Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. ON THREE SEPARATE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, WHILE DRIVING, THE SERVICE SHIFTER AND SEVERAL OTHER UNSPECIFIED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NOLF CHRYSLER DODGE (2373 BROOKVILLE ST, FAIRMOUNT CITY, PA 16224, (814) 365-5251) TO BE DIAGNOSED, BUT THE CONTACT WAS NOT PROVIDED CONCLUSIVE INFORMATION AS TO THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. ON THREE SEPARATE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, WHILE DRIVING, THE SERVICE SHIFTER AND SEVERAL OTHER UNSPECIFIED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NOLF CHRYSLER DODGE (2373 BROOKVILLE ST, FAIRMOUNT CITY, PA 16224, (814) 365-5251) TO BE DIAGNOSED, BUT THE CONTACT WAS NOT PROVIDED CONCLUSIVE INFORMATION AS TO THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. ON THREE SEPARATE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, WHILE DRIVING, THE SERVICE SHIFTER AND SEVERAL OTHER UNSPECIFIED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NOLF CHRYSLER DODGE (2373 BROOKVILLE ST, FAIRMOUNT CITY, PA 16224, (814) 365-5251) TO BE DIAGNOSED, BUT THE CONTACT WAS NOT PROVIDED CONCLUSIVE INFORMATION AS TO THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11256599
Recall Date: Sep 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. ON THREE SEPARATE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, WHILE DRIVING, THE SERVICE SHIFTER AND SEVERAL OTHER UNSPECIFIED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NOLF CHRYSLER DODGE (2373 BROOKVILLE ST, FAIRMOUNT CITY, PA 16224, (814) 365-5251) TO BE DIAGNOSED, BUT THE CONTACT WAS NOT PROVIDED CONCLUSIVE INFORMATION AS TO THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. ON THREE SEPARATE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, WHILE DRIVING, THE SERVICE SHIFTER AND SEVERAL OTHER UNSPECIFIED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NOLF CHRYSLER DODGE (2373 BROOKVILLE ST, FAIRMOUNT CITY, PA 16224, (814) 365-5251) TO BE DIAGNOSED, BUT THE CONTACT WAS NOT PROVIDED CONCLUSIVE INFORMATION AS TO THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. ON THREE SEPARATE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, WHILE DRIVING, THE SERVICE SHIFTER AND SEVERAL OTHER UNSPECIFIED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NOLF CHRYSLER DODGE (2373 BROOKVILLE ST, FAIRMOUNT CITY, PA 16224, (814) 365-5251) TO BE DIAGNOSED, BUT THE CONTACT WAS NOT PROVIDED CONCLUSIVE INFORMATION AS TO THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11256599
Recall Date: Sep 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE TIRES MADE A SCREECHING NOISE WITHOUT WARNING UPON MAKING TURNS. THE CONTACT TOOK THE VEHICLE TO ABERNETHY CHRYSLER DODGE JEEP RAM (1442 E MAIN ST, LINCOLNTON, NC 28092, 704-732-1890) WHERE IT WAS DIAGNOSED THAT THE FRONT HALF SHAFT WAS FAULTY. THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR COST. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V287000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE TIRES MADE A SCREECHING NOISE WITHOUT WARNING UPON MAKING TURNS. THE CONTACT TOOK THE VEHICLE TO ABERNETHY CHRYSLER DODGE JEEP RAM (1442 E MAIN ST, LINCOLNTON, NC 28092, 704-732-1890) WHERE IT WAS DIAGNOSED THAT THE FRONT HALF SHAFT WAS FAULTY. THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR COST. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V287000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE TIRES MADE A SCREECHING NOISE WITHOUT WARNING UPON MAKING TURNS. THE CONTACT TOOK THE VEHICLE TO ABERNETHY CHRYSLER DODGE JEEP RAM (1442 E MAIN ST, LINCOLNTON, NC 28092, 704-732-1890) WHERE IT WAS DIAGNOSED THAT THE FRONT HALF SHAFT WAS FAULTY. THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR COST. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V287000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Mfg Campaign: 11256521
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!
Corrective Action:
BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!
Additional Notes:
BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!
Mfg Campaign: 11256071
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!
Corrective Action:
BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!
Additional Notes:
BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!
Mfg Campaign: 11256071
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!
Corrective Action:
BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!
Additional Notes:
BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!
