Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I RECEIVED A NOTIFICATION THAT SAYS "SERVICE SHIFTER" AND ALL OF THE LIGHTS ON THE TRANSMISSION PANEL WERE LIT UP.
Corrective Action:
I RECEIVED A NOTIFICATION THAT SAYS "SERVICE SHIFTER" AND ALL OF THE LIGHTS ON THE TRANSMISSION PANEL WERE LIT UP.
Additional Notes:
I RECEIVED A NOTIFICATION THAT SAYS "SERVICE SHIFTER" AND ALL OF THE LIGHTS ON THE TRANSMISSION PANEL WERE LIT UP.
Mfg Campaign: 11373471
Recall Date: Nov 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
IN FRONT END ACCIDENT HITTING A TREE AND AIRBAGS DIDN'T GO OFF.
Corrective Action:
IN FRONT END ACCIDENT HITTING A TREE AND AIRBAGS DIDN'T GO OFF.
Additional Notes:
IN FRONT END ACCIDENT HITTING A TREE AND AIRBAGS DIDN'T GO OFF.
Mfg Campaign: 11372862
Recall Date: Nov 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ALMOST HAD A REAR END COLLISION, TRANSMISSION STOPPED FUNCTIONING AND LOSS ALL POWER AT HIGHWAY SPEED, VEHICLE BEHIND ME SKIDDED BEFORE COMING INCHES TO HITTING ME. SERVICE TRANSMISSION LIGHT CAME ON AND WHILE GIVING GAS, VEHICLE WOULD NOT GO. VEHICLE HAS 34000 MILES AND CAN'T GO ON FREEWAY.
Corrective Action:
ALMOST HAD A REAR END COLLISION, TRANSMISSION STOPPED FUNCTIONING AND LOSS ALL POWER AT HIGHWAY SPEED, VEHICLE BEHIND ME SKIDDED BEFORE COMING INCHES TO HITTING ME. SERVICE TRANSMISSION LIGHT CAME ON AND WHILE GIVING GAS, VEHICLE WOULD NOT GO. VEHICLE HAS 34000 MILES AND CAN'T GO ON FREEWAY.
Additional Notes:
ALMOST HAD A REAR END COLLISION, TRANSMISSION STOPPED FUNCTIONING AND LOSS ALL POWER AT HIGHWAY SPEED, VEHICLE BEHIND ME SKIDDED BEFORE COMING INCHES TO HITTING ME. SERVICE TRANSMISSION LIGHT CAME ON AND WHILE GIVING GAS, VEHICLE WOULD NOT GO. VEHICLE HAS 34000 MILES AND CAN'T GO ON FREEWAY.
Mfg Campaign: 11372561
Recall Date: Nov 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BEZEL AROUND THE SHIFTER (THE PART WITH THE LIGHTS SPECIFICALLY) STARTED SHORTING AND GIVING AN ERROR TO SERVICE THE SHIFTER. SOMETIMES IT WILL GO AWAY IF THE CAR IS TURNED OFF AND BACK ON AGAIN. THERE ARE ALSO TIMES WHERE, WHEN SHIFTING, THE CAR REFUSES TO SHIFT INTO ANY GEAR AND STAYS IN PARK. MY FEAR IS THAT ONE DAY IT WILL BE SHIFTED INTO REVERSE, I WILL REVERSE AND THEN NO LONGER BE ABLE TO SHIFT INTO ANY OTHER GEAR, THUS STRANDING ME IN REVERSE.
Corrective Action:
THE BEZEL AROUND THE SHIFTER (THE PART WITH THE LIGHTS SPECIFICALLY) STARTED SHORTING AND GIVING AN ERROR TO SERVICE THE SHIFTER. SOMETIMES IT WILL GO AWAY IF THE CAR IS TURNED OFF AND BACK ON AGAIN. THERE ARE ALSO TIMES WHERE, WHEN SHIFTING, THE CAR REFUSES TO SHIFT INTO ANY GEAR AND STAYS IN PARK. MY FEAR IS THAT ONE DAY IT WILL BE SHIFTED INTO REVERSE, I WILL REVERSE AND THEN NO LONGER BE ABLE TO SHIFT INTO ANY OTHER GEAR, THUS STRANDING ME IN REVERSE.
