Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2016 Honda Odyssey vehicles. The second row outboard seats have a lever to fold the seatback and slide the seat forward to access the third row seats. Due to a manufacturing error, if the walk-in release lever is used to fold a fully reclined left outboard seatback forward, the seatback may stay in the unlocked position (free-folding) or unexpectedly unlock without engaging the walk-in or recliner lever.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X0R
Recall Date: Mar 13, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P0Q
Recall Date: Nov 17, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2011-2016 Odyssey vehicles manufactured August 17, 2010, to October 1, 2015. The affected vehicles have second row outboard seats that have a release lever that allows the seats to move for easier access to the third row of seats. This release lever may remain in the unlocked position allowing the seats to move unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KD5
Recall Date: Dec 27, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Odyssey vehicles manufactured September 23, 2016, to October 24, 2016. The affected vehicles have a second row center seat with a horizontal adjuster bar that may stick in the unlocked position, allowing the seat to unexpectedly slide. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seat Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KD4
Recall Date: Dec 27, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Consumer Complaints
312 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Our Honda Odyssey was in for regular maintenance around 70,000 miles. Our Odyssey currently has about 71,000. All maintenance has been completed by Honda of Chantilly, except two oil changes which were done at a Honda dealer in SC. Shortly after the regular maintenance the car would jerk while driving (like hitting a pot hole or a bad shift). We took the Odyssey to the dealership and had to have diagnostics run to try and identify the problem. I was told there was a service bulletin that identified the problem and there are a list of steps to address the issue. On [XXX], We started with the computer update and transmission fluid flush to see if that fixed the issue. We were going to replace the trans cap Assembly but the parts had to be ordered. After we had that service completed, we took it home ([XXX]) to wait for the Trans Cap’s to come in to have those replaced. On [XXX] the Odyssey kicked again and I contacted David Burnell our Service Advisor. He sent an estimate showing the next step is to replace the Torque converter, and the rack and pin should also be replaced. In general the Torque Converter should last around 200,000 miles and the Rack and pin should make to past 150,000. I know we’re outside the 5yr 60,000 mile warranty, but you can’t tell me these two items should go bad on a vehicle regularly maintained at a Honda dealership. Due to the kicking/ jerking of the car we felt unsafe driving it with our kids in it. We took the car to the Honda dealer to have repairs done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our Honda Odyssey was in for regular maintenance around 70,000 miles. Our Odyssey currently has about 71,000. All maintenance has been completed by Honda of Chantilly, except two oil changes which were done at a Honda dealer in SC. Shortly after the regular maintenance the car would jerk while driving (like hitting a pot hole or a bad shift). We took the Odyssey to the dealership and had to have diagnostics run to try and identify the problem. I was told there was a service bulletin that identified the problem and there are a list of steps to address the issue. On [XXX], We started with the computer update and transmission fluid flush to see if that fixed the issue. We were going to replace the trans cap Assembly but the parts had to be ordered. After we had that service completed, we took it home ([XXX]) to wait for the Trans Cap’s to come in to have those replaced. On [XXX] the Odyssey kicked again and I contacted David Burnell our Service Advisor. He sent an estimate showing the next step is to replace the Torque converter, and the rack and pin should also be replaced. In general the Torque Converter should last around 200,000 miles and the Rack and pin should make to past 150,000. I know we’re outside the 5yr 60,000 mile warranty, but you can’t tell me these two items should go bad on a vehicle regularly maintained at a Honda dealership. Due to the kicking/ jerking of the car we felt unsafe driving it with our kids in it. We took the car to the Honda dealer to have repairs done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our Honda Odyssey was in for regular maintenance around 70,000 miles. Our Odyssey currently has about 71,000. All maintenance has been completed by Honda of Chantilly, except two oil changes which were done at a Honda dealer in SC. Shortly after the regular maintenance the car would jerk while driving (like hitting a pot hole or a bad shift). We took the Odyssey to the dealership and had to have diagnostics run to try and identify the problem. I was told there was a service bulletin that identified the problem and there are a list of steps to address the issue. On [XXX], We started with the computer update and transmission fluid flush to see if that fixed the issue. We were going to replace the trans cap Assembly but the parts had to be ordered. After we had that service completed, we took it home ([XXX]) to wait for the Trans Cap’s to come in to have those replaced. On [XXX] the Odyssey kicked again and I contacted David Burnell our Service Advisor. He sent an estimate showing the next step is to replace the Torque converter, and the rack and pin should also be replaced. In general the Torque Converter should last around 200,000 miles and the Rack and pin should make to past 150,000. I know we’re outside the 5yr 60,000 mile warranty, but you can’t tell me these two items should go bad on a vehicle regularly maintained at a Honda dealership. Due to the kicking/ jerking of the car we felt unsafe driving it with our kids in it. We took the car to the Honda dealer to have repairs done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576934
