Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER ISSUE, REPLACED THE SHIFTER 3 TIMES AND PROBLEM KEEPS COMING BACK MONTHS LATER
Corrective Action:
SERVICE SHIFTER ISSUE, REPLACED THE SHIFTER 3 TIMES AND PROBLEM KEEPS COMING BACK MONTHS LATER
Additional Notes:
SERVICE SHIFTER ISSUE, REPLACED THE SHIFTER 3 TIMES AND PROBLEM KEEPS COMING BACK MONTHS LATER
Mfg Campaign: 11360702
Recall Date: Sep 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING ON A DIRT ROAD SHE ACTIVATED THE FOUR-WHEEL DRIVE FUNCTION. WHILE DRIVING DOWNHILL, THE VEHICLE UNINTENTIONALLY SHIFTED OUT OF FOUR-WHEEL DRIVE WITH THE FAILURE LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO MTN. VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF INTERNAL GEAR DAMAGE IN THE POWER TRANSFER UNIT. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,203.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING ON A DIRT ROAD SHE ACTIVATED THE FOUR-WHEEL DRIVE FUNCTION. WHILE DRIVING DOWNHILL, THE VEHICLE UNINTENTIONALLY SHIFTED OUT OF FOUR-WHEEL DRIVE WITH THE FAILURE LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO MTN. VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF INTERNAL GEAR DAMAGE IN THE POWER TRANSFER UNIT. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,203.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING ON A DIRT ROAD SHE ACTIVATED THE FOUR-WHEEL DRIVE FUNCTION. WHILE DRIVING DOWNHILL, THE VEHICLE UNINTENTIONALLY SHIFTED OUT OF FOUR-WHEEL DRIVE WITH THE FAILURE LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO MTN. VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF INTERNAL GEAR DAMAGE IN THE POWER TRANSFER UNIT. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,203.*DT*JB
Mfg Campaign: 11360736
Recall Date: Sep 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2016 JEEP CHEROKEE. WHEN STARTING TO ACCELERATE FROM A STOP, CAR STARTS TO MOVE THEN HESITATES AS IF SHIFTING TO A HIGHER GEAR, WAY TO EARLY. RPMS GO UP THEN TRANSMISSION SHIFTS BACK DOWN TO CORRECT GEAR, CAUSING JERKING REACTION AND THEN RUNS NORMALLY. THE ONLY GOOD THING IS THAT THIS PROBLEM COMES AND GOES. PROBLEMS STARTED AROUND 2018 WITH AROUND 15000 MILES.
Corrective Action:
2016 JEEP CHEROKEE. WHEN STARTING TO ACCELERATE FROM A STOP, CAR STARTS TO MOVE THEN HESITATES AS IF SHIFTING TO A HIGHER GEAR, WAY TO EARLY. RPMS GO UP THEN TRANSMISSION SHIFTS BACK DOWN TO CORRECT GEAR, CAUSING JERKING REACTION AND THEN RUNS NORMALLY. THE ONLY GOOD THING IS THAT THIS PROBLEM COMES AND GOES. PROBLEMS STARTED AROUND 2018 WITH AROUND 15000 MILES.
Additional Notes:
2016 JEEP CHEROKEE. WHEN STARTING TO ACCELERATE FROM A STOP, CAR STARTS TO MOVE THEN HESITATES AS IF SHIFTING TO A HIGHER GEAR, WAY TO EARLY. RPMS GO UP THEN TRANSMISSION SHIFTS BACK DOWN TO CORRECT GEAR, CAUSING JERKING REACTION AND THEN RUNS NORMALLY. THE ONLY GOOD THING IS THAT THIS PROBLEM COMES AND GOES. PROBLEMS STARTED AROUND 2018 WITH AROUND 15000 MILES.
Mfg Campaign: 11360032
Recall Date: Sep 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER LIGHT CAME ON WITH ALL THE GEAR LIGHTS LIT UP TOO. VEHICLE WAS PARKED WHEN LIGHTS FIRST CAME ON. TOOK IT TO THE DEALERSHIP AND THE SERVICE DEPT. SAID THAT THE SHIFTER BOX AND WIRES NEED REPLACED. SERVICE DEPT. SAYS CHEROKEE ARE KNOWN FOR THIS. VEHICLE ONLY HAS 49700 MILES.
