Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE TURNED OFF ROUNDING A CORNER WITH NO WARNING. WAS ABLE TO RESTART VEHICLE AND GET BACK HOME SLOWLY. THE OIL WAS BARELY ON THE DIPSTICK AT THE BOTTOM WHEN I CHECKED IT. I HAD TO ADD 3 QUARTS OF OIL TO GET IT BACK TO THE NORMAL LEVEL. THIS OCCURRED APPROXIMATELY 2600 MILES AFTER AN OIL CHANGE. ON AVERAGE, THIS VEHICLE REQUIRES THE ADDITION OF APPROXIMATELY 1 QUART OF OIL EVERY 900 MILES. EXTREMELY HIGH OIL CONSUMPTION. NO SIGNS OF A LEAK ANYWHERE IN MY GARAGE OR ON THE VEHICLE. HAVE NOT HAD ANY OTHER PROBLEMS WITH THE VEHICLE OTHER THAN HAVING TO ADD A QUART OF OIL EVERY 2ND-3RD FILL UP AT GAS STATION.
Corrective Action:
ENGINE TURNED OFF ROUNDING A CORNER WITH NO WARNING. WAS ABLE TO RESTART VEHICLE AND GET BACK HOME SLOWLY. THE OIL WAS BARELY ON THE DIPSTICK AT THE BOTTOM WHEN I CHECKED IT. I HAD TO ADD 3 QUARTS OF OIL TO GET IT BACK TO THE NORMAL LEVEL. THIS OCCURRED APPROXIMATELY 2600 MILES AFTER AN OIL CHANGE. ON AVERAGE, THIS VEHICLE REQUIRES THE ADDITION OF APPROXIMATELY 1 QUART OF OIL EVERY 900 MILES. EXTREMELY HIGH OIL CONSUMPTION. NO SIGNS OF A LEAK ANYWHERE IN MY GARAGE OR ON THE VEHICLE. HAVE NOT HAD ANY OTHER PROBLEMS WITH THE VEHICLE OTHER THAN HAVING TO ADD A QUART OF OIL EVERY 2ND-3RD FILL UP AT GAS STATION.
Additional Notes:
ENGINE TURNED OFF ROUNDING A CORNER WITH NO WARNING. WAS ABLE TO RESTART VEHICLE AND GET BACK HOME SLOWLY. THE OIL WAS BARELY ON THE DIPSTICK AT THE BOTTOM WHEN I CHECKED IT. I HAD TO ADD 3 QUARTS OF OIL TO GET IT BACK TO THE NORMAL LEVEL. THIS OCCURRED APPROXIMATELY 2600 MILES AFTER AN OIL CHANGE. ON AVERAGE, THIS VEHICLE REQUIRES THE ADDITION OF APPROXIMATELY 1 QUART OF OIL EVERY 900 MILES. EXTREMELY HIGH OIL CONSUMPTION. NO SIGNS OF A LEAK ANYWHERE IN MY GARAGE OR ON THE VEHICLE. HAVE NOT HAD ANY OTHER PROBLEMS WITH THE VEHICLE OTHER THAN HAVING TO ADD A QUART OF OIL EVERY 2ND-3RD FILL UP AT GAS STATION.
Mfg Campaign: 11384956
Recall Date: Dec 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ENGINE TURNED OFF ROUNDING A CORNER WITH NO WARNING. WAS ABLE TO RESTART VEHICLE AND GET BACK HOME SLOWLY. THE OIL WAS BARELY ON THE DIPSTICK AT THE BOTTOM WHEN I CHECKED IT. I HAD TO ADD 3 QUARTS OF OIL TO GET IT BACK TO THE NORMAL LEVEL. THIS OCCURRED APPROXIMATELY 2600 MILES AFTER AN OIL CHANGE. ON AVERAGE, THIS VEHICLE REQUIRES THE ADDITION OF APPROXIMATELY 1 QUART OF OIL EVERY 900 MILES. EXTREMELY HIGH OIL CONSUMPTION. NO SIGNS OF A LEAK ANYWHERE IN MY GARAGE OR ON THE VEHICLE. HAVE NOT HAD ANY OTHER PROBLEMS WITH THE VEHICLE OTHER THAN HAVING TO ADD A QUART OF OIL EVERY 2ND-3RD FILL UP AT GAS STATION.