Recall Date: Mar 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Our Honda Odyssey was in for regular maintenance around 70,000 miles. Our Odyssey currently has about 71,000. All maintenance has been completed by Honda of Chantilly, except two oil changes which were done at a Honda dealer in SC. Shortly after the regular maintenance the car would jerk while driving (like hitting a pot hole or a bad shift). We took the Odyssey to the dealership and had to have diagnostics run to try and identify the problem. I was told there was a service bulletin that identified the problem and there are a list of steps to address the issue. On [XXX], We started with the computer update and transmission fluid flush to see if that fixed the issue. We were going to replace the trans cap Assembly but the parts had to be ordered. After we had that service completed, we took it home ([XXX]) to wait for the Trans Cap’s to come in to have those replaced. On [XXX] the Odyssey kicked again and I contacted David Burnell our Service Advisor. He sent an estimate showing the next step is to replace the Torque converter, and the rack and pin should also be replaced. In general the Torque Converter should last around 200,000 miles and the Rack and pin should make to past 150,000. I know we’re outside the 5yr 60,000 mile warranty, but you can’t tell me these two items should go bad on a vehicle regularly maintained at a Honda dealership. Due to the kicking/ jerking of the car we felt unsafe driving it with our kids in it. We took the car to the Honda dealer to have repairs done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our Honda Odyssey was in for regular maintenance around 70,000 miles. Our Odyssey currently has about 71,000. All maintenance has been completed by Honda of Chantilly, except two oil changes which were done at a Honda dealer in SC. Shortly after the regular maintenance the car would jerk while driving (like hitting a pot hole or a bad shift). We took the Odyssey to the dealership and had to have diagnostics run to try and identify the problem. I was told there was a service bulletin that identified the problem and there are a list of steps to address the issue. On [XXX], We started with the computer update and transmission fluid flush to see if that fixed the issue. We were going to replace the trans cap Assembly but the parts had to be ordered. After we had that service completed, we took it home ([XXX]) to wait for the Trans Cap’s to come in to have those replaced. On [XXX] the Odyssey kicked again and I contacted David Burnell our Service Advisor. He sent an estimate showing the next step is to replace the Torque converter, and the rack and pin should also be replaced. In general the Torque Converter should last around 200,000 miles and the Rack and pin should make to past 150,000. I know we’re outside the 5yr 60,000 mile warranty, but you can’t tell me these two items should go bad on a vehicle regularly maintained at a Honda dealership. Due to the kicking/ jerking of the car we felt unsafe driving it with our kids in it. We took the car to the Honda dealer to have repairs done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our Honda Odyssey was in for regular maintenance around 70,000 miles. Our Odyssey currently has about 71,000. All maintenance has been completed by Honda of Chantilly, except two oil changes which were done at a Honda dealer in SC. Shortly after the regular maintenance the car would jerk while driving (like hitting a pot hole or a bad shift). We took the Odyssey to the dealership and had to have diagnostics run to try and identify the problem. I was told there was a service bulletin that identified the problem and there are a list of steps to address the issue. On [XXX], We started with the computer update and transmission fluid flush to see if that fixed the issue. We were going to replace the trans cap Assembly but the parts had to be ordered. After we had that service completed, we took it home ([XXX]) to wait for the Trans Cap’s to come in to have those replaced. On [XXX] the Odyssey kicked again and I contacted David Burnell our Service Advisor. He sent an estimate showing the next step is to replace the Torque converter, and the rack and pin should also be replaced. In general the Torque Converter should last around 200,000 miles and the Rack and pin should make to past 150,000. I know we’re outside the 5yr 60,000 mile warranty, but you can’t tell me these two items should go bad on a vehicle regularly maintained at a Honda dealership. Due to the kicking/ jerking of the car we felt unsafe driving it with our kids in it. We took the car to the Honda dealer to have repairs done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576934
Recall Date: Mar 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
The car seat’s affiliated app and buckle’s vehicular heatstroke prevention technology didn’t work right, and a potential privacy safety concern. A colleague and I (both CPST-I’s) were demoing her seat. 1- Privacy concern: I was able to download the app and connect to her seat from outside her vehicle, gaining access to her child’s name, child’s birthdate, and a map that showed me the approximate location of where she drove. The seat owner did not have to approve my access to her seat. A stranger could access a child’s personal information with this lack of security. I was given “limited access” as the second connector but was actually able to see more details than the seat’s owner 2- The heatstroke prevention technology- the car seat buckle and affiliated app- glitched several times. It showed different alerts between two apps that accessed the same car seat. User A is car seat owner, user B is me: -After the car seat was buckled for a 1.5 hour drive in User A’s car, user A’s app logged 0 minutes in the seat. User B’s app showed accurate time the seat was buckled. -When the seat was buckled, User A and User B received completely different “child left in car” alerts at different times. The seat was left buckled overnight and did not alert user A or B that a child was left in the car. Despite receiving no alert, user B’s app logged the child having sat 7 hours in car seat overnight. -When the seat was left unbuckled and empty, user A received an alert that the child was still in the seat. Despite getting that alert, their app still showed 0 minutes logged in the seat. 3. The app says “buckled securely” when the buckle stalk is flipped up toward the child and didn’t actually require any buckling of either buckle or chest clip. 4. The app said the seat was installed correctly when it wasn't, and the installation directions wouldn’t continue unless the load leg was in place, which some vehicles don’t allow didn’t get great pics.