Corrective Action:
SERVICE SHIFTER LIGHT CAME ON WITH ALL THE GEAR LIGHTS LIT UP TOO. VEHICLE WAS PARKED WHEN LIGHTS FIRST CAME ON. TOOK IT TO THE DEALERSHIP AND THE SERVICE DEPT. SAID THAT THE SHIFTER BOX AND WIRES NEED REPLACED. SERVICE DEPT. SAYS CHEROKEE ARE KNOWN FOR THIS. VEHICLE ONLY HAS 49700 MILES.
Additional Notes:
SERVICE SHIFTER LIGHT CAME ON WITH ALL THE GEAR LIGHTS LIT UP TOO. VEHICLE WAS PARKED WHEN LIGHTS FIRST CAME ON. TOOK IT TO THE DEALERSHIP AND THE SERVICE DEPT. SAID THAT THE SHIFTER BOX AND WIRES NEED REPLACED. SERVICE DEPT. SAYS CHEROKEE ARE KNOWN FOR THIS. VEHICLE ONLY HAS 49700 MILES.
Mfg Campaign: 11359760
Recall Date: Sep 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE OWNED MY 2016 CHEROKKE SINCE JAN 2020 IN APRIL IT BEGAN TO RUN FUNNY THATS WHEN I DISCOVERED THE VEHICLE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. I HAVE BEEN TO MULTIPLE DEALERSHIPS DOING OIL CONSUMPTION TEST JUST TO BE TOLD I WENT OVER THE MILEAGE A NEW TEST HAS TO BE STARTED. NOW HERE I AM WITH THE SAME ISSUE JUST THE RUN AROUND. I ALSO HAVE A TRANS THAT CLUNKS AND BANGS INTO GEAR. SOMETIMES IT WILL HANG BEFORE SHIFTING OR GEAR HUNT AND TRY TO SHIFT INTO TWO GEARS AT ONCE. I TOLD THE DEALER THIS TO BE TOLD THAT WAS NORMAL OR THAT MY BRAKES WERE THE PROBLEM. IT STILL HASNT BEEN RESOLVED IM STUCK PAYING ON THIS JUNK I OWE MORE THAN ITS WORTH SO I CANT GET RID OF IT. I JUST WANT JEEP TO TAKE ACCOUNTABLITY AND FIX IT OR REPLACE IT. ALL OF THESE ISSUES HAPPEND IN CITY DRIVING ON BUSY ROADS AND INTERSTATES AS WELL AS COUNTRY AREAS WITH TRAFFIC.
Corrective Action:
I HAVE OWNED MY 2016 CHEROKKE SINCE JAN 2020 IN APRIL IT BEGAN TO RUN FUNNY THATS WHEN I DISCOVERED THE VEHICLE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. I HAVE BEEN TO MULTIPLE DEALERSHIPS DOING OIL CONSUMPTION TEST JUST TO BE TOLD I WENT OVER THE MILEAGE A NEW TEST HAS TO BE STARTED. NOW HERE I AM WITH THE SAME ISSUE JUST THE RUN AROUND. I ALSO HAVE A TRANS THAT CLUNKS AND BANGS INTO GEAR. SOMETIMES IT WILL HANG BEFORE SHIFTING OR GEAR HUNT AND TRY TO SHIFT INTO TWO GEARS AT ONCE. I TOLD THE DEALER THIS TO BE TOLD THAT WAS NORMAL OR THAT MY BRAKES WERE THE PROBLEM. IT STILL HASNT BEEN RESOLVED IM STUCK PAYING ON THIS JUNK I OWE MORE THAN ITS WORTH SO I CANT GET RID OF IT. I JUST WANT JEEP TO TAKE ACCOUNTABLITY AND FIX IT OR REPLACE IT. ALL OF THESE ISSUES HAPPEND IN CITY DRIVING ON BUSY ROADS AND INTERSTATES AS WELL AS COUNTRY AREAS WITH TRAFFIC.
