Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and had experienced a sudden loss of power. The vehicle was taken to the local mechanic who diagnosed that the power transfer unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V302000 (Power Train). The failure mileage was 107,000.
Corrective Action:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and had experienced a sudden loss of power. The vehicle was taken to the local mechanic who diagnosed that the power transfer unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V302000 (Power Train). The failure mileage was 107,000.
Additional Notes:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and had experienced a sudden loss of power. The vehicle was taken to the local mechanic who diagnosed that the power transfer unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V302000 (Power Train). The failure mileage was 107,000.
Mfg Campaign: 11630892
Recall Date: Dec 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On the speedometer screen a message “service shifter” popped up on my 2017 Jeep Cherokee Latitude. Upon further research, this is an ongoing issue with thousands of jeep owners.
Corrective Action:
On the speedometer screen a message “service shifter” popped up on my 2017 Jeep Cherokee Latitude. Upon further research, this is an ongoing issue with thousands of jeep owners.
Additional Notes:
On the speedometer screen a message “service shifter” popped up on my 2017 Jeep Cherokee Latitude. Upon further research, this is an ongoing issue with thousands of jeep owners.
Mfg Campaign: 11630013
Recall Date: Dec 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
4wd not working and now the speedometer keeps blinking
Corrective Action:
4wd not working and now the speedometer keeps blinking
Additional Notes:
4wd not working and now the speedometer keeps blinking
Mfg Campaign: 11627988
Recall Date: Nov 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
There is a power transfer unit (PTU) issue affecting certain 2017 Jeep Cherokee vehicles. My 2017 Jeep Cherokee has been diagnosed with a PTU failure, which matches the symptoms of the defect covered under an extended warranty program provided by Jeep, however, my VIN does not apply to this program somehow. There is a “SVC 4WD” alert on my dash that alerted me to the issue. Because the PTU cannot be replaced, due to the part being on back order across the nation, the vehicle’s 4WD will not work. Being in southeast WI, where snowfall can become heavy, puts the lack of 4WD availability a hazard to me and my family.
Corrective Action:
There is a power transfer unit (PTU) issue affecting certain 2017 Jeep Cherokee vehicles. My 2017 Jeep Cherokee has been diagnosed with a PTU failure, which matches the symptoms of the defect covered under an extended warranty program provided by Jeep, however, my VIN does not apply to this program somehow. There is a “SVC 4WD” alert on my dash that alerted me to the issue. Because the PTU cannot be replaced, due to the part being on back order across the nation, the vehicle’s 4WD will not work. Being in southeast WI, where snowfall can become heavy, puts the lack of 4WD availability a hazard to me and my family.
Additional Notes:
There is a power transfer unit (PTU) issue affecting certain 2017 Jeep Cherokee vehicles. My 2017 Jeep Cherokee has been diagnosed with a PTU failure, which matches the symptoms of the defect covered under an extended warranty program provided by Jeep, however, my VIN does not apply to this program somehow. There is a “SVC 4WD” alert on my dash that alerted me to the issue. Because the PTU cannot be replaced, due to the part being on back order across the nation, the vehicle’s 4WD will not work. Being in southeast WI, where snowfall can become heavy, puts the lack of 4WD availability a hazard to me and my family.
Mfg Campaign: 11627841
Recall Date: Nov 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving on the highway I was alerted with a warning on my dashboard display to "Service Shifter". At the same time all of the gear symbols illuminated red and stayed on. I did a web search regarding this issue and found this is happening to a very large number of Jeeps like mine and suggesting I fill out this form.
Corrective Action:
Driving on the highway I was alerted with a warning on my dashboard display to "Service Shifter". At the same time all of the gear symbols illuminated red and stayed on. I did a web search regarding this issue and found this is happening to a very large number of Jeeps like mine and suggesting I fill out this form.
Additional Notes:
Driving on the highway I was alerted with a warning on my dashboard display to "Service Shifter". At the same time all of the gear symbols illuminated red and stayed on. I did a web search regarding this issue and found this is happening to a very large number of Jeeps like mine and suggesting I fill out this form.
Mfg Campaign: 11627402
Recall Date: Nov 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For about two years we have been getting a "Service Shifter" display code on the dash, red lights on all the gear indicators by the shift knob, and the service chime sound when the code comes on. At first the issue happened occasionally, and now it is on almost constantly. We have no dashboard visibility when the code is displayed and are concerned that the problem is worsening. We will be bringing it to a local Jeep dealership to run diagnostics, but are dubious of what can be done to actually fix the issue after following many Jeep forums online. So we are raising our concerns here. The FCA Service Bulletin seems to correctly identify the problem: Number: 08-103-18 Group: 08 - Electrical Date: 08/09/2018 Subject: Service Shifter Message We have observed that this is a common problem with Jeep products, especially with 2017 Jeep Cherokees. It should likely result in a recall.
