HONDA PILOT 2019

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
230
Recalls

Complaints & Recalls

1.1K Complaints 230 Recalls

Official Safety Recalls - Important!

230 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V431000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 15, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: EEL, ZEM, SFC
Notice Date: Jul 24, 2023
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V932000 SAFETY RECALL
724.8K Vehicles Affected
Recall Date: Nov 29, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Potential Risk:
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
FREE Recall Solution:
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PBV
Notice Date: Jan 18, 2022
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V165000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Mar 11, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Potential Risk:
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: UA2
Notice Date: Apr 22, 2021
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V440000 SAFETY RECALL
499.3K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Y7Y
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V439000 SAFETY RECALL
607.8K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Potential Risk:
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: T89
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V784000 SAFETY RECALL
10 Vehicles Affected
Recall Date: Oct 31, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."

Potential Risk:
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: X6J
Notice Date: Nov 6, 2019
Recall Date: Oct 31, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V298000 SAFETY RECALL
93.9K Vehicles Affected
Recall Date: Apr 12, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.

Potential Risk:
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: L4M, Z4L
Notice Date: Jun 7, 2019
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V848000 SAFETY RECALL
404 Vehicles Affected
Recall Date: Nov 28, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."

Potential Risk:
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
FREE Recall Solution:
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: D3D
Notice Date: Jan 22, 2019
Recall Date: Nov 28, 2018

Consumer Complaints

1.1K Complaints
Honda (american Honda Motor Co.)
Campaign: 11545391 Other
Sep 19, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2019 Honda Pilot. The contact stated while the vehicle was stopped at a red light, the engine failed to immediately restart with the Auto Start/Stop function engaged. During the failure an orange warning light illuminated, and the vehicle momentarily shut off before restarting independently. The failure occurred on several occasions, causing the vehicle to drift backwards while stopped on an incline. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not notified. The failure mileage was 22,000.

Corrective Action:

The contact owns a 2019 Honda Pilot. The contact stated while the vehicle was stopped at a red light, the engine failed to immediately restart with the Auto Start/Stop function engaged. During the failure an orange warning light illuminated, and the vehicle momentarily shut off before restarting independently. The failure occurred on several occasions, causing the vehicle to drift backwards while stopped on an incline. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not notified. The failure mileage was 22,000.

Additional Notes:

The contact owns a 2019 Honda Pilot. The contact stated while the vehicle was stopped at a red light, the engine failed to immediately restart with the Auto Start/Stop function engaged. During the failure an orange warning light illuminated, and the vehicle momentarily shut off before restarting independently. The failure occurred on several occasions, causing the vehicle to drift backwards while stopped on an incline. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not notified. The failure mileage was 22,000.

Manufacturer: HONDA
Mfg Campaign: 11545391
Notice Date: Sep 19, 2023
Recall Date: Sep 19, 2023
Honda (american Honda Motor Co.)
Campaign: 11545103 Other
Sep 18, 2023
Defect Description:

ENGINE

Potential Consequences:

I purchased the car 6 days ago. Now the the engine light is on.

Corrective Action:

I purchased the car 6 days ago. Now the the engine light is on.

Additional Notes:

I purchased the car 6 days ago. Now the the engine light is on.

Manufacturer: HONDA
Mfg Campaign: 11545103
Notice Date: Sep 18, 2023
Recall Date: Sep 18, 2023
Honda (american Honda Motor Co.)
Campaign: 11545103 Other
Sep 18, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I purchased the car 6 days ago. Now the the engine light is on.

Corrective Action:

I purchased the car 6 days ago. Now the the engine light is on.

Additional Notes:

I purchased the car 6 days ago. Now the the engine light is on.

Manufacturer: HONDA
Mfg Campaign: 11545103
Notice Date: Sep 18, 2023
Recall Date: Sep 18, 2023
Honda (american Honda Motor Co.)
Campaign: 11545251 Other
Sep 18, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Passenger side pooling with water during rainfall. Known problem among honda owners.

Corrective Action:

Passenger side pooling with water during rainfall. Known problem among honda owners.

Additional Notes:

Passenger side pooling with water during rainfall. Known problem among honda owners.

