Complaints & Recalls
Official Safety Recalls - Important!
197 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U8Y
Recall Date: Nov 20, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Consumer Complaints
479 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
Twice in the past 4 weeks, while driving, the car switches into Neutral. The car dash still says it is in Drive and the gear buttons still show “D/S” highlighted. However, the car is rev-ing the engine as if it is in neutral and the car is only rolling instead of driving. It lasts for about 10 seconds and then resumes working normally.
Corrective Action:
Twice in the past 4 weeks, while driving, the car switches into Neutral. The car dash still says it is in Drive and the gear buttons still show “D/S” highlighted. However, the car is rev-ing the engine as if it is in neutral and the car is only rolling instead of driving. It lasts for about 10 seconds and then resumes working normally.
Additional Notes:
Twice in the past 4 weeks, while driving, the car switches into Neutral. The car dash still says it is in Drive and the gear buttons still show “D/S” highlighted. However, the car is rev-ing the engine as if it is in neutral and the car is only rolling instead of driving. It lasts for about 10 seconds and then resumes working normally.
Mfg Campaign: 11437486
Recall Date: Oct 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
TIRES
Potential Consequences:
Purchased vehicle in August 2021. Discovered that driver side rear tire was completely flat while parked in my driveway. Noticeable gash in sidewall of tire Continental Crosscontact LX A376 D3K9 2321; 245/50R20 102H. Dealership had no explanation for the gash and since no recalls, had to pay nearly $300 for a new tire on a vehicle that was driven 2 months since purchased. My other tires are 2321, 2421, 2421, and the new tire is 4720. I saw there were two recalls for Pilot tires in the recent past and these tires should be reviewed as well.
Corrective Action:
Purchased vehicle in August 2021. Discovered that driver side rear tire was completely flat while parked in my driveway. Noticeable gash in sidewall of tire Continental Crosscontact LX A376 D3K9 2321; 245/50R20 102H. Dealership had no explanation for the gash and since no recalls, had to pay nearly $300 for a new tire on a vehicle that was driven 2 months since purchased. My other tires are 2321, 2421, 2421, and the new tire is 4720. I saw there were two recalls for Pilot tires in the recent past and these tires should be reviewed as well.
Additional Notes:
Purchased vehicle in August 2021. Discovered that driver side rear tire was completely flat while parked in my driveway. Noticeable gash in sidewall of tire Continental Crosscontact LX A376 D3K9 2321; 245/50R20 102H. Dealership had no explanation for the gash and since no recalls, had to pay nearly $300 for a new tire on a vehicle that was driven 2 months since purchased. My other tires are 2321, 2421, 2421, and the new tire is 4720. I saw there were two recalls for Pilot tires in the recent past and these tires should be reviewed as well.
Mfg Campaign: 11437317
Recall Date: Oct 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving down interstate. Sunny day 75 degrees. Moonroof exploded.
Corrective Action:
Driving down interstate. Sunny day 75 degrees. Moonroof exploded.
Additional Notes:
Driving down interstate. Sunny day 75 degrees. Moonroof exploded.
Mfg Campaign: 11437018
Recall Date: Oct 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2021 Honda Pilot. The contact stated that while driving approximately 25 - 30 MPH, a loud bang noise was heard. The contact stated that the sunroof glass had exploded, and glass shards came inside of the vehicle and landed on the contact's hair and clothing. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The vehicle was taken to the dealer, and the dealer informed the contact that a stone must have hit the sunroof and referred the contact to file a claim with the insurance company. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2021 Honda Pilot. The contact stated that while driving approximately 25 - 30 MPH, a loud bang noise was heard. The contact stated that the sunroof glass had exploded, and glass shards came inside of the vehicle and landed on the contact's hair and clothing. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The vehicle was taken to the dealer, and the dealer informed the contact that a stone must have hit the sunroof and referred the contact to file a claim with the insurance company. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2021 Honda Pilot. The contact stated that while driving approximately 25 - 30 MPH, a loud bang noise was heard. The contact stated that the sunroof glass had exploded, and glass shards came inside of the vehicle and landed on the contact's hair and clothing. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The vehicle was taken to the dealer, and the dealer informed the contact that a stone must have hit the sunroof and referred the contact to file a claim with the insurance company. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.
