Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE IN MOTION: 2016 JEEP CHEROKEE WILL RANDOMLY LOSE ENGINE POWER DURING A RIGHT TURN (ON HIGHWAY AT HIGH SPEED AND AT LOW SPEED ON CITY STREET), STEERING LOCKS UP, DECELERATES AUTOMATICALLY, AND DASH SAYS TO PUT VEHICLE INTO MANUAL MODE AND SELECT THE DESIRED GEAR. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED AN ACCIDENT TWO TIMES.
Corrective Action:
WHILE IN MOTION: 2016 JEEP CHEROKEE WILL RANDOMLY LOSE ENGINE POWER DURING A RIGHT TURN (ON HIGHWAY AT HIGH SPEED AND AT LOW SPEED ON CITY STREET), STEERING LOCKS UP, DECELERATES AUTOMATICALLY, AND DASH SAYS TO PUT VEHICLE INTO MANUAL MODE AND SELECT THE DESIRED GEAR. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED AN ACCIDENT TWO TIMES.
Additional Notes:
WHILE IN MOTION: 2016 JEEP CHEROKEE WILL RANDOMLY LOSE ENGINE POWER DURING A RIGHT TURN (ON HIGHWAY AT HIGH SPEED AND AT LOW SPEED ON CITY STREET), STEERING LOCKS UP, DECELERATES AUTOMATICALLY, AND DASH SAYS TO PUT VEHICLE INTO MANUAL MODE AND SELECT THE DESIRED GEAR. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED AN ACCIDENT TWO TIMES.
Mfg Campaign: 11222859
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE IN MOTION: 2016 JEEP CHEROKEE WILL RANDOMLY LOSE ENGINE POWER DURING A RIGHT TURN (ON HIGHWAY AT HIGH SPEED AND AT LOW SPEED ON CITY STREET), STEERING LOCKS UP, DECELERATES AUTOMATICALLY, AND DASH SAYS TO PUT VEHICLE INTO MANUAL MODE AND SELECT THE DESIRED GEAR. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED AN ACCIDENT TWO TIMES.
Corrective Action:
WHILE IN MOTION: 2016 JEEP CHEROKEE WILL RANDOMLY LOSE ENGINE POWER DURING A RIGHT TURN (ON HIGHWAY AT HIGH SPEED AND AT LOW SPEED ON CITY STREET), STEERING LOCKS UP, DECELERATES AUTOMATICALLY, AND DASH SAYS TO PUT VEHICLE INTO MANUAL MODE AND SELECT THE DESIRED GEAR. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED AN ACCIDENT TWO TIMES.
Additional Notes:
WHILE IN MOTION: 2016 JEEP CHEROKEE WILL RANDOMLY LOSE ENGINE POWER DURING A RIGHT TURN (ON HIGHWAY AT HIGH SPEED AND AT LOW SPEED ON CITY STREET), STEERING LOCKS UP, DECELERATES AUTOMATICALLY, AND DASH SAYS TO PUT VEHICLE INTO MANUAL MODE AND SELECT THE DESIRED GEAR. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED AN ACCIDENT TWO TIMES.
Mfg Campaign: 11222859
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SHIFTER SERVICE LIGHT IS COMING ON. I CUT THE CAR BACK OFF, TOOK THE KEY OUT AND RESTARTED THE CAR, BUT THE LIGHT WILL COME BACK ON AFTER AWHILE. IT WAS STATIONARY WHEN IT FIRST HAPPENED. IT HAS DONE IT WHILE DRIVING THOUGH.
Corrective Action:
THE SHIFTER SERVICE LIGHT IS COMING ON. I CUT THE CAR BACK OFF, TOOK THE KEY OUT AND RESTARTED THE CAR, BUT THE LIGHT WILL COME BACK ON AFTER AWHILE. IT WAS STATIONARY WHEN IT FIRST HAPPENED. IT HAS DONE IT WHILE DRIVING THOUGH.
Additional Notes:
THE SHIFTER SERVICE LIGHT IS COMING ON. I CUT THE CAR BACK OFF, TOOK THE KEY OUT AND RESTARTED THE CAR, BUT THE LIGHT WILL COME BACK ON AFTER AWHILE. IT WAS STATIONARY WHEN IT FIRST HAPPENED. IT HAS DONE IT WHILE DRIVING THOUGH.
Mfg Campaign: 11222729
Recall Date: Jun 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING AT 65MPH SERVICE TRANSMISSION MESSAGE APPEARED & EMI LIT. CAR LOST POWER & I COULDN'T ACCELERATE. SPEED DROPPED TO ABOUT 40MPH & HAD TO PULL OFF ROAD. FINALLY WAS ABLE TO GO AGAIN & MESSAGE WENT AWAY. HAD CAR DIAGNOSED & THEY SAY IT'S IN TRANSMISSION. THIS HAS HAPPENED ABOUT 30 MORE TIMES. I CAN'T AFFORD TO PAY $6500 FOR TRANSMISSION REPAIRS & IT IS A HAZARD TO DRIVE! I'M SCARED I'M GOING TO CAUSE AN ACCIDENT. I'VE READ THAT THERE'S ABOUT 37,000 RECALLS FOR THIS ISSUE WITH THIS MAKE OF JEEP, BUT NOT ON MY JEEP. THIS HAS HAPPENED AFTER DRIVING 10 MILES, BUT MAY NOT HAPPEN FOR 100 MILES. IT HAS HAPPENED ON BUSY HIGHWAYS WHERE IT'S VERY DIFFICULT TO GET OFF THE HIGHWAY.
Corrective Action:
WHILE DRIVING AT 65MPH SERVICE TRANSMISSION MESSAGE APPEARED & EMI LIT. CAR LOST POWER & I COULDN'T ACCELERATE. SPEED DROPPED TO ABOUT 40MPH & HAD TO PULL OFF ROAD. FINALLY WAS ABLE TO GO AGAIN & MESSAGE WENT AWAY. HAD CAR DIAGNOSED & THEY SAY IT'S IN TRANSMISSION. THIS HAS HAPPENED ABOUT 30 MORE TIMES. I CAN'T AFFORD TO PAY $6500 FOR TRANSMISSION REPAIRS & IT IS A HAZARD TO DRIVE! I'M SCARED I'M GOING TO CAUSE AN ACCIDENT. I'VE READ THAT THERE'S ABOUT 37,000 RECALLS FOR THIS ISSUE WITH THIS MAKE OF JEEP, BUT NOT ON MY JEEP. THIS HAS HAPPENED AFTER DRIVING 10 MILES, BUT MAY NOT HAPPEN FOR 100 MILES. IT HAS HAPPENED ON BUSY HIGHWAYS WHERE IT'S VERY DIFFICULT TO GET OFF THE HIGHWAY.
