JEEP CHEROKEE 2017

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
10
Recalls

Complaints & Recalls

1.8K Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V011000 SAFETY RECALL
63.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the drivetrain control module software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated November 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 01C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V302000 SAFETY RECALL
26K Vehicles Affected
Recall Date: Apr 27, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 45A
Notice Date: May 11, 2023
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
NHTSA Campaign: 20V343000 SAFETY RECALL
67.2K Vehicles Affected
Recall Date: Jun 11, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Potential Risk:
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W47
Notice Date: Jul 14, 2020
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V543000 SAFETY RECALL
22.2K Vehicles Affected
Recall Date: Aug 31, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: T53
Notice Date: Oct 13, 2017
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V799000 SAFETY RECALL
88 Vehicles Affected
Recall Date: Nov 2, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

Potential Risk:
If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: S84
Notice Date: Nov 9, 2016
Recall Date: Nov 2, 2016

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11097646 Other
May 23, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

MULTIPLE SPORADIC FLASHING LOSS OF TRACTION LIGHT ON DRY ROADS AND ROLLING STARTS. 5/10/18 4872M VEHICLE IN MOTION ON CITY STREET 35MPH "SERVICE PARKING BRAKE" FLASHED ON DISPLAY 5/12/18 5004M MAKING LEFT TURN FROM STOP ON YIELD GREEN VERY SLIGHT DECLINE, CITY STREET, DEPRESSED GAS PEDAL TO MAKE TURN, CAR SLIPPED OUT OF GEAR FLASHING TO PUT CAR IN NEUTRAL OR PARK AND THEN BACK IN DRIVE. CAR ROLLED INTO INTERSECTION. I FLIPPED OVER TO TIPTRONIC W/O RESPONSE, SHIFTED TO NEUTRAL AND BACK W/O RESPONSE, KIDS IN BACKSEAT WHILE CAR IS STALLED PERPENDICULAR TO ONCOMING TRAFFIC. TURNED HAZARDS ON, SHIFTED TO PARK AND BACK, NO RESPONSE, ROLLED TO SIDE OF ROAD AT THIS POINT. PUT CAR BACK IN PARK, COUNTED TO FIVE, SHIFTED BACK TO DRIVE, AND CAR RESPONDED. 5/12/18 5084M FIANC DRIVING, CITY STREET 45MPH. MAKING LEFT TURN ACROSS 3 ONCOMING LANES FROM STOP, CAR AGAIN SLIPPED FROM GEAR AND FLASHED MESSAGE TO SHIFT INTO NEUTRAL OR PARK AND THEN BACK TO DRIVE. FIANC SHIFTED TO NEUTRAL AND BACK INTO DRIVE W/O RESPONSE. I TURNED ON HAZARDS, HE SHIFTS CAR INTO PARK AND COUNTED A FEW SECONDS BEFORE PUTTING IT PARK IN DRIVE AND PULLING OFF THE ROAD. DEALERSHIP CLOSED. 5/14/18 DROPPED CAR OFF AT JEEP 5/22/18 VM FROM JEEP, THEY DIDN'T KNOW WHAT THE ISSUE WAS 5/23/18 JEEP CALLED, COULDN'T DUPLICATE THE ISSUE, FILED A REPORT W/CHRYSLER, TESTED GROUNDING, AND CONCLUDED IT WAS A "FLUKE IN THE SYSTEM". ASKED ME TO PICK UP THE CAR DESPITE NOT MAKING REPAIR. "IF YOU HAVE ISSUES BRING IT BACK".

Corrective Action:

MULTIPLE SPORADIC FLASHING LOSS OF TRACTION LIGHT ON DRY ROADS AND ROLLING STARTS. 5/10/18 4872M VEHICLE IN MOTION ON CITY STREET 35MPH "SERVICE PARKING BRAKE" FLASHED ON DISPLAY 5/12/18 5004M MAKING LEFT TURN FROM STOP ON YIELD GREEN VERY SLIGHT DECLINE, CITY STREET, DEPRESSED GAS PEDAL TO MAKE TURN, CAR SLIPPED OUT OF GEAR FLASHING TO PUT CAR IN NEUTRAL OR PARK AND THEN BACK IN DRIVE. CAR ROLLED INTO INTERSECTION. I FLIPPED OVER TO TIPTRONIC W/O RESPONSE, SHIFTED TO NEUTRAL AND BACK W/O RESPONSE, KIDS IN BACKSEAT WHILE CAR IS STALLED PERPENDICULAR TO ONCOMING TRAFFIC. TURNED HAZARDS ON, SHIFTED TO PARK AND BACK, NO RESPONSE, ROLLED TO SIDE OF ROAD AT THIS POINT. PUT CAR BACK IN PARK, COUNTED TO FIVE, SHIFTED BACK TO DRIVE, AND CAR RESPONDED. 5/12/18 5084M FIANC DRIVING, CITY STREET 45MPH. MAKING LEFT TURN ACROSS 3 ONCOMING LANES FROM STOP, CAR AGAIN SLIPPED FROM GEAR AND FLASHED MESSAGE TO SHIFT INTO NEUTRAL OR PARK AND THEN BACK TO DRIVE. FIANC SHIFTED TO NEUTRAL AND BACK INTO DRIVE W/O RESPONSE. I TURNED ON HAZARDS, HE SHIFTS CAR INTO PARK AND COUNTED A FEW SECONDS BEFORE PUTTING IT PARK IN DRIVE AND PULLING OFF THE ROAD. DEALERSHIP CLOSED. 5/14/18 DROPPED CAR OFF AT JEEP 5/22/18 VM FROM JEEP, THEY DIDN'T KNOW WHAT THE ISSUE WAS 5/23/18 JEEP CALLED, COULDN'T DUPLICATE THE ISSUE, FILED A REPORT W/CHRYSLER, TESTED GROUNDING, AND CONCLUDED IT WAS A "FLUKE IN THE SYSTEM". ASKED ME TO PICK UP THE CAR DESPITE NOT MAKING REPAIR. "IF YOU HAVE ISSUES BRING IT BACK".

Additional Notes:

MULTIPLE SPORADIC FLASHING LOSS OF TRACTION LIGHT ON DRY ROADS AND ROLLING STARTS. 5/10/18 4872M VEHICLE IN MOTION ON CITY STREET 35MPH "SERVICE PARKING BRAKE" FLASHED ON DISPLAY 5/12/18 5004M MAKING LEFT TURN FROM STOP ON YIELD GREEN VERY SLIGHT DECLINE, CITY STREET, DEPRESSED GAS PEDAL TO MAKE TURN, CAR SLIPPED OUT OF GEAR FLASHING TO PUT CAR IN NEUTRAL OR PARK AND THEN BACK IN DRIVE. CAR ROLLED INTO INTERSECTION. I FLIPPED OVER TO TIPTRONIC W/O RESPONSE, SHIFTED TO NEUTRAL AND BACK W/O RESPONSE, KIDS IN BACKSEAT WHILE CAR IS STALLED PERPENDICULAR TO ONCOMING TRAFFIC. TURNED HAZARDS ON, SHIFTED TO PARK AND BACK, NO RESPONSE, ROLLED TO SIDE OF ROAD AT THIS POINT. PUT CAR BACK IN PARK, COUNTED TO FIVE, SHIFTED BACK TO DRIVE, AND CAR RESPONDED. 5/12/18 5084M FIANC DRIVING, CITY STREET 45MPH. MAKING LEFT TURN ACROSS 3 ONCOMING LANES FROM STOP, CAR AGAIN SLIPPED FROM GEAR AND FLASHED MESSAGE TO SHIFT INTO NEUTRAL OR PARK AND THEN BACK TO DRIVE. FIANC SHIFTED TO NEUTRAL AND BACK INTO DRIVE W/O RESPONSE. I TURNED ON HAZARDS, HE SHIFTS CAR INTO PARK AND COUNTED A FEW SECONDS BEFORE PUTTING IT PARK IN DRIVE AND PULLING OFF THE ROAD. DEALERSHIP CLOSED. 5/14/18 DROPPED CAR OFF AT JEEP 5/22/18 VM FROM JEEP, THEY DIDN'T KNOW WHAT THE ISSUE WAS 5/23/18 JEEP CALLED, COULDN'T DUPLICATE THE ISSUE, FILED A REPORT W/CHRYSLER, TESTED GROUNDING, AND CONCLUDED IT WAS A "FLUKE IN THE SYSTEM". ASKED ME TO PICK UP THE CAR DESPITE NOT MAKING REPAIR. "IF YOU HAVE ISSUES BRING IT BACK".