Corrective Action:
ENGINE TURNED OFF ROUNDING A CORNER WITH NO WARNING. WAS ABLE TO RESTART VEHICLE AND GET BACK HOME SLOWLY. THE OIL WAS BARELY ON THE DIPSTICK AT THE BOTTOM WHEN I CHECKED IT. I HAD TO ADD 3 QUARTS OF OIL TO GET IT BACK TO THE NORMAL LEVEL. THIS OCCURRED APPROXIMATELY 2600 MILES AFTER AN OIL CHANGE. ON AVERAGE, THIS VEHICLE REQUIRES THE ADDITION OF APPROXIMATELY 1 QUART OF OIL EVERY 900 MILES. EXTREMELY HIGH OIL CONSUMPTION. NO SIGNS OF A LEAK ANYWHERE IN MY GARAGE OR ON THE VEHICLE. HAVE NOT HAD ANY OTHER PROBLEMS WITH THE VEHICLE OTHER THAN HAVING TO ADD A QUART OF OIL EVERY 2ND-3RD FILL UP AT GAS STATION.
Additional Notes:
ENGINE TURNED OFF ROUNDING A CORNER WITH NO WARNING. WAS ABLE TO RESTART VEHICLE AND GET BACK HOME SLOWLY. THE OIL WAS BARELY ON THE DIPSTICK AT THE BOTTOM WHEN I CHECKED IT. I HAD TO ADD 3 QUARTS OF OIL TO GET IT BACK TO THE NORMAL LEVEL. THIS OCCURRED APPROXIMATELY 2600 MILES AFTER AN OIL CHANGE. ON AVERAGE, THIS VEHICLE REQUIRES THE ADDITION OF APPROXIMATELY 1 QUART OF OIL EVERY 900 MILES. EXTREMELY HIGH OIL CONSUMPTION. NO SIGNS OF A LEAK ANYWHERE IN MY GARAGE OR ON THE VEHICLE. HAVE NOT HAD ANY OTHER PROBLEMS WITH THE VEHICLE OTHER THAN HAVING TO ADD A QUART OF OIL EVERY 2ND-3RD FILL UP AT GAS STATION.
Mfg Campaign: 11384956
Recall Date: Dec 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP ENGINE SHUT OFF WHILE ON MOTION ON CITY STREET AND DRIVING AT LOW SPEED THIS HAPPENED TWICE EARLY ON MORNING THERE WAS NO TRAFFIC SO WIFE JUST STIRRED TO THE SIDE AND RESTART THE JEEP. I CALL JEEP AND THEY CHECK IT AND SAY THAT THE ENGINE WAS LOW ON OIL AND THAT WAS THE RESON IT SHUT OFF.THEN BLAMED ME FOR NOT TAKING THE JEEP TO CHANGE THE OIL AT 3000 MILES, BUT THE SAME DEALER HAD TALL ME TO CHANGED EVERY 5000 MILES. AN OIL COMSUMSION TEST STARTED AND SO FAR IT SHOWS THAT IT CONSUMED 1 QUARTER OF OIL ON 1300 MILES , DEALER RECOMEND A SECOND OIL COMSUMSION TEST.
Corrective Action:
JEEP ENGINE SHUT OFF WHILE ON MOTION ON CITY STREET AND DRIVING AT LOW SPEED THIS HAPPENED TWICE EARLY ON MORNING THERE WAS NO TRAFFIC SO WIFE JUST STIRRED TO THE SIDE AND RESTART THE JEEP. I CALL JEEP AND THEY CHECK IT AND SAY THAT THE ENGINE WAS LOW ON OIL AND THAT WAS THE RESON IT SHUT OFF.THEN BLAMED ME FOR NOT TAKING THE JEEP TO CHANGE THE OIL AT 3000 MILES, BUT THE SAME DEALER HAD TALL ME TO CHANGED EVERY 5000 MILES. AN OIL COMSUMSION TEST STARTED AND SO FAR IT SHOWS THAT IT CONSUMED 1 QUARTER OF OIL ON 1300 MILES , DEALER RECOMEND A SECOND OIL COMSUMSION TEST.