Mfg Campaign: 11256071
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER LIGHT COMES ON.
Corrective Action:
SERVICE SHIFTER LIGHT COMES ON.
Additional Notes:
SERVICE SHIFTER LIGHT COMES ON.
Mfg Campaign: 11256105
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON A HIGHWAY, MY 2016 JEEP CHEROKEE SUDDENLY SHUT OFF COMPLETELY. THIS DID NOT ALLOW ME TO ACCELERATE, AND THE CAR SLOWED DOWN WHICH I HAD TO PULL OVER ON THE HIGHWAY. THERE WAS THE ENGINE LIGHT AND THE BATTERY LIGHT SHOWN ON THE DISPLAY. AFTER COUPLE TIMES OF ATTEMPTING TO RESTART THE VEHICLE, I WAS ABLE TO DRIVE IT FINE TO WORK. THIS WAS REALLY DANGEROUS ESPECIALLY WITH I HAD NO ENGINE PROBLEMS PREVIOUSLY TO WARN THAT SUCH THING WAS GOING TO HAPPEN.
Corrective Action:
WHILE DRIVING ON A HIGHWAY, MY 2016 JEEP CHEROKEE SUDDENLY SHUT OFF COMPLETELY. THIS DID NOT ALLOW ME TO ACCELERATE, AND THE CAR SLOWED DOWN WHICH I HAD TO PULL OVER ON THE HIGHWAY. THERE WAS THE ENGINE LIGHT AND THE BATTERY LIGHT SHOWN ON THE DISPLAY. AFTER COUPLE TIMES OF ATTEMPTING TO RESTART THE VEHICLE, I WAS ABLE TO DRIVE IT FINE TO WORK. THIS WAS REALLY DANGEROUS ESPECIALLY WITH I HAD NO ENGINE PROBLEMS PREVIOUSLY TO WARN THAT SUCH THING WAS GOING TO HAPPEN.
Additional Notes:
WHILE DRIVING ON A HIGHWAY, MY 2016 JEEP CHEROKEE SUDDENLY SHUT OFF COMPLETELY. THIS DID NOT ALLOW ME TO ACCELERATE, AND THE CAR SLOWED DOWN WHICH I HAD TO PULL OVER ON THE HIGHWAY. THERE WAS THE ENGINE LIGHT AND THE BATTERY LIGHT SHOWN ON THE DISPLAY. AFTER COUPLE TIMES OF ATTEMPTING TO RESTART THE VEHICLE, I WAS ABLE TO DRIVE IT FINE TO WORK. THIS WAS REALLY DANGEROUS ESPECIALLY WITH I HAD NO ENGINE PROBLEMS PREVIOUSLY TO WARN THAT SUCH THING WAS GOING TO HAPPEN.
Mfg Campaign: 11256092
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON A HIGHWAY, MY 2016 JEEP CHEROKEE SUDDENLY SHUT OFF COMPLETELY. THIS DID NOT ALLOW ME TO ACCELERATE, AND THE CAR SLOWED DOWN WHICH I HAD TO PULL OVER ON THE HIGHWAY. THERE WAS THE ENGINE LIGHT AND THE BATTERY LIGHT SHOWN ON THE DISPLAY. AFTER COUPLE TIMES OF ATTEMPTING TO RESTART THE VEHICLE, I WAS ABLE TO DRIVE IT FINE TO WORK. THIS WAS REALLY DANGEROUS ESPECIALLY WITH I HAD NO ENGINE PROBLEMS PREVIOUSLY TO WARN THAT SUCH THING WAS GOING TO HAPPEN.
Corrective Action:
WHILE DRIVING ON A HIGHWAY, MY 2016 JEEP CHEROKEE SUDDENLY SHUT OFF COMPLETELY. THIS DID NOT ALLOW ME TO ACCELERATE, AND THE CAR SLOWED DOWN WHICH I HAD TO PULL OVER ON THE HIGHWAY. THERE WAS THE ENGINE LIGHT AND THE BATTERY LIGHT SHOWN ON THE DISPLAY. AFTER COUPLE TIMES OF ATTEMPTING TO RESTART THE VEHICLE, I WAS ABLE TO DRIVE IT FINE TO WORK. THIS WAS REALLY DANGEROUS ESPECIALLY WITH I HAD NO ENGINE PROBLEMS PREVIOUSLY TO WARN THAT SUCH THING WAS GOING TO HAPPEN.