Manufacturer: JEEP
Mfg Campaign: 11097646
Notice Date: May 23, 2018
Recall Date: May 23, 2018
Chrysler (fca Us, Llc)
Campaign: 11097197 Other
May 22, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION, THE "SERVICE THE SHIFTER" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, 919-872-5500) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SELECTOR BEZEL AND HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT ALSO STATED THAT THE MANUFACTURER PROMISED TO GET BACK WITH HER WITHIN TWENTY-FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION, THE "SERVICE THE SHIFTER" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, 919-872-5500) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SELECTOR BEZEL AND HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT ALSO STATED THAT THE MANUFACTURER PROMISED TO GET BACK WITH HER WITHIN TWENTY-FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION, THE "SERVICE THE SHIFTER" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, 919-872-5500) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SELECTOR BEZEL AND HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT ALSO STATED THAT THE MANUFACTURER PROMISED TO GET BACK WITH HER WITHIN TWENTY-FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Manufacturer: JEEP
Mfg Campaign: 11097197
Notice Date: May 22, 2018
Recall Date: May 22, 2018
Chrysler (fca Us, Llc)
Campaign: 11097197 Other
May 22, 2018
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Potential Consequences:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION, THE "SERVICE THE SHIFTER" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, 919-872-5500) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SELECTOR BEZEL AND HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT ALSO STATED THAT THE MANUFACTURER PROMISED TO GET BACK WITH HER WITHIN TWENTY-FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION, THE "SERVICE THE SHIFTER" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, 919-872-5500) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SELECTOR BEZEL AND HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT ALSO STATED THAT THE MANUFACTURER PROMISED TO GET BACK WITH HER WITHIN TWENTY-FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION, THE "SERVICE THE SHIFTER" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, 919-872-5500) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SELECTOR BEZEL AND HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT ALSO STATED THAT THE MANUFACTURER PROMISED TO GET BACK WITH HER WITHIN TWENTY-FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Manufacturer: JEEP
Mfg Campaign: 11097197
Notice Date: May 22, 2018
Recall Date: May 22, 2018
Chrysler (fca Us, Llc)
Campaign: 11097197 Other
May 22, 2018
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Potential Consequences:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION, THE "SERVICE THE SHIFTER" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, 919-872-5500) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SELECTOR BEZEL AND HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT ALSO STATED THAT THE MANUFACTURER PROMISED TO GET BACK WITH HER WITHIN TWENTY-FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION, THE "SERVICE THE SHIFTER" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, 919-872-5500) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SELECTOR BEZEL AND HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT ALSO STATED THAT THE MANUFACTURER PROMISED TO GET BACK WITH HER WITHIN TWENTY-FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION, THE "SERVICE THE SHIFTER" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, 919-872-5500) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SELECTOR BEZEL AND HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT ALSO STATED THAT THE MANUFACTURER PROMISED TO GET BACK WITH HER WITHIN TWENTY-FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Manufacturer: JEEP
Mfg Campaign: 11097197
Notice Date: May 22, 2018
Recall Date: May 22, 2018
Chrysler (fca Us, Llc)
Campaign: 11092852 Other
May 10, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

TRANSMISSION STICKS - AFTER YOU ARE STOPPED AND THEN APPLY THE GAS, THE TRANSMISSION DOES NOT PROPERLY ENGAGE AND WHEN IT DOES, IT THEN "LAUNCHES" YOU. TRANSMISSION DOES NOT PROPERLY DOWNSHIFT - YOU WILL REMOVE YOUR FOOT FROM THE GAS TO START SLOWING DOWN AND IT SLOWS FOR A BRIEF SECOND AND THEN SURGES. REPAIRED WITH A COMPUTER REPROGRAM ON 5/1/18 AND THE PROBLEM REMAINS. JEEP IS WELL AWARE OF THESE TRANSMISSION ISSUES IN THESE VEHICLES AND REFUSES TO RECALL OR TO FIND A REPAIR TO FIX THE ISSUE. THERE ARE LITERALLY THOUSAND OF OWNERS WITH THE SAME ISSUE WHO HAVE MADE THE ISSUE KNOWN TO JEEP. I'M CONCERNED FOR MY SAFETY WHEN I DRIVE THE VEHICLE. I HAVE OWNED THE VEHICLE SINCE SEPTEMBER 2017 AND IT ONLY HAS 4150 MILES. I HAVE FILED A CONCERN WITH JEEP CORPORATE AND THERE IS NOTHING THAT THEY CAN DO FOR ME.

Corrective Action:

TRANSMISSION STICKS - AFTER YOU ARE STOPPED AND THEN APPLY THE GAS, THE TRANSMISSION DOES NOT PROPERLY ENGAGE AND WHEN IT DOES, IT THEN "LAUNCHES" YOU. TRANSMISSION DOES NOT PROPERLY DOWNSHIFT - YOU WILL REMOVE YOUR FOOT FROM THE GAS TO START SLOWING DOWN AND IT SLOWS FOR A BRIEF SECOND AND THEN SURGES. REPAIRED WITH A COMPUTER REPROGRAM ON 5/1/18 AND THE PROBLEM REMAINS. JEEP IS WELL AWARE OF THESE TRANSMISSION ISSUES IN THESE VEHICLES AND REFUSES TO RECALL OR TO FIND A REPAIR TO FIX THE ISSUE. THERE ARE LITERALLY THOUSAND OF OWNERS WITH THE SAME ISSUE WHO HAVE MADE THE ISSUE KNOWN TO JEEP. I'M CONCERNED FOR MY SAFETY WHEN I DRIVE THE VEHICLE. I HAVE OWNED THE VEHICLE SINCE SEPTEMBER 2017 AND IT ONLY HAS 4150 MILES. I HAVE FILED A CONCERN WITH JEEP CORPORATE AND THERE IS NOTHING THAT THEY CAN DO FOR ME.

