Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U78
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U39
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Consumer Complaints
882 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THE WHILE DRIVING 30-35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS DIFFICULT TO RESTART. THE SHIFT TO PARK WARNING LIGHT WAS BLINKING. THE CONTACT ADDED OIL TO VEHICLE. THE CONTACT CALLED KEVIN'S ROYAL AUTOMOTIVE (3961-3964 WAVERLY RD, OWEGO, NY 13827, (607) 687-3412) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE SAFETY FEATURE WAS ENGAGED. THE CONTACT WAS INFORMED THE SAFETY FEATURE ENGAGED WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THE WHILE DRIVING 30-35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS DIFFICULT TO RESTART. THE SHIFT TO PARK WARNING LIGHT WAS BLINKING. THE CONTACT ADDED OIL TO VEHICLE. THE CONTACT CALLED KEVIN'S ROYAL AUTOMOTIVE (3961-3964 WAVERLY RD, OWEGO, NY 13827, (607) 687-3412) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE SAFETY FEATURE WAS ENGAGED. THE CONTACT WAS INFORMED THE SAFETY FEATURE ENGAGED WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THE WHILE DRIVING 30-35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS DIFFICULT TO RESTART. THE SHIFT TO PARK WARNING LIGHT WAS BLINKING. THE CONTACT ADDED OIL TO VEHICLE. THE CONTACT CALLED KEVIN'S ROYAL AUTOMOTIVE (3961-3964 WAVERLY RD, OWEGO, NY 13827, (607) 687-3412) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE SAFETY FEATURE WAS ENGAGED. THE CONTACT WAS INFORMED THE SAFETY FEATURE ENGAGED WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11354178
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THE WHILE DRIVING 30-35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS DIFFICULT TO RESTART. THE SHIFT TO PARK WARNING LIGHT WAS BLINKING. THE CONTACT ADDED OIL TO VEHICLE. THE CONTACT CALLED KEVIN'S ROYAL AUTOMOTIVE (3961-3964 WAVERLY RD, OWEGO, NY 13827, (607) 687-3412) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE SAFETY FEATURE WAS ENGAGED. THE CONTACT WAS INFORMED THE SAFETY FEATURE ENGAGED WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THE WHILE DRIVING 30-35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS DIFFICULT TO RESTART. THE SHIFT TO PARK WARNING LIGHT WAS BLINKING. THE CONTACT ADDED OIL TO VEHICLE. THE CONTACT CALLED KEVIN'S ROYAL AUTOMOTIVE (3961-3964 WAVERLY RD, OWEGO, NY 13827, (607) 687-3412) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE SAFETY FEATURE WAS ENGAGED. THE CONTACT WAS INFORMED THE SAFETY FEATURE ENGAGED WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THE WHILE DRIVING 30-35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS DIFFICULT TO RESTART. THE SHIFT TO PARK WARNING LIGHT WAS BLINKING. THE CONTACT ADDED OIL TO VEHICLE. THE CONTACT CALLED KEVIN'S ROYAL AUTOMOTIVE (3961-3964 WAVERLY RD, OWEGO, NY 13827, (607) 687-3412) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE SAFETY FEATURE WAS ENGAGED. THE CONTACT WAS INFORMED THE SAFETY FEATURE ENGAGED WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11354178
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED VEHICLE AND ALL LIGHTS ON THE SHIFTER PANEL CAME ON AND A WARNING OF "SERVICE SHIFTER" CAME ON THE DASH. THIS HAPPENS MULTIPLE TIMES PER WEEK AND AFTER TWO ATTEMPTS AT GETTING THIS FIXED, THE DEALERSHIP HAS NO CLUE. IT IS NOW IMPOSSIBLE TO SHIFT WHEN THIS HAPPENS.
Corrective Action:
STARTED VEHICLE AND ALL LIGHTS ON THE SHIFTER PANEL CAME ON AND A WARNING OF "SERVICE SHIFTER" CAME ON THE DASH. THIS HAPPENS MULTIPLE TIMES PER WEEK AND AFTER TWO ATTEMPTS AT GETTING THIS FIXED, THE DEALERSHIP HAS NO CLUE. IT IS NOW IMPOSSIBLE TO SHIFT WHEN THIS HAPPENS.
