Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE IS USING EXCESSIVE AMOUNTS OF OIL. USING 1.25-1.5 QUARTS OF OIL PER 1,000 MILES. ENGINE HAS SHUT OFF WHILE DRIVING ON HIGHWAY ON 2 OCCASIONS. WHEN ENGINE OIL IS LOW IT DOES NOT SHIFT PROPERLY. FIRST ENGINE WAS REPLACED WITH A NEW ONE AND THE REPLACEMENT ENGINE IS ALSO USING EXCESSIVE AMOUNTS OF OIL. ADVISED BY DEALERSHIP TO LET NEW MOTOR BREAK IN AND COME BACK AFTER BREAK IN PERIOD OF 7,500 MILES. OWNERS MANUAL STATES THAT THIS VEHICLE DOES NOT REQUIRE A LONG BREAK IN PERIOD AS DEALERSHIP STATED.
Corrective Action:
ENGINE IS USING EXCESSIVE AMOUNTS OF OIL. USING 1.25-1.5 QUARTS OF OIL PER 1,000 MILES. ENGINE HAS SHUT OFF WHILE DRIVING ON HIGHWAY ON 2 OCCASIONS. WHEN ENGINE OIL IS LOW IT DOES NOT SHIFT PROPERLY. FIRST ENGINE WAS REPLACED WITH A NEW ONE AND THE REPLACEMENT ENGINE IS ALSO USING EXCESSIVE AMOUNTS OF OIL. ADVISED BY DEALERSHIP TO LET NEW MOTOR BREAK IN AND COME BACK AFTER BREAK IN PERIOD OF 7,500 MILES. OWNERS MANUAL STATES THAT THIS VEHICLE DOES NOT REQUIRE A LONG BREAK IN PERIOD AS DEALERSHIP STATED.
Additional Notes:
ENGINE IS USING EXCESSIVE AMOUNTS OF OIL. USING 1.25-1.5 QUARTS OF OIL PER 1,000 MILES. ENGINE HAS SHUT OFF WHILE DRIVING ON HIGHWAY ON 2 OCCASIONS. WHEN ENGINE OIL IS LOW IT DOES NOT SHIFT PROPERLY. FIRST ENGINE WAS REPLACED WITH A NEW ONE AND THE REPLACEMENT ENGINE IS ALSO USING EXCESSIVE AMOUNTS OF OIL. ADVISED BY DEALERSHIP TO LET NEW MOTOR BREAK IN AND COME BACK AFTER BREAK IN PERIOD OF 7,500 MILES. OWNERS MANUAL STATES THAT THIS VEHICLE DOES NOT REQUIRE A LONG BREAK IN PERIOD AS DEALERSHIP STATED.
Mfg Campaign: 11120745
Recall Date: Aug 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHIFTER SERVICE PROBLEM SHIFTER AND WIRING NEED TO BE REPLACED ACCORDING TO DEALER MY CAR ONLY HAS FORTY SEVEN THOUSAND MILES ON IT SEARCH ONLINE REVEALS SEVERAL OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND THERE ARE TALKS OF RECALLS BUT NOTHING HAS BEEN DONE AT THIS POINT
Corrective Action:
SHIFTER SERVICE PROBLEM SHIFTER AND WIRING NEED TO BE REPLACED ACCORDING TO DEALER MY CAR ONLY HAS FORTY SEVEN THOUSAND MILES ON IT SEARCH ONLINE REVEALS SEVERAL OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND THERE ARE TALKS OF RECALLS BUT NOTHING HAS BEEN DONE AT THIS POINT
Additional Notes:
SHIFTER SERVICE PROBLEM SHIFTER AND WIRING NEED TO BE REPLACED ACCORDING TO DEALER MY CAR ONLY HAS FORTY SEVEN THOUSAND MILES ON IT SEARCH ONLINE REVEALS SEVERAL OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND THERE ARE TALKS OF RECALLS BUT NOTHING HAS BEEN DONE AT THIS POINT
Mfg Campaign: 11120470
Recall Date: Aug 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
KEEP GETTING SERVICE SHIFTER AND NEED TO STOP VEHICLE AND SHUT OFF AND START UP AGAIN. SOMETIME VEHICLE WILL RUN GOOD FOR A COUPLE OF DAYS, OTHER TIMES GET 5 MINUTES DOWN THE ROAD AND IT RETURNS. WENT ON A LONG ROAD TRIP AND HAVE TO PULL OVER A NUMBER OF TIMES ON A VERY BUSY INTERSTATE. I BROUGHT IT INTO THE SHOP THREE (3) TIMES WITH THE SAME ISSUE (LATE DATE 8/2/18), LAST TIME I WAS TOLD IT WOULD BE $380.00 TO REPLACE A HARNESS FOR SOME KIND OF CABLE AND THEY NEEDED TO ORDER PARTS. STILL WAITING FOR THE CALL FROM THE SHOP WITH A DATE TO REPLACE THE HARNESS.
Corrective Action:
KEEP GETTING SERVICE SHIFTER AND NEED TO STOP VEHICLE AND SHUT OFF AND START UP AGAIN. SOMETIME VEHICLE WILL RUN GOOD FOR A COUPLE OF DAYS, OTHER TIMES GET 5 MINUTES DOWN THE ROAD AND IT RETURNS. WENT ON A LONG ROAD TRIP AND HAVE TO PULL OVER A NUMBER OF TIMES ON A VERY BUSY INTERSTATE. I BROUGHT IT INTO THE SHOP THREE (3) TIMES WITH THE SAME ISSUE (LATE DATE 8/2/18), LAST TIME I WAS TOLD IT WOULD BE $380.00 TO REPLACE A HARNESS FOR SOME KIND OF CABLE AND THEY NEEDED TO ORDER PARTS. STILL WAITING FOR THE CALL FROM THE SHOP WITH A DATE TO REPLACE THE HARNESS.
Additional Notes:
KEEP GETTING SERVICE SHIFTER AND NEED TO STOP VEHICLE AND SHUT OFF AND START UP AGAIN. SOMETIME VEHICLE WILL RUN GOOD FOR A COUPLE OF DAYS, OTHER TIMES GET 5 MINUTES DOWN THE ROAD AND IT RETURNS. WENT ON A LONG ROAD TRIP AND HAVE TO PULL OVER A NUMBER OF TIMES ON A VERY BUSY INTERSTATE. I BROUGHT IT INTO THE SHOP THREE (3) TIMES WITH THE SAME ISSUE (LATE DATE 8/2/18), LAST TIME I WAS TOLD IT WOULD BE $380.00 TO REPLACE A HARNESS FOR SOME KIND OF CABLE AND THEY NEEDED TO ORDER PARTS. STILL WAITING FOR THE CALL FROM THE SHOP WITH A DATE TO REPLACE THE HARNESS.
Mfg Campaign: 11119817
Recall Date: Aug 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEEP GETTING SERVICE SHIFTER AND NEED TO STOP VEHICLE AND SHUT OFF AND START UP AGAIN. SOMETIME VEHICLE WILL RUN GOOD FOR A COUPLE OF DAYS, OTHER TIMES GET 5 MINUTES DOWN THE ROAD AND IT RETURNS. WENT ON A LONG ROAD TRIP AND HAVE TO PULL OVER A NUMBER OF TIMES ON A VERY BUSY INTERSTATE. I BROUGHT IT INTO THE SHOP THREE (3) TIMES WITH THE SAME ISSUE (LATE DATE 8/2/18), LAST TIME I WAS TOLD IT WOULD BE $380.00 TO REPLACE A HARNESS FOR SOME KIND OF CABLE AND THEY NEEDED TO ORDER PARTS. STILL WAITING FOR THE CALL FROM THE SHOP WITH A DATE TO REPLACE THE HARNESS.
