Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the NHTSA should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
Corrective Action:
While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the NHTSA should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
Additional Notes:
While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the NHTSA should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
Mfg Campaign: 11421249
Recall Date: Jun 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the NHTSA should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
Corrective Action:
While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the NHTSA should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
Additional Notes:
While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the NHTSA should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
Mfg Campaign: 11421249
Recall Date: Jun 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In January of 2021 I was driving my vehicle out of the car wash when it suddenly accelerated on its own across a busy roadway out of the parking lot. The vehicle was going 65 MPH without my foot on the gas. I had to keep my foot on the brake to control its speed and get myself to work that way. I got the car to stop in those parking lot and put the vehicle in Park. The RPMs shot up to 5000, the Stop Start and a couple of other warning lights were on. I shut the vehicle off, restarted it and then it was fine as if nothing ever happened. After work I brought the vehicle to the dealer, they checked the OBD computer and verified that the incident happened. They replaced some sensor and everything was fine until May 20th, 2021. On that day the vehicle started to accelerate on its own again. I immediately pulled into a Walmart parking lot, put the vehicle in Park, took a picture of the dashboard to show the dealer and turned the vehicle off. I did not run the car long enough for the warning lights to come on. I restarted the vehicle and again it was as if nothing happened. I bright the vehicle to my dealership and as of 06/08/2021 it is still there waiting on Chrysler to figure something out. The dealer cannot fix it unless they can get it to happen again because I did not run the car long enough for the OBD computer to register and record the second incident as per Chrysler’s policy.
Corrective Action:
In January of 2021 I was driving my vehicle out of the car wash when it suddenly accelerated on its own across a busy roadway out of the parking lot. The vehicle was going 65 MPH without my foot on the gas. I had to keep my foot on the brake to control its speed and get myself to work that way. I got the car to stop in those parking lot and put the vehicle in Park. The RPMs shot up to 5000, the Stop Start and a couple of other warning lights were on. I shut the vehicle off, restarted it and then it was fine as if nothing ever happened. After work I brought the vehicle to the dealer, they checked the OBD computer and verified that the incident happened. They replaced some sensor and everything was fine until May 20th, 2021. On that day the vehicle started to accelerate on its own again. I immediately pulled into a Walmart parking lot, put the vehicle in Park, took a picture of the dashboard to show the dealer and turned the vehicle off. I did not run the car long enough for the warning lights to come on. I restarted the vehicle and again it was as if nothing happened. I bright the vehicle to my dealership and as of 06/08/2021 it is still there waiting on Chrysler to figure something out. The dealer cannot fix it unless they can get it to happen again because I did not run the car long enough for the OBD computer to register and record the second incident as per Chrysler’s policy.
Additional Notes:
In January of 2021 I was driving my vehicle out of the car wash when it suddenly accelerated on its own across a busy roadway out of the parking lot. The vehicle was going 65 MPH without my foot on the gas. I had to keep my foot on the brake to control its speed and get myself to work that way. I got the car to stop in those parking lot and put the vehicle in Park. The RPMs shot up to 5000, the Stop Start and a couple of other warning lights were on. I shut the vehicle off, restarted it and then it was fine as if nothing ever happened. After work I brought the vehicle to the dealer, they checked the OBD computer and verified that the incident happened. They replaced some sensor and everything was fine until May 20th, 2021. On that day the vehicle started to accelerate on its own again. I immediately pulled into a Walmart parking lot, put the vehicle in Park, took a picture of the dashboard to show the dealer and turned the vehicle off. I did not run the car long enough for the warning lights to come on. I restarted the vehicle and again it was as if nothing happened. I bright the vehicle to my dealership and as of 06/08/2021 it is still there waiting on Chrysler to figure something out. The dealer cannot fix it unless they can get it to happen again because I did not run the car long enough for the OBD computer to register and record the second incident as per Chrysler’s policy.
