Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 164
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 148
Recall Date: Aug 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 134
Recall Date: Oct 20, 2015
Consumer Complaints
875 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
MY CAR IS PART OF HYUNDAI RECALL NUMBER 198. THEY SENT THE LETTERS OUT IN JANUARY STATING THERE IS NO REMEDY YET. MY ENGINE WAS AFFECTED BUY THIS AND HAD TO BE TOWED TO THE DEALERSHIP. I'VE BEEN WITHOUT MY CAR FOR SIX WEEKS NOW. I MAKE SEVERAL CALLS TO THE CONSUMER AFFAIRS NUMBER. I HAVE BEEN TOLD TWICE THAT A CASE MANAGER WILL CALL ME, I STILL HAVE NOT BEEN CALLED. NO ONE IS OFFERING AN ESTIMATED DATE ON THE REMEDY. NO ONE IS OFFERING A RENTAL CAR UNTIL THERE IS A REMEDY.
Corrective Action:
MY CAR IS PART OF HYUNDAI RECALL NUMBER 198. THEY SENT THE LETTERS OUT IN JANUARY STATING THERE IS NO REMEDY YET. MY ENGINE WAS AFFECTED BUY THIS AND HAD TO BE TOWED TO THE DEALERSHIP. I'VE BEEN WITHOUT MY CAR FOR SIX WEEKS NOW. I MAKE SEVERAL CALLS TO THE CONSUMER AFFAIRS NUMBER. I HAVE BEEN TOLD TWICE THAT A CASE MANAGER WILL CALL ME, I STILL HAVE NOT BEEN CALLED. NO ONE IS OFFERING AN ESTIMATED DATE ON THE REMEDY. NO ONE IS OFFERING A RENTAL CAR UNTIL THERE IS A REMEDY.
Additional Notes:
MY CAR IS PART OF HYUNDAI RECALL NUMBER 198. THEY SENT THE LETTERS OUT IN JANUARY STATING THERE IS NO REMEDY YET. MY ENGINE WAS AFFECTED BUY THIS AND HAD TO BE TOWED TO THE DEALERSHIP. I'VE BEEN WITHOUT MY CAR FOR SIX WEEKS NOW. I MAKE SEVERAL CALLS TO THE CONSUMER AFFAIRS NUMBER. I HAVE BEEN TOLD TWICE THAT A CASE MANAGER WILL CALL ME, I STILL HAVE NOT BEEN CALLED. NO ONE IS OFFERING AN ESTIMATED DATE ON THE REMEDY. NO ONE IS OFFERING A RENTAL CAR UNTIL THERE IS A REMEDY.
Mfg Campaign: 11405613
Recall Date: Mar 30, 2021
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
RECIBAN CORDIALES SALUDOS, EL 11/01/2020 DICHO VEHICULO ES USADO COMO LYFT VENIA DE PASAJERO Y TUVIMOS UN ACCIDENTE. LAS BOLSA DE AIRE JAMAS SE ABRIERON, ECHO QUE AGRABO MI CONDICIN. YA QUE IMPACTE MI CABEZA FUERTEMENTE CONTRA EL MARCO DE PUERTA DEL VEHICULO OCASIONANDO MI LESION CEREBRAL. NO SE, SI ESTE VEHICULO FORME PARTE DEL PROBLEMA CON EL SISTEMA TAKATA. LO QUE SI ESTOY SEGURO ES QUE EN EL HISTORIAL DE ESTE VEHICULO ESTAN RESEADO 3 ACCIDENTES EN LOS CUALES SE PUEDE PRESENCIAR QUE EL SISTEMA AIRBAG NUNCA A FUNCIONADO ADEMAS DE LA NEGLIGENCIA POR PARTE DEL DUEO (CHOFER) YA QUE ESTOS 2 ACCIDENTES HAN SIDO EN MANOS DE EL Y EL MISMO NO AH MANDADO A INSPECCIONAR EL DISPOSITIVO DE AIRBAG. ADEMAS DE TENER UNOS LLAMADOS POR GARANTIA INCUMPLIDOS. EL ACCIDENTE FUE ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB TRANSLATION RECEIVE CORDIAL GREETINGS, ON 01/11/2020 SAID VEHICLE IS USED AS A LYFT CAME AS A PASSENGER AND WE HAD AN ACCIDENT. THE AIR BAGS NEVER OPENED, I THINK THAT I GRABBED MY CONDITION. SINCE I IMPACTED MY HEAD STRONGLY AGAINST THE DOOR FRAME OF THE VEHICLE CAUSING MY BRAIN INJURY. I DON'T KNOW IF THIS VEHICLE IS PART OF THE PROBLEM WITH THE TAKATA SYSTEM. WHAT I AM SURE IS THAT IN THE HISTORY OF THIS VEHICLE THERE ARE REVIEWED 3 ACCIDENTS IN WHICH IT MAY BE WITNESSING THAT THE AIRBAG SYSTEM HAS NEVER WORKED IN ADDITION TO NEGLIGENCE ON THE PART OF THE OWNER (DRIVER) SINCE THESE 2 ACCIDENTS HAVE BEEN IN THE HANDS OF HIM AND HIMSELF HAS NOT SENT TO INSPECT THE AIRBAG DEVICE. IN ADDITION TO HAVING SOME CALLS FOR BREACHED WARRANTY. THE ACCIDENT WAS AT ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB
Corrective Action:
RECIBAN CORDIALES SALUDOS, EL 11/01/2020 DICHO VEHICULO ES USADO COMO LYFT VENIA DE PASAJERO Y TUVIMOS UN ACCIDENTE. LAS BOLSA DE AIRE JAMAS SE ABRIERON, ECHO QUE AGRABO MI CONDICIN. YA QUE IMPACTE MI CABEZA FUERTEMENTE CONTRA EL MARCO DE PUERTA DEL VEHICULO OCASIONANDO MI LESION CEREBRAL. NO SE, SI ESTE VEHICULO FORME PARTE DEL PROBLEMA CON EL SISTEMA TAKATA. LO QUE SI ESTOY SEGURO ES QUE EN EL HISTORIAL DE ESTE VEHICULO ESTAN RESEADO 3 ACCIDENTES EN LOS CUALES SE PUEDE PRESENCIAR QUE EL SISTEMA AIRBAG NUNCA A FUNCIONADO ADEMAS DE LA NEGLIGENCIA POR PARTE DEL DUEO (CHOFER) YA QUE ESTOS 2 ACCIDENTES HAN SIDO EN MANOS DE EL Y EL MISMO NO AH MANDADO A INSPECCIONAR EL DISPOSITIVO DE AIRBAG. ADEMAS DE TENER UNOS LLAMADOS POR GARANTIA INCUMPLIDOS. EL ACCIDENTE FUE ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB TRANSLATION RECEIVE CORDIAL GREETINGS, ON 01/11/2020 SAID VEHICLE IS USED AS A LYFT CAME AS A PASSENGER AND WE HAD AN ACCIDENT. THE AIR BAGS NEVER OPENED, I THINK THAT I GRABBED MY CONDITION. SINCE I IMPACTED MY HEAD STRONGLY AGAINST THE DOOR FRAME OF THE VEHICLE CAUSING MY BRAIN INJURY. I DON'T KNOW IF THIS VEHICLE IS PART OF THE PROBLEM WITH THE TAKATA SYSTEM. WHAT I AM SURE IS THAT IN THE HISTORY OF THIS VEHICLE THERE ARE REVIEWED 3 ACCIDENTS IN WHICH IT MAY BE WITNESSING THAT THE AIRBAG SYSTEM HAS NEVER WORKED IN ADDITION TO NEGLIGENCE ON THE PART OF THE OWNER (DRIVER) SINCE THESE 2 ACCIDENTS HAVE BEEN IN THE HANDS OF HIM AND HIMSELF HAS NOT SENT TO INSPECT THE AIRBAG DEVICE. IN ADDITION TO HAVING SOME CALLS FOR BREACHED WARRANTY. THE ACCIDENT WAS AT ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB
Additional Notes:
RECIBAN CORDIALES SALUDOS, EL 11/01/2020 DICHO VEHICULO ES USADO COMO LYFT VENIA DE PASAJERO Y TUVIMOS UN ACCIDENTE. LAS BOLSA DE AIRE JAMAS SE ABRIERON, ECHO QUE AGRABO MI CONDICIN. YA QUE IMPACTE MI CABEZA FUERTEMENTE CONTRA EL MARCO DE PUERTA DEL VEHICULO OCASIONANDO MI LESION CEREBRAL. NO SE, SI ESTE VEHICULO FORME PARTE DEL PROBLEMA CON EL SISTEMA TAKATA. LO QUE SI ESTOY SEGURO ES QUE EN EL HISTORIAL DE ESTE VEHICULO ESTAN RESEADO 3 ACCIDENTES EN LOS CUALES SE PUEDE PRESENCIAR QUE EL SISTEMA AIRBAG NUNCA A FUNCIONADO ADEMAS DE LA NEGLIGENCIA POR PARTE DEL DUEO (CHOFER) YA QUE ESTOS 2 ACCIDENTES HAN SIDO EN MANOS DE EL Y EL MISMO NO AH MANDADO A INSPECCIONAR EL DISPOSITIVO DE AIRBAG. ADEMAS DE TENER UNOS LLAMADOS POR GARANTIA INCUMPLIDOS. EL ACCIDENTE FUE ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB TRANSLATION RECEIVE CORDIAL GREETINGS, ON 01/11/2020 SAID VEHICLE IS USED AS A LYFT CAME AS A PASSENGER AND WE HAD AN ACCIDENT. THE AIR BAGS NEVER OPENED, I THINK THAT I GRABBED MY CONDITION. SINCE I IMPACTED MY HEAD STRONGLY AGAINST THE DOOR FRAME OF THE VEHICLE CAUSING MY BRAIN INJURY. I DON'T KNOW IF THIS VEHICLE IS PART OF THE PROBLEM WITH THE TAKATA SYSTEM. WHAT I AM SURE IS THAT IN THE HISTORY OF THIS VEHICLE THERE ARE REVIEWED 3 ACCIDENTS IN WHICH IT MAY BE WITNESSING THAT THE AIRBAG SYSTEM HAS NEVER WORKED IN ADDITION TO NEGLIGENCE ON THE PART OF THE OWNER (DRIVER) SINCE THESE 2 ACCIDENTS HAVE BEEN IN THE HANDS OF HIM AND HIMSELF HAS NOT SENT TO INSPECT THE AIRBAG DEVICE. IN ADDITION TO HAVING SOME CALLS FOR BREACHED WARRANTY. THE ACCIDENT WAS AT ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB
Mfg Campaign: 11404606
Recall Date: Mar 24, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RECIBAN CORDIALES SALUDOS, EL 11/01/2020 DICHO VEHICULO ES USADO COMO LYFT VENIA DE PASAJERO Y TUVIMOS UN ACCIDENTE. LAS BOLSA DE AIRE JAMAS SE ABRIERON, ECHO QUE AGRABO MI CONDICIN. YA QUE IMPACTE MI CABEZA FUERTEMENTE CONTRA EL MARCO DE PUERTA DEL VEHICULO OCASIONANDO MI LESION CEREBRAL. NO SE, SI ESTE VEHICULO FORME PARTE DEL PROBLEMA CON EL SISTEMA TAKATA. LO QUE SI ESTOY SEGURO ES QUE EN EL HISTORIAL DE ESTE VEHICULO ESTAN RESEADO 3 ACCIDENTES EN LOS CUALES SE PUEDE PRESENCIAR QUE EL SISTEMA AIRBAG NUNCA A FUNCIONADO ADEMAS DE LA NEGLIGENCIA POR PARTE DEL DUEO (CHOFER) YA QUE ESTOS 2 ACCIDENTES HAN SIDO EN MANOS DE EL Y EL MISMO NO AH MANDADO A INSPECCIONAR EL DISPOSITIVO DE AIRBAG. ADEMAS DE TENER UNOS LLAMADOS POR GARANTIA INCUMPLIDOS. EL ACCIDENTE FUE ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB TRANSLATION RECEIVE CORDIAL GREETINGS, ON 01/11/2020 SAID VEHICLE IS USED AS A LYFT CAME AS A PASSENGER AND WE HAD AN ACCIDENT. THE AIR BAGS NEVER OPENED, I THINK THAT I GRABBED MY CONDITION. SINCE I IMPACTED MY HEAD STRONGLY AGAINST THE DOOR FRAME OF THE VEHICLE CAUSING MY BRAIN INJURY. I DON'T KNOW IF THIS VEHICLE IS PART OF THE PROBLEM WITH THE TAKATA SYSTEM. WHAT I AM SURE IS THAT IN THE HISTORY OF THIS VEHICLE THERE ARE REVIEWED 3 ACCIDENTS IN WHICH IT MAY BE WITNESSING THAT THE AIRBAG SYSTEM HAS NEVER WORKED IN ADDITION TO NEGLIGENCE ON THE PART OF THE OWNER (DRIVER) SINCE THESE 2 ACCIDENTS HAVE BEEN IN THE HANDS OF HIM AND HIMSELF HAS NOT SENT TO INSPECT THE AIRBAG DEVICE. IN ADDITION TO HAVING SOME CALLS FOR BREACHED WARRANTY. THE ACCIDENT WAS AT ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB
Corrective Action:
RECIBAN CORDIALES SALUDOS, EL 11/01/2020 DICHO VEHICULO ES USADO COMO LYFT VENIA DE PASAJERO Y TUVIMOS UN ACCIDENTE. LAS BOLSA DE AIRE JAMAS SE ABRIERON, ECHO QUE AGRABO MI CONDICIN. YA QUE IMPACTE MI CABEZA FUERTEMENTE CONTRA EL MARCO DE PUERTA DEL VEHICULO OCASIONANDO MI LESION CEREBRAL. NO SE, SI ESTE VEHICULO FORME PARTE DEL PROBLEMA CON EL SISTEMA TAKATA. LO QUE SI ESTOY SEGURO ES QUE EN EL HISTORIAL DE ESTE VEHICULO ESTAN RESEADO 3 ACCIDENTES EN LOS CUALES SE PUEDE PRESENCIAR QUE EL SISTEMA AIRBAG NUNCA A FUNCIONADO ADEMAS DE LA NEGLIGENCIA POR PARTE DEL DUEO (CHOFER) YA QUE ESTOS 2 ACCIDENTES HAN SIDO EN MANOS DE EL Y EL MISMO NO AH MANDADO A INSPECCIONAR EL DISPOSITIVO DE AIRBAG. ADEMAS DE TENER UNOS LLAMADOS POR GARANTIA INCUMPLIDOS. EL ACCIDENTE FUE ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB TRANSLATION RECEIVE CORDIAL GREETINGS, ON 01/11/2020 SAID VEHICLE IS USED AS A LYFT CAME AS A PASSENGER AND WE HAD AN ACCIDENT. THE AIR BAGS NEVER OPENED, I THINK THAT I GRABBED MY CONDITION. SINCE I IMPACTED MY HEAD STRONGLY AGAINST THE DOOR FRAME OF THE VEHICLE CAUSING MY BRAIN INJURY. I DON'T KNOW IF THIS VEHICLE IS PART OF THE PROBLEM WITH THE TAKATA SYSTEM. WHAT I AM SURE IS THAT IN THE HISTORY OF THIS VEHICLE THERE ARE REVIEWED 3 ACCIDENTS IN WHICH IT MAY BE WITNESSING THAT THE AIRBAG SYSTEM HAS NEVER WORKED IN ADDITION TO NEGLIGENCE ON THE PART OF THE OWNER (DRIVER) SINCE THESE 2 ACCIDENTS HAVE BEEN IN THE HANDS OF HIM AND HIMSELF HAS NOT SENT TO INSPECT THE AIRBAG DEVICE. IN ADDITION TO HAVING SOME CALLS FOR BREACHED WARRANTY. THE ACCIDENT WAS AT ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB
Additional Notes:
RECIBAN CORDIALES SALUDOS, EL 11/01/2020 DICHO VEHICULO ES USADO COMO LYFT VENIA DE PASAJERO Y TUVIMOS UN ACCIDENTE. LAS BOLSA DE AIRE JAMAS SE ABRIERON, ECHO QUE AGRABO MI CONDICIN. YA QUE IMPACTE MI CABEZA FUERTEMENTE CONTRA EL MARCO DE PUERTA DEL VEHICULO OCASIONANDO MI LESION CEREBRAL. NO SE, SI ESTE VEHICULO FORME PARTE DEL PROBLEMA CON EL SISTEMA TAKATA. LO QUE SI ESTOY SEGURO ES QUE EN EL HISTORIAL DE ESTE VEHICULO ESTAN RESEADO 3 ACCIDENTES EN LOS CUALES SE PUEDE PRESENCIAR QUE EL SISTEMA AIRBAG NUNCA A FUNCIONADO ADEMAS DE LA NEGLIGENCIA POR PARTE DEL DUEO (CHOFER) YA QUE ESTOS 2 ACCIDENTES HAN SIDO EN MANOS DE EL Y EL MISMO NO AH MANDADO A INSPECCIONAR EL DISPOSITIVO DE AIRBAG. ADEMAS DE TENER UNOS LLAMADOS POR GARANTIA INCUMPLIDOS. EL ACCIDENTE FUE ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB TRANSLATION RECEIVE CORDIAL GREETINGS, ON 01/11/2020 SAID VEHICLE IS USED AS A LYFT CAME AS A PASSENGER AND WE HAD AN ACCIDENT. THE AIR BAGS NEVER OPENED, I THINK THAT I GRABBED MY CONDITION. SINCE I IMPACTED MY HEAD STRONGLY AGAINST THE DOOR FRAME OF THE VEHICLE CAUSING MY BRAIN INJURY. I DON'T KNOW IF THIS VEHICLE IS PART OF THE PROBLEM WITH THE TAKATA SYSTEM. WHAT I AM SURE IS THAT IN THE HISTORY OF THIS VEHICLE THERE ARE REVIEWED 3 ACCIDENTS IN WHICH IT MAY BE WITNESSING THAT THE AIRBAG SYSTEM HAS NEVER WORKED IN ADDITION TO NEGLIGENCE ON THE PART OF THE OWNER (DRIVER) SINCE THESE 2 ACCIDENTS HAVE BEEN IN THE HANDS OF HIM AND HIMSELF HAS NOT SENT TO INSPECT THE AIRBAG DEVICE. IN ADDITION TO HAVING SOME CALLS FOR BREACHED WARRANTY. THE ACCIDENT WAS AT ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB
Mfg Campaign: 11404606
Recall Date: Mar 24, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
RECALL ON VEHICLE. ON MARCH 9, 2021, THE ENGINE STARTED MAKING A CONCERNING NOISE SO WE IMMEDIATELY SET UP AN APPOINTMENT TO GET IT LOOKED AT BY HATCHETT HYUNDAI. THE SOONEST THEY COULD GET IT IN WAS MONDAY, MARCH 15, 2021. HOWEVER, ON THURSDAY, MARCH 11, 2021, THE ENGINE MADE A TERRIFYING NOISE AND STOPPED DRIVING (ON A RESIDENTIAL ROAD) WHICH WE HAVE RECORDED. WE PAID TO HAVE IT TOWED TO HATCHETT HYUNDAI. [XXX] WAS ABLE TO HEAR THE ENGINE AND WHAT IT WAS DOING AND IT WAS IN LINE WITH THE RECALL. ON TUESDAY, MARCH 16, 2021, OUR SPECIALIST [XXX] CONFIRMED THAT IT IS IN LINE WITH THE RECALL AND IS REQUESTING THAT THE ENGINE BE REPLACED. THE ENGINE BLEW WHILE IT WAS BEING LOOKED AT. THE ONLY CONCERN WAS THAT IT HAS A SALVAGE TITLE. I SAID I UNDERSTAND BUT THAT SALVAGE TITLE IS DUE TO COSMETIC DAMAGES AND THERE WAS ABSOLUTELY NOTHING WRONG WITH THE ENGINE AND THERE SHOULDN'T HAVE BEEN AS THIS VEHICLE IS ONLY FIVE YEARS OLD AND I HAVE OWNED IT FOR 4 OUT OF THE 5 YEARS AND MAINTAINED IT THE ENTIRE TIME. [XXX] AND [XXX] (THE MANAGER) AGREED AND THEY SAID THEY DIDN'T SEE WHY IT WOULD GET DENIED AND AGREED THAT IT SHOULD BE REPLACED. THIS WAS ON MARCH 19, 2021 WHEN I SPOKE TO [XXX] AND [XXX] BOTH. [XXX] ALSO SPOKE WITH [XXX] ON MARCH 19, 2021 IN GREATER DETAIL. ON MONDAY, MARCH 22, 2021 AT 8:56 A.M. I RECEIVED A CALL FROM [XXX] APOLOGIZING AND SAYING THAT THEY DENIED THE REQUEST. I SPOKE WITH CUSTOMER SERVICE AND AM WAITING FOR A CALL FROM THE ESCALATIONS TEAM. THIS IS NOT OK. THE ENGINE SHOULD BE REPLACED WHICH THE TECHNICIANS AGREE AND SAID THEMSELVES. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
RECALL ON VEHICLE. ON MARCH 9, 2021, THE ENGINE STARTED MAKING A CONCERNING NOISE SO WE IMMEDIATELY SET UP AN APPOINTMENT TO GET IT LOOKED AT BY HATCHETT HYUNDAI. THE SOONEST THEY COULD GET IT IN WAS MONDAY, MARCH 15, 2021. HOWEVER, ON THURSDAY, MARCH 11, 2021, THE ENGINE MADE A TERRIFYING NOISE AND STOPPED DRIVING (ON A RESIDENTIAL ROAD) WHICH WE HAVE RECORDED. WE PAID TO HAVE IT TOWED TO HATCHETT HYUNDAI. [XXX] WAS ABLE TO HEAR THE ENGINE AND WHAT IT WAS DOING AND IT WAS IN LINE WITH THE RECALL. ON TUESDAY, MARCH 16, 2021, OUR SPECIALIST [XXX] CONFIRMED THAT IT IS IN LINE WITH THE RECALL AND IS REQUESTING THAT THE ENGINE BE REPLACED. THE ENGINE BLEW WHILE IT WAS BEING LOOKED AT. THE ONLY CONCERN WAS THAT IT HAS A SALVAGE TITLE. I SAID I UNDERSTAND BUT THAT SALVAGE TITLE IS DUE TO COSMETIC DAMAGES AND THERE WAS ABSOLUTELY NOTHING WRONG WITH THE ENGINE AND THERE SHOULDN'T HAVE BEEN AS THIS VEHICLE IS ONLY FIVE YEARS OLD AND I HAVE OWNED IT FOR 4 OUT OF THE 5 YEARS AND MAINTAINED IT THE ENTIRE TIME. [XXX] AND [XXX] (THE MANAGER) AGREED AND THEY SAID THEY DIDN'T SEE WHY IT WOULD GET DENIED AND AGREED THAT IT SHOULD BE REPLACED. THIS WAS ON MARCH 19, 2021 WHEN I SPOKE TO [XXX] AND [XXX] BOTH. [XXX] ALSO SPOKE WITH [XXX] ON MARCH 19, 2021 IN GREATER DETAIL. ON MONDAY, MARCH 22, 2021 AT 8:56 A.M. I RECEIVED A CALL FROM [XXX] APOLOGIZING AND SAYING THAT THEY DENIED THE REQUEST. I SPOKE WITH CUSTOMER SERVICE AND AM WAITING FOR A CALL FROM THE ESCALATIONS TEAM. THIS IS NOT OK. THE ENGINE SHOULD BE REPLACED WHICH THE TECHNICIANS AGREE AND SAID THEMSELVES. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