Corrective Action:
For about two years we have been getting a "Service Shifter" display code on the dash, red lights on all the gear indicators by the shift knob, and the service chime sound when the code comes on. At first the issue happened occasionally, and now it is on almost constantly. We have no dashboard visibility when the code is displayed and are concerned that the problem is worsening. We will be bringing it to a local Jeep dealership to run diagnostics, but are dubious of what can be done to actually fix the issue after following many Jeep forums online. So we are raising our concerns here. The FCA Service Bulletin seems to correctly identify the problem: Number: 08-103-18 Group: 08 - Electrical Date: 08/09/2018 Subject: Service Shifter Message We have observed that this is a common problem with Jeep products, especially with 2017 Jeep Cherokees. It should likely result in a recall.
Additional Notes:
For about two years we have been getting a "Service Shifter" display code on the dash, red lights on all the gear indicators by the shift knob, and the service chime sound when the code comes on. At first the issue happened occasionally, and now it is on almost constantly. We have no dashboard visibility when the code is displayed and are concerned that the problem is worsening. We will be bringing it to a local Jeep dealership to run diagnostics, but are dubious of what can be done to actually fix the issue after following many Jeep forums online. So we are raising our concerns here. The FCA Service Bulletin seems to correctly identify the problem: Number: 08-103-18 Group: 08 - Electrical Date: 08/09/2018 Subject: Service Shifter Message We have observed that this is a common problem with Jeep products, especially with 2017 Jeep Cherokees. It should likely result in a recall.
Mfg Campaign: 11627177
Recall Date: Nov 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Due to the limit on text characters I have attached the 17-page document explaining the safety issues.
Corrective Action:
Due to the limit on text characters I have attached the 17-page document explaining the safety issues.
Additional Notes:
Due to the limit on text characters I have attached the 17-page document explaining the safety issues.
Mfg Campaign: 11623356
Recall Date: Nov 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Due to the limit on text characters I have attached the 17-page document explaining the safety issues.
Corrective Action:
Due to the limit on text characters I have attached the 17-page document explaining the safety issues.
Additional Notes:
Due to the limit on text characters I have attached the 17-page document explaining the safety issues.
Mfg Campaign: 11623356
Recall Date: Nov 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Due to the limit on text characters I have attached the 17-page document explaining the safety issues.
Corrective Action:
Due to the limit on text characters I have attached the 17-page document explaining the safety issues.
Additional Notes:
Due to the limit on text characters I have attached the 17-page document explaining the safety issues.
Mfg Campaign: 11623356
Recall Date: Nov 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Reference service bulletin 20V-343 / W47 Recall Summary (Differential unit) 2 Speed Power Transfer Unit failed (Transfer Case) PTU My wife was driving down the freeway at 65 MPH when the until failed. This was during heavy rains and while the car was hydroplaning. The four wheel drive system kicked in and then the unit failed. She heard a loud clunk and then unit the unit forced itself into neutral. This could have cause the car to spin out of control, but she was able to recover. Wife did not capture error message that occurred during the incident, but it said something about putting the car in neutral. once she was able to stop in the emergency lane on the freeway she came to a complete stop and put the car in park. She was exiting the vehicle and the car started to roll even though the car was in park. She quickly applied the brakes and was able to engage the ebrake. The car is currently at the mechanic for inspection.
Corrective Action:
Reference service bulletin 20V-343 / W47 Recall Summary (Differential unit) 2 Speed Power Transfer Unit failed (Transfer Case) PTU My wife was driving down the freeway at 65 MPH when the until failed. This was during heavy rains and while the car was hydroplaning. The four wheel drive system kicked in and then the unit failed. She heard a loud clunk and then unit the unit forced itself into neutral. This could have cause the car to spin out of control, but she was able to recover. Wife did not capture error message that occurred during the incident, but it said something about putting the car in neutral. once she was able to stop in the emergency lane on the freeway she came to a complete stop and put the car in park. She was exiting the vehicle and the car started to roll even though the car was in park. She quickly applied the brakes and was able to engage the ebrake. The car is currently at the mechanic for inspection.