Mfg Campaign: 11420136
Recall Date: Jun 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2019 Jeep Cherokee. The contact stated after parking the vehicle near her residence, she saw fire coming from the front passenger’s side of the vehicle. The contact stated that there was no warning light illuminated. The contact exited the vehicle with her dog before the fire caused an explosion and consumed the vehicle. The fire department extinguished the fire. A police report was filed. The contact was not injured nor sought medical attention. The vehicle was deemed a total loss by the insurance provider. The contact called and notified the local dealer of the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.
Corrective Action:
The contact owned a 2019 Jeep Cherokee. The contact stated after parking the vehicle near her residence, she saw fire coming from the front passenger’s side of the vehicle. The contact stated that there was no warning light illuminated. The contact exited the vehicle with her dog before the fire caused an explosion and consumed the vehicle. The fire department extinguished the fire. A police report was filed. The contact was not injured nor sought medical attention. The vehicle was deemed a total loss by the insurance provider. The contact called and notified the local dealer of the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.
Additional Notes:
The contact owned a 2019 Jeep Cherokee. The contact stated after parking the vehicle near her residence, she saw fire coming from the front passenger’s side of the vehicle. The contact stated that there was no warning light illuminated. The contact exited the vehicle with her dog before the fire caused an explosion and consumed the vehicle. The fire department extinguished the fire. A police report was filed. The contact was not injured nor sought medical attention. The vehicle was deemed a total loss by the insurance provider. The contact called and notified the local dealer of the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.
Mfg Campaign: 11419617
Recall Date: Jun 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 70 mph, the vehicle lost motive power, shuddered and jerked making it difficult to steer the vehicle. The vehicle swerved into an intersection and into the grass. The contact manually steered the vehicle back into the lane and pulled the vehicle over to the side of the road. The contact inspected the vehicle but could not find a cause for the failure. The contact continued driving to the residence with only manual steering available. There was a power steering warning light illuminated on the vehicle after the failure occurred. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 70 mph, the vehicle lost motive power, shuddered and jerked making it difficult to steer the vehicle. The vehicle swerved into an intersection and into the grass. The contact manually steered the vehicle back into the lane and pulled the vehicle over to the side of the road. The contact inspected the vehicle but could not find a cause for the failure. The contact continued driving to the residence with only manual steering available. There was a power steering warning light illuminated on the vehicle after the failure occurred. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 70 mph, the vehicle lost motive power, shuddered and jerked making it difficult to steer the vehicle. The vehicle swerved into an intersection and into the grass. The contact manually steered the vehicle back into the lane and pulled the vehicle over to the side of the road. The contact inspected the vehicle but could not find a cause for the failure. The contact continued driving to the residence with only manual steering available. There was a power steering warning light illuminated on the vehicle after the failure occurred. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11419399
Recall Date: Jun 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Corrective Action:
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Additional Notes:
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Mfg Campaign: 11418968
Recall Date: May 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Corrective Action:
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Additional Notes:
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Mfg Campaign: 11418968
Recall Date: May 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Corrective Action:
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Additional Notes:
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyone yet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, I'm not sure if jumping is motor or transmission. I was told by dealership ( salesman) that the problem with USB problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Mfg Campaign: 11418968
Recall Date: May 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 35 mph, the electric power steering failed and the steering wheel ceased. The power steering assist warning light was illuminated. The contact drove the vehicle in manual steering mode to his residence. The vehicle was taken to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to NHTSA to file a complaint. The failure mileage was 65,000.
Corrective Action:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 35 mph, the electric power steering failed and the steering wheel ceased. The power steering assist warning light was illuminated. The contact drove the vehicle in manual steering mode to his residence. The vehicle was taken to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to NHTSA to file a complaint. The failure mileage was 65,000.
Additional Notes:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 35 mph, the electric power steering failed and the steering wheel ceased. The power steering assist warning light was illuminated. The contact drove the vehicle in manual steering mode to his residence. The vehicle was taken to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to NHTSA to file a complaint. The failure mileage was 65,000.
