Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U78
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U39
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Consumer Complaints
882 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I'VE HAVE MY 2018 JEEP CHEROKEE SINCE NOVEMBER 1,2017 AND IN EARLY 2019 A 'SERVICE SHIFTER' MESSAGE SHOWED UP ON THE DASHBOARD. I TURNED THE ENGINE OFF AND WAITED 30 SECONDS AND TURNED IT BACK ON AND IT SHOWED UP AGAIN SO I TOOK IT TO THE DEALERSHIP CLOSED TO MY HOUSE THEY FIXED IT. AFTER I GOT IT FIXED THE SAME MESSAGE HAS SHOWED UP 6-8 MORE TIMES AND I REPEATED THE SAME PROCESS WHERE I TURN THE ENGINE OFF AND ON AGAIN AND THE MESSAGE GOES AWAY BUT THEN A FEW WEEKS LATER IT SHOWS UP AGAIN. ALSO IT WILL SHOW UP SOMETIMES WHEN I'M DRIVING ON THE HIGHWAY OR EVEN JUST DRIVING DOWN THE STREET. *TR
Corrective Action:
I'VE HAVE MY 2018 JEEP CHEROKEE SINCE NOVEMBER 1,2017 AND IN EARLY 2019 A 'SERVICE SHIFTER' MESSAGE SHOWED UP ON THE DASHBOARD. I TURNED THE ENGINE OFF AND WAITED 30 SECONDS AND TURNED IT BACK ON AND IT SHOWED UP AGAIN SO I TOOK IT TO THE DEALERSHIP CLOSED TO MY HOUSE THEY FIXED IT. AFTER I GOT IT FIXED THE SAME MESSAGE HAS SHOWED UP 6-8 MORE TIMES AND I REPEATED THE SAME PROCESS WHERE I TURN THE ENGINE OFF AND ON AGAIN AND THE MESSAGE GOES AWAY BUT THEN A FEW WEEKS LATER IT SHOWS UP AGAIN. ALSO IT WILL SHOW UP SOMETIMES WHEN I'M DRIVING ON THE HIGHWAY OR EVEN JUST DRIVING DOWN THE STREET. *TR
Additional Notes:
I'VE HAVE MY 2018 JEEP CHEROKEE SINCE NOVEMBER 1,2017 AND IN EARLY 2019 A 'SERVICE SHIFTER' MESSAGE SHOWED UP ON THE DASHBOARD. I TURNED THE ENGINE OFF AND WAITED 30 SECONDS AND TURNED IT BACK ON AND IT SHOWED UP AGAIN SO I TOOK IT TO THE DEALERSHIP CLOSED TO MY HOUSE THEY FIXED IT. AFTER I GOT IT FIXED THE SAME MESSAGE HAS SHOWED UP 6-8 MORE TIMES AND I REPEATED THE SAME PROCESS WHERE I TURN THE ENGINE OFF AND ON AGAIN AND THE MESSAGE GOES AWAY BUT THEN A FEW WEEKS LATER IT SHOWS UP AGAIN. ALSO IT WILL SHOW UP SOMETIMES WHEN I'M DRIVING ON THE HIGHWAY OR EVEN JUST DRIVING DOWN THE STREET. *TR
Mfg Campaign: 11331028
Recall Date: Jun 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CHECK ENGINE LIGHT CAME ON AT 18001 - VEHICLE WAS IN PARK AND JUST STARTED SO I CAN DRIVE IT - HAD BEEN SITTING FOR OVER A DAY SO ENGINE WAS COLD. DISPLAY IN CENTER OF PANEL READ "SERVICE SHIFTER". THE NEXT DAY THE MESSAGE AND CHECK ENGINE LIGHT WERE GONE. TOOK TO DEALERSHIP SINCE STILL UNDER WARRANTY AND THEY SAID IT NEEDS A NEW WIRING HARNESS AND NEW SHIFTER. BEEN ADVISED BY DEALERSHIP AND INTERNET RESEARCH THAT THIS IS A COMMON PROBLEM AND WANTED TO ADD MY JEEP TO THE LIST TO ASSIST IN GETTING THIS ITEM RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
Corrective Action:
CHECK ENGINE LIGHT CAME ON AT 18001 - VEHICLE WAS IN PARK AND JUST STARTED SO I CAN DRIVE IT - HAD BEEN SITTING FOR OVER A DAY SO ENGINE WAS COLD. DISPLAY IN CENTER OF PANEL READ "SERVICE SHIFTER". THE NEXT DAY THE MESSAGE AND CHECK ENGINE LIGHT WERE GONE. TOOK TO DEALERSHIP SINCE STILL UNDER WARRANTY AND THEY SAID IT NEEDS A NEW WIRING HARNESS AND NEW SHIFTER. BEEN ADVISED BY DEALERSHIP AND INTERNET RESEARCH THAT THIS IS A COMMON PROBLEM AND WANTED TO ADD MY JEEP TO THE LIST TO ASSIST IN GETTING THIS ITEM RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
Additional Notes:
CHECK ENGINE LIGHT CAME ON AT 18001 - VEHICLE WAS IN PARK AND JUST STARTED SO I CAN DRIVE IT - HAD BEEN SITTING FOR OVER A DAY SO ENGINE WAS COLD. DISPLAY IN CENTER OF PANEL READ "SERVICE SHIFTER". THE NEXT DAY THE MESSAGE AND CHECK ENGINE LIGHT WERE GONE. TOOK TO DEALERSHIP SINCE STILL UNDER WARRANTY AND THEY SAID IT NEEDS A NEW WIRING HARNESS AND NEW SHIFTER. BEEN ADVISED BY DEALERSHIP AND INTERNET RESEARCH THAT THIS IS A COMMON PROBLEM AND WANTED TO ADD MY JEEP TO THE LIST TO ASSIST IN GETTING THIS ITEM RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
Mfg Campaign: 11330503
Recall Date: Jun 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE BATTERY POWER SENSOR WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V524000 (ELECTRICAL SYSTEM). THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE BATTERY POWER SENSOR WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V524000 (ELECTRICAL SYSTEM). THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE BATTERY POWER SENSOR WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V524000 (ELECTRICAL SYSTEM). THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11330353
Recall Date: Jun 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER LIGHT COMES ON AND REMAINS ON WITH ALL SHIFTER LIGHTS ON AT THE SAME TIME. MENU FOR CAR IS NO ACCESSIBLE DASH PANEL IS LOCKED. PERIODICALLY AND RANDOMLY COMES ON AND GOES OFF WHEN DRIVING OR STATIONARY. CALLED DEALER AND THEY HAVEN'T HEARD OF IT. *TR
Corrective Action:
SERVICE SHIFTER LIGHT COMES ON AND REMAINS ON WITH ALL SHIFTER LIGHTS ON AT THE SAME TIME. MENU FOR CAR IS NO ACCESSIBLE DASH PANEL IS LOCKED. PERIODICALLY AND RANDOMLY COMES ON AND GOES OFF WHEN DRIVING OR STATIONARY. CALLED DEALER AND THEY HAVEN'T HEARD OF IT. *TR
Additional Notes:
SERVICE SHIFTER LIGHT COMES ON AND REMAINS ON WITH ALL SHIFTER LIGHTS ON AT THE SAME TIME. MENU FOR CAR IS NO ACCESSIBLE DASH PANEL IS LOCKED. PERIODICALLY AND RANDOMLY COMES ON AND GOES OFF WHEN DRIVING OR STATIONARY. CALLED DEALER AND THEY HAVEN'T HEARD OF IT. *TR
Mfg Campaign: 11330096
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR
Corrective Action:
MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR
Additional Notes:
MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR
Mfg Campaign: 11329794
Recall Date: Jun 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR
Corrective Action:
MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR
Additional Notes:
MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR
Mfg Campaign: 11329794
Recall Date: Jun 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR
Corrective Action:
MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR
Additional Notes:
MY CAR LOST ALL POWER WHILE IN MOTION IN THE MIDDLE OF A CITY STREET INTERSECTION WITH A SHIFTER ERROR CODE. WOULD NOW ACCELERATE, AND THE STEERING WHEEL LOCKED. TURNED OFF AND BACK ON AND DID IT INSTANTLY AGAIN. CALLED THE DEALERSHIP AND WAS TOLD IT NEEDED AN OIL CHANGE. I JUST PURCHASED THIS VEHICLE 2 MONTHS AGO. *TR
Mfg Campaign: 11329794
Recall Date: Jun 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR
Corrective Action:
AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR
Additional Notes:
AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR
Mfg Campaign: 11329596
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR
Corrective Action:
AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR
Additional Notes:
AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR
Mfg Campaign: 11329596
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR
Corrective Action:
AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR
Additional Notes:
AS DRIVING VEHICLE SHUTS DOWN LOOSE ALL CONTROL. MESSAGE POPS UP THAT SAYS. APPLY BRAKE AND PUT IN PARK OR NEUTRAL. ENGINE SHUTS DOWN. IN MOTION ON HIGHWAY. VERY DANGEROUS. *TR
Mfg Campaign: 11329596
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AN AUDIBLE CHIME WAS HEARD PRIOR TO THE FAILURE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND RESTARTED THE VEHICLE. ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042), WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE CONTACT STATED THAT THE VEHICLE RECEIVED FOUR OIL CHANGES WITHIN 24 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AN AUDIBLE CHIME WAS HEARD PRIOR TO THE FAILURE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND RESTARTED THE VEHICLE. ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042), WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE CONTACT STATED THAT THE VEHICLE RECEIVED FOUR OIL CHANGES WITHIN 24 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AN AUDIBLE CHIME WAS HEARD PRIOR TO THE FAILURE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND RESTARTED THE VEHICLE. ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042), WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE CONTACT STATED THAT THE VEHICLE RECEIVED FOUR OIL CHANGES WITHIN 24 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Mfg Campaign: 11329127
Recall Date: Jun 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER WARNING LIGHT. *TR
Corrective Action:
SERVICE SHIFTER WARNING LIGHT. *TR
Additional Notes:
SERVICE SHIFTER WARNING LIGHT. *TR
Mfg Campaign: 11329007
Recall Date: Jun 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR
Corrective Action:
THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR
Additional Notes:
THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR
Mfg Campaign: 11328716
Recall Date: Jun 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR
Corrective Action:
THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR
Additional Notes:
THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR
Mfg Campaign: 11328716
Recall Date: Jun 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR
Corrective Action:
THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR
Additional Notes:
THE MESSAGE SERVICE SHIFTER APPEARS, AND ALL OF THE GEARS ON THE GEAR SHIFT LIGHT UP. THERE IS NO SPECIFIC REASON THIS HAPPENS. IT HAS HAPPENED MULTIPLE TIMES, SOMETIMES WHILE IN MOTION AND BRAKING, SOMETIMES WHILE THE CAR IS PARKED. IT STARTED WHEN MY CAR WAS NO LONGER UNDER THE 32,000 MILE WARRANTY AT THE DEALERSHIP. THIS SEEMS TO BE A POPULAR ISSUE AFTER I RESEARCHED IT. *TR
Mfg Campaign: 11328716
Recall Date: Jun 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER LIGHT IS ON AT 39K MILES. IT WAS ON WHILE STATIONARY, IN PARK, AND WHILE IN MOTION, IN DRIVE.
Corrective Action:
SERVICE SHIFTER LIGHT IS ON AT 39K MILES. IT WAS ON WHILE STATIONARY, IN PARK, AND WHILE IN MOTION, IN DRIVE.
Additional Notes:
SERVICE SHIFTER LIGHT IS ON AT 39K MILES. IT WAS ON WHILE STATIONARY, IN PARK, AND WHILE IN MOTION, IN DRIVE.