Additional Notes:
Reference service bulletin 20V-343 / W47 Recall Summary (Differential unit) 2 Speed Power Transfer Unit failed (Transfer Case) PTU My wife was driving down the freeway at 65 MPH when the until failed. This was during heavy rains and while the car was hydroplaning. The four wheel drive system kicked in and then the unit failed. She heard a loud clunk and then unit the unit forced itself into neutral. This could have cause the car to spin out of control, but she was able to recover. Wife did not capture error message that occurred during the incident, but it said something about putting the car in neutral. once she was able to stop in the emergency lane on the freeway she came to a complete stop and put the car in park. She was exiting the vehicle and the car started to roll even though the car was in park. She quickly applied the brakes and was able to engage the ebrake. The car is currently at the mechanic for inspection.
Mfg Campaign: 11623184
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Service shifter light on
Corrective Action:
Service shifter light on
Additional Notes:
Service shifter light on
Mfg Campaign: 11622258
Recall Date: Oct 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LIGHT ON CLUSTER APPEARS "SERVICE SHIFTER". THE LIGHT COMES ON RANDOMLEY. WILL APPEAR 5 TIMES IN ONE DAY AND NOT SHOW UP FOR MONTHS. I HAVE READ ON LINE THIS IS A COMMON ISSUE WITH 2017 (AND OTHER YEAR MODELS). i HAVE TAKEN TO HAVE THIS WARNING LIGHT ADDRESSED BUT CAN NOT MAKE IT COME ON. AS I SAID, ITS RANDOM. WITHOUT LIGHT BEING ON REPAIR SHOP DOES NOT KNOW HOW TO ADDRESS IT. THIS "SERVICE SHIFTER LIGHT" HAS BEEN SHOWING UP FOR OVER 2 YEARS.
Corrective Action:
LIGHT ON CLUSTER APPEARS "SERVICE SHIFTER". THE LIGHT COMES ON RANDOMLEY. WILL APPEAR 5 TIMES IN ONE DAY AND NOT SHOW UP FOR MONTHS. I HAVE READ ON LINE THIS IS A COMMON ISSUE WITH 2017 (AND OTHER YEAR MODELS). i HAVE TAKEN TO HAVE THIS WARNING LIGHT ADDRESSED BUT CAN NOT MAKE IT COME ON. AS I SAID, ITS RANDOM. WITHOUT LIGHT BEING ON REPAIR SHOP DOES NOT KNOW HOW TO ADDRESS IT. THIS "SERVICE SHIFTER LIGHT" HAS BEEN SHOWING UP FOR OVER 2 YEARS.
Additional Notes:
LIGHT ON CLUSTER APPEARS "SERVICE SHIFTER". THE LIGHT COMES ON RANDOMLEY. WILL APPEAR 5 TIMES IN ONE DAY AND NOT SHOW UP FOR MONTHS. I HAVE READ ON LINE THIS IS A COMMON ISSUE WITH 2017 (AND OTHER YEAR MODELS). i HAVE TAKEN TO HAVE THIS WARNING LIGHT ADDRESSED BUT CAN NOT MAKE IT COME ON. AS I SAID, ITS RANDOM. WITHOUT LIGHT BEING ON REPAIR SHOP DOES NOT KNOW HOW TO ADDRESS IT. THIS "SERVICE SHIFTER LIGHT" HAS BEEN SHOWING UP FOR OVER 2 YEARS.
Mfg Campaign: 11622108
Recall Date: Oct 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2017 Jeep Cherokee had the service 4WD light come on Tuesday. Our mileage is 60,800. We took it to our local mechanic, who ran a diagnostic. The code C14A7-97 came up as active on our vehicle. Our mechanic said there was a recall for this issue for our model year. We found "Safety Recall W47/NHTSA 20V-343 PTU Input Spline". Since our Jeep had the exact issue that the recall covers and falls within the 2014-2017 manufacture years, we made an appointment with a local Chrysler dealership. We took it in today for them to look at it. They confirmed that the code active on our vehicle is C14A7-97 and that our 4wd system is not working and that if we are in a situation that we need 4wd we will be at risk. They then told us that our VIN is not listed on the recall and our bill would be $3,200. I pressed that it makes no sense that we are having the exact issue in the recall, that we have a Jeep Cherokee as listed in the recall, that our model year is between 2014-2017 as in the recall, and that our mileage is exactly around the mileage listed in the recall that this problem surfaces("on about 67,240"); but it isn't listed in the recall. How can we be having the exact issue reported and not be covered in the recall? We feel they are taking some loophole and risking the safety of their customers, specifically our safety.