Corrective Action:
The car seat’s affiliated app and buckle’s vehicular heatstroke prevention technology didn’t work right, and a potential privacy safety concern. A colleague and I (both CPST-I’s) were demoing her seat. 1- Privacy concern: I was able to download the app and connect to her seat from outside her vehicle, gaining access to her child’s name, child’s birthdate, and a map that showed me the approximate location of where she drove. The seat owner did not have to approve my access to her seat. A stranger could access a child’s personal information with this lack of security. I was given “limited access” as the second connector but was actually able to see more details than the seat’s owner 2- The heatstroke prevention technology- the car seat buckle and affiliated app- glitched several times. It showed different alerts between two apps that accessed the same car seat. User A is car seat owner, user B is me: -After the car seat was buckled for a 1.5 hour drive in User A’s car, user A’s app logged 0 minutes in the seat. User B’s app showed accurate time the seat was buckled. -When the seat was buckled, User A and User B received completely different “child left in car” alerts at different times. The seat was left buckled overnight and did not alert user A or B that a child was left in the car. Despite receiving no alert, user B’s app logged the child having sat 7 hours in car seat overnight. -When the seat was left unbuckled and empty, user A received an alert that the child was still in the seat. Despite getting that alert, their app still showed 0 minutes logged in the seat. 3. The app says “buckled securely” when the buckle stalk is flipped up toward the child and didn’t actually require any buckling of either buckle or chest clip. 4. The app said the seat was installed correctly when it wasn't, and the installation directions wouldn’t continue unless the load leg was in place, which some vehicles don’t allow didn’t get great pics.
Additional Notes:
The car seat’s affiliated app and buckle’s vehicular heatstroke prevention technology didn’t work right, and a potential privacy safety concern. A colleague and I (both CPST-I’s) were demoing her seat. 1- Privacy concern: I was able to download the app and connect to her seat from outside her vehicle, gaining access to her child’s name, child’s birthdate, and a map that showed me the approximate location of where she drove. The seat owner did not have to approve my access to her seat. A stranger could access a child’s personal information with this lack of security. I was given “limited access” as the second connector but was actually able to see more details than the seat’s owner 2- The heatstroke prevention technology- the car seat buckle and affiliated app- glitched several times. It showed different alerts between two apps that accessed the same car seat. User A is car seat owner, user B is me: -After the car seat was buckled for a 1.5 hour drive in User A’s car, user A’s app logged 0 minutes in the seat. User B’s app showed accurate time the seat was buckled. -When the seat was buckled, User A and User B received completely different “child left in car” alerts at different times. The seat was left buckled overnight and did not alert user A or B that a child was left in the car. Despite receiving no alert, user B’s app logged the child having sat 7 hours in car seat overnight. -When the seat was left unbuckled and empty, user A received an alert that the child was still in the seat. Despite getting that alert, their app still showed 0 minutes logged in the seat. 3. The app says “buckled securely” when the buckle stalk is flipped up toward the child and didn’t actually require any buckling of either buckle or chest clip. 4. The app said the seat was installed correctly when it wasn't, and the installation directions wouldn’t continue unless the load leg was in place, which some vehicles don’t allow didn’t get great pics.