Additional Notes:
JEEP ENGINE SHUT OFF WHILE ON MOTION ON CITY STREET AND DRIVING AT LOW SPEED THIS HAPPENED TWICE EARLY ON MORNING THERE WAS NO TRAFFIC SO WIFE JUST STIRRED TO THE SIDE AND RESTART THE JEEP. I CALL JEEP AND THEY CHECK IT AND SAY THAT THE ENGINE WAS LOW ON OIL AND THAT WAS THE RESON IT SHUT OFF.THEN BLAMED ME FOR NOT TAKING THE JEEP TO CHANGE THE OIL AT 3000 MILES, BUT THE SAME DEALER HAD TALL ME TO CHANGED EVERY 5000 MILES. AN OIL COMSUMSION TEST STARTED AND SO FAR IT SHOWS THAT IT CONSUMED 1 QUARTER OF OIL ON 1300 MILES , DEALER RECOMEND A SECOND OIL COMSUMSION TEST.
Mfg Campaign: 11384967
Recall Date: Dec 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE VEHICLE HESITATED WHILE THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WA TAKEN TO DEACON JONES CHRYSLER DODGE JEEP RAM (1109 N BRIGHTLEAF BLVD, SMITHFIELD, NC 27577, (919) 934-2101) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE OIL WAS REPLACED IN THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,161.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE VEHICLE HESITATED WHILE THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WA TAKEN TO DEACON JONES CHRYSLER DODGE JEEP RAM (1109 N BRIGHTLEAF BLVD, SMITHFIELD, NC 27577, (919) 934-2101) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE OIL WAS REPLACED IN THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,161.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE VEHICLE HESITATED WHILE THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WA TAKEN TO DEACON JONES CHRYSLER DODGE JEEP RAM (1109 N BRIGHTLEAF BLVD, SMITHFIELD, NC 27577, (919) 934-2101) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE OIL WAS REPLACED IN THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,161.
Mfg Campaign: 11384562
Recall Date: Dec 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN THE CAR COMES TO A STOP OR WHEN I SLOW DOWN TO A SLOW SPEED, THE ENGINE EITHER SHUTS OFF OR STALLS ON ME.
Corrective Action:
WHEN THE CAR COMES TO A STOP OR WHEN I SLOW DOWN TO A SLOW SPEED, THE ENGINE EITHER SHUTS OFF OR STALLS ON ME.
Additional Notes:
WHEN THE CAR COMES TO A STOP OR WHEN I SLOW DOWN TO A SLOW SPEED, THE ENGINE EITHER SHUTS OFF OR STALLS ON ME.
Mfg Campaign: 11384618
Recall Date: Dec 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
COMING UP ON RED LIGHT I ATTEMPTED TO BRAKE AND SLOW DOWN. PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT SLOW. AIRBAGS DID NOT DEPLOY. PREVIOUS WARNING OF AIRBAG SYSTEM ISSUE WAS REPORTED TO HERTZ. AIRBAG LIGHT WAS NOT ON BEFORE ACCIDENT.
Corrective Action:
COMING UP ON RED LIGHT I ATTEMPTED TO BRAKE AND SLOW DOWN. PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT SLOW. AIRBAGS DID NOT DEPLOY. PREVIOUS WARNING OF AIRBAG SYSTEM ISSUE WAS REPORTED TO HERTZ. AIRBAG LIGHT WAS NOT ON BEFORE ACCIDENT.
Additional Notes:
COMING UP ON RED LIGHT I ATTEMPTED TO BRAKE AND SLOW DOWN. PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT SLOW. AIRBAGS DID NOT DEPLOY. PREVIOUS WARNING OF AIRBAG SYSTEM ISSUE WAS REPORTED TO HERTZ. AIRBAG LIGHT WAS NOT ON BEFORE ACCIDENT.
Mfg Campaign: 11383938
Recall Date: Dec 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
COMING UP ON RED LIGHT I ATTEMPTED TO BRAKE AND SLOW DOWN. PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT SLOW. AIRBAGS DID NOT DEPLOY. PREVIOUS WARNING OF AIRBAG SYSTEM ISSUE WAS REPORTED TO HERTZ. AIRBAG LIGHT WAS NOT ON BEFORE ACCIDENT.
Corrective Action:
COMING UP ON RED LIGHT I ATTEMPTED TO BRAKE AND SLOW DOWN. PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT SLOW. AIRBAGS DID NOT DEPLOY. PREVIOUS WARNING OF AIRBAG SYSTEM ISSUE WAS REPORTED TO HERTZ. AIRBAG LIGHT WAS NOT ON BEFORE ACCIDENT.
Additional Notes:
COMING UP ON RED LIGHT I ATTEMPTED TO BRAKE AND SLOW DOWN. PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT SLOW. AIRBAGS DID NOT DEPLOY. PREVIOUS WARNING OF AIRBAG SYSTEM ISSUE WAS REPORTED TO HERTZ. AIRBAG LIGHT WAS NOT ON BEFORE ACCIDENT.