RECALL ON VEHICLE. ON MARCH 9, 2021, THE ENGINE STARTED MAKING A CONCERNING NOISE SO WE IMMEDIATELY SET UP AN APPOINTMENT TO GET IT LOOKED AT BY HATCHETT HYUNDAI. THE SOONEST THEY COULD GET IT IN WAS MONDAY, MARCH 15, 2021. HOWEVER, ON THURSDAY, MARCH 11, 2021, THE ENGINE MADE A TERRIFYING NOISE AND STOPPED DRIVING (ON A RESIDENTIAL ROAD) WHICH WE HAVE RECORDED. WE PAID TO HAVE IT TOWED TO HATCHETT HYUNDAI. [XXX] WAS ABLE TO HEAR THE ENGINE AND WHAT IT WAS DOING AND IT WAS IN LINE WITH THE RECALL. ON TUESDAY, MARCH 16, 2021, OUR SPECIALIST [XXX] CONFIRMED THAT IT IS IN LINE WITH THE RECALL AND IS REQUESTING THAT THE ENGINE BE REPLACED. THE ENGINE BLEW WHILE IT WAS BEING LOOKED AT. THE ONLY CONCERN WAS THAT IT HAS A SALVAGE TITLE. I SAID I UNDERSTAND BUT THAT SALVAGE TITLE IS DUE TO COSMETIC DAMAGES AND THERE WAS ABSOLUTELY NOTHING WRONG WITH THE ENGINE AND THERE SHOULDN'T HAVE BEEN AS THIS VEHICLE IS ONLY FIVE YEARS OLD AND I HAVE OWNED IT FOR 4 OUT OF THE 5 YEARS AND MAINTAINED IT THE ENTIRE TIME. [XXX] AND [XXX] (THE MANAGER) AGREED AND THEY SAID THEY DIDN'T SEE WHY IT WOULD GET DENIED AND AGREED THAT IT SHOULD BE REPLACED. THIS WAS ON MARCH 19, 2021 WHEN I SPOKE TO [XXX] AND [XXX] BOTH. [XXX] ALSO SPOKE WITH [XXX] ON MARCH 19, 2021 IN GREATER DETAIL. ON MONDAY, MARCH 22, 2021 AT 8:56 A.M. I RECEIVED A CALL FROM [XXX] APOLOGIZING AND SAYING THAT THEY DENIED THE REQUEST. I SPOKE WITH CUSTOMER SERVICE AND AM WAITING FOR A CALL FROM THE ESCALATIONS TEAM. THIS IS NOT OK. THE ENGINE SHOULD BE REPLACED WHICH THE TECHNICIANS AGREE AND SAID THEMSELVES. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11404226
Recall Date: Mar 22, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THE CAR WAS MAINTENANCE ON THE MANUFACTURER'S RECOMMENDED INTERVAL. A CATASTROPHIC ENGINE FAILURE HAPPENED IN FEBRUARY OF 2020. NOT KNOWING THIS WASN'T A FLUKE ISSUE AND NOT HAVING A WARRANTY ON THE CAR. I PURCHASED A REPLACEMENT ENGINE ON MY OWN DIME COSTING A TOTAL OF $6500 IN REPAIR. THIS SHOULD HAVE BEEN TAKEN CARE OF SOONER BY THE MANUFACTURER.
Corrective Action:
THE CAR WAS MAINTENANCE ON THE MANUFACTURER'S RECOMMENDED INTERVAL. A CATASTROPHIC ENGINE FAILURE HAPPENED IN FEBRUARY OF 2020. NOT KNOWING THIS WASN'T A FLUKE ISSUE AND NOT HAVING A WARRANTY ON THE CAR. I PURCHASED A REPLACEMENT ENGINE ON MY OWN DIME COSTING A TOTAL OF $6500 IN REPAIR. THIS SHOULD HAVE BEEN TAKEN CARE OF SOONER BY THE MANUFACTURER.
Additional Notes:
THE CAR WAS MAINTENANCE ON THE MANUFACTURER'S RECOMMENDED INTERVAL. A CATASTROPHIC ENGINE FAILURE HAPPENED IN FEBRUARY OF 2020. NOT KNOWING THIS WASN'T A FLUKE ISSUE AND NOT HAVING A WARRANTY ON THE CAR. I PURCHASED A REPLACEMENT ENGINE ON MY OWN DIME COSTING A TOTAL OF $6500 IN REPAIR. THIS SHOULD HAVE BEEN TAKEN CARE OF SOONER BY THE MANUFACTURER.
Mfg Campaign: 11403135
Recall Date: Mar 15, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MAY 7, 2021 AROUND 5PM I ENTERED THE HIGHWAY @ DORSET RD AND I-270 DRIVING SOUTH ON I-270 @ 60MPH WHEN THE SUNROOF DEFLECTOR DETACHED FROM THE VEHICLE AND STARTED TO BLOW IN THE WIND AND NEXT I HEAR THE SUNROOF GLASS RATTLING AFRAID IT WOULD FLY OF AND HIT A CAR BEHIND ME, I HIT THE CLOSE BUTTON FOR THE ROOF. WHEN I GOT TO MY DESTINATION I OPEN THE ROOF TO SEE WHAT THE PROBLEM WAS, NOTICING THE SUNROOF DEFLECTOR IS NO LONGER ATTACHED TO THE VEHICLE, BUT IS MADE ONTO THE TRACK THAT MOVES WITH THE GLASS PANEL, I HELD THE DEFLECTOR DOWN WITH MY HAND AND TRIED MY BEST TO GET THE GLASS PANELS TO CLOSE FLAT. ON MY DRIVE BACK HOME NOW ALL I CAN HEAR IS THE GLASS PANELS RATTLING CONTINUALLY, THIS IS A SCARY FEELING BEING THE ENTIRE ROOF OF THE VEHICLE IS GLASS AND WHAT IF THE WIND BLOWS THE PANELS OF AND CAUSE SOMEONE BEHIND ME ON THE HIGHWAY TO GET HURT OR IF THE GLASS RATTLING CAUSES IT TO SHATTER AND BREAK ON ME WHILE DRIVING THIS WOULD BE A CONCERN ALSO FOR A TRAFFIC ACCIDENT. WHY WOULD A SMALL DEFLECTOR BE ATTACHED TO THE ACTUAL TRACK AND NOW THIS HAS CAUSED SERIOUS CONCERN FOR THE SUNROOF STRUCTURE OR SHALL I SAY THE ENTIRE ROOF OF THE SONATA. NEVER HAD A SUNROOF CONCERN WITH MY TIBURON SUNROOF, NOW RETHINKING MY LOVE FOR HYUNDAI'S. MILEAGE IS JUST 21 THOUSAND
Corrective Action:
MAY 7, 2021 AROUND 5PM I ENTERED THE HIGHWAY @ DORSET RD AND I-270 DRIVING SOUTH ON I-270 @ 60MPH WHEN THE SUNROOF DEFLECTOR DETACHED FROM THE VEHICLE AND STARTED TO BLOW IN THE WIND AND NEXT I HEAR THE SUNROOF GLASS RATTLING AFRAID IT WOULD FLY OF AND HIT A CAR BEHIND ME, I HIT THE CLOSE BUTTON FOR THE ROOF. WHEN I GOT TO MY DESTINATION I OPEN THE ROOF TO SEE WHAT THE PROBLEM WAS, NOTICING THE SUNROOF DEFLECTOR IS NO LONGER ATTACHED TO THE VEHICLE, BUT IS MADE ONTO THE TRACK THAT MOVES WITH THE GLASS PANEL, I HELD THE DEFLECTOR DOWN WITH MY HAND AND TRIED MY BEST TO GET THE GLASS PANELS TO CLOSE FLAT. ON MY DRIVE BACK HOME NOW ALL I CAN HEAR IS THE GLASS PANELS RATTLING CONTINUALLY, THIS IS A SCARY FEELING BEING THE ENTIRE ROOF OF THE VEHICLE IS GLASS AND WHAT IF THE WIND BLOWS THE PANELS OF AND CAUSE SOMEONE BEHIND ME ON THE HIGHWAY TO GET HURT OR IF THE GLASS RATTLING CAUSES IT TO SHATTER AND BREAK ON ME WHILE DRIVING THIS WOULD BE A CONCERN ALSO FOR A TRAFFIC ACCIDENT. WHY WOULD A SMALL DEFLECTOR BE ATTACHED TO THE ACTUAL TRACK AND NOW THIS HAS CAUSED SERIOUS CONCERN FOR THE SUNROOF STRUCTURE OR SHALL I SAY THE ENTIRE ROOF OF THE SONATA. NEVER HAD A SUNROOF CONCERN WITH MY TIBURON SUNROOF, NOW RETHINKING MY LOVE FOR HYUNDAI'S. MILEAGE IS JUST 21 THOUSAND
Additional Notes:
MAY 7, 2021 AROUND 5PM I ENTERED THE HIGHWAY @ DORSET RD AND I-270 DRIVING SOUTH ON I-270 @ 60MPH WHEN THE SUNROOF DEFLECTOR DETACHED FROM THE VEHICLE AND STARTED TO BLOW IN THE WIND AND NEXT I HEAR THE SUNROOF GLASS RATTLING AFRAID IT WOULD FLY OF AND HIT A CAR BEHIND ME, I HIT THE CLOSE BUTTON FOR THE ROOF. WHEN I GOT TO MY DESTINATION I OPEN THE ROOF TO SEE WHAT THE PROBLEM WAS, NOTICING THE SUNROOF DEFLECTOR IS NO LONGER ATTACHED TO THE VEHICLE, BUT IS MADE ONTO THE TRACK THAT MOVES WITH THE GLASS PANEL, I HELD THE DEFLECTOR DOWN WITH MY HAND AND TRIED MY BEST TO GET THE GLASS PANELS TO CLOSE FLAT. ON MY DRIVE BACK HOME NOW ALL I CAN HEAR IS THE GLASS PANELS RATTLING CONTINUALLY, THIS IS A SCARY FEELING BEING THE ENTIRE ROOF OF THE VEHICLE IS GLASS AND WHAT IF THE WIND BLOWS THE PANELS OF AND CAUSE SOMEONE BEHIND ME ON THE HIGHWAY TO GET HURT OR IF THE GLASS RATTLING CAUSES IT TO SHATTER AND BREAK ON ME WHILE DRIVING THIS WOULD BE A CONCERN ALSO FOR A TRAFFIC ACCIDENT. WHY WOULD A SMALL DEFLECTOR BE ATTACHED TO THE ACTUAL TRACK AND NOW THIS HAS CAUSED SERIOUS CONCERN FOR THE SUNROOF STRUCTURE OR SHALL I SAY THE ENTIRE ROOF OF THE SONATA. NEVER HAD A SUNROOF CONCERN WITH MY TIBURON SUNROOF, NOW RETHINKING MY LOVE FOR HYUNDAI'S. MILEAGE IS JUST 21 THOUSAND
Mfg Campaign: 11400368
Recall Date: Mar 11, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MAY 7, 2021 AROUND 5PM I ENTERED THE HIGHWAY @ DORSET RD AND I-270 DRIVING SOUTH ON I-270 @ 60MPH WHEN THE SUNROOF DEFLECTOR DETACHED FROM THE VEHICLE AND STARTED TO BLOW IN THE WIND AND NEXT I HEAR THE SUNROOF GLASS RATTLING AFRAID IT WOULD FLY OF AND HIT A CAR BEHIND ME, I HIT THE CLOSE BUTTON FOR THE ROOF. WHEN I GOT TO MY DESTINATION I OPEN THE ROOF TO SEE WHAT THE PROBLEM WAS, NOTICING THE SUNROOF DEFLECTOR IS NO LONGER ATTACHED TO THE VEHICLE, BUT IS MADE ONTO THE TRACK THAT MOVES WITH THE GLASS PANEL, I HELD THE DEFLECTOR DOWN WITH MY HAND AND TRIED MY BEST TO GET THE GLASS PANELS TO CLOSE FLAT. ON MY DRIVE BACK HOME NOW ALL I CAN HEAR IS THE GLASS PANELS RATTLING CONTINUALLY, THIS IS A SCARY FEELING BEING THE ENTIRE ROOF OF THE VEHICLE IS GLASS AND WHAT IF THE WIND BLOWS THE PANELS OF AND CAUSE SOMEONE BEHIND ME ON THE HIGHWAY TO GET HURT OR IF THE GLASS RATTLING CAUSES IT TO SHATTER AND BREAK ON ME WHILE DRIVING THIS WOULD BE A CONCERN ALSO FOR A TRAFFIC ACCIDENT. WHY WOULD A SMALL DEFLECTOR BE ATTACHED TO THE ACTUAL TRACK AND NOW THIS HAS CAUSED SERIOUS CONCERN FOR THE SUNROOF STRUCTURE OR SHALL I SAY THE ENTIRE ROOF OF THE SONATA. NEVER HAD A SUNROOF CONCERN WITH MY TIBURON SUNROOF, NOW RETHINKING MY LOVE FOR HYUNDAI'S. MILEAGE IS JUST 21 THOUSAND
Corrective Action:
MAY 7, 2021 AROUND 5PM I ENTERED THE HIGHWAY @ DORSET RD AND I-270 DRIVING SOUTH ON I-270 @ 60MPH WHEN THE SUNROOF DEFLECTOR DETACHED FROM THE VEHICLE AND STARTED TO BLOW IN THE WIND AND NEXT I HEAR THE SUNROOF GLASS RATTLING AFRAID IT WOULD FLY OF AND HIT A CAR BEHIND ME, I HIT THE CLOSE BUTTON FOR THE ROOF. WHEN I GOT TO MY DESTINATION I OPEN THE ROOF TO SEE WHAT THE PROBLEM WAS, NOTICING THE SUNROOF DEFLECTOR IS NO LONGER ATTACHED TO THE VEHICLE, BUT IS MADE ONTO THE TRACK THAT MOVES WITH THE GLASS PANEL, I HELD THE DEFLECTOR DOWN WITH MY HAND AND TRIED MY BEST TO GET THE GLASS PANELS TO CLOSE FLAT. ON MY DRIVE BACK HOME NOW ALL I CAN HEAR IS THE GLASS PANELS RATTLING CONTINUALLY, THIS IS A SCARY FEELING BEING THE ENTIRE ROOF OF THE VEHICLE IS GLASS AND WHAT IF THE WIND BLOWS THE PANELS OF AND CAUSE SOMEONE BEHIND ME ON THE HIGHWAY TO GET HURT OR IF THE GLASS RATTLING CAUSES IT TO SHATTER AND BREAK ON ME WHILE DRIVING THIS WOULD BE A CONCERN ALSO FOR A TRAFFIC ACCIDENT. WHY WOULD A SMALL DEFLECTOR BE ATTACHED TO THE ACTUAL TRACK AND NOW THIS HAS CAUSED SERIOUS CONCERN FOR THE SUNROOF STRUCTURE OR SHALL I SAY THE ENTIRE ROOF OF THE SONATA. NEVER HAD A SUNROOF CONCERN WITH MY TIBURON SUNROOF, NOW RETHINKING MY LOVE FOR HYUNDAI'S. MILEAGE IS JUST 21 THOUSAND
Additional Notes:
MAY 7, 2021 AROUND 5PM I ENTERED THE HIGHWAY @ DORSET RD AND I-270 DRIVING SOUTH ON I-270 @ 60MPH WHEN THE SUNROOF DEFLECTOR DETACHED FROM THE VEHICLE AND STARTED TO BLOW IN THE WIND AND NEXT I HEAR THE SUNROOF GLASS RATTLING AFRAID IT WOULD FLY OF AND HIT A CAR BEHIND ME, I HIT THE CLOSE BUTTON FOR THE ROOF. WHEN I GOT TO MY DESTINATION I OPEN THE ROOF TO SEE WHAT THE PROBLEM WAS, NOTICING THE SUNROOF DEFLECTOR IS NO LONGER ATTACHED TO THE VEHICLE, BUT IS MADE ONTO THE TRACK THAT MOVES WITH THE GLASS PANEL, I HELD THE DEFLECTOR DOWN WITH MY HAND AND TRIED MY BEST TO GET THE GLASS PANELS TO CLOSE FLAT. ON MY DRIVE BACK HOME NOW ALL I CAN HEAR IS THE GLASS PANELS RATTLING CONTINUALLY, THIS IS A SCARY FEELING BEING THE ENTIRE ROOF OF THE VEHICLE IS GLASS AND WHAT IF THE WIND BLOWS THE PANELS OF AND CAUSE SOMEONE BEHIND ME ON THE HIGHWAY TO GET HURT OR IF THE GLASS RATTLING CAUSES IT TO SHATTER AND BREAK ON ME WHILE DRIVING THIS WOULD BE A CONCERN ALSO FOR A TRAFFIC ACCIDENT. WHY WOULD A SMALL DEFLECTOR BE ATTACHED TO THE ACTUAL TRACK AND NOW THIS HAS CAUSED SERIOUS CONCERN FOR THE SUNROOF STRUCTURE OR SHALL I SAY THE ENTIRE ROOF OF THE SONATA. NEVER HAD A SUNROOF CONCERN WITH MY TIBURON SUNROOF, NOW RETHINKING MY LOVE FOR HYUNDAI'S. MILEAGE IS JUST 21 THOUSAND
Mfg Campaign: 11400368
Recall Date: Mar 11, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.
Corrective Action:
THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.
Additional Notes:
THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.
Mfg Campaign: 11399958
Recall Date: Mar 9, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.
Corrective Action:
THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.
Additional Notes:
THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.
Mfg Campaign: 11399958
Recall Date: Mar 9, 2021
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.
Corrective Action:
THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.
Additional Notes:
THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.
Mfg Campaign: 11399958
Recall Date: Mar 9, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING CAR LOSES POWER, FOOT IS ON THE GAS CAR WILL NOT MOVE. THEN JERKS. CAR IS IN REVERSE AND IT STILL MOVES FORWARD
Corrective Action:
WHILE DRIVING CAR LOSES POWER, FOOT IS ON THE GAS CAR WILL NOT MOVE. THEN JERKS. CAR IS IN REVERSE AND IT STILL MOVES FORWARD
Additional Notes:
WHILE DRIVING CAR LOSES POWER, FOOT IS ON THE GAS CAR WILL NOT MOVE. THEN JERKS. CAR IS IN REVERSE AND IT STILL MOVES FORWARD
Mfg Campaign: 11398808
Recall Date: Mar 2, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING CAR LOSES POWER, FOOT IS ON THE GAS CAR WILL NOT MOVE. THEN JERKS. CAR IS IN REVERSE AND IT STILL MOVES FORWARD
Corrective Action:
WHILE DRIVING CAR LOSES POWER, FOOT IS ON THE GAS CAR WILL NOT MOVE. THEN JERKS. CAR IS IN REVERSE AND IT STILL MOVES FORWARD
Additional Notes:
WHILE DRIVING CAR LOSES POWER, FOOT IS ON THE GAS CAR WILL NOT MOVE. THEN JERKS. CAR IS IN REVERSE AND IT STILL MOVES FORWARD
Mfg Campaign: 11398808
Recall Date: Mar 2, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING CAR LOSES POWER, FOOT IS ON THE GAS CAR WILL NOT MOVE. THEN JERKS. CAR IS IN REVERSE AND IT STILL MOVES FORWARD
Corrective Action:
WHILE DRIVING CAR LOSES POWER, FOOT IS ON THE GAS CAR WILL NOT MOVE. THEN JERKS. CAR IS IN REVERSE AND IT STILL MOVES FORWARD
Additional Notes:
WHILE DRIVING CAR LOSES POWER, FOOT IS ON THE GAS CAR WILL NOT MOVE. THEN JERKS. CAR IS IN REVERSE AND IT STILL MOVES FORWARD
Mfg Campaign: 11398808
Recall Date: Mar 2, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I NOTICED A RECALL FOR PREMATURE ENGINE DAMAGE FOR SOME HYUNDAI MODELS. I HAVE A 2016 SONATA THAT IS EXPERIENCING THE SAME WARNING SIGNS. ABNORMAL KNOCKING NOISES FROM THE ENGINE AND THE OIL LIGHT WILL ILLUMINATE AFTER ADDING OIL WITHIN A FEW WEEKS. I'VE ALSO NOTICED A BURNING SMELL FROM TIME TO TIME. THE ENGINE LIGHT IS NOT ON. BEFORE THE KNOCKING NOISE BEGAN I WOULD NOTICE HESITATION IN ACCELERATION EVERY NOW AND THEN BUT IT WASN'T CONSTANT. THE KNOCKING NOISE IS DURING DRIVING AND EVEN MORE SO WHEN TURNING. THIS IS MY ONLY VEHICLE AND I HAVE TAKEN IT IN FOR MAINTENANCE WHEN NEEDED BUT THIS HAPPENED SUDDENLY AND I AM UNABLE TO FIGURE OUT WHY. ON THE RECALL LIST IS THE 2016 SONATA HYBRID BUT WITH MY SONATA BEING OF THE SAME YEAR I AM SURE IT SHOULD ALSO BE ON THE RECALL LIST SINCE THE ISSUES ARE IDENTICAL.
Corrective Action:
I NOTICED A RECALL FOR PREMATURE ENGINE DAMAGE FOR SOME HYUNDAI MODELS. I HAVE A 2016 SONATA THAT IS EXPERIENCING THE SAME WARNING SIGNS. ABNORMAL KNOCKING NOISES FROM THE ENGINE AND THE OIL LIGHT WILL ILLUMINATE AFTER ADDING OIL WITHIN A FEW WEEKS. I'VE ALSO NOTICED A BURNING SMELL FROM TIME TO TIME. THE ENGINE LIGHT IS NOT ON. BEFORE THE KNOCKING NOISE BEGAN I WOULD NOTICE HESITATION IN ACCELERATION EVERY NOW AND THEN BUT IT WASN'T CONSTANT. THE KNOCKING NOISE IS DURING DRIVING AND EVEN MORE SO WHEN TURNING. THIS IS MY ONLY VEHICLE AND I HAVE TAKEN IT IN FOR MAINTENANCE WHEN NEEDED BUT THIS HAPPENED SUDDENLY AND I AM UNABLE TO FIGURE OUT WHY. ON THE RECALL LIST IS THE 2016 SONATA HYBRID BUT WITH MY SONATA BEING OF THE SAME YEAR I AM SURE IT SHOULD ALSO BE ON THE RECALL LIST SINCE THE ISSUES ARE IDENTICAL.