Mfg Campaign: 11571932
Recall Date: Feb 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
Other/I am not sure
Potential Consequences:
The car seat’s affiliated app and buckle’s vehicular heatstroke prevention technology didn’t work right, and a potential privacy safety concern. A colleague and I (both CPST-I’s) were demoing her seat. 1- Privacy concern: I was able to download the app and connect to her seat from outside her vehicle, gaining access to her child’s name, child’s birthdate, and a map that showed me the approximate location of where she drove. The seat owner did not have to approve my access to her seat. A stranger could access a child’s personal information with this lack of security. I was given “limited access” as the second connector but was actually able to see more details than the seat’s owner 2- The heatstroke prevention technology- the car seat buckle and affiliated app- glitched several times. It showed different alerts between two apps that accessed the same car seat. User A is car seat owner, user B is me: -After the car seat was buckled for a 1.5 hour drive in User A’s car, user A’s app logged 0 minutes in the seat. User B’s app showed accurate time the seat was buckled. -When the seat was buckled, User A and User B received completely different “child left in car” alerts at different times. The seat was left buckled overnight and did not alert user A or B that a child was left in the car. Despite receiving no alert, user B’s app logged the child having sat 7 hours in car seat overnight. -When the seat was left unbuckled and empty, user A received an alert that the child was still in the seat. Despite getting that alert, their app still showed 0 minutes logged in the seat. 3. The app says “buckled securely” when the buckle stalk is flipped up toward the child and didn’t actually require any buckling of either buckle or chest clip. 4. The app said the seat was installed correctly when it wasn't, and the installation directions wouldn’t continue unless the load leg was in place, which some vehicles don’t allow didn’t get great pics.
Corrective Action:
The car seat’s affiliated app and buckle’s vehicular heatstroke prevention technology didn’t work right, and a potential privacy safety concern. A colleague and I (both CPST-I’s) were demoing her seat. 1- Privacy concern: I was able to download the app and connect to her seat from outside her vehicle, gaining access to her child’s name, child’s birthdate, and a map that showed me the approximate location of where she drove. The seat owner did not have to approve my access to her seat. A stranger could access a child’s personal information with this lack of security. I was given “limited access” as the second connector but was actually able to see more details than the seat’s owner 2- The heatstroke prevention technology- the car seat buckle and affiliated app- glitched several times. It showed different alerts between two apps that accessed the same car seat. User A is car seat owner, user B is me: -After the car seat was buckled for a 1.5 hour drive in User A’s car, user A’s app logged 0 minutes in the seat. User B’s app showed accurate time the seat was buckled. -When the seat was buckled, User A and User B received completely different “child left in car” alerts at different times. The seat was left buckled overnight and did not alert user A or B that a child was left in the car. Despite receiving no alert, user B’s app logged the child having sat 7 hours in car seat overnight. -When the seat was left unbuckled and empty, user A received an alert that the child was still in the seat. Despite getting that alert, their app still showed 0 minutes logged in the seat. 3. The app says “buckled securely” when the buckle stalk is flipped up toward the child and didn’t actually require any buckling of either buckle or chest clip. 4. The app said the seat was installed correctly when it wasn't, and the installation directions wouldn’t continue unless the load leg was in place, which some vehicles don’t allow didn’t get great pics.
Additional Notes:
The car seat’s affiliated app and buckle’s vehicular heatstroke prevention technology didn’t work right, and a potential privacy safety concern. A colleague and I (both CPST-I’s) were demoing her seat. 1- Privacy concern: I was able to download the app and connect to her seat from outside her vehicle, gaining access to her child’s name, child’s birthdate, and a map that showed me the approximate location of where she drove. The seat owner did not have to approve my access to her seat. A stranger could access a child’s personal information with this lack of security. I was given “limited access” as the second connector but was actually able to see more details than the seat’s owner 2- The heatstroke prevention technology- the car seat buckle and affiliated app- glitched several times. It showed different alerts between two apps that accessed the same car seat. User A is car seat owner, user B is me: -After the car seat was buckled for a 1.5 hour drive in User A’s car, user A’s app logged 0 minutes in the seat. User B’s app showed accurate time the seat was buckled. -When the seat was buckled, User A and User B received completely different “child left in car” alerts at different times. The seat was left buckled overnight and did not alert user A or B that a child was left in the car. Despite receiving no alert, user B’s app logged the child having sat 7 hours in car seat overnight. -When the seat was left unbuckled and empty, user A received an alert that the child was still in the seat. Despite getting that alert, their app still showed 0 minutes logged in the seat. 3. The app says “buckled securely” when the buckle stalk is flipped up toward the child and didn’t actually require any buckling of either buckle or chest clip. 4. The app said the seat was installed correctly when it wasn't, and the installation directions wouldn’t continue unless the load leg was in place, which some vehicles don’t allow didn’t get great pics.
Mfg Campaign: 11571932
Recall Date: Feb 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
TIRES
Potential Consequences:
We ask to rotate tires, and at that point we find CRACKS on inside wall of tires/ 2 pcs size 235/65/R17. see pictures provided. If we didn't discover this , it might be catastrophic failure/ explosion of tire. New Tires were installed immediately to avoid accident.