Mfg Campaign: 11327638
Recall Date: Jun 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE 'SERVICE SHIFTER' COMES ON AND ALL OF THE GEARS LIGHT UP. THE CAR HAS A SMELL OF ANTIFREEZE BUT NO INDICATION OF THE CAR RUNNING HOT. THE WARNING GOES AWAY AFTER RESTARTING THE CAR. THIS HAPPENS WHILE THE CAR IS IN MOTION
Corrective Action:
THE 'SERVICE SHIFTER' COMES ON AND ALL OF THE GEARS LIGHT UP. THE CAR HAS A SMELL OF ANTIFREEZE BUT NO INDICATION OF THE CAR RUNNING HOT. THE WARNING GOES AWAY AFTER RESTARTING THE CAR. THIS HAPPENS WHILE THE CAR IS IN MOTION
Additional Notes:
THE 'SERVICE SHIFTER' COMES ON AND ALL OF THE GEARS LIGHT UP. THE CAR HAS A SMELL OF ANTIFREEZE BUT NO INDICATION OF THE CAR RUNNING HOT. THE WARNING GOES AWAY AFTER RESTARTING THE CAR. THIS HAPPENS WHILE THE CAR IS IN MOTION
Mfg Campaign: 11327673
Recall Date: Jun 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY SERVICE SHIFT LIGHTS UP ON DASH AND ALL THE LIGHTS FOR P,R,N,D ALL LIGHT UP. THIS NEEDS A RECALL I HAVE READ HUNDREDS OF ISSUES WITH THIS AND SOME ARE GETTING ATTORNEYS. THIS NEEDS TO BE RECALLED MY JEEP ONLY HAS 48000 MILES. AND IF I'M SERIOUSLY INJURED I'LL BE SUING ALSO. YOU CAN'T LET THIS CONTINUE THESE DEALERSHIPS NEEDS TO HANDLE THIS AS A RECALL!
Corrective Action:
MY SERVICE SHIFT LIGHTS UP ON DASH AND ALL THE LIGHTS FOR P,R,N,D ALL LIGHT UP. THIS NEEDS A RECALL I HAVE READ HUNDREDS OF ISSUES WITH THIS AND SOME ARE GETTING ATTORNEYS. THIS NEEDS TO BE RECALLED MY JEEP ONLY HAS 48000 MILES. AND IF I'M SERIOUSLY INJURED I'LL BE SUING ALSO. YOU CAN'T LET THIS CONTINUE THESE DEALERSHIPS NEEDS TO HANDLE THIS AS A RECALL!
Additional Notes:
MY SERVICE SHIFT LIGHTS UP ON DASH AND ALL THE LIGHTS FOR P,R,N,D ALL LIGHT UP. THIS NEEDS A RECALL I HAVE READ HUNDREDS OF ISSUES WITH THIS AND SOME ARE GETTING ATTORNEYS. THIS NEEDS TO BE RECALLED MY JEEP ONLY HAS 48000 MILES. AND IF I'M SERIOUSLY INJURED I'LL BE SUING ALSO. YOU CAN'T LET THIS CONTINUE THESE DEALERSHIPS NEEDS TO HANDLE THIS AS A RECALL!
