Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SJS, MJU, QJT, VJV
Recall Date: Oct 3, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YFW
Recall Date: Oct 19, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an unexpected increase in brake pedal travel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: OEJ,XEK,AEY,XEX,OEW
Recall Date: Jun 15, 2023
Consumer Complaints
297 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
This steering wheel is having a “sticky steering” problem. The wheel tends to get ‘stuck’, and the steering wheel needs more adjustment to correct the issue, however, another overcorrection is needed to compensate the initial steer, which increases the likelihood of an accident. I have not had an accident, but I have had 2 close calls with other vehicles on the highway. I will cite the most recent one below. The dealership has reproduced my issue and is planning on implementing a fix. I have provided the dealership Service Bulletin 23-037. No warning lights/lamps illuminate whatsoever. According to the car, this is treated as ‘normal’ behavior.
Corrective Action:
This steering wheel is having a “sticky steering” problem. The wheel tends to get ‘stuck’, and the steering wheel needs more adjustment to correct the issue, however, another overcorrection is needed to compensate the initial steer, which increases the likelihood of an accident. I have not had an accident, but I have had 2 close calls with other vehicles on the highway. I will cite the most recent one below. The dealership has reproduced my issue and is planning on implementing a fix. I have provided the dealership Service Bulletin 23-037. No warning lights/lamps illuminate whatsoever. According to the car, this is treated as ‘normal’ behavior.
Additional Notes:
This steering wheel is having a “sticky steering” problem. The wheel tends to get ‘stuck’, and the steering wheel needs more adjustment to correct the issue, however, another overcorrection is needed to compensate the initial steer, which increases the likelihood of an accident. I have not had an accident, but I have had 2 close calls with other vehicles on the highway. I will cite the most recent one below. The dealership has reproduced my issue and is planning on implementing a fix. I have provided the dealership Service Bulletin 23-037. No warning lights/lamps illuminate whatsoever. According to the car, this is treated as ‘normal’ behavior.
Mfg Campaign: 11566208
Recall Date: Jan 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
At approximately 15,000 miles we started noticing steering issues. We've had the steering wheel lock up on the highway. I was attempting to make a minute correction to stay in my lane and was unable to move to the steering wheel. I had to grab the wheel with both hands and jerk forcefully to free the wheel up. Most of the time the steering issue is more subtle. Varies between momentary locking to momentary steering lash. The dealer stated no service bulletins or recalls affecting my VIN. No vehicle warning lights associated with the steering issue. I have not yet had the dealer test drive it. I feel the issue is too subtle most of the time for someone who had not been driving the vehicle since new to notice.
Corrective Action:
At approximately 15,000 miles we started noticing steering issues. We've had the steering wheel lock up on the highway. I was attempting to make a minute correction to stay in my lane and was unable to move to the steering wheel. I had to grab the wheel with both hands and jerk forcefully to free the wheel up. Most of the time the steering issue is more subtle. Varies between momentary locking to momentary steering lash. The dealer stated no service bulletins or recalls affecting my VIN. No vehicle warning lights associated with the steering issue. I have not yet had the dealer test drive it. I feel the issue is too subtle most of the time for someone who had not been driving the vehicle since new to notice.
Additional Notes:
At approximately 15,000 miles we started noticing steering issues. We've had the steering wheel lock up on the highway. I was attempting to make a minute correction to stay in my lane and was unable to move to the steering wheel. I had to grab the wheel with both hands and jerk forcefully to free the wheel up. Most of the time the steering issue is more subtle. Varies between momentary locking to momentary steering lash. The dealer stated no service bulletins or recalls affecting my VIN. No vehicle warning lights associated with the steering issue. I have not yet had the dealer test drive it. I feel the issue is too subtle most of the time for someone who had not been driving the vehicle since new to notice.
Mfg Campaign: 11566232
Recall Date: Jan 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
Potential Consequences:
The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200.
Mfg Campaign: 11565830
Recall Date: Jan 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200.
Mfg Campaign: 11565830
Recall Date: Jan 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel sticks. Noticeable on highway
Corrective Action:
Steering wheel sticks. Noticeable on highway
Additional Notes:
Steering wheel sticks. Noticeable on highway
Mfg Campaign: 11565638
Recall Date: Jan 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
My 2023 Honda Civic Sport Touring Hatchback which I bought new in May 2023 which now has 10700 miles driven and was serviced by my Honda dealership in Fall 2023 now exhibits a "sticky" or "notchy" steering wheel sensation off of dead center steering at straight line highway speeds. It is gradually becoming more noticeable so I am going to report it to my dealership. There are no warning messages. I've turned off the lane crossing safety warning device because this symptom resembles that sensation. I've ensured my tires are at the recommended PSI. I'm not comfortable driving it for long distances on the interstate because this sensation increases with time and mileage driven.
