT COME ON. FRONT BRAKES PULSATE ALSO
Corrective Action:
WHILE DRIVING UNDER NORMAL DRY CONDITIONS SERVICE PARKING BRAKE,ABS,ESC ACTIVE WARNING LIGHT AND CHECK ENGINE LIGHT COME ON. FRONT BRAKES PULSATE ALSO
Additional Notes:
WHILE DRIVING UNDER NORMAL DRY CONDITIONS SERVICE PARKING BRAKE,ABS,ESC ACTIVE WARNING LIGHT AND CHECK ENGINE LIGHT COME ON. FRONT BRAKES PULSATE ALSO
Mfg Campaign: 11364010
Recall Date: Oct 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING UNDER NORMAL DRY CONDITIONS SERVICE PARKING BRAKE,ABS,ESC ACTIVE WARNING LIGHT AND CHECK ENGINE LIGHT COME ON. FRONT BRAKES PULSATE ALSO
Corrective Action:
WHILE DRIVING UNDER NORMAL DRY CONDITIONS SERVICE PARKING BRAKE,ABS,ESC ACTIVE WARNING LIGHT AND CHECK ENGINE LIGHT COME ON. FRONT BRAKES PULSATE ALSO
Additional Notes:
WHILE DRIVING UNDER NORMAL DRY CONDITIONS SERVICE PARKING BRAKE,ABS,ESC ACTIVE WARNING LIGHT AND CHECK ENGINE LIGHT COME ON. FRONT BRAKES PULSATE ALSO
Mfg Campaign: 11364010
Recall Date: Oct 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT
Corrective Action:
ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT
Additional Notes:
ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT
Mfg Campaign: 11364019
Recall Date: Oct 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT
Corrective Action:
ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT
Additional Notes:
ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT
Mfg Campaign: 11364019
Recall Date: Oct 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT
Corrective Action:
ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT
Additional Notes:
ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT
Mfg Campaign: 11364019
Recall Date: Oct 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
FRONT LEATHER SEAT ON 2020 JEEP CHEROKEE CAME COMPLETELY UNDONE UNDERNEATH FROM DAY4
Corrective Action:
FRONT LEATHER SEAT ON 2020 JEEP CHEROKEE CAME COMPLETELY UNDONE UNDERNEATH FROM DAY4
Additional Notes:
FRONT LEATHER SEAT ON 2020 JEEP CHEROKEE CAME COMPLETELY UNDONE UNDERNEATH FROM DAY4
Mfg Campaign: 11364021
Recall Date: Oct 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PROBLEM SINCE THAT TIME. (WE'VE OWNED THE VEHICLE SINCE FEBRUARY 2020.) THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES WITH THE SAME PROBLEM. ONE OF THOSE TIMES IT WAS IN THE SHOP FOR 2 1/2 MONTHS AND THE SERVICE DEPARTMENT WASN'T ABLE TO LOCATE THE PROBLEM. WE FINALLY TOOK THE VEHICLE TO A DEALERSHIP 3 HOURS AWAY FROM OUR LOCATION AND THEY FIXED THE BLIND SIDE MODULE WHICH THEY STATED SHORTED OUT THE REMAINING SYSTEMS AND THAT IT IS FIXED. TODAY, 09/20/2020 WE HAD ANOTHER INCIDENT IN WHICH THE MALFUNCTION WAS WORSE AND WOULDN'T START AFTER WE TURNED OFF THE VEHICLE. THE PROBLEM IS GETTING DANGEROUS AND SCARY WHILE DRIVING. I HAVE VIDEO RECORDINGS OF EACH INCIDENT. THE VIDEOS ARE TO LONG TO ATTACH, BUT I HAVE BEEN ABLE TO TEXT THEM.
Corrective Action:
WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PROBLEM SINCE THAT TIME. (WE'VE OWNED THE VEHICLE SINCE FEBRUARY 2020.) THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES WITH THE SAME PROBLEM. ONE OF THOSE TIMES IT WAS IN THE SHOP FOR 2 1/2 MONTHS AND THE SERVICE DEPARTMENT WASN'T ABLE TO LOCATE THE PROBLEM. WE FINALLY TOOK THE VEHICLE TO A DEALERSHIP 3 HOURS AWAY FROM OUR LOCATION AND THEY FIXED THE BLIND SIDE MODULE WHICH THEY STATED SHORTED OUT THE REMAINING SYSTEMS AND THAT IT IS FIXED. TODAY, 09/20/2020 WE HAD ANOTHER INCIDENT IN WHICH THE MALFUNCTION WAS WORSE AND WOULDN'T START AFTER WE TURNED OFF THE VEHICLE. THE PROBLEM IS GETTING DANGEROUS AND SCARY WHILE DRIVING. I HAVE VIDEO RECORDINGS OF EACH INCIDENT. THE VIDEOS ARE TO LONG TO ATTACH, BUT I HAVE BEEN ABLE TO TEXT THEM.