Manufacturer: HONDA
Mfg Campaign: 11545251
Notice Date: Sep 18, 2023
Recall Date: Sep 18, 2023
Honda (american Honda Motor Co.)
Campaign: 11543811 Other
Sep 11, 2023
Defect Description:

TIRES

Potential Consequences:

The contact owns a 2019 Honda Pilot equipped with Continental Tires, Tire Line: Cross Contact LX Sport, Tire Size: 245/50/R20, DOT Number: A376D3K92119. The contact stated that all four tires had experienced low air pressure on multiple occasions. Upon inspection, it was discovered that the rubber on the front passenger’s side tread had peeled off and separated from the tire. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failures and informed that the VIN and DOT numbers were not included in the NHTSA Campaign Number: 21V165000 (Tires). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 17,000.

Corrective Action:

The contact owns a 2019 Honda Pilot equipped with Continental Tires, Tire Line: Cross Contact LX Sport, Tire Size: 245/50/R20, DOT Number: A376D3K92119. The contact stated that all four tires had experienced low air pressure on multiple occasions. Upon inspection, it was discovered that the rubber on the front passenger’s side tread had peeled off and separated from the tire. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failures and informed that the VIN and DOT numbers were not included in the NHTSA Campaign Number: 21V165000 (Tires). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 17,000.

Additional Notes:

The contact owns a 2019 Honda Pilot equipped with Continental Tires, Tire Line: Cross Contact LX Sport, Tire Size: 245/50/R20, DOT Number: A376D3K92119. The contact stated that all four tires had experienced low air pressure on multiple occasions. Upon inspection, it was discovered that the rubber on the front passenger’s side tread had peeled off and separated from the tire. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failures and informed that the VIN and DOT numbers were not included in the NHTSA Campaign Number: 21V165000 (Tires). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 17,000.

Manufacturer: HONDA
Mfg Campaign: 11543811
Notice Date: Sep 11, 2023
Recall Date: Sep 11, 2023
Honda (american Honda Motor Co.)
Campaign: 11542700 Other
Sep 5, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Rear Camera Failure even after recall performed.

Corrective Action:

Rear Camera Failure even after recall performed.

Additional Notes:

Rear Camera Failure even after recall performed.

Manufacturer: HONDA
Mfg Campaign: 11542700
Notice Date: Sep 5, 2023
Recall Date: Sep 5, 2023
Honda (american Honda Motor Co.)
Campaign: 11542287 Other
Sep 2, 2023
Defect Description:

ENGINE

Potential Consequences:

Pulled to stop. Engine Auto-Stop shut down the engine. When I released the brake pedal the car did not restart. The display stated that I needed to shift the car out of drive before starting. I put the car in park, pressed the Car On/Off button to restart the car, and it restarted without issue. Shifted to Drive and car moved without issue. This has happened 2 times.

Corrective Action:

Pulled to stop. Engine Auto-Stop shut down the engine. When I released the brake pedal the car did not restart. The display stated that I needed to shift the car out of drive before starting. I put the car in park, pressed the Car On/Off button to restart the car, and it restarted without issue. Shifted to Drive and car moved without issue. This has happened 2 times.

Additional Notes:

Pulled to stop. Engine Auto-Stop shut down the engine. When I released the brake pedal the car did not restart. The display stated that I needed to shift the car out of drive before starting. I put the car in park, pressed the Car On/Off button to restart the car, and it restarted without issue. Shifted to Drive and car moved without issue. This has happened 2 times.

Manufacturer: HONDA
Mfg Campaign: 11542287
Notice Date: Sep 2, 2023
Recall Date: Sep 2, 2023
Honda (american Honda Motor Co.)
Campaign: 11540543 Other
Aug 24, 2023
Defect Description:

ENGINE

Potential Consequences:

Brought vehicle to stop on a hill at a traffic light intersection. Auto Start/Stop activated, shutting engine off. When releasing the brake the vehicle did not restart. Placed foot on the accelerator, there was no response. The vehicle then started to drift backward down the hill toward other vehicles stopped at light. Slammed on the brakes. Had to restart the car manually with the push button starter switch. Vehicle was able to start and move under its own power.

