Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!
Corrective Action:
I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!
Additional Notes:
I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!
Mfg Campaign: 11217588
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 JEEP CHEROKEE KEEPS GETTING SERVICE SHIFTER LIGHTS. IT HAPPENS WHEN FIRST STARTING THE CAR, WHILE DRIVING AND WHILE SHIFTING INTO PARK. TURNING THE CAR OFF AND ON WILL SOMETIMES CLEAR THE ISSUE. SOMETIMES IT TAKES REPEATED TRIES TO GET IT TO CLEAR. IT HAS HAPPENED IN TRAFFIC.WHEN IT HAPPENS THE INFORMATION DISPLAY ON THE DASH SWITCHES TO "SERVICE SHIFTER". NO OTHER INFO IS DISPLAYED.
Corrective Action:
MY 2016 JEEP CHEROKEE KEEPS GETTING SERVICE SHIFTER LIGHTS. IT HAPPENS WHEN FIRST STARTING THE CAR, WHILE DRIVING AND WHILE SHIFTING INTO PARK. TURNING THE CAR OFF AND ON WILL SOMETIMES CLEAR THE ISSUE. SOMETIMES IT TAKES REPEATED TRIES TO GET IT TO CLEAR. IT HAS HAPPENED IN TRAFFIC.WHEN IT HAPPENS THE INFORMATION DISPLAY ON THE DASH SWITCHES TO "SERVICE SHIFTER". NO OTHER INFO IS DISPLAYED.
Additional Notes:
MY 2016 JEEP CHEROKEE KEEPS GETTING SERVICE SHIFTER LIGHTS. IT HAPPENS WHEN FIRST STARTING THE CAR, WHILE DRIVING AND WHILE SHIFTING INTO PARK. TURNING THE CAR OFF AND ON WILL SOMETIMES CLEAR THE ISSUE. SOMETIMES IT TAKES REPEATED TRIES TO GET IT TO CLEAR. IT HAS HAPPENED IN TRAFFIC.WHEN IT HAPPENS THE INFORMATION DISPLAY ON THE DASH SWITCHES TO "SERVICE SHIFTER". NO OTHER INFO IS DISPLAYED.
Mfg Campaign: 11217327
Recall Date: Jun 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
OIL DOES NOT LAST DURING OIL CHANGES, I HAVE TO ADD OIL. THERE IS NOT A LEAK OR ANY ISSUE, IT IS JUST BURNING WAY TOO FAST. MY JEEP WAS CUTTING OFF RIGHT AFTER I WOULD START DRIVING (USUALLY RIGHT AFTER A TURN) AND I HAD NO IDEA WHY UNTIL I NOTICED OIL WAS EXTRA LOW. SO NOW I JUST MAKE SURE TO KEEP IT FULL BETWEEN CHANGES. DEFINITELY FEEL LIKE THIS IS A NUISANCE.
Corrective Action:
OIL DOES NOT LAST DURING OIL CHANGES, I HAVE TO ADD OIL. THERE IS NOT A LEAK OR ANY ISSUE, IT IS JUST BURNING WAY TOO FAST. MY JEEP WAS CUTTING OFF RIGHT AFTER I WOULD START DRIVING (USUALLY RIGHT AFTER A TURN) AND I HAD NO IDEA WHY UNTIL I NOTICED OIL WAS EXTRA LOW. SO NOW I JUST MAKE SURE TO KEEP IT FULL BETWEEN CHANGES. DEFINITELY FEEL LIKE THIS IS A NUISANCE.
Additional Notes:
OIL DOES NOT LAST DURING OIL CHANGES, I HAVE TO ADD OIL. THERE IS NOT A LEAK OR ANY ISSUE, IT IS JUST BURNING WAY TOO FAST. MY JEEP WAS CUTTING OFF RIGHT AFTER I WOULD START DRIVING (USUALLY RIGHT AFTER A TURN) AND I HAD NO IDEA WHY UNTIL I NOTICED OIL WAS EXTRA LOW. SO NOW I JUST MAKE SURE TO KEEP IT FULL BETWEEN CHANGES. DEFINITELY FEEL LIKE THIS IS A NUISANCE.
