Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Consumer Complaints
1.3K ComplaintsHyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11424391
Recall Date: Jul 12, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact received a notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the parts for the recall repair were unavailable. The dealer had been notified about the issue however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact received a notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the parts for the recall repair were unavailable. The dealer had been notified about the issue however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact received a notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the parts for the recall repair were unavailable. The dealer had been notified about the issue however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11424068
Recall Date: Jul 9, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN. I bought my 2017 Hyundai Tuscon brand new in 2016. This car was not owned by anyone prior to me and had 11 miles on the dashboard. I maintained this car as I should have and got oil changes before the suggested time provided by the dealer. Now fast forward to 2020/2021 and my car is louder, making noises, not driving smoothly, and having trouble accelerating sometimes. I tell the dealer and they say nothing is wrong with my car but these problems persist. Eventually while driving to work early this year (spring 2021) my car completely stalls and will hardly drive faster than 5mph. I took the car to a mechanic (not Hyundai because they never have answers) that told me my catalytic converter was completely clogged and that it was an unusual thing to see in such a new car with only 100,000 miles on it. They replaced the converter and now it doesn’t stall. The car still continues to drive less smooth and the engine knocks and makes rattle noises but Hyundai still says they don’t see any other issue with the car. My mechanic told me it seems as if the car is burning the oil up because even when i come to get an oil change early it’s always bone dry my car is always starting to get super loud and check engine light comes on well before I’m due to change it so i take it up and get an oil change but i believe this is a defect on the car and i shouldn’t have to continue doing this eventually it’s going to cause even worse problems for my car, i read other reviews and I’m not the only one complaining of the oil burning up with no leak or other explanation, clearly this is a manufacturer defect!
Corrective Action:
UNKNOWN. I bought my 2017 Hyundai Tuscon brand new in 2016. This car was not owned by anyone prior to me and had 11 miles on the dashboard. I maintained this car as I should have and got oil changes before the suggested time provided by the dealer. Now fast forward to 2020/2021 and my car is louder, making noises, not driving smoothly, and having trouble accelerating sometimes. I tell the dealer and they say nothing is wrong with my car but these problems persist. Eventually while driving to work early this year (spring 2021) my car completely stalls and will hardly drive faster than 5mph. I took the car to a mechanic (not Hyundai because they never have answers) that told me my catalytic converter was completely clogged and that it was an unusual thing to see in such a new car with only 100,000 miles on it. They replaced the converter and now it doesn’t stall. The car still continues to drive less smooth and the engine knocks and makes rattle noises but Hyundai still says they don’t see any other issue with the car. My mechanic told me it seems as if the car is burning the oil up because even when i come to get an oil change early it’s always bone dry my car is always starting to get super loud and check engine light comes on well before I’m due to change it so i take it up and get an oil change but i believe this is a defect on the car and i shouldn’t have to continue doing this eventually it’s going to cause even worse problems for my car, i read other reviews and I’m not the only one complaining of the oil burning up with no leak or other explanation, clearly this is a manufacturer defect!
Additional Notes:
UNKNOWN. I bought my 2017 Hyundai Tuscon brand new in 2016. This car was not owned by anyone prior to me and had 11 miles on the dashboard. I maintained this car as I should have and got oil changes before the suggested time provided by the dealer. Now fast forward to 2020/2021 and my car is louder, making noises, not driving smoothly, and having trouble accelerating sometimes. I tell the dealer and they say nothing is wrong with my car but these problems persist. Eventually while driving to work early this year (spring 2021) my car completely stalls and will hardly drive faster than 5mph. I took the car to a mechanic (not Hyundai because they never have answers) that told me my catalytic converter was completely clogged and that it was an unusual thing to see in such a new car with only 100,000 miles on it. They replaced the converter and now it doesn’t stall. The car still continues to drive less smooth and the engine knocks and makes rattle noises but Hyundai still says they don’t see any other issue with the car. My mechanic told me it seems as if the car is burning the oil up because even when i come to get an oil change early it’s always bone dry my car is always starting to get super loud and check engine light comes on well before I’m due to change it so i take it up and get an oil change but i believe this is a defect on the car and i shouldn’t have to continue doing this eventually it’s going to cause even worse problems for my car, i read other reviews and I’m not the only one complaining of the oil burning up with no leak or other explanation, clearly this is a manufacturer defect!