Corrective Action:
We ask to rotate tires, and at that point we find CRACKS on inside wall of tires/ 2 pcs size 235/65/R17. see pictures provided. If we didn't discover this , it might be catastrophic failure/ explosion of tire. New Tires were installed immediately to avoid accident.
Additional Notes:
We ask to rotate tires, and at that point we find CRACKS on inside wall of tires/ 2 pcs size 235/65/R17. see pictures provided. If we didn't discover this , it might be catastrophic failure/ explosion of tire. New Tires were installed immediately to avoid accident.
Mfg Campaign: 11570880
Recall Date: Feb 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Left passenger sliding door cable snapped while trying to open door, will not close or latch
Corrective Action:
Left passenger sliding door cable snapped while trying to open door, will not close or latch
Additional Notes:
Left passenger sliding door cable snapped while trying to open door, will not close or latch
Mfg Campaign: 11568708
Recall Date: Jan 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Consumer complaint: Repeated failed batteries (3), alternators (3), Start button (1) and left stranded multiple times due to no start. Problem: Honda Odyssey keyless entry computer board not fully sealed. This allows dendridic growth of corrosion on the board. This causes a short that endlessly sets the vehicle ignition into "Run" position. Eventually this shorts the alternator and drains battery. Solution: Cleaned and seal affected area. You can find a repair video and explanation here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Consumer complaint: Repeated failed batteries (3), alternators (3), Start button (1) and left stranded multiple times due to no start. Problem: Honda Odyssey keyless entry computer board not fully sealed. This allows dendridic growth of corrosion on the board. This causes a short that endlessly sets the vehicle ignition into "Run" position. Eventually this shorts the alternator and drains battery. Solution: Cleaned and seal affected area. You can find a repair video and explanation here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Consumer complaint: Repeated failed batteries (3), alternators (3), Start button (1) and left stranded multiple times due to no start. Problem: Honda Odyssey keyless entry computer board not fully sealed. This allows dendridic growth of corrosion on the board. This causes a short that endlessly sets the vehicle ignition into "Run" position. Eventually this shorts the alternator and drains battery. Solution: Cleaned and seal affected area. You can find a repair video and explanation here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567414
Recall Date: Jan 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Consumer complaint: Repeated failed batteries (3), alternators (3), Start button (1) and left stranded multiple times due to no start. Problem: Honda Odyssey keyless entry computer board not fully sealed. This allows dendridic growth of corrosion on the board. This causes a short that endlessly sets the vehicle ignition into "Run" position. Eventually this shorts the alternator and drains battery. Solution: Cleaned and seal affected area. You can find a repair video and explanation here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Consumer complaint: Repeated failed batteries (3), alternators (3), Start button (1) and left stranded multiple times due to no start. Problem: Honda Odyssey keyless entry computer board not fully sealed. This allows dendridic growth of corrosion on the board. This causes a short that endlessly sets the vehicle ignition into "Run" position. Eventually this shorts the alternator and drains battery. Solution: Cleaned and seal affected area. You can find a repair video and explanation here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Consumer complaint: Repeated failed batteries (3), alternators (3), Start button (1) and left stranded multiple times due to no start. Problem: Honda Odyssey keyless entry computer board not fully sealed. This allows dendridic growth of corrosion on the board. This causes a short that endlessly sets the vehicle ignition into "Run" position. Eventually this shorts the alternator and drains battery. Solution: Cleaned and seal affected area. You can find a repair video and explanation here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567414
Recall Date: Jan 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Consumer complaint: Repeated failed batteries (3), alternators (3), Start button (1) and left stranded multiple times due to no start. Problem: Honda Odyssey keyless entry computer board not fully sealed. This allows dendridic growth of corrosion on the board. This causes a short that endlessly sets the vehicle ignition into "Run" position. Eventually this shorts the alternator and drains battery. Solution: Cleaned and seal affected area. You can find a repair video and explanation here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Consumer complaint: Repeated failed batteries (3), alternators (3), Start button (1) and left stranded multiple times due to no start. Problem: Honda Odyssey keyless entry computer board not fully sealed. This allows dendridic growth of corrosion on the board. This causes a short that endlessly sets the vehicle ignition into "Run" position. Eventually this shorts the alternator and drains battery. Solution: Cleaned and seal affected area. You can find a repair video and explanation here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Consumer complaint: Repeated failed batteries (3), alternators (3), Start button (1) and left stranded multiple times due to no start. Problem: Honda Odyssey keyless entry computer board not fully sealed. This allows dendridic growth of corrosion on the board. This causes a short that endlessly sets the vehicle ignition into "Run" position. Eventually this shorts the alternator and drains battery. Solution: Cleaned and seal affected area. You can find a repair video and explanation here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567414
Recall Date: Jan 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sliding door is having issues and is not stopping as my child is exiting the vehicle he had almost been crushed by the door.