Mfg Campaign: 11418291
Recall Date: May 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2019 Jeep Cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
Corrective Action:
My 2019 Jeep Cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
Additional Notes:
My 2019 Jeep Cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
Mfg Campaign: 11417841
Recall Date: May 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2019 Jeep Cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
Corrective Action:
My 2019 Jeep Cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
Additional Notes:
My 2019 Jeep Cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
Mfg Campaign: 11417841
Recall Date: May 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE LIGHT ON DASH "SVC 4WD" TOOK IT TO THE DEALERSHIP STATED POWER TRANSFER UNIT SOLENOID BAD. ORDERED PART AND WHEN RECEIVED PULLED PTU OFF VEHICLE AND REMOVED SOLENOID. SAW THAT PTU HAD INTERNAL DAMAGE AND ORDERED NEW PTU. REPLACED PTU WHEN RECEIVED. THIS IS SAME FAILURE OF THE 2014-2018 CHEROKEES RECALL. MY 2019 WAS NOT INCLUDED.
Corrective Action:
SERVICE LIGHT ON DASH "SVC 4WD" TOOK IT TO THE DEALERSHIP STATED POWER TRANSFER UNIT SOLENOID BAD. ORDERED PART AND WHEN RECEIVED PULLED PTU OFF VEHICLE AND REMOVED SOLENOID. SAW THAT PTU HAD INTERNAL DAMAGE AND ORDERED NEW PTU. REPLACED PTU WHEN RECEIVED. THIS IS SAME FAILURE OF THE 2014-2018 CHEROKEES RECALL. MY 2019 WAS NOT INCLUDED.
Additional Notes:
SERVICE LIGHT ON DASH "SVC 4WD" TOOK IT TO THE DEALERSHIP STATED POWER TRANSFER UNIT SOLENOID BAD. ORDERED PART AND WHEN RECEIVED PULLED PTU OFF VEHICLE AND REMOVED SOLENOID. SAW THAT PTU HAD INTERNAL DAMAGE AND ORDERED NEW PTU. REPLACED PTU WHEN RECEIVED. THIS IS SAME FAILURE OF THE 2014-2018 CHEROKEES RECALL. MY 2019 WAS NOT INCLUDED.
Mfg Campaign: 11414567
Recall Date: Apr 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.
Corrective Action:
VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.
Additional Notes:
VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.
Mfg Campaign: 11414254
Recall Date: Apr 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.
Corrective Action:
VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.
Additional Notes:
VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.
Mfg Campaign: 11414254
Recall Date: Apr 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.
Corrective Action:
VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.
Additional Notes:
VEHICLE HAS STALLED (COMPLETELY SHUT DOWN WITH NO STEERING ABILITY) WHILE DRIVING ON 3 SEPARATE OCCASIONS. NO WARNING LIGHTS OF LOW OIL OR ISSUE WITH VEHICLE. BURNING THROUGH OIL AT 1 QUART FOR EVERY 800 MILES (UNHEARD OF) FOR CASUAL DRIVING IN NORMAL CONDITIONS. CAR WILL REV VERY HIGH AND NOT CHANGE GEARS SMOOTHLY. HESITATION ON STARTING AND HESITATION AND SPUTTERING ON NORMAL ACCELERATION. MANY ISSUES AND HAVE ONLY HAD THE VEHICLE FOR LESS THAN 3 MONTHS.
Mfg Campaign: 11414254
Recall Date: Apr 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE RECEIVED WARNINGS ON MY DASH SINCE THE VEHICLE WAS BRAND NEW. AUTO STOP START CONTINUES TO MALFUNCTION . PARKING BRAKE DEPLOYS ITSELF AND SOME DAYS THE STEEP WON'T TURN ON AND TOUCH SCREEN DOESN'T WORK. SINCE ALL THIS HAPPENS WHILE I AM DRIVING AND NOT AT DEALERSHIP THEY INSIST IT DOESN'T OCCUR AND HAVEN'T REPAIRED EVEN AFTER KEEPING MY VEHICLE IN THEIR SHOP FOR THE FIRST SIX MONTHS I OWNED IT.
Corrective Action:
I HAVE RECEIVED WARNINGS ON MY DASH SINCE THE VEHICLE WAS BRAND NEW. AUTO STOP START CONTINUES TO MALFUNCTION . PARKING BRAKE DEPLOYS ITSELF AND SOME DAYS THE STEEP WON'T TURN ON AND TOUCH SCREEN DOESN'T WORK. SINCE ALL THIS HAPPENS WHILE I AM DRIVING AND NOT AT DEALERSHIP THEY INSIST IT DOESN'T OCCUR AND HAVEN'T REPAIRED EVEN AFTER KEEPING MY VEHICLE IN THEIR SHOP FOR THE FIRST SIX MONTHS I OWNED IT.