Additional Notes:
THE BEZEL AROUND THE SHIFTER (THE PART WITH THE LIGHTS SPECIFICALLY) STARTED SHORTING AND GIVING AN ERROR TO SERVICE THE SHIFTER. SOMETIMES IT WILL GO AWAY IF THE CAR IS TURNED OFF AND BACK ON AGAIN. THERE ARE ALSO TIMES WHERE, WHEN SHIFTING, THE CAR REFUSES TO SHIFT INTO ANY GEAR AND STAYS IN PARK. MY FEAR IS THAT ONE DAY IT WILL BE SHIFTED INTO REVERSE, I WILL REVERSE AND THEN NO LONGER BE ABLE TO SHIFT INTO ANY OTHER GEAR, THUS STRANDING ME IN REVERSE.
Mfg Campaign: 11366921
Recall Date: Oct 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE TRANSMISSION ERROR ALERTING AFTER CAR REACHES 50MPH. CAR LOSES ABILITY TO CHANGE GEARS AND DROPS DRASTICALLY IN SPEED. EXTREMELY DANGEROUS IN TRAFFIC. AFTER RESET WHICH ONLY LASTS A SHORT TIME AND ERROR CONTINUES. WHEN CAR IS PUT IN PARK TEMPORARILY RESETS BUT THEN ERRORS AGAIN OVER AND OVER WHEN SPEEDS INCREASE. RED SERVICE ENGINE LIGHT STAYS ON REGARDLESS OF ANY RESET.
Corrective Action:
SERVICE TRANSMISSION ERROR ALERTING AFTER CAR REACHES 50MPH. CAR LOSES ABILITY TO CHANGE GEARS AND DROPS DRASTICALLY IN SPEED. EXTREMELY DANGEROUS IN TRAFFIC. AFTER RESET WHICH ONLY LASTS A SHORT TIME AND ERROR CONTINUES. WHEN CAR IS PUT IN PARK TEMPORARILY RESETS BUT THEN ERRORS AGAIN OVER AND OVER WHEN SPEEDS INCREASE. RED SERVICE ENGINE LIGHT STAYS ON REGARDLESS OF ANY RESET.
Additional Notes:
SERVICE TRANSMISSION ERROR ALERTING AFTER CAR REACHES 50MPH. CAR LOSES ABILITY TO CHANGE GEARS AND DROPS DRASTICALLY IN SPEED. EXTREMELY DANGEROUS IN TRAFFIC. AFTER RESET WHICH ONLY LASTS A SHORT TIME AND ERROR CONTINUES. WHEN CAR IS PUT IN PARK TEMPORARILY RESETS BUT THEN ERRORS AGAIN OVER AND OVER WHEN SPEEDS INCREASE. RED SERVICE ENGINE LIGHT STAYS ON REGARDLESS OF ANY RESET.
Mfg Campaign: 11366513
Recall Date: Oct 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SERVICE TRANSMISSION ERROR ALERTING AFTER CAR REACHES 50MPH. CAR LOSES ABILITY TO CHANGE GEARS AND DROPS DRASTICALLY IN SPEED. EXTREMELY DANGEROUS IN TRAFFIC. AFTER RESET WHICH ONLY LASTS A SHORT TIME AND ERROR CONTINUES. WHEN CAR IS PUT IN PARK TEMPORARILY RESETS BUT THEN ERRORS AGAIN OVER AND OVER WHEN SPEEDS INCREASE. RED SERVICE ENGINE LIGHT STAYS ON REGARDLESS OF ANY RESET.
Corrective Action:
SERVICE TRANSMISSION ERROR ALERTING AFTER CAR REACHES 50MPH. CAR LOSES ABILITY TO CHANGE GEARS AND DROPS DRASTICALLY IN SPEED. EXTREMELY DANGEROUS IN TRAFFIC. AFTER RESET WHICH ONLY LASTS A SHORT TIME AND ERROR CONTINUES. WHEN CAR IS PUT IN PARK TEMPORARILY RESETS BUT THEN ERRORS AGAIN OVER AND OVER WHEN SPEEDS INCREASE. RED SERVICE ENGINE LIGHT STAYS ON REGARDLESS OF ANY RESET.