Additional Notes:
I HAVE OWNED MY 2016 CHEROKKE SINCE JAN 2020 IN APRIL IT BEGAN TO RUN FUNNY THATS WHEN I DISCOVERED THE VEHICLE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. I HAVE BEEN TO MULTIPLE DEALERSHIPS DOING OIL CONSUMPTION TEST JUST TO BE TOLD I WENT OVER THE MILEAGE A NEW TEST HAS TO BE STARTED. NOW HERE I AM WITH THE SAME ISSUE JUST THE RUN AROUND. I ALSO HAVE A TRANS THAT CLUNKS AND BANGS INTO GEAR. SOMETIMES IT WILL HANG BEFORE SHIFTING OR GEAR HUNT AND TRY TO SHIFT INTO TWO GEARS AT ONCE. I TOLD THE DEALER THIS TO BE TOLD THAT WAS NORMAL OR THAT MY BRAKES WERE THE PROBLEM. IT STILL HASNT BEEN RESOLVED IM STUCK PAYING ON THIS JUNK I OWE MORE THAN ITS WORTH SO I CANT GET RID OF IT. I JUST WANT JEEP TO TAKE ACCOUNTABLITY AND FIX IT OR REPLACE IT. ALL OF THESE ISSUES HAPPEND IN CITY DRIVING ON BUSY ROADS AND INTERSTATES AS WELL AS COUNTRY AREAS WITH TRAFFIC.
Mfg Campaign: 11355487
Recall Date: Sep 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE OWNED MY 2016 CHEROKKE SINCE JAN 2020 IN APRIL IT BEGAN TO RUN FUNNY THATS WHEN I DISCOVERED THE VEHICLE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. I HAVE BEEN TO MULTIPLE DEALERSHIPS DOING OIL CONSUMPTION TEST JUST TO BE TOLD I WENT OVER THE MILEAGE A NEW TEST HAS TO BE STARTED. NOW HERE I AM WITH THE SAME ISSUE JUST THE RUN AROUND. I ALSO HAVE A TRANS THAT CLUNKS AND BANGS INTO GEAR. SOMETIMES IT WILL HANG BEFORE SHIFTING OR GEAR HUNT AND TRY TO SHIFT INTO TWO GEARS AT ONCE. I TOLD THE DEALER THIS TO BE TOLD THAT WAS NORMAL OR THAT MY BRAKES WERE THE PROBLEM. IT STILL HASNT BEEN RESOLVED IM STUCK PAYING ON THIS JUNK I OWE MORE THAN ITS WORTH SO I CANT GET RID OF IT. I JUST WANT JEEP TO TAKE ACCOUNTABLITY AND FIX IT OR REPLACE IT. ALL OF THESE ISSUES HAPPEND IN CITY DRIVING ON BUSY ROADS AND INTERSTATES AS WELL AS COUNTRY AREAS WITH TRAFFIC.
Corrective Action:
I HAVE OWNED MY 2016 CHEROKKE SINCE JAN 2020 IN APRIL IT BEGAN TO RUN FUNNY THATS WHEN I DISCOVERED THE VEHICLE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. I HAVE BEEN TO MULTIPLE DEALERSHIPS DOING OIL CONSUMPTION TEST JUST TO BE TOLD I WENT OVER THE MILEAGE A NEW TEST HAS TO BE STARTED. NOW HERE I AM WITH THE SAME ISSUE JUST THE RUN AROUND. I ALSO HAVE A TRANS THAT CLUNKS AND BANGS INTO GEAR. SOMETIMES IT WILL HANG BEFORE SHIFTING OR GEAR HUNT AND TRY TO SHIFT INTO TWO GEARS AT ONCE. I TOLD THE DEALER THIS TO BE TOLD THAT WAS NORMAL OR THAT MY BRAKES WERE THE PROBLEM. IT STILL HASNT BEEN RESOLVED IM STUCK PAYING ON THIS JUNK I OWE MORE THAN ITS WORTH SO I CANT GET RID OF IT. I JUST WANT JEEP TO TAKE ACCOUNTABLITY AND FIX IT OR REPLACE IT. ALL OF THESE ISSUES HAPPEND IN CITY DRIVING ON BUSY ROADS AND INTERSTATES AS WELL AS COUNTRY AREAS WITH TRAFFIC.
Additional Notes:
I HAVE OWNED MY 2016 CHEROKKE SINCE JAN 2020 IN APRIL IT BEGAN TO RUN FUNNY THATS WHEN I DISCOVERED THE VEHICLE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. I HAVE BEEN TO MULTIPLE DEALERSHIPS DOING OIL CONSUMPTION TEST JUST TO BE TOLD I WENT OVER THE MILEAGE A NEW TEST HAS TO BE STARTED. NOW HERE I AM WITH THE SAME ISSUE JUST THE RUN AROUND. I ALSO HAVE A TRANS THAT CLUNKS AND BANGS INTO GEAR. SOMETIMES IT WILL HANG BEFORE SHIFTING OR GEAR HUNT AND TRY TO SHIFT INTO TWO GEARS AT ONCE. I TOLD THE DEALER THIS TO BE TOLD THAT WAS NORMAL OR THAT MY BRAKES WERE THE PROBLEM. IT STILL HASNT BEEN RESOLVED IM STUCK PAYING ON THIS JUNK I OWE MORE THAN ITS WORTH SO I CANT GET RID OF IT. I JUST WANT JEEP TO TAKE ACCOUNTABLITY AND FIX IT OR REPLACE IT. ALL OF THESE ISSUES HAPPEND IN CITY DRIVING ON BUSY ROADS AND INTERSTATES AS WELL AS COUNTRY AREAS WITH TRAFFIC.