Mfg Campaign: 11423093
Recall Date: Jul 1, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
bought 2017 Tucson sport new. Within a few months i notice the acceleration was diminished and the vehicle paused when pressing down on gas pedal. Dealer assured me it was related to the dual clutch. Fast forward to April 2019 and the issue never resolved itself and ultimately resulted in a thrown rod. Engine was replaced. Dec 2020 car shakes violently on highway brought back to the shop dealer claims nothing is wrong. June 4th have oil changed per schedule by jun9 i am smelling smoke upon exiting car. Check oil and it is on low. drop off at dealer they claim nothing is wrong. Force me to pay for another oil change and perform a 500 mile oil consumption test which will involve me driving this car on the highway with an engine that can seize at any moment potentially killing me or others on the road. Leave dealership and the car continues to spew smoke from tail pipe. No check engine lights appear during either event. This is incredibly dangerous and needs to be added to a lawsuit. Hyundai knows this is an issue but they do nothing and people will die.
Corrective Action:
bought 2017 Tucson sport new. Within a few months i notice the acceleration was diminished and the vehicle paused when pressing down on gas pedal. Dealer assured me it was related to the dual clutch. Fast forward to April 2019 and the issue never resolved itself and ultimately resulted in a thrown rod. Engine was replaced. Dec 2020 car shakes violently on highway brought back to the shop dealer claims nothing is wrong. June 4th have oil changed per schedule by jun9 i am smelling smoke upon exiting car. Check oil and it is on low. drop off at dealer they claim nothing is wrong. Force me to pay for another oil change and perform a 500 mile oil consumption test which will involve me driving this car on the highway with an engine that can seize at any moment potentially killing me or others on the road. Leave dealership and the car continues to spew smoke from tail pipe. No check engine lights appear during either event. This is incredibly dangerous and needs to be added to a lawsuit. Hyundai knows this is an issue but they do nothing and people will die.
Additional Notes:
bought 2017 Tucson sport new. Within a few months i notice the acceleration was diminished and the vehicle paused when pressing down on gas pedal. Dealer assured me it was related to the dual clutch. Fast forward to April 2019 and the issue never resolved itself and ultimately resulted in a thrown rod. Engine was replaced. Dec 2020 car shakes violently on highway brought back to the shop dealer claims nothing is wrong. June 4th have oil changed per schedule by jun9 i am smelling smoke upon exiting car. Check oil and it is on low. drop off at dealer they claim nothing is wrong. Force me to pay for another oil change and perform a 500 mile oil consumption test which will involve me driving this car on the highway with an engine that can seize at any moment potentially killing me or others on the road. Leave dealership and the car continues to spew smoke from tail pipe. No check engine lights appear during either event. This is incredibly dangerous and needs to be added to a lawsuit. Hyundai knows this is an issue but they do nothing and people will die.
Mfg Campaign: 11421401
Recall Date: Jun 18, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I bought my 2017 Hyundai Tuscon with 38,905 miles on it. My engine blew up at 70,806 miles while I was on my way to work.My husband was changing the oil and when he pulled the oil plug from the oil pan, NOTHING came out of the pan. We assumed the dealer just didn't put oil back in it or not enough. The mileage on the Tuscon the last time we took it to the dealer was at 54,988. We put a 7,500-mile oil change in it and the next oil change, it was dry again. No oil light, no engine light, no oil spots on the ground or the engine. No evidence of it leaking anywhere. Fast forward a few oil changes, sooner than suggested, we changed the oil at around 68,000 miles with no issues (only because we were changing the oil every 3,500 miles or so). Then while on my way home from work one evening, all my dash lights came on, my car sounded and ran extremely rough for the 15 miles I had until I reached my house. As I pulled up the driveway, you could hear it knocking loudly so I checked my oil and the engine was BONE DRY, it had only been 2,200 miles since the last oil change so it shouldn't have been empty. We added the 5 quarts of oil that it needed and drove it down the road a mile or so to listen and feel it, nothing was wrong; it sounded fine and ran well. The next morning it ran for 15 min in my driveway, warming up, and drove 8 miles and I heard a loud clank. It stalled, I was able to start it back up, it stalled again and I had to coast it half a mile to get it out of the road and into a driveway out of harm's way. It had to be towed to the dealer. They ran several tests to find out that "cylinder 3 had spun its bearings leaving heavy amounts of metal in the oil and pan noted, premature material failure of bearing is cause of rod knocking. Engine will need replaced due to introduction of metal on all moving components." It was in the shop for a month being repaired and now with only 5,222 miles on the engine, I've already had to add almost 4 quarts of oil in 2 months.