Corrective Action:
KEEP GETTING SERVICE SHIFTER AND NEED TO STOP VEHICLE AND SHUT OFF AND START UP AGAIN. SOMETIME VEHICLE WILL RUN GOOD FOR A COUPLE OF DAYS, OTHER TIMES GET 5 MINUTES DOWN THE ROAD AND IT RETURNS. WENT ON A LONG ROAD TRIP AND HAVE TO PULL OVER A NUMBER OF TIMES ON A VERY BUSY INTERSTATE. I BROUGHT IT INTO THE SHOP THREE (3) TIMES WITH THE SAME ISSUE (LATE DATE 8/2/18), LAST TIME I WAS TOLD IT WOULD BE $380.00 TO REPLACE A HARNESS FOR SOME KIND OF CABLE AND THEY NEEDED TO ORDER PARTS. STILL WAITING FOR THE CALL FROM THE SHOP WITH A DATE TO REPLACE THE HARNESS.
Additional Notes:
KEEP GETTING SERVICE SHIFTER AND NEED TO STOP VEHICLE AND SHUT OFF AND START UP AGAIN. SOMETIME VEHICLE WILL RUN GOOD FOR A COUPLE OF DAYS, OTHER TIMES GET 5 MINUTES DOWN THE ROAD AND IT RETURNS. WENT ON A LONG ROAD TRIP AND HAVE TO PULL OVER A NUMBER OF TIMES ON A VERY BUSY INTERSTATE. I BROUGHT IT INTO THE SHOP THREE (3) TIMES WITH THE SAME ISSUE (LATE DATE 8/2/18), LAST TIME I WAS TOLD IT WOULD BE $380.00 TO REPLACE A HARNESS FOR SOME KIND OF CABLE AND THEY NEEDED TO ORDER PARTS. STILL WAITING FOR THE CALL FROM THE SHOP WITH A DATE TO REPLACE THE HARNESS.
Mfg Campaign: 11119817
Recall Date: Aug 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLS WHILE DRIVING BECAUSE OF LOW OIL. JEEP IS 2 1/2 YRS. OLD WITH 50,000 MILES AND SHOULD NOT BE BURNING OIL. MANY PEOPLE COMPLAINING OF THE SAME THING.
Corrective Action:
ENGINE STALLS WHILE DRIVING BECAUSE OF LOW OIL. JEEP IS 2 1/2 YRS. OLD WITH 50,000 MILES AND SHOULD NOT BE BURNING OIL. MANY PEOPLE COMPLAINING OF THE SAME THING.
Additional Notes:
ENGINE STALLS WHILE DRIVING BECAUSE OF LOW OIL. JEEP IS 2 1/2 YRS. OLD WITH 50,000 MILES AND SHOULD NOT BE BURNING OIL. MANY PEOPLE COMPLAINING OF THE SAME THING.
Mfg Campaign: 11119750
Recall Date: Aug 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CAR WILL SPUTTER AND SHUT DOWN WHILE DRIVING IN MY NEIGHBORHOOD. WHEN I TRIED TO START IT THE CAR WOULD SPUTTER AS IF IT WAS STUCK IN THE STARTER, THEN JUST SHUT DOWN. I ATTEMPTED AGAIN AND STILL NOTHING. I'VE CALLED THE DEALERSHIP AND THEY BLOW ME OFF. I DON'T KNOW WHAT TO DO AND WITH AN ENGINE ACTING LIKE THIS IS GOING TO CAUSE AN ACCIDENT. SOMETHING NEEDS TO BE DONE PLEASE!!!
Corrective Action:
MY CAR WILL SPUTTER AND SHUT DOWN WHILE DRIVING IN MY NEIGHBORHOOD. WHEN I TRIED TO START IT THE CAR WOULD SPUTTER AS IF IT WAS STUCK IN THE STARTER, THEN JUST SHUT DOWN. I ATTEMPTED AGAIN AND STILL NOTHING. I'VE CALLED THE DEALERSHIP AND THEY BLOW ME OFF. I DON'T KNOW WHAT TO DO AND WITH AN ENGINE ACTING LIKE THIS IS GOING TO CAUSE AN ACCIDENT. SOMETHING NEEDS TO BE DONE PLEASE!!!
Additional Notes:
MY CAR WILL SPUTTER AND SHUT DOWN WHILE DRIVING IN MY NEIGHBORHOOD. WHEN I TRIED TO START IT THE CAR WOULD SPUTTER AS IF IT WAS STUCK IN THE STARTER, THEN JUST SHUT DOWN. I ATTEMPTED AGAIN AND STILL NOTHING. I'VE CALLED THE DEALERSHIP AND THEY BLOW ME OFF. I DON'T KNOW WHAT TO DO AND WITH AN ENGINE ACTING LIKE THIS IS GOING TO CAUSE AN ACCIDENT. SOMETHING NEEDS TO BE DONE PLEASE!!!
Mfg Campaign: 11118610
Recall Date: Aug 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THIS EVENING I WAS DRIVING MY 2016 JEEP CHEROKEE WHEN IT SUDDENLY LOST POWER AND I COULDN'T ACCELERATE OR ADEQUATELY TURN. I WAS BEGINNING TO ACCELERATE AFTER HAVING BEEN STOPPED AT A TRAFFIC LIGHT AND MADE A RIGHT HAND TURN. I WAS TRAVELING BETWEEN APPROXIMATELY 20 AND 30 MPH WHEN MY VEHICLE LOST POWER. MY MUSIC CONTINUED TO PLAY, MY DIGITAL SCREEN HOUSING THE SPEED REMAINED ILLUMINATED AND I NOTICED THE BATTERY LIGHT WAS ON. I DID NOT NOTICE A MESSAGE ON THIS SCREEN BUT THERE COULD HAVE BEEN ONE. I WAS MORE FOCUSED ON GETTING MY VEHICLE OFF OF THE ROAD SINCE IT WAS NO LONGER MOVING. LUCKILY THERE WAS A PARKING LOT APPROXIMATELY 20 FEET AHEAD. I WAS ABLE TO COAST MY CAR INTO THE PARKING LOT. STEERING WAS DIFFICULT BUT MANAGEABLE. ONCE IN THE PARKING LOT I PLACED THE VEHICLE IN PARK AND TURNED THE ENGINE OFF. I WAITED A MOMENT AND ATTEMPTED TO TURN IT BACK ON. THE VEHICLE BEGAN TO BUCK/SHAKE AND MADE A NOISE AS IF IT WAS TRYING TO START BUT NOT ABLE TO. THE DIGITAL MONITOR FLICKERED ON AND FINALLY THE ENGINE TURNED OVER AND THE VEHICLE WAS RUNNING. I LEFT IT RUNNING FOR SEVERAL MINUTES AND THEN TURNED THE ENGINE OFF. THE VEHICLE RESTARTED WITH NO PROBLEMS AND WAS ABLE TO MAKE IT BACK TO MY HOME APPROXIMATELY 20 MILES FROM WHERE THIS OCCURRED. THIS WAS TERRIFYING. WHAT WOULD I HAVE DONE IF I WAS ON AN INTERSTATE OR HIGHWAY AND TRAFFIC WAS HEAVY? AFTER THIS INCIDENT AND PRIOR TO FILING THIS COMPLAINT, I RESEARCHED THIS PROBLEM AND HAVE FOUND SEVERAL VIDEOS ON YOUTUBE SHOWING EXACTLY WHAT I EXPERIENCED. I HAVE ALSO READ COMPLAINTS ON VARIOUS FORUMS (ONE TITLED JEEP FORUM) DESCRIBING THE SITUATION I EXPERIENCED. I DO NOT FEEL THIS VEHICLE IS SAFE OR CAN BE TRUSTED WITH MY LIFE OR OTHERS. THIS NEEDS TO BE INVESTIGATED.