Corrective Action:
The sliding door is having issues and is not stopping as my child is exiting the vehicle he had almost been crushed by the door.
Additional Notes:
The sliding door is having issues and is not stopping as my child is exiting the vehicle he had almost been crushed by the door.
Mfg Campaign: 11565964
Recall Date: Jan 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving the engine started to run rough and the vehicle started to decelerate. The check engine light and the traction control light came on. I let up on the gas pedal, the van continued to run rough. I made it home and the next day took the van to a mechanic, he told me that he observed oil fouling on the #3 spark plug, consistent with worn piston rings. The van is a 2016 Honda Odyssey with 91,000 miles.
Corrective Action:
While driving the engine started to run rough and the vehicle started to decelerate. The check engine light and the traction control light came on. I let up on the gas pedal, the van continued to run rough. I made it home and the next day took the van to a mechanic, he told me that he observed oil fouling on the #3 spark plug, consistent with worn piston rings. The van is a 2016 Honda Odyssey with 91,000 miles.
Additional Notes:
While driving the engine started to run rough and the vehicle started to decelerate. The check engine light and the traction control light came on. I let up on the gas pedal, the van continued to run rough. I made it home and the next day took the van to a mechanic, he told me that he observed oil fouling on the #3 spark plug, consistent with worn piston rings. The van is a 2016 Honda Odyssey with 91,000 miles.
Mfg Campaign: 11562536
Recall Date: Dec 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving the engine started to run rough and the vehicle started to decelerate. The check engine light and the traction control light came on. I let up on the gas pedal, the van continued to run rough. I made it home and the next day took the van to a mechanic, he told me that he observed oil fouling on the #3 spark plug, consistent with worn piston rings. The van is a 2016 Honda Odyssey with 91,000 miles.
Corrective Action:
While driving the engine started to run rough and the vehicle started to decelerate. The check engine light and the traction control light came on. I let up on the gas pedal, the van continued to run rough. I made it home and the next day took the van to a mechanic, he told me that he observed oil fouling on the #3 spark plug, consistent with worn piston rings. The van is a 2016 Honda Odyssey with 91,000 miles.
Additional Notes:
While driving the engine started to run rough and the vehicle started to decelerate. The check engine light and the traction control light came on. I let up on the gas pedal, the van continued to run rough. I made it home and the next day took the van to a mechanic, he told me that he observed oil fouling on the #3 spark plug, consistent with worn piston rings. The van is a 2016 Honda Odyssey with 91,000 miles.
Mfg Campaign: 11562536
Recall Date: Dec 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I have had the same issue now twice with my vehicle. The first repair was done in 2020 and covered by Honda under warranty. They repaired Cylinder Block-Piston Rings misfiring. It was I believe about a $3,500 repair when covered under warranty. I now have the same thing happening again. I took it in to Honda for diagnostic test and and i have the need for immediate attention to repair-end of October, 2023. I also already had labor service April 11, 2023 and had a code PO303 cylinder#3 misfire, swapped plugs 3 & 5. Spark plugs causing issues. Again the beginning of October I had to take my vehicle in AGAIN for spark plugs and misfiring. Had the spark plugs changed twice this year. And already had a MAJOR repair for the piston rings on this same vehicle. This should not be happening AGAIN. When my car needed the plugs changed in October 2023 my check engine light came on and was flashing and driving rough. I had to towed to shop to get looked at.
Corrective Action:
I have had the same issue now twice with my vehicle. The first repair was done in 2020 and covered by Honda under warranty. They repaired Cylinder Block-Piston Rings misfiring. It was I believe about a $3,500 repair when covered under warranty. I now have the same thing happening again. I took it in to Honda for diagnostic test and and i have the need for immediate attention to repair-end of October, 2023. I also already had labor service April 11, 2023 and had a code PO303 cylinder#3 misfire, swapped plugs 3 & 5. Spark plugs causing issues. Again the beginning of October I had to take my vehicle in AGAIN for spark plugs and misfiring. Had the spark plugs changed twice this year. And already had a MAJOR repair for the piston rings on this same vehicle. This should not be happening AGAIN. When my car needed the plugs changed in October 2023 my check engine light came on and was flashing and driving rough. I had to towed to shop to get looked at.