Additional Notes:
WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PROBLEM SINCE THAT TIME. (WE'VE OWNED THE VEHICLE SINCE FEBRUARY 2020.) THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES WITH THE SAME PROBLEM. ONE OF THOSE TIMES IT WAS IN THE SHOP FOR 2 1/2 MONTHS AND THE SERVICE DEPARTMENT WASN'T ABLE TO LOCATE THE PROBLEM. WE FINALLY TOOK THE VEHICLE TO A DEALERSHIP 3 HOURS AWAY FROM OUR LOCATION AND THEY FIXED THE BLIND SIDE MODULE WHICH THEY STATED SHORTED OUT THE REMAINING SYSTEMS AND THAT IT IS FIXED. TODAY, 09/20/2020 WE HAD ANOTHER INCIDENT IN WHICH THE MALFUNCTION WAS WORSE AND WOULDN'T START AFTER WE TURNED OFF THE VEHICLE. THE PROBLEM IS GETTING DANGEROUS AND SCARY WHILE DRIVING. I HAVE VIDEO RECORDINGS OF EACH INCIDENT. THE VIDEOS ARE TO LONG TO ATTACH, BUT I HAVE BEEN ABLE TO TEXT THEM.
Mfg Campaign: 11360125
Recall Date: Sep 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PROBLEM SINCE THAT TIME. (WE'VE OWNED THE VEHICLE SINCE FEBRUARY 2020.) THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES WITH THE SAME PROBLEM. ONE OF THOSE TIMES IT WAS IN THE SHOP FOR 2 1/2 MONTHS AND THE SERVICE DEPARTMENT WASN'T ABLE TO LOCATE THE PROBLEM. WE FINALLY TOOK THE VEHICLE TO A DEALERSHIP 3 HOURS AWAY FROM OUR LOCATION AND THEY FIXED THE BLIND SIDE MODULE WHICH THEY STATED SHORTED OUT THE REMAINING SYSTEMS AND THAT IT IS FIXED. TODAY, 09/20/2020 WE HAD ANOTHER INCIDENT IN WHICH THE MALFUNCTION WAS WORSE AND WOULDN'T START AFTER WE TURNED OFF THE VEHICLE. THE PROBLEM IS GETTING DANGEROUS AND SCARY WHILE DRIVING. I HAVE VIDEO RECORDINGS OF EACH INCIDENT. THE VIDEOS ARE TO LONG TO ATTACH, BUT I HAVE BEEN ABLE TO TEXT THEM.
Corrective Action:
WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PROBLEM SINCE THAT TIME. (WE'VE OWNED THE VEHICLE SINCE FEBRUARY 2020.) THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES WITH THE SAME PROBLEM. ONE OF THOSE TIMES IT WAS IN THE SHOP FOR 2 1/2 MONTHS AND THE SERVICE DEPARTMENT WASN'T ABLE TO LOCATE THE PROBLEM. WE FINALLY TOOK THE VEHICLE TO A DEALERSHIP 3 HOURS AWAY FROM OUR LOCATION AND THEY FIXED THE BLIND SIDE MODULE WHICH THEY STATED SHORTED OUT THE REMAINING SYSTEMS AND THAT IT IS FIXED. TODAY, 09/20/2020 WE HAD ANOTHER INCIDENT IN WHICH THE MALFUNCTION WAS WORSE AND WOULDN'T START AFTER WE TURNED OFF THE VEHICLE. THE PROBLEM IS GETTING DANGEROUS AND SCARY WHILE DRIVING. I HAVE VIDEO RECORDINGS OF EACH INCIDENT. THE VIDEOS ARE TO LONG TO ATTACH, BUT I HAVE BEEN ABLE TO TEXT THEM.
Additional Notes:
WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PROBLEM SINCE THAT TIME. (WE'VE OWNED THE VEHICLE SINCE FEBRUARY 2020.) THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES WITH THE SAME PROBLEM. ONE OF THOSE TIMES IT WAS IN THE SHOP FOR 2 1/2 MONTHS AND THE SERVICE DEPARTMENT WASN'T ABLE TO LOCATE THE PROBLEM. WE FINALLY TOOK THE VEHICLE TO A DEALERSHIP 3 HOURS AWAY FROM OUR LOCATION AND THEY FIXED THE BLIND SIDE MODULE WHICH THEY STATED SHORTED OUT THE REMAINING SYSTEMS AND THAT IT IS FIXED. TODAY, 09/20/2020 WE HAD ANOTHER INCIDENT IN WHICH THE MALFUNCTION WAS WORSE AND WOULDN'T START AFTER WE TURNED OFF THE VEHICLE. THE PROBLEM IS GETTING DANGEROUS AND SCARY WHILE DRIVING. I HAVE VIDEO RECORDINGS OF EACH INCIDENT. THE VIDEOS ARE TO LONG TO ATTACH, BUT I HAVE BEEN ABLE TO TEXT THEM.