Corrective Action:
I bought my 2017 Hyundai Tuscon with 38,905 miles on it. My engine blew up at 70,806 miles while I was on my way to work.My husband was changing the oil and when he pulled the oil plug from the oil pan, NOTHING came out of the pan. We assumed the dealer just didn't put oil back in it or not enough. The mileage on the Tuscon the last time we took it to the dealer was at 54,988. We put a 7,500-mile oil change in it and the next oil change, it was dry again. No oil light, no engine light, no oil spots on the ground or the engine. No evidence of it leaking anywhere. Fast forward a few oil changes, sooner than suggested, we changed the oil at around 68,000 miles with no issues (only because we were changing the oil every 3,500 miles or so). Then while on my way home from work one evening, all my dash lights came on, my car sounded and ran extremely rough for the 15 miles I had until I reached my house. As I pulled up the driveway, you could hear it knocking loudly so I checked my oil and the engine was BONE DRY, it had only been 2,200 miles since the last oil change so it shouldn't have been empty. We added the 5 quarts of oil that it needed and drove it down the road a mile or so to listen and feel it, nothing was wrong; it sounded fine and ran well. The next morning it ran for 15 min in my driveway, warming up, and drove 8 miles and I heard a loud clank. It stalled, I was able to start it back up, it stalled again and I had to coast it half a mile to get it out of the road and into a driveway out of harm's way. It had to be towed to the dealer. They ran several tests to find out that "cylinder 3 had spun its bearings leaving heavy amounts of metal in the oil and pan noted, premature material failure of bearing is cause of rod knocking. Engine will need replaced due to introduction of metal on all moving components." It was in the shop for a month being repaired and now with only 5,222 miles on the engine, I've already had to add almost 4 quarts of oil in 2 months.
Additional Notes:
I bought my 2017 Hyundai Tuscon with 38,905 miles on it. My engine blew up at 70,806 miles while I was on my way to work.My husband was changing the oil and when he pulled the oil plug from the oil pan, NOTHING came out of the pan. We assumed the dealer just didn't put oil back in it or not enough. The mileage on the Tuscon the last time we took it to the dealer was at 54,988. We put a 7,500-mile oil change in it and the next oil change, it was dry again. No oil light, no engine light, no oil spots on the ground or the engine. No evidence of it leaking anywhere. Fast forward a few oil changes, sooner than suggested, we changed the oil at around 68,000 miles with no issues (only because we were changing the oil every 3,500 miles or so). Then while on my way home from work one evening, all my dash lights came on, my car sounded and ran extremely rough for the 15 miles I had until I reached my house. As I pulled up the driveway, you could hear it knocking loudly so I checked my oil and the engine was BONE DRY, it had only been 2,200 miles since the last oil change so it shouldn't have been empty. We added the 5 quarts of oil that it needed and drove it down the road a mile or so to listen and feel it, nothing was wrong; it sounded fine and ran well. The next morning it ran for 15 min in my driveway, warming up, and drove 8 miles and I heard a loud clank. It stalled, I was able to start it back up, it stalled again and I had to coast it half a mile to get it out of the road and into a driveway out of harm's way. It had to be towed to the dealer. They ran several tests to find out that "cylinder 3 had spun its bearings leaving heavy amounts of metal in the oil and pan noted, premature material failure of bearing is cause of rod knocking. Engine will need replaced due to introduction of metal on all moving components." It was in the shop for a month being repaired and now with only 5,222 miles on the engine, I've already had to add almost 4 quarts of oil in 2 months.
Mfg Campaign: 11420695
Recall Date: Jun 12, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that the front driver’s side door locking mechanism had malfunctioned and the door would not open from the outside. Additionally, the rear driver’s side door could not be opened from inside or outside the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that the front driver’s side door locking mechanism had malfunctioned and the door would not open from the outside. Additionally, the rear driver’s side door could not be opened from inside or outside the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that the front driver’s side door locking mechanism had malfunctioned and the door would not open from the outside. Additionally, the rear driver’s side door could not be opened from inside or outside the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 73,000.
Mfg Campaign: 11420537
Recall Date: Jun 11, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Potential Consequences:
Back rear door suddenly stopped opening. Door is unlocked but will not open from the inside or outside. Upon googling the issue, it appears that MANY people have this issue with this car and are being charged astronomical amounts to fix it. Not being able to open the car door from the inside is an obvious safety issue.
Corrective Action:
Back rear door suddenly stopped opening. Door is unlocked but will not open from the inside or outside. Upon googling the issue, it appears that MANY people have this issue with this car and are being charged astronomical amounts to fix it. Not being able to open the car door from the inside is an obvious safety issue.
Additional Notes:
Back rear door suddenly stopped opening. Door is unlocked but will not open from the inside or outside. Upon googling the issue, it appears that MANY people have this issue with this car and are being charged astronomical amounts to fix it. Not being able to open the car door from the inside is an obvious safety issue.