Mfg Campaign: 11355487
Recall Date: Sep 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE INDICATOR LIGHT CAME ON THAT READ 'SERVICE SHIFTER'. THEN THE P R N D LIT UP AT THE SAME TIME IN RED.
Corrective Action:
THE INDICATOR LIGHT CAME ON THAT READ 'SERVICE SHIFTER'. THEN THE P R N D LIT UP AT THE SAME TIME IN RED.
Additional Notes:
THE INDICATOR LIGHT CAME ON THAT READ 'SERVICE SHIFTER'. THEN THE P R N D LIT UP AT THE SAME TIME IN RED.
Mfg Campaign: 11355501
Recall Date: Sep 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SERVICE TRANSMISSION LIGHT AND CHECK ENGINE LIGHT KEEPS COMMING ON HAD IT IN THE SHOP TWICE AND THEY CAN NOT FIND A PROBLEM. I DO NOT TRUST THE CAR TO TAKE A TRIP IN AND THAT IS WHY I BOUGHT IT. IT STARTED WHEN I FIRST BOUGHT IT AND IT STILL IS DOING IT
Corrective Action:
THE SERVICE TRANSMISSION LIGHT AND CHECK ENGINE LIGHT KEEPS COMMING ON HAD IT IN THE SHOP TWICE AND THEY CAN NOT FIND A PROBLEM. I DO NOT TRUST THE CAR TO TAKE A TRIP IN AND THAT IS WHY I BOUGHT IT. IT STARTED WHEN I FIRST BOUGHT IT AND IT STILL IS DOING IT
Additional Notes:
THE SERVICE TRANSMISSION LIGHT AND CHECK ENGINE LIGHT KEEPS COMMING ON HAD IT IN THE SHOP TWICE AND THEY CAN NOT FIND A PROBLEM. I DO NOT TRUST THE CAR TO TAKE A TRIP IN AND THAT IS WHY I BOUGHT IT. IT STARTED WHEN I FIRST BOUGHT IT AND IT STILL IS DOING IT
Mfg Campaign: 11355540
Recall Date: Sep 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR A WHILE. THE CONTACT STATED WHILE ATTEMPTING TO RESUME DRIVING, THE VEHICLE HESITATED. THE CONTACT STATED SHE DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR A WHILE. THE CONTACT STATED WHILE ATTEMPTING TO RESUME DRIVING, THE VEHICLE HESITATED. THE CONTACT STATED SHE DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR A WHILE. THE CONTACT STATED WHILE ATTEMPTING TO RESUME DRIVING, THE VEHICLE HESITATED. THE CONTACT STATED SHE DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Mfg Campaign: 11355655
Recall Date: Sep 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR A WHILE. THE CONTACT STATED WHILE ATTEMPTING TO RESUME DRIVING, THE VEHICLE HESITATED. THE CONTACT STATED SHE DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR A WHILE. THE CONTACT STATED WHILE ATTEMPTING TO RESUME DRIVING, THE VEHICLE HESITATED. THE CONTACT STATED SHE DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR A WHILE. THE CONTACT STATED WHILE ATTEMPTING TO RESUME DRIVING, THE VEHICLE HESITATED. THE CONTACT STATED SHE DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Mfg Campaign: 11355655
Recall Date: Sep 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING ON THE FREEWAY WITH A FRIEND, HAD MY CRUISE CONTROL SET AND THE CAR STARTED SPEEDING UP, I PRESSED THE BRAKE PEDAL TO DISENGAGE AND IT DIDNT SO I PRESSED CANCEL ON THE STEERING WHEEL IT JUST KEEP GOING, I KEEP TAPPING THE BREAK PEDAL, FINALLY IT JUST WENT OFF,I ASKED MY GIRLFRIEND IF SHE FELT THAT, SHE SAID YES I THOUGHT YOU WERE DOING IT, I WONDERED WHAT YOU WERE DOING..I HAD A RECALL ON MY CAR EARILER FOR THE CRUISE CONTROL AND TOOK IT IN BUT IF THIS IS THE SAME ISSUE IT WASNT FIXED PROPERLY. I CALLED JEEP AND THEY SAID SINCE THERE ARE NO RECALLS ON MY VEHICLE ID HAVE TO PAY FOR THE REPAIR..I BELIEVE THIS IS THE SAME ISSUE.. THERE ARE ONLY 21683 MILES ON MY CAR..