Mfg Campaign: 11383938
Recall Date: Dec 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE CONTINUES TO SHUT OFF WHILE DRIVING. TOOK VEHICLE TO REPAIR SHOP, ALTHOUGH THEIR EMPLOYEE WITNESS THIS SHUT DOWN FOUR TIMES, TECHNICIAN WAS UNABLE TO IDENTIFY WHY.
Corrective Action:
VEHICLE CONTINUES TO SHUT OFF WHILE DRIVING. TOOK VEHICLE TO REPAIR SHOP, ALTHOUGH THEIR EMPLOYEE WITNESS THIS SHUT DOWN FOUR TIMES, TECHNICIAN WAS UNABLE TO IDENTIFY WHY.
Additional Notes:
VEHICLE CONTINUES TO SHUT OFF WHILE DRIVING. TOOK VEHICLE TO REPAIR SHOP, ALTHOUGH THEIR EMPLOYEE WITNESS THIS SHUT DOWN FOUR TIMES, TECHNICIAN WAS UNABLE TO IDENTIFY WHY.
Mfg Campaign: 11383586
Recall Date: Dec 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE START/STOP HAD A SYSTEM FAILURE ABD NY CAR SHUT OFF IN THE MIDDLE OF TRAFFUC. I WAS STOPPED AT A LIGHT AND MY CAR SHUT ITSELF DOWN AND THEN WHEN I TOOK MY FOOT OFF THE BREAK IT STARTED TO GO BUT THEN IT IMMEDIATELY SHUT THE CAR TOTALLY OFF AND SAID THERE HAD BEEN A START STOP SYSTEM FAILURE.I HAVE ALSO HAD ISSUES WITH MY RADIO NOT COMING ON WHEN I TURN MY CAR ON AND I HAVE TO TURN MY CAR OFF AND TURN IT BACK ON I HAVE HAD ISSUES WITH ALL OF A SUDDEN MY FLASHERS COMING ON FOR NO REASON AND I AM AWARE OF AND THEN I HAVE TO TURN MY CAR OFF AND THEN BACK ON FOR THEM TO STOP FIGHTING I ALSO HAVE HAD ISSUES WITH THE SEAT NOT GOING BACK INTO PLACE LIKE IT SUPPOSED TO ON THE MEMORY RECALL I'VE HAD ISSUES WITH MY CAR NOT BEEPING WHEN I'M GOING TO BACK UP AND THERE'S SOMEBODY BEHIND ME OR SOMEBODY COMING CLOSE TO BEING BEHIND ME AND I'VE ALMOST HIT SOMEONE ONCE BECAUSE THE ALARM DIDN'T GO OFF. THIS CAR SEEMS TO BE HAVING NUMEROUS ELECTRICAL ISSUES BUT THE ONE I'M WORRIED ABOUT THE MOST IS THE FACT THAT THE CAR JUST DECIDED TO SHUT ITSELF OFF IN THE MIDDLE OF TRAFFIC THIS IS A SAFETY HAZARD.
Corrective Action:
THE START/STOP HAD A SYSTEM FAILURE ABD NY CAR SHUT OFF IN THE MIDDLE OF TRAFFUC. I WAS STOPPED AT A LIGHT AND MY CAR SHUT ITSELF DOWN AND THEN WHEN I TOOK MY FOOT OFF THE BREAK IT STARTED TO GO BUT THEN IT IMMEDIATELY SHUT THE CAR TOTALLY OFF AND SAID THERE HAD BEEN A START STOP SYSTEM FAILURE.I HAVE ALSO HAD ISSUES WITH MY RADIO NOT COMING ON WHEN I TURN MY CAR ON AND I HAVE TO TURN MY CAR OFF AND TURN IT BACK ON I HAVE HAD ISSUES WITH ALL OF A SUDDEN MY FLASHERS COMING ON FOR NO REASON AND I AM AWARE OF AND THEN I HAVE TO TURN MY CAR OFF AND THEN BACK ON FOR THEM TO STOP FIGHTING I ALSO HAVE HAD ISSUES WITH THE SEAT NOT GOING BACK INTO PLACE LIKE IT SUPPOSED TO ON THE MEMORY RECALL I'VE HAD ISSUES WITH MY CAR NOT BEEPING WHEN I'M GOING TO BACK UP AND THERE'S SOMEBODY BEHIND ME OR SOMEBODY COMING CLOSE TO BEING BEHIND ME AND I'VE ALMOST HIT SOMEONE ONCE BECAUSE THE ALARM DIDN'T GO OFF. THIS CAR SEEMS TO BE HAVING NUMEROUS ELECTRICAL ISSUES BUT THE ONE I'M WORRIED ABOUT THE MOST IS THE FACT THAT THE CAR JUST DECIDED TO SHUT ITSELF OFF IN THE MIDDLE OF TRAFFIC THIS IS A SAFETY HAZARD.