Mfg Campaign: 11435520
Recall Date: Oct 5, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Honda Pilot. The contact stated while driving 30 MPH, he noticed that several warning lights illuminated and remained illuminated. The contact continued driving to his residence. The following day the warning lights disappeared. Several months later the failure recurred. The contact took the vehicle to the local dealer to be diagnosed. The mechanic related the failure to an unknown electrical failure and performed a software update to fix the vehicle. the contact stated that the failure recurred. The vehicle was taken back to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2021 Honda Pilot. The contact stated while driving 30 MPH, he noticed that several warning lights illuminated and remained illuminated. The contact continued driving to his residence. The following day the warning lights disappeared. Several months later the failure recurred. The contact took the vehicle to the local dealer to be diagnosed. The mechanic related the failure to an unknown electrical failure and performed a software update to fix the vehicle. the contact stated that the failure recurred. The vehicle was taken back to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2021 Honda Pilot. The contact stated while driving 30 MPH, he noticed that several warning lights illuminated and remained illuminated. The contact continued driving to his residence. The following day the warning lights disappeared. Several months later the failure recurred. The contact took the vehicle to the local dealer to be diagnosed. The mechanic related the failure to an unknown electrical failure and performed a software update to fix the vehicle. the contact stated that the failure recurred. The vehicle was taken back to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11435146
Recall Date: Oct 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Tire size 245/50R20102H Cross Contact LX Sport on Honda Pilot 2021. Vehicle was purchased in late June 2021, tire side wall exploded on 8/5/21. There was no pot hole, etc. Just exploded with about a 5 inch gash in the sidewall. There are recalls all around the date my tires were manufactured, however, somehow there is no warranty on mine?? I have a receipt where I paid a Honda Dealership $341.82 for the repair. I did not repair the rim, but it is also slightly damaged. When the explosion happened, I almost hit another car in the lane beside me. I had to really hold onto the wheel to keep it in my lane. I am VERY concerned for my safety and my kid's safety as I now have to ride on the same tires with similar dates of the recalls. I saw where there was a recall of these tires in Nov 2020, and then again in Feb 2021 where thousands more were affected....except nothing about mine. Strange. Attempts at dealing with the dealership or Continental have not worked at all. There were no reports filed, no attempts to even look at the situation. If my tire did the same thing as the recall, then there should be a recall on that tire as well. But how do you start a recall?? You would think if another tire was affected, they would want to know and care. My DOT dates are 0721, 0721, 0621, and 3420 is my new tire for some strange reason. South Carolina does not keep track of DOT dates, so how do I know that my tire before was not affected? I do not even know the date of the repaired one. They told me at the dealership after the fact, that they do no keep records on DOT numbers. Then, how do they keep track of the recall using my VIN number if they don't keep track of it. I am VERY concerned that this is being overlooked by Honda and Continental. I saw they even did a news piece on it. How much does it take? I have all receipts etc, however it will not upload as I have an iPhone and it does not accept HEIC pics .