Mfg Campaign: 11217050
Recall Date: May 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OIL DOES NOT LAST DURING OIL CHANGES, I HAVE TO ADD OIL. THERE IS NOT A LEAK OR ANY ISSUE, IT IS JUST BURNING WAY TOO FAST. MY JEEP WAS CUTTING OFF RIGHT AFTER I WOULD START DRIVING (USUALLY RIGHT AFTER A TURN) AND I HAD NO IDEA WHY UNTIL I NOTICED OIL WAS EXTRA LOW. SO NOW I JUST MAKE SURE TO KEEP IT FULL BETWEEN CHANGES. DEFINITELY FEEL LIKE THIS IS A NUISANCE.
Corrective Action:
OIL DOES NOT LAST DURING OIL CHANGES, I HAVE TO ADD OIL. THERE IS NOT A LEAK OR ANY ISSUE, IT IS JUST BURNING WAY TOO FAST. MY JEEP WAS CUTTING OFF RIGHT AFTER I WOULD START DRIVING (USUALLY RIGHT AFTER A TURN) AND I HAD NO IDEA WHY UNTIL I NOTICED OIL WAS EXTRA LOW. SO NOW I JUST MAKE SURE TO KEEP IT FULL BETWEEN CHANGES. DEFINITELY FEEL LIKE THIS IS A NUISANCE.
Additional Notes:
OIL DOES NOT LAST DURING OIL CHANGES, I HAVE TO ADD OIL. THERE IS NOT A LEAK OR ANY ISSUE, IT IS JUST BURNING WAY TOO FAST. MY JEEP WAS CUTTING OFF RIGHT AFTER I WOULD START DRIVING (USUALLY RIGHT AFTER A TURN) AND I HAD NO IDEA WHY UNTIL I NOTICED OIL WAS EXTRA LOW. SO NOW I JUST MAKE SURE TO KEEP IT FULL BETWEEN CHANGES. DEFINITELY FEEL LIKE THIS IS A NUISANCE.
Mfg Campaign: 11217050
Recall Date: May 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE IN MOTION ON A CITY STREET, 'CHECK SHIFTER' APPEARED ON MY DASH AND ALL LIGHTS ON THE SHIFTER LIGHT UP RED.
Corrective Action:
WHILE IN MOTION ON A CITY STREET, 'CHECK SHIFTER' APPEARED ON MY DASH AND ALL LIGHTS ON THE SHIFTER LIGHT UP RED.
Additional Notes:
WHILE IN MOTION ON A CITY STREET, 'CHECK SHIFTER' APPEARED ON MY DASH AND ALL LIGHTS ON THE SHIFTER LIGHT UP RED.
Mfg Campaign: 11217186
Recall Date: May 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A LOUD METALLIC KNOCK WHEN SHIFTING GEARS FROM REVERSE TO DRIVE AND VIS VERSA. THIS IS FOLLOWED BY A DELAY IN ACCELERATION WHICH JOLTS THE CAR UNEXPECTEDLY THAT ALMOST CAUSED AN ACCIDENT.
Corrective Action:
THERE IS A LOUD METALLIC KNOCK WHEN SHIFTING GEARS FROM REVERSE TO DRIVE AND VIS VERSA. THIS IS FOLLOWED BY A DELAY IN ACCELERATION WHICH JOLTS THE CAR UNEXPECTEDLY THAT ALMOST CAUSED AN ACCIDENT.
Additional Notes:
THERE IS A LOUD METALLIC KNOCK WHEN SHIFTING GEARS FROM REVERSE TO DRIVE AND VIS VERSA. THIS IS FOLLOWED BY A DELAY IN ACCELERATION WHICH JOLTS THE CAR UNEXPECTEDLY THAT ALMOST CAUSED AN ACCIDENT.
Mfg Campaign: 11217004
Recall Date: May 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"SERVICE SHIFTER" APPEARED ON MY SCREEN, AND ON MY SHIFTER, EVERYTHING LIT UP IN RED. SOMETHING TELLS ME THIS ISN'T PARTICULARLY SAFE.
Corrective Action:
"SERVICE SHIFTER" APPEARED ON MY SCREEN, AND ON MY SHIFTER, EVERYTHING LIT UP IN RED. SOMETHING TELLS ME THIS ISN'T PARTICULARLY SAFE.
Additional Notes:
"SERVICE SHIFTER" APPEARED ON MY SCREEN, AND ON MY SHIFTER, EVERYTHING LIT UP IN RED. SOMETHING TELLS ME THIS ISN'T PARTICULARLY SAFE.