Additional Notes:
WHILE DRIVING AT 65MPH SERVICE TRANSMISSION MESSAGE APPEARED & EMI LIT. CAR LOST POWER & I COULDN'T ACCELERATE. SPEED DROPPED TO ABOUT 40MPH & HAD TO PULL OFF ROAD. FINALLY WAS ABLE TO GO AGAIN & MESSAGE WENT AWAY. HAD CAR DIAGNOSED & THEY SAY IT'S IN TRANSMISSION. THIS HAS HAPPENED ABOUT 30 MORE TIMES. I CAN'T AFFORD TO PAY $6500 FOR TRANSMISSION REPAIRS & IT IS A HAZARD TO DRIVE! I'M SCARED I'M GOING TO CAUSE AN ACCIDENT. I'VE READ THAT THERE'S ABOUT 37,000 RECALLS FOR THIS ISSUE WITH THIS MAKE OF JEEP, BUT NOT ON MY JEEP. THIS HAS HAPPENED AFTER DRIVING 10 MILES, BUT MAY NOT HAPPEN FOR 100 MILES. IT HAS HAPPENED ON BUSY HIGHWAYS WHERE IT'S VERY DIFFICULT TO GET OFF THE HIGHWAY.
Mfg Campaign: 11222558
Recall Date: Jun 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TURNED CAR IGNITION ON AND SAT IN PARKING LOT. ABOUT TEN MINUTES LATER A SHIFTER SERVICE MESSAGE APPEARED ON DISPLAY AND ALL LIGHTS ON GEAR SHIFT LIT UP. 2016 JEEP CHEROKEE WITH APPROXIMATELY 34000 MILES. I'VE NEVER SEEN THIS MESSAGE BEFORE. MESSAGE AND LIGHTS WENT AWAY AFTER SHUTTING OFF CAR AND TURNING BACK ON.
Corrective Action:
TURNED CAR IGNITION ON AND SAT IN PARKING LOT. ABOUT TEN MINUTES LATER A SHIFTER SERVICE MESSAGE APPEARED ON DISPLAY AND ALL LIGHTS ON GEAR SHIFT LIT UP. 2016 JEEP CHEROKEE WITH APPROXIMATELY 34000 MILES. I'VE NEVER SEEN THIS MESSAGE BEFORE. MESSAGE AND LIGHTS WENT AWAY AFTER SHUTTING OFF CAR AND TURNING BACK ON.
Additional Notes:
TURNED CAR IGNITION ON AND SAT IN PARKING LOT. ABOUT TEN MINUTES LATER A SHIFTER SERVICE MESSAGE APPEARED ON DISPLAY AND ALL LIGHTS ON GEAR SHIFT LIT UP. 2016 JEEP CHEROKEE WITH APPROXIMATELY 34000 MILES. I'VE NEVER SEEN THIS MESSAGE BEFORE. MESSAGE AND LIGHTS WENT AWAY AFTER SHUTTING OFF CAR AND TURNING BACK ON.
Mfg Campaign: 11221549
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
JUMPING TRANSMISSION. DECELERATE'S WHILE DRIVING ON FREEWAY.
Corrective Action:
JUMPING TRANSMISSION. DECELERATE'S WHILE DRIVING ON FREEWAY.
Additional Notes:
JUMPING TRANSMISSION. DECELERATE'S WHILE DRIVING ON FREEWAY.
Mfg Campaign: 11220801
Recall Date: Jun 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT MY 2016 JEEP CHEROKEE LIMITED NEW AND FOR THE FIRST 100, 000 MILES HAD NO PROBLEM WITH IT UNTIL ONE DAY I WAS DRIVING DOWN HIGHWAY AND MY INSTRUMENT CLUSTER LIT UP LIKE A CHRISTMAS TREE, THE ENGINE HIT 5000 RPM AT 45 MPH AND WOULD RED LINE IF I WENT FASTER, I PULLED OVER AND COULD NOT SHUT VEHICLE OFF AND RADIO, WIPERS AND EVERYTHING WERE GOING ON THEIR OWN INCLUDING EVERY WARNING LIGHT POSSIBLE. AFTER ABOUT 20 MIN IDLE I DECIDED TO DISCONNECT THE BATTERY AND RECONNECT AND IT STARTED BACK UP WITH ENGINE LIGHT REMAINING ON. I TOOK TO DEALERSHIP THEY WEREN'T SURE WHY ALL CODES WERE GOING OFF BUT CHECKED AND EVERYTHING WAS FINE AND RESET THE LIGHT. A MONTH LATER IT HAPPENED AGAIN THIS TIME AT 65MPH DURING A SNOWFALL ON THE HIGHWAY BUT THIS TIME THE STEERING WHEEL LOCKED UP I MANAGED TO BRAKE AND STOP ON HIGHWAY WITH HAZARD LIGHTS ON AGAIN DISCONNECTED BATTERY AND TOOK TO DEALERSHIP, THEY SAID I NEEDED TO REPLACE THE COMPUTER SO AT A COST OF NEARLY $2300 I DID. NO PROBLEMS AFTER THAT UNTIL IT WAS RAINING ONE DAY AND BOOM INSTRUMENT PANEL LIGHTS UP AGAIN, THANKFULLY THE STEERING WHEEL DID NOT LOCK AGAIN. I TAKE IT BACK AND THEY TELL ME THERE IS NOTHING THEY CAN DO ABOUT IT BUT RESET THE LIGHT. NOW I CANT DRIVE MY JEEP WHEN IT RAINS FOR FEAR OF MORE ISSUES. FAST FORWARD 3 MONTHS TO TODAY, I AM ABOUT A MILE FROM MY HOME AND THE DASH LIGHTS UP SAYING SERVICE SHIFTER REQUIRED. AND ALL THE LIGHTS FOR P,R,N,D ARE ALL RED, I TRIED TO TURN OFF AND START AGAIN WITH NO LUCK THE LIGHTS AND WARNING STAYS ON, THE DIGITAL SPEEDOMETER WONT COME UP BECAUSE THE WARNING IS THERE AND I CANT CYCLE IT OFF. I GOOGLED THE PROBLEM AND NOTICED A GREAT DEAL MANY OTHERS HAVING THE SAME ISSUES AT ALL DIFFERENT MILES. I DONT KNOW WHAT ELSE TO DO AT THIS POINT. I BELIEVE JUST THE STEERING WHEEL LOCKING UP ALONE SHOULD BE WARRANT ENOUGH FOR A RECALL BEFORE SOMEONE IS NOT AS LUCKY AS I WAS.