Additional Notes:
SERVICE TRANSMISSION ERROR ALERTING AFTER CAR REACHES 50MPH. CAR LOSES ABILITY TO CHANGE GEARS AND DROPS DRASTICALLY IN SPEED. EXTREMELY DANGEROUS IN TRAFFIC. AFTER RESET WHICH ONLY LASTS A SHORT TIME AND ERROR CONTINUES. WHEN CAR IS PUT IN PARK TEMPORARILY RESETS BUT THEN ERRORS AGAIN OVER AND OVER WHEN SPEEDS INCREASE. RED SERVICE ENGINE LIGHT STAYS ON REGARDLESS OF ANY RESET.
Mfg Campaign: 11366513
Recall Date: Oct 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER ABOUT A YEAR OF OWNING THE CAR THE ERROR MESSAGE "SERVICE SHIFTER" CAME ON. THE MESSAGE COMES AND GOES WITHOUT WARNING USUALLY AFTER DRIVING THE CAR OVER AN EXTENDED TIME PERIOD. WHEN THIS HAPPENS IT LOCKS YOU OUT OF THE DIGITAL SPEEDOMETER AND YOU HAVE TO RESET IT BY HOLDING A FEW BUTTONS AND IT WILL COME BACK ON.
Corrective Action:
AFTER ABOUT A YEAR OF OWNING THE CAR THE ERROR MESSAGE "SERVICE SHIFTER" CAME ON. THE MESSAGE COMES AND GOES WITHOUT WARNING USUALLY AFTER DRIVING THE CAR OVER AN EXTENDED TIME PERIOD. WHEN THIS HAPPENS IT LOCKS YOU OUT OF THE DIGITAL SPEEDOMETER AND YOU HAVE TO RESET IT BY HOLDING A FEW BUTTONS AND IT WILL COME BACK ON.
Additional Notes:
AFTER ABOUT A YEAR OF OWNING THE CAR THE ERROR MESSAGE "SERVICE SHIFTER" CAME ON. THE MESSAGE COMES AND GOES WITHOUT WARNING USUALLY AFTER DRIVING THE CAR OVER AN EXTENDED TIME PERIOD. WHEN THIS HAPPENS IT LOCKS YOU OUT OF THE DIGITAL SPEEDOMETER AND YOU HAVE TO RESET IT BY HOLDING A FEW BUTTONS AND IT WILL COME BACK ON.
Mfg Campaign: 11364897
Recall Date: Oct 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR IS AT 52,000 MILES AND THE TRANSMISSION STOPPED WORKING. DRIVING DOWN THE HIGHWAY THE SERVICE TRANSMISSION LIGHT WENT ON, AS SOON AS I PULLED OFF THE HIGHWAY MY CAR WOULD NO LONGER ACCELERATE.
Corrective Action:
CAR IS AT 52,000 MILES AND THE TRANSMISSION STOPPED WORKING. DRIVING DOWN THE HIGHWAY THE SERVICE TRANSMISSION LIGHT WENT ON, AS SOON AS I PULLED OFF THE HIGHWAY MY CAR WOULD NO LONGER ACCELERATE.
Additional Notes:
CAR IS AT 52,000 MILES AND THE TRANSMISSION STOPPED WORKING. DRIVING DOWN THE HIGHWAY THE SERVICE TRANSMISSION LIGHT WENT ON, AS SOON AS I PULLED OFF THE HIGHWAY MY CAR WOULD NO LONGER ACCELERATE.