Additional Notes:
I HAVE RECEIVED WARNINGS ON MY DASH SINCE THE VEHICLE WAS BRAND NEW. AUTO STOP START CONTINUES TO MALFUNCTION . PARKING BRAKE DEPLOYS ITSELF AND SOME DAYS THE STEEP WON'T TURN ON AND TOUCH SCREEN DOESN'T WORK. SINCE ALL THIS HAPPENS WHILE I AM DRIVING AND NOT AT DEALERSHIP THEY INSIST IT DOESN'T OCCUR AND HAVEN'T REPAIRED EVEN AFTER KEEPING MY VEHICLE IN THEIR SHOP FOR THE FIRST SIX MONTHS I OWNED IT.
Mfg Campaign: 11414140
Recall Date: Apr 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I HAVE RECEIVED WARNINGS ON MY DASH SINCE THE VEHICLE WAS BRAND NEW. AUTO STOP START CONTINUES TO MALFUNCTION . PARKING BRAKE DEPLOYS ITSELF AND SOME DAYS THE STEEP WON'T TURN ON AND TOUCH SCREEN DOESN'T WORK. SINCE ALL THIS HAPPENS WHILE I AM DRIVING AND NOT AT DEALERSHIP THEY INSIST IT DOESN'T OCCUR AND HAVEN'T REPAIRED EVEN AFTER KEEPING MY VEHICLE IN THEIR SHOP FOR THE FIRST SIX MONTHS I OWNED IT.
Corrective Action:
I HAVE RECEIVED WARNINGS ON MY DASH SINCE THE VEHICLE WAS BRAND NEW. AUTO STOP START CONTINUES TO MALFUNCTION . PARKING BRAKE DEPLOYS ITSELF AND SOME DAYS THE STEEP WON'T TURN ON AND TOUCH SCREEN DOESN'T WORK. SINCE ALL THIS HAPPENS WHILE I AM DRIVING AND NOT AT DEALERSHIP THEY INSIST IT DOESN'T OCCUR AND HAVEN'T REPAIRED EVEN AFTER KEEPING MY VEHICLE IN THEIR SHOP FOR THE FIRST SIX MONTHS I OWNED IT.
Additional Notes:
I HAVE RECEIVED WARNINGS ON MY DASH SINCE THE VEHICLE WAS BRAND NEW. AUTO STOP START CONTINUES TO MALFUNCTION . PARKING BRAKE DEPLOYS ITSELF AND SOME DAYS THE STEEP WON'T TURN ON AND TOUCH SCREEN DOESN'T WORK. SINCE ALL THIS HAPPENS WHILE I AM DRIVING AND NOT AT DEALERSHIP THEY INSIST IT DOESN'T OCCUR AND HAVEN'T REPAIRED EVEN AFTER KEEPING MY VEHICLE IN THEIR SHOP FOR THE FIRST SIX MONTHS I OWNED IT.
Mfg Campaign: 11414140
Recall Date: Apr 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I HAVE RECEIVED WARNINGS ON MY DASH SINCE THE VEHICLE WAS BRAND NEW. AUTO STOP START CONTINUES TO MALFUNCTION . PARKING BRAKE DEPLOYS ITSELF AND SOME DAYS THE STEEP WON'T TURN ON AND TOUCH SCREEN DOESN'T WORK. SINCE ALL THIS HAPPENS WHILE I AM DRIVING AND NOT AT DEALERSHIP THEY INSIST IT DOESN'T OCCUR AND HAVEN'T REPAIRED EVEN AFTER KEEPING MY VEHICLE IN THEIR SHOP FOR THE FIRST SIX MONTHS I OWNED IT.