Mfg Campaign: 11420587
Recall Date: Jun 11, 2021
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When accelerating from a full stop or yield, vehicle takes up to 3 seconds to fully respond to pedal. Vehicle will move about 5ft forward during this 3 second lag time. After the lag time, the vehicle jerks into motion. Very dangerous to turn onto a busy road with 35mph speed limit.
Corrective Action:
When accelerating from a full stop or yield, vehicle takes up to 3 seconds to fully respond to pedal. Vehicle will move about 5ft forward during this 3 second lag time. After the lag time, the vehicle jerks into motion. Very dangerous to turn onto a busy road with 35mph speed limit.
Additional Notes:
When accelerating from a full stop or yield, vehicle takes up to 3 seconds to fully respond to pedal. Vehicle will move about 5ft forward during this 3 second lag time. After the lag time, the vehicle jerks into motion. Very dangerous to turn onto a busy road with 35mph speed limit.
Mfg Campaign: 11419866
Recall Date: Jun 7, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Door lock actuators have failed causing the doors including driver's door not to be able to be opened. Researched online and there are numerous instances of this defect.
Corrective Action:
Door lock actuators have failed causing the doors including driver's door not to be able to be opened. Researched online and there are numerous instances of this defect.
Additional Notes:
Door lock actuators have failed causing the doors including driver's door not to be able to be opened. Researched online and there are numerous instances of this defect.
Mfg Campaign: 11419322
Recall Date: Jun 2, 2021
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Yesterday my rear passenger door on the driver's side stopped opening from the inside and outside. The door was unlocked and not on child lock. There is no way opening this door at the moment! It is a safety concern in case of an emergency and passengers must exit quickly! There are no warning lamps and I read on forums that it is a known problem yet Hyundai is charging a fee to diagnose the problem. If this is happening to many vehicles please make it a recall!
Corrective Action:
Yesterday my rear passenger door on the driver's side stopped opening from the inside and outside. The door was unlocked and not on child lock. There is no way opening this door at the moment! It is a safety concern in case of an emergency and passengers must exit quickly! There are no warning lamps and I read on forums that it is a known problem yet Hyundai is charging a fee to diagnose the problem. If this is happening to many vehicles please make it a recall!
Additional Notes:
Yesterday my rear passenger door on the driver's side stopped opening from the inside and outside. The door was unlocked and not on child lock. There is no way opening this door at the moment! It is a safety concern in case of an emergency and passengers must exit quickly! There are no warning lamps and I read on forums that it is a known problem yet Hyundai is charging a fee to diagnose the problem. If this is happening to many vehicles please make it a recall!
Mfg Campaign: 11419244
Recall Date: Jun 1, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
When accelerating from a stopped position, the car will sometimes not move forward or will sometimes surge forward at high speed or will at other times move forward but will do so in a jerky uncontrolled manner. Been trying to get the dealer to fix this but I'm told this condition is normal. There's no way this is normal! When pulling onto a busy highway I never know if the car will respond to acceleration of not move for several seconds. This car is dangerous and I feel that it's only a matter of time that I will be in an accident because of this condition.
Corrective Action:
When accelerating from a stopped position, the car will sometimes not move forward or will sometimes surge forward at high speed or will at other times move forward but will do so in a jerky uncontrolled manner. Been trying to get the dealer to fix this but I'm told this condition is normal. There's no way this is normal! When pulling onto a busy highway I never know if the car will respond to acceleration of not move for several seconds. This car is dangerous and I feel that it's only a matter of time that I will be in an accident because of this condition.
Additional Notes:
When accelerating from a stopped position, the car will sometimes not move forward or will sometimes surge forward at high speed or will at other times move forward but will do so in a jerky uncontrolled manner. Been trying to get the dealer to fix this but I'm told this condition is normal. There's no way this is normal! When pulling onto a busy highway I never know if the car will respond to acceleration of not move for several seconds. This car is dangerous and I feel that it's only a matter of time that I will be in an accident because of this condition.
Mfg Campaign: 11418709
Recall Date: May 27, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11418601
Recall Date: May 26, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE WOULD START TO MOVE AND THEN FREQUENTLY STALL (ABRUPTLY LOSE POWER) WHEN ACCELERATING TO GO FROM A STOP. IT WAS ESPECIALLY DANGEROUS WHEN MAKING A LEFT TURN, AS IT WOULD STALL IN THE PATH OF ONCOMING VEHICLES. IT WAS ALSO A SERIOUS SAFETY PROBLEM WHEN THE CAR BEHIND MINE WOULD ACCELERATE TO GO, AFTER IT APPEARED I WAS MOVING, AND WOULD THEN NEED TO TAKE EVASIVE ACTION TO NOT REAR-END MY CAR AS IT STALLED MOMENTARILY. AFTER STALLING, THE VEHICLE WOULD EITHER LUNGE FORWARD SUDDENLY, OR I WOULD HAVE TO RELEASE AND QUICKLY REAPPLY THE ACCELERATOR. I ALSO EXPERIENCED THREE OCCASIONS WHEN THE CAR WOULD MOVE FORWARD WHILE IT WAS IN REVERSE GEAR. BOTH OF THOSE ISSUES ALSO CREATED SOME VERY SCARY CLOSE CALLS.