Mfg Campaign: 11210523
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS ON MY WAY TO WORK AND TWO MILES INTO MY COMMUTE I NOTICED THAT A MESSAGE APPEARED ON MY DASH. IT IS ( SERVICE SHIFTER) MESSAGE. MY SHIFTER HAS RED LIGHTS ILLUMINATED ON ALL THE SELECTIONS IN THE SHIFTER. I OWN A 2016 JEEP CHEROKEE 75TH EDITION, WITH ABOUT 58,0000 MILES. I BELIEVE A LOT OF FOLKS ARE EXPERIENCING THIS ISSUE, WHICH COULD POTENTIALLY BE A HAZARD WHILE DRIVING.
Corrective Action:
I WAS ON MY WAY TO WORK AND TWO MILES INTO MY COMMUTE I NOTICED THAT A MESSAGE APPEARED ON MY DASH. IT IS ( SERVICE SHIFTER) MESSAGE. MY SHIFTER HAS RED LIGHTS ILLUMINATED ON ALL THE SELECTIONS IN THE SHIFTER. I OWN A 2016 JEEP CHEROKEE 75TH EDITION, WITH ABOUT 58,0000 MILES. I BELIEVE A LOT OF FOLKS ARE EXPERIENCING THIS ISSUE, WHICH COULD POTENTIALLY BE A HAZARD WHILE DRIVING.
Additional Notes:
I WAS ON MY WAY TO WORK AND TWO MILES INTO MY COMMUTE I NOTICED THAT A MESSAGE APPEARED ON MY DASH. IT IS ( SERVICE SHIFTER) MESSAGE. MY SHIFTER HAS RED LIGHTS ILLUMINATED ON ALL THE SELECTIONS IN THE SHIFTER. I OWN A 2016 JEEP CHEROKEE 75TH EDITION, WITH ABOUT 58,0000 MILES. I BELIEVE A LOT OF FOLKS ARE EXPERIENCING THIS ISSUE, WHICH COULD POTENTIALLY BE A HAZARD WHILE DRIVING.
Mfg Campaign: 11210584
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS ON MY WAY TO WORK AND TWO MILES INTO MY COMMUTE I NOTICED THAT A MESSAGE APPEARED ON MY DASH. IT IS ( SERVICE SHIFTER) MESSAGE. MY SHIFTER HAS RED LIGHTS ILLUMINATED ON ALL THE SELECTIONS IN THE SHIFTER. I OWN A 2016 JEEP CHEROKEE 75TH EDITION, WITH ABOUT 58,0000 MILES. I BELIEVE A LOT OF FOLKS ARE EXPERIENCING THIS ISSUE, WHICH COULD POTENTIALLY BE A HAZARD WHILE DRIVING.
Corrective Action:
I WAS ON MY WAY TO WORK AND TWO MILES INTO MY COMMUTE I NOTICED THAT A MESSAGE APPEARED ON MY DASH. IT IS ( SERVICE SHIFTER) MESSAGE. MY SHIFTER HAS RED LIGHTS ILLUMINATED ON ALL THE SELECTIONS IN THE SHIFTER. I OWN A 2016 JEEP CHEROKEE 75TH EDITION, WITH ABOUT 58,0000 MILES. I BELIEVE A LOT OF FOLKS ARE EXPERIENCING THIS ISSUE, WHICH COULD POTENTIALLY BE A HAZARD WHILE DRIVING.
Additional Notes:
I WAS ON MY WAY TO WORK AND TWO MILES INTO MY COMMUTE I NOTICED THAT A MESSAGE APPEARED ON MY DASH. IT IS ( SERVICE SHIFTER) MESSAGE. MY SHIFTER HAS RED LIGHTS ILLUMINATED ON ALL THE SELECTIONS IN THE SHIFTER. I OWN A 2016 JEEP CHEROKEE 75TH EDITION, WITH ABOUT 58,0000 MILES. I BELIEVE A LOT OF FOLKS ARE EXPERIENCING THIS ISSUE, WHICH COULD POTENTIALLY BE A HAZARD WHILE DRIVING.