Additional Notes:
THE START/STOP HAD A SYSTEM FAILURE ABD NY CAR SHUT OFF IN THE MIDDLE OF TRAFFUC. I WAS STOPPED AT A LIGHT AND MY CAR SHUT ITSELF DOWN AND THEN WHEN I TOOK MY FOOT OFF THE BREAK IT STARTED TO GO BUT THEN IT IMMEDIATELY SHUT THE CAR TOTALLY OFF AND SAID THERE HAD BEEN A START STOP SYSTEM FAILURE.I HAVE ALSO HAD ISSUES WITH MY RADIO NOT COMING ON WHEN I TURN MY CAR ON AND I HAVE TO TURN MY CAR OFF AND TURN IT BACK ON I HAVE HAD ISSUES WITH ALL OF A SUDDEN MY FLASHERS COMING ON FOR NO REASON AND I AM AWARE OF AND THEN I HAVE TO TURN MY CAR OFF AND THEN BACK ON FOR THEM TO STOP FIGHTING I ALSO HAVE HAD ISSUES WITH THE SEAT NOT GOING BACK INTO PLACE LIKE IT SUPPOSED TO ON THE MEMORY RECALL I'VE HAD ISSUES WITH MY CAR NOT BEEPING WHEN I'M GOING TO BACK UP AND THERE'S SOMEBODY BEHIND ME OR SOMEBODY COMING CLOSE TO BEING BEHIND ME AND I'VE ALMOST HIT SOMEONE ONCE BECAUSE THE ALARM DIDN'T GO OFF. THIS CAR SEEMS TO BE HAVING NUMEROUS ELECTRICAL ISSUES BUT THE ONE I'M WORRIED ABOUT THE MOST IS THE FACT THAT THE CAR JUST DECIDED TO SHUT ITSELF OFF IN THE MIDDLE OF TRAFFIC THIS IS A SAFETY HAZARD.
Mfg Campaign: 11382998
Recall Date: Dec 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
THE START/STOP HAD A SYSTEM FAILURE ABD NY CAR SHUT OFF IN THE MIDDLE OF TRAFFUC. I WAS STOPPED AT A LIGHT AND MY CAR SHUT ITSELF DOWN AND THEN WHEN I TOOK MY FOOT OFF THE BREAK IT STARTED TO GO BUT THEN IT IMMEDIATELY SHUT THE CAR TOTALLY OFF AND SAID THERE HAD BEEN A START STOP SYSTEM FAILURE.I HAVE ALSO HAD ISSUES WITH MY RADIO NOT COMING ON WHEN I TURN MY CAR ON AND I HAVE TO TURN MY CAR OFF AND TURN IT BACK ON I HAVE HAD ISSUES WITH ALL OF A SUDDEN MY FLASHERS COMING ON FOR NO REASON AND I AM AWARE OF AND THEN I HAVE TO TURN MY CAR OFF AND THEN BACK ON FOR THEM TO STOP FIGHTING I ALSO HAVE HAD ISSUES WITH THE SEAT NOT GOING BACK INTO PLACE LIKE IT SUPPOSED TO ON THE MEMORY RECALL I'VE HAD ISSUES WITH MY CAR NOT BEEPING WHEN I'M GOING TO BACK UP AND THERE'S SOMEBODY BEHIND ME OR SOMEBODY COMING CLOSE TO BEING BEHIND ME AND I'VE ALMOST HIT SOMEONE ONCE BECAUSE THE ALARM DIDN'T GO OFF. THIS CAR SEEMS TO BE HAVING NUMEROUS ELECTRICAL ISSUES BUT THE ONE I'M WORRIED ABOUT THE MOST IS THE FACT THAT THE CAR JUST DECIDED TO SHUT ITSELF OFF IN THE MIDDLE OF TRAFFIC THIS IS A SAFETY HAZARD.