Corrective Action:
THIS EVENING I WAS DRIVING MY 2016 JEEP CHEROKEE WHEN IT SUDDENLY LOST POWER AND I COULDN'T ACCELERATE OR ADEQUATELY TURN. I WAS BEGINNING TO ACCELERATE AFTER HAVING BEEN STOPPED AT A TRAFFIC LIGHT AND MADE A RIGHT HAND TURN. I WAS TRAVELING BETWEEN APPROXIMATELY 20 AND 30 MPH WHEN MY VEHICLE LOST POWER. MY MUSIC CONTINUED TO PLAY, MY DIGITAL SCREEN HOUSING THE SPEED REMAINED ILLUMINATED AND I NOTICED THE BATTERY LIGHT WAS ON. I DID NOT NOTICE A MESSAGE ON THIS SCREEN BUT THERE COULD HAVE BEEN ONE. I WAS MORE FOCUSED ON GETTING MY VEHICLE OFF OF THE ROAD SINCE IT WAS NO LONGER MOVING. LUCKILY THERE WAS A PARKING LOT APPROXIMATELY 20 FEET AHEAD. I WAS ABLE TO COAST MY CAR INTO THE PARKING LOT. STEERING WAS DIFFICULT BUT MANAGEABLE. ONCE IN THE PARKING LOT I PLACED THE VEHICLE IN PARK AND TURNED THE ENGINE OFF. I WAITED A MOMENT AND ATTEMPTED TO TURN IT BACK ON. THE VEHICLE BEGAN TO BUCK/SHAKE AND MADE A NOISE AS IF IT WAS TRYING TO START BUT NOT ABLE TO. THE DIGITAL MONITOR FLICKERED ON AND FINALLY THE ENGINE TURNED OVER AND THE VEHICLE WAS RUNNING. I LEFT IT RUNNING FOR SEVERAL MINUTES AND THEN TURNED THE ENGINE OFF. THE VEHICLE RESTARTED WITH NO PROBLEMS AND WAS ABLE TO MAKE IT BACK TO MY HOME APPROXIMATELY 20 MILES FROM WHERE THIS OCCURRED. THIS WAS TERRIFYING. WHAT WOULD I HAVE DONE IF I WAS ON AN INTERSTATE OR HIGHWAY AND TRAFFIC WAS HEAVY? AFTER THIS INCIDENT AND PRIOR TO FILING THIS COMPLAINT, I RESEARCHED THIS PROBLEM AND HAVE FOUND SEVERAL VIDEOS ON YOUTUBE SHOWING EXACTLY WHAT I EXPERIENCED. I HAVE ALSO READ COMPLAINTS ON VARIOUS FORUMS (ONE TITLED JEEP FORUM) DESCRIBING THE SITUATION I EXPERIENCED. I DO NOT FEEL THIS VEHICLE IS SAFE OR CAN BE TRUSTED WITH MY LIFE OR OTHERS. THIS NEEDS TO BE INVESTIGATED.
Additional Notes:
THIS EVENING I WAS DRIVING MY 2016 JEEP CHEROKEE WHEN IT SUDDENLY LOST POWER AND I COULDN'T ACCELERATE OR ADEQUATELY TURN. I WAS BEGINNING TO ACCELERATE AFTER HAVING BEEN STOPPED AT A TRAFFIC LIGHT AND MADE A RIGHT HAND TURN. I WAS TRAVELING BETWEEN APPROXIMATELY 20 AND 30 MPH WHEN MY VEHICLE LOST POWER. MY MUSIC CONTINUED TO PLAY, MY DIGITAL SCREEN HOUSING THE SPEED REMAINED ILLUMINATED AND I NOTICED THE BATTERY LIGHT WAS ON. I DID NOT NOTICE A MESSAGE ON THIS SCREEN BUT THERE COULD HAVE BEEN ONE. I WAS MORE FOCUSED ON GETTING MY VEHICLE OFF OF THE ROAD SINCE IT WAS NO LONGER MOVING. LUCKILY THERE WAS A PARKING LOT APPROXIMATELY 20 FEET AHEAD. I WAS ABLE TO COAST MY CAR INTO THE PARKING LOT. STEERING WAS DIFFICULT BUT MANAGEABLE. ONCE IN THE PARKING LOT I PLACED THE VEHICLE IN PARK AND TURNED THE ENGINE OFF. I WAITED A MOMENT AND ATTEMPTED TO TURN IT BACK ON. THE VEHICLE BEGAN TO BUCK/SHAKE AND MADE A NOISE AS IF IT WAS TRYING TO START BUT NOT ABLE TO. THE DIGITAL MONITOR FLICKERED ON AND FINALLY THE ENGINE TURNED OVER AND THE VEHICLE WAS RUNNING. I LEFT IT RUNNING FOR SEVERAL MINUTES AND THEN TURNED THE ENGINE OFF. THE VEHICLE RESTARTED WITH NO PROBLEMS AND WAS ABLE TO MAKE IT BACK TO MY HOME APPROXIMATELY 20 MILES FROM WHERE THIS OCCURRED. THIS WAS TERRIFYING. WHAT WOULD I HAVE DONE IF I WAS ON AN INTERSTATE OR HIGHWAY AND TRAFFIC WAS HEAVY? AFTER THIS INCIDENT AND PRIOR TO FILING THIS COMPLAINT, I RESEARCHED THIS PROBLEM AND HAVE FOUND SEVERAL VIDEOS ON YOUTUBE SHOWING EXACTLY WHAT I EXPERIENCED. I HAVE ALSO READ COMPLAINTS ON VARIOUS FORUMS (ONE TITLED JEEP FORUM) DESCRIBING THE SITUATION I EXPERIENCED. I DO NOT FEEL THIS VEHICLE IS SAFE OR CAN BE TRUSTED WITH MY LIFE OR OTHERS. THIS NEEDS TO BE INVESTIGATED.
Mfg Campaign: 11115042
Recall Date: Aug 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SLAMS INTO GEAR AND LUNGES FORWARD; FEELS LIKE BEING REAR ENDED. REVS HIGH AND THEN DOWNSHIFTS OR MISSES GEAR AND SLAMS INTO GEAR. IN MOTION DRIVING BETWEEN 0 AND 40 MILES PER HOUR OFTEN WHEN CRUISING ALONG AT APPROX. 30-40 WITHOUT WARNING.
Corrective Action:
TRANSMISSION SLAMS INTO GEAR AND LUNGES FORWARD; FEELS LIKE BEING REAR ENDED. REVS HIGH AND THEN DOWNSHIFTS OR MISSES GEAR AND SLAMS INTO GEAR. IN MOTION DRIVING BETWEEN 0 AND 40 MILES PER HOUR OFTEN WHEN CRUISING ALONG AT APPROX. 30-40 WITHOUT WARNING.
Additional Notes:
TRANSMISSION SLAMS INTO GEAR AND LUNGES FORWARD; FEELS LIKE BEING REAR ENDED. REVS HIGH AND THEN DOWNSHIFTS OR MISSES GEAR AND SLAMS INTO GEAR. IN MOTION DRIVING BETWEEN 0 AND 40 MILES PER HOUR OFTEN WHEN CRUISING ALONG AT APPROX. 30-40 WITHOUT WARNING.
Mfg Campaign: 11114928
Recall Date: Jul 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AS OF LATELY, THE SPEEDOMETER TOOGLES UP & DOWN THROUGH A SET OF NUMBERS EVEN AFTER ATTEMPTS ARE MADE TO REDUCE SPEED ESPECIALLY WHEN ON CRUISE CONTROL. DURING CRUISE CONTROL VEHICLE ACCELERATES BEYOND SET LIMIT & REQUIRES EXTREME FORCE TO DECELERATE. IT HAPPENS RANDOMLY AS DOES MANY DANGEROUS ISSUES MAINLY AFTER A SOFTWARE UPDATE TAKES PLACE WITH THE VEHICLE. IF THE UPDATES DON'T CAUSE ACCELERATION CONCERNS IT CAUSES VEHICLE TO SHUT OFF IN TRAFFIC & OVER THE LAST SEVERAL MONTHS A FEW HIGH RISKS FOR MAJOR TRAFFIC ACCIDENTS WERE ONLY AVOIDED BY THE SWIFT MANEUVERING OF OTHER VEHICLES OR MYSELF WHEN POSSIBLE TO AVOID COLLISION. NEVER BEFORE EXPERIENCED SO MANY MALFUNCTIONS OF MECHANICAL/TECHNOLOGICAL PROBLEMS FROM A VEHICLE. AS FOR IF THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING ETC WHEN THESE ISSUES OCCURED THE ANSWER WOULD BE MY JEEP HAS STALLED, LOSS SPEED, SHUT OFF AND/OR SPEED UP UNDER ALL THESE CONDITIONS. DEALERSHIP HAS ME BRING IT IN AND THEY FLASH THE SYSTEM TO "CORRECT" THE PROBLEM. THAT IS UNTIL THE NEXT UPDATE OR SOME SOFTWARE MALFUNCTION CAUSES UNEXPECTED SCARY INCIDENT TO ARISE LIKE NOW WITH THE CRUISE CONTROL THAT NEEDS ADDRESSING.