Corrective Action:
Our 2017 Jeep Cherokee had the service 4WD light come on Tuesday. Our mileage is 60,800. We took it to our local mechanic, who ran a diagnostic. The code C14A7-97 came up as active on our vehicle. Our mechanic said there was a recall for this issue for our model year. We found "Safety Recall W47/NHTSA 20V-343 PTU Input Spline". Since our Jeep had the exact issue that the recall covers and falls within the 2014-2017 manufacture years, we made an appointment with a local Chrysler dealership. We took it in today for them to look at it. They confirmed that the code active on our vehicle is C14A7-97 and that our 4wd system is not working and that if we are in a situation that we need 4wd we will be at risk. They then told us that our VIN is not listed on the recall and our bill would be $3,200. I pressed that it makes no sense that we are having the exact issue in the recall, that we have a Jeep Cherokee as listed in the recall, that our model year is between 2014-2017 as in the recall, and that our mileage is exactly around the mileage listed in the recall that this problem surfaces("on about 67,240"); but it isn't listed in the recall. How can we be having the exact issue reported and not be covered in the recall? We feel they are taking some loophole and risking the safety of their customers, specifically our safety.
Additional Notes:
Our 2017 Jeep Cherokee had the service 4WD light come on Tuesday. Our mileage is 60,800. We took it to our local mechanic, who ran a diagnostic. The code C14A7-97 came up as active on our vehicle. Our mechanic said there was a recall for this issue for our model year. We found "Safety Recall W47/NHTSA 20V-343 PTU Input Spline". Since our Jeep had the exact issue that the recall covers and falls within the 2014-2017 manufacture years, we made an appointment with a local Chrysler dealership. We took it in today for them to look at it. They confirmed that the code active on our vehicle is C14A7-97 and that our 4wd system is not working and that if we are in a situation that we need 4wd we will be at risk. They then told us that our VIN is not listed on the recall and our bill would be $3,200. I pressed that it makes no sense that we are having the exact issue in the recall, that we have a Jeep Cherokee as listed in the recall, that our model year is between 2014-2017 as in the recall, and that our mileage is exactly around the mileage listed in the recall that this problem surfaces("on about 67,240"); but it isn't listed in the recall. How can we be having the exact issue reported and not be covered in the recall? We feel they are taking some loophole and risking the safety of their customers, specifically our safety.
Mfg Campaign: 11620358
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2017 Jeep Cherokee PTU failure August 5, 2021 new one installed 43,795 miles/ paid by warranty - Second failed PTU Oct 18, 2024 80,000 miles / paid self pay $5,000 Should be immediate recall Car in new condition, always currently serviced Never driven off-road PTU units should not be failing, car has had history of transmission/PTU/ shifter and radio issues and front struts incorrectly installed from factory, warranty refused to repair
Corrective Action:
2017 Jeep Cherokee PTU failure August 5, 2021 new one installed 43,795 miles/ paid by warranty - Second failed PTU Oct 18, 2024 80,000 miles / paid self pay $5,000 Should be immediate recall Car in new condition, always currently serviced Never driven off-road PTU units should not be failing, car has had history of transmission/PTU/ shifter and radio issues and front struts incorrectly installed from factory, warranty refused to repair
Additional Notes:
2017 Jeep Cherokee PTU failure August 5, 2021 new one installed 43,795 miles/ paid by warranty - Second failed PTU Oct 18, 2024 80,000 miles / paid self pay $5,000 Should be immediate recall Car in new condition, always currently serviced Never driven off-road PTU units should not be failing, car has had history of transmission/PTU/ shifter and radio issues and front struts incorrectly installed from factory, warranty refused to repair
Mfg Campaign: 11620464
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The 2017 Jeep Cherokee Latitude we own under the VIN entered is having issues with 4-wheel drive warning lights and shifter warning lights. The issues are connected to the PTU and Park break shifter selection. The same issues recalled under 45A and W47 FCA recalls. I believe the same issues exist with my vehicle though it's not being included in the recall. The recall needs to be expanded, and FCA/Stellantis should be accountable for the problem vehicles.
Corrective Action:
The 2017 Jeep Cherokee Latitude we own under the VIN entered is having issues with 4-wheel drive warning lights and shifter warning lights. The issues are connected to the PTU and Park break shifter selection. The same issues recalled under 45A and W47 FCA recalls. I believe the same issues exist with my vehicle though it's not being included in the recall. The recall needs to be expanded, and FCA/Stellantis should be accountable for the problem vehicles.