Additional Notes:
STARTED VEHICLE AND ALL LIGHTS ON THE SHIFTER PANEL CAME ON AND A WARNING OF "SERVICE SHIFTER" CAME ON THE DASH. THIS HAPPENS MULTIPLE TIMES PER WEEK AND AFTER TWO ATTEMPTS AT GETTING THIS FIXED, THE DEALERSHIP HAS NO CLUE. IT IS NOW IMPOSSIBLE TO SHIFT WHEN THIS HAPPENS.
Mfg Campaign: 11353917
Recall Date: Sep 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STARTED VEHICLE AND ALL LIGHTS ON THE SHIFTER PANEL CAME ON AND A WARNING OF "SERVICE SHIFTER" CAME ON THE DASH. THIS HAPPENS MULTIPLE TIMES PER WEEK AND AFTER TWO ATTEMPTS AT GETTING THIS FIXED, THE DEALERSHIP HAS NO CLUE. IT IS NOW IMPOSSIBLE TO SHIFT WHEN THIS HAPPENS.
Corrective Action:
STARTED VEHICLE AND ALL LIGHTS ON THE SHIFTER PANEL CAME ON AND A WARNING OF "SERVICE SHIFTER" CAME ON THE DASH. THIS HAPPENS MULTIPLE TIMES PER WEEK AND AFTER TWO ATTEMPTS AT GETTING THIS FIXED, THE DEALERSHIP HAS NO CLUE. IT IS NOW IMPOSSIBLE TO SHIFT WHEN THIS HAPPENS.
Additional Notes:
STARTED VEHICLE AND ALL LIGHTS ON THE SHIFTER PANEL CAME ON AND A WARNING OF "SERVICE SHIFTER" CAME ON THE DASH. THIS HAPPENS MULTIPLE TIMES PER WEEK AND AFTER TWO ATTEMPTS AT GETTING THIS FIXED, THE DEALERSHIP HAS NO CLUE. IT IS NOW IMPOSSIBLE TO SHIFT WHEN THIS HAPPENS.
Mfg Campaign: 11353917
Recall Date: Sep 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I AM CONSISTENTLY GETTING A SERVICE SHIFTER LIGHT ON MY 2018 JEEP CHEROKEE. IT HAS 30000 MILES ON IT. I SHUT THE CAR OFF AND IT GOES OFF. I HAVE SEEN ANOTHER OF OTHER COMPLAINTS ON ONLINE FORUMS ABOUT THIS SAME ISSUE.
Corrective Action:
I AM CONSISTENTLY GETTING A SERVICE SHIFTER LIGHT ON MY 2018 JEEP CHEROKEE. IT HAS 30000 MILES ON IT. I SHUT THE CAR OFF AND IT GOES OFF. I HAVE SEEN ANOTHER OF OTHER COMPLAINTS ON ONLINE FORUMS ABOUT THIS SAME ISSUE.
Additional Notes:
I AM CONSISTENTLY GETTING A SERVICE SHIFTER LIGHT ON MY 2018 JEEP CHEROKEE. IT HAS 30000 MILES ON IT. I SHUT THE CAR OFF AND IT GOES OFF. I HAVE SEEN ANOTHER OF OTHER COMPLAINTS ON ONLINE FORUMS ABOUT THIS SAME ISSUE.
Mfg Campaign: 11353707
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFT LI8GHT COMES ON AND THEN RANDOMLY GOES AWAY, IT WILL RANDOMLY COME ON WHILE DRIVING, THERE WAS A RECALL ON 2017 JEEP CHEROKEE'S WITH THIS ISSUE
Corrective Action:
SERVICE SHIFT LI8GHT COMES ON AND THEN RANDOMLY GOES AWAY, IT WILL RANDOMLY COME ON WHILE DRIVING, THERE WAS A RECALL ON 2017 JEEP CHEROKEE'S WITH THIS ISSUE
Additional Notes:
SERVICE SHIFT LI8GHT COMES ON AND THEN RANDOMLY GOES AWAY, IT WILL RANDOMLY COME ON WHILE DRIVING, THERE WAS A RECALL ON 2017 JEEP CHEROKEE'S WITH THIS ISSUE
Mfg Campaign: 11353787
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER SHOWING UP ON DISPLAY MULTIPLE TIMES. I HAD IT REPLACED RIGHT AWAY THE FOLLOWING MONTH. CHRYSLER HELPED WITH MY REPAIRS.