Corrective Action:
Tire size 245/50R20102H Cross Contact LX Sport on Honda Pilot 2021. Vehicle was purchased in late June 2021, tire side wall exploded on 8/5/21. There was no pot hole, etc. Just exploded with about a 5 inch gash in the sidewall. There are recalls all around the date my tires were manufactured, however, somehow there is no warranty on mine?? I have a receipt where I paid a Honda Dealership $341.82 for the repair. I did not repair the rim, but it is also slightly damaged. When the explosion happened, I almost hit another car in the lane beside me. I had to really hold onto the wheel to keep it in my lane. I am VERY concerned for my safety and my kid's safety as I now have to ride on the same tires with similar dates of the recalls. I saw where there was a recall of these tires in Nov 2020, and then again in Feb 2021 where thousands more were affected....except nothing about mine. Strange. Attempts at dealing with the dealership or Continental have not worked at all. There were no reports filed, no attempts to even look at the situation. If my tire did the same thing as the recall, then there should be a recall on that tire as well. But how do you start a recall?? You would think if another tire was affected, they would want to know and care. My DOT dates are 0721, 0721, 0621, and 3420 is my new tire for some strange reason. South Carolina does not keep track of DOT dates, so how do I know that my tire before was not affected? I do not even know the date of the repaired one. They told me at the dealership after the fact, that they do no keep records on DOT numbers. Then, how do they keep track of the recall using my VIN number if they don't keep track of it. I am VERY concerned that this is being overlooked by Honda and Continental. I saw they even did a news piece on it. How much does it take? I have all receipts etc, however it will not upload as I have an iPhone and it does not accept HEIC pics .
Additional Notes:
Tire size 245/50R20102H Cross Contact LX Sport on Honda Pilot 2021. Vehicle was purchased in late June 2021, tire side wall exploded on 8/5/21. There was no pot hole, etc. Just exploded with about a 5 inch gash in the sidewall. There are recalls all around the date my tires were manufactured, however, somehow there is no warranty on mine?? I have a receipt where I paid a Honda Dealership $341.82 for the repair. I did not repair the rim, but it is also slightly damaged. When the explosion happened, I almost hit another car in the lane beside me. I had to really hold onto the wheel to keep it in my lane. I am VERY concerned for my safety and my kid's safety as I now have to ride on the same tires with similar dates of the recalls. I saw where there was a recall of these tires in Nov 2020, and then again in Feb 2021 where thousands more were affected....except nothing about mine. Strange. Attempts at dealing with the dealership or Continental have not worked at all. There were no reports filed, no attempts to even look at the situation. If my tire did the same thing as the recall, then there should be a recall on that tire as well. But how do you start a recall?? You would think if another tire was affected, they would want to know and care. My DOT dates are 0721, 0721, 0621, and 3420 is my new tire for some strange reason. South Carolina does not keep track of DOT dates, so how do I know that my tire before was not affected? I do not even know the date of the repaired one. They told me at the dealership after the fact, that they do no keep records on DOT numbers. Then, how do they keep track of the recall using my VIN number if they don't keep track of it. I am VERY concerned that this is being overlooked by Honda and Continental. I saw they even did a news piece on it. How much does it take? I have all receipts etc, however it will not upload as I have an iPhone and it does not accept HEIC pics .
Mfg Campaign: 11434970
Recall Date: Sep 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
At accelerating speeds between 37mph and 62mph, the steering wheel trembles and vibrates and shakes profusely. At decelerating speeds between 62mph and 37mph steering wheel trembles and vibrates and shakes profusely. Entire vehicle begin to shake. Driving is hazardous. Vehicle has been and is still been inspected by certified repair centers and there is no solution and the issue remains.
Corrective Action:
At accelerating speeds between 37mph and 62mph, the steering wheel trembles and vibrates and shakes profusely. At decelerating speeds between 62mph and 37mph steering wheel trembles and vibrates and shakes profusely. Entire vehicle begin to shake. Driving is hazardous. Vehicle has been and is still been inspected by certified repair centers and there is no solution and the issue remains.
Additional Notes:
At accelerating speeds between 37mph and 62mph, the steering wheel trembles and vibrates and shakes profusely. At decelerating speeds between 62mph and 37mph steering wheel trembles and vibrates and shakes profusely. Entire vehicle begin to shake. Driving is hazardous. Vehicle has been and is still been inspected by certified repair centers and there is no solution and the issue remains.