Mfg Campaign: 11210584
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I START THE CAR THE SERVICE SHIFTER WILL COME ON AND ALL THE LIGHTS ON MY SHIFTER LIGHT. I TURNED MY CAT OFF AND BACK ON AND IT WENT OFF. THAT WAS ABOUT A WEEK AGO. NOW IT IS DOING IT EVERY OTHER DAY. CANT SEEM TO FIND WHAT THE PROBLEM IS.
Corrective Action:
WHEN I START THE CAR THE SERVICE SHIFTER WILL COME ON AND ALL THE LIGHTS ON MY SHIFTER LIGHT. I TURNED MY CAT OFF AND BACK ON AND IT WENT OFF. THAT WAS ABOUT A WEEK AGO. NOW IT IS DOING IT EVERY OTHER DAY. CANT SEEM TO FIND WHAT THE PROBLEM IS.
Additional Notes:
WHEN I START THE CAR THE SERVICE SHIFTER WILL COME ON AND ALL THE LIGHTS ON MY SHIFTER LIGHT. I TURNED MY CAT OFF AND BACK ON AND IT WENT OFF. THAT WAS ABOUT A WEEK AGO. NOW IT IS DOING IT EVERY OTHER DAY. CANT SEEM TO FIND WHAT THE PROBLEM IS.
Mfg Campaign: 11210244
Recall Date: May 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON AN INTERSTATE AT 70 MPH THE SERVICE TRANSMISSION MESSAGE APPEARED, EMI LIT & CAR WENT FROM GEAR TO CLUTCH CAUSING LOSS OF POWER & COULD NOT ACCELERATE TO MAINTAIN SPEED. AFTER A FEW MINUTES CAR WENT BACK INTO GEAR & WAS ABLE TO REGAIN PROPER SPEED. WHEN I FILLED WITH GAS THE ENGINE MALFUNCTION LIGHT WENT OFF. AFTER DRIVING APPROXIMATELY 400 MILES THE SAME THING HAPPENED ON AN INTERSTATE, FORTUNATELY IN BOTH INSTANCES, THE TRAFFIC WAS NOT HEAVY & I WAS ABLE TO GET IN RIGHT LANE. IF THERE HAD BEEN HEAVY TRAFFIC THIS COULD HAVE CAUSED SERIOUS ACCIDENTS. THE ENGINE MALFUNCTION LIGHT STAYED ON SO I TOOK MY JEEP TO A MECHANIC. THE CODE SAYS THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER FOR THE TRANSMISSION, IT GETS TOO HOT& THE CAR GOES OUT OF GEAR TO THE CLUTCH, THEN BACK IN GEAR. I READ ONLINE THERE ARE 37,000 RECALLS ON THIS JEEP PROBLEM, BUT NONE ON MINE. THERE NEEDS TO BE ONE!
Corrective Action:
WHILE DRIVING ON AN INTERSTATE AT 70 MPH THE SERVICE TRANSMISSION MESSAGE APPEARED, EMI LIT & CAR WENT FROM GEAR TO CLUTCH CAUSING LOSS OF POWER & COULD NOT ACCELERATE TO MAINTAIN SPEED. AFTER A FEW MINUTES CAR WENT BACK INTO GEAR & WAS ABLE TO REGAIN PROPER SPEED. WHEN I FILLED WITH GAS THE ENGINE MALFUNCTION LIGHT WENT OFF. AFTER DRIVING APPROXIMATELY 400 MILES THE SAME THING HAPPENED ON AN INTERSTATE, FORTUNATELY IN BOTH INSTANCES, THE TRAFFIC WAS NOT HEAVY & I WAS ABLE TO GET IN RIGHT LANE. IF THERE HAD BEEN HEAVY TRAFFIC THIS COULD HAVE CAUSED SERIOUS ACCIDENTS. THE ENGINE MALFUNCTION LIGHT STAYED ON SO I TOOK MY JEEP TO A MECHANIC. THE CODE SAYS THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER FOR THE TRANSMISSION, IT GETS TOO HOT& THE CAR GOES OUT OF GEAR TO THE CLUTCH, THEN BACK IN GEAR. I READ ONLINE THERE ARE 37,000 RECALLS ON THIS JEEP PROBLEM, BUT NONE ON MINE. THERE NEEDS TO BE ONE!