Corrective Action:
I BOUGHT MY 2016 JEEP CHEROKEE LIMITED NEW AND FOR THE FIRST 100, 000 MILES HAD NO PROBLEM WITH IT UNTIL ONE DAY I WAS DRIVING DOWN HIGHWAY AND MY INSTRUMENT CLUSTER LIT UP LIKE A CHRISTMAS TREE, THE ENGINE HIT 5000 RPM AT 45 MPH AND WOULD RED LINE IF I WENT FASTER, I PULLED OVER AND COULD NOT SHUT VEHICLE OFF AND RADIO, WIPERS AND EVERYTHING WERE GOING ON THEIR OWN INCLUDING EVERY WARNING LIGHT POSSIBLE. AFTER ABOUT 20 MIN IDLE I DECIDED TO DISCONNECT THE BATTERY AND RECONNECT AND IT STARTED BACK UP WITH ENGINE LIGHT REMAINING ON. I TOOK TO DEALERSHIP THEY WEREN'T SURE WHY ALL CODES WERE GOING OFF BUT CHECKED AND EVERYTHING WAS FINE AND RESET THE LIGHT. A MONTH LATER IT HAPPENED AGAIN THIS TIME AT 65MPH DURING A SNOWFALL ON THE HIGHWAY BUT THIS TIME THE STEERING WHEEL LOCKED UP I MANAGED TO BRAKE AND STOP ON HIGHWAY WITH HAZARD LIGHTS ON AGAIN DISCONNECTED BATTERY AND TOOK TO DEALERSHIP, THEY SAID I NEEDED TO REPLACE THE COMPUTER SO AT A COST OF NEARLY $2300 I DID. NO PROBLEMS AFTER THAT UNTIL IT WAS RAINING ONE DAY AND BOOM INSTRUMENT PANEL LIGHTS UP AGAIN, THANKFULLY THE STEERING WHEEL DID NOT LOCK AGAIN. I TAKE IT BACK AND THEY TELL ME THERE IS NOTHING THEY CAN DO ABOUT IT BUT RESET THE LIGHT. NOW I CANT DRIVE MY JEEP WHEN IT RAINS FOR FEAR OF MORE ISSUES. FAST FORWARD 3 MONTHS TO TODAY, I AM ABOUT A MILE FROM MY HOME AND THE DASH LIGHTS UP SAYING SERVICE SHIFTER REQUIRED. AND ALL THE LIGHTS FOR P,R,N,D ARE ALL RED, I TRIED TO TURN OFF AND START AGAIN WITH NO LUCK THE LIGHTS AND WARNING STAYS ON, THE DIGITAL SPEEDOMETER WONT COME UP BECAUSE THE WARNING IS THERE AND I CANT CYCLE IT OFF. I GOOGLED THE PROBLEM AND NOTICED A GREAT DEAL MANY OTHERS HAVING THE SAME ISSUES AT ALL DIFFERENT MILES. I DONT KNOW WHAT ELSE TO DO AT THIS POINT. I BELIEVE JUST THE STEERING WHEEL LOCKING UP ALONE SHOULD BE WARRANT ENOUGH FOR A RECALL BEFORE SOMEONE IS NOT AS LUCKY AS I WAS.
Additional Notes:
I BOUGHT MY 2016 JEEP CHEROKEE LIMITED NEW AND FOR THE FIRST 100, 000 MILES HAD NO PROBLEM WITH IT UNTIL ONE DAY I WAS DRIVING DOWN HIGHWAY AND MY INSTRUMENT CLUSTER LIT UP LIKE A CHRISTMAS TREE, THE ENGINE HIT 5000 RPM AT 45 MPH AND WOULD RED LINE IF I WENT FASTER, I PULLED OVER AND COULD NOT SHUT VEHICLE OFF AND RADIO, WIPERS AND EVERYTHING WERE GOING ON THEIR OWN INCLUDING EVERY WARNING LIGHT POSSIBLE. AFTER ABOUT 20 MIN IDLE I DECIDED TO DISCONNECT THE BATTERY AND RECONNECT AND IT STARTED BACK UP WITH ENGINE LIGHT REMAINING ON. I TOOK TO DEALERSHIP THEY WEREN'T SURE WHY ALL CODES WERE GOING OFF BUT CHECKED AND EVERYTHING WAS FINE AND RESET THE LIGHT. A MONTH LATER IT HAPPENED AGAIN THIS TIME AT 65MPH DURING A SNOWFALL ON THE HIGHWAY BUT THIS TIME THE STEERING WHEEL LOCKED UP I MANAGED TO BRAKE AND STOP ON HIGHWAY WITH HAZARD LIGHTS ON AGAIN DISCONNECTED BATTERY AND TOOK TO DEALERSHIP, THEY SAID I NEEDED TO REPLACE THE COMPUTER SO AT A COST OF NEARLY $2300 I DID. NO PROBLEMS AFTER THAT UNTIL IT WAS RAINING ONE DAY AND BOOM INSTRUMENT PANEL LIGHTS UP AGAIN, THANKFULLY THE STEERING WHEEL DID NOT LOCK AGAIN. I TAKE IT BACK AND THEY TELL ME THERE IS NOTHING THEY CAN DO ABOUT IT BUT RESET THE LIGHT. NOW I CANT DRIVE MY JEEP WHEN IT RAINS FOR FEAR OF MORE ISSUES. FAST FORWARD 3 MONTHS TO TODAY, I AM ABOUT A MILE FROM MY HOME AND THE DASH LIGHTS UP SAYING SERVICE SHIFTER REQUIRED. AND ALL THE LIGHTS FOR P,R,N,D ARE ALL RED, I TRIED TO TURN OFF AND START AGAIN WITH NO LUCK THE LIGHTS AND WARNING STAYS ON, THE DIGITAL SPEEDOMETER WONT COME UP BECAUSE THE WARNING IS THERE AND I CANT CYCLE IT OFF. I GOOGLED THE PROBLEM AND NOTICED A GREAT DEAL MANY OTHERS HAVING THE SAME ISSUES AT ALL DIFFERENT MILES. I DONT KNOW WHAT ELSE TO DO AT THIS POINT. I BELIEVE JUST THE STEERING WHEEL LOCKING UP ALONE SHOULD BE WARRANT ENOUGH FOR A RECALL BEFORE SOMEONE IS NOT AS LUCKY AS I WAS.