Mfg Campaign: 11434981
Recall Date: Sep 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
At accelerating speeds between 37mph and 62mph, the steering wheel trembles and vibrates and shakes profusely. At decelerating speeds between 62mph and 37mph steering wheel trembles and vibrates and shakes profusely. Entire vehicle begin to shake. Driving is hazardous. Vehicle has been and is still been inspected by certified repair centers and there is no solution and the issue remains.
Corrective Action:
At accelerating speeds between 37mph and 62mph, the steering wheel trembles and vibrates and shakes profusely. At decelerating speeds between 62mph and 37mph steering wheel trembles and vibrates and shakes profusely. Entire vehicle begin to shake. Driving is hazardous. Vehicle has been and is still been inspected by certified repair centers and there is no solution and the issue remains.
Additional Notes:
At accelerating speeds between 37mph and 62mph, the steering wheel trembles and vibrates and shakes profusely. At decelerating speeds between 62mph and 37mph steering wheel trembles and vibrates and shakes profusely. Entire vehicle begin to shake. Driving is hazardous. Vehicle has been and is still been inspected by certified repair centers and there is no solution and the issue remains.
Mfg Campaign: 11434981
Recall Date: Sep 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Incident occurred 9/28/21 4:20 - 4:30 pm PST while driving in the 3rd lane of southbound 880 Highway about 1 mile before the the exit of 16th Ave & Embarcadero in the city of Oakland. The speed that the vehicle was moving at the time of the incident was between 50 to 55 MPH. The vehicle has more than half a tank of gas and the battery has never been discharged. Also all the required vehicle inspections and services has been performed by the same service center of San Leandro Honda since acquiring the vehicle on 2/10/21 from San Leandro Honda. There are 3 occupants in the vehicle; my wife, our 5 year old child and myself (driver). Our 2021 Honda Pilot EX-L with only 9,209 miles without any accident records started to show different kinds of warning signs lighting up on the dashboard, then followed by steering and engine failure. I immediately turn on the hazard lights and pointed the vehicle towards the right shoulder of the freeway. Thank goodness that at the time of the incident the traffic is heavier and moving slower. Also other motorists are accommodating enough to let us get to the shoulder without any accidents. If it was lighter traffic at the time it could have been devasted for us. Tow truck driver Manuel Escalante that works through FSP in partnership with CHP helped us get out of the shoulder of the 880 freeway onto a safer location in the city street to await further towing assistant from my roadside service with Honda. After getting towed by another tow truck driver to San Leandro Honda on 9/28/21, my vehicle still remain there. The service department haven't provided any detail report to why the engine seized from working while we were driving in the freeway.
Corrective Action:
Incident occurred 9/28/21 4:20 - 4:30 pm PST while driving in the 3rd lane of southbound 880 Highway about 1 mile before the the exit of 16th Ave & Embarcadero in the city of Oakland. The speed that the vehicle was moving at the time of the incident was between 50 to 55 MPH. The vehicle has more than half a tank of gas and the battery has never been discharged. Also all the required vehicle inspections and services has been performed by the same service center of San Leandro Honda since acquiring the vehicle on 2/10/21 from San Leandro Honda. There are 3 occupants in the vehicle; my wife, our 5 year old child and myself (driver). Our 2021 Honda Pilot EX-L with only 9,209 miles without any accident records started to show different kinds of warning signs lighting up on the dashboard, then followed by steering and engine failure. I immediately turn on the hazard lights and pointed the vehicle towards the right shoulder of the freeway. Thank goodness that at the time of the incident the traffic is heavier and moving slower. Also other motorists are accommodating enough to let us get to the shoulder without any accidents. If it was lighter traffic at the time it could have been devasted for us. Tow truck driver Manuel Escalante that works through FSP in partnership with CHP helped us get out of the shoulder of the 880 freeway onto a safer location in the city street to await further towing assistant from my roadside service with Honda. After getting towed by another tow truck driver to San Leandro Honda on 9/28/21, my vehicle still remain there. The service department haven't provided any detail report to why the engine seized from working while we were driving in the freeway.