Additional Notes:
WHILE DRIVING ON A HIGHWAY, MY 2016 JEEP CHEROKEE SUDDENLY SHUT OFF COMPLETELY. THIS DID NOT ALLOW ME TO ACCELERATE, AND THE CAR SLOWED DOWN WHICH I HAD TO PULL OVER ON THE HIGHWAY. THERE WAS THE ENGINE LIGHT AND THE BATTERY LIGHT SHOWN ON THE DISPLAY. AFTER COUPLE TIMES OF ATTEMPTING TO RESTART THE VEHICLE, I WAS ABLE TO DRIVE IT FINE TO WORK. THIS WAS REALLY DANGEROUS ESPECIALLY WITH I HAD NO ENGINE PROBLEMS PREVIOUSLY TO WARN THAT SUCH THING WAS GOING TO HAPPEN.
Mfg Campaign: 11256092
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
IN MAY 2019, ALL GAER LIGHTS ON THE SHIFTER P R N D L + - ALL TURNED RED AND THE SCREEN HAD A MESSAGE "SERVICE SHIFTER." IT IS NOT POSSIBLE TO SEE THE SPEEDOMETER WHEN THIS HAPPENS. IT HAS BEEN HAPPENING MORE FREQUENTLY. IT IS A HAZARD, ESPECIALLY WHEN DRIVING DOWN THE HIGHWAY AND THE BELLS RING, YOUR SPEEDOMETER SCREEN DIASAPPEARS AND SERVICE SHIFTER APPEARS. I BROUGHT THIS TO THE ATTENTION OF A JEEP DEALER AND WAS TOLD, YOU CAN STILL DRIVE WHEN THAT OCCURS. THIS IS A DANGEROUS SITUATION. IT NEEDS TO BE INVESTIGATED BY SOMEONE WITH AUTHORITY SOON. WHEN LOOKING ONLINE I DISCOVERED LOTS OF PEOPLE ARE HAVING THE SAME ISSUE.
Corrective Action:
IN MAY 2019, ALL GAER LIGHTS ON THE SHIFTER P R N D L + - ALL TURNED RED AND THE SCREEN HAD A MESSAGE "SERVICE SHIFTER." IT IS NOT POSSIBLE TO SEE THE SPEEDOMETER WHEN THIS HAPPENS. IT HAS BEEN HAPPENING MORE FREQUENTLY. IT IS A HAZARD, ESPECIALLY WHEN DRIVING DOWN THE HIGHWAY AND THE BELLS RING, YOUR SPEEDOMETER SCREEN DIASAPPEARS AND SERVICE SHIFTER APPEARS. I BROUGHT THIS TO THE ATTENTION OF A JEEP DEALER AND WAS TOLD, YOU CAN STILL DRIVE WHEN THAT OCCURS. THIS IS A DANGEROUS SITUATION. IT NEEDS TO BE INVESTIGATED BY SOMEONE WITH AUTHORITY SOON. WHEN LOOKING ONLINE I DISCOVERED LOTS OF PEOPLE ARE HAVING THE SAME ISSUE.
Additional Notes:
IN MAY 2019, ALL GAER LIGHTS ON THE SHIFTER P R N D L + - ALL TURNED RED AND THE SCREEN HAD A MESSAGE "SERVICE SHIFTER." IT IS NOT POSSIBLE TO SEE THE SPEEDOMETER WHEN THIS HAPPENS. IT HAS BEEN HAPPENING MORE FREQUENTLY. IT IS A HAZARD, ESPECIALLY WHEN DRIVING DOWN THE HIGHWAY AND THE BELLS RING, YOUR SPEEDOMETER SCREEN DIASAPPEARS AND SERVICE SHIFTER APPEARS. I BROUGHT THIS TO THE ATTENTION OF A JEEP DEALER AND WAS TOLD, YOU CAN STILL DRIVE WHEN THAT OCCURS. THIS IS A DANGEROUS SITUATION. IT NEEDS TO BE INVESTIGATED BY SOMEONE WITH AUTHORITY SOON. WHEN LOOKING ONLINE I DISCOVERED LOTS OF PEOPLE ARE HAVING THE SAME ISSUE.