Additional Notes:

TRANSMISSION STICKS - AFTER YOU ARE STOPPED AND THEN APPLY THE GAS, THE TRANSMISSION DOES NOT PROPERLY ENGAGE AND WHEN IT DOES, IT THEN "LAUNCHES" YOU. TRANSMISSION DOES NOT PROPERLY DOWNSHIFT - YOU WILL REMOVE YOUR FOOT FROM THE GAS TO START SLOWING DOWN AND IT SLOWS FOR A BRIEF SECOND AND THEN SURGES. REPAIRED WITH A COMPUTER REPROGRAM ON 5/1/18 AND THE PROBLEM REMAINS. JEEP IS WELL AWARE OF THESE TRANSMISSION ISSUES IN THESE VEHICLES AND REFUSES TO RECALL OR TO FIND A REPAIR TO FIX THE ISSUE. THERE ARE LITERALLY THOUSAND OF OWNERS WITH THE SAME ISSUE WHO HAVE MADE THE ISSUE KNOWN TO JEEP. I'M CONCERNED FOR MY SAFETY WHEN I DRIVE THE VEHICLE. I HAVE OWNED THE VEHICLE SINCE SEPTEMBER 2017 AND IT ONLY HAS 4150 MILES. I HAVE FILED A CONCERN WITH JEEP CORPORATE AND THERE IS NOTHING THAT THEY CAN DO FOR ME.

Manufacturer: JEEP
Mfg Campaign: 11092852
Notice Date: May 10, 2018
Recall Date: May 10, 2018
Chrysler (fca Us, Llc)
Campaign: 11090778 Other
Apr 28, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

SERVICE SHIFTER ERROR CODE; CAR HAD TO BE TOWED TO DEALER.

Corrective Action:

SERVICE SHIFTER ERROR CODE; CAR HAD TO BE TOWED TO DEALER.

Additional Notes:

SERVICE SHIFTER ERROR CODE; CAR HAD TO BE TOWED TO DEALER.

Manufacturer: JEEP
Mfg Campaign: 11090778
Notice Date: Apr 28, 2018
Recall Date: Apr 28, 2018
Chrysler (fca Us, Llc)
Campaign: 11090313 Other
Apr 26, 2018
Defect Description:

ENGINE

Potential Consequences:

PER JEEP SERVICE THE VEHICLE CONSUMES OIL. WITHOUT ANY WARNING LIGHT, IT WILL JUST CUTOFF. BOTH TIMES WE EXPERIENCE THE ISSUE LEAVING A STOP SIGN. THANKFULLY WE WERE NOT IN THE MIDDLE OF THE INTERSECTION WHEN IT DIED. THIS IS THE SECOND PROBLEM IN LESS THAN A YEAR OF OWNERSHIP. THE FIRST PROBLEM WAS A BRAKING ISSUE THAT THE VEHICLE JUMPS WHEN IT YOU LET OFF THE BREAKS AND PUSH THEM AGAIN. THE DEALER DID A FIRMWARE UPGRADE ON THE TRANSMISSION BUT IT STILL HAS THE ISSUE JUST TO A LESSER EXTENT. I HAVE A CASE WITH FCA CASE #: 33883097 THEY ARE NOT RESPONDING. THEY HAVE HAD THE CAR FOR A MONTH.

Corrective Action:

PER JEEP SERVICE THE VEHICLE CONSUMES OIL. WITHOUT ANY WARNING LIGHT, IT WILL JUST CUTOFF. BOTH TIMES WE EXPERIENCE THE ISSUE LEAVING A STOP SIGN. THANKFULLY WE WERE NOT IN THE MIDDLE OF THE INTERSECTION WHEN IT DIED. THIS IS THE SECOND PROBLEM IN LESS THAN A YEAR OF OWNERSHIP. THE FIRST PROBLEM WAS A BRAKING ISSUE THAT THE VEHICLE JUMPS WHEN IT YOU LET OFF THE BREAKS AND PUSH THEM AGAIN. THE DEALER DID A FIRMWARE UPGRADE ON THE TRANSMISSION BUT IT STILL HAS THE ISSUE JUST TO A LESSER EXTENT. I HAVE A CASE WITH FCA CASE #: 33883097 THEY ARE NOT RESPONDING. THEY HAVE HAD THE CAR FOR A MONTH.