Mfg Campaign: 11220699
Recall Date: Jun 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WAS DRIVING, COMING TO A STOP AND SCREEN FLASHED PUT GEAR INTO PARK TO CHANGE GEARS. SO I PUT IT IN PARK AND THEN BACK INTO DRIVE AND SAME THING POPPED UP. I PUT IT BACK INTO PARK, SHUT THE CAR OFF. TRIED TO TURN IT BACK ON AND IT WOULDN'T START. THEN I TRIED AGAIN, LEFT KEY ON AND IT JUST WHIRLED OVER 3-4 TIMES AND FINALLY STARTED. AND EVERYTHING WAS GONE AND I COULD DRIVE AGAIN. A FEW WEEKS PRIOR, I WAS DRIVING DOWN THE ROAD, AND I HAD A SERVICE SHIFTER LIGHT COME ON AND ALL THE LIGHTS BY EACH GEAR ON SHIFTER WERE RED.
Corrective Action:
WAS DRIVING, COMING TO A STOP AND SCREEN FLASHED PUT GEAR INTO PARK TO CHANGE GEARS. SO I PUT IT IN PARK AND THEN BACK INTO DRIVE AND SAME THING POPPED UP. I PUT IT BACK INTO PARK, SHUT THE CAR OFF. TRIED TO TURN IT BACK ON AND IT WOULDN'T START. THEN I TRIED AGAIN, LEFT KEY ON AND IT JUST WHIRLED OVER 3-4 TIMES AND FINALLY STARTED. AND EVERYTHING WAS GONE AND I COULD DRIVE AGAIN. A FEW WEEKS PRIOR, I WAS DRIVING DOWN THE ROAD, AND I HAD A SERVICE SHIFTER LIGHT COME ON AND ALL THE LIGHTS BY EACH GEAR ON SHIFTER WERE RED.
Additional Notes:
WAS DRIVING, COMING TO A STOP AND SCREEN FLASHED PUT GEAR INTO PARK TO CHANGE GEARS. SO I PUT IT IN PARK AND THEN BACK INTO DRIVE AND SAME THING POPPED UP. I PUT IT BACK INTO PARK, SHUT THE CAR OFF. TRIED TO TURN IT BACK ON AND IT WOULDN'T START. THEN I TRIED AGAIN, LEFT KEY ON AND IT JUST WHIRLED OVER 3-4 TIMES AND FINALLY STARTED. AND EVERYTHING WAS GONE AND I COULD DRIVE AGAIN. A FEW WEEKS PRIOR, I WAS DRIVING DOWN THE ROAD, AND I HAD A SERVICE SHIFTER LIGHT COME ON AND ALL THE LIGHTS BY EACH GEAR ON SHIFTER WERE RED.
Mfg Campaign: 11220466
Recall Date: Jun 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE POWER LIFT GATE HAS FAILED TO LIFT ON SEVERAL OCCASIONS. ONCE, THE LIFT GATE ACTUALLY FELL UNEXPECTEDLY, HITTING ME IN THE HEAD! IT SEEMS TO STRUGGLE TO LIFT ON MOST ATTEMPTS.
Corrective Action:
THE POWER LIFT GATE HAS FAILED TO LIFT ON SEVERAL OCCASIONS. ONCE, THE LIFT GATE ACTUALLY FELL UNEXPECTEDLY, HITTING ME IN THE HEAD! IT SEEMS TO STRUGGLE TO LIFT ON MOST ATTEMPTS.
Additional Notes:
THE POWER LIFT GATE HAS FAILED TO LIFT ON SEVERAL OCCASIONS. ONCE, THE LIFT GATE ACTUALLY FELL UNEXPECTEDLY, HITTING ME IN THE HEAD! IT SEEMS TO STRUGGLE TO LIFT ON MOST ATTEMPTS.
Mfg Campaign: 11220282
Recall Date: Jun 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY JEEP DOES NOT SHIFT OUT OF FIRST GEAR AND SOMETIMES SECOND UNTIL THE ENGINE REVES UP HIGH AND THEN SHIFTS SUDDENLY WITH A FORCEFUL JERK. SOMETIMES UPON ACCELERATION ON THE HIGHWAY, THE VEHICLE WILL DOWN SHIFT AS YOU WOULD EXPECT, AND THEN DOES THE FORCEFUL SUDDEN JERK WHEN IT GOES INTO A HIGHER GEAR. IT HAS BEEN FORCEFUL ENOUGH TO FEEL AS THOUGH SOMEONE HAS BUMPED INTO MY VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP AND TO MY INDEPENDENT CAR REPAIR PLACE AND NEITHER CAN FIND ANYTHING ON THE COMPUTER DIAGNOSTICS. IT HAPPENS RANDOMLY BUT HAS BEGUN TO HAPPEN MORE FREQUENTLY.
Corrective Action:
MY JEEP DOES NOT SHIFT OUT OF FIRST GEAR AND SOMETIMES SECOND UNTIL THE ENGINE REVES UP HIGH AND THEN SHIFTS SUDDENLY WITH A FORCEFUL JERK. SOMETIMES UPON ACCELERATION ON THE HIGHWAY, THE VEHICLE WILL DOWN SHIFT AS YOU WOULD EXPECT, AND THEN DOES THE FORCEFUL SUDDEN JERK WHEN IT GOES INTO A HIGHER GEAR. IT HAS BEEN FORCEFUL ENOUGH TO FEEL AS THOUGH SOMEONE HAS BUMPED INTO MY VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP AND TO MY INDEPENDENT CAR REPAIR PLACE AND NEITHER CAN FIND ANYTHING ON THE COMPUTER DIAGNOSTICS. IT HAPPENS RANDOMLY BUT HAS BEGUN TO HAPPEN MORE FREQUENTLY.