Mfg Campaign: 11256212
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SERVICE SHIFTER LIGHT RANDOMLY COMES ON AND TURNS OFF WHEN ENGINE IS TURNED OFF AND RESTARTED. ALSO OVERHEAD LIGHTS ABOVE THE REAR VIEW MIRROR TURN ON AND OFF OCCASIONALLY.THESE THINGS HAPPEN WHILE IN MOTION AND ARE RANDOM. ALSO WHEN IN REVERSE, SOMETIMES THE PARKING BRAKE ENGAGES.
Corrective Action:
SERVICE SHIFTER LIGHT RANDOMLY COMES ON AND TURNS OFF WHEN ENGINE IS TURNED OFF AND RESTARTED. ALSO OVERHEAD LIGHTS ABOVE THE REAR VIEW MIRROR TURN ON AND OFF OCCASIONALLY.THESE THINGS HAPPEN WHILE IN MOTION AND ARE RANDOM. ALSO WHEN IN REVERSE, SOMETIMES THE PARKING BRAKE ENGAGES.
Additional Notes:
SERVICE SHIFTER LIGHT RANDOMLY COMES ON AND TURNS OFF WHEN ENGINE IS TURNED OFF AND RESTARTED. ALSO OVERHEAD LIGHTS ABOVE THE REAR VIEW MIRROR TURN ON AND OFF OCCASIONALLY.THESE THINGS HAPPEN WHILE IN MOTION AND ARE RANDOM. ALSO WHEN IN REVERSE, SOMETIMES THE PARKING BRAKE ENGAGES.
Mfg Campaign: 11255628
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER LIGHT RANDOMLY COMES ON AND TURNS OFF WHEN ENGINE IS TURNED OFF AND RESTARTED. ALSO OVERHEAD LIGHTS ABOVE THE REAR VIEW MIRROR TURN ON AND OFF OCCASIONALLY.THESE THINGS HAPPEN WHILE IN MOTION AND ARE RANDOM. ALSO WHEN IN REVERSE, SOMETIMES THE PARKING BRAKE ENGAGES.
Corrective Action:
SERVICE SHIFTER LIGHT RANDOMLY COMES ON AND TURNS OFF WHEN ENGINE IS TURNED OFF AND RESTARTED. ALSO OVERHEAD LIGHTS ABOVE THE REAR VIEW MIRROR TURN ON AND OFF OCCASIONALLY.THESE THINGS HAPPEN WHILE IN MOTION AND ARE RANDOM. ALSO WHEN IN REVERSE, SOMETIMES THE PARKING BRAKE ENGAGES.
Additional Notes:
SERVICE SHIFTER LIGHT RANDOMLY COMES ON AND TURNS OFF WHEN ENGINE IS TURNED OFF AND RESTARTED. ALSO OVERHEAD LIGHTS ABOVE THE REAR VIEW MIRROR TURN ON AND OFF OCCASIONALLY.THESE THINGS HAPPEN WHILE IN MOTION AND ARE RANDOM. ALSO WHEN IN REVERSE, SOMETIMES THE PARKING BRAKE ENGAGES.
Mfg Campaign: 11255628
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SERVICE SHIFTER CAME ACROSS MY DASH I PULLED OVER TURNED MY VEHICLE OFF, THE ALERT WENT OFF. THEN AFTER STARTING MY VEHICLE AGAIN A DIFFERENT DAY THE MESSAGE REAPPEARED.
Corrective Action:
THE SERVICE SHIFTER CAME ACROSS MY DASH I PULLED OVER TURNED MY VEHICLE OFF, THE ALERT WENT OFF. THEN AFTER STARTING MY VEHICLE AGAIN A DIFFERENT DAY THE MESSAGE REAPPEARED.
Additional Notes:
THE SERVICE SHIFTER CAME ACROSS MY DASH I PULLED OVER TURNED MY VEHICLE OFF, THE ALERT WENT OFF. THEN AFTER STARTING MY VEHICLE AGAIN A DIFFERENT DAY THE MESSAGE REAPPEARED.