Corrective Action:
THE VEHICLE WOULD START TO MOVE AND THEN FREQUENTLY STALL (ABRUPTLY LOSE POWER) WHEN ACCELERATING TO GO FROM A STOP. IT WAS ESPECIALLY DANGEROUS WHEN MAKING A LEFT TURN, AS IT WOULD STALL IN THE PATH OF ONCOMING VEHICLES. IT WAS ALSO A SERIOUS SAFETY PROBLEM WHEN THE CAR BEHIND MINE WOULD ACCELERATE TO GO, AFTER IT APPEARED I WAS MOVING, AND WOULD THEN NEED TO TAKE EVASIVE ACTION TO NOT REAR-END MY CAR AS IT STALLED MOMENTARILY. AFTER STALLING, THE VEHICLE WOULD EITHER LUNGE FORWARD SUDDENLY, OR I WOULD HAVE TO RELEASE AND QUICKLY REAPPLY THE ACCELERATOR. I ALSO EXPERIENCED THREE OCCASIONS WHEN THE CAR WOULD MOVE FORWARD WHILE IT WAS IN REVERSE GEAR. BOTH OF THOSE ISSUES ALSO CREATED SOME VERY SCARY CLOSE CALLS.
Additional Notes:
THE VEHICLE WOULD START TO MOVE AND THEN FREQUENTLY STALL (ABRUPTLY LOSE POWER) WHEN ACCELERATING TO GO FROM A STOP. IT WAS ESPECIALLY DANGEROUS WHEN MAKING A LEFT TURN, AS IT WOULD STALL IN THE PATH OF ONCOMING VEHICLES. IT WAS ALSO A SERIOUS SAFETY PROBLEM WHEN THE CAR BEHIND MINE WOULD ACCELERATE TO GO, AFTER IT APPEARED I WAS MOVING, AND WOULD THEN NEED TO TAKE EVASIVE ACTION TO NOT REAR-END MY CAR AS IT STALLED MOMENTARILY. AFTER STALLING, THE VEHICLE WOULD EITHER LUNGE FORWARD SUDDENLY, OR I WOULD HAVE TO RELEASE AND QUICKLY REAPPLY THE ACCELERATOR. I ALSO EXPERIENCED THREE OCCASIONS WHEN THE CAR WOULD MOVE FORWARD WHILE IT WAS IN REVERSE GEAR. BOTH OF THOSE ISSUES ALSO CREATED SOME VERY SCARY CLOSE CALLS.
Mfg Campaign: 11418349
Recall Date: May 24, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Turbo is going out which causes the vehicle not to accelerate. The repair shop also mentioned if the Turbo goes out completely it will cause engine damage.
Corrective Action:
The Turbo is going out which causes the vehicle not to accelerate. The repair shop also mentioned if the Turbo goes out completely it will cause engine damage.
Additional Notes:
The Turbo is going out which causes the vehicle not to accelerate. The repair shop also mentioned if the Turbo goes out completely it will cause engine damage.
Mfg Campaign: 11417778
Recall Date: May 19, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Corrective Action:
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Additional Notes:
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Mfg Campaign: 11417569
Recall Date: May 18, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Corrective Action:
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Additional Notes:
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Mfg Campaign: 11417569
Recall Date: May 18, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTIFY THE ISSUE. NOW WHEN I CHECKED THE ENGINE AND TOUCHED THE AREA, I GOT ENGINE OIL. NOW I WILL CHECK HOW I CAN SEND THE CAR TO THE DEALERSHIP BECAUSE I'M HAVING ISSUES WITH THE WARRANTY OF THE CAR BECAUSE IF I GO TO ANOTHER HYUNDAI DEALERSHIP AND THEY CHECK THAT THE CAR WASN'T BOUGHT WITH THEM, THEY GIME ME A EXTREMELLY LONG DATE TO CHECK THE CAR AFTER THAT THEY WON'T FIX. ALSO THEY DON'T LIKE TO GET WARRANTY CLAIMS OR RECALLS DURING WEEKENDS. AND TO MAKE MATTERS WORSE THE DEALER WHERE I BOUGHT IT BRAND NEW AND COMPLETED THE WARRANTY CLAIM (CRANKSHAFT SEAL) HAS CHANGED THE OWNERSHIP AND THEY SAY THAT THE CAR RECORDS DOESN'T APPEAR IN THEIR SYSTEMS. I WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY AGAIN.