Additional Notes:
I have had the same issue now twice with my vehicle. The first repair was done in 2020 and covered by Honda under warranty. They repaired Cylinder Block-Piston Rings misfiring. It was I believe about a $3,500 repair when covered under warranty. I now have the same thing happening again. I took it in to Honda for diagnostic test and and i have the need for immediate attention to repair-end of October, 2023. I also already had labor service April 11, 2023 and had a code PO303 cylinder#3 misfire, swapped plugs 3 & 5. Spark plugs causing issues. Again the beginning of October I had to take my vehicle in AGAIN for spark plugs and misfiring. Had the spark plugs changed twice this year. And already had a MAJOR repair for the piston rings on this same vehicle. This should not be happening AGAIN. When my car needed the plugs changed in October 2023 my check engine light came on and was flashing and driving rough. I had to towed to shop to get looked at.
Mfg Campaign: 11561361
Recall Date: Dec 21, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Honda Odyssey. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer and the contact was later informed that the piston ring on cylinder #3 was defective. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2016 Honda Odyssey. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer and the contact was later informed that the piston ring on cylinder #3 was defective. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2016 Honda Odyssey. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer and the contact was later informed that the piston ring on cylinder #3 was defective. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 48,000.
Mfg Campaign: 11560284
Recall Date: Dec 15, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My wife experienced a sudden loss of power and a very rough running engine at interstate speeds. The check engine light as well as the FSW lights indicated problems with the engine. We brought the vehicle into a Honda dealership for diagnosis. The technician observed an oil soaked spark plug in the #3 cylinder which caused the issue. There were no lights associated with the issue until the sudden loss of power. This dramatic loss of power put her at risk as she limped to a safe area. Honda not only recommends replacing the plug but also all the rings on the rear three cylinders to make the vehicle safe. This is the second time this same vehicle has experienced the same failure and it appears to be an issue with the VCM system on this model. First instance was around 60k and now at 120k.
Corrective Action:
My wife experienced a sudden loss of power and a very rough running engine at interstate speeds. The check engine light as well as the FSW lights indicated problems with the engine. We brought the vehicle into a Honda dealership for diagnosis. The technician observed an oil soaked spark plug in the #3 cylinder which caused the issue. There were no lights associated with the issue until the sudden loss of power. This dramatic loss of power put her at risk as she limped to a safe area. Honda not only recommends replacing the plug but also all the rings on the rear three cylinders to make the vehicle safe. This is the second time this same vehicle has experienced the same failure and it appears to be an issue with the VCM system on this model. First instance was around 60k and now at 120k.
Additional Notes:
My wife experienced a sudden loss of power and a very rough running engine at interstate speeds. The check engine light as well as the FSW lights indicated problems with the engine. We brought the vehicle into a Honda dealership for diagnosis. The technician observed an oil soaked spark plug in the #3 cylinder which caused the issue. There were no lights associated with the issue until the sudden loss of power. This dramatic loss of power put her at risk as she limped to a safe area. Honda not only recommends replacing the plug but also all the rings on the rear three cylinders to make the vehicle safe. This is the second time this same vehicle has experienced the same failure and it appears to be an issue with the VCM system on this model. First instance was around 60k and now at 120k.
Mfg Campaign: 11559542
Recall Date: Dec 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My car technician found that my car has leaking problems, and is burning engine oil for a long time which means the engine oil leaking from the engine that might cause fire or damage engine and cause serious engine failure and this is a serious safety concern. I heard this is a common problem for Honda cars. Please advise to recall the vehicles with this problem. Thank you very much.
Corrective Action:
My car technician found that my car has leaking problems, and is burning engine oil for a long time which means the engine oil leaking from the engine that might cause fire or damage engine and cause serious engine failure and this is a serious safety concern. I heard this is a common problem for Honda cars. Please advise to recall the vehicles with this problem. Thank you very much.
Additional Notes:
My car technician found that my car has leaking problems, and is burning engine oil for a long time which means the engine oil leaking from the engine that might cause fire or damage engine and cause serious engine failure and this is a serious safety concern. I heard this is a common problem for Honda cars. Please advise to recall the vehicles with this problem. Thank you very much.
Mfg Campaign: 11557503
Recall Date: Nov 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car technician found that my car has leaking problems, and is burning engine oil for a long time which means the engine oil leaking from the engine that might cause fire or damage engine and cause serious engine failure and this is a serious safety concern. I heard this is a common problem for Honda cars. Please advise to recall the vehicles with this problem. Thank you very much.
Corrective Action:
My car technician found that my car has leaking problems, and is burning engine oil for a long time which means the engine oil leaking from the engine that might cause fire or damage engine and cause serious engine failure and this is a serious safety concern. I heard this is a common problem for Honda cars. Please advise to recall the vehicles with this problem. Thank you very much.
Additional Notes:
My car technician found that my car has leaking problems, and is burning engine oil for a long time which means the engine oil leaking from the engine that might cause fire or damage engine and cause serious engine failure and this is a serious safety concern. I heard this is a common problem for Honda cars. Please advise to recall the vehicles with this problem. Thank you very much.