Corrective Action:
THE START/STOP HAD A SYSTEM FAILURE ABD NY CAR SHUT OFF IN THE MIDDLE OF TRAFFUC. I WAS STOPPED AT A LIGHT AND MY CAR SHUT ITSELF DOWN AND THEN WHEN I TOOK MY FOOT OFF THE BREAK IT STARTED TO GO BUT THEN IT IMMEDIATELY SHUT THE CAR TOTALLY OFF AND SAID THERE HAD BEEN A START STOP SYSTEM FAILURE.I HAVE ALSO HAD ISSUES WITH MY RADIO NOT COMING ON WHEN I TURN MY CAR ON AND I HAVE TO TURN MY CAR OFF AND TURN IT BACK ON I HAVE HAD ISSUES WITH ALL OF A SUDDEN MY FLASHERS COMING ON FOR NO REASON AND I AM AWARE OF AND THEN I HAVE TO TURN MY CAR OFF AND THEN BACK ON FOR THEM TO STOP FIGHTING I ALSO HAVE HAD ISSUES WITH THE SEAT NOT GOING BACK INTO PLACE LIKE IT SUPPOSED TO ON THE MEMORY RECALL I'VE HAD ISSUES WITH MY CAR NOT BEEPING WHEN I'M GOING TO BACK UP AND THERE'S SOMEBODY BEHIND ME OR SOMEBODY COMING CLOSE TO BEING BEHIND ME AND I'VE ALMOST HIT SOMEONE ONCE BECAUSE THE ALARM DIDN'T GO OFF. THIS CAR SEEMS TO BE HAVING NUMEROUS ELECTRICAL ISSUES BUT THE ONE I'M WORRIED ABOUT THE MOST IS THE FACT THAT THE CAR JUST DECIDED TO SHUT ITSELF OFF IN THE MIDDLE OF TRAFFIC THIS IS A SAFETY HAZARD.
Additional Notes:
THE START/STOP HAD A SYSTEM FAILURE ABD NY CAR SHUT OFF IN THE MIDDLE OF TRAFFUC. I WAS STOPPED AT A LIGHT AND MY CAR SHUT ITSELF DOWN AND THEN WHEN I TOOK MY FOOT OFF THE BREAK IT STARTED TO GO BUT THEN IT IMMEDIATELY SHUT THE CAR TOTALLY OFF AND SAID THERE HAD BEEN A START STOP SYSTEM FAILURE.I HAVE ALSO HAD ISSUES WITH MY RADIO NOT COMING ON WHEN I TURN MY CAR ON AND I HAVE TO TURN MY CAR OFF AND TURN IT BACK ON I HAVE HAD ISSUES WITH ALL OF A SUDDEN MY FLASHERS COMING ON FOR NO REASON AND I AM AWARE OF AND THEN I HAVE TO TURN MY CAR OFF AND THEN BACK ON FOR THEM TO STOP FIGHTING I ALSO HAVE HAD ISSUES WITH THE SEAT NOT GOING BACK INTO PLACE LIKE IT SUPPOSED TO ON THE MEMORY RECALL I'VE HAD ISSUES WITH MY CAR NOT BEEPING WHEN I'M GOING TO BACK UP AND THERE'S SOMEBODY BEHIND ME OR SOMEBODY COMING CLOSE TO BEING BEHIND ME AND I'VE ALMOST HIT SOMEONE ONCE BECAUSE THE ALARM DIDN'T GO OFF. THIS CAR SEEMS TO BE HAVING NUMEROUS ELECTRICAL ISSUES BUT THE ONE I'M WORRIED ABOUT THE MOST IS THE FACT THAT THE CAR JUST DECIDED TO SHUT ITSELF OFF IN THE MIDDLE OF TRAFFIC THIS IS A SAFETY HAZARD.
Mfg Campaign: 11382998
Recall Date: Dec 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR TURNS OFF WHILE DRIVING AND THEN EVERYTHING LOCKS UP. THIS HAS HAPPEN TWO DAYS IN A ROW 12/10/2020 AND 12/11/2020
Corrective Action:
THE CAR TURNS OFF WHILE DRIVING AND THEN EVERYTHING LOCKS UP. THIS HAS HAPPEN TWO DAYS IN A ROW 12/10/2020 AND 12/11/2020
Additional Notes:
THE CAR TURNS OFF WHILE DRIVING AND THEN EVERYTHING LOCKS UP. THIS HAS HAPPEN TWO DAYS IN A ROW 12/10/2020 AND 12/11/2020
Mfg Campaign: 11383026
Recall Date: Dec 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING, MY REAR HATCH WARNING CAME ON, I PULLED OVER TO REALIZE THAT THE LATCH WOULD NOT LOCK, CAUSING MY LIGHTS TO STAY ON, CAUSING A COLD ENVIRONMENT FOR MY 9 MONTHS OLD BABY, WITH THE DOOR NOT BEING ABLE TO SEAL. WITH THIS BROKEN, ALSO DISABLES MY REMOTE START, VOIDING ANY ANTI THEFT ABILITIES.