Mfg Campaign: 11360125
Recall Date: Sep 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PROBLEM SINCE THAT TIME. (WE'VE OWNED THE VEHICLE SINCE FEBRUARY 2020.) THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES WITH THE SAME PROBLEM. ONE OF THOSE TIMES IT WAS IN THE SHOP FOR 2 1/2 MONTHS AND THE SERVICE DEPARTMENT WASN'T ABLE TO LOCATE THE PROBLEM. WE FINALLY TOOK THE VEHICLE TO A DEALERSHIP 3 HOURS AWAY FROM OUR LOCATION AND THEY FIXED THE BLIND SIDE MODULE WHICH THEY STATED SHORTED OUT THE REMAINING SYSTEMS AND THAT IT IS FIXED. TODAY, 09/20/2020 WE HAD ANOTHER INCIDENT IN WHICH THE MALFUNCTION WAS WORSE AND WOULDN'T START AFTER WE TURNED OFF THE VEHICLE. THE PROBLEM IS GETTING DANGEROUS AND SCARY WHILE DRIVING. I HAVE VIDEO RECORDINGS OF EACH INCIDENT. THE VIDEOS ARE TO LONG TO ATTACH, BUT I HAVE BEEN ABLE TO TEXT THEM.
Corrective Action:
WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PROBLEM SINCE THAT TIME. (WE'VE OWNED THE VEHICLE SINCE FEBRUARY 2020.) THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES WITH THE SAME PROBLEM. ONE OF THOSE TIMES IT WAS IN THE SHOP FOR 2 1/2 MONTHS AND THE SERVICE DEPARTMENT WASN'T ABLE TO LOCATE THE PROBLEM. WE FINALLY TOOK THE VEHICLE TO A DEALERSHIP 3 HOURS AWAY FROM OUR LOCATION AND THEY FIXED THE BLIND SIDE MODULE WHICH THEY STATED SHORTED OUT THE REMAINING SYSTEMS AND THAT IT IS FIXED. TODAY, 09/20/2020 WE HAD ANOTHER INCIDENT IN WHICH THE MALFUNCTION WAS WORSE AND WOULDN'T START AFTER WE TURNED OFF THE VEHICLE. THE PROBLEM IS GETTING DANGEROUS AND SCARY WHILE DRIVING. I HAVE VIDEO RECORDINGS OF EACH INCIDENT. THE VIDEOS ARE TO LONG TO ATTACH, BUT I HAVE BEEN ABLE TO TEXT THEM.
Additional Notes:
WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PROBLEM SINCE THAT TIME. (WE'VE OWNED THE VEHICLE SINCE FEBRUARY 2020.) THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES WITH THE SAME PROBLEM. ONE OF THOSE TIMES IT WAS IN THE SHOP FOR 2 1/2 MONTHS AND THE SERVICE DEPARTMENT WASN'T ABLE TO LOCATE THE PROBLEM. WE FINALLY TOOK THE VEHICLE TO A DEALERSHIP 3 HOURS AWAY FROM OUR LOCATION AND THEY FIXED THE BLIND SIDE MODULE WHICH THEY STATED SHORTED OUT THE REMAINING SYSTEMS AND THAT IT IS FIXED. TODAY, 09/20/2020 WE HAD ANOTHER INCIDENT IN WHICH THE MALFUNCTION WAS WORSE AND WOULDN'T START AFTER WE TURNED OFF THE VEHICLE. THE PROBLEM IS GETTING DANGEROUS AND SCARY WHILE DRIVING. I HAVE VIDEO RECORDINGS OF EACH INCIDENT. THE VIDEOS ARE TO LONG TO ATTACH, BUT I HAVE BEEN ABLE TO TEXT THEM.
Mfg Campaign: 11360125
Recall Date: Sep 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HAS BEEN MAKING A CLANKING SOUND WHEN COMING TO A FULL STOP. SOUND SEEMS TO BE COMING FROM DIRECTLY UNDER THE VEHICLE. SOUND GOES AWAY WITH ESC TURNED OFF. JEEP DEALERSHIP WAS ABLE TO DUPLICATE SOUND, BUT HAVE NOT FOUND THE PROBLEM.
Corrective Action:
VEHICLE HAS BEEN MAKING A CLANKING SOUND WHEN COMING TO A FULL STOP. SOUND SEEMS TO BE COMING FROM DIRECTLY UNDER THE VEHICLE. SOUND GOES AWAY WITH ESC TURNED OFF. JEEP DEALERSHIP WAS ABLE TO DUPLICATE SOUND, BUT HAVE NOT FOUND THE PROBLEM.
Additional Notes:
VEHICLE HAS BEEN MAKING A CLANKING SOUND WHEN COMING TO A FULL STOP. SOUND SEEMS TO BE COMING FROM DIRECTLY UNDER THE VEHICLE. SOUND GOES AWAY WITH ESC TURNED OFF. JEEP DEALERSHIP WAS ABLE TO DUPLICATE SOUND, BUT HAVE NOT FOUND THE PROBLEM.
Mfg Campaign: 11354871
Recall Date: Sep 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.
Corrective Action:
WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.
Additional Notes:
WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.
Mfg Campaign: 11351537
Recall Date: Aug 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.
Corrective Action:
WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.
Additional Notes:
WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.
Mfg Campaign: 11351537
Recall Date: Aug 27, 2020
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