Additional Notes:

PER JEEP SERVICE THE VEHICLE CONSUMES OIL. WITHOUT ANY WARNING LIGHT, IT WILL JUST CUTOFF. BOTH TIMES WE EXPERIENCE THE ISSUE LEAVING A STOP SIGN. THANKFULLY WE WERE NOT IN THE MIDDLE OF THE INTERSECTION WHEN IT DIED. THIS IS THE SECOND PROBLEM IN LESS THAN A YEAR OF OWNERSHIP. THE FIRST PROBLEM WAS A BRAKING ISSUE THAT THE VEHICLE JUMPS WHEN IT YOU LET OFF THE BREAKS AND PUSH THEM AGAIN. THE DEALER DID A FIRMWARE UPGRADE ON THE TRANSMISSION BUT IT STILL HAS THE ISSUE JUST TO A LESSER EXTENT. I HAVE A CASE WITH FCA CASE #: 33883097 THEY ARE NOT RESPONDING. THEY HAVE HAD THE CAR FOR A MONTH.

Manufacturer: JEEP
Mfg Campaign: 11090313
Notice Date: Apr 26, 2018
Recall Date: Apr 26, 2018
Chrysler (fca Us, Llc)
Campaign: 11090313 Other
Apr 26, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

PER JEEP SERVICE THE VEHICLE CONSUMES OIL. WITHOUT ANY WARNING LIGHT, IT WILL JUST CUTOFF. BOTH TIMES WE EXPERIENCE THE ISSUE LEAVING A STOP SIGN. THANKFULLY WE WERE NOT IN THE MIDDLE OF THE INTERSECTION WHEN IT DIED. THIS IS THE SECOND PROBLEM IN LESS THAN A YEAR OF OWNERSHIP. THE FIRST PROBLEM WAS A BRAKING ISSUE THAT THE VEHICLE JUMPS WHEN IT YOU LET OFF THE BREAKS AND PUSH THEM AGAIN. THE DEALER DID A FIRMWARE UPGRADE ON THE TRANSMISSION BUT IT STILL HAS THE ISSUE JUST TO A LESSER EXTENT. I HAVE A CASE WITH FCA CASE #: 33883097 THEY ARE NOT RESPONDING. THEY HAVE HAD THE CAR FOR A MONTH.

Corrective Action:

PER JEEP SERVICE THE VEHICLE CONSUMES OIL. WITHOUT ANY WARNING LIGHT, IT WILL JUST CUTOFF. BOTH TIMES WE EXPERIENCE THE ISSUE LEAVING A STOP SIGN. THANKFULLY WE WERE NOT IN THE MIDDLE OF THE INTERSECTION WHEN IT DIED. THIS IS THE SECOND PROBLEM IN LESS THAN A YEAR OF OWNERSHIP. THE FIRST PROBLEM WAS A BRAKING ISSUE THAT THE VEHICLE JUMPS WHEN IT YOU LET OFF THE BREAKS AND PUSH THEM AGAIN. THE DEALER DID A FIRMWARE UPGRADE ON THE TRANSMISSION BUT IT STILL HAS THE ISSUE JUST TO A LESSER EXTENT. I HAVE A CASE WITH FCA CASE #: 33883097 THEY ARE NOT RESPONDING. THEY HAVE HAD THE CAR FOR A MONTH.

Additional Notes:

PER JEEP SERVICE THE VEHICLE CONSUMES OIL. WITHOUT ANY WARNING LIGHT, IT WILL JUST CUTOFF. BOTH TIMES WE EXPERIENCE THE ISSUE LEAVING A STOP SIGN. THANKFULLY WE WERE NOT IN THE MIDDLE OF THE INTERSECTION WHEN IT DIED. THIS IS THE SECOND PROBLEM IN LESS THAN A YEAR OF OWNERSHIP. THE FIRST PROBLEM WAS A BRAKING ISSUE THAT THE VEHICLE JUMPS WHEN IT YOU LET OFF THE BREAKS AND PUSH THEM AGAIN. THE DEALER DID A FIRMWARE UPGRADE ON THE TRANSMISSION BUT IT STILL HAS THE ISSUE JUST TO A LESSER EXTENT. I HAVE A CASE WITH FCA CASE #: 33883097 THEY ARE NOT RESPONDING. THEY HAVE HAD THE CAR FOR A MONTH.