Additional Notes:
Incident occurred 9/28/21 4:20 - 4:30 pm PST while driving in the 3rd lane of southbound 880 Highway about 1 mile before the the exit of 16th Ave & Embarcadero in the city of Oakland. The speed that the vehicle was moving at the time of the incident was between 50 to 55 MPH. The vehicle has more than half a tank of gas and the battery has never been discharged. Also all the required vehicle inspections and services has been performed by the same service center of San Leandro Honda since acquiring the vehicle on 2/10/21 from San Leandro Honda. There are 3 occupants in the vehicle; my wife, our 5 year old child and myself (driver). Our 2021 Honda Pilot EX-L with only 9,209 miles without any accident records started to show different kinds of warning signs lighting up on the dashboard, then followed by steering and engine failure. I immediately turn on the hazard lights and pointed the vehicle towards the right shoulder of the freeway. Thank goodness that at the time of the incident the traffic is heavier and moving slower. Also other motorists are accommodating enough to let us get to the shoulder without any accidents. If it was lighter traffic at the time it could have been devasted for us. Tow truck driver Manuel Escalante that works through FSP in partnership with CHP helped us get out of the shoulder of the 880 freeway onto a safer location in the city street to await further towing assistant from my roadside service with Honda. After getting towed by another tow truck driver to San Leandro Honda on 9/28/21, my vehicle still remain there. The service department haven't provided any detail report to why the engine seized from working while we were driving in the freeway.
Mfg Campaign: 11435014
Recall Date: Sep 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
TIRES
Potential Consequences:
I purchased a new 2021 Honda Pilot in April. The incident occurred on 9/25/2021 at approximately 1:52PM CST. I was driving in Illinois (on I-88 near Exit 132). I was driving at approximately 65 MPH. The road had no debris. The vehicle (tires) was operating smoothly. Then, suddenly, the rear passenger tire ruptured/blewout, making the vehicle dangerous to drive (dangerous for passengers and other vehicles and pedestrians/workers). There was no warning light. I pulled over and the Illinois State Toll Highway Authority helped in replacing the ruptured/blownout tire (see pictures of tire to assess damage). Tire: 245/50R20 102H - Contenental CrossContact LX Sport - DOT A376 D3K9 0621. There was a recall on 2021 Honda Pilot tires. These tires may need to be recalled as well. I'm submitting my complaint to NHTSA. I have not yet contacted the dealership where I purchased the vehicle. Nor have I I discussed it with my insurance.
Corrective Action:
I purchased a new 2021 Honda Pilot in April. The incident occurred on 9/25/2021 at approximately 1:52PM CST. I was driving in Illinois (on I-88 near Exit 132). I was driving at approximately 65 MPH. The road had no debris. The vehicle (tires) was operating smoothly. Then, suddenly, the rear passenger tire ruptured/blewout, making the vehicle dangerous to drive (dangerous for passengers and other vehicles and pedestrians/workers). There was no warning light. I pulled over and the Illinois State Toll Highway Authority helped in replacing the ruptured/blownout tire (see pictures of tire to assess damage). Tire: 245/50R20 102H - Contenental CrossContact LX Sport - DOT A376 D3K9 0621. There was a recall on 2021 Honda Pilot tires. These tires may need to be recalled as well. I'm submitting my complaint to NHTSA. I have not yet contacted the dealership where I purchased the vehicle. Nor have I I discussed it with my insurance.