Mfg Campaign: 11557503
Recall Date: Nov 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car technician found that my car has leaking problems, and is burning engine oil for a long time which means the engine oil leaking from the engine that might cause fire or damage engine and cause serious engine failure and this is a serious safety concern. I heard this is a common problem for Honda cars. Please advise to recall the vehicles with this problem. Thank you very much.
Corrective Action:
My car technician found that my car has leaking problems, and is burning engine oil for a long time which means the engine oil leaking from the engine that might cause fire or damage engine and cause serious engine failure and this is a serious safety concern. I heard this is a common problem for Honda cars. Please advise to recall the vehicles with this problem. Thank you very much.
Additional Notes:
My car technician found that my car has leaking problems, and is burning engine oil for a long time which means the engine oil leaking from the engine that might cause fire or damage engine and cause serious engine failure and this is a serious safety concern. I heard this is a common problem for Honda cars. Please advise to recall the vehicles with this problem. Thank you very much.
Mfg Campaign: 11557503
Recall Date: Nov 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Honda Odyssey. The contact stated while driving 45 MPH, the vehicle started shuddering and was running rough. The check engine warning light and the traction control warning light were illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that there was oil intrusion on the spark plugs, which caused a misfire. The mechanic replaced the spark plugs and added a fuel additive to the vehicle; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2016 Honda Odyssey. The contact stated while driving 45 MPH, the vehicle started shuddering and was running rough. The check engine warning light and the traction control warning light were illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that there was oil intrusion on the spark plugs, which caused a misfire. The mechanic replaced the spark plugs and added a fuel additive to the vehicle; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2016 Honda Odyssey. The contact stated while driving 45 MPH, the vehicle started shuddering and was running rough. The check engine warning light and the traction control warning light were illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that there was oil intrusion on the spark plugs, which caused a misfire. The mechanic replaced the spark plugs and added a fuel additive to the vehicle; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 68,000.
Mfg Campaign: 11553359
Recall Date: Nov 3, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Per Honda dealership technician: oil seeping into cylinders 1-3 when VCM system is on. Spark plugs are fouled up and causing misfires on engine. Scoring on cylinder 2 also likely due to VCM issues requires engine block replacement. The above engine issues are the reason for blinking check engine light, traction control disabled light, and forward collision warning disabled light to all be on. These ultimately are occasionally causing stuttering/shuddering of the engine during acceleration. While trying to accelerate on an freeway on-ramp the engine appeared to hit a rev limiter at ~4,000 RPMs and wouldn't up-shift to the next gear while doing ~45 MPH with other vehicles behind us also trying to accelerate. Had to let off the gas and gently accelerate over a longer distance/time keeping RPMs low and was able to accelerate to 75 MPH speed limit after merging onto freeway. Vehicle is otherwise in good condition and has maintenance attended to regularly.
Corrective Action:
Per Honda dealership technician: oil seeping into cylinders 1-3 when VCM system is on. Spark plugs are fouled up and causing misfires on engine. Scoring on cylinder 2 also likely due to VCM issues requires engine block replacement. The above engine issues are the reason for blinking check engine light, traction control disabled light, and forward collision warning disabled light to all be on. These ultimately are occasionally causing stuttering/shuddering of the engine during acceleration. While trying to accelerate on an freeway on-ramp the engine appeared to hit a rev limiter at ~4,000 RPMs and wouldn't up-shift to the next gear while doing ~45 MPH with other vehicles behind us also trying to accelerate. Had to let off the gas and gently accelerate over a longer distance/time keeping RPMs low and was able to accelerate to 75 MPH speed limit after merging onto freeway. Vehicle is otherwise in good condition and has maintenance attended to regularly.
Additional Notes:
Per Honda dealership technician: oil seeping into cylinders 1-3 when VCM system is on. Spark plugs are fouled up and causing misfires on engine. Scoring on cylinder 2 also likely due to VCM issues requires engine block replacement. The above engine issues are the reason for blinking check engine light, traction control disabled light, and forward collision warning disabled light to all be on. These ultimately are occasionally causing stuttering/shuddering of the engine during acceleration. While trying to accelerate on an freeway on-ramp the engine appeared to hit a rev limiter at ~4,000 RPMs and wouldn't up-shift to the next gear while doing ~45 MPH with other vehicles behind us also trying to accelerate. Had to let off the gas and gently accelerate over a longer distance/time keeping RPMs low and was able to accelerate to 75 MPH speed limit after merging onto freeway. Vehicle is otherwise in good condition and has maintenance attended to regularly.
Mfg Campaign: 11553375
Recall Date: Nov 3, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
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