Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving, car reved itsself up and when in neutral, sensor said 4wd Neutral Warning Vehicle May move even in park…..4wd System unavailable service required…Had a diagnostic done of the sensor light that came on. Diagnostic said codes u0403 for T-Case, C14A7 PTU motor. After much reading and research this same part was recalled in the years 2014-2017 Jeep Trailhawks. The PTU loss power and had me and my family on the side of the hwy! It made some jerking and clicking noise when attempting to switch the gears to drive. There is also an electrical issue where the heat will not stay on selected option. The radio flickers and will not stay on a station. The radio also was powered off and was still playing.
Corrective Action:
While driving, car reved itsself up and when in neutral, sensor said 4wd Neutral Warning Vehicle May move even in park…..4wd System unavailable service required…Had a diagnostic done of the sensor light that came on. Diagnostic said codes u0403 for T-Case, C14A7 PTU motor. After much reading and research this same part was recalled in the years 2014-2017 Jeep Trailhawks. The PTU loss power and had me and my family on the side of the hwy! It made some jerking and clicking noise when attempting to switch the gears to drive. There is also an electrical issue where the heat will not stay on selected option. The radio flickers and will not stay on a station. The radio also was powered off and was still playing.
Additional Notes:
While driving, car reved itsself up and when in neutral, sensor said 4wd Neutral Warning Vehicle May move even in park…..4wd System unavailable service required…Had a diagnostic done of the sensor light that came on. Diagnostic said codes u0403 for T-Case, C14A7 PTU motor. After much reading and research this same part was recalled in the years 2014-2017 Jeep Trailhawks. The PTU loss power and had me and my family on the side of the hwy! It made some jerking and clicking noise when attempting to switch the gears to drive. There is also an electrical issue where the heat will not stay on selected option. The radio flickers and will not stay on a station. The radio also was powered off and was still playing.
Mfg Campaign: 11566177
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the vehicle, the rpm’s suddenly shot up and the vehicle lost power, I was able to safely pull over to the side of road where I tried to place the vehicle in park. There was a lot of revving and grinding and the vehicle would not go into park and was going to roll away if I had not placed the parking brake. The car had to be towed to a dealer where they discovered the Power Transfer Unit had failed and the loss of motive power I was experiencing was the PTU failing.
Corrective Action:
While driving the vehicle, the rpm’s suddenly shot up and the vehicle lost power, I was able to safely pull over to the side of road where I tried to place the vehicle in park. There was a lot of revving and grinding and the vehicle would not go into park and was going to roll away if I had not placed the parking brake. The car had to be towed to a dealer where they discovered the Power Transfer Unit had failed and the loss of motive power I was experiencing was the PTU failing.
Additional Notes:
While driving the vehicle, the rpm’s suddenly shot up and the vehicle lost power, I was able to safely pull over to the side of road where I tried to place the vehicle in park. There was a lot of revving and grinding and the vehicle would not go into park and was going to roll away if I had not placed the parking brake. The car had to be towed to a dealer where they discovered the Power Transfer Unit had failed and the loss of motive power I was experiencing was the PTU failing.
Mfg Campaign: 11566398
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving approximately 20mph in an extremely busy intersection my car jolted and stopped almost causing us to get hit from oncoming traffic coming from multiple directions. The start / stop system failed and the error message was “service start / stop system”. I had my daughter in the car when this very scary experience happened. After researching it seems like thousands of people have had the same issues all resulting in the “auxiliary battery “ needing to be changed . This has been reported as a faulty part on newer models. This battery controls the main functions of the car , including the start / stop system .
Corrective Action:
While driving approximately 20mph in an extremely busy intersection my car jolted and stopped almost causing us to get hit from oncoming traffic coming from multiple directions. The start / stop system failed and the error message was “service start / stop system”. I had my daughter in the car when this very scary experience happened. After researching it seems like thousands of people have had the same issues all resulting in the “auxiliary battery “ needing to be changed . This has been reported as a faulty part on newer models. This battery controls the main functions of the car , including the start / stop system .
Additional Notes:
While driving approximately 20mph in an extremely busy intersection my car jolted and stopped almost causing us to get hit from oncoming traffic coming from multiple directions. The start / stop system failed and the error message was “service start / stop system”. I had my daughter in the car when this very scary experience happened. After researching it seems like thousands of people have had the same issues all resulting in the “auxiliary battery “ needing to be changed . This has been reported as a faulty part on newer models. This battery controls the main functions of the car , including the start / stop system .
Mfg Campaign: 11564404
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine oil leaks. VVT solenoid seal in the rear valve cover is leaking oil. That seal is integrated with the valve cover. Replace valve cover at 66,000 miles. I am excellent about my Jeep/vehicle maintenance. Warranty ended at 65,000 miles.
Corrective Action:
Engine oil leaks. VVT solenoid seal in the rear valve cover is leaking oil. That seal is integrated with the valve cover. Replace valve cover at 66,000 miles. I am excellent about my Jeep/vehicle maintenance. Warranty ended at 65,000 miles.
Additional Notes:
Engine oil leaks. VVT solenoid seal in the rear valve cover is leaking oil. That seal is integrated with the valve cover. Replace valve cover at 66,000 miles. I am excellent about my Jeep/vehicle maintenance. Warranty ended at 65,000 miles.
Mfg Campaign: 11564038
Recall Date: Jan 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Engine oil leaks. VVT solenoid seal in the rear valve cover is leaking oil. That seal is integrated with the valve cover. Replace valve cover at 66,000 miles. I am excellent about my Jeep/vehicle maintenance. Warranty ended at 65,000 miles.