Mfg Campaign: 11255629
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PLEASE NOTE THE PHOTOS ARE NOT FROM MY JEEP, THEY ARE FROM ANOTHER PERSON HAVING THE SAME ISSUE. DASH DISPLAYS 'SERVICE SHIFTER' AND ALL LIGHTS ONE SHIFTER ILLUMINATE. I WAS DRIVING WHEN THIS HAPPENED (TWICE ON DIFFERENT OCCASIONS). I PULLED OVER SHIFTER TO PARK, SHUT THE JEEP OFF AND TURNED IT BACK ON AND IT WENT AWAY FOR A FEW MILES AND CAME BACK ON. THIS HAPPENED EITHER THE END OF MARCH OR BEGINNING OF APRIL 2019 DURING SLUSHY WET ROAD CONDITIONS. I HAVE NOT SEEN IT SINCE THOSE TWO DAYS. DATE ENTERED BELOW IS AN ESTIMATE. I WASN'T AWARE THIS SITE EXISTED UNTIL A FRIEND TAGGED ME IN A FACEBOOK POST DEPICTING AN ACCIDENT CAUSED FROM THE SAME ISSUE IN A 2017 JEEP CHEROKEE LATITUDE.
Corrective Action:
PLEASE NOTE THE PHOTOS ARE NOT FROM MY JEEP, THEY ARE FROM ANOTHER PERSON HAVING THE SAME ISSUE. DASH DISPLAYS 'SERVICE SHIFTER' AND ALL LIGHTS ONE SHIFTER ILLUMINATE. I WAS DRIVING WHEN THIS HAPPENED (TWICE ON DIFFERENT OCCASIONS). I PULLED OVER SHIFTER TO PARK, SHUT THE JEEP OFF AND TURNED IT BACK ON AND IT WENT AWAY FOR A FEW MILES AND CAME BACK ON. THIS HAPPENED EITHER THE END OF MARCH OR BEGINNING OF APRIL 2019 DURING SLUSHY WET ROAD CONDITIONS. I HAVE NOT SEEN IT SINCE THOSE TWO DAYS. DATE ENTERED BELOW IS AN ESTIMATE. I WASN'T AWARE THIS SITE EXISTED UNTIL A FRIEND TAGGED ME IN A FACEBOOK POST DEPICTING AN ACCIDENT CAUSED FROM THE SAME ISSUE IN A 2017 JEEP CHEROKEE LATITUDE.
Additional Notes:
PLEASE NOTE THE PHOTOS ARE NOT FROM MY JEEP, THEY ARE FROM ANOTHER PERSON HAVING THE SAME ISSUE. DASH DISPLAYS 'SERVICE SHIFTER' AND ALL LIGHTS ONE SHIFTER ILLUMINATE. I WAS DRIVING WHEN THIS HAPPENED (TWICE ON DIFFERENT OCCASIONS). I PULLED OVER SHIFTER TO PARK, SHUT THE JEEP OFF AND TURNED IT BACK ON AND IT WENT AWAY FOR A FEW MILES AND CAME BACK ON. THIS HAPPENED EITHER THE END OF MARCH OR BEGINNING OF APRIL 2019 DURING SLUSHY WET ROAD CONDITIONS. I HAVE NOT SEEN IT SINCE THOSE TWO DAYS. DATE ENTERED BELOW IS AN ESTIMATE. I WASN'T AWARE THIS SITE EXISTED UNTIL A FRIEND TAGGED ME IN A FACEBOOK POST DEPICTING AN ACCIDENT CAUSED FROM THE SAME ISSUE IN A 2017 JEEP CHEROKEE LATITUDE.
Mfg Campaign: 11255822
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THREE DAYS AFTER BUYING THIS JEEP CHEROKEE LIMITED I WAS SITTING IN MY DRIVEWAY WITH THE CAR IN PARK RUNNING WHEN I STARTED TO SMELL SOMETHING BURNING, THE CABIN FILLED WITH SMOKE TO THE POINT THAT I CALLED 911 AND DISPATCHED MY LOCAL FIRE DEPARTMENT, THEY COULD NOT DETERMINE THE LOCATION OF THE SMOKE, I WAS ABLE TO DRIVE IT TO THE DEALERSHIP WITH ALL WINDOWS DOWN IN 18 DEGREE WEATHER, THE DEALER FOUND "BURN MARKS" ON THE CABIN AIR FILTER AND ALL THEY DID WAS TO REMOVE THE CABIN AIR FILTER AND THAT WAS IT? CAR MAKE ME FEEL UNSAFE AS NO REPAIR OR DIAGNOSTIC OF BURNING OR SMOKE HAS BEEN DONE. CAR LOST POWER WITH THE A/C RUNNING LAST WEEK WHILE AT THE CAR WASH, I HAD TO TURN OFF THE A/C TO GET IT UP TO SPEED. ALSO WHILE SITTING IDLING AT MCDONALDS PICKUP WINDOW A STRONG SMELL OF GASOLINE WAS DETECTED BY THE LADY SERVING MY MEAL, MY GIRLFRIEND AND OTHERS IN LINE WAITING, TOOK IT TO THE DEALER AND OF COURSE THEY FOUND "NOTHING". GOING TO GET RID OF THIS THING BEFORE IT CATCHES FIRE.