Corrective Action:
HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTIFY THE ISSUE. NOW WHEN I CHECKED THE ENGINE AND TOUCHED THE AREA, I GOT ENGINE OIL. NOW I WILL CHECK HOW I CAN SEND THE CAR TO THE DEALERSHIP BECAUSE I'M HAVING ISSUES WITH THE WARRANTY OF THE CAR BECAUSE IF I GO TO ANOTHER HYUNDAI DEALERSHIP AND THEY CHECK THAT THE CAR WASN'T BOUGHT WITH THEM, THEY GIME ME A EXTREMELLY LONG DATE TO CHECK THE CAR AFTER THAT THEY WON'T FIX. ALSO THEY DON'T LIKE TO GET WARRANTY CLAIMS OR RECALLS DURING WEEKENDS. AND TO MAKE MATTERS WORSE THE DEALER WHERE I BOUGHT IT BRAND NEW AND COMPLETED THE WARRANTY CLAIM (CRANKSHAFT SEAL) HAS CHANGED THE OWNERSHIP AND THEY SAY THAT THE CAR RECORDS DOESN'T APPEAR IN THEIR SYSTEMS. I WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY AGAIN.
Additional Notes:
HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTIFY THE ISSUE. NOW WHEN I CHECKED THE ENGINE AND TOUCHED THE AREA, I GOT ENGINE OIL. NOW I WILL CHECK HOW I CAN SEND THE CAR TO THE DEALERSHIP BECAUSE I'M HAVING ISSUES WITH THE WARRANTY OF THE CAR BECAUSE IF I GO TO ANOTHER HYUNDAI DEALERSHIP AND THEY CHECK THAT THE CAR WASN'T BOUGHT WITH THEM, THEY GIME ME A EXTREMELLY LONG DATE TO CHECK THE CAR AFTER THAT THEY WON'T FIX. ALSO THEY DON'T LIKE TO GET WARRANTY CLAIMS OR RECALLS DURING WEEKENDS. AND TO MAKE MATTERS WORSE THE DEALER WHERE I BOUGHT IT BRAND NEW AND COMPLETED THE WARRANTY CLAIM (CRANKSHAFT SEAL) HAS CHANGED THE OWNERSHIP AND THEY SAY THAT THE CAR RECORDS DOESN'T APPEAR IN THEIR SYSTEMS. I WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY AGAIN.
Mfg Campaign: 11417391
Recall Date: May 17, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTIFY THE ISSUE. NOW WHEN I CHECKED THE ENGINE AND TOUCHED THE AREA, I GOT ENGINE OIL. NOW I WILL CHECK HOW I CAN SEND THE CAR TO THE DEALERSHIP BECAUSE I'M HAVING ISSUES WITH THE WARRANTY OF THE CAR BECAUSE IF I GO TO ANOTHER HYUNDAI DEALERSHIP AND THEY CHECK THAT THE CAR WASN'T BOUGHT WITH THEM, THEY GIME ME A EXTREMELLY LONG DATE TO CHECK THE CAR AFTER THAT THEY WON'T FIX. ALSO THEY DON'T LIKE TO GET WARRANTY CLAIMS OR RECALLS DURING WEEKENDS. AND TO MAKE MATTERS WORSE THE DEALER WHERE I BOUGHT IT BRAND NEW AND COMPLETED THE WARRANTY CLAIM (CRANKSHAFT SEAL) HAS CHANGED THE OWNERSHIP AND THEY SAY THAT THE CAR RECORDS DOESN'T APPEAR IN THEIR SYSTEMS. I WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY AGAIN.
Corrective Action:
HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTIFY THE ISSUE. NOW WHEN I CHECKED THE ENGINE AND TOUCHED THE AREA, I GOT ENGINE OIL. NOW I WILL CHECK HOW I CAN SEND THE CAR TO THE DEALERSHIP BECAUSE I'M HAVING ISSUES WITH THE WARRANTY OF THE CAR BECAUSE IF I GO TO ANOTHER HYUNDAI DEALERSHIP AND THEY CHECK THAT THE CAR WASN'T BOUGHT WITH THEM, THEY GIME ME A EXTREMELLY LONG DATE TO CHECK THE CAR AFTER THAT THEY WON'T FIX. ALSO THEY DON'T LIKE TO GET WARRANTY CLAIMS OR RECALLS DURING WEEKENDS. AND TO MAKE MATTERS WORSE THE DEALER WHERE I BOUGHT IT BRAND NEW AND COMPLETED THE WARRANTY CLAIM (CRANKSHAFT SEAL) HAS CHANGED THE OWNERSHIP AND THEY SAY THAT THE CAR RECORDS DOESN'T APPEAR IN THEIR SYSTEMS. I WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY AGAIN.