Mfg Campaign: 11364857
Recall Date: Oct 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 JEEP SERVICE TRANSMISSION LIGHT APPEARED THEN THE NEXT THING I HAD NO ACCELERATION ON THE EXPRESSWAY. SEEMS LIKE THERE WAS NO POWER ON THE GAS PETAL AND THE CAR WAS JUST NOT GOING. I WAS IN THE MIDDLE OF RUSH HOUR AND COULD NOT GET OFF THE EXPRESSWAY. AFTER A COUPLE OF MINUTES OF ME PRESSING DOWN ON THE GAS PETAL IT FINALLY WORKED. I IMMEDIATELY GOT OFF THE EXPRESSWAY. ON THE WAY HOME EVERY TIME I WOULD STOP THE SAME THING WOULD OCCUR, BUT THIS TIME I WOULD TURN OFF AND ON THE VEHICLE AND IT SEEMED TO RESET AND WORK AGAIN. I HAVE TAKEN THE VEHICLE TO THE SHOP WERE THEY SAID IT WAS TCM WHICH THEY UPDATED/RESET, BUT THEY ALSO TOLD ME THIS WOULD HAVE TO BE DONE EVERY COUPLE OF YEARS BECAUSE CHYSLER DOES UPDATES AND UNFORTUNATELY WE HAVE TO PAY THE DEALERSHIP TO HAVE THIS UPDATED FOR US OR WE WILL HAVE ISSUES. WELL I HAD EVERYTHING UPDATED THEN AFTER A COUPLE OF HOURS WITH MY VEHICLE ONCE AGAIN THE "SERVICE TRANSMISSION" LIGHT REAPPEARED. NOW THEY ARE SAYING IT IS THE TCM THAT NEEDS TO REPLACED. THE VEHICLE HAS ONLY 58,470 MILES, THIS IS RIDICULOUS THAT WE HAVE TO PAY FOR THESE UPDATES AND THAT THE VIN NUMBER IS NOT ON THE LIST TO HAVE THESE ISSUES FIXED BY CHYSLER. I HAVE READ UP ON THIS AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. IF I WOULD HAVE KNOWN HOW MUCH TROUBLE I WOULD HAVE WITH A JEEP/CHYSLER PRODUCT, I WOULD NEVER HAVE BOUGHT IT.
Corrective Action:
MY 2016 JEEP SERVICE TRANSMISSION LIGHT APPEARED THEN THE NEXT THING I HAD NO ACCELERATION ON THE EXPRESSWAY. SEEMS LIKE THERE WAS NO POWER ON THE GAS PETAL AND THE CAR WAS JUST NOT GOING. I WAS IN THE MIDDLE OF RUSH HOUR AND COULD NOT GET OFF THE EXPRESSWAY. AFTER A COUPLE OF MINUTES OF ME PRESSING DOWN ON THE GAS PETAL IT FINALLY WORKED. I IMMEDIATELY GOT OFF THE EXPRESSWAY. ON THE WAY HOME EVERY TIME I WOULD STOP THE SAME THING WOULD OCCUR, BUT THIS TIME I WOULD TURN OFF AND ON THE VEHICLE AND IT SEEMED TO RESET AND WORK AGAIN. I HAVE TAKEN THE VEHICLE TO THE SHOP WERE THEY SAID IT WAS TCM WHICH THEY UPDATED/RESET, BUT THEY ALSO TOLD ME THIS WOULD HAVE TO BE DONE EVERY COUPLE OF YEARS BECAUSE CHYSLER DOES UPDATES AND UNFORTUNATELY WE HAVE TO PAY THE DEALERSHIP TO HAVE THIS UPDATED FOR US OR WE WILL HAVE ISSUES. WELL I HAD EVERYTHING UPDATED THEN AFTER A COUPLE OF HOURS WITH MY VEHICLE ONCE AGAIN THE "SERVICE TRANSMISSION" LIGHT REAPPEARED. NOW THEY ARE SAYING IT IS THE TCM THAT NEEDS TO REPLACED. THE VEHICLE HAS ONLY 58,470 MILES, THIS IS RIDICULOUS THAT WE HAVE TO PAY FOR THESE UPDATES AND THAT THE VIN NUMBER IS NOT ON THE LIST TO HAVE THESE ISSUES FIXED BY CHYSLER. I HAVE READ UP ON THIS AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. IF I WOULD HAVE KNOWN HOW MUCH TROUBLE I WOULD HAVE WITH A JEEP/CHYSLER PRODUCT, I WOULD NEVER HAVE BOUGHT IT.