Manufacturer: JEEP
Mfg Campaign: 11090313
Notice Date: Apr 26, 2018
Recall Date: Apr 26, 2018
Chrysler (fca Us, Llc)
Campaign: 11090368 Other
Apr 26, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SERVICE SHIFTER THEN ALL LIGHTS TURN RED ON SHIFTER

Corrective Action:

SERVICE SHIFTER THEN ALL LIGHTS TURN RED ON SHIFTER

Additional Notes:

SERVICE SHIFTER THEN ALL LIGHTS TURN RED ON SHIFTER

Manufacturer: JEEP
Mfg Campaign: 11090368
Notice Date: Apr 26, 2018
Recall Date: Apr 26, 2018
Chrysler (fca Us, Llc)
Campaign: 11089697 Other
Apr 23, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SERVICE SHIFTERS

Corrective Action:

SERVICE SHIFTERS

Additional Notes:

SERVICE SHIFTERS

Manufacturer: JEEP
Mfg Campaign: 11089697
Notice Date: Apr 23, 2018
Recall Date: Apr 23, 2018
Chrysler (fca Us, Llc)
Campaign: 11089538 Other
Apr 22, 2018
Defect Description:

ENGINE

Potential Consequences:

SEVERE ISSUES WITH JEEP UNEXPECTEDLY SHAKING WHILE IDLE, AND WORSE DURING ACCELERATION AS IF IT IS GOING TO SHUT OFF AT ANY TIME. ALSO ISSUES WITH SHIFTING. NO ENGINE LIGHTS OR ETC ON...TEMP, BATTERY, OIL ALL IN NORMAL RANGE. CURRENTLY UNRESOLVED. PURCHASED NEW, FIRST OWNER

Corrective Action:

SEVERE ISSUES WITH JEEP UNEXPECTEDLY SHAKING WHILE IDLE, AND WORSE DURING ACCELERATION AS IF IT IS GOING TO SHUT OFF AT ANY TIME. ALSO ISSUES WITH SHIFTING. NO ENGINE LIGHTS OR ETC ON...TEMP, BATTERY, OIL ALL IN NORMAL RANGE. CURRENTLY UNRESOLVED. PURCHASED NEW, FIRST OWNER

Additional Notes:

SEVERE ISSUES WITH JEEP UNEXPECTEDLY SHAKING WHILE IDLE, AND WORSE DURING ACCELERATION AS IF IT IS GOING TO SHUT OFF AT ANY TIME. ALSO ISSUES WITH SHIFTING. NO ENGINE LIGHTS OR ETC ON...TEMP, BATTERY, OIL ALL IN NORMAL RANGE. CURRENTLY UNRESOLVED. PURCHASED NEW, FIRST OWNER

Manufacturer: JEEP
Mfg Campaign: 11089538
Notice Date: Apr 22, 2018
Recall Date: Apr 22, 2018
Chrysler (fca Us, Llc)
Campaign: 11089538 Other
Apr 22, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

SEVERE ISSUES WITH JEEP UNEXPECTEDLY SHAKING WHILE IDLE, AND WORSE DURING ACCELERATION AS IF IT IS GOING TO SHUT OFF AT ANY TIME. ALSO ISSUES WITH SHIFTING. NO ENGINE LIGHTS OR ETC ON...TEMP, BATTERY, OIL ALL IN NORMAL RANGE. CURRENTLY UNRESOLVED. PURCHASED NEW, FIRST OWNER

Corrective Action:

SEVERE ISSUES WITH JEEP UNEXPECTEDLY SHAKING WHILE IDLE, AND WORSE DURING ACCELERATION AS IF IT IS GOING TO SHUT OFF AT ANY TIME. ALSO ISSUES WITH SHIFTING. NO ENGINE LIGHTS OR ETC ON...TEMP, BATTERY, OIL ALL IN NORMAL RANGE. CURRENTLY UNRESOLVED. PURCHASED NEW, FIRST OWNER

Additional Notes:

SEVERE ISSUES WITH JEEP UNEXPECTEDLY SHAKING WHILE IDLE, AND WORSE DURING ACCELERATION AS IF IT IS GOING TO SHUT OFF AT ANY TIME. ALSO ISSUES WITH SHIFTING. NO ENGINE LIGHTS OR ETC ON...TEMP, BATTERY, OIL ALL IN NORMAL RANGE. CURRENTLY UNRESOLVED. PURCHASED NEW, FIRST OWNER

Manufacturer: JEEP
Mfg Campaign: 11089538
Notice Date: Apr 22, 2018
Recall Date: Apr 22, 2018
Chrysler (fca Us, Llc)
Campaign: 11089212 Other
Apr 21, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

. THE TRANSMISSION JERKS SO HARD AT TIMES IN LOW GEARS THAT IT FEELS LIKE YOU ARE HIT FROM THE REAR. SHIFTING OF TRANS IS NOT SMOOTH AT LOW GEARS ESPECIALLY ON A INCLINE.THIS HAS HAPPEND MULTIPLE TIMES.

Corrective Action:

. THE TRANSMISSION JERKS SO HARD AT TIMES IN LOW GEARS THAT IT FEELS LIKE YOU ARE HIT FROM THE REAR. SHIFTING OF TRANS IS NOT SMOOTH AT LOW GEARS ESPECIALLY ON A INCLINE.THIS HAS HAPPEND MULTIPLE TIMES.