Additional Notes:
WHILE DRIVING ON AN INTERSTATE AT 70 MPH THE SERVICE TRANSMISSION MESSAGE APPEARED, EMI LIT & CAR WENT FROM GEAR TO CLUTCH CAUSING LOSS OF POWER & COULD NOT ACCELERATE TO MAINTAIN SPEED. AFTER A FEW MINUTES CAR WENT BACK INTO GEAR & WAS ABLE TO REGAIN PROPER SPEED. WHEN I FILLED WITH GAS THE ENGINE MALFUNCTION LIGHT WENT OFF. AFTER DRIVING APPROXIMATELY 400 MILES THE SAME THING HAPPENED ON AN INTERSTATE, FORTUNATELY IN BOTH INSTANCES, THE TRAFFIC WAS NOT HEAVY & I WAS ABLE TO GET IN RIGHT LANE. IF THERE HAD BEEN HEAVY TRAFFIC THIS COULD HAVE CAUSED SERIOUS ACCIDENTS. THE ENGINE MALFUNCTION LIGHT STAYED ON SO I TOOK MY JEEP TO A MECHANIC. THE CODE SAYS THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER FOR THE TRANSMISSION, IT GETS TOO HOT& THE CAR GOES OUT OF GEAR TO THE CLUTCH, THEN BACK IN GEAR. I READ ONLINE THERE ARE 37,000 RECALLS ON THIS JEEP PROBLEM, BUT NONE ON MINE. THERE NEEDS TO BE ONE!
Mfg Campaign: 11209930
Recall Date: May 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON AN INTERSTATE AT 70 MPH THE SERVICE TRANSMISSION MESSAGE APPEARED, EMI LIT & CAR WENT FROM GEAR TO CLUTCH CAUSING LOSS OF POWER & COULD NOT ACCELERATE TO MAINTAIN SPEED. AFTER A FEW MINUTES CAR WENT BACK INTO GEAR & WAS ABLE TO REGAIN PROPER SPEED. WHEN I FILLED WITH GAS THE ENGINE MALFUNCTION LIGHT WENT OFF. AFTER DRIVING APPROXIMATELY 400 MILES THE SAME THING HAPPENED ON AN INTERSTATE, FORTUNATELY IN BOTH INSTANCES, THE TRAFFIC WAS NOT HEAVY & I WAS ABLE TO GET IN RIGHT LANE. IF THERE HAD BEEN HEAVY TRAFFIC THIS COULD HAVE CAUSED SERIOUS ACCIDENTS. THE ENGINE MALFUNCTION LIGHT STAYED ON SO I TOOK MY JEEP TO A MECHANIC. THE CODE SAYS THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER FOR THE TRANSMISSION, IT GETS TOO HOT& THE CAR GOES OUT OF GEAR TO THE CLUTCH, THEN BACK IN GEAR. I READ ONLINE THERE ARE 37,000 RECALLS ON THIS JEEP PROBLEM, BUT NONE ON MINE. THERE NEEDS TO BE ONE!
Corrective Action:
WHILE DRIVING ON AN INTERSTATE AT 70 MPH THE SERVICE TRANSMISSION MESSAGE APPEARED, EMI LIT & CAR WENT FROM GEAR TO CLUTCH CAUSING LOSS OF POWER & COULD NOT ACCELERATE TO MAINTAIN SPEED. AFTER A FEW MINUTES CAR WENT BACK INTO GEAR & WAS ABLE TO REGAIN PROPER SPEED. WHEN I FILLED WITH GAS THE ENGINE MALFUNCTION LIGHT WENT OFF. AFTER DRIVING APPROXIMATELY 400 MILES THE SAME THING HAPPENED ON AN INTERSTATE, FORTUNATELY IN BOTH INSTANCES, THE TRAFFIC WAS NOT HEAVY & I WAS ABLE TO GET IN RIGHT LANE. IF THERE HAD BEEN HEAVY TRAFFIC THIS COULD HAVE CAUSED SERIOUS ACCIDENTS. THE ENGINE MALFUNCTION LIGHT STAYED ON SO I TOOK MY JEEP TO A MECHANIC. THE CODE SAYS THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER FOR THE TRANSMISSION, IT GETS TOO HOT& THE CAR GOES OUT OF GEAR TO THE CLUTCH, THEN BACK IN GEAR. I READ ONLINE THERE ARE 37,000 RECALLS ON THIS JEEP PROBLEM, BUT NONE ON MINE. THERE NEEDS TO BE ONE!