Additional Notes:
MY 2016 JEEP SERVICE TRANSMISSION LIGHT APPEARED THEN THE NEXT THING I HAD NO ACCELERATION ON THE EXPRESSWAY. SEEMS LIKE THERE WAS NO POWER ON THE GAS PETAL AND THE CAR WAS JUST NOT GOING. I WAS IN THE MIDDLE OF RUSH HOUR AND COULD NOT GET OFF THE EXPRESSWAY. AFTER A COUPLE OF MINUTES OF ME PRESSING DOWN ON THE GAS PETAL IT FINALLY WORKED. I IMMEDIATELY GOT OFF THE EXPRESSWAY. ON THE WAY HOME EVERY TIME I WOULD STOP THE SAME THING WOULD OCCUR, BUT THIS TIME I WOULD TURN OFF AND ON THE VEHICLE AND IT SEEMED TO RESET AND WORK AGAIN. I HAVE TAKEN THE VEHICLE TO THE SHOP WERE THEY SAID IT WAS TCM WHICH THEY UPDATED/RESET, BUT THEY ALSO TOLD ME THIS WOULD HAVE TO BE DONE EVERY COUPLE OF YEARS BECAUSE CHYSLER DOES UPDATES AND UNFORTUNATELY WE HAVE TO PAY THE DEALERSHIP TO HAVE THIS UPDATED FOR US OR WE WILL HAVE ISSUES. WELL I HAD EVERYTHING UPDATED THEN AFTER A COUPLE OF HOURS WITH MY VEHICLE ONCE AGAIN THE "SERVICE TRANSMISSION" LIGHT REAPPEARED. NOW THEY ARE SAYING IT IS THE TCM THAT NEEDS TO REPLACED. THE VEHICLE HAS ONLY 58,470 MILES, THIS IS RIDICULOUS THAT WE HAVE TO PAY FOR THESE UPDATES AND THAT THE VIN NUMBER IS NOT ON THE LIST TO HAVE THESE ISSUES FIXED BY CHYSLER. I HAVE READ UP ON THIS AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. IF I WOULD HAVE KNOWN HOW MUCH TROUBLE I WOULD HAVE WITH A JEEP/CHYSLER PRODUCT, I WOULD NEVER HAVE BOUGHT IT.
Mfg Campaign: 11363919
Recall Date: Oct 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
4WD SYSTEM FRAILER
Corrective Action:
4WD SYSTEM FRAILER
Additional Notes:
4WD SYSTEM FRAILER
Mfg Campaign: 11363823
Recall Date: Oct 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
Corrective Action:
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
Additional Notes:
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
Mfg Campaign: 11363329
Recall Date: Oct 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
Corrective Action:
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
Additional Notes:
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
Mfg Campaign: 11363329
Recall Date: Oct 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
Corrective Action:
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
Additional Notes:
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
Mfg Campaign: 11363329
Recall Date: Oct 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG SERVICE LIGHT IS ON. ALSO, THE SEATBELT LIGHT IS ON STATING DRIVER DOES NOT HAVE SEATBELT EVEN WHEN PLUGGED IN. VEHICLE WAS ON THE HIGHWAY WHEN THIS OCCURRED.
Corrective Action:
AIR BAG SERVICE LIGHT IS ON. ALSO, THE SEATBELT LIGHT IS ON STATING DRIVER DOES NOT HAVE SEATBELT EVEN WHEN PLUGGED IN. VEHICLE WAS ON THE HIGHWAY WHEN THIS OCCURRED.
Additional Notes:
AIR BAG SERVICE LIGHT IS ON. ALSO, THE SEATBELT LIGHT IS ON STATING DRIVER DOES NOT HAVE SEATBELT EVEN WHEN PLUGGED IN. VEHICLE WAS ON THE HIGHWAY WHEN THIS OCCURRED.
Mfg Campaign: 11363398
Recall Date: Oct 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
AIR BAG SERVICE LIGHT IS ON. ALSO, THE SEATBELT LIGHT IS ON STATING DRIVER DOES NOT HAVE SEATBELT EVEN WHEN PLUGGED IN. VEHICLE WAS ON THE HIGHWAY WHEN THIS OCCURRED.
Corrective Action:
AIR BAG SERVICE LIGHT IS ON. ALSO, THE SEATBELT LIGHT IS ON STATING DRIVER DOES NOT HAVE SEATBELT EVEN WHEN PLUGGED IN. VEHICLE WAS ON THE HIGHWAY WHEN THIS OCCURRED.
Additional Notes:
AIR BAG SERVICE LIGHT IS ON. ALSO, THE SEATBELT LIGHT IS ON STATING DRIVER DOES NOT HAVE SEATBELT EVEN WHEN PLUGGED IN. VEHICLE WAS ON THE HIGHWAY WHEN THIS OCCURRED.