Additional Notes:
I purchased a new 2021 Honda Pilot in April. The incident occurred on 9/25/2021 at approximately 1:52PM CST. I was driving in Illinois (on I-88 near Exit 132). I was driving at approximately 65 MPH. The road had no debris. The vehicle (tires) was operating smoothly. Then, suddenly, the rear passenger tire ruptured/blewout, making the vehicle dangerous to drive (dangerous for passengers and other vehicles and pedestrians/workers). There was no warning light. I pulled over and the Illinois State Toll Highway Authority helped in replacing the ruptured/blownout tire (see pictures of tire to assess damage). Tire: 245/50R20 102H - Contenental CrossContact LX Sport - DOT A376 D3K9 0621. There was a recall on 2021 Honda Pilot tires. These tires may need to be recalled as well. I'm submitting my complaint to NHTSA. I have not yet contacted the dealership where I purchased the vehicle. Nor have I I discussed it with my insurance.
Mfg Campaign: 11434490
Recall Date: Sep 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 2 different occasions within the last 2 days, the automatic emergency brake engaged for no reason. The first instance, I was driving down the road with a car in front of me about 3 car lengths ahead and a car in a left hand turning lane. For no reason the brake light engaged and the brakes hit hard but not fully. Thankfully the car behind me was far enough to not hit us as I had my child in the car. On the second instance, again with my family in the car, driving down a different road with no cars anywhere around us, going around a bend, the emergency brake engaged again and the brake hit hard but not fully.
Corrective Action:
On 2 different occasions within the last 2 days, the automatic emergency brake engaged for no reason. The first instance, I was driving down the road with a car in front of me about 3 car lengths ahead and a car in a left hand turning lane. For no reason the brake light engaged and the brakes hit hard but not fully. Thankfully the car behind me was far enough to not hit us as I had my child in the car. On the second instance, again with my family in the car, driving down a different road with no cars anywhere around us, going around a bend, the emergency brake engaged again and the brake hit hard but not fully.
Additional Notes:
On 2 different occasions within the last 2 days, the automatic emergency brake engaged for no reason. The first instance, I was driving down the road with a car in front of me about 3 car lengths ahead and a car in a left hand turning lane. For no reason the brake light engaged and the brakes hit hard but not fully. Thankfully the car behind me was far enough to not hit us as I had my child in the car. On the second instance, again with my family in the car, driving down a different road with no cars anywhere around us, going around a bend, the emergency brake engaged again and the brake hit hard but not fully.
Mfg Campaign: 11433467
Recall Date: Sep 18, 2021
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driver side mirror glass distorted and is available for inspection upon request. The driver side mirror distortion is difficult to see traffic causing a safety issue. Dealer has tried twice to repair with no final resolution. Service manager states Honda has inspected the review mirror issue.
Corrective Action:
Driver side mirror glass distorted and is available for inspection upon request. The driver side mirror distortion is difficult to see traffic causing a safety issue. Dealer has tried twice to repair with no final resolution. Service manager states Honda has inspected the review mirror issue.
Additional Notes:
Driver side mirror glass distorted and is available for inspection upon request. The driver side mirror distortion is difficult to see traffic causing a safety issue. Dealer has tried twice to repair with no final resolution. Service manager states Honda has inspected the review mirror issue.
Mfg Campaign: 11433018
Recall Date: Sep 15, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The front end collision camera will register on coming traffic and warn me to brake. On one occasion the vehicle actually braked for me. Luckily I was only driving 25 MPH and there were no vehicles behind me. We took the vehicle to the dealer to have them look into the issue but they informed me that Honda did not currently have a fix for the issue and that I would have to turn the camera off every time I started the vehicle to prevent it from potentially braking for me and bringing me to a complete stop while driving. Our main concern is that the camera picks up an on coming vehicle and stops us while driving on the highway causing us to veer off the road or get rear ended potentially injuring us or other drivers. We have tried several times over the course of several months to contact Honda directly about the issue but they will not return our calls.
Corrective Action:
The front end collision camera will register on coming traffic and warn me to brake. On one occasion the vehicle actually braked for me. Luckily I was only driving 25 MPH and there were no vehicles behind me. We took the vehicle to the dealer to have them look into the issue but they informed me that Honda did not currently have a fix for the issue and that I would have to turn the camera off every time I started the vehicle to prevent it from potentially braking for me and bringing me to a complete stop while driving. Our main concern is that the camera picks up an on coming vehicle and stops us while driving on the highway causing us to veer off the road or get rear ended potentially injuring us or other drivers. We have tried several times over the course of several months to contact Honda directly about the issue but they will not return our calls.