Corrective Action:
THREE DAYS AFTER BUYING THIS JEEP CHEROKEE LIMITED I WAS SITTING IN MY DRIVEWAY WITH THE CAR IN PARK RUNNING WHEN I STARTED TO SMELL SOMETHING BURNING, THE CABIN FILLED WITH SMOKE TO THE POINT THAT I CALLED 911 AND DISPATCHED MY LOCAL FIRE DEPARTMENT, THEY COULD NOT DETERMINE THE LOCATION OF THE SMOKE, I WAS ABLE TO DRIVE IT TO THE DEALERSHIP WITH ALL WINDOWS DOWN IN 18 DEGREE WEATHER, THE DEALER FOUND "BURN MARKS" ON THE CABIN AIR FILTER AND ALL THEY DID WAS TO REMOVE THE CABIN AIR FILTER AND THAT WAS IT? CAR MAKE ME FEEL UNSAFE AS NO REPAIR OR DIAGNOSTIC OF BURNING OR SMOKE HAS BEEN DONE. CAR LOST POWER WITH THE A/C RUNNING LAST WEEK WHILE AT THE CAR WASH, I HAD TO TURN OFF THE A/C TO GET IT UP TO SPEED. ALSO WHILE SITTING IDLING AT MCDONALDS PICKUP WINDOW A STRONG SMELL OF GASOLINE WAS DETECTED BY THE LADY SERVING MY MEAL, MY GIRLFRIEND AND OTHERS IN LINE WAITING, TOOK IT TO THE DEALER AND OF COURSE THEY FOUND "NOTHING". GOING TO GET RID OF THIS THING BEFORE IT CATCHES FIRE.
Additional Notes:
THREE DAYS AFTER BUYING THIS JEEP CHEROKEE LIMITED I WAS SITTING IN MY DRIVEWAY WITH THE CAR IN PARK RUNNING WHEN I STARTED TO SMELL SOMETHING BURNING, THE CABIN FILLED WITH SMOKE TO THE POINT THAT I CALLED 911 AND DISPATCHED MY LOCAL FIRE DEPARTMENT, THEY COULD NOT DETERMINE THE LOCATION OF THE SMOKE, I WAS ABLE TO DRIVE IT TO THE DEALERSHIP WITH ALL WINDOWS DOWN IN 18 DEGREE WEATHER, THE DEALER FOUND "BURN MARKS" ON THE CABIN AIR FILTER AND ALL THEY DID WAS TO REMOVE THE CABIN AIR FILTER AND THAT WAS IT? CAR MAKE ME FEEL UNSAFE AS NO REPAIR OR DIAGNOSTIC OF BURNING OR SMOKE HAS BEEN DONE. CAR LOST POWER WITH THE A/C RUNNING LAST WEEK WHILE AT THE CAR WASH, I HAD TO TURN OFF THE A/C TO GET IT UP TO SPEED. ALSO WHILE SITTING IDLING AT MCDONALDS PICKUP WINDOW A STRONG SMELL OF GASOLINE WAS DETECTED BY THE LADY SERVING MY MEAL, MY GIRLFRIEND AND OTHERS IN LINE WAITING, TOOK IT TO THE DEALER AND OF COURSE THEY FOUND "NOTHING". GOING TO GET RID OF THIS THING BEFORE IT CATCHES FIRE.