Mfg Campaign: 11363398
Recall Date: Oct 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER LIGHT COMES ON AND VEHICLE WILL EVENTUALLY NOT SHIFT INTO THE NEXT GEAR. HAVE SERVICED BEFORE AND IT COMES ON AGAIN.
Corrective Action:
SERVICE SHIFTER LIGHT COMES ON AND VEHICLE WILL EVENTUALLY NOT SHIFT INTO THE NEXT GEAR. HAVE SERVICED BEFORE AND IT COMES ON AGAIN.
Additional Notes:
SERVICE SHIFTER LIGHT COMES ON AND VEHICLE WILL EVENTUALLY NOT SHIFT INTO THE NEXT GEAR. HAVE SERVICED BEFORE AND IT COMES ON AGAIN.
Mfg Campaign: 11363499
Recall Date: Oct 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER
Corrective Action:
SERVICE SHIFTER
Additional Notes:
SERVICE SHIFTER
Mfg Campaign: 11362521
Recall Date: Oct 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER. ALL LIGHTS COME ON. HAVE TO PULL OVER AND TURN CAR OFF SO CAR DOESN'T LOCK UP
Corrective Action:
SERVICE SHIFTER. ALL LIGHTS COME ON. HAVE TO PULL OVER AND TURN CAR OFF SO CAR DOESN'T LOCK UP
Additional Notes:
SERVICE SHIFTER. ALL LIGHTS COME ON. HAVE TO PULL OVER AND TURN CAR OFF SO CAR DOESN'T LOCK UP
Mfg Campaign: 11362036
Recall Date: Sep 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN THE VEHICLE IS MOVED FROM PARK TO ANY OTHER GEAR, ALL GEAR INDICATOR LIGHTS, LIGHT UP AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION SHIFTER". THIS SEEMS TO BE A VERY COMMON ISSUE THAT NOBODY CAN SEEM TO GET A STRAIGHT ANSWER AS TO HOW TO CORRECT THE ISSUE.
Corrective Action:
WHEN THE VEHICLE IS MOVED FROM PARK TO ANY OTHER GEAR, ALL GEAR INDICATOR LIGHTS, LIGHT UP AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION SHIFTER". THIS SEEMS TO BE A VERY COMMON ISSUE THAT NOBODY CAN SEEM TO GET A STRAIGHT ANSWER AS TO HOW TO CORRECT THE ISSUE.
Additional Notes:
WHEN THE VEHICLE IS MOVED FROM PARK TO ANY OTHER GEAR, ALL GEAR INDICATOR LIGHTS, LIGHT UP AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION SHIFTER". THIS SEEMS TO BE A VERY COMMON ISSUE THAT NOBODY CAN SEEM TO GET A STRAIGHT ANSWER AS TO HOW TO CORRECT THE ISSUE.
Mfg Campaign: 11361436
Recall Date: Sep 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN THE VEHICLE IS MOVED FROM PARK TO ANY OTHER GEAR, ALL GEAR INDICATOR LIGHTS, LIGHT UP AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION SHIFTER". THIS SEEMS TO BE A VERY COMMON ISSUE THAT NOBODY CAN SEEM TO GET A STRAIGHT ANSWER AS TO HOW TO CORRECT THE ISSUE.
Corrective Action:
WHEN THE VEHICLE IS MOVED FROM PARK TO ANY OTHER GEAR, ALL GEAR INDICATOR LIGHTS, LIGHT UP AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION SHIFTER". THIS SEEMS TO BE A VERY COMMON ISSUE THAT NOBODY CAN SEEM TO GET A STRAIGHT ANSWER AS TO HOW TO CORRECT THE ISSUE.
Additional Notes:
WHEN THE VEHICLE IS MOVED FROM PARK TO ANY OTHER GEAR, ALL GEAR INDICATOR LIGHTS, LIGHT UP AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION SHIFTER". THIS SEEMS TO BE A VERY COMMON ISSUE THAT NOBODY CAN SEEM TO GET A STRAIGHT ANSWER AS TO HOW TO CORRECT THE ISSUE.
Mfg Campaign: 11361436
Recall Date: Sep 27, 2020
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