Mfg Campaign: 11326715
Recall Date: May 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FOR WORK. BLAMED IT ON MY OIL WHICH I WAS NEVER NOTIFIED BY MY VEHICLE IT WAS EVEN LOW. ENGINE HAS NOT BEEN ACTING RIGHT SINCE. 5/21/2020 I WENT ON A TRIP BUT ONLY MADE IT TO WACO. VEHICLE SHUT OFF GOING 70 MPH ON THE FREEWAY AND I ALMOST GOT HIT BY SEVERAL DIFFERENT VEHICLES BECAUSE OF IT. 5/26/2020 DEALERSHIP CALLED ME TO LET ME KNOW I WAS GETTING A NEW ENGINE SINCE MINE WAS COMPROMISED BY THE OIL IT WAS CONSUMING. NOW I AM BEING TOLD THAT I HAVE TO DRIVE IT AND TEST IT BEFORE THEY WILL REPLACE IT. HAVE DONE AN INTENSIVE AMOUNT OF RESEARCH AND THIS IS A HUGE LIABILITY TO PUT MY LIFE IN DANGER FOR A TEST THEY NEED FOR THE COMPANY. CALLED THE LOCATION I PURCHASED IT AT AND SURPRISE THEY WILL NOT TAKE CARE OF IT. NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT AND THEY HAVE NEVER DONE ANYTHING TO MAKE IT RIGHT.*DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FOR WORK. BLAMED IT ON MY OIL WHICH I WAS NEVER NOTIFIED BY MY VEHICLE IT WAS EVEN LOW. ENGINE HAS NOT BEEN ACTING RIGHT SINCE. 5/21/2020 I WENT ON A TRIP BUT ONLY MADE IT TO WACO. VEHICLE SHUT OFF GOING 70 MPH ON THE FREEWAY AND I ALMOST GOT HIT BY SEVERAL DIFFERENT VEHICLES BECAUSE OF IT. 5/26/2020 DEALERSHIP CALLED ME TO LET ME KNOW I WAS GETTING A NEW ENGINE SINCE MINE WAS COMPROMISED BY THE OIL IT WAS CONSUMING. NOW I AM BEING TOLD THAT I HAVE TO DRIVE IT AND TEST IT BEFORE THEY WILL REPLACE IT. HAVE DONE AN INTENSIVE AMOUNT OF RESEARCH AND THIS IS A HUGE LIABILITY TO PUT MY LIFE IN DANGER FOR A TEST THEY NEED FOR THE COMPANY. CALLED THE LOCATION I PURCHASED IT AT AND SURPRISE THEY WILL NOT TAKE CARE OF IT. NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT AND THEY HAVE NEVER DONE ANYTHING TO MAKE IT RIGHT.*DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FOR WORK. BLAMED IT ON MY OIL WHICH I WAS NEVER NOTIFIED BY MY VEHICLE IT WAS EVEN LOW. ENGINE HAS NOT BEEN ACTING RIGHT SINCE. 5/21/2020 I WENT ON A TRIP BUT ONLY MADE IT TO WACO. VEHICLE SHUT OFF GOING 70 MPH ON THE FREEWAY AND I ALMOST GOT HIT BY SEVERAL DIFFERENT VEHICLES BECAUSE OF IT. 5/26/2020 DEALERSHIP CALLED ME TO LET ME KNOW I WAS GETTING A NEW ENGINE SINCE MINE WAS COMPROMISED BY THE OIL IT WAS CONSUMING. NOW I AM BEING TOLD THAT I HAVE TO DRIVE IT AND TEST IT BEFORE THEY WILL REPLACE IT. HAVE DONE AN INTENSIVE AMOUNT OF RESEARCH AND THIS IS A HUGE LIABILITY TO PUT MY LIFE IN DANGER FOR A TEST THEY NEED FOR THE COMPANY. CALLED THE LOCATION I PURCHASED IT AT AND SURPRISE THEY WILL NOT TAKE CARE OF IT. NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT AND THEY HAVE NEVER DONE ANYTHING TO MAKE IT RIGHT.*DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11326319