Additional Notes:
MY JEEP DOES NOT SHIFT OUT OF FIRST GEAR AND SOMETIMES SECOND UNTIL THE ENGINE REVES UP HIGH AND THEN SHIFTS SUDDENLY WITH A FORCEFUL JERK. SOMETIMES UPON ACCELERATION ON THE HIGHWAY, THE VEHICLE WILL DOWN SHIFT AS YOU WOULD EXPECT, AND THEN DOES THE FORCEFUL SUDDEN JERK WHEN IT GOES INTO A HIGHER GEAR. IT HAS BEEN FORCEFUL ENOUGH TO FEEL AS THOUGH SOMEONE HAS BUMPED INTO MY VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP AND TO MY INDEPENDENT CAR REPAIR PLACE AND NEITHER CAN FIND ANYTHING ON THE COMPUTER DIAGNOSTICS. IT HAPPENS RANDOMLY BUT HAS BEGUN TO HAPPEN MORE FREQUENTLY.
Mfg Campaign: 11220293
Recall Date: Jun 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE SEEMS TO ACCELERATE WITHOUT ME DOING ANYTHING WHEN IN MOTION. SHIFT SERVICES LIGHT COMES ON FREQUENTLY. WHEN YOU TURN THE CAR ON THE CAR ACCELERATES OR SEEMS TO STALL. ENGINE WHEN THE CAR IS STATIONARY. IT MAKES AN EXCESSIVE NOISE WHEN YOU ACCELERATE IN MOTION.
Corrective Action:
THIS VEHICLE SEEMS TO ACCELERATE WITHOUT ME DOING ANYTHING WHEN IN MOTION. SHIFT SERVICES LIGHT COMES ON FREQUENTLY. WHEN YOU TURN THE CAR ON THE CAR ACCELERATES OR SEEMS TO STALL. ENGINE WHEN THE CAR IS STATIONARY. IT MAKES AN EXCESSIVE NOISE WHEN YOU ACCELERATE IN MOTION.
Additional Notes:
THIS VEHICLE SEEMS TO ACCELERATE WITHOUT ME DOING ANYTHING WHEN IN MOTION. SHIFT SERVICES LIGHT COMES ON FREQUENTLY. WHEN YOU TURN THE CAR ON THE CAR ACCELERATES OR SEEMS TO STALL. ENGINE WHEN THE CAR IS STATIONARY. IT MAKES AN EXCESSIVE NOISE WHEN YOU ACCELERATE IN MOTION.
Mfg Campaign: 11219877
Recall Date: Jun 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLS DURING DECELERATION INTO RIGHT HAND TURNS. EXTREMELY DANGEROUS. HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE OCCURRING UNDER THE SAME CIRCUMSTANCES. DEALERSHIP IS DENYING ANY PROBLEMS EXIST AND CANNOT DUPLICATE ISSUE. ONLINE COMPLAINTS STATE THAT SOME DEALERSHIPS STATING IT IS DUE TO LOW OIL AND OIL CONSUMPTION IS VERY HIGH AND PROBLEM CAN OCCUR EVEN WITH VEHICLE MAINTAINED TO MANUFACTURERS SPECIFICATIONS. I HAVE BEEN ALMOST REAR ENDED SEVERAL TIMES DUE TO THIS ISSUE AND CHRYSLER NEEDS TO RECALL THESE VEHICLES AND MAKE IT RIGHT NO MATTER THE COST. NO WARNING OR TROUBLE LIGHTS PRIOR TO COMPLETE LOSS OF POWER. THEY JUST RECALLED THE 2019 MODELS FOR THIS VERY PROBLEM BUT THEY NEED TO RECALL PRIOR YEARS EXPERIENCING THE SAME ISSUES. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY WHEN ENTERING THE HIGHWAY WERE CARS OUR TRAVELING AT A HIGH RATE OF SPEED.
Corrective Action:
VEHICLE STALLS DURING DECELERATION INTO RIGHT HAND TURNS. EXTREMELY DANGEROUS. HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE OCCURRING UNDER THE SAME CIRCUMSTANCES. DEALERSHIP IS DENYING ANY PROBLEMS EXIST AND CANNOT DUPLICATE ISSUE. ONLINE COMPLAINTS STATE THAT SOME DEALERSHIPS STATING IT IS DUE TO LOW OIL AND OIL CONSUMPTION IS VERY HIGH AND PROBLEM CAN OCCUR EVEN WITH VEHICLE MAINTAINED TO MANUFACTURERS SPECIFICATIONS. I HAVE BEEN ALMOST REAR ENDED SEVERAL TIMES DUE TO THIS ISSUE AND CHRYSLER NEEDS TO RECALL THESE VEHICLES AND MAKE IT RIGHT NO MATTER THE COST. NO WARNING OR TROUBLE LIGHTS PRIOR TO COMPLETE LOSS OF POWER. THEY JUST RECALLED THE 2019 MODELS FOR THIS VERY PROBLEM BUT THEY NEED TO RECALL PRIOR YEARS EXPERIENCING THE SAME ISSUES. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY WHEN ENTERING THE HIGHWAY WERE CARS OUR TRAVELING AT A HIGH RATE OF SPEED.
Additional Notes:
VEHICLE STALLS DURING DECELERATION INTO RIGHT HAND TURNS. EXTREMELY DANGEROUS. HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE OCCURRING UNDER THE SAME CIRCUMSTANCES. DEALERSHIP IS DENYING ANY PROBLEMS EXIST AND CANNOT DUPLICATE ISSUE. ONLINE COMPLAINTS STATE THAT SOME DEALERSHIPS STATING IT IS DUE TO LOW OIL AND OIL CONSUMPTION IS VERY HIGH AND PROBLEM CAN OCCUR EVEN WITH VEHICLE MAINTAINED TO MANUFACTURERS SPECIFICATIONS. I HAVE BEEN ALMOST REAR ENDED SEVERAL TIMES DUE TO THIS ISSUE AND CHRYSLER NEEDS TO RECALL THESE VEHICLES AND MAKE IT RIGHT NO MATTER THE COST. NO WARNING OR TROUBLE LIGHTS PRIOR TO COMPLETE LOSS OF POWER. THEY JUST RECALLED THE 2019 MODELS FOR THIS VERY PROBLEM BUT THEY NEED TO RECALL PRIOR YEARS EXPERIENCING THE SAME ISSUES. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY WHEN ENTERING THE HIGHWAY WERE CARS OUR TRAVELING AT A HIGH RATE OF SPEED.