Corrective Action:
AS OF LATELY, THE SPEEDOMETER TOOGLES UP & DOWN THROUGH A SET OF NUMBERS EVEN AFTER ATTEMPTS ARE MADE TO REDUCE SPEED ESPECIALLY WHEN ON CRUISE CONTROL. DURING CRUISE CONTROL VEHICLE ACCELERATES BEYOND SET LIMIT & REQUIRES EXTREME FORCE TO DECELERATE. IT HAPPENS RANDOMLY AS DOES MANY DANGEROUS ISSUES MAINLY AFTER A SOFTWARE UPDATE TAKES PLACE WITH THE VEHICLE. IF THE UPDATES DON'T CAUSE ACCELERATION CONCERNS IT CAUSES VEHICLE TO SHUT OFF IN TRAFFIC & OVER THE LAST SEVERAL MONTHS A FEW HIGH RISKS FOR MAJOR TRAFFIC ACCIDENTS WERE ONLY AVOIDED BY THE SWIFT MANEUVERING OF OTHER VEHICLES OR MYSELF WHEN POSSIBLE TO AVOID COLLISION. NEVER BEFORE EXPERIENCED SO MANY MALFUNCTIONS OF MECHANICAL/TECHNOLOGICAL PROBLEMS FROM A VEHICLE. AS FOR IF THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING ETC WHEN THESE ISSUES OCCURED THE ANSWER WOULD BE MY JEEP HAS STALLED, LOSS SPEED, SHUT OFF AND/OR SPEED UP UNDER ALL THESE CONDITIONS. DEALERSHIP HAS ME BRING IT IN AND THEY FLASH THE SYSTEM TO "CORRECT" THE PROBLEM. THAT IS UNTIL THE NEXT UPDATE OR SOME SOFTWARE MALFUNCTION CAUSES UNEXPECTED SCARY INCIDENT TO ARISE LIKE NOW WITH THE CRUISE CONTROL THAT NEEDS ADDRESSING.
Additional Notes:
AS OF LATELY, THE SPEEDOMETER TOOGLES UP & DOWN THROUGH A SET OF NUMBERS EVEN AFTER ATTEMPTS ARE MADE TO REDUCE SPEED ESPECIALLY WHEN ON CRUISE CONTROL. DURING CRUISE CONTROL VEHICLE ACCELERATES BEYOND SET LIMIT & REQUIRES EXTREME FORCE TO DECELERATE. IT HAPPENS RANDOMLY AS DOES MANY DANGEROUS ISSUES MAINLY AFTER A SOFTWARE UPDATE TAKES PLACE WITH THE VEHICLE. IF THE UPDATES DON'T CAUSE ACCELERATION CONCERNS IT CAUSES VEHICLE TO SHUT OFF IN TRAFFIC & OVER THE LAST SEVERAL MONTHS A FEW HIGH RISKS FOR MAJOR TRAFFIC ACCIDENTS WERE ONLY AVOIDED BY THE SWIFT MANEUVERING OF OTHER VEHICLES OR MYSELF WHEN POSSIBLE TO AVOID COLLISION. NEVER BEFORE EXPERIENCED SO MANY MALFUNCTIONS OF MECHANICAL/TECHNOLOGICAL PROBLEMS FROM A VEHICLE. AS FOR IF THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING ETC WHEN THESE ISSUES OCCURED THE ANSWER WOULD BE MY JEEP HAS STALLED, LOSS SPEED, SHUT OFF AND/OR SPEED UP UNDER ALL THESE CONDITIONS. DEALERSHIP HAS ME BRING IT IN AND THEY FLASH THE SYSTEM TO "CORRECT" THE PROBLEM. THAT IS UNTIL THE NEXT UPDATE OR SOME SOFTWARE MALFUNCTION CAUSES UNEXPECTED SCARY INCIDENT TO ARISE LIKE NOW WITH THE CRUISE CONTROL THAT NEEDS ADDRESSING.
Mfg Campaign: 11114236
Recall Date: Jul 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS OF LATELY, THE SPEEDOMETER TOOGLES UP & DOWN THROUGH A SET OF NUMBERS EVEN AFTER ATTEMPTS ARE MADE TO REDUCE SPEED ESPECIALLY WHEN ON CRUISE CONTROL. DURING CRUISE CONTROL VEHICLE ACCELERATES BEYOND SET LIMIT & REQUIRES EXTREME FORCE TO DECELERATE. IT HAPPENS RANDOMLY AS DOES MANY DANGEROUS ISSUES MAINLY AFTER A SOFTWARE UPDATE TAKES PLACE WITH THE VEHICLE. IF THE UPDATES DON'T CAUSE ACCELERATION CONCERNS IT CAUSES VEHICLE TO SHUT OFF IN TRAFFIC & OVER THE LAST SEVERAL MONTHS A FEW HIGH RISKS FOR MAJOR TRAFFIC ACCIDENTS WERE ONLY AVOIDED BY THE SWIFT MANEUVERING OF OTHER VEHICLES OR MYSELF WHEN POSSIBLE TO AVOID COLLISION. NEVER BEFORE EXPERIENCED SO MANY MALFUNCTIONS OF MECHANICAL/TECHNOLOGICAL PROBLEMS FROM A VEHICLE. AS FOR IF THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING ETC WHEN THESE ISSUES OCCURED THE ANSWER WOULD BE MY JEEP HAS STALLED, LOSS SPEED, SHUT OFF AND/OR SPEED UP UNDER ALL THESE CONDITIONS. DEALERSHIP HAS ME BRING IT IN AND THEY FLASH THE SYSTEM TO "CORRECT" THE PROBLEM. THAT IS UNTIL THE NEXT UPDATE OR SOME SOFTWARE MALFUNCTION CAUSES UNEXPECTED SCARY INCIDENT TO ARISE LIKE NOW WITH THE CRUISE CONTROL THAT NEEDS ADDRESSING.
Corrective Action:
AS OF LATELY, THE SPEEDOMETER TOOGLES UP & DOWN THROUGH A SET OF NUMBERS EVEN AFTER ATTEMPTS ARE MADE TO REDUCE SPEED ESPECIALLY WHEN ON CRUISE CONTROL. DURING CRUISE CONTROL VEHICLE ACCELERATES BEYOND SET LIMIT & REQUIRES EXTREME FORCE TO DECELERATE. IT HAPPENS RANDOMLY AS DOES MANY DANGEROUS ISSUES MAINLY AFTER A SOFTWARE UPDATE TAKES PLACE WITH THE VEHICLE. IF THE UPDATES DON'T CAUSE ACCELERATION CONCERNS IT CAUSES VEHICLE TO SHUT OFF IN TRAFFIC & OVER THE LAST SEVERAL MONTHS A FEW HIGH RISKS FOR MAJOR TRAFFIC ACCIDENTS WERE ONLY AVOIDED BY THE SWIFT MANEUVERING OF OTHER VEHICLES OR MYSELF WHEN POSSIBLE TO AVOID COLLISION. NEVER BEFORE EXPERIENCED SO MANY MALFUNCTIONS OF MECHANICAL/TECHNOLOGICAL PROBLEMS FROM A VEHICLE. AS FOR IF THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING ETC WHEN THESE ISSUES OCCURED THE ANSWER WOULD BE MY JEEP HAS STALLED, LOSS SPEED, SHUT OFF AND/OR SPEED UP UNDER ALL THESE CONDITIONS. DEALERSHIP HAS ME BRING IT IN AND THEY FLASH THE SYSTEM TO "CORRECT" THE PROBLEM. THAT IS UNTIL THE NEXT UPDATE OR SOME SOFTWARE MALFUNCTION CAUSES UNEXPECTED SCARY INCIDENT TO ARISE LIKE NOW WITH THE CRUISE CONTROL THAT NEEDS ADDRESSING.