Corrective Action:

Brought vehicle to stop on a hill at a traffic light intersection. Auto Start/Stop activated, shutting engine off. When releasing the brake the vehicle did not restart. Placed foot on the accelerator, there was no response. The vehicle then started to drift backward down the hill toward other vehicles stopped at light. Slammed on the brakes. Had to restart the car manually with the push button starter switch. Vehicle was able to start and move under its own power.

Additional Notes:

Brought vehicle to stop on a hill at a traffic light intersection. Auto Start/Stop activated, shutting engine off. When releasing the brake the vehicle did not restart. Placed foot on the accelerator, there was no response. The vehicle then started to drift backward down the hill toward other vehicles stopped at light. Slammed on the brakes. Had to restart the car manually with the push button starter switch. Vehicle was able to start and move under its own power.

Manufacturer: HONDA
Mfg Campaign: 11540543
Notice Date: Aug 24, 2023
Recall Date: Aug 24, 2023
Honda (american Honda Motor Co.)
Campaign: 11539798 Other
Aug 21, 2023
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2019 Honda Pilot. The contact stated the rear-view camera failed to display the rearview. The contact then learned that the vehicle was included in NHTSA Campaign Number: 23V431000 (Back Over Prevention), so they took the vehicle to the dealer and had the remedy completed. The camera continued to fail to display the rearview of the vehicle. They returned the vehicle to the dealer who then diagnosed that the camera had failed. The camera needed to be replaced. The vehicle had been repaired a second time. The manufacturer was made aware of the failure. The approximate failure mileage was 54,000.

Corrective Action:

The contact owns a 2019 Honda Pilot. The contact stated the rear-view camera failed to display the rearview. The contact then learned that the vehicle was included in NHTSA Campaign Number: 23V431000 (Back Over Prevention), so they took the vehicle to the dealer and had the remedy completed. The camera continued to fail to display the rearview of the vehicle. They returned the vehicle to the dealer who then diagnosed that the camera had failed. The camera needed to be replaced. The vehicle had been repaired a second time. The manufacturer was made aware of the failure. The approximate failure mileage was 54,000.

Additional Notes:

The contact owns a 2019 Honda Pilot. The contact stated the rear-view camera failed to display the rearview. The contact then learned that the vehicle was included in NHTSA Campaign Number: 23V431000 (Back Over Prevention), so they took the vehicle to the dealer and had the remedy completed. The camera continued to fail to display the rearview of the vehicle. They returned the vehicle to the dealer who then diagnosed that the camera had failed. The camera needed to be replaced. The vehicle had been repaired a second time. The manufacturer was made aware of the failure. The approximate failure mileage was 54,000.

Manufacturer: HONDA
Mfg Campaign: 11539798
Notice Date: Aug 21, 2023
Recall Date: Aug 21, 2023
Honda (american Honda Motor Co.)
Campaign: 11539817 Other
Aug 21, 2023
Defect Description:

ENGINE

Potential Consequences:

Our 2019 Pilot has experienced intermittent stalling at lights since 2019 and the incidents have occurred more frequently in the past few months (multiple times per week). It has been taken exclusively to the dealer since purchased and for years, they said they were unable to duplicate it. Last service was 08/2023 and Sheehy Honda of Alexandria, VA stated that they duplicated it and fixed it (by resetting codes). Six days later, the stalling began again. I believe it's related to the Auto Idle Stop function. Yes, it's available for inspection. This puts us and others at risk when the car suddenly stalls and stops at a busy intersection with people lined up behind us, not expecting to have to brake. It requires putting vehicle in park, turning it off and restarting engine. It has not been inspected by anyone except the Honda dealer. Warning lights come on when this happens, as it's dying....collision mitigation, battery, and this has been told to the dealer. I recently read online that turning off "Auto Idle Stop" helps and this seems to be true.