Corrective Action:
I HAVE RECEIVED WARNINGS ON MY DASH SINCE THE VEHICLE WAS BRAND NEW. AUTO STOP START CONTINUES TO MALFUNCTION . PARKING BRAKE DEPLOYS ITSELF AND SOME DAYS THE STEEP WON'T TURN ON AND TOUCH SCREEN DOESN'T WORK. SINCE ALL THIS HAPPENS WHILE I AM DRIVING AND NOT AT DEALERSHIP THEY INSIST IT DOESN'T OCCUR AND HAVEN'T REPAIRED EVEN AFTER KEEPING MY VEHICLE IN THEIR SHOP FOR THE FIRST SIX MONTHS I OWNED IT.
Additional Notes:
I HAVE RECEIVED WARNINGS ON MY DASH SINCE THE VEHICLE WAS BRAND NEW. AUTO STOP START CONTINUES TO MALFUNCTION . PARKING BRAKE DEPLOYS ITSELF AND SOME DAYS THE STEEP WON'T TURN ON AND TOUCH SCREEN DOESN'T WORK. SINCE ALL THIS HAPPENS WHILE I AM DRIVING AND NOT AT DEALERSHIP THEY INSIST IT DOESN'T OCCUR AND HAVEN'T REPAIRED EVEN AFTER KEEPING MY VEHICLE IN THEIR SHOP FOR THE FIRST SIX MONTHS I OWNED IT.
Mfg Campaign: 11414140
Recall Date: Apr 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING MY JEEP SUDDENLY SHUT OFF. THIS HAPPENED TWICE, SO I TOOK IT TO LIBERTY JEEP IN LIBERTYVILLE. I WAS TOLD THAT THEY WOULD NEED TO DO A PCM REPROGRAM AND THAT IT WILL NOW BURN 1 QUART OF OIL PER EVERY 1000 MILES AND THAT I WOULD NEED TO KEEP AN EYE ON IT TO CONTINUE TO TOP OF THE OIL SO THE JEEP DOESN'T SHUT DOWN. THIS IS NOT ACCEPTABLE FOR A DEALERSHIP TO SAY. I AM FEARFUL OF DRIVING LONG DISTANCE ON HIGHWAYS WITH THIS NOW AND WOULD LIKE TO GET OUT OF THIS LEASE. I HAVE ATTEMPTED TO DISCUSS WITH THE DEALERSHIP AND I HAVEN'T HAD ANY LUCK. OWNER OR MANAGERS DO NOT RETURN ANY EMAILS OR PHONE CALL. THIS IS VERY DISTURBING.
Corrective Action:
WHILE DRIVING MY JEEP SUDDENLY SHUT OFF. THIS HAPPENED TWICE, SO I TOOK IT TO LIBERTY JEEP IN LIBERTYVILLE. I WAS TOLD THAT THEY WOULD NEED TO DO A PCM REPROGRAM AND THAT IT WILL NOW BURN 1 QUART OF OIL PER EVERY 1000 MILES AND THAT I WOULD NEED TO KEEP AN EYE ON IT TO CONTINUE TO TOP OF THE OIL SO THE JEEP DOESN'T SHUT DOWN. THIS IS NOT ACCEPTABLE FOR A DEALERSHIP TO SAY. I AM FEARFUL OF DRIVING LONG DISTANCE ON HIGHWAYS WITH THIS NOW AND WOULD LIKE TO GET OUT OF THIS LEASE. I HAVE ATTEMPTED TO DISCUSS WITH THE DEALERSHIP AND I HAVEN'T HAD ANY LUCK. OWNER OR MANAGERS DO NOT RETURN ANY EMAILS OR PHONE CALL. THIS IS VERY DISTURBING.