Corrective Action:
I WAS DRIVING ON THE FREEWAY WITH A FRIEND, HAD MY CRUISE CONTROL SET AND THE CAR STARTED SPEEDING UP, I PRESSED THE BRAKE PEDAL TO DISENGAGE AND IT DIDNT SO I PRESSED CANCEL ON THE STEERING WHEEL IT JUST KEEP GOING, I KEEP TAPPING THE BREAK PEDAL, FINALLY IT JUST WENT OFF,I ASKED MY GIRLFRIEND IF SHE FELT THAT, SHE SAID YES I THOUGHT YOU WERE DOING IT, I WONDERED WHAT YOU WERE DOING..I HAD A RECALL ON MY CAR EARILER FOR THE CRUISE CONTROL AND TOOK IT IN BUT IF THIS IS THE SAME ISSUE IT WASNT FIXED PROPERLY. I CALLED JEEP AND THEY SAID SINCE THERE ARE NO RECALLS ON MY VEHICLE ID HAVE TO PAY FOR THE REPAIR..I BELIEVE THIS IS THE SAME ISSUE.. THERE ARE ONLY 21683 MILES ON MY CAR..
Additional Notes:
I WAS DRIVING ON THE FREEWAY WITH A FRIEND, HAD MY CRUISE CONTROL SET AND THE CAR STARTED SPEEDING UP, I PRESSED THE BRAKE PEDAL TO DISENGAGE AND IT DIDNT SO I PRESSED CANCEL ON THE STEERING WHEEL IT JUST KEEP GOING, I KEEP TAPPING THE BREAK PEDAL, FINALLY IT JUST WENT OFF,I ASKED MY GIRLFRIEND IF SHE FELT THAT, SHE SAID YES I THOUGHT YOU WERE DOING IT, I WONDERED WHAT YOU WERE DOING..I HAD A RECALL ON MY CAR EARILER FOR THE CRUISE CONTROL AND TOOK IT IN BUT IF THIS IS THE SAME ISSUE IT WASNT FIXED PROPERLY. I CALLED JEEP AND THEY SAID SINCE THERE ARE NO RECALLS ON MY VEHICLE ID HAVE TO PAY FOR THE REPAIR..I BELIEVE THIS IS THE SAME ISSUE.. THERE ARE ONLY 21683 MILES ON MY CAR..
Mfg Campaign: 11355379
Recall Date: Sep 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER ISSUES, THIS IS MY FOURTH TIME NEEDING TO REPAIR/REPLACE THE BEZEL AND HARNESS.. DASH SAYS SERVICE SHIFTER AND ALL LIGHTS FROM PARK, DRIVE, REVERSE ETC LIGHT UP RED WHILE DRIVING AT WHICH TIME MUST PULL VEHICLE OVER AND RESTART TO RESET IT UNTIL REPAIRED. THIS HAS HAPPENED TO ME 4 TIMES NOW BEGINNING IN 2016, 2017, 2019, AND AGAIN NOW IN 2020. I SEE A LOT OF COMPLAINTS ON LINE WITH THIS ISSUE AND WOULD LIKE TO SUGGEST PERHAPS PUTTING OUT A RECALL ON THIS ISSUE.
Corrective Action:
SERVICE SHIFTER ISSUES, THIS IS MY FOURTH TIME NEEDING TO REPAIR/REPLACE THE BEZEL AND HARNESS.. DASH SAYS SERVICE SHIFTER AND ALL LIGHTS FROM PARK, DRIVE, REVERSE ETC LIGHT UP RED WHILE DRIVING AT WHICH TIME MUST PULL VEHICLE OVER AND RESTART TO RESET IT UNTIL REPAIRED. THIS HAS HAPPENED TO ME 4 TIMES NOW BEGINNING IN 2016, 2017, 2019, AND AGAIN NOW IN 2020. I SEE A LOT OF COMPLAINTS ON LINE WITH THIS ISSUE AND WOULD LIKE TO SUGGEST PERHAPS PUTTING OUT A RECALL ON THIS ISSUE.