Mfg Campaign: 11255256
Recall Date: Sep 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR WAS STOPPED FOR A LIGHT AND COMPLETELY DIED, THE HAZARDS WOULDN'T EVEN TURN ON. THE SHIFTER AND STEERING WHEEL WERE LOCKED. IT WOULD NOT RE-START. WE HAD TO CALL A FLAT BED TOW TRUCK WHO COULDN'T EVEN GET THE WHEELS TO MOVE, HE HAD TO USE DISH SOAP SO THE WHEELS WOULD SLIDE UP THE RAMP. THIS WAS EXTREMELY DANGEROUS, OTHER CARS COULDN'T EVEN TELL THERE WAS AN ISSUE BECAUSE THE HAZARDS WOULDN'T TURN ON. MY TEENAGE DAUGHTER WAS DRIVING THE CAR AT THE TIME AND HAD TO GO OUT IN TRAFFIC, WITH CARS BEEPING, YELLING AND USING RUDE HAND GESTURES AT HER SO SHE COULD PUT THE HOOD UP. THIS CAR IS VERY DANGEROUS. THE DEALERSHIP REPLACED THE BATTERY, IT DIDN'T FIX THE PROBLEM. THEY REPLACED THE BCM, THAT DIDN'T FIX THE PROBLEM. WE ARE NOW WITHOUT A CAR BUT I'D RATHER NO CAR THEN HAVE HER KILLED WHILE TRYING TO DRIVE THIS JEEP. THERE ARE OVER 40 COMPLAINTS OF THE SAME PROBLEM ON CAR COMPLAINTS.COM AND THE GRANDE CHEROKEE HAD A RECALL FOR THE EXACT PROBLEM, LOCKING UP AND STALLING, THIS NEEDS A RECALL BEFORE SOMEONE GETS KILLED!
Corrective Action:
THE CAR WAS STOPPED FOR A LIGHT AND COMPLETELY DIED, THE HAZARDS WOULDN'T EVEN TURN ON. THE SHIFTER AND STEERING WHEEL WERE LOCKED. IT WOULD NOT RE-START. WE HAD TO CALL A FLAT BED TOW TRUCK WHO COULDN'T EVEN GET THE WHEELS TO MOVE, HE HAD TO USE DISH SOAP SO THE WHEELS WOULD SLIDE UP THE RAMP. THIS WAS EXTREMELY DANGEROUS, OTHER CARS COULDN'T EVEN TELL THERE WAS AN ISSUE BECAUSE THE HAZARDS WOULDN'T TURN ON. MY TEENAGE DAUGHTER WAS DRIVING THE CAR AT THE TIME AND HAD TO GO OUT IN TRAFFIC, WITH CARS BEEPING, YELLING AND USING RUDE HAND GESTURES AT HER SO SHE COULD PUT THE HOOD UP. THIS CAR IS VERY DANGEROUS. THE DEALERSHIP REPLACED THE BATTERY, IT DIDN'T FIX THE PROBLEM. THEY REPLACED THE BCM, THAT DIDN'T FIX THE PROBLEM. WE ARE NOW WITHOUT A CAR BUT I'D RATHER NO CAR THEN HAVE HER KILLED WHILE TRYING TO DRIVE THIS JEEP. THERE ARE OVER 40 COMPLAINTS OF THE SAME PROBLEM ON CAR COMPLAINTS.COM AND THE GRANDE CHEROKEE HAD A RECALL FOR THE EXACT PROBLEM, LOCKING UP AND STALLING, THIS NEEDS A RECALL BEFORE SOMEONE GETS KILLED!
Additional Notes:
THE CAR WAS STOPPED FOR A LIGHT AND COMPLETELY DIED, THE HAZARDS WOULDN'T EVEN TURN ON. THE SHIFTER AND STEERING WHEEL WERE LOCKED. IT WOULD NOT RE-START. WE HAD TO CALL A FLAT BED TOW TRUCK WHO COULDN'T EVEN GET THE WHEELS TO MOVE, HE HAD TO USE DISH SOAP SO THE WHEELS WOULD SLIDE UP THE RAMP. THIS WAS EXTREMELY DANGEROUS, OTHER CARS COULDN'T EVEN TELL THERE WAS AN ISSUE BECAUSE THE HAZARDS WOULDN'T TURN ON. MY TEENAGE DAUGHTER WAS DRIVING THE CAR AT THE TIME AND HAD TO GO OUT IN TRAFFIC, WITH CARS BEEPING, YELLING AND USING RUDE HAND GESTURES AT HER SO SHE COULD PUT THE HOOD UP. THIS CAR IS VERY DANGEROUS. THE DEALERSHIP REPLACED THE BATTERY, IT DIDN'T FIX THE PROBLEM. THEY REPLACED THE BCM, THAT DIDN'T FIX THE PROBLEM. WE ARE NOW WITHOUT A CAR BUT I'D RATHER NO CAR THEN HAVE HER KILLED WHILE TRYING TO DRIVE THIS JEEP. THERE ARE OVER 40 COMPLAINTS OF THE SAME PROBLEM ON CAR COMPLAINTS.COM AND THE GRANDE CHEROKEE HAD A RECALL FOR THE EXACT PROBLEM, LOCKING UP AND STALLING, THIS NEEDS A RECALL BEFORE SOMEONE GETS KILLED!