Corrective Action:
My 2023 Honda Civic Sport Touring Hatchback which I bought new in May 2023 which now has 10700 miles driven and was serviced by my Honda dealership in Fall 2023 now exhibits a "sticky" or "notchy" steering wheel sensation off of dead center steering at straight line highway speeds. It is gradually becoming more noticeable so I am going to report it to my dealership. There are no warning messages. I've turned off the lane crossing safety warning device because this symptom resembles that sensation. I've ensured my tires are at the recommended PSI. I'm not comfortable driving it for long distances on the interstate because this sensation increases with time and mileage driven.
Additional Notes:
My 2023 Honda Civic Sport Touring Hatchback which I bought new in May 2023 which now has 10700 miles driven and was serviced by my Honda dealership in Fall 2023 now exhibits a "sticky" or "notchy" steering wheel sensation off of dead center steering at straight line highway speeds. It is gradually becoming more noticeable so I am going to report it to my dealership. There are no warning messages. I've turned off the lane crossing safety warning device because this symptom resembles that sensation. I've ensured my tires are at the recommended PSI. I'm not comfortable driving it for long distances on the interstate because this sensation increases with time and mileage driven.
Mfg Campaign: 11565078
Recall Date: Jan 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When going around 50mph+, the steering wheel tends to feel "stuck" in the middle, which causes you to overcorrect it to the side, causing the driving to feel super unstable. When I take it to the dealership, they keep saying there are no warnings on diagnostics, so I get the car back with the same issue still happening at random times. Please help! There are tons of online posts about this same issue with the same model of Civic and it doesn't seem like dealerships know what to do about it. It's a very uncomfortable way to drive a car and feels very unsafe.
Corrective Action:
When going around 50mph+, the steering wheel tends to feel "stuck" in the middle, which causes you to overcorrect it to the side, causing the driving to feel super unstable. When I take it to the dealership, they keep saying there are no warnings on diagnostics, so I get the car back with the same issue still happening at random times. Please help! There are tons of online posts about this same issue with the same model of Civic and it doesn't seem like dealerships know what to do about it. It's a very uncomfortable way to drive a car and feels very unsafe.
Additional Notes:
When going around 50mph+, the steering wheel tends to feel "stuck" in the middle, which causes you to overcorrect it to the side, causing the driving to feel super unstable. When I take it to the dealership, they keep saying there are no warnings on diagnostics, so I get the car back with the same issue still happening at random times. Please help! There are tons of online posts about this same issue with the same model of Civic and it doesn't seem like dealerships know what to do about it. It's a very uncomfortable way to drive a car and feels very unsafe.
Mfg Campaign: 11564934
Recall Date: Jan 11, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Intermittently, and only within the past 2000 miles or so, the steering will begin to have a notchy feel during highway driving. The steering requires excessive force to move the wheel and then the wheel jerks and causes the steering to do the same. It is very dangerous and unsettling at highway speeds. The issue seems to only occur above 45mph, but again, it is not happening every time I drive above 45mph.
Corrective Action:
Intermittently, and only within the past 2000 miles or so, the steering will begin to have a notchy feel during highway driving. The steering requires excessive force to move the wheel and then the wheel jerks and causes the steering to do the same. It is very dangerous and unsettling at highway speeds. The issue seems to only occur above 45mph, but again, it is not happening every time I drive above 45mph.
Additional Notes:
Intermittently, and only within the past 2000 miles or so, the steering will begin to have a notchy feel during highway driving. The steering requires excessive force to move the wheel and then the wheel jerks and causes the steering to do the same. It is very dangerous and unsettling at highway speeds. The issue seems to only occur above 45mph, but again, it is not happening every time I drive above 45mph.