Corrective Action:

Our 2019 Pilot has experienced intermittent stalling at lights since 2019 and the incidents have occurred more frequently in the past few months (multiple times per week). It has been taken exclusively to the dealer since purchased and for years, they said they were unable to duplicate it. Last service was 08/2023 and Sheehy Honda of Alexandria, VA stated that they duplicated it and fixed it (by resetting codes). Six days later, the stalling began again. I believe it's related to the Auto Idle Stop function. Yes, it's available for inspection. This puts us and others at risk when the car suddenly stalls and stops at a busy intersection with people lined up behind us, not expecting to have to brake. It requires putting vehicle in park, turning it off and restarting engine. It has not been inspected by anyone except the Honda dealer. Warning lights come on when this happens, as it's dying....collision mitigation, battery, and this has been told to the dealer. I recently read online that turning off "Auto Idle Stop" helps and this seems to be true.

Additional Notes:

Our 2019 Pilot has experienced intermittent stalling at lights since 2019 and the incidents have occurred more frequently in the past few months (multiple times per week). It has been taken exclusively to the dealer since purchased and for years, they said they were unable to duplicate it. Last service was 08/2023 and Sheehy Honda of Alexandria, VA stated that they duplicated it and fixed it (by resetting codes). Six days later, the stalling began again. I believe it's related to the Auto Idle Stop function. Yes, it's available for inspection. This puts us and others at risk when the car suddenly stalls and stops at a busy intersection with people lined up behind us, not expecting to have to brake. It requires putting vehicle in park, turning it off and restarting engine. It has not been inspected by anyone except the Honda dealer. Warning lights come on when this happens, as it's dying....collision mitigation, battery, and this has been told to the dealer. I recently read online that turning off "Auto Idle Stop" helps and this seems to be true.

Manufacturer: HONDA
Mfg Campaign: 11539817
Notice Date: Aug 21, 2023
Recall Date: Aug 21, 2023
Honda (american Honda Motor Co.)
Campaign: 11539817 Other
Aug 21, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Our 2019 Pilot has experienced intermittent stalling at lights since 2019 and the incidents have occurred more frequently in the past few months (multiple times per week). It has been taken exclusively to the dealer since purchased and for years, they said they were unable to duplicate it. Last service was 08/2023 and Sheehy Honda of Alexandria, VA stated that they duplicated it and fixed it (by resetting codes). Six days later, the stalling began again. I believe it's related to the Auto Idle Stop function. Yes, it's available for inspection. This puts us and others at risk when the car suddenly stalls and stops at a busy intersection with people lined up behind us, not expecting to have to brake. It requires putting vehicle in park, turning it off and restarting engine. It has not been inspected by anyone except the Honda dealer. Warning lights come on when this happens, as it's dying....collision mitigation, battery, and this has been told to the dealer. I recently read online that turning off "Auto Idle Stop" helps and this seems to be true.

Corrective Action:

Our 2019 Pilot has experienced intermittent stalling at lights since 2019 and the incidents have occurred more frequently in the past few months (multiple times per week). It has been taken exclusively to the dealer since purchased and for years, they said they were unable to duplicate it. Last service was 08/2023 and Sheehy Honda of Alexandria, VA stated that they duplicated it and fixed it (by resetting codes). Six days later, the stalling began again. I believe it's related to the Auto Idle Stop function. Yes, it's available for inspection. This puts us and others at risk when the car suddenly stalls and stops at a busy intersection with people lined up behind us, not expecting to have to brake. It requires putting vehicle in park, turning it off and restarting engine. It has not been inspected by anyone except the Honda dealer. Warning lights come on when this happens, as it's dying....collision mitigation, battery, and this has been told to the dealer. I recently read online that turning off "Auto Idle Stop" helps and this seems to be true.

Additional Notes:

Our 2019 Pilot has experienced intermittent stalling at lights since 2019 and the incidents have occurred more frequently in the past few months (multiple times per week). It has been taken exclusively to the dealer since purchased and for years, they said they were unable to duplicate it. Last service was 08/2023 and Sheehy Honda of Alexandria, VA stated that they duplicated it and fixed it (by resetting codes). Six days later, the stalling began again. I believe it's related to the Auto Idle Stop function. Yes, it's available for inspection. This puts us and others at risk when the car suddenly stalls and stops at a busy intersection with people lined up behind us, not expecting to have to brake. It requires putting vehicle in park, turning it off and restarting engine. It has not been inspected by anyone except the Honda dealer. Warning lights come on when this happens, as it's dying....collision mitigation, battery, and this has been told to the dealer. I recently read online that turning off "Auto Idle Stop" helps and this seems to be true.