Corrective Action:
SERVICE SHIFTER SHOWING UP ON DISPLAY MULTIPLE TIMES. I HAD IT REPLACED RIGHT AWAY THE FOLLOWING MONTH. CHRYSLER HELPED WITH MY REPAIRS.
Additional Notes:
SERVICE SHIFTER SHOWING UP ON DISPLAY MULTIPLE TIMES. I HAD IT REPLACED RIGHT AWAY THE FOLLOWING MONTH. CHRYSLER HELPED WITH MY REPAIRS.
Mfg Campaign: 11353817
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER KEEPS APPEARING ON THE DASH OF THE JEEP. ALL OF THE LIGHTS BESIDE OF THE SHIFTER LIGHT UP RED AND STAY ON UNTIL THE VEHICLE IS TURNED OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THE LIGHT WILL TURN ON WHEN IT IS PARKED OR RANDOM TIMES WHILE I AM DRIVING DOWN THE ROAD. THE PROBLEM HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED.
Corrective Action:
SERVICE SHIFTER KEEPS APPEARING ON THE DASH OF THE JEEP. ALL OF THE LIGHTS BESIDE OF THE SHIFTER LIGHT UP RED AND STAY ON UNTIL THE VEHICLE IS TURNED OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THE LIGHT WILL TURN ON WHEN IT IS PARKED OR RANDOM TIMES WHILE I AM DRIVING DOWN THE ROAD. THE PROBLEM HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED.
Additional Notes:
SERVICE SHIFTER KEEPS APPEARING ON THE DASH OF THE JEEP. ALL OF THE LIGHTS BESIDE OF THE SHIFTER LIGHT UP RED AND STAY ON UNTIL THE VEHICLE IS TURNED OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THE LIGHT WILL TURN ON WHEN IT IS PARKED OR RANDOM TIMES WHILE I AM DRIVING DOWN THE ROAD. THE PROBLEM HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED.
Mfg Campaign: 11353828
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER KEEPS APPEARING ON THE DASH OF THE JEEP. ALL OF THE LIGHTS BESIDE OF THE SHIFTER LIGHT UP RED AND STAY ON UNTIL THE VEHICLE IS TURNED OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THE LIGHT WILL TURN ON WHEN IT IS PARKED OR RANDOM TIMES WHILE I AM DRIVING DOWN THE ROAD. THE PROBLEM HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED.
Corrective Action:
SERVICE SHIFTER KEEPS APPEARING ON THE DASH OF THE JEEP. ALL OF THE LIGHTS BESIDE OF THE SHIFTER LIGHT UP RED AND STAY ON UNTIL THE VEHICLE IS TURNED OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THE LIGHT WILL TURN ON WHEN IT IS PARKED OR RANDOM TIMES WHILE I AM DRIVING DOWN THE ROAD. THE PROBLEM HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED.
Additional Notes:
SERVICE SHIFTER KEEPS APPEARING ON THE DASH OF THE JEEP. ALL OF THE LIGHTS BESIDE OF THE SHIFTER LIGHT UP RED AND STAY ON UNTIL THE VEHICLE IS TURNED OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THE LIGHT WILL TURN ON WHEN IT IS PARKED OR RANDOM TIMES WHILE I AM DRIVING DOWN THE ROAD. THE PROBLEM HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED.