Additional Notes:
AS OF LATELY, THE SPEEDOMETER TOOGLES UP & DOWN THROUGH A SET OF NUMBERS EVEN AFTER ATTEMPTS ARE MADE TO REDUCE SPEED ESPECIALLY WHEN ON CRUISE CONTROL. DURING CRUISE CONTROL VEHICLE ACCELERATES BEYOND SET LIMIT & REQUIRES EXTREME FORCE TO DECELERATE. IT HAPPENS RANDOMLY AS DOES MANY DANGEROUS ISSUES MAINLY AFTER A SOFTWARE UPDATE TAKES PLACE WITH THE VEHICLE. IF THE UPDATES DON'T CAUSE ACCELERATION CONCERNS IT CAUSES VEHICLE TO SHUT OFF IN TRAFFIC & OVER THE LAST SEVERAL MONTHS A FEW HIGH RISKS FOR MAJOR TRAFFIC ACCIDENTS WERE ONLY AVOIDED BY THE SWIFT MANEUVERING OF OTHER VEHICLES OR MYSELF WHEN POSSIBLE TO AVOID COLLISION. NEVER BEFORE EXPERIENCED SO MANY MALFUNCTIONS OF MECHANICAL/TECHNOLOGICAL PROBLEMS FROM A VEHICLE. AS FOR IF THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING ETC WHEN THESE ISSUES OCCURED THE ANSWER WOULD BE MY JEEP HAS STALLED, LOSS SPEED, SHUT OFF AND/OR SPEED UP UNDER ALL THESE CONDITIONS. DEALERSHIP HAS ME BRING IT IN AND THEY FLASH THE SYSTEM TO "CORRECT" THE PROBLEM. THAT IS UNTIL THE NEXT UPDATE OR SOME SOFTWARE MALFUNCTION CAUSES UNEXPECTED SCARY INCIDENT TO ARISE LIKE NOW WITH THE CRUISE CONTROL THAT NEEDS ADDRESSING.
Mfg Campaign: 11114236
Recall Date: Jul 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AS OF LATELY, THE SPEEDOMETER TOOGLES UP & DOWN THROUGH A SET OF NUMBERS EVEN AFTER ATTEMPTS ARE MADE TO REDUCE SPEED ESPECIALLY WHEN ON CRUISE CONTROL. DURING CRUISE CONTROL VEHICLE ACCELERATES BEYOND SET LIMIT & REQUIRES EXTREME FORCE TO DECELERATE. IT HAPPENS RANDOMLY AS DOES MANY DANGEROUS ISSUES MAINLY AFTER A SOFTWARE UPDATE TAKES PLACE WITH THE VEHICLE. IF THE UPDATES DON'T CAUSE ACCELERATION CONCERNS IT CAUSES VEHICLE TO SHUT OFF IN TRAFFIC & OVER THE LAST SEVERAL MONTHS A FEW HIGH RISKS FOR MAJOR TRAFFIC ACCIDENTS WERE ONLY AVOIDED BY THE SWIFT MANEUVERING OF OTHER VEHICLES OR MYSELF WHEN POSSIBLE TO AVOID COLLISION. NEVER BEFORE EXPERIENCED SO MANY MALFUNCTIONS OF MECHANICAL/TECHNOLOGICAL PROBLEMS FROM A VEHICLE. AS FOR IF THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING ETC WHEN THESE ISSUES OCCURED THE ANSWER WOULD BE MY JEEP HAS STALLED, LOSS SPEED, SHUT OFF AND/OR SPEED UP UNDER ALL THESE CONDITIONS. DEALERSHIP HAS ME BRING IT IN AND THEY FLASH THE SYSTEM TO "CORRECT" THE PROBLEM. THAT IS UNTIL THE NEXT UPDATE OR SOME SOFTWARE MALFUNCTION CAUSES UNEXPECTED SCARY INCIDENT TO ARISE LIKE NOW WITH THE CRUISE CONTROL THAT NEEDS ADDRESSING.
Corrective Action:
AS OF LATELY, THE SPEEDOMETER TOOGLES UP & DOWN THROUGH A SET OF NUMBERS EVEN AFTER ATTEMPTS ARE MADE TO REDUCE SPEED ESPECIALLY WHEN ON CRUISE CONTROL. DURING CRUISE CONTROL VEHICLE ACCELERATES BEYOND SET LIMIT & REQUIRES EXTREME FORCE TO DECELERATE. IT HAPPENS RANDOMLY AS DOES MANY DANGEROUS ISSUES MAINLY AFTER A SOFTWARE UPDATE TAKES PLACE WITH THE VEHICLE. IF THE UPDATES DON'T CAUSE ACCELERATION CONCERNS IT CAUSES VEHICLE TO SHUT OFF IN TRAFFIC & OVER THE LAST SEVERAL MONTHS A FEW HIGH RISKS FOR MAJOR TRAFFIC ACCIDENTS WERE ONLY AVOIDED BY THE SWIFT MANEUVERING OF OTHER VEHICLES OR MYSELF WHEN POSSIBLE TO AVOID COLLISION. NEVER BEFORE EXPERIENCED SO MANY MALFUNCTIONS OF MECHANICAL/TECHNOLOGICAL PROBLEMS FROM A VEHICLE. AS FOR IF THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING ETC WHEN THESE ISSUES OCCURED THE ANSWER WOULD BE MY JEEP HAS STALLED, LOSS SPEED, SHUT OFF AND/OR SPEED UP UNDER ALL THESE CONDITIONS. DEALERSHIP HAS ME BRING IT IN AND THEY FLASH THE SYSTEM TO "CORRECT" THE PROBLEM. THAT IS UNTIL THE NEXT UPDATE OR SOME SOFTWARE MALFUNCTION CAUSES UNEXPECTED SCARY INCIDENT TO ARISE LIKE NOW WITH THE CRUISE CONTROL THAT NEEDS ADDRESSING.
Additional Notes:
AS OF LATELY, THE SPEEDOMETER TOOGLES UP & DOWN THROUGH A SET OF NUMBERS EVEN AFTER ATTEMPTS ARE MADE TO REDUCE SPEED ESPECIALLY WHEN ON CRUISE CONTROL. DURING CRUISE CONTROL VEHICLE ACCELERATES BEYOND SET LIMIT & REQUIRES EXTREME FORCE TO DECELERATE. IT HAPPENS RANDOMLY AS DOES MANY DANGEROUS ISSUES MAINLY AFTER A SOFTWARE UPDATE TAKES PLACE WITH THE VEHICLE. IF THE UPDATES DON'T CAUSE ACCELERATION CONCERNS IT CAUSES VEHICLE TO SHUT OFF IN TRAFFIC & OVER THE LAST SEVERAL MONTHS A FEW HIGH RISKS FOR MAJOR TRAFFIC ACCIDENTS WERE ONLY AVOIDED BY THE SWIFT MANEUVERING OF OTHER VEHICLES OR MYSELF WHEN POSSIBLE TO AVOID COLLISION. NEVER BEFORE EXPERIENCED SO MANY MALFUNCTIONS OF MECHANICAL/TECHNOLOGICAL PROBLEMS FROM A VEHICLE. AS FOR IF THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING ETC WHEN THESE ISSUES OCCURED THE ANSWER WOULD BE MY JEEP HAS STALLED, LOSS SPEED, SHUT OFF AND/OR SPEED UP UNDER ALL THESE CONDITIONS. DEALERSHIP HAS ME BRING IT IN AND THEY FLASH THE SYSTEM TO "CORRECT" THE PROBLEM. THAT IS UNTIL THE NEXT UPDATE OR SOME SOFTWARE MALFUNCTION CAUSES UNEXPECTED SCARY INCIDENT TO ARISE LIKE NOW WITH THE CRUISE CONTROL THAT NEEDS ADDRESSING.