Additional Notes:
WHILE DRIVING ON AN INTERSTATE AT 70 MPH THE SERVICE TRANSMISSION MESSAGE APPEARED, EMI LIT & CAR WENT FROM GEAR TO CLUTCH CAUSING LOSS OF POWER & COULD NOT ACCELERATE TO MAINTAIN SPEED. AFTER A FEW MINUTES CAR WENT BACK INTO GEAR & WAS ABLE TO REGAIN PROPER SPEED. WHEN I FILLED WITH GAS THE ENGINE MALFUNCTION LIGHT WENT OFF. AFTER DRIVING APPROXIMATELY 400 MILES THE SAME THING HAPPENED ON AN INTERSTATE, FORTUNATELY IN BOTH INSTANCES, THE TRAFFIC WAS NOT HEAVY & I WAS ABLE TO GET IN RIGHT LANE. IF THERE HAD BEEN HEAVY TRAFFIC THIS COULD HAVE CAUSED SERIOUS ACCIDENTS. THE ENGINE MALFUNCTION LIGHT STAYED ON SO I TOOK MY JEEP TO A MECHANIC. THE CODE SAYS THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER FOR THE TRANSMISSION, IT GETS TOO HOT& THE CAR GOES OUT OF GEAR TO THE CLUTCH, THEN BACK IN GEAR. I READ ONLINE THERE ARE 37,000 RECALLS ON THIS JEEP PROBLEM, BUT NONE ON MINE. THERE NEEDS TO BE ONE!
Mfg Campaign: 11209930
Recall Date: May 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I FIRST BOUGHT MY VEHICLE AT THE END OF 2016 BRAND NEW A FEW MONTHS AFTER THAT THE SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS APPEARED ON MY SHIFTER. I TOOK IT BACK AFTER A FEW MONTHS AND THEY CHANGE THE PART ON IT WHICH IS SEEM TO WORK THE LIGHT DIDN'T COME ON FOR A WHILE. BUT THEN ALL OF A SUDDEN IT COMES BACK ON SO I KNEW SOMETHING ELSE WAS WRONG. NOW MY TRANSMISSION LIGHT HAS COME ON AND THE CAR DOES MULTIPLE THINGS FOR EXAMPLE FALLING COMPLETELY DEAD WHILE DRIVING. ALSO THE CAR JERKS WHEN ACCELERATING ESPECIALLY ON HIGHWAYS. IT EVEN GOT TO THE POINT WHEN AFTER I WAS GOING ABOUT 50 TO 60 MILES PER HOUR WHEN I CAME TO A COMPLETE STOP THE CAR WOULD NO LONGER ACCELERATE THERE AFTER. THIS IS BECOMING A SERIOUS SAFETY ISSUE AND LIFE-THREATENING TO MYSELF AND OTHERS ON THE ROAD. I AM SCARED TO DRIVE THE VEHICLE NOT KNOWING AND ANY GIVEN TIME WHEN SOMETHING IS GOING TO HAPPEN.
Corrective Action:
WHEN I FIRST BOUGHT MY VEHICLE AT THE END OF 2016 BRAND NEW A FEW MONTHS AFTER THAT THE SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS APPEARED ON MY SHIFTER. I TOOK IT BACK AFTER A FEW MONTHS AND THEY CHANGE THE PART ON IT WHICH IS SEEM TO WORK THE LIGHT DIDN'T COME ON FOR A WHILE. BUT THEN ALL OF A SUDDEN IT COMES BACK ON SO I KNEW SOMETHING ELSE WAS WRONG. NOW MY TRANSMISSION LIGHT HAS COME ON AND THE CAR DOES MULTIPLE THINGS FOR EXAMPLE FALLING COMPLETELY DEAD WHILE DRIVING. ALSO THE CAR JERKS WHEN ACCELERATING ESPECIALLY ON HIGHWAYS. IT EVEN GOT TO THE POINT WHEN AFTER I WAS GOING ABOUT 50 TO 60 MILES PER HOUR WHEN I CAME TO A COMPLETE STOP THE CAR WOULD NO LONGER ACCELERATE THERE AFTER. THIS IS BECOMING A SERIOUS SAFETY ISSUE AND LIFE-THREATENING TO MYSELF AND OTHERS ON THE ROAD. I AM SCARED TO DRIVE THE VEHICLE NOT KNOWING AND ANY GIVEN TIME WHEN SOMETHING IS GOING TO HAPPEN.