Additional Notes:
HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTIFY THE ISSUE. NOW WHEN I CHECKED THE ENGINE AND TOUCHED THE AREA, I GOT ENGINE OIL. NOW I WILL CHECK HOW I CAN SEND THE CAR TO THE DEALERSHIP BECAUSE I'M HAVING ISSUES WITH THE WARRANTY OF THE CAR BECAUSE IF I GO TO ANOTHER HYUNDAI DEALERSHIP AND THEY CHECK THAT THE CAR WASN'T BOUGHT WITH THEM, THEY GIME ME A EXTREMELLY LONG DATE TO CHECK THE CAR AFTER THAT THEY WON'T FIX. ALSO THEY DON'T LIKE TO GET WARRANTY CLAIMS OR RECALLS DURING WEEKENDS. AND TO MAKE MATTERS WORSE THE DEALER WHERE I BOUGHT IT BRAND NEW AND COMPLETED THE WARRANTY CLAIM (CRANKSHAFT SEAL) HAS CHANGED THE OWNERSHIP AND THEY SAY THAT THE CAR RECORDS DOESN'T APPEAR IN THEIR SYSTEMS. I WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY AGAIN.
Mfg Campaign: 11417391
Recall Date: May 17, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We had a recent onset of issues with our 2017 Tucson Limited Ultimate that is alarming and potentially dangerous. I am most concerned with the safety of my wife and child as this is her primary vehicle. We have a new issue, relating to the door locks - that I would like to address, but would like to give the recent history or events before I get to that. We recently addressed a recall relating to a brake module - a potential fire hazard, as well as failed Turbo that caused a sudden loss of power at a critical time. This could have been a potential wreck, but thankfully it was avoided. Now we are at another safety issue that needs to be addressed with the door locks. This is concerning, inconvenient, and most likely not covered as a recall as it should be. Around 6 months ago there was a sudden power loss and whistling sound from the engine compartment. This happened while entering a turn in a busy intersection, which could have caused an accident. I took it to the dealer, and the problem was diagnosed as a faulty Turbo Charger and required order and replacement. Luckily this was covered on the warranty. The problem was resolved. Then I received a notification of a recall for the Brake Control Module because of the potential of fire in the engine compartment. I scheduled an appointment at my local dealer and had that replaced at no additional cost to me. My local dealership was about to resolve this issue as well. Today, I went to take my daughter to school and the rear passenger door would not open from the outside or the inside. The door lock clicks, but we are not able to exit the vehicle from that side or open the door from the outside. Upon researching on the internet, it's a ongoing issue with the door actuator. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/ I scheduled an appointment for Monday, but it is again, a safety issue, and this will not be covered and most likely cost me out of pocket. Can you help?
Corrective Action:
We had a recent onset of issues with our 2017 Tucson Limited Ultimate that is alarming and potentially dangerous. I am most concerned with the safety of my wife and child as this is her primary vehicle. We have a new issue, relating to the door locks - that I would like to address, but would like to give the recent history or events before I get to that. We recently addressed a recall relating to a brake module - a potential fire hazard, as well as failed Turbo that caused a sudden loss of power at a critical time. This could have been a potential wreck, but thankfully it was avoided. Now we are at another safety issue that needs to be addressed with the door locks. This is concerning, inconvenient, and most likely not covered as a recall as it should be. Around 6 months ago there was a sudden power loss and whistling sound from the engine compartment. This happened while entering a turn in a busy intersection, which could have caused an accident. I took it to the dealer, and the problem was diagnosed as a faulty Turbo Charger and required order and replacement. Luckily this was covered on the warranty. The problem was resolved. Then I received a notification of a recall for the Brake Control Module because of the potential of fire in the engine compartment. I scheduled an appointment at my local dealer and had that replaced at no additional cost to me. My local dealership was about to resolve this issue as well. Today, I went to take my daughter to school and the rear passenger door would not open from the outside or the inside. The door lock clicks, but we are not able to exit the vehicle from that side or open the door from the outside. Upon researching on the internet, it's a ongoing issue with the door actuator. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/ I scheduled an appointment for Monday, but it is again, a safety issue, and this will not be covered and most likely cost me out of pocket. Can you help?