Mfg Campaign: 11114236
Recall Date: Jul 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER HAVING MY BRAND JEEP FOR LESS THAN 2 MONTHS, THE SERVICE PARK BRAKE, ANTI-LOCK BRAKE, AND TRACTION LIGHT WENT OFF WHILE DRIVING. MY CAR THEN PROCEEDED TO JERK WHILE DRIVING SO I PULLED OVER AND TURNED THE CAR OFF. UPON RESTART OF THE JEEP, ALL THE LIGHTS WERE GONE AND THE JEEP DROVE FINE. 5 TO 6 MONTHS (AROUND MARCH 2017) LATER THE LIGHTS WENT OFF AGAIN WHILE DRIVING AND THE WHEEL BECAME STIFF AND HARD TO TURN. SINCE THE LIGHT WENT OFF AFTER TURNING THE CAR OFF AND BACK ON BEFORE, I DID THAT BUT THE LIGHTS STAYED ON. I CALLED TO SCHEDULE AN APPT WITH THE DEALERSHIP THEN THE LIGHTS WENT OFF. THE LIGHST STAYED OFF, AS THE APPOINTMENT WAS 2 WEEKS AWAY, SO I CANCELLED IT. AS A SINGLE PARENT I CANNOT AFFORD TO WASTE MONEY FOR A DIAGNOSTIC THAT WOULD NOT SHOW AN ERROR BECAUSE THE MALFUNCTION LIGHTS WERE OFF. IN AUGUST OF 2017 THE LIGHTS CAME ONE AGAIN, THE WHEEL BECAME HARD TO STEER. THESE LIGHTS STAYED ON FOR 2-4 DAYS THEN WENT OFF. THIS OCCURENCE HAPPENED AGAIN IN BETWEEN AS WELL MY SONS BDAY WEEKEND FEBRUARY 2018. MY PARENTS WERE DRIVING THE CAR AND THIS MADE THEM UNCOMFORTABLE. SINCE THEN THE LIGHTS CAME ON MORE FREQUENTLY, USING GO OFF WITHIN A DAY OR 2, ONLY TO COME BACK ON AGAIN. IN THE PAST 3 WEEKS THE LIGHTS HAVE COME ON DAILY, CUT OFF WHILE DRIVING, AND CUT BACK ON. THE BRAKES NOW MAKE A VIBRATING SENSATION WHEN DRIVING, AND 3 TIMES WHEN BACKING UP THE PARKING BRAKE ENGAGED ITSELF. IN THE HISTORY OF OWNERHSHIP OF THIS VEHICLE I HAVE USED MY PARKING BRAKE MAYBE 3 TIMES. I AM FRUSTRATED WITH THIS VEHICLE THAT I PURCHASED BRAND NEW WITH 7 MILES ON IT TO BEING EXPERIENCING SO MANY PROBLEMS. I HAVE OWNED THE VEHICLE SINCE SEPT 2016 (NOT EVEN 2 FULL YEARS ALTHOUGH THIS PROBLEM STARTED EARLY ON) AND ONLY HAVE 25K MILES ON IT.
Corrective Action:
AFTER HAVING MY BRAND JEEP FOR LESS THAN 2 MONTHS, THE SERVICE PARK BRAKE, ANTI-LOCK BRAKE, AND TRACTION LIGHT WENT OFF WHILE DRIVING. MY CAR THEN PROCEEDED TO JERK WHILE DRIVING SO I PULLED OVER AND TURNED THE CAR OFF. UPON RESTART OF THE JEEP, ALL THE LIGHTS WERE GONE AND THE JEEP DROVE FINE. 5 TO 6 MONTHS (AROUND MARCH 2017) LATER THE LIGHTS WENT OFF AGAIN WHILE DRIVING AND THE WHEEL BECAME STIFF AND HARD TO TURN. SINCE THE LIGHT WENT OFF AFTER TURNING THE CAR OFF AND BACK ON BEFORE, I DID THAT BUT THE LIGHTS STAYED ON. I CALLED TO SCHEDULE AN APPT WITH THE DEALERSHIP THEN THE LIGHTS WENT OFF. THE LIGHST STAYED OFF, AS THE APPOINTMENT WAS 2 WEEKS AWAY, SO I CANCELLED IT. AS A SINGLE PARENT I CANNOT AFFORD TO WASTE MONEY FOR A DIAGNOSTIC THAT WOULD NOT SHOW AN ERROR BECAUSE THE MALFUNCTION LIGHTS WERE OFF. IN AUGUST OF 2017 THE LIGHTS CAME ONE AGAIN, THE WHEEL BECAME HARD TO STEER. THESE LIGHTS STAYED ON FOR 2-4 DAYS THEN WENT OFF. THIS OCCURENCE HAPPENED AGAIN IN BETWEEN AS WELL MY SONS BDAY WEEKEND FEBRUARY 2018. MY PARENTS WERE DRIVING THE CAR AND THIS MADE THEM UNCOMFORTABLE. SINCE THEN THE LIGHTS CAME ON MORE FREQUENTLY, USING GO OFF WITHIN A DAY OR 2, ONLY TO COME BACK ON AGAIN. IN THE PAST 3 WEEKS THE LIGHTS HAVE COME ON DAILY, CUT OFF WHILE DRIVING, AND CUT BACK ON. THE BRAKES NOW MAKE A VIBRATING SENSATION WHEN DRIVING, AND 3 TIMES WHEN BACKING UP THE PARKING BRAKE ENGAGED ITSELF. IN THE HISTORY OF OWNERHSHIP OF THIS VEHICLE I HAVE USED MY PARKING BRAKE MAYBE 3 TIMES. I AM FRUSTRATED WITH THIS VEHICLE THAT I PURCHASED BRAND NEW WITH 7 MILES ON IT TO BEING EXPERIENCING SO MANY PROBLEMS. I HAVE OWNED THE VEHICLE SINCE SEPT 2016 (NOT EVEN 2 FULL YEARS ALTHOUGH THIS PROBLEM STARTED EARLY ON) AND ONLY HAVE 25K MILES ON IT.
Additional Notes:
AFTER HAVING MY BRAND JEEP FOR LESS THAN 2 MONTHS, THE SERVICE PARK BRAKE, ANTI-LOCK BRAKE, AND TRACTION LIGHT WENT OFF WHILE DRIVING. MY CAR THEN PROCEEDED TO JERK WHILE DRIVING SO I PULLED OVER AND TURNED THE CAR OFF. UPON RESTART OF THE JEEP, ALL THE LIGHTS WERE GONE AND THE JEEP DROVE FINE. 5 TO 6 MONTHS (AROUND MARCH 2017) LATER THE LIGHTS WENT OFF AGAIN WHILE DRIVING AND THE WHEEL BECAME STIFF AND HARD TO TURN. SINCE THE LIGHT WENT OFF AFTER TURNING THE CAR OFF AND BACK ON BEFORE, I DID THAT BUT THE LIGHTS STAYED ON. I CALLED TO SCHEDULE AN APPT WITH THE DEALERSHIP THEN THE LIGHTS WENT OFF. THE LIGHST STAYED OFF, AS THE APPOINTMENT WAS 2 WEEKS AWAY, SO I CANCELLED IT. AS A SINGLE PARENT I CANNOT AFFORD TO WASTE MONEY FOR A DIAGNOSTIC THAT WOULD NOT SHOW AN ERROR BECAUSE THE MALFUNCTION LIGHTS WERE OFF. IN AUGUST OF 2017 THE LIGHTS CAME ONE AGAIN, THE WHEEL BECAME HARD TO STEER. THESE LIGHTS STAYED ON FOR 2-4 DAYS THEN WENT OFF. THIS OCCURENCE HAPPENED AGAIN IN BETWEEN AS WELL MY SONS BDAY WEEKEND FEBRUARY 2018. MY PARENTS WERE DRIVING THE CAR AND THIS MADE THEM UNCOMFORTABLE. SINCE THEN THE LIGHTS CAME ON MORE FREQUENTLY, USING GO OFF WITHIN A DAY OR 2, ONLY TO COME BACK ON AGAIN. IN THE PAST 3 WEEKS THE LIGHTS HAVE COME ON DAILY, CUT OFF WHILE DRIVING, AND CUT BACK ON. THE BRAKES NOW MAKE A VIBRATING SENSATION WHEN DRIVING, AND 3 TIMES WHEN BACKING UP THE PARKING BRAKE ENGAGED ITSELF. IN THE HISTORY OF OWNERHSHIP OF THIS VEHICLE I HAVE USED MY PARKING BRAKE MAYBE 3 TIMES. I AM FRUSTRATED WITH THIS VEHICLE THAT I PURCHASED BRAND NEW WITH 7 MILES ON IT TO BEING EXPERIENCING SO MANY PROBLEMS. I HAVE OWNED THE VEHICLE SINCE SEPT 2016 (NOT EVEN 2 FULL YEARS ALTHOUGH THIS PROBLEM STARTED EARLY ON) AND ONLY HAVE 25K MILES ON IT.