Recall Date: May 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FOR WORK. BLAMED IT ON MY OIL WHICH I WAS NEVER NOTIFIED BY MY VEHICLE IT WAS EVEN LOW. ENGINE HAS NOT BEEN ACTING RIGHT SINCE. 5/21/2020 I WENT ON A TRIP BUT ONLY MADE IT TO WACO. VEHICLE SHUT OFF GOING 70 MPH ON THE FREEWAY AND I ALMOST GOT HIT BY SEVERAL DIFFERENT VEHICLES BECAUSE OF IT. 5/26/2020 DEALERSHIP CALLED ME TO LET ME KNOW I WAS GETTING A NEW ENGINE SINCE MINE WAS COMPROMISED BY THE OIL IT WAS CONSUMING. NOW I AM BEING TOLD THAT I HAVE TO DRIVE IT AND TEST IT BEFORE THEY WILL REPLACE IT. HAVE DONE AN INTENSIVE AMOUNT OF RESEARCH AND THIS IS A HUGE LIABILITY TO PUT MY LIFE IN DANGER FOR A TEST THEY NEED FOR THE COMPANY. CALLED THE LOCATION I PURCHASED IT AT AND SURPRISE THEY WILL NOT TAKE CARE OF IT. NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT AND THEY HAVE NEVER DONE ANYTHING TO MAKE IT RIGHT.*DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FOR WORK. BLAMED IT ON MY OIL WHICH I WAS NEVER NOTIFIED BY MY VEHICLE IT WAS EVEN LOW. ENGINE HAS NOT BEEN ACTING RIGHT SINCE. 5/21/2020 I WENT ON A TRIP BUT ONLY MADE IT TO WACO. VEHICLE SHUT OFF GOING 70 MPH ON THE FREEWAY AND I ALMOST GOT HIT BY SEVERAL DIFFERENT VEHICLES BECAUSE OF IT. 5/26/2020 DEALERSHIP CALLED ME TO LET ME KNOW I WAS GETTING A NEW ENGINE SINCE MINE WAS COMPROMISED BY THE OIL IT WAS CONSUMING. NOW I AM BEING TOLD THAT I HAVE TO DRIVE IT AND TEST IT BEFORE THEY WILL REPLACE IT. HAVE DONE AN INTENSIVE AMOUNT OF RESEARCH AND THIS IS A HUGE LIABILITY TO PUT MY LIFE IN DANGER FOR A TEST THEY NEED FOR THE COMPANY. CALLED THE LOCATION I PURCHASED IT AT AND SURPRISE THEY WILL NOT TAKE CARE OF IT. NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT AND THEY HAVE NEVER DONE ANYTHING TO MAKE IT RIGHT.*DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
BOUGHT MY VEHICLE 12/21/2017. HAVE HAD NOTHING BUT PROBLEMS EVER SINCE. TOOK MY CAR TO [XXX] IN AUSTIN WHERE IT WAS PURCHASED SEVERAL DIFFERENT TIMES. I WAS ALWAYS TOLD THERE WAS NOTHING WRONG WITH IT. IN NOVEMBER 2019 MY CAR BROKE DOWN AND I PAID TO HAVE IT TOWED TO THE DEALERSHIP IN SA SINCE THAT IS WHERE I WAS RELOCATED TO FOR WORK. BLAMED IT ON MY OIL WHICH I WAS NEVER NOTIFIED BY MY VEHICLE IT WAS EVEN LOW. ENGINE HAS NOT BEEN ACTING RIGHT SINCE. 5/21/2020 I WENT ON A TRIP BUT ONLY MADE IT TO WACO. VEHICLE SHUT OFF GOING 70 MPH ON THE FREEWAY AND I ALMOST GOT HIT BY SEVERAL DIFFERENT VEHICLES BECAUSE OF IT. 5/26/2020 DEALERSHIP CALLED ME TO LET ME KNOW I WAS GETTING A NEW ENGINE SINCE MINE WAS COMPROMISED BY THE OIL IT WAS CONSUMING. NOW I AM BEING TOLD THAT I HAVE TO DRIVE IT AND TEST IT BEFORE THEY WILL REPLACE IT. HAVE DONE AN INTENSIVE AMOUNT OF RESEARCH AND THIS IS A HUGE LIABILITY TO PUT MY LIFE IN DANGER FOR A TEST THEY NEED FOR THE COMPANY. CALLED THE LOCATION I PURCHASED IT AT AND SURPRISE THEY WILL NOT TAKE CARE OF IT. NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT AND THEY HAVE NEVER DONE ANYTHING TO MAKE IT RIGHT.*DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11326319
Recall Date: May 28, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025