Mfg Campaign: 11218931
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE ENGINE LIGHT AND MESSAGE SERVICE TRANSMISSION CAME ON WHILE I WAS DRIVING, HOWEVER I COULD NOT DRIVE OVER 40 MILES AN HOUR IN TRAFFIC ONCE THIS HAPPENED. I WAS TOLD THAT IT WAS A SOFTWARE UPDATE, BUT FOUND THAT THIS WAS ONLY A TEMPORARY FIX. WHY WOULD A SOFTWARE DAY CAUSE THIS MUCH OF AN ISSUE AND A VERY DANGEROUS ISSUE AT THAT. WHY ISN'T THERE A PERMANENT FIX TO THIS ISSUE.
Corrective Action:
THE ENGINE LIGHT AND MESSAGE SERVICE TRANSMISSION CAME ON WHILE I WAS DRIVING, HOWEVER I COULD NOT DRIVE OVER 40 MILES AN HOUR IN TRAFFIC ONCE THIS HAPPENED. I WAS TOLD THAT IT WAS A SOFTWARE UPDATE, BUT FOUND THAT THIS WAS ONLY A TEMPORARY FIX. WHY WOULD A SOFTWARE DAY CAUSE THIS MUCH OF AN ISSUE AND A VERY DANGEROUS ISSUE AT THAT. WHY ISN'T THERE A PERMANENT FIX TO THIS ISSUE.
Additional Notes:
THE ENGINE LIGHT AND MESSAGE SERVICE TRANSMISSION CAME ON WHILE I WAS DRIVING, HOWEVER I COULD NOT DRIVE OVER 40 MILES AN HOUR IN TRAFFIC ONCE THIS HAPPENED. I WAS TOLD THAT IT WAS A SOFTWARE UPDATE, BUT FOUND THAT THIS WAS ONLY A TEMPORARY FIX. WHY WOULD A SOFTWARE DAY CAUSE THIS MUCH OF AN ISSUE AND A VERY DANGEROUS ISSUE AT THAT. WHY ISN'T THERE A PERMANENT FIX TO THIS ISSUE.
Mfg Campaign: 11218915
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER LIGHT CAME ON AT 56,000 MILES WHEN I TRIED TO PUT MY CAR IN REVERSE. ALL THE LIGHTS FOR THE SHIFTER CAME ON AND THE CAR DIDN'T WANT TO GO INTO THE RIGHT GEAR. THIS HAS NOW HAPPENED 3 TIMES, NOT ALL CONSECUTIVE.
Corrective Action:
SERVICE SHIFTER LIGHT CAME ON AT 56,000 MILES WHEN I TRIED TO PUT MY CAR IN REVERSE. ALL THE LIGHTS FOR THE SHIFTER CAME ON AND THE CAR DIDN'T WANT TO GO INTO THE RIGHT GEAR. THIS HAS NOW HAPPENED 3 TIMES, NOT ALL CONSECUTIVE.
Additional Notes:
SERVICE SHIFTER LIGHT CAME ON AT 56,000 MILES WHEN I TRIED TO PUT MY CAR IN REVERSE. ALL THE LIGHTS FOR THE SHIFTER CAME ON AND THE CAR DIDN'T WANT TO GO INTO THE RIGHT GEAR. THIS HAS NOW HAPPENED 3 TIMES, NOT ALL CONSECUTIVE.
Mfg Campaign: 11218092
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. I AM DRIVING WITH NO ISSUES AND THEN ALL OF A SUDDEN THE CAR LOSES SPEED. I WILL GO FROM 70-0MPH WITH IN SECONDS, ALL THE LIGHTS WILL COME ON ON MY DASH BOARD AND I AM UNABLE TO SPEED UP OR EVEN STEER OUT OF THE WAY. THE SECOND TIME THIS HAPPENED TO ME I WAS IN THE FAST LANE ON THE FREEWAY WITH MY DAUGHTER,NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN HIT WITH OUT A QUESTION. IT SOUNDED AS IF THE CAR SHUT DOWN WITH OUT ACTUALLY TURNING OFF. I HAD THE CAR TOWED TO THE DEALER WHERE THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. BOTH TIMES THIS HAS HAPPENED AND NOW I AM SCARED EVERY TIME I DRIVE. NOW THE STEREO WILL NOT TURN ON. THE SCREEN IS ON BUT WILL NOT MOVE FROM THE JEEP SIGH IT WILL FLICKER ON AND OFF BUT NOT EVER MOVE FROM THERE.
Corrective Action:
THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. I AM DRIVING WITH NO ISSUES AND THEN ALL OF A SUDDEN THE CAR LOSES SPEED. I WILL GO FROM 70-0MPH WITH IN SECONDS, ALL THE LIGHTS WILL COME ON ON MY DASH BOARD AND I AM UNABLE TO SPEED UP OR EVEN STEER OUT OF THE WAY. THE SECOND TIME THIS HAPPENED TO ME I WAS IN THE FAST LANE ON THE FREEWAY WITH MY DAUGHTER,NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN HIT WITH OUT A QUESTION. IT SOUNDED AS IF THE CAR SHUT DOWN WITH OUT ACTUALLY TURNING OFF. I HAD THE CAR TOWED TO THE DEALER WHERE THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. BOTH TIMES THIS HAS HAPPENED AND NOW I AM SCARED EVERY TIME I DRIVE. NOW THE STEREO WILL NOT TURN ON. THE SCREEN IS ON BUT WILL NOT MOVE FROM THE JEEP SIGH IT WILL FLICKER ON AND OFF BUT NOT EVER MOVE FROM THERE.