Manufacturer: HONDA
Mfg Campaign: 11539817
Notice Date: Aug 21, 2023
Recall Date: Aug 21, 2023
Honda (american Honda Motor Co.)
Campaign: 11539840 Other
Aug 21, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

While driving on two lane roads and roads with left turn lanes, the "BRAKE" warning comes on almost every other on-coming car. Most instances it just the warning light and sound, but every once in a while the automatic brakes are applied by the system momentarily at times. This became worse on a highway while driving in the left lane and passing a truck that was in a left turn lane, the system braked immediately and without prior warning, nearly causing a rear end collision by a vehicle behind. This occurred twice on a recent trip. Went to the Honda dealer and they informed me the only thing they can do is set it to the closest setting or turn off the driving assist system.

Corrective Action:

While driving on two lane roads and roads with left turn lanes, the "BRAKE" warning comes on almost every other on-coming car. Most instances it just the warning light and sound, but every once in a while the automatic brakes are applied by the system momentarily at times. This became worse on a highway while driving in the left lane and passing a truck that was in a left turn lane, the system braked immediately and without prior warning, nearly causing a rear end collision by a vehicle behind. This occurred twice on a recent trip. Went to the Honda dealer and they informed me the only thing they can do is set it to the closest setting or turn off the driving assist system.

Additional Notes:

While driving on two lane roads and roads with left turn lanes, the "BRAKE" warning comes on almost every other on-coming car. Most instances it just the warning light and sound, but every once in a while the automatic brakes are applied by the system momentarily at times. This became worse on a highway while driving in the left lane and passing a truck that was in a left turn lane, the system braked immediately and without prior warning, nearly causing a rear end collision by a vehicle behind. This occurred twice on a recent trip. Went to the Honda dealer and they informed me the only thing they can do is set it to the closest setting or turn off the driving assist system.

Manufacturer: HONDA
Mfg Campaign: 11539840
Notice Date: Aug 21, 2023
Recall Date: Aug 21, 2023
Honda (american Honda Motor Co.)
Campaign: 11539840 Other
Aug 21, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

While driving on two lane roads and roads with left turn lanes, the "BRAKE" warning comes on almost every other on-coming car. Most instances it just the warning light and sound, but every once in a while the automatic brakes are applied by the system momentarily at times. This became worse on a highway while driving in the left lane and passing a truck that was in a left turn lane, the system braked immediately and without prior warning, nearly causing a rear end collision by a vehicle behind. This occurred twice on a recent trip. Went to the Honda dealer and they informed me the only thing they can do is set it to the closest setting or turn off the driving assist system.

Corrective Action:

While driving on two lane roads and roads with left turn lanes, the "BRAKE" warning comes on almost every other on-coming car. Most instances it just the warning light and sound, but every once in a while the automatic brakes are applied by the system momentarily at times. This became worse on a highway while driving in the left lane and passing a truck that was in a left turn lane, the system braked immediately and without prior warning, nearly causing a rear end collision by a vehicle behind. This occurred twice on a recent trip. Went to the Honda dealer and they informed me the only thing they can do is set it to the closest setting or turn off the driving assist system.

Additional Notes:

While driving on two lane roads and roads with left turn lanes, the "BRAKE" warning comes on almost every other on-coming car. Most instances it just the warning light and sound, but every once in a while the automatic brakes are applied by the system momentarily at times. This became worse on a highway while driving in the left lane and passing a truck that was in a left turn lane, the system braked immediately and without prior warning, nearly causing a rear end collision by a vehicle behind. This occurred twice on a recent trip. Went to the Honda dealer and they informed me the only thing they can do is set it to the closest setting or turn off the driving assist system.