Additional Notes:
SERVICE SHIFTER ISSUES, THIS IS MY FOURTH TIME NEEDING TO REPAIR/REPLACE THE BEZEL AND HARNESS.. DASH SAYS SERVICE SHIFTER AND ALL LIGHTS FROM PARK, DRIVE, REVERSE ETC LIGHT UP RED WHILE DRIVING AT WHICH TIME MUST PULL VEHICLE OVER AND RESTART TO RESET IT UNTIL REPAIRED. THIS HAS HAPPENED TO ME 4 TIMES NOW BEGINNING IN 2016, 2017, 2019, AND AGAIN NOW IN 2020. I SEE A LOT OF COMPLAINTS ON LINE WITH THIS ISSUE AND WOULD LIKE TO SUGGEST PERHAPS PUTTING OUT A RECALL ON THIS ISSUE.
Mfg Campaign: 11355398
Recall Date: Sep 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER ISSUES, THIS IS MY FOURTH TIME NEEDING TO REPAIR/REPLACE THE BEZEL AND HARNESS.. DASH SAYS SERVICE SHIFTER AND ALL LIGHTS FROM PARK, DRIVE, REVERSE ETC LIGHT UP RED WHILE DRIVING AT WHICH TIME MUST PULL VEHICLE OVER AND RESTART TO RESET IT UNTIL REPAIRED. THIS HAS HAPPENED TO ME 4 TIMES NOW BEGINNING IN 2016, 2017, 2019, AND AGAIN NOW IN 2020. I SEE A LOT OF COMPLAINTS ON LINE WITH THIS ISSUE AND WOULD LIKE TO SUGGEST PERHAPS PUTTING OUT A RECALL ON THIS ISSUE.
Corrective Action:
SERVICE SHIFTER ISSUES, THIS IS MY FOURTH TIME NEEDING TO REPAIR/REPLACE THE BEZEL AND HARNESS.. DASH SAYS SERVICE SHIFTER AND ALL LIGHTS FROM PARK, DRIVE, REVERSE ETC LIGHT UP RED WHILE DRIVING AT WHICH TIME MUST PULL VEHICLE OVER AND RESTART TO RESET IT UNTIL REPAIRED. THIS HAS HAPPENED TO ME 4 TIMES NOW BEGINNING IN 2016, 2017, 2019, AND AGAIN NOW IN 2020. I SEE A LOT OF COMPLAINTS ON LINE WITH THIS ISSUE AND WOULD LIKE TO SUGGEST PERHAPS PUTTING OUT A RECALL ON THIS ISSUE.
Additional Notes:
SERVICE SHIFTER ISSUES, THIS IS MY FOURTH TIME NEEDING TO REPAIR/REPLACE THE BEZEL AND HARNESS.. DASH SAYS SERVICE SHIFTER AND ALL LIGHTS FROM PARK, DRIVE, REVERSE ETC LIGHT UP RED WHILE DRIVING AT WHICH TIME MUST PULL VEHICLE OVER AND RESTART TO RESET IT UNTIL REPAIRED. THIS HAS HAPPENED TO ME 4 TIMES NOW BEGINNING IN 2016, 2017, 2019, AND AGAIN NOW IN 2020. I SEE A LOT OF COMPLAINTS ON LINE WITH THIS ISSUE AND WOULD LIKE TO SUGGEST PERHAPS PUTTING OUT A RECALL ON THIS ISSUE.