Mfg Campaign: 11564469
Recall Date: Jan 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I was driving my new 2023 Honda Civic Touring’s the engine started running rough and the check light indicators came on with the following items to “See your dealer” despite this car being less than 3 months old and with just over 1,000 miles on the odometer: - Brake System Problem… - Electric Power Steering System Problem… - Electric Parking Brake System Problem… - Tire Pressure Monitor System Problem… - Emission System Problem… Some of these above items negatively affect the safe operation of the vehicle and increase risk to the occupant(s). After coordinating with the Honda dealership where we purchased this Civic and the Honda Roadside Assistance, they towed our disabled Civic to the closest Honda dealership. A Honda Service Advisor informed us our Civic had a major engine issue (cracked engine block) which was a manufacturer's defect. After 36 days they completed the major warranty repairs totaling over $6,000 (primarily replaced the engine short block which eliminated the above listed issues). It should be noted, the two local Honda dealerships and Honda Roadside Assistance (1-800-864-5211) were very professional and helpful. However, to our surprise the American Honda Motor Co, Inc; Honda Automotive Customer Service, [XXX] ) has been unresponsive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When I was driving my new 2023 Honda Civic Touring’s the engine started running rough and the check light indicators came on with the following items to “See your dealer” despite this car being less than 3 months old and with just over 1,000 miles on the odometer: - Brake System Problem… - Electric Power Steering System Problem… - Electric Parking Brake System Problem… - Tire Pressure Monitor System Problem… - Emission System Problem… Some of these above items negatively affect the safe operation of the vehicle and increase risk to the occupant(s). After coordinating with the Honda dealership where we purchased this Civic and the Honda Roadside Assistance, they towed our disabled Civic to the closest Honda dealership. A Honda Service Advisor informed us our Civic had a major engine issue (cracked engine block) which was a manufacturer's defect. After 36 days they completed the major warranty repairs totaling over $6,000 (primarily replaced the engine short block which eliminated the above listed issues). It should be noted, the two local Honda dealerships and Honda Roadside Assistance (1-800-864-5211) were very professional and helpful. However, to our surprise the American Honda Motor Co, Inc; Honda Automotive Customer Service, [XXX] ) has been unresponsive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When I was driving my new 2023 Honda Civic Touring’s the engine started running rough and the check light indicators came on with the following items to “See your dealer” despite this car being less than 3 months old and with just over 1,000 miles on the odometer: - Brake System Problem… - Electric Power Steering System Problem… - Electric Parking Brake System Problem… - Tire Pressure Monitor System Problem… - Emission System Problem… Some of these above items negatively affect the safe operation of the vehicle and increase risk to the occupant(s). After coordinating with the Honda dealership where we purchased this Civic and the Honda Roadside Assistance, they towed our disabled Civic to the closest Honda dealership. A Honda Service Advisor informed us our Civic had a major engine issue (cracked engine block) which was a manufacturer's defect. After 36 days they completed the major warranty repairs totaling over $6,000 (primarily replaced the engine short block which eliminated the above listed issues). It should be noted, the two local Honda dealerships and Honda Roadside Assistance (1-800-864-5211) were very professional and helpful. However, to our surprise the American Honda Motor Co, Inc; Honda Automotive Customer Service, [XXX] ) has been unresponsive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564259
Recall Date: Jan 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When I was driving my new 2023 Honda Civic Touring’s the engine started running rough and the check light indicators came on with the following items to “See your dealer” despite this car being less than 3 months old and with just over 1,000 miles on the odometer: - Brake System Problem… - Electric Power Steering System Problem… - Electric Parking Brake System Problem… - Tire Pressure Monitor System Problem… - Emission System Problem… Some of these above items negatively affect the safe operation of the vehicle and increase risk to the occupant(s). After coordinating with the Honda dealership where we purchased this Civic and the Honda Roadside Assistance, they towed our disabled Civic to the closest Honda dealership. A Honda Service Advisor informed us our Civic had a major engine issue (cracked engine block) which was a manufacturer's defect. After 36 days they completed the major warranty repairs totaling over $6,000 (primarily replaced the engine short block which eliminated the above listed issues). It should be noted, the two local Honda dealerships and Honda Roadside Assistance (1-800-864-5211) were very professional and helpful. However, to our surprise the American Honda Motor Co, Inc; Honda Automotive Customer Service, [XXX] ) has been unresponsive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When I was driving my new 2023 Honda Civic Touring’s the engine started running rough and the check light indicators came on with the following items to “See your dealer” despite this car being less than 3 months old and with just over 1,000 miles on the odometer: - Brake System Problem… - Electric Power Steering System Problem… - Electric Parking Brake System Problem… - Tire Pressure Monitor System Problem… - Emission System Problem… Some of these above items negatively affect the safe operation of the vehicle and increase risk to the occupant(s). After coordinating with the Honda dealership where we purchased this Civic and the Honda Roadside Assistance, they towed our disabled Civic to the closest Honda dealership. A Honda Service Advisor informed us our Civic had a major engine issue (cracked engine block) which was a manufacturer's defect. After 36 days they completed the major warranty repairs totaling over $6,000 (primarily replaced the engine short block which eliminated the above listed issues). It should be noted, the two local Honda dealerships and Honda Roadside Assistance (1-800-864-5211) were very professional and helpful. However, to our surprise the American Honda Motor Co, Inc; Honda Automotive Customer Service, [XXX] ) has been unresponsive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When I was driving my new 2023 Honda Civic Touring’s the engine started running rough and the check light indicators came on with the following items to “See your dealer” despite this car being less than 3 months old and with just over 1,000 miles on the odometer: - Brake System Problem… - Electric Power Steering System Problem… - Electric Parking Brake System Problem… - Tire Pressure Monitor System Problem… - Emission System Problem… Some of these above items negatively affect the safe operation of the vehicle and increase risk to the occupant(s). After coordinating with the Honda dealership where we purchased this Civic and the Honda Roadside Assistance, they towed our disabled Civic to the closest Honda dealership. A Honda Service Advisor informed us our Civic had a major engine issue (cracked engine block) which was a manufacturer's defect. After 36 days they completed the major warranty repairs totaling