Additional Notes:
WHILE DRIVING MY JEEP SUDDENLY SHUT OFF. THIS HAPPENED TWICE, SO I TOOK IT TO LIBERTY JEEP IN LIBERTYVILLE. I WAS TOLD THAT THEY WOULD NEED TO DO A PCM REPROGRAM AND THAT IT WILL NOW BURN 1 QUART OF OIL PER EVERY 1000 MILES AND THAT I WOULD NEED TO KEEP AN EYE ON IT TO CONTINUE TO TOP OF THE OIL SO THE JEEP DOESN'T SHUT DOWN. THIS IS NOT ACCEPTABLE FOR A DEALERSHIP TO SAY. I AM FEARFUL OF DRIVING LONG DISTANCE ON HIGHWAYS WITH THIS NOW AND WOULD LIKE TO GET OUT OF THIS LEASE. I HAVE ATTEMPTED TO DISCUSS WITH THE DEALERSHIP AND I HAVEN'T HAD ANY LUCK. OWNER OR MANAGERS DO NOT RETURN ANY EMAILS OR PHONE CALL. THIS IS VERY DISTURBING.
Mfg Campaign: 11413901
Recall Date: Apr 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING MY JEEP SUDDENLY SHUT OFF. THIS HAPPENED TWICE, SO I TOOK IT TO LIBERTY JEEP IN LIBERTYVILLE. I WAS TOLD THAT THEY WOULD NEED TO DO A PCM REPROGRAM AND THAT IT WILL NOW BURN 1 QUART OF OIL PER EVERY 1000 MILES AND THAT I WOULD NEED TO KEEP AN EYE ON IT TO CONTINUE TO TOP OF THE OIL SO THE JEEP DOESN'T SHUT DOWN. THIS IS NOT ACCEPTABLE FOR A DEALERSHIP TO SAY. I AM FEARFUL OF DRIVING LONG DISTANCE ON HIGHWAYS WITH THIS NOW AND WOULD LIKE TO GET OUT OF THIS LEASE. I HAVE ATTEMPTED TO DISCUSS WITH THE DEALERSHIP AND I HAVEN'T HAD ANY LUCK. OWNER OR MANAGERS DO NOT RETURN ANY EMAILS OR PHONE CALL. THIS IS VERY DISTURBING.
Corrective Action:
WHILE DRIVING MY JEEP SUDDENLY SHUT OFF. THIS HAPPENED TWICE, SO I TOOK IT TO LIBERTY JEEP IN LIBERTYVILLE. I WAS TOLD THAT THEY WOULD NEED TO DO A PCM REPROGRAM AND THAT IT WILL NOW BURN 1 QUART OF OIL PER EVERY 1000 MILES AND THAT I WOULD NEED TO KEEP AN EYE ON IT TO CONTINUE TO TOP OF THE OIL SO THE JEEP DOESN'T SHUT DOWN. THIS IS NOT ACCEPTABLE FOR A DEALERSHIP TO SAY. I AM FEARFUL OF DRIVING LONG DISTANCE ON HIGHWAYS WITH THIS NOW AND WOULD LIKE TO GET OUT OF THIS LEASE. I HAVE ATTEMPTED TO DISCUSS WITH THE DEALERSHIP AND I HAVEN'T HAD ANY LUCK. OWNER OR MANAGERS DO NOT RETURN ANY EMAILS OR PHONE CALL. THIS IS VERY DISTURBING.
Additional Notes:
WHILE DRIVING MY JEEP SUDDENLY SHUT OFF. THIS HAPPENED TWICE, SO I TOOK IT TO LIBERTY JEEP IN LIBERTYVILLE. I WAS TOLD THAT THEY WOULD NEED TO DO A PCM REPROGRAM AND THAT IT WILL NOW BURN 1 QUART OF OIL PER EVERY 1000 MILES AND THAT I WOULD NEED TO KEEP AN EYE ON IT TO CONTINUE TO TOP OF THE OIL SO THE JEEP DOESN'T SHUT DOWN. THIS IS NOT ACCEPTABLE FOR A DEALERSHIP TO SAY. I AM FEARFUL OF DRIVING LONG DISTANCE ON HIGHWAYS WITH THIS NOW AND WOULD LIKE TO GET OUT OF THIS LEASE. I HAVE ATTEMPTED TO DISCUSS WITH THE DEALERSHIP AND I HAVEN'T HAD ANY LUCK. OWNER OR MANAGERS DO NOT RETURN ANY EMAILS OR PHONE CALL. THIS IS VERY DISTURBING.
Mfg Campaign: 11413901
Recall Date: Apr 26, 2021
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