Additional Notes:
THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. I AM DRIVING WITH NO ISSUES AND THEN ALL OF A SUDDEN THE CAR LOSES SPEED. I WILL GO FROM 70-0MPH WITH IN SECONDS, ALL THE LIGHTS WILL COME ON ON MY DASH BOARD AND I AM UNABLE TO SPEED UP OR EVEN STEER OUT OF THE WAY. THE SECOND TIME THIS HAPPENED TO ME I WAS IN THE FAST LANE ON THE FREEWAY WITH MY DAUGHTER,NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN HIT WITH OUT A QUESTION. IT SOUNDED AS IF THE CAR SHUT DOWN WITH OUT ACTUALLY TURNING OFF. I HAD THE CAR TOWED TO THE DEALER WHERE THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. BOTH TIMES THIS HAS HAPPENED AND NOW I AM SCARED EVERY TIME I DRIVE. NOW THE STEREO WILL NOT TURN ON. THE SCREEN IS ON BUT WILL NOT MOVE FROM THE JEEP SIGH IT WILL FLICKER ON AND OFF BUT NOT EVER MOVE FROM THERE.
Mfg Campaign: 11218201
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. I AM DRIVING WITH NO ISSUES AND THEN ALL OF A SUDDEN THE CAR LOSES SPEED. I WILL GO FROM 70-0MPH WITH IN SECONDS, ALL THE LIGHTS WILL COME ON ON MY DASH BOARD AND I AM UNABLE TO SPEED UP OR EVEN STEER OUT OF THE WAY. THE SECOND TIME THIS HAPPENED TO ME I WAS IN THE FAST LANE ON THE FREEWAY WITH MY DAUGHTER,NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN HIT WITH OUT A QUESTION. IT SOUNDED AS IF THE CAR SHUT DOWN WITH OUT ACTUALLY TURNING OFF. I HAD THE CAR TOWED TO THE DEALER WHERE THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. BOTH TIMES THIS HAS HAPPENED AND NOW I AM SCARED EVERY TIME I DRIVE. NOW THE STEREO WILL NOT TURN ON. THE SCREEN IS ON BUT WILL NOT MOVE FROM THE JEEP SIGH IT WILL FLICKER ON AND OFF BUT NOT EVER MOVE FROM THERE.
Corrective Action:
THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. I AM DRIVING WITH NO ISSUES AND THEN ALL OF A SUDDEN THE CAR LOSES SPEED. I WILL GO FROM 70-0MPH WITH IN SECONDS, ALL THE LIGHTS WILL COME ON ON MY DASH BOARD AND I AM UNABLE TO SPEED UP OR EVEN STEER OUT OF THE WAY. THE SECOND TIME THIS HAPPENED TO ME I WAS IN THE FAST LANE ON THE FREEWAY WITH MY DAUGHTER,NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN HIT WITH OUT A QUESTION. IT SOUNDED AS IF THE CAR SHUT DOWN WITH OUT ACTUALLY TURNING OFF. I HAD THE CAR TOWED TO THE DEALER WHERE THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. BOTH TIMES THIS HAS HAPPENED AND NOW I AM SCARED EVERY TIME I DRIVE. NOW THE STEREO WILL NOT TURN ON. THE SCREEN IS ON BUT WILL NOT MOVE FROM THE JEEP SIGH IT WILL FLICKER ON AND OFF BUT NOT EVER MOVE FROM THERE.
Additional Notes:
THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. I AM DRIVING WITH NO ISSUES AND THEN ALL OF A SUDDEN THE CAR LOSES SPEED. I WILL GO FROM 70-0MPH WITH IN SECONDS, ALL THE LIGHTS WILL COME ON ON MY DASH BOARD AND I AM UNABLE TO SPEED UP OR EVEN STEER OUT OF THE WAY. THE SECOND TIME THIS HAPPENED TO ME I WAS IN THE FAST LANE ON THE FREEWAY WITH MY DAUGHTER,NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN HIT WITH OUT A QUESTION. IT SOUNDED AS IF THE CAR SHUT DOWN WITH OUT ACTUALLY TURNING OFF. I HAD THE CAR TOWED TO THE DEALER WHERE THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. BOTH TIMES THIS HAS HAPPENED AND NOW I AM SCARED EVERY TIME I DRIVE. NOW THE STEREO WILL NOT TURN ON. THE SCREEN IS ON BUT WILL NOT MOVE FROM THE JEEP SIGH IT WILL FLICKER ON AND OFF BUT NOT EVER MOVE FROM THERE.
Mfg Campaign: 11218201
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. I AM DRIVING WITH NO ISSUES AND THEN ALL OF A SUDDEN THE CAR LOSES SPEED. I WILL GO FROM 70-0MPH WITH IN SECONDS, ALL THE LIGHTS WILL COME ON ON MY DASH BOARD AND I AM UNABLE TO SPEED UP OR EVEN STEER OUT OF THE WAY. THE SECOND TIME THIS HAPPENED TO ME I WAS IN THE FAST LANE ON THE FREEWAY WITH MY DAUGHTER,NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN HIT WITH OUT A QUESTION. IT SOUNDED AS IF THE CAR SHUT DOWN WITH OUT ACTUALLY TURNING OFF. I HAD THE CAR TOWED TO THE DEALER WHERE THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. BOTH TIMES THIS HAS HAPPENED AND NOW I AM SCARED EVERY TIME I DRIVE. NOW THE STEREO WILL NOT TURN ON. THE SCREEN IS ON BUT WILL NOT MOVE FROM THE JEEP SIGH IT WILL FLICKER ON AND OFF BUT NOT EVER MOVE FROM THERE.
Corrective Action:
THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. I AM DRIVING WITH NO ISSUES AND THEN ALL OF A SUDDEN THE CAR LOSES SPEED. I WILL GO FROM 70-0MPH WITH IN SECONDS, ALL THE LIGHTS WILL COME ON ON MY DASH BOARD AND I AM UNABLE TO SPEED UP OR EVEN STEER OUT OF THE WAY. THE SECOND TIME THIS HAPPENED TO ME I WAS IN THE FAST LANE ON THE FREEWAY WITH MY DAUGHTER,NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN HIT WITH OUT A QUESTION. IT SOUNDED AS IF THE CAR SHUT DOWN WITH OUT ACTUALLY TURNING OFF. I HAD THE CAR TOWED TO THE DEALER WHERE THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. BOTH TIMES THIS HAS HAPPENED AND NOW I AM SCARED EVERY TIME I DRIVE. NOW THE STEREO WILL NOT TURN ON. THE SCREEN IS ON BUT WILL NOT MOVE FROM THE JEEP SIGH IT WILL FLICKER ON AND OFF BUT NOT EVER MOVE FROM THERE.