Corrective Action:
Engine oil leaks. VVT solenoid seal in the rear valve cover is leaking oil. That seal is integrated with the valve cover. Replace valve cover at 66,000 miles. I am excellent about my Jeep/vehicle maintenance. Warranty ended at 65,000 miles.
Additional Notes:
Engine oil leaks. VVT solenoid seal in the rear valve cover is leaking oil. That seal is integrated with the valve cover. Replace valve cover at 66,000 miles. I am excellent about my Jeep/vehicle maintenance. Warranty ended at 65,000 miles.
Mfg Campaign: 11564038
Recall Date: Jan 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the vehicle, it started to make a muffled whining sound then as you slowed down you would feel a thud then the whine would stop. This would repeat itself. This happened [XXX]. I brought it to my mechanic- First Class Alignment and Repair in Port Jervis, NY 12771. They informed me the vehicle should not be driven due to the vehicle could fail to operate while driving. They discovered a cracked Rear Differential. They had no explanation for this- they have never seen this before. I would say it is a manufacturers defect. I have pictures of the defect. I was unable to upload the pictures for some reason. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving the vehicle, it started to make a muffled whining sound then as you slowed down you would feel a thud then the whine would stop. This would repeat itself. This happened [XXX]. I brought it to my mechanic- First Class Alignment and Repair in Port Jervis, NY 12771. They informed me the vehicle should not be driven due to the vehicle could fail to operate while driving. They discovered a cracked Rear Differential. They had no explanation for this- they have never seen this before. I would say it is a manufacturers defect. I have pictures of the defect. I was unable to upload the pictures for some reason. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving the vehicle, it started to make a muffled whining sound then as you slowed down you would feel a thud then the whine would stop. This would repeat itself. This happened [XXX]. I brought it to my mechanic- First Class Alignment and Repair in Port Jervis, NY 12771. They informed me the vehicle should not be driven due to the vehicle could fail to operate while driving. They discovered a cracked Rear Differential. They had no explanation for this- they have never seen this before. I would say it is a manufacturers defect. I have pictures of the defect. I was unable to upload the pictures for some reason. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11563575
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at night when it catches your eye. It is a major distraction while driving.
Corrective Action:
The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at night when it catches your eye. It is a major distraction while driving.
Additional Notes:
The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at night when it catches your eye. It is a major distraction while driving.
Mfg Campaign: 11562708
Recall Date: Dec 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at night when it catches your eye. It is a major distraction while driving.
Corrective Action:
The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at night when it catches your eye. It is a major distraction while driving.
Additional Notes:
The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at night when it catches your eye. It is a major distraction while driving.
Mfg Campaign: 11562708
Recall Date: Dec 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.
Corrective Action:
Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.
Additional Notes:
Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.
Mfg Campaign: 11562622
Recall Date: Dec 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.
Corrective Action:
Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.
Additional Notes:
Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.
Mfg Campaign: 11562622
Recall Date: Dec 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.
Corrective Action:
My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.
Additional Notes:
My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.
Mfg Campaign: 11562077
Recall Date: Dec 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.
Corrective Action:
My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.
Additional Notes:
My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.
Mfg Campaign: 11562077
Recall Date: Dec 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.
Corrective Action:
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.
Additional Notes:
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.
Mfg Campaign: 11561678
Recall Date: Dec 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.
Corrective Action:
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.
Additional Notes:
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.
Mfg Campaign: 11561678
Recall Date: Dec 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.
Corrective Action:
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.
Additional Notes:
I have a 2019 jeep cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily It didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other jeep cherokee with the same issues and have recalls. Why risk my life or anyone else. All jeep cherokees of any year or engine size should be taken seriously.
Mfg Campaign: 11561678
Recall Date: Dec 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
During highway speeds upon strong acceleration up an incline, the car’s transmission suddenly shifted into neutral with no warning, the car still in drive and no lights on dash. There was a loss of power and I had to quickly merge over in traffic to safely come to a stop. After coming to a stop, the car resumed driving normally with another incident down the road at cruising speed. This has happed about 6 times, another accelerating from a stop. So far the diagnosis is unknown, with the car scheduled for service in the next week. This is a well documented and persistent problem with these vehicles equipped with this transmission.
Corrective Action:
During highway speeds upon strong acceleration up an incline, the car’s transmission suddenly shifted into neutral with no warning, the car still in drive and no lights on dash. There was a loss of power and I had to quickly merge over in traffic to safely come to a stop. After coming to a stop, the car resumed driving normally with another incident down the road at cruising speed. This has happed about 6 times, another accelerating from a stop. So far the diagnosis is unknown, with the car scheduled for service in the next week. This is a well documented and persistent problem with these vehicles equipped with this transmission.
Additional Notes:
During highway speeds upon strong acceleration up an incline, the car’s transmission suddenly shifted into neutral with no warning, the car still in drive and no lights on dash. There was a loss of power and I had to quickly merge over in traffic to safely come to a stop. After coming to a stop, the car resumed driving normally with another incident down the road at cruising speed. This has happed about 6 times, another accelerating from a stop. So far the diagnosis is unknown, with the car scheduled for service in the next week. This is a well documented and persistent problem with these vehicles equipped with this transmission.
Mfg Campaign: 11561488
Recall Date: Dec 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.
Corrective Action:
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.
Additional Notes:
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.
Mfg Campaign: 11560595
Recall Date: Dec 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.
Corrective Action:
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.
Additional Notes:
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.
Mfg Campaign: 11560595
Recall Date: Dec 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.
Corrective Action:
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.
Additional Notes:
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.
Mfg Campaign: 11560595
Recall Date: Dec 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Rear differential failing
Corrective Action:
Rear differential failing
Additional Notes:
Rear differential failing
Mfg Campaign: 11560459
Recall Date: Dec 16, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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