Mfg Campaign: 11355398
Recall Date: Sep 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IT FIRST STARTED WITH 911 VEHICLE PHONE "VEHICLE PHONE REQUIRES SERVICE" PLEASE CONTACT DEALER. THEN AFTER A FEW MONTHS THE DISPLAY WILL TAKE A WHILE TO TURN ON, AT ONE POINT DURING THAT TIME I WENT TO TURN ON MY CAR AND IT WOULDN'T START, IT SAID "KEY FOB NOT FOUND" WHEN KEY WAS WITH ME. IT DID FINALLY TURN ON AFTER I REMOVED THE KEY FROM FOB. I IMMEDIATELY TOOK IT TO THE DEALER AND THEY DID SOME UPDATES ON IT, COUPLE HUNDRED DOLLARS LATER. WAS WORKING FINE AFTER THAT, BUT TWO DAYS LATER I GOT THE INITIAL MESSAGE FROM ABOVE AND MY GPS WAS NOT WORKING. I TOOK IT BACK TO THE DEALER AND THEY SAID THEY WILL DO UPDATES AGAIN. DEALER CAME BACK AND SAID DURING THE UPDATES THE RADIO WENT (STOP WORKING)AND THEY HAD TO REPLACE THE RADIO. THEY ORDERED ONE, I TOOK IT IN FOR REPLACEMENT AND IT'S BEEN IN THE SHOP FOR 3 DAYS, THEY DON'T KNOW WHAT IS WRONG WITH IT. THEY SAID THEY ARE WAITING ON FACTORY TO ADVISE THEM.
Corrective Action:
IT FIRST STARTED WITH 911 VEHICLE PHONE "VEHICLE PHONE REQUIRES SERVICE" PLEASE CONTACT DEALER. THEN AFTER A FEW MONTHS THE DISPLAY WILL TAKE A WHILE TO TURN ON, AT ONE POINT DURING THAT TIME I WENT TO TURN ON MY CAR AND IT WOULDN'T START, IT SAID "KEY FOB NOT FOUND" WHEN KEY WAS WITH ME. IT DID FINALLY TURN ON AFTER I REMOVED THE KEY FROM FOB. I IMMEDIATELY TOOK IT TO THE DEALER AND THEY DID SOME UPDATES ON IT, COUPLE HUNDRED DOLLARS LATER. WAS WORKING FINE AFTER THAT, BUT TWO DAYS LATER I GOT THE INITIAL MESSAGE FROM ABOVE AND MY GPS WAS NOT WORKING. I TOOK IT BACK TO THE DEALER AND THEY SAID THEY WILL DO UPDATES AGAIN. DEALER CAME BACK AND SAID DURING THE UPDATES THE RADIO WENT (STOP WORKING)AND THEY HAD TO REPLACE THE RADIO. THEY ORDERED ONE, I TOOK IT IN FOR REPLACEMENT AND IT'S BEEN IN THE SHOP FOR 3 DAYS, THEY DON'T KNOW WHAT IS WRONG WITH IT. THEY SAID THEY ARE WAITING ON FACTORY TO ADVISE THEM.
Additional Notes:
IT FIRST STARTED WITH 911 VEHICLE PHONE "VEHICLE PHONE REQUIRES SERVICE" PLEASE CONTACT DEALER. THEN AFTER A FEW MONTHS THE DISPLAY WILL TAKE A WHILE TO TURN ON, AT ONE POINT DURING THAT TIME I WENT TO TURN ON MY CAR AND IT WOULDN'T START, IT SAID "KEY FOB NOT FOUND" WHEN KEY WAS WITH ME. IT DID FINALLY TURN ON AFTER I REMOVED THE KEY FROM FOB. I IMMEDIATELY TOOK IT TO THE DEALER AND THEY DID SOME UPDATES ON IT, COUPLE HUNDRED DOLLARS LATER. WAS WORKING FINE AFTER THAT, BUT TWO DAYS LATER I GOT THE INITIAL MESSAGE FROM ABOVE AND MY GPS WAS NOT WORKING. I TOOK IT BACK TO THE DEALER AND THEY SAID THEY WILL DO UPDATES AGAIN. DEALER CAME BACK AND SAID DURING THE UPDATES THE RADIO WENT (STOP WORKING)AND THEY HAD TO REPLACE THE RADIO. THEY ORDERED ONE, I TOOK IT IN FOR REPLACEMENT AND IT'S BEEN IN THE SHOP FOR 3 DAYS, THEY DON'T KNOW WHAT IS WRONG WITH IT. THEY SAID THEY ARE WAITING ON FACTORY TO ADVISE THEM.
Mfg Campaign: 11355269
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Corrective Action:
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Additional Notes:
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Mfg Campaign: 11354810
Recall Date: Sep 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Corrective Action:
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Additional Notes:
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Mfg Campaign: 11354810
Recall Date: Sep 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Corrective Action:
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Additional Notes:
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
Mfg Campaign: 11354810
Recall Date: Sep 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL PUMP FAILURE CAUSING EMMISION PURGE TANK TO FILL WITH FUEL CAUSING $1700 REPAIR BILL. TRANSMISSION SHIFTS WITH SUDDEN JERK UNEXPECTEDLY ALMOST CAUSING WHIP LASH.