Additional Notes:
The front end collision camera will register on coming traffic and warn me to brake. On one occasion the vehicle actually braked for me. Luckily I was only driving 25 MPH and there were no vehicles behind me. We took the vehicle to the dealer to have them look into the issue but they informed me that Honda did not currently have a fix for the issue and that I would have to turn the camera off every time I started the vehicle to prevent it from potentially braking for me and bringing me to a complete stop while driving. Our main concern is that the camera picks up an on coming vehicle and stops us while driving on the highway causing us to veer off the road or get rear ended potentially injuring us or other drivers. We have tried several times over the course of several months to contact Honda directly about the issue but they will not return our calls.
Mfg Campaign: 11432266
Recall Date: Sep 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
The contact owns a 2021 Honda Pilot. The contact stated while driving 45 MPH, the driver’s side exterior rearview mirror was shaking forcefully, and the contact was unable to see the road or other vehicles. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to a second dealer; Honda of Kenosha (12180 77th St, Bristol, WI 53104, (262) 891-6300) where it was diagnosed with needing the driver’s side exterior rearview mirror to be replaced. The vehicle was not repaired but the repair was pending. The manufacturer had not been informed of the failure. The failure mileage was approximately 20.
Corrective Action:
The contact owns a 2021 Honda Pilot. The contact stated while driving 45 MPH, the driver’s side exterior rearview mirror was shaking forcefully, and the contact was unable to see the road or other vehicles. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to a second dealer; Honda of Kenosha (12180 77th St, Bristol, WI 53104, (262) 891-6300) where it was diagnosed with needing the driver’s side exterior rearview mirror to be replaced. The vehicle was not repaired but the repair was pending. The manufacturer had not been informed of the failure. The failure mileage was approximately 20.
Additional Notes:
The contact owns a 2021 Honda Pilot. The contact stated while driving 45 MPH, the driver’s side exterior rearview mirror was shaking forcefully, and the contact was unable to see the road or other vehicles. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to a second dealer; Honda of Kenosha (12180 77th St, Bristol, WI 53104, (262) 891-6300) where it was diagnosed with needing the driver’s side exterior rearview mirror to be replaced. The vehicle was not repaired but the repair was pending. The manufacturer had not been informed of the failure. The failure mileage was approximately 20.
Mfg Campaign: 11432117
Recall Date: Sep 8, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
Corrective Action:
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
Additional Notes:
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
Mfg Campaign: 11432031
Recall Date: Sep 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
Corrective Action:
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
Additional Notes:
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
Mfg Campaign: 11432031
Recall Date: Sep 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
Corrective Action:
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
Additional Notes:
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
Mfg Campaign: 11432031
Recall Date: Sep 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver side mirror is loose. This is due to a defective batch of mirrors sold in a large number 2021 Honda Odysseys and 2021 Honda Pilots. Honda is aware of this issue. Other drivers are aware of this issue and the dealer has acknowledged this to me. At highway speeds, the driver side mirror vibrates and becomes unusable or distracting (i.e. unable to focus on objects while changing lanes, etc.) resulting in an unsafe driving experience. Bringing the car back to dealer results in them taking the mirror off, putting on more glue, and reattaching. This works for 1-2 months until the glue becomes loose again. According to the dealer, Honda has not come up with a permanent fix but does is not willing to install an entirely new mirror assembly. I believe this mirror issue justifies a recall for all defective vehicles and a permanent fix which may include an entire new mirror assembly if a permanent glue on the mirror actuator cannot be used.