Mfg Campaign: 11353828
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY JEEP KEPT GIVING THE SERVICE SHIFTER BUT WHEN I CALLED THE DODGE HOUSE IN ODESSA TEXAS THEY TOLD ME THERE WAS NO RECALL FOR IT. SO I HAD TO PAY FOR THE REPAIR BUT STILL TOOK ALMOST 3WEEKS JUST FOR THEM TO GET THE PART BECAUSE THEY WHERE IN BACK ORDER
Corrective Action:
MY JEEP KEPT GIVING THE SERVICE SHIFTER BUT WHEN I CALLED THE DODGE HOUSE IN ODESSA TEXAS THEY TOLD ME THERE WAS NO RECALL FOR IT. SO I HAD TO PAY FOR THE REPAIR BUT STILL TOOK ALMOST 3WEEKS JUST FOR THEM TO GET THE PART BECAUSE THEY WHERE IN BACK ORDER
Additional Notes:
MY JEEP KEPT GIVING THE SERVICE SHIFTER BUT WHEN I CALLED THE DODGE HOUSE IN ODESSA TEXAS THEY TOLD ME THERE WAS NO RECALL FOR IT. SO I HAD TO PAY FOR THE REPAIR BUT STILL TOOK ALMOST 3WEEKS JUST FOR THEM TO GET THE PART BECAUSE THEY WHERE IN BACK ORDER
Mfg Campaign: 11353543
Recall Date: Sep 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FILLED UP ON GAS, WHEN STARTING THE CARE IT STATED OIL CHANGE SOON. 3 MILES DOWN THE ROAD THE CAR STARTED TO SHUTTER LIKE IT WANTED TO SHUT OFF. WITH IN 20 MILES IT DID THIS 7 TIMES ON A FREEWAY. WHEN ON THE SURFACE STREETS IF THE CAR WAS STOPPED IT WOULD SHUTTER THEN TURN OFF. IT WOULD STATE PLACE INTO PARK AND RESTART VEHICLE. I WAS NOT OVER DUE FOR AN OIL CHANGE. I DID NOT LET EVEN THE GAS LIGHT COME ON. I HAD BEEN DRIVING THE CAR FINE TILL THE OIL CHANGE SOON LIGHT CAME ON. *TR
Corrective Action:
FILLED UP ON GAS, WHEN STARTING THE CARE IT STATED OIL CHANGE SOON. 3 MILES DOWN THE ROAD THE CAR STARTED TO SHUTTER LIKE IT WANTED TO SHUT OFF. WITH IN 20 MILES IT DID THIS 7 TIMES ON A FREEWAY. WHEN ON THE SURFACE STREETS IF THE CAR WAS STOPPED IT WOULD SHUTTER THEN TURN OFF. IT WOULD STATE PLACE INTO PARK AND RESTART VEHICLE. I WAS NOT OVER DUE FOR AN OIL CHANGE. I DID NOT LET EVEN THE GAS LIGHT COME ON. I HAD BEEN DRIVING THE CAR FINE TILL THE OIL CHANGE SOON LIGHT CAME ON. *TR
Additional Notes:
FILLED UP ON GAS, WHEN STARTING THE CARE IT STATED OIL CHANGE SOON. 3 MILES DOWN THE ROAD THE CAR STARTED TO SHUTTER LIKE IT WANTED TO SHUT OFF. WITH IN 20 MILES IT DID THIS 7 TIMES ON A FREEWAY. WHEN ON THE SURFACE STREETS IF THE CAR WAS STOPPED IT WOULD SHUTTER THEN TURN OFF. IT WOULD STATE PLACE INTO PARK AND RESTART VEHICLE. I WAS NOT OVER DUE FOR AN OIL CHANGE. I DID NOT LET EVEN THE GAS LIGHT COME ON. I HAD BEEN DRIVING THE CAR FINE TILL THE OIL CHANGE SOON LIGHT CAME ON. *TR
Mfg Campaign: 11353408
Recall Date: Sep 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE SERVICE SHIFTER APPEARED ON DASH. HAD TO PULL OVER AND RESTART THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES AND IS BECOMING MORE FREQUENT.
Corrective Action:
WHILE DRIVING THE SERVICE SHIFTER APPEARED ON DASH. HAD TO PULL OVER AND RESTART THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES AND IS BECOMING MORE FREQUENT.
Additional Notes:
WHILE DRIVING THE SERVICE SHIFTER APPEARED ON DASH. HAD TO PULL OVER AND RESTART THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES AND IS BECOMING MORE FREQUENT.