Additional Notes:
We had a recent onset of issues with our 2017 Tucson Limited Ultimate that is alarming and potentially dangerous. I am most concerned with the safety of my wife and child as this is her primary vehicle. We have a new issue, relating to the door locks - that I would like to address, but would like to give the recent history or events before I get to that. We recently addressed a recall relating to a brake module - a potential fire hazard, as well as failed Turbo that caused a sudden loss of power at a critical time. This could have been a potential wreck, but thankfully it was avoided. Now we are at another safety issue that needs to be addressed with the door locks. This is concerning, inconvenient, and most likely not covered as a recall as it should be. Around 6 months ago there was a sudden power loss and whistling sound from the engine compartment. This happened while entering a turn in a busy intersection, which could have caused an accident. I took it to the dealer, and the problem was diagnosed as a faulty Turbo Charger and required order and replacement. Luckily this was covered on the warranty. The problem was resolved. Then I received a notification of a recall for the Brake Control Module because of the potential of fire in the engine compartment. I scheduled an appointment at my local dealer and had that replaced at no additional cost to me. My local dealership was about to resolve this issue as well. Today, I went to take my daughter to school and the rear passenger door would not open from the outside or the inside. The door lock clicks, but we are not able to exit the vehicle from that side or open the door from the outside. Upon researching on the internet, it's a ongoing issue with the door actuator. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/ I scheduled an appointment for Monday, but it is again, a safety issue, and this will not be covered and most likely cost me out of pocket. Can you help?
Mfg Campaign: 11417425
Recall Date: May 17, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DOOR SMART KEY BUTTON HAS BROKEN (DRIVER'S & FRONT PASSENGER'S DOOR) USER IS UNABLE TO LOCK/UNLOCK THE CAR. USER MUST USE THE BEEPER OR KEY TO UNLOCK/LOCK THE CAR. WENT TO DEALERSHIP AND THE TOLD ME THAT THE CAR HAS BEEN FORCED BY SOMEONE BECAUSE IS VERY EASY TO STEAL. WENT TO ANOTHER PLACE AND THEY BASICALLY TOLD ME THAT THE BUTTON BROKE FROM USAGE NOT BY FORCING IT TO ENTER THE CAR AND PART IS VERY WEAK. VEHICLE HAS BEEN INDOORS AND OTHER VEHICLES DOESN'T. CAR COMPANY COULD KNEW THE ISSUE AS THE NEW REDESIGNED MODEL HAS A TOUCHSCREEN HANDLE TO UNLOCK.LOCK THE CAR.
Corrective Action:
DOOR SMART KEY BUTTON HAS BROKEN (DRIVER'S & FRONT PASSENGER'S DOOR) USER IS UNABLE TO LOCK/UNLOCK THE CAR. USER MUST USE THE BEEPER OR KEY TO UNLOCK/LOCK THE CAR. WENT TO DEALERSHIP AND THE TOLD ME THAT THE CAR HAS BEEN FORCED BY SOMEONE BECAUSE IS VERY EASY TO STEAL. WENT TO ANOTHER PLACE AND THEY BASICALLY TOLD ME THAT THE BUTTON BROKE FROM USAGE NOT BY FORCING IT TO ENTER THE CAR AND PART IS VERY WEAK. VEHICLE HAS BEEN INDOORS AND OTHER VEHICLES DOESN'T. CAR COMPANY COULD KNEW THE ISSUE AS THE NEW REDESIGNED MODEL HAS A TOUCHSCREEN HANDLE TO UNLOCK.LOCK THE CAR.
Additional Notes:
DOOR SMART KEY BUTTON HAS BROKEN (DRIVER'S & FRONT PASSENGER'S DOOR) USER IS UNABLE TO LOCK/UNLOCK THE CAR. USER MUST USE THE BEEPER OR KEY TO UNLOCK/LOCK THE CAR. WENT TO DEALERSHIP AND THE TOLD ME THAT THE CAR HAS BEEN FORCED BY SOMEONE BECAUSE IS VERY EASY TO STEAL. WENT TO ANOTHER PLACE AND THEY BASICALLY TOLD ME THAT THE BUTTON BROKE FROM USAGE NOT BY FORCING IT TO ENTER THE CAR AND PART IS VERY WEAK. VEHICLE HAS BEEN INDOORS AND OTHER VEHICLES DOESN'T. CAR COMPANY COULD KNEW THE ISSUE AS THE NEW REDESIGNED MODEL HAS A TOUCHSCREEN HANDLE TO UNLOCK.LOCK THE CAR.
Mfg Campaign: 11416505
Recall Date: May 13, 2021
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