Manufacturer: HONDA
Mfg Campaign: 11539840
Notice Date: Aug 21, 2023
Recall Date: Aug 21, 2023
Honda (american Honda Motor Co.)
Campaign: 11539520 Other
Aug 19, 2023
Defect Description:

ENGINE

Potential Consequences:

Auto-stop failed to restart the engine when stepping off the brake pedal after it had engaged while stopping for a traffic light. Although the car never had an issue with auto-start, the auto-start recall was applied at the same time as the hood latch recall. Since the auto-start fix was applied, the car has had several instances where it seemed at first like it might not start, but eventually did. This failure happened while on a road trip with my family and we were hundreds of miles from home. Sitting in a turning lane off a highway with when your engine doesn’t restart is very scary, especially as you’re trying to figure out the state of your car—while surrounding drivers are reacting to the disabled car in front of them—in order to figure out how to try restarting it. Dealing with a push button start, a push button transmission, all the safeties involved e tween the systems, and an engine that should be running is panic inducing.

Corrective Action:

Auto-stop failed to restart the engine when stepping off the brake pedal after it had engaged while stopping for a traffic light. Although the car never had an issue with auto-start, the auto-start recall was applied at the same time as the hood latch recall. Since the auto-start fix was applied, the car has had several instances where it seemed at first like it might not start, but eventually did. This failure happened while on a road trip with my family and we were hundreds of miles from home. Sitting in a turning lane off a highway with when your engine doesn’t restart is very scary, especially as you’re trying to figure out the state of your car—while surrounding drivers are reacting to the disabled car in front of them—in order to figure out how to try restarting it. Dealing with a push button start, a push button transmission, all the safeties involved e tween the systems, and an engine that should be running is panic inducing.

Additional Notes:

Auto-stop failed to restart the engine when stepping off the brake pedal after it had engaged while stopping for a traffic light. Although the car never had an issue with auto-start, the auto-start recall was applied at the same time as the hood latch recall. Since the auto-start fix was applied, the car has had several instances where it seemed at first like it might not start, but eventually did. This failure happened while on a road trip with my family and we were hundreds of miles from home. Sitting in a turning lane off a highway with when your engine doesn’t restart is very scary, especially as you’re trying to figure out the state of your car—while surrounding drivers are reacting to the disabled car in front of them—in order to figure out how to try restarting it. Dealing with a push button start, a push button transmission, all the safeties involved e tween the systems, and an engine that should be running is panic inducing.

Manufacturer: HONDA
Mfg Campaign: 11539520
Notice Date: Aug 19, 2023
Recall Date: Aug 19, 2023
Honda (american Honda Motor Co.)
Campaign: 11539561 Other
Aug 19, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My rear camera does not work in my car. I received a recall notice regarding this. It was unable to be completed because my Infotainment system is completely non functional at this point. This is an on going issue that I have had with this car almost immediately after purchase. My speedometer also disappears while driving… the screen goes completely black and I have no idea how fast I’m going. It happens numerous times a week at this point.

Corrective Action:

My rear camera does not work in my car. I received a recall notice regarding this. It was unable to be completed because my Infotainment system is completely non functional at this point. This is an on going issue that I have had with this car almost immediately after purchase. My speedometer also disappears while driving… the screen goes completely black and I have no idea how fast I’m going. It happens numerous times a week at this point.

Additional Notes:

My rear camera does not work in my car. I received a recall notice regarding this. It was unable to be completed because my Infotainment system is completely non functional at this point. This is an on going issue that I have had with this car almost immediately after purchase. My speedometer also disappears while driving… the screen goes completely black and I have no idea how fast I’m going. It happens numerous times a week at this point.

Manufacturer: HONDA
Mfg Campaign: 11539561
Notice Date: Aug 19, 2023
Recall Date: Aug 19, 2023
Honda (american Honda Motor Co.)
Campaign: 11539561 Other
Aug 19, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My rear camera does not work in my car. I received a recall notice regarding this. It was unable to be completed because my Infotainment system is completely non functional at this point. This is an on going issue that I have had with this car almost immediately after purchase. My speedometer also disappears while driving… the screen goes completely black and I have no idea how fast I’m going. It happens numerous times a week at this point.

Corrective Action:

My rear camera does not work in my car. I received a recall notice regarding this. It was unable to be completed because my Infotainment system is completely non functional at this point. This is an on going issue that I have had with this car almost immediately after purchase. My speedometer also disappears while driving… the screen goes completely black and I have no idea how fast I’m going. It happens numerous times a week at this point.