Additional Notes:
I NOTICED A RECALL FOR PREMATURE ENGINE DAMAGE FOR SOME HYUNDAI MODELS. I HAVE A 2016 SONATA THAT IS EXPERIENCING THE SAME WARNING SIGNS. ABNORMAL KNOCKING NOISES FROM THE ENGINE AND THE OIL LIGHT WILL ILLUMINATE AFTER ADDING OIL WITHIN A FEW WEEKS. I'VE ALSO NOTICED A BURNING SMELL FROM TIME TO TIME. THE ENGINE LIGHT IS NOT ON. BEFORE THE KNOCKING NOISE BEGAN I WOULD NOTICE HESITATION IN ACCELERATION EVERY NOW AND THEN BUT IT WASN'T CONSTANT. THE KNOCKING NOISE IS DURING DRIVING AND EVEN MORE SO WHEN TURNING. THIS IS MY ONLY VEHICLE AND I HAVE TAKEN IT IN FOR MAINTENANCE WHEN NEEDED BUT THIS HAPPENED SUDDENLY AND I AM UNABLE TO FIGURE OUT WHY. ON THE RECALL LIST IS THE 2016 SONATA HYBRID BUT WITH MY SONATA BEING OF THE SAME YEAR I AM SURE IT SHOULD ALSO BE ON THE RECALL LIST SINCE THE ISSUES ARE IDENTICAL.
Mfg Campaign: 11398047
Recall Date: Feb 26, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS THE 2ND TIME THE 'CHECK BSD SYSTEM' ALARMED. FIRST TIME WAS ALMOST A YEAR AGO, AND THE DEALER CHANGE SOME SENSORS (CHARGE ME FOR IT). NOW ON 02/06/2021 WHEN I STARTED MY CAR IN THE MORNING AND THE MESSAGE ERROR APPEARS AGAIN. STILL WAITING FOR THE DEALER TO GRANT ME AN APPOINTMENT.
Corrective Action:
THIS IS THE 2ND TIME THE 'CHECK BSD SYSTEM' ALARMED. FIRST TIME WAS ALMOST A YEAR AGO, AND THE DEALER CHANGE SOME SENSORS (CHARGE ME FOR IT). NOW ON 02/06/2021 WHEN I STARTED MY CAR IN THE MORNING AND THE MESSAGE ERROR APPEARS AGAIN. STILL WAITING FOR THE DEALER TO GRANT ME AN APPOINTMENT.
Additional Notes:
THIS IS THE 2ND TIME THE 'CHECK BSD SYSTEM' ALARMED. FIRST TIME WAS ALMOST A YEAR AGO, AND THE DEALER CHANGE SOME SENSORS (CHARGE ME FOR IT). NOW ON 02/06/2021 WHEN I STARTED MY CAR IN THE MORNING AND THE MESSAGE ERROR APPEARS AGAIN. STILL WAITING FOR THE DEALER TO GRANT ME AN APPOINTMENT.
Mfg Campaign: 11397834
Recall Date: Feb 25, 2021
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
THIS IS THE 2ND TIME THE 'CHECK BSD SYSTEM' ALARMED. FIRST TIME WAS ALMOST A YEAR AGO, AND THE DEALER CHANGE SOME SENSORS (CHARGE ME FOR IT). NOW ON 02/06/2021 WHEN I STARTED MY CAR IN THE MORNING AND THE MESSAGE ERROR APPEARS AGAIN. STILL WAITING FOR THE DEALER TO GRANT ME AN APPOINTMENT.
Corrective Action:
THIS IS THE 2ND TIME THE 'CHECK BSD SYSTEM' ALARMED. FIRST TIME WAS ALMOST A YEAR AGO, AND THE DEALER CHANGE SOME SENSORS (CHARGE ME FOR IT). NOW ON 02/06/2021 WHEN I STARTED MY CAR IN THE MORNING AND THE MESSAGE ERROR APPEARS AGAIN. STILL WAITING FOR THE DEALER TO GRANT ME AN APPOINTMENT.
Additional Notes:
THIS IS THE 2ND TIME THE 'CHECK BSD SYSTEM' ALARMED. FIRST TIME WAS ALMOST A YEAR AGO, AND THE DEALER CHANGE SOME SENSORS (CHARGE ME FOR IT). NOW ON 02/06/2021 WHEN I STARTED MY CAR IN THE MORNING AND THE MESSAGE ERROR APPEARS AGAIN. STILL WAITING FOR THE DEALER TO GRANT ME AN APPOINTMENT.
Mfg Campaign: 11397834
Recall Date: Feb 25, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ENGINE SUDDENLY FAILED WHILE VEHICLE WAS IN MOTION. SYMPTOMS PERFECTLY MATCH THOSE DETAILED IN NHTSA CAMPAIGN NUMBER: 20V746. HYUNDAI HAD PREVIOUSLY INFORMED ME TO "WAIT" UNTIL THEY WERE READY TO PERFORM THE RECALL. NOW THAT THE INCIDENT HAPPENED, THEY ARE INFORMED ME THAT "I'M ON MY OWN".
Corrective Action:
ENGINE SUDDENLY FAILED WHILE VEHICLE WAS IN MOTION. SYMPTOMS PERFECTLY MATCH THOSE DETAILED IN NHTSA CAMPAIGN NUMBER: 20V746. HYUNDAI HAD PREVIOUSLY INFORMED ME TO "WAIT" UNTIL THEY WERE READY TO PERFORM THE RECALL. NOW THAT THE INCIDENT HAPPENED, THEY ARE INFORMED ME THAT "I'M ON MY OWN".
Additional Notes:
ENGINE SUDDENLY FAILED WHILE VEHICLE WAS IN MOTION. SYMPTOMS PERFECTLY MATCH THOSE DETAILED IN NHTSA CAMPAIGN NUMBER: 20V746. HYUNDAI HAD PREVIOUSLY INFORMED ME TO "WAIT" UNTIL THEY WERE READY TO PERFORM THE RECALL. NOW THAT THE INCIDENT HAPPENED, THEY ARE INFORMED ME THAT "I'M ON MY OWN".
Mfg Campaign: 11397964
Recall Date: Feb 25, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VISION HYUNDAI OF CANANDAIGUA (2440 ROCHESTER ROAD, RTE 332, CANANDAIGUA, NY 14424) WAS CONTACTED AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VISION HYUNDAI OF CANANDAIGUA (2440 ROCHESTER ROAD, RTE 332, CANANDAIGUA, NY 14424) WAS CONTACTED AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VISION HYUNDAI OF CANANDAIGUA (2440 ROCHESTER ROAD, RTE 332, CANANDAIGUA, NY 14424) WAS CONTACTED AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11396437
Recall Date: Feb 16, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I GOT THE OIL CHANGED ON MY 2016 SONATA. THE MECHANIC THAT CHANGED MY OIL TOLD ME THE ENGINE WAS LOW ON OIL WHEN HE CHANGED THE OIL. A WEEK LATER I CHECKED THE OIL TO MAKE SURE THE OIL LEVEL WAS GOOD STILL. I HAD TO ADD THREE QUARTS OF OIL TO THE VEHICLE. THE NEXT WEEK MY WIFE COMPLAINED ABOUT A WEIRD SMELL COMING FROM THE CAR. I CHECKED THE OIL AGAIN AND THE ENGINE OIL WAS LOW AGAIN. I ADDED THREE QUARTS OF OIL ONCE AGAIN. THE SONATA IS DRIVEN IN THE CITY WITH ALOT OF STOP AND GO TRAFFIC. NOT ONE TIME DID THE CHECK ENGINE LIGHT COME ON TO WARN US OF LOW OIL. ADDITIONALLY, WE NEVER OBSERVED ANY OIL SPOTS IN THE DRIVEWAY FROM LEAKING OIL. NOW WE CONTINUE TO SMELL THE WEIRD ODOR AND I HAVE TO ADD OIL TO THE CAR EVERY WEEK. NO VISUAL OIL LEAK IS SEEN AND THE DRIVEWAY DOES NOT SHOW SIGNS OF A LEAK.