Additional Notes:
WHEN I FIRST BOUGHT MY VEHICLE AT THE END OF 2016 BRAND NEW A FEW MONTHS AFTER THAT THE SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS APPEARED ON MY SHIFTER. I TOOK IT BACK AFTER A FEW MONTHS AND THEY CHANGE THE PART ON IT WHICH IS SEEM TO WORK THE LIGHT DIDN'T COME ON FOR A WHILE. BUT THEN ALL OF A SUDDEN IT COMES BACK ON SO I KNEW SOMETHING ELSE WAS WRONG. NOW MY TRANSMISSION LIGHT HAS COME ON AND THE CAR DOES MULTIPLE THINGS FOR EXAMPLE FALLING COMPLETELY DEAD WHILE DRIVING. ALSO THE CAR JERKS WHEN ACCELERATING ESPECIALLY ON HIGHWAYS. IT EVEN GOT TO THE POINT WHEN AFTER I WAS GOING ABOUT 50 TO 60 MILES PER HOUR WHEN I CAME TO A COMPLETE STOP THE CAR WOULD NO LONGER ACCELERATE THERE AFTER. THIS IS BECOMING A SERIOUS SAFETY ISSUE AND LIFE-THREATENING TO MYSELF AND OTHERS ON THE ROAD. I AM SCARED TO DRIVE THE VEHICLE NOT KNOWING AND ANY GIVEN TIME WHEN SOMETHING IS GOING TO HAPPEN.
Mfg Campaign: 11209504
Recall Date: May 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SHIFTING WHILE IN OPERATION IS VERY ROUGH, JERKS HARD WHILE ON THE HIGHWAY AND THEN THE LIGHT WILL COME ON INDICATING THE AUTOMATIC FUNCTION THAT TURNS THE ENGINE OFF WHILE STOPPED TO SAVE FUEL ISN'T WORKING. THE VEHICLE HAS LESS THAN 57,000 MILES. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH MORE AND MORE FREQUENTLY BOTH ON HWY AND IN TOWN AND ALWAYS WHILE IN MOTION FROM 35 MPH+
Corrective Action:
THE SHIFTING WHILE IN OPERATION IS VERY ROUGH, JERKS HARD WHILE ON THE HIGHWAY AND THEN THE LIGHT WILL COME ON INDICATING THE AUTOMATIC FUNCTION THAT TURNS THE ENGINE OFF WHILE STOPPED TO SAVE FUEL ISN'T WORKING. THE VEHICLE HAS LESS THAN 57,000 MILES. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH MORE AND MORE FREQUENTLY BOTH ON HWY AND IN TOWN AND ALWAYS WHILE IN MOTION FROM 35 MPH+
Additional Notes:
THE SHIFTING WHILE IN OPERATION IS VERY ROUGH, JERKS HARD WHILE ON THE HIGHWAY AND THEN THE LIGHT WILL COME ON INDICATING THE AUTOMATIC FUNCTION THAT TURNS THE ENGINE OFF WHILE STOPPED TO SAVE FUEL ISN'T WORKING. THE VEHICLE HAS LESS THAN 57,000 MILES. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH MORE AND MORE FREQUENTLY BOTH ON HWY AND IN TOWN AND ALWAYS WHILE IN MOTION FROM 35 MPH+
Mfg Campaign: 11209180
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.
Corrective Action:
VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.
Additional Notes:
VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.
Mfg Campaign: 11209296
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.
Corrective Action:
VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.
Additional Notes:
VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.
Mfg Campaign: 11209296
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.
Corrective Action:
VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.
Additional Notes:
VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.
Mfg Campaign: 11209296
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ABOUT EVERY 5 WKS MY CAR SAYS SERVICE SHIFTER AND ALL LIGHTS COME ON. NOBODY CAN GET IT TO STAY OFF. EACH TIME THIS HAPPENED I HAD JUST STARTED MY CAR AND TRYING TO PUT IT IN GEAR. DIFFERENT TIMES OF DAY SOME TIMES IT HAD ALREADY BEEN DRIVEN AND OTHERS IT HADN'T.