Additional Notes:

My rear camera does not work in my car. I received a recall notice regarding this. It was unable to be completed because my Infotainment system is completely non functional at this point. This is an on going issue that I have had with this car almost immediately after purchase. My speedometer also disappears while driving… the screen goes completely black and I have no idea how fast I’m going. It happens numerous times a week at this point.

Manufacturer: HONDA
Mfg Campaign: 11539561
Notice Date: Aug 19, 2023
Recall Date: Aug 19, 2023
Honda (american Honda Motor Co.)
Campaign: 11539561 Other
Aug 19, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

My rear camera does not work in my car. I received a recall notice regarding this. It was unable to be completed because my Infotainment system is completely non functional at this point. This is an on going issue that I have had with this car almost immediately after purchase. My speedometer also disappears while driving… the screen goes completely black and I have no idea how fast I’m going. It happens numerous times a week at this point.

Corrective Action:

My rear camera does not work in my car. I received a recall notice regarding this. It was unable to be completed because my Infotainment system is completely non functional at this point. This is an on going issue that I have had with this car almost immediately after purchase. My speedometer also disappears while driving… the screen goes completely black and I have no idea how fast I’m going. It happens numerous times a week at this point.

Additional Notes:

My rear camera does not work in my car. I received a recall notice regarding this. It was unable to be completed because my Infotainment system is completely non functional at this point. This is an on going issue that I have had with this car almost immediately after purchase. My speedometer also disappears while driving… the screen goes completely black and I have no idea how fast I’m going. It happens numerous times a week at this point.

Manufacturer: HONDA
Mfg Campaign: 11539561
Notice Date: Aug 19, 2023
Recall Date: Aug 19, 2023
Honda (american Honda Motor Co.)
Campaign: 11539402 Other
Aug 18, 2023
Defect Description:

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Potential Consequences:

The air conditioning system abruptly ceased emitting cold air, prompting the involvement of the dealership. Their assessment revealed a compressor leak stemming from the failure of the shaft seal.

Corrective Action:

The air conditioning system abruptly ceased emitting cold air, prompting the involvement of the dealership. Their assessment revealed a compressor leak stemming from the failure of the shaft seal.

Additional Notes:

The air conditioning system abruptly ceased emitting cold air, prompting the involvement of the dealership. Their assessment revealed a compressor leak stemming from the failure of the shaft seal.

Manufacturer: HONDA
Mfg Campaign: 11539402
Notice Date: Aug 18, 2023
Recall Date: Aug 18, 2023
Honda (american Honda Motor Co.)
Campaign: 11538830 Other
Aug 16, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have taken the vehicle to the dealer 3 times since taking ownership of this vehicle, for the same issue. When changing gears, usually going uphill, the car stutters. And it has not been fixed

Corrective Action:

I have taken the vehicle to the dealer 3 times since taking ownership of this vehicle, for the same issue. When changing gears, usually going uphill, the car stutters. And it has not been fixed

Additional Notes:

I have taken the vehicle to the dealer 3 times since taking ownership of this vehicle, for the same issue. When changing gears, usually going uphill, the car stutters. And it has not been fixed

Manufacturer: HONDA
Mfg Campaign: 11538830
Notice Date: Aug 16, 2023
Recall Date: Aug 16, 2023
Honda (american Honda Motor Co.)
Campaign: 11538573 Other
Aug 15, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The rear view camera isn't working. The camera itself is the problem according to the dealer, which isn't covered by a similar recall that was related to a cable. They claim the module itself stopped functioning for no known reasoning, which costs about $800 to replace.

Corrective Action:

The rear view camera isn't working. The camera itself is the problem according to the dealer, which isn't covered by a similar recall that was related to a cable. They claim the module itself stopped functioning for no known reasoning, which costs about $800 to replace.

Additional Notes:

The rear view camera isn't working. The camera itself is the problem according to the dealer, which isn't covered by a similar recall that was related to a cable. They claim the module itself stopped functioning for no known reasoning, which costs about $800 to replace.

Manufacturer: HONDA
Mfg Campaign: 11538573
Notice Date: Aug 15, 2023
Recall Date: Aug 15, 2023

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