Corrective Action:
I GOT THE OIL CHANGED ON MY 2016 SONATA. THE MECHANIC THAT CHANGED MY OIL TOLD ME THE ENGINE WAS LOW ON OIL WHEN HE CHANGED THE OIL. A WEEK LATER I CHECKED THE OIL TO MAKE SURE THE OIL LEVEL WAS GOOD STILL. I HAD TO ADD THREE QUARTS OF OIL TO THE VEHICLE. THE NEXT WEEK MY WIFE COMPLAINED ABOUT A WEIRD SMELL COMING FROM THE CAR. I CHECKED THE OIL AGAIN AND THE ENGINE OIL WAS LOW AGAIN. I ADDED THREE QUARTS OF OIL ONCE AGAIN. THE SONATA IS DRIVEN IN THE CITY WITH ALOT OF STOP AND GO TRAFFIC. NOT ONE TIME DID THE CHECK ENGINE LIGHT COME ON TO WARN US OF LOW OIL. ADDITIONALLY, WE NEVER OBSERVED ANY OIL SPOTS IN THE DRIVEWAY FROM LEAKING OIL. NOW WE CONTINUE TO SMELL THE WEIRD ODOR AND I HAVE TO ADD OIL TO THE CAR EVERY WEEK. NO VISUAL OIL LEAK IS SEEN AND THE DRIVEWAY DOES NOT SHOW SIGNS OF A LEAK.
Additional Notes:
I GOT THE OIL CHANGED ON MY 2016 SONATA. THE MECHANIC THAT CHANGED MY OIL TOLD ME THE ENGINE WAS LOW ON OIL WHEN HE CHANGED THE OIL. A WEEK LATER I CHECKED THE OIL TO MAKE SURE THE OIL LEVEL WAS GOOD STILL. I HAD TO ADD THREE QUARTS OF OIL TO THE VEHICLE. THE NEXT WEEK MY WIFE COMPLAINED ABOUT A WEIRD SMELL COMING FROM THE CAR. I CHECKED THE OIL AGAIN AND THE ENGINE OIL WAS LOW AGAIN. I ADDED THREE QUARTS OF OIL ONCE AGAIN. THE SONATA IS DRIVEN IN THE CITY WITH ALOT OF STOP AND GO TRAFFIC. NOT ONE TIME DID THE CHECK ENGINE LIGHT COME ON TO WARN US OF LOW OIL. ADDITIONALLY, WE NEVER OBSERVED ANY OIL SPOTS IN THE DRIVEWAY FROM LEAKING OIL. NOW WE CONTINUE TO SMELL THE WEIRD ODOR AND I HAVE TO ADD OIL TO THE CAR EVERY WEEK. NO VISUAL OIL LEAK IS SEEN AND THE DRIVEWAY DOES NOT SHOW SIGNS OF A LEAK.
Mfg Campaign: 11396230
Recall Date: Feb 15, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I GOT THE OIL CHANGED ON MY 2016 SONATA. THE MECHANIC THAT CHANGED MY OIL TOLD ME THE ENGINE WAS LOW ON OIL WHEN HE CHANGED THE OIL. A WEEK LATER I CHECKED THE OIL TO MAKE SURE THE OIL LEVEL WAS GOOD STILL. I HAD TO ADD THREE QUARTS OF OIL TO THE VEHICLE. THE NEXT WEEK MY WIFE COMPLAINED ABOUT A WEIRD SMELL COMING FROM THE CAR. I CHECKED THE OIL AGAIN AND THE ENGINE OIL WAS LOW AGAIN. I ADDED THREE QUARTS OF OIL ONCE AGAIN. THE SONATA IS DRIVEN IN THE CITY WITH ALOT OF STOP AND GO TRAFFIC. NOT ONE TIME DID THE CHECK ENGINE LIGHT COME ON TO WARN US OF LOW OIL. ADDITIONALLY, WE NEVER OBSERVED ANY OIL SPOTS IN THE DRIVEWAY FROM LEAKING OIL. NOW WE CONTINUE TO SMELL THE WEIRD ODOR AND I HAVE TO ADD OIL TO THE CAR EVERY WEEK. NO VISUAL OIL LEAK IS SEEN AND THE DRIVEWAY DOES NOT SHOW SIGNS OF A LEAK.
Corrective Action:
I GOT THE OIL CHANGED ON MY 2016 SONATA. THE MECHANIC THAT CHANGED MY OIL TOLD ME THE ENGINE WAS LOW ON OIL WHEN HE CHANGED THE OIL. A WEEK LATER I CHECKED THE OIL TO MAKE SURE THE OIL LEVEL WAS GOOD STILL. I HAD TO ADD THREE QUARTS OF OIL TO THE VEHICLE. THE NEXT WEEK MY WIFE COMPLAINED ABOUT A WEIRD SMELL COMING FROM THE CAR. I CHECKED THE OIL AGAIN AND THE ENGINE OIL WAS LOW AGAIN. I ADDED THREE QUARTS OF OIL ONCE AGAIN. THE SONATA IS DRIVEN IN THE CITY WITH ALOT OF STOP AND GO TRAFFIC. NOT ONE TIME DID THE CHECK ENGINE LIGHT COME ON TO WARN US OF LOW OIL. ADDITIONALLY, WE NEVER OBSERVED ANY OIL SPOTS IN THE DRIVEWAY FROM LEAKING OIL. NOW WE CONTINUE TO SMELL THE WEIRD ODOR AND I HAVE TO ADD OIL TO THE CAR EVERY WEEK. NO VISUAL OIL LEAK IS SEEN AND THE DRIVEWAY DOES NOT SHOW SIGNS OF A LEAK.
Additional Notes:
I GOT THE OIL CHANGED ON MY 2016 SONATA. THE MECHANIC THAT CHANGED MY OIL TOLD ME THE ENGINE WAS LOW ON OIL WHEN HE CHANGED THE OIL. A WEEK LATER I CHECKED THE OIL TO MAKE SURE THE OIL LEVEL WAS GOOD STILL. I HAD TO ADD THREE QUARTS OF OIL TO THE VEHICLE. THE NEXT WEEK MY WIFE COMPLAINED ABOUT A WEIRD SMELL COMING FROM THE CAR. I CHECKED THE OIL AGAIN AND THE ENGINE OIL WAS LOW AGAIN. I ADDED THREE QUARTS OF OIL ONCE AGAIN. THE SONATA IS DRIVEN IN THE CITY WITH ALOT OF STOP AND GO TRAFFIC. NOT ONE TIME DID THE CHECK ENGINE LIGHT COME ON TO WARN US OF LOW OIL. ADDITIONALLY, WE NEVER OBSERVED ANY OIL SPOTS IN THE DRIVEWAY FROM LEAKING OIL. NOW WE CONTINUE TO SMELL THE WEIRD ODOR AND I HAVE TO ADD OIL TO THE CAR EVERY WEEK. NO VISUAL OIL LEAK IS SEEN AND THE DRIVEWAY DOES NOT SHOW SIGNS OF A LEAK.
Mfg Campaign: 11396230
Recall Date: Feb 15, 2021
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