Mfg Campaign: 11113828
Recall Date: Jul 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AFTER HAVING MY BRAND JEEP FOR LESS THAN 2 MONTHS, THE SERVICE PARK BRAKE, ANTI-LOCK BRAKE, AND TRACTION LIGHT WENT OFF WHILE DRIVING. MY CAR THEN PROCEEDED TO JERK WHILE DRIVING SO I PULLED OVER AND TURNED THE CAR OFF. UPON RESTART OF THE JEEP, ALL THE LIGHTS WERE GONE AND THE JEEP DROVE FINE. 5 TO 6 MONTHS (AROUND MARCH 2017) LATER THE LIGHTS WENT OFF AGAIN WHILE DRIVING AND THE WHEEL BECAME STIFF AND HARD TO TURN. SINCE THE LIGHT WENT OFF AFTER TURNING THE CAR OFF AND BACK ON BEFORE, I DID THAT BUT THE LIGHTS STAYED ON. I CALLED TO SCHEDULE AN APPT WITH THE DEALERSHIP THEN THE LIGHTS WENT OFF. THE LIGHST STAYED OFF, AS THE APPOINTMENT WAS 2 WEEKS AWAY, SO I CANCELLED IT. AS A SINGLE PARENT I CANNOT AFFORD TO WASTE MONEY FOR A DIAGNOSTIC THAT WOULD NOT SHOW AN ERROR BECAUSE THE MALFUNCTION LIGHTS WERE OFF. IN AUGUST OF 2017 THE LIGHTS CAME ONE AGAIN, THE WHEEL BECAME HARD TO STEER. THESE LIGHTS STAYED ON FOR 2-4 DAYS THEN WENT OFF. THIS OCCURENCE HAPPENED AGAIN IN BETWEEN AS WELL MY SONS BDAY WEEKEND FEBRUARY 2018. MY PARENTS WERE DRIVING THE CAR AND THIS MADE THEM UNCOMFORTABLE. SINCE THEN THE LIGHTS CAME ON MORE FREQUENTLY, USING GO OFF WITHIN A DAY OR 2, ONLY TO COME BACK ON AGAIN. IN THE PAST 3 WEEKS THE LIGHTS HAVE COME ON DAILY, CUT OFF WHILE DRIVING, AND CUT BACK ON. THE BRAKES NOW MAKE A VIBRATING SENSATION WHEN DRIVING, AND 3 TIMES WHEN BACKING UP THE PARKING BRAKE ENGAGED ITSELF. IN THE HISTORY OF OWNERHSHIP OF THIS VEHICLE I HAVE USED MY PARKING BRAKE MAYBE 3 TIMES. I AM FRUSTRATED WITH THIS VEHICLE THAT I PURCHASED BRAND NEW WITH 7 MILES ON IT TO BEING EXPERIENCING SO MANY PROBLEMS. I HAVE OWNED THE VEHICLE SINCE SEPT 2016 (NOT EVEN 2 FULL YEARS ALTHOUGH THIS PROBLEM STARTED EARLY ON) AND ONLY HAVE 25K MILES ON IT.
Corrective Action:
AFTER HAVING MY BRAND JEEP FOR LESS THAN 2 MONTHS, THE SERVICE PARK BRAKE, ANTI-LOCK BRAKE, AND TRACTION LIGHT WENT OFF WHILE DRIVING. MY CAR THEN PROCEEDED TO JERK WHILE DRIVING SO I PULLED OVER AND TURNED THE CAR OFF. UPON RESTART OF THE JEEP, ALL THE LIGHTS WERE GONE AND THE JEEP DROVE FINE. 5 TO 6 MONTHS (AROUND MARCH 2017) LATER THE LIGHTS WENT OFF AGAIN WHILE DRIVING AND THE WHEEL BECAME STIFF AND HARD TO TURN. SINCE THE LIGHT WENT OFF AFTER TURNING THE CAR OFF AND BACK ON BEFORE, I DID THAT BUT THE LIGHTS STAYED ON. I CALLED TO SCHEDULE AN APPT WITH THE DEALERSHIP THEN THE LIGHTS WENT OFF. THE LIGHST STAYED OFF, AS THE APPOINTMENT WAS 2 WEEKS AWAY, SO I CANCELLED IT. AS A SINGLE PARENT I CANNOT AFFORD TO WASTE MONEY FOR A DIAGNOSTIC THAT WOULD NOT SHOW AN ERROR BECAUSE THE MALFUNCTION LIGHTS WERE OFF. IN AUGUST OF 2017 THE LIGHTS CAME ONE AGAIN, THE WHEEL BECAME HARD TO STEER. THESE LIGHTS STAYED ON FOR 2-4 DAYS THEN WENT OFF. THIS OCCURENCE HAPPENED AGAIN IN BETWEEN AS WELL MY SONS BDAY WEEKEND FEBRUARY 2018. MY PARENTS WERE DRIVING THE CAR AND THIS MADE THEM UNCOMFORTABLE. SINCE THEN THE LIGHTS CAME ON MORE FREQUENTLY, USING GO OFF WITHIN A DAY OR 2, ONLY TO COME BACK ON AGAIN. IN THE PAST 3 WEEKS THE LIGHTS HAVE COME ON DAILY, CUT OFF WHILE DRIVING, AND CUT BACK ON. THE BRAKES NOW MAKE A VIBRATING SENSATION WHEN DRIVING, AND 3 TIMES WHEN BACKING UP THE PARKING BRAKE ENGAGED ITSELF. IN THE HISTORY OF OWNERHSHIP OF THIS VEHICLE I HAVE USED MY PARKING BRAKE MAYBE 3 TIMES. I AM FRUSTRATED WITH THIS VEHICLE THAT I PURCHASED BRAND NEW WITH 7 MILES ON IT TO BEING EXPERIENCING SO MANY PROBLEMS. I HAVE OWNED THE VEHICLE SINCE SEPT 2016 (NOT EVEN 2 FULL YEARS ALTHOUGH THIS PROBLEM STARTED EARLY ON) AND ONLY HAVE 25K MILES ON IT.