Corrective Action:
FUEL PUMP FAILURE CAUSING EMMISION PURGE TANK TO FILL WITH FUEL CAUSING $1700 REPAIR BILL. TRANSMISSION SHIFTS WITH SUDDEN JERK UNEXPECTEDLY ALMOST CAUSING WHIP LASH.
Additional Notes:
FUEL PUMP FAILURE CAUSING EMMISION PURGE TANK TO FILL WITH FUEL CAUSING $1700 REPAIR BILL. TRANSMISSION SHIFTS WITH SUDDEN JERK UNEXPECTEDLY ALMOST CAUSING WHIP LASH.
Mfg Campaign: 11354537
Recall Date: Sep 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FUEL PUMP FAILURE CAUSING EMMISION PURGE TANK TO FILL WITH FUEL CAUSING $1700 REPAIR BILL. TRANSMISSION SHIFTS WITH SUDDEN JERK UNEXPECTEDLY ALMOST CAUSING WHIP LASH.
Corrective Action:
FUEL PUMP FAILURE CAUSING EMMISION PURGE TANK TO FILL WITH FUEL CAUSING $1700 REPAIR BILL. TRANSMISSION SHIFTS WITH SUDDEN JERK UNEXPECTEDLY ALMOST CAUSING WHIP LASH.
Additional Notes:
FUEL PUMP FAILURE CAUSING EMMISION PURGE TANK TO FILL WITH FUEL CAUSING $1700 REPAIR BILL. TRANSMISSION SHIFTS WITH SUDDEN JERK UNEXPECTEDLY ALMOST CAUSING WHIP LASH.
Mfg Campaign: 11354537
Recall Date: Sep 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER LIGHT COMES ON INSTRUMENT PANEL AS WELL AS ALL THE LIGHTS ON SHIFTER ITSELF. THIS HAS HAPPENED WHILE DRIVING ON I 69, PLACING IT IN PARK, AND ALSO WHEN STARTING THE VEHICLE. THE PICTURES INCLUDED ARE DATED 6/13/2020 BUT THIS HAS HAPPENED NUMEROUS TIMES SINCE AND THAT WASN'T THE FIRST TIME IT HAPPENED. DID REPORT TO WATERMARK TOYOTA IN MADISONVILLE,KY WHEN WE GOT THE OIL CHANGED ON 9/4/2020 AND THEY SAID COULDN'T IT TO SHOW A CODE. WE WILL NEED TO BRING IN WHEN IT IS SHOWING "SERVICE SHIFTER"
Corrective Action:
SERVICE SHIFTER LIGHT COMES ON INSTRUMENT PANEL AS WELL AS ALL THE LIGHTS ON SHIFTER ITSELF. THIS HAS HAPPENED WHILE DRIVING ON I 69, PLACING IT IN PARK, AND ALSO WHEN STARTING THE VEHICLE. THE PICTURES INCLUDED ARE DATED 6/13/2020 BUT THIS HAS HAPPENED NUMEROUS TIMES SINCE AND THAT WASN'T THE FIRST TIME IT HAPPENED. DID REPORT TO WATERMARK TOYOTA IN MADISONVILLE,KY WHEN WE GOT THE OIL CHANGED ON 9/4/2020 AND THEY SAID COULDN'T IT TO SHOW A CODE. WE WILL NEED TO BRING IN WHEN IT IS SHOWING "SERVICE SHIFTER"
Additional Notes:
SERVICE SHIFTER LIGHT COMES ON INSTRUMENT PANEL AS WELL AS ALL THE LIGHTS ON SHIFTER ITSELF. THIS HAS HAPPENED WHILE DRIVING ON I 69, PLACING IT IN PARK, AND ALSO WHEN STARTING THE VEHICLE. THE PICTURES INCLUDED ARE DATED 6/13/2020 BUT THIS HAS HAPPENED NUMEROUS TIMES SINCE AND THAT WASN'T THE FIRST TIME IT HAPPENED. DID REPORT TO WATERMARK TOYOTA IN MADISONVILLE,KY WHEN WE GOT THE OIL CHANGED ON 9/4/2020 AND THEY SAID COULDN'T IT TO SHOW A CODE. WE WILL NEED TO BRING IN WHEN IT IS SHOWING "SERVICE SHIFTER"
Mfg Campaign: 11354296
Recall Date: Sep 10, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025