Corrective Action:
The driver side mirror is loose. This is due to a defective batch of mirrors sold in a large number 2021 Honda Odysseys and 2021 Honda Pilots. Honda is aware of this issue. Other drivers are aware of this issue and the dealer has acknowledged this to me. At highway speeds, the driver side mirror vibrates and becomes unusable or distracting (i.e. unable to focus on objects while changing lanes, etc.) resulting in an unsafe driving experience. Bringing the car back to dealer results in them taking the mirror off, putting on more glue, and reattaching. This works for 1-2 months until the glue becomes loose again. According to the dealer, Honda has not come up with a permanent fix but does is not willing to install an entirely new mirror assembly. I believe this mirror issue justifies a recall for all defective vehicles and a permanent fix which may include an entire new mirror assembly if a permanent glue on the mirror actuator cannot be used.
Additional Notes:
The driver side mirror is loose. This is due to a defective batch of mirrors sold in a large number 2021 Honda Odysseys and 2021 Honda Pilots. Honda is aware of this issue. Other drivers are aware of this issue and the dealer has acknowledged this to me. At highway speeds, the driver side mirror vibrates and becomes unusable or distracting (i.e. unable to focus on objects while changing lanes, etc.) resulting in an unsafe driving experience. Bringing the car back to dealer results in them taking the mirror off, putting on more glue, and reattaching. This works for 1-2 months until the glue becomes loose again. According to the dealer, Honda has not come up with a permanent fix but does is not willing to install an entirely new mirror assembly. I believe this mirror issue justifies a recall for all defective vehicles and a permanent fix which may include an entire new mirror assembly if a permanent glue on the mirror actuator cannot be used.
Mfg Campaign: 11431436
Recall Date: Sep 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving down the road and the sunroof glass spontaneously shattered. Loud band and it just imploded raining glass pieces into the car. Local Honda dealer said they had seen several of these including one the day before. However, Honda would not cover it even though the car is only five months old and purchased brand new, top trim level.
Corrective Action:
Driving down the road and the sunroof glass spontaneously shattered. Loud band and it just imploded raining glass pieces into the car. Local Honda dealer said they had seen several of these including one the day before. However, Honda would not cover it even though the car is only five months old and purchased brand new, top trim level.
Additional Notes:
Driving down the road and the sunroof glass spontaneously shattered. Loud band and it just imploded raining glass pieces into the car. Local Honda dealer said they had seen several of these including one the day before. However, Honda would not cover it even though the car is only five months old and purchased brand new, top trim level.
Mfg Campaign: 11430712
Recall Date: Aug 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Both side mirrors on the outside of the car shake and vibrate causing images in them to be blurry and hard to see. This is a safety issue, especially at night, because you cannot see truly where the vehicle beside you is. Only until the BSM comes on can you sometimes tell a car is beside you while driving at night. Notified dealer who said there was no permanent fix as of right now. On 7/3/2021 a service advisor did a band-aid fix of double sided tape on the passenger side mirror, but it is now shaking the exact same as before that was done.
Corrective Action:
Both side mirrors on the outside of the car shake and vibrate causing images in them to be blurry and hard to see. This is a safety issue, especially at night, because you cannot see truly where the vehicle beside you is. Only until the BSM comes on can you sometimes tell a car is beside you while driving at night. Notified dealer who said there was no permanent fix as of right now. On 7/3/2021 a service advisor did a band-aid fix of double sided tape on the passenger side mirror, but it is now shaking the exact same as before that was done.
Additional Notes:
Both side mirrors on the outside of the car shake and vibrate causing images in them to be blurry and hard to see. This is a safety issue, especially at night, because you cannot see truly where the vehicle beside you is. Only until the BSM comes on can you sometimes tell a car is beside you while driving at night. Notified dealer who said there was no permanent fix as of right now. On 7/3/2021 a service advisor did a band-aid fix of double sided tape on the passenger side mirror, but it is now shaking the exact same as before that was done.
Mfg Campaign: 11429965
Recall Date: Aug 21, 2021
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