Mfg Campaign: 11352221
Recall Date: Aug 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR ONLY HAS 41,000 MILES AND RECENTLY JUST PURCHASED IT 2 MONTHS AGO AND IT STARTED SAYING 'SERVICE SHIFTER' AND THE SHIFTS ALL LIGHT UP RED. AFTER DOING SOME RESEARCH ONLINE, A LOT OF JEEP OWNERS EXPERIENCE THIS ISSUE WITH JEEPS. AN ISSUE THAT NEVER SEEMS TO GO AWAY REGARDLESS OF TAKING IT TO A SHOP
Corrective Action:
MY CAR ONLY HAS 41,000 MILES AND RECENTLY JUST PURCHASED IT 2 MONTHS AGO AND IT STARTED SAYING 'SERVICE SHIFTER' AND THE SHIFTS ALL LIGHT UP RED. AFTER DOING SOME RESEARCH ONLINE, A LOT OF JEEP OWNERS EXPERIENCE THIS ISSUE WITH JEEPS. AN ISSUE THAT NEVER SEEMS TO GO AWAY REGARDLESS OF TAKING IT TO A SHOP
Additional Notes:
MY CAR ONLY HAS 41,000 MILES AND RECENTLY JUST PURCHASED IT 2 MONTHS AGO AND IT STARTED SAYING 'SERVICE SHIFTER' AND THE SHIFTS ALL LIGHT UP RED. AFTER DOING SOME RESEARCH ONLINE, A LOT OF JEEP OWNERS EXPERIENCE THIS ISSUE WITH JEEPS. AN ISSUE THAT NEVER SEEMS TO GO AWAY REGARDLESS OF TAKING IT TO A SHOP
Mfg Campaign: 11352295
Recall Date: Aug 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2018 JEEP CHEROKEE AND A COUPLE OF TIMES THE SHIFT SERVICE LIGHT COMES ON AND PRND ALL LIGHT UP...LOOKED IT UP ON LONG AND A LOT OF JEEPS HAVE THIS PROBLEM...THAT'S WHY I BOUGHT A NEW CAR SO I WOULD BE SAFE AND NOW I'M SCARED THAT I WILL WRECK IF IT GOES OUT...WHEN THIS HAPPENED YOU HAVE TO PUT IT IN GEAR AND CUT YOUR CAR OFF...BUT WHAT IF IT DOES IT WHILE I'M DRIVING
Corrective Action:
I HAVE A 2018 JEEP CHEROKEE AND A COUPLE OF TIMES THE SHIFT SERVICE LIGHT COMES ON AND PRND ALL LIGHT UP...LOOKED IT UP ON LONG AND A LOT OF JEEPS HAVE THIS PROBLEM...THAT'S WHY I BOUGHT A NEW CAR SO I WOULD BE SAFE AND NOW I'M SCARED THAT I WILL WRECK IF IT GOES OUT...WHEN THIS HAPPENED YOU HAVE TO PUT IT IN GEAR AND CUT YOUR CAR OFF...BUT WHAT IF IT DOES IT WHILE I'M DRIVING
Additional Notes:
I HAVE A 2018 JEEP CHEROKEE AND A COUPLE OF TIMES THE SHIFT SERVICE LIGHT COMES ON AND PRND ALL LIGHT UP...LOOKED IT UP ON LONG AND A LOT OF JEEPS HAVE THIS PROBLEM...THAT'S WHY I BOUGHT A NEW CAR SO I WOULD BE SAFE AND NOW I'M SCARED THAT I WILL WRECK IF IT GOES OUT...WHEN THIS HAPPENED YOU HAVE TO PUT IT IN GEAR AND CUT YOUR CAR OFF...BUT WHAT IF IT DOES IT WHILE I'M DRIVING
Mfg Campaign: 11352043
Recall Date: Aug 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EVERY NOW AND THEN WHEN I START THE VEHICLE OR WHILE I AM DRIVING IT A MESSAGE WILL POP UP ON MY DASHBOARD THAT SAYS 'SERVICE SHIFTER.' THE SHIFTER LIGHTS FLASH RED AND I GENERALLY HAVE TO PULL OVER AND RESTART THE VEHICLE. SOMETIMES MORE THAN ONCE. THE SHIFTER APPEARS TO FUNCTION PERFECTLY FINE, SO IT IS PUZZLING THAT I GET THIS REOCCURRING NOTIFICATION EVERY FEW THOUSAND MILES.