Additional Notes:
AFTER HAVING MY BRAND JEEP FOR LESS THAN 2 MONTHS, THE SERVICE PARK BRAKE, ANTI-LOCK BRAKE, AND TRACTION LIGHT WENT OFF WHILE DRIVING. MY CAR THEN PROCEEDED TO JERK WHILE DRIVING SO I PULLED OVER AND TURNED THE CAR OFF. UPON RESTART OF THE JEEP, ALL THE LIGHTS WERE GONE AND THE JEEP DROVE FINE. 5 TO 6 MONTHS (AROUND MARCH 2017) LATER THE LIGHTS WENT OFF AGAIN WHILE DRIVING AND THE WHEEL BECAME STIFF AND HARD TO TURN. SINCE THE LIGHT WENT OFF AFTER TURNING THE CAR OFF AND BACK ON BEFORE, I DID THAT BUT THE LIGHTS STAYED ON. I CALLED TO SCHEDULE AN APPT WITH THE DEALERSHIP THEN THE LIGHTS WENT OFF. THE LIGHST STAYED OFF, AS THE APPOINTMENT WAS 2 WEEKS AWAY, SO I CANCELLED IT. AS A SINGLE PARENT I CANNOT AFFORD TO WASTE MONEY FOR A DIAGNOSTIC THAT WOULD NOT SHOW AN ERROR BECAUSE THE MALFUNCTION LIGHTS WERE OFF. IN AUGUST OF 2017 THE LIGHTS CAME ONE AGAIN, THE WHEEL BECAME HARD TO STEER. THESE LIGHTS STAYED ON FOR 2-4 DAYS THEN WENT OFF. THIS OCCURENCE HAPPENED AGAIN IN BETWEEN AS WELL MY SONS BDAY WEEKEND FEBRUARY 2018. MY PARENTS WERE DRIVING THE CAR AND THIS MADE THEM UNCOMFORTABLE. SINCE THEN THE LIGHTS CAME ON MORE FREQUENTLY, USING GO OFF WITHIN A DAY OR 2, ONLY TO COME BACK ON AGAIN. IN THE PAST 3 WEEKS THE LIGHTS HAVE COME ON DAILY, CUT OFF WHILE DRIVING, AND CUT BACK ON. THE BRAKES NOW MAKE A VIBRATING SENSATION WHEN DRIVING, AND 3 TIMES WHEN BACKING UP THE PARKING BRAKE ENGAGED ITSELF. IN THE HISTORY OF OWNERHSHIP OF THIS VEHICLE I HAVE USED MY PARKING BRAKE MAYBE 3 TIMES. I AM FRUSTRATED WITH THIS VEHICLE THAT I PURCHASED BRAND NEW WITH 7 MILES ON IT TO BEING EXPERIENCING SO MANY PROBLEMS. I HAVE OWNED THE VEHICLE SINCE SEPT 2016 (NOT EVEN 2 FULL YEARS ALTHOUGH THIS PROBLEM STARTED EARLY ON) AND ONLY HAVE 25K MILES ON IT.
Mfg Campaign: 11113828
Recall Date: Jul 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE PANORAMIC SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY, OUT OF NO WHERE. MY SUNROOF WAS NOT BUSTED MY AN EXTERNAL FORCE. MY SUNROOF HAS VERY THINK GLASS. THE WHOLE IN THE GLASS IN DEAD SET IN THE MIDDLE. AFTER DOING SOME RESEARCH ONLINE THIS HAS HAPPENED TO SEVERAL OTHER BUYERS. IT WAS 88 DEGREES OUT THAT DAY. I HAVE DRIVEN MY CAR IN HOTTER CONDITIONS.
Corrective Action:
THE PANORAMIC SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY, OUT OF NO WHERE. MY SUNROOF WAS NOT BUSTED MY AN EXTERNAL FORCE. MY SUNROOF HAS VERY THINK GLASS. THE WHOLE IN THE GLASS IN DEAD SET IN THE MIDDLE. AFTER DOING SOME RESEARCH ONLINE THIS HAS HAPPENED TO SEVERAL OTHER BUYERS. IT WAS 88 DEGREES OUT THAT DAY. I HAVE DRIVEN MY CAR IN HOTTER CONDITIONS.
Additional Notes:
THE PANORAMIC SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY, OUT OF NO WHERE. MY SUNROOF WAS NOT BUSTED MY AN EXTERNAL FORCE. MY SUNROOF HAS VERY THINK GLASS. THE WHOLE IN THE GLASS IN DEAD SET IN THE MIDDLE. AFTER DOING SOME RESEARCH ONLINE THIS HAS HAPPENED TO SEVERAL OTHER BUYERS. IT WAS 88 DEGREES OUT THAT DAY. I HAVE DRIVEN MY CAR IN HOTTER CONDITIONS.
Mfg Campaign: 11112357
Recall Date: Jul 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RECALL TO FIX THIS ISSUE. THE COST OF FIXING THIS ISSUE CAN RANGE FROM $900 TO 1500 DOLLARS DEPENDING ON WHERE IT IS TAKEN. THE JEEP WHEN DRIVING AND REACHING 55 PLUS MPH AND IT STARTS TO SHAKE AND IF ABLE TO GET TO 65 MPH THE SHAKING CEASES.
Corrective Action:
MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RECALL TO FIX THIS ISSUE. THE COST OF FIXING THIS ISSUE CAN RANGE FROM $900 TO 1500 DOLLARS DEPENDING ON WHERE IT IS TAKEN. THE JEEP WHEN DRIVING AND REACHING 55 PLUS MPH AND IT STARTS TO SHAKE AND IF ABLE TO GET TO 65 MPH THE SHAKING CEASES.
Additional Notes:
MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RECALL TO FIX THIS ISSUE. THE COST OF FIXING THIS ISSUE CAN RANGE FROM $900 TO 1500 DOLLARS DEPENDING ON WHERE IT IS TAKEN. THE JEEP WHEN DRIVING AND REACHING 55 PLUS MPH AND IT STARTS TO SHAKE AND IF ABLE TO GET TO 65 MPH THE SHAKING CEASES.
Mfg Campaign: 11112475
Recall Date: Jul 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RECALL TO FIX THIS ISSUE. THE COST OF FIXING THIS ISSUE CAN RANGE FROM $900 TO 1500 DOLLARS DEPENDING ON WHERE IT IS TAKEN. THE JEEP WHEN DRIVING AND REACHING 55 PLUS MPH AND IT STARTS TO SHAKE AND IF ABLE TO GET TO 65 MPH THE SHAKING CEASES.
Corrective Action:
MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RECALL TO FIX THIS ISSUE. THE COST OF FIXING THIS ISSUE CAN RANGE FROM $900 TO 1500 DOLLARS DEPENDING ON WHERE IT IS TAKEN. THE JEEP WHEN DRIVING AND REACHING 55 PLUS MPH AND IT STARTS TO SHAKE AND IF ABLE TO GET TO 65 MPH THE SHAKING CEASES.
Additional Notes:
MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RECALL TO FIX THIS ISSUE. THE COST OF FIXING THIS ISSUE CAN RANGE FROM $900 TO 1500 DOLLARS DEPENDING ON WHERE IT IS TAKEN. THE JEEP WHEN DRIVING AND REACHING 55 PLUS MPH AND IT STARTS TO SHAKE AND IF ABLE TO GET TO 65 MPH THE SHAKING CEASES.
Mfg Campaign: 11112475
Recall Date: Jul 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RECALL TO FIX THIS ISSUE. THE COST OF FIXING THIS ISSUE CAN RANGE FROM $900 TO 1500 DOLLARS DEPENDING ON WHERE IT IS TAKEN. THE JEEP WHEN DRIVING AND REACHING 55 PLUS MPH AND IT STARTS TO SHAKE AND IF ABLE TO GET TO 65 MPH THE SHAKING CEASES.
Corrective Action:
MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RECALL TO FIX THIS ISSUE. THE COST OF FIXING THIS ISSUE CAN RANGE FROM $900 TO 1500 DOLLARS DEPENDING ON WHERE IT IS TAKEN. THE JEEP WHEN DRIVING AND REACHING 55 PLUS MPH AND IT STARTS TO SHAKE AND IF ABLE TO GET TO 65 MPH THE SHAKING CEASES.
Additional Notes:
MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RECALL TO FIX THIS ISSUE. THE COST OF FIXING THIS ISSUE CAN RANGE FROM $900 TO 1500 DOLLARS DEPENDING ON WHERE IT IS TAKEN. THE JEEP WHEN DRIVING AND REACHING 55 PLUS MPH AND IT STARTS TO SHAKE AND IF ABLE TO GET TO 65 MPH THE SHAKING CEASES.
Mfg Campaign: 11112475
Recall Date: Jul 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.
Corrective Action:
ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.
Additional Notes:
ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.
Mfg Campaign: 11111987
Recall Date: Jul 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.
Corrective Action:
ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.
Additional Notes:
ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.
Mfg Campaign: 11111987
Recall Date: Jul 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.
Corrective Action:
ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.
Additional Notes:
ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.
Mfg Campaign: 11111987
Recall Date: Jul 17, 2018
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