Corrective Action:
WHILE DRIVING, MY REAR HATCH WARNING CAME ON, I PULLED OVER TO REALIZE THAT THE LATCH WOULD NOT LOCK, CAUSING MY LIGHTS TO STAY ON, CAUSING A COLD ENVIRONMENT FOR MY 9 MONTHS OLD BABY, WITH THE DOOR NOT BEING ABLE TO SEAL. WITH THIS BROKEN, ALSO DISABLES MY REMOTE START, VOIDING ANY ANTI THEFT ABILITIES.
Additional Notes:
WHILE DRIVING, MY REAR HATCH WARNING CAME ON, I PULLED OVER TO REALIZE THAT THE LATCH WOULD NOT LOCK, CAUSING MY LIGHTS TO STAY ON, CAUSING A COLD ENVIRONMENT FOR MY 9 MONTHS OLD BABY, WITH THE DOOR NOT BEING ABLE TO SEAL. WITH THIS BROKEN, ALSO DISABLES MY REMOTE START, VOIDING ANY ANTI THEFT ABILITIES.
Mfg Campaign: 11378025
Recall Date: Dec 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING, MY REAR HATCH WARNING CAME ON, I PULLED OVER TO REALIZE THAT THE LATCH WOULD NOT LOCK, CAUSING MY LIGHTS TO STAY ON, CAUSING A COLD ENVIRONMENT FOR MY 9 MONTHS OLD BABY, WITH THE DOOR NOT BEING ABLE TO SEAL. WITH THIS BROKEN, ALSO DISABLES MY REMOTE START, VOIDING ANY ANTI THEFT ABILITIES.
Corrective Action:
WHILE DRIVING, MY REAR HATCH WARNING CAME ON, I PULLED OVER TO REALIZE THAT THE LATCH WOULD NOT LOCK, CAUSING MY LIGHTS TO STAY ON, CAUSING A COLD ENVIRONMENT FOR MY 9 MONTHS OLD BABY, WITH THE DOOR NOT BEING ABLE TO SEAL. WITH THIS BROKEN, ALSO DISABLES MY REMOTE START, VOIDING ANY ANTI THEFT ABILITIES.
Additional Notes:
WHILE DRIVING, MY REAR HATCH WARNING CAME ON, I PULLED OVER TO REALIZE THAT THE LATCH WOULD NOT LOCK, CAUSING MY LIGHTS TO STAY ON, CAUSING A COLD ENVIRONMENT FOR MY 9 MONTHS OLD BABY, WITH THE DOOR NOT BEING ABLE TO SEAL. WITH THIS BROKEN, ALSO DISABLES MY REMOTE START, VOIDING ANY ANTI THEFT ABILITIES.
Mfg Campaign: 11378025
Recall Date: Dec 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEEDS, UNKNOWN PROBLEM CONSOLE DISPLAY AND DISPLAY CONTROLS SWITCHED ERRATICALLY AND BECAME NONFUNCTIONAL, DISABLING CLIMATE CONTROLS, SWITCHING RADIO STATIONS, AND CONSOLE DISPLAY LIGHTS AND DASH LIGHTS (SPEEDOMETER, COOLANT TEMP, FUEL ETC..) TURNED OFF. DANGEROUS CONDITION DUE TO NO HEATER DURING 9 DEGREE F WEATHER.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEEDS, UNKNOWN PROBLEM CONSOLE DISPLAY AND DISPLAY CONTROLS SWITCHED ERRATICALLY AND BECAME NONFUNCTIONAL, DISABLING CLIMATE CONTROLS, SWITCHING RADIO STATIONS, AND CONSOLE DISPLAY LIGHTS AND DASH LIGHTS (SPEEDOMETER, COOLANT TEMP, FUEL ETC..) TURNED OFF. DANGEROUS CONDITION DUE TO NO HEATER DURING 9 DEGREE F WEATHER.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEEDS, UNKNOWN PROBLEM CONSOLE DISPLAY AND DISPLAY CONTROLS SWITCHED ERRATICALLY AND BECAME NONFUNCTIONAL, DISABLING CLIMATE CONTROLS, SWITCHING RADIO STATIONS, AND CONSOLE DISPLAY LIGHTS AND DASH LIGHTS (SPEEDOMETER, COOLANT TEMP, FUEL ETC..) TURNED OFF. DANGEROUS CONDITION DUE TO NO HEATER DURING 9 DEGREE F WEATHER.