Corrective Action:
EVERY NOW AND THEN WHEN I START THE VEHICLE OR WHILE I AM DRIVING IT A MESSAGE WILL POP UP ON MY DASHBOARD THAT SAYS 'SERVICE SHIFTER.' THE SHIFTER LIGHTS FLASH RED AND I GENERALLY HAVE TO PULL OVER AND RESTART THE VEHICLE. SOMETIMES MORE THAN ONCE. THE SHIFTER APPEARS TO FUNCTION PERFECTLY FINE, SO IT IS PUZZLING THAT I GET THIS REOCCURRING NOTIFICATION EVERY FEW THOUSAND MILES.
Additional Notes:
EVERY NOW AND THEN WHEN I START THE VEHICLE OR WHILE I AM DRIVING IT A MESSAGE WILL POP UP ON MY DASHBOARD THAT SAYS 'SERVICE SHIFTER.' THE SHIFTER LIGHTS FLASH RED AND I GENERALLY HAVE TO PULL OVER AND RESTART THE VEHICLE. SOMETIMES MORE THAN ONCE. THE SHIFTER APPEARS TO FUNCTION PERFECTLY FINE, SO IT IS PUZZLING THAT I GET THIS REOCCURRING NOTIFICATION EVERY FEW THOUSAND MILES.
Mfg Campaign: 11351489
Recall Date: Aug 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER MESSAGE APPEARED WHEN I WAS DRIVING. THE DRIVE, REVERSE, NEUTRAL AND OTHER DRIVE INDICATORS LIT UP IN RED.
Corrective Action:
SERVICE SHIFTER MESSAGE APPEARED WHEN I WAS DRIVING. THE DRIVE, REVERSE, NEUTRAL AND OTHER DRIVE INDICATORS LIT UP IN RED.
Additional Notes:
SERVICE SHIFTER MESSAGE APPEARED WHEN I WAS DRIVING. THE DRIVE, REVERSE, NEUTRAL AND OTHER DRIVE INDICATORS LIT UP IN RED.
Mfg Campaign: 11351209
Recall Date: Aug 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALL THE LIGHTS ON THE GEAR BOX TURN ON AND SAYS "SERVICE SHIFTER". HAPPENED ONCE A MONTH AND IS BECOMING MORE AND MORE FREQUENT.
Corrective Action:
ALL THE LIGHTS ON THE GEAR BOX TURN ON AND SAYS "SERVICE SHIFTER". HAPPENED ONCE A MONTH AND IS BECOMING MORE AND MORE FREQUENT.
Additional Notes:
ALL THE LIGHTS ON THE GEAR BOX TURN ON AND SAYS "SERVICE SHIFTER". HAPPENED ONCE A MONTH AND IS BECOMING MORE AND MORE FREQUENT.
Mfg Campaign: 11349974
Recall Date: Aug 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALL THE LIGHTS ON THE GEAR BOX TURN ON AND SAYS "SERVICE SHIFTER". HAPPENED ONCE A MONTH AND IS BECOMING MORE AND MORE FREQUENT.
Corrective Action:
ALL THE LIGHTS ON THE GEAR BOX TURN ON AND SAYS "SERVICE SHIFTER". HAPPENED ONCE A MONTH AND IS BECOMING MORE AND MORE FREQUENT.
Additional Notes:
ALL THE LIGHTS ON THE GEAR BOX TURN ON AND SAYS "SERVICE SHIFTER". HAPPENED ONCE A MONTH AND IS BECOMING MORE AND MORE FREQUENT.
Mfg Campaign: 11349974
Recall Date: Aug 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2018 JEEP CHEROKEE, THE SERVICE SHIFTER WARNING LIGHT APPEARS ON MY DASH AND ALL OF THE GEAR LIGHT APPEAR SOLID RED ON MY SHIFTER, THIS CONTINUES TO HAPPEN WHEN I PUT MY CAR IN PARK OR WHEN I COME TO A STOP WHILE DRIVING, IT'S VERY CONCERNING BECAUSE I TOOK IT TO MY LOCAL DEALER FOR ANOTHER MAJOR ISSUE ( OIL CONSUMPTION) AND THEY TOLD ME THAT THEY COULD NOT FIND ANY CODES OF THE ERROR OCCURRING. THIS HAPPENS PERIODICALLY AND WHEN I TURN THE CAR OFF AND THEN BACK ON THE 'SERVICE SHIFTER'' LIGHT GOES AWAY. THERE NO WAY FOR THE DEALER TO FIX THE ISSUE BECAUSE THEY SAY THE CAN'T FIND ANY ERROR CODES WHEN I HAVE TIME STAMPED PICTURES ON MY PHONE OF THIS HAPPENING. I'M AFRAID THIS MIGHT LEAD TO AN ELECTRICAL FIRE OR SHIFTER FAILURE WHILE IN TRAFFIC DRIVING.