Additional Notes:

. THE TRANSMISSION JERKS SO HARD AT TIMES IN LOW GEARS THAT IT FEELS LIKE YOU ARE HIT FROM THE REAR. SHIFTING OF TRANS IS NOT SMOOTH AT LOW GEARS ESPECIALLY ON A INCLINE.THIS HAS HAPPEND MULTIPLE TIMES.

Manufacturer: JEEP
Mfg Campaign: 11089212
Notice Date: Apr 21, 2018
Recall Date: Apr 21, 2018
Chrysler (fca Us, Llc)
Campaign: 11088956 Other
Apr 19, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

DRIVING JEEP WHEN "SERVICE SHIFTER" MESSAGE CAME ON DASH. ALL LIGHTS ON SHIFTING PANEL BETWEEN SEATS CAME ON. CAR LOST POWER. WAS ABLE TO COAST OFF ROAD, LET SIT FOR ONE MINUTE AND RESTARTED. ALL WAS FINE. WAS TRAVELING ON LOCAL STREET AT 45 MPH.

Corrective Action:

DRIVING JEEP WHEN "SERVICE SHIFTER" MESSAGE CAME ON DASH. ALL LIGHTS ON SHIFTING PANEL BETWEEN SEATS CAME ON. CAR LOST POWER. WAS ABLE TO COAST OFF ROAD, LET SIT FOR ONE MINUTE AND RESTARTED. ALL WAS FINE. WAS TRAVELING ON LOCAL STREET AT 45 MPH.

Additional Notes:

DRIVING JEEP WHEN "SERVICE SHIFTER" MESSAGE CAME ON DASH. ALL LIGHTS ON SHIFTING PANEL BETWEEN SEATS CAME ON. CAR LOST POWER. WAS ABLE TO COAST OFF ROAD, LET SIT FOR ONE MINUTE AND RESTARTED. ALL WAS FINE. WAS TRAVELING ON LOCAL STREET AT 45 MPH.

Manufacturer: JEEP
Mfg Campaign: 11088956
Notice Date: Apr 19, 2018
Recall Date: Apr 19, 2018
Chrysler (fca Us, Llc)
Campaign: 11088941 Other
Apr 18, 2018
Defect Description:

STEERING

Potential Consequences:

JEEP CHEROKEE LATITUDE KEY IGNITION, KEY WILL NOT COME OUT OF THE IGNITION, AFTER PARKING TO JEEP, I TRIED PUTTING THE BREAK ON AND NOTHING HAPPENS, I COULD BE PARKING ON A FLAT PARKING LOT, OR IN MY DRIVE WAY, THIS HAS HAPPEN THREE TIMES AND THREE TIMES I HAVE TAKEN IT BACK TO THE DEALER AND THEY SAY THAT THERE IS NOTING WRONG, BUT THIS KEEP HAPPING. I WOULD HAVE TO LEAVE THE CAR

Corrective Action:

JEEP CHEROKEE LATITUDE KEY IGNITION, KEY WILL NOT COME OUT OF THE IGNITION, AFTER PARKING TO JEEP, I TRIED PUTTING THE BREAK ON AND NOTHING HAPPENS, I COULD BE PARKING ON A FLAT PARKING LOT, OR IN MY DRIVE WAY, THIS HAS HAPPEN THREE TIMES AND THREE TIMES I HAVE TAKEN IT BACK TO THE DEALER AND THEY SAY THAT THERE IS NOTING WRONG, BUT THIS KEEP HAPPING. I WOULD HAVE TO LEAVE THE CAR

Additional Notes:

JEEP CHEROKEE LATITUDE KEY IGNITION, KEY WILL NOT COME OUT OF THE IGNITION, AFTER PARKING TO JEEP, I TRIED PUTTING THE BREAK ON AND NOTHING HAPPENS, I COULD BE PARKING ON A FLAT PARKING LOT, OR IN MY DRIVE WAY, THIS HAS HAPPEN THREE TIMES AND THREE TIMES I HAVE TAKEN IT BACK TO THE DEALER AND THEY SAY THAT THERE IS NOTING WRONG, BUT THIS KEEP HAPPING. I WOULD HAVE TO LEAVE THE CAR

Manufacturer: JEEP
Mfg Campaign: 11088941
Notice Date: Apr 18, 2018
Recall Date: Apr 18, 2018
Chrysler (fca Us, Llc)
Campaign: 11083363 Other
Apr 5, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

Corrective Action:

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

Additional Notes:

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

Manufacturer: JEEP
Mfg Campaign: 11083363
Notice Date: Apr 5, 2018
Recall Date: Apr 5, 2018
Chrysler (fca Us, Llc)
Campaign: 11083363 Other
Apr 5, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

Corrective Action:

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

Additional Notes:

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

Manufacturer: JEEP
Mfg Campaign: 11083363
Notice Date: Apr 5, 2018
Recall Date: Apr 5, 2018
Chrysler (fca Us, Llc)
Campaign: 11083363 Other
Apr 5, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

Corrective Action:

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

Additional Notes:

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

Manufacturer: JEEP
Mfg Campaign: 11083363
Notice Date: Apr 5, 2018
Recall Date: Apr 5, 2018
Chrysler (fca Us, Llc)
Campaign: 11083365 Other
Apr 5, 2018
Defect Description:

AIR BAGS

Potential Consequences:

TAKATA RECALL: SERVICE PASSENGER AIR BAGS ALERT TAKATA RECALL: ALERT MESSAGE INDICATING THAT VEHICLE NEED TO BE IN PARK TO SHIFT GEARS WHEN THE GEARS WERE NOT BEING SHIFTED, AFTER RECEIVING ALERT THE VEHICLE SHUT OFF. THIS ALL OCCURRED IN A 2-5 MINUTE TIME SPAN. ISSUE IS REOCCURRING AND I AM UNABLE TO DIVE THE VEHICLE. THIS ISSUE HAS TRIGGER THE CHECK ENGINE LIGHT.

Corrective Action:

TAKATA RECALL: SERVICE PASSENGER AIR BAGS ALERT TAKATA RECALL: ALERT MESSAGE INDICATING THAT VEHICLE NEED TO BE IN PARK TO SHIFT GEARS WHEN THE GEARS WERE NOT BEING SHIFTED, AFTER RECEIVING ALERT THE VEHICLE SHUT OFF. THIS ALL OCCURRED IN A 2-5 MINUTE TIME SPAN. ISSUE IS REOCCURRING AND I AM UNABLE TO DIVE THE VEHICLE. THIS ISSUE HAS TRIGGER THE CHECK ENGINE LIGHT.

Additional Notes:

TAKATA RECALL: SERVICE PASSENGER AIR BAGS ALERT TAKATA RECALL: ALERT MESSAGE INDICATING THAT VEHICLE NEED TO BE IN PARK TO SHIFT GEARS WHEN THE GEARS WERE NOT BEING SHIFTED, AFTER RECEIVING ALERT THE VEHICLE SHUT OFF. THIS ALL OCCURRED IN A 2-5 MINUTE TIME SPAN. ISSUE IS REOCCURRING AND I AM UNABLE TO DIVE THE VEHICLE. THIS ISSUE HAS TRIGGER THE CHECK ENGINE LIGHT.

Manufacturer: JEEP
Mfg Campaign: 11083365
Notice Date: Apr 5, 2018
Recall Date: Apr 5, 2018
Chrysler (fca Us, Llc)
Campaign: 11083365 Other
Apr 5, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

TAKATA RECALL: SERVICE PASSENGER AIR BAGS ALERT TAKATA RECALL: ALERT MESSAGE INDICATING THAT VEHICLE NEED TO BE IN PARK TO SHIFT GEARS WHEN THE GEARS WERE NOT BEING SHIFTED, AFTER RECEIVING ALERT THE VEHICLE SHUT OFF. THIS ALL OCCURRED IN A 2-5 MINUTE TIME SPAN. ISSUE IS REOCCURRING AND I AM UNABLE TO DIVE THE VEHICLE. THIS ISSUE HAS TRIGGER THE CHECK ENGINE LIGHT.

Corrective Action:

TAKATA RECALL: SERVICE PASSENGER AIR BAGS ALERT TAKATA RECALL: ALERT MESSAGE INDICATING THAT VEHICLE NEED TO BE IN PARK TO SHIFT GEARS WHEN THE GEARS WERE NOT BEING SHIFTED, AFTER RECEIVING ALERT THE VEHICLE SHUT OFF. THIS ALL OCCURRED IN A 2-5 MINUTE TIME SPAN. ISSUE IS REOCCURRING AND I AM UNABLE TO DIVE THE VEHICLE. THIS ISSUE HAS TRIGGER THE CHECK ENGINE LIGHT.

Additional Notes:

TAKATA RECALL: SERVICE PASSENGER AIR BAGS ALERT TAKATA RECALL: ALERT MESSAGE INDICATING THAT VEHICLE NEED TO BE IN PARK TO SHIFT GEARS WHEN THE GEARS WERE NOT BEING SHIFTED, AFTER RECEIVING ALERT THE VEHICLE SHUT OFF. THIS ALL OCCURRED IN A 2-5 MINUTE TIME SPAN. ISSUE IS REOCCURRING AND I AM UNABLE TO DIVE THE VEHICLE. THIS ISSUE HAS TRIGGER THE CHECK ENGINE LIGHT.

Manufacturer: JEEP
Mfg Campaign: 11083365
Notice Date: Apr 5, 2018
Recall Date: Apr 5, 2018

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