Mfg Campaign: 11377734
Recall Date: Dec 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEEDS, UNKNOWN PROBLEM CONSOLE DISPLAY AND DISPLAY CONTROLS SWITCHED ERRATICALLY AND BECAME NONFUNCTIONAL, DISABLING CLIMATE CONTROLS, SWITCHING RADIO STATIONS, AND CONSOLE DISPLAY LIGHTS AND DASH LIGHTS (SPEEDOMETER, COOLANT TEMP, FUEL ETC..) TURNED OFF. DANGEROUS CONDITION DUE TO NO HEATER DURING 9 DEGREE F WEATHER.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEEDS, UNKNOWN PROBLEM CONSOLE DISPLAY AND DISPLAY CONTROLS SWITCHED ERRATICALLY AND BECAME NONFUNCTIONAL, DISABLING CLIMATE CONTROLS, SWITCHING RADIO STATIONS, AND CONSOLE DISPLAY LIGHTS AND DASH LIGHTS (SPEEDOMETER, COOLANT TEMP, FUEL ETC..) TURNED OFF. DANGEROUS CONDITION DUE TO NO HEATER DURING 9 DEGREE F WEATHER.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEEDS, UNKNOWN PROBLEM CONSOLE DISPLAY AND DISPLAY CONTROLS SWITCHED ERRATICALLY AND BECAME NONFUNCTIONAL, DISABLING CLIMATE CONTROLS, SWITCHING RADIO STATIONS, AND CONSOLE DISPLAY LIGHTS AND DASH LIGHTS (SPEEDOMETER, COOLANT TEMP, FUEL ETC..) TURNED OFF. DANGEROUS CONDITION DUE TO NO HEATER DURING 9 DEGREE F WEATHER.
Mfg Campaign: 11377734
Recall Date: Dec 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
Corrective Action:
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
Additional Notes:
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
Mfg Campaign: 11377443
Recall Date: Dec 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
Corrective Action:
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
Additional Notes:
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
Mfg Campaign: 11377443
Recall Date: Dec 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
Corrective Action:
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
Additional Notes:
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
Mfg Campaign: 11377443
Recall Date: Dec 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
JEEP STALLS WHEN OIL IS LOW, BATTERY LIGHT COMES ON, I HAVE TO PULL OVER, RESTART MY CAR, AND IT RATTLES. STALLS WHEN I TURN, AND BATTERY LIGHT COMES ON.
Corrective Action:
JEEP STALLS WHEN OIL IS LOW, BATTERY LIGHT COMES ON, I HAVE TO PULL OVER, RESTART MY CAR, AND IT RATTLES. STALLS WHEN I TURN, AND BATTERY LIGHT COMES ON.
Additional Notes:
JEEP STALLS WHEN OIL IS LOW, BATTERY LIGHT COMES ON, I HAVE TO PULL OVER, RESTART MY CAR, AND IT RATTLES. STALLS WHEN I TURN, AND BATTERY LIGHT COMES ON.
Mfg Campaign: 11377231
Recall Date: Nov 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP STALLS WHEN OIL IS LOW, BATTERY LIGHT COMES ON, I HAVE TO PULL OVER, RESTART MY CAR, AND IT RATTLES. STALLS WHEN I TURN, AND BATTERY LIGHT COMES ON.
Corrective Action:
JEEP STALLS WHEN OIL IS LOW, BATTERY LIGHT COMES ON, I HAVE TO PULL OVER, RESTART MY CAR, AND IT RATTLES. STALLS WHEN I TURN, AND BATTERY LIGHT COMES ON.
Additional Notes:
JEEP STALLS WHEN OIL IS LOW, BATTERY LIGHT COMES ON, I HAVE TO PULL OVER, RESTART MY CAR, AND IT RATTLES. STALLS WHEN I TURN, AND BATTERY LIGHT COMES ON.
Mfg Campaign: 11377231
Recall Date: Nov 30, 2020
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