Corrective Action:
MY 2018 JEEP CHEROKEE, THE SERVICE SHIFTER WARNING LIGHT APPEARS ON MY DASH AND ALL OF THE GEAR LIGHT APPEAR SOLID RED ON MY SHIFTER, THIS CONTINUES TO HAPPEN WHEN I PUT MY CAR IN PARK OR WHEN I COME TO A STOP WHILE DRIVING, IT'S VERY CONCERNING BECAUSE I TOOK IT TO MY LOCAL DEALER FOR ANOTHER MAJOR ISSUE ( OIL CONSUMPTION) AND THEY TOLD ME THAT THEY COULD NOT FIND ANY CODES OF THE ERROR OCCURRING. THIS HAPPENS PERIODICALLY AND WHEN I TURN THE CAR OFF AND THEN BACK ON THE 'SERVICE SHIFTER'' LIGHT GOES AWAY. THERE NO WAY FOR THE DEALER TO FIX THE ISSUE BECAUSE THEY SAY THE CAN'T FIND ANY ERROR CODES WHEN I HAVE TIME STAMPED PICTURES ON MY PHONE OF THIS HAPPENING. I'M AFRAID THIS MIGHT LEAD TO AN ELECTRICAL FIRE OR SHIFTER FAILURE WHILE IN TRAFFIC DRIVING.
Additional Notes:
MY 2018 JEEP CHEROKEE, THE SERVICE SHIFTER WARNING LIGHT APPEARS ON MY DASH AND ALL OF THE GEAR LIGHT APPEAR SOLID RED ON MY SHIFTER, THIS CONTINUES TO HAPPEN WHEN I PUT MY CAR IN PARK OR WHEN I COME TO A STOP WHILE DRIVING, IT'S VERY CONCERNING BECAUSE I TOOK IT TO MY LOCAL DEALER FOR ANOTHER MAJOR ISSUE ( OIL CONSUMPTION) AND THEY TOLD ME THAT THEY COULD NOT FIND ANY CODES OF THE ERROR OCCURRING. THIS HAPPENS PERIODICALLY AND WHEN I TURN THE CAR OFF AND THEN BACK ON THE 'SERVICE SHIFTER'' LIGHT GOES AWAY. THERE NO WAY FOR THE DEALER TO FIX THE ISSUE BECAUSE THEY SAY THE CAN'T FIND ANY ERROR CODES WHEN I HAVE TIME STAMPED PICTURES ON MY PHONE OF THIS HAPPENING. I'M AFRAID THIS MIGHT LEAD TO AN ELECTRICAL FIRE OR SHIFTER FAILURE WHILE IN TRAFFIC DRIVING.
Mfg Campaign: 11349550
Recall Date: Aug 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE 2018 JEEP CHEROKEE WITH 85353 MILES IT HAD SERVICE SHIFTER TWICE WHEN I WAS DRIVING SO I HAD TO PULL OVER ON HIGHWAY AND TURN OFF ENGINE AND TURN ON ENGINE SHIFT TO PARK THEN TO DRIVE
Corrective Action:
I HAVE 2018 JEEP CHEROKEE WITH 85353 MILES IT HAD SERVICE SHIFTER TWICE WHEN I WAS DRIVING SO I HAD TO PULL OVER ON HIGHWAY AND TURN OFF ENGINE AND TURN ON ENGINE SHIFT TO PARK THEN TO DRIVE
Additional Notes:
I HAVE 2018 JEEP CHEROKEE WITH 85353 MILES IT HAD SERVICE SHIFTER TWICE WHEN I WAS DRIVING SO I HAD TO PULL OVER ON HIGHWAY AND TURN OFF ENGINE AND TURN ON ENGINE SHIFT TO PARK THEN TO DRIVE
Mfg Campaign: 11348713
Recall Date: Aug 11, 2020
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