Additional Notes:
The 2017 Jeep Cherokee Latitude we own under the VIN entered is having issues with 4-wheel drive warning lights and shifter warning lights. The issues are connected to the PTU and Park break shifter selection. The same issues recalled under 45A and W47 FCA recalls. I believe the same issues exist with my vehicle though it's not being included in the recall. The recall needs to be expanded, and FCA/Stellantis should be accountable for the problem vehicles.
Mfg Campaign: 11619677
Recall Date: Oct 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Electronic Parking Brake turned on after putting vehicle in PARK. Could this brake have been applied while driving? If so, there could have been multiple fatalities or serious injuries. I did find some text on how there was a lawsuit going on about this.
Corrective Action:
The Electronic Parking Brake turned on after putting vehicle in PARK. Could this brake have been applied while driving? If so, there could have been multiple fatalities or serious injuries. I did find some text on how there was a lawsuit going on about this.
Additional Notes:
The Electronic Parking Brake turned on after putting vehicle in PARK. Could this brake have been applied while driving? If so, there could have been multiple fatalities or serious injuries. I did find some text on how there was a lawsuit going on about this.
Mfg Campaign: 11619568
Recall Date: Oct 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Electronic Parking Brake turned on after putting vehicle in PARK. Could this brake have been applied while driving? If so, there could have been multiple fatalities or serious injuries. I did find some text on how there was a lawsuit going on about this.
Corrective Action:
The Electronic Parking Brake turned on after putting vehicle in PARK. Could this brake have been applied while driving? If so, there could have been multiple fatalities or serious injuries. I did find some text on how there was a lawsuit going on about this.
Additional Notes:
The Electronic Parking Brake turned on after putting vehicle in PARK. Could this brake have been applied while driving? If so, there could have been multiple fatalities or serious injuries. I did find some text on how there was a lawsuit going on about this.
Mfg Campaign: 11619568
Recall Date: Oct 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the message “4-WD Service Required” was displayed. In addition, the contact stated that the wheels were not functioning as intended. The contact turned off and restarted the vehicle and the vehicle was independently reset; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
Corrective Action:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the message “4-WD Service Required” was displayed. In addition, the contact stated that the wheels were not functioning as intended. The contact turned off and restarted the vehicle and the vehicle was independently reset; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
Additional Notes:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the message “4-WD Service Required” was displayed. In addition, the contact stated that the wheels were not functioning as intended. The contact turned off and restarted the vehicle and the vehicle was independently reset; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
Mfg Campaign: 11618893
Recall Date: Oct 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Message "service shifter" pops up on the instrument panel, and a series of red alert lights appear next to every gear on the automatic transmission shifter lever. The dealer is unable to fix the problem! They replace the wiring harness, they replace the shifters themselves, they reset the computers ? And the problem always returns!
Corrective Action:
Message "service shifter" pops up on the instrument panel, and a series of red alert lights appear next to every gear on the automatic transmission shifter lever. The dealer is unable to fix the problem! They replace the wiring harness, they replace the shifters themselves, they reset the computers ? And the problem always returns!
Additional Notes:
Message "service shifter" pops up on the instrument panel, and a series of red alert lights appear next to every gear on the automatic transmission shifter lever. The dealer is unable to fix the problem! They replace the wiring harness, they replace the shifters themselves, they reset the computers ? And the problem always returns!
Mfg Campaign: 11618387
Recall Date: Oct 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Message "service shifter" pops up on the instrument panel, and a series of red alert lights appear next to every gear on the automatic transmission shifter lever. The dealer is unable to fix the problem! They replace the wiring harness, they replace the shifters themselves, they reset the computers ? And the problem always returns!
Corrective Action:
Message "service shifter" pops up on the instrument panel, and a series of red alert lights appear next to every gear on the automatic transmission shifter lever. The dealer is unable to fix the problem! They replace the wiring harness, they replace the shifters themselves, they reset the computers ? And the problem always returns!
Additional Notes:
Message "service shifter" pops up on the instrument panel, and a series of red alert lights appear next to every gear on the automatic transmission shifter lever. The dealer is unable to fix the problem! They replace the wiring harness, they replace the shifters themselves, they reset the computers ? And the problem always returns!
Mfg Campaign: 11618387
Recall Date: Oct 7, 2024
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Focus: Lemon Law, Personal Injury
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Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025