Mfg Campaign: 11255081
Recall Date: Sep 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND SERVICE GEAR SHIFTER INDICATORS ILLUMINATED. THE CONTACT CALLED JIM ELLIS TOYOTA OF MCDONOUGH (144 HIGHWAY 81 W, MCDONOUGH, GA 30253, (770) 288-3755) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND SERVICE GEAR SHIFTER INDICATORS ILLUMINATED. THE CONTACT CALLED JIM ELLIS TOYOTA OF MCDONOUGH (144 HIGHWAY 81 W, MCDONOUGH, GA 30253, (770) 288-3755) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND SERVICE GEAR SHIFTER INDICATORS ILLUMINATED. THE CONTACT CALLED JIM ELLIS TOYOTA OF MCDONOUGH (144 HIGHWAY 81 W, MCDONOUGH, GA 30253, (770) 288-3755) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.
Mfg Campaign: 11254626
Recall Date: Sep 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND SERVICE GEAR SHIFTER INDICATORS ILLUMINATED. THE CONTACT CALLED JIM ELLIS TOYOTA OF MCDONOUGH (144 HIGHWAY 81 W, MCDONOUGH, GA 30253, (770) 288-3755) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND SERVICE GEAR SHIFTER INDICATORS ILLUMINATED. THE CONTACT CALLED JIM ELLIS TOYOTA OF MCDONOUGH (144 HIGHWAY 81 W, MCDONOUGH, GA 30253, (770) 288-3755) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND SERVICE GEAR SHIFTER INDICATORS ILLUMINATED. THE CONTACT CALLED JIM ELLIS TOYOTA OF MCDONOUGH (144 HIGHWAY 81 W, MCDONOUGH, GA 30253, (770) 288-3755) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.
Mfg Campaign: 11254626
Recall Date: Sep 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN TOWING VEHICLE 4 WHEELS DOWN BEHIND MY MOTORHOME AT TIMES VEHICLE HAS A SEVER WOBBLE. IT IS BOTH WHEN TAKING A CORNER OR STRAIGHT. CAN NOT STOP WOBBLE UNLESS I COME TO A COMPLETE STOP. VERY SCARY.
Corrective Action:
WHEN TOWING VEHICLE 4 WHEELS DOWN BEHIND MY MOTORHOME AT TIMES VEHICLE HAS A SEVER WOBBLE. IT IS BOTH WHEN TAKING A CORNER OR STRAIGHT. CAN NOT STOP WOBBLE UNLESS I COME TO A COMPLETE STOP. VERY SCARY.
Additional Notes:
WHEN TOWING VEHICLE 4 WHEELS DOWN BEHIND MY MOTORHOME AT TIMES VEHICLE HAS A SEVER WOBBLE. IT IS BOTH WHEN TAKING A CORNER OR STRAIGHT. CAN NOT STOP WOBBLE UNLESS I COME TO A COMPLETE STOP. VERY SCARY.
Mfg Campaign: 11254422
Recall Date: Sep 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
WHEN TOWING VEHICLE 4 WHEELS DOWN BEHIND MY MOTORHOME AT TIMES VEHICLE HAS A SEVER WOBBLE. IT IS BOTH WHEN TAKING A CORNER OR STRAIGHT. CAN NOT STOP WOBBLE UNLESS I COME TO A COMPLETE STOP. VERY SCARY.
Corrective Action:
WHEN TOWING VEHICLE 4 WHEELS DOWN BEHIND MY MOTORHOME AT TIMES VEHICLE HAS A SEVER WOBBLE. IT IS BOTH WHEN TAKING A CORNER OR STRAIGHT. CAN NOT STOP WOBBLE UNLESS I COME TO A COMPLETE STOP. VERY SCARY.
Additional Notes:
WHEN TOWING VEHICLE 4 WHEELS DOWN BEHIND MY MOTORHOME AT TIMES VEHICLE HAS A SEVER WOBBLE. IT IS BOTH WHEN TAKING A CORNER OR STRAIGHT. CAN NOT STOP WOBBLE UNLESS I COME TO A COMPLETE STOP. VERY SCARY.
Mfg Campaign: 11254422
Recall Date: Sep 10, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025