Additional Notes:
THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. I AM DRIVING WITH NO ISSUES AND THEN ALL OF A SUDDEN THE CAR LOSES SPEED. I WILL GO FROM 70-0MPH WITH IN SECONDS, ALL THE LIGHTS WILL COME ON ON MY DASH BOARD AND I AM UNABLE TO SPEED UP OR EVEN STEER OUT OF THE WAY. THE SECOND TIME THIS HAPPENED TO ME I WAS IN THE FAST LANE ON THE FREEWAY WITH MY DAUGHTER,NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN HIT WITH OUT A QUESTION. IT SOUNDED AS IF THE CAR SHUT DOWN WITH OUT ACTUALLY TURNING OFF. I HAD THE CAR TOWED TO THE DEALER WHERE THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. BOTH TIMES THIS HAS HAPPENED AND NOW I AM SCARED EVERY TIME I DRIVE. NOW THE STEREO WILL NOT TURN ON. THE SCREEN IS ON BUT WILL NOT MOVE FROM THE JEEP SIGH IT WILL FLICKER ON AND OFF BUT NOT EVER MOVE FROM THERE.
Mfg Campaign: 11218201
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ABOUT A MONTH AGO, MY DAUGHTER BACKED THE CAR OUT OF THE DRIVEWAY AND THE CAR WOULD NOT SHIFT BACK INTO DRIVE. AFTER TURNING THE CAR OFF AND BACK ON, I WAS ABLE TO GET IT BACK INTO DRIVE. IT SEEMED FINE AFTER THAT. I THOUGHT IT WAS JUST A FREAK THING. ABOUT TWO WEEKS AGO, A WARNING LIGHT CAME ON SAYING "SERVICE SHIFTER". WE TOOK THE CAR IN TO THE DEALERSHIP TO HAVE THEM FIX IT. THEY ORDERED PARTS BUT SAID IT WOULD TAKE ABOUT 4 DAYS FOR THE PARTS TO COME IN. WHEN THE PARTS FINALLY CAME AND WERE INSTALLED, THE "SERVICE SHIFTER" LIGHT WAS STILL ON. I WAS THEN TOLD THEY HAD JUST RECEIVED A COMPANY WIDE MEMO ABOUT THIS PROBLEM AND NOW NEEDED TO REPLACE THE ENTIRE SHIFTER. I WAS TOLD THAT THE PART WOULD TAKE WEEKS TO MAYBE MONTHS BEFORE IT WOULD COME IN. THEY TOLD ME THE CAR WAS SAFE TO DRIVE UNTIL THE PARTS CAME IN BUT NOT SURE IF THEY EVEN KNOW. I'VE LOOKED THIS PROBLEM UP ONLINE AND SEEMS TO BE A PROBLEM THAT MANY PEOPLE ARE HAVING.
Corrective Action:
ABOUT A MONTH AGO, MY DAUGHTER BACKED THE CAR OUT OF THE DRIVEWAY AND THE CAR WOULD NOT SHIFT BACK INTO DRIVE. AFTER TURNING THE CAR OFF AND BACK ON, I WAS ABLE TO GET IT BACK INTO DRIVE. IT SEEMED FINE AFTER THAT. I THOUGHT IT WAS JUST A FREAK THING. ABOUT TWO WEEKS AGO, A WARNING LIGHT CAME ON SAYING "SERVICE SHIFTER". WE TOOK THE CAR IN TO THE DEALERSHIP TO HAVE THEM FIX IT. THEY ORDERED PARTS BUT SAID IT WOULD TAKE ABOUT 4 DAYS FOR THE PARTS TO COME IN. WHEN THE PARTS FINALLY CAME AND WERE INSTALLED, THE "SERVICE SHIFTER" LIGHT WAS STILL ON. I WAS THEN TOLD THEY HAD JUST RECEIVED A COMPANY WIDE MEMO ABOUT THIS PROBLEM AND NOW NEEDED TO REPLACE THE ENTIRE SHIFTER. I WAS TOLD THAT THE PART WOULD TAKE WEEKS TO MAYBE MONTHS BEFORE IT WOULD COME IN. THEY TOLD ME THE CAR WAS SAFE TO DRIVE UNTIL THE PARTS CAME IN BUT NOT SURE IF THEY EVEN KNOW. I'VE LOOKED THIS PROBLEM UP ONLINE AND SEEMS TO BE A PROBLEM THAT MANY PEOPLE ARE HAVING.
Additional Notes:
ABOUT A MONTH AGO, MY DAUGHTER BACKED THE CAR OUT OF THE DRIVEWAY AND THE CAR WOULD NOT SHIFT BACK INTO DRIVE. AFTER TURNING THE CAR OFF AND BACK ON, I WAS ABLE TO GET IT BACK INTO DRIVE. IT SEEMED FINE AFTER THAT. I THOUGHT IT WAS JUST A FREAK THING. ABOUT TWO WEEKS AGO, A WARNING LIGHT CAME ON SAYING "SERVICE SHIFTER". WE TOOK THE CAR IN TO THE DEALERSHIP TO HAVE THEM FIX IT. THEY ORDERED PARTS BUT SAID IT WOULD TAKE ABOUT 4 DAYS FOR THE PARTS TO COME IN. WHEN THE PARTS FINALLY CAME AND WERE INSTALLED, THE "SERVICE SHIFTER" LIGHT WAS STILL ON. I WAS THEN TOLD THEY HAD JUST RECEIVED A COMPANY WIDE MEMO ABOUT THIS PROBLEM AND NOW NEEDED TO REPLACE THE ENTIRE SHIFTER. I WAS TOLD THAT THE PART WOULD TAKE WEEKS TO MAYBE MONTHS BEFORE IT WOULD COME IN. THEY TOLD ME THE CAR WAS SAFE TO DRIVE UNTIL THE PARTS CAME IN BUT NOT SURE IF THEY EVEN KNOW. I'VE LOOKED THIS PROBLEM UP ONLINE AND SEEMS TO BE A PROBLEM THAT MANY PEOPLE ARE HAVING.
Mfg Campaign: 11217859
Recall Date: Jun 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!
Corrective Action:
I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!
Additional Notes:
I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!
Mfg Campaign: 11217588
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!
Corrective Action:
I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!
Additional Notes:
I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!
Mfg Campaign: 11217588
Recall Date: Jun 3, 2019
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