Corrective Action:
ABOUT EVERY 5 WKS MY CAR SAYS SERVICE SHIFTER AND ALL LIGHTS COME ON. NOBODY CAN GET IT TO STAY OFF. EACH TIME THIS HAPPENED I HAD JUST STARTED MY CAR AND TRYING TO PUT IT IN GEAR. DIFFERENT TIMES OF DAY SOME TIMES IT HAD ALREADY BEEN DRIVEN AND OTHERS IT HADN'T.
Additional Notes:
ABOUT EVERY 5 WKS MY CAR SAYS SERVICE SHIFTER AND ALL LIGHTS COME ON. NOBODY CAN GET IT TO STAY OFF. EACH TIME THIS HAPPENED I HAD JUST STARTED MY CAR AND TRYING TO PUT IT IN GEAR. DIFFERENT TIMES OF DAY SOME TIMES IT HAD ALREADY BEEN DRIVEN AND OTHERS IT HADN'T.
Mfg Campaign: 11209331
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ABOUT EVERY 5 WKS MY CAR SAYS SERVICE SHIFTER AND ALL LIGHTS COME ON. NOBODY CAN GET IT TO STAY OFF. EACH TIME THIS HAPPENED I HAD JUST STARTED MY CAR AND TRYING TO PUT IT IN GEAR. DIFFERENT TIMES OF DAY SOME TIMES IT HAD ALREADY BEEN DRIVEN AND OTHERS IT HADN'T.
Corrective Action:
ABOUT EVERY 5 WKS MY CAR SAYS SERVICE SHIFTER AND ALL LIGHTS COME ON. NOBODY CAN GET IT TO STAY OFF. EACH TIME THIS HAPPENED I HAD JUST STARTED MY CAR AND TRYING TO PUT IT IN GEAR. DIFFERENT TIMES OF DAY SOME TIMES IT HAD ALREADY BEEN DRIVEN AND OTHERS IT HADN'T.
Additional Notes:
ABOUT EVERY 5 WKS MY CAR SAYS SERVICE SHIFTER AND ALL LIGHTS COME ON. NOBODY CAN GET IT TO STAY OFF. EACH TIME THIS HAPPENED I HAD JUST STARTED MY CAR AND TRYING TO PUT IT IN GEAR. DIFFERENT TIMES OF DAY SOME TIMES IT HAD ALREADY BEEN DRIVEN AND OTHERS IT HADN'T.
Mfg Campaign: 11209331
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TAMARA RECALL IN 2016 JEEP CHEROKEE LATITUDE THAT I BOUGHT 8 MONTHS AGO, A LIGHT CAME ON THE NOTICE SCREEN THAT SAID 'SERVICE SHIFTER'. IT HAS DONE THIS TWICE TODAY ALREADY, IT WENT AWAY WHEN I TURNED THE CAR OFF BUT CAME BACK ON THE NEXT TIME I STARTED DRIVING. I'M NERVOUS THIS ISSUE MAY LEAVE ME STRANDED. NOT A GOOD LIGHT.
Corrective Action:
TAMARA RECALL IN 2016 JEEP CHEROKEE LATITUDE THAT I BOUGHT 8 MONTHS AGO, A LIGHT CAME ON THE NOTICE SCREEN THAT SAID 'SERVICE SHIFTER'. IT HAS DONE THIS TWICE TODAY ALREADY, IT WENT AWAY WHEN I TURNED THE CAR OFF BUT CAME BACK ON THE NEXT TIME I STARTED DRIVING. I'M NERVOUS THIS ISSUE MAY LEAVE ME STRANDED. NOT A GOOD LIGHT.
Additional Notes:
TAMARA RECALL IN 2016 JEEP CHEROKEE LATITUDE THAT I BOUGHT 8 MONTHS AGO, A LIGHT CAME ON THE NOTICE SCREEN THAT SAID 'SERVICE SHIFTER'. IT HAS DONE THIS TWICE TODAY ALREADY, IT WENT AWAY WHEN I TURNED THE CAR OFF BUT CAME BACK ON THE NEXT TIME I STARTED DRIVING. I'M NERVOUS THIS ISSUE MAY LEAVE ME STRANDED. NOT A GOOD LIGHT.
Mfg Campaign: 11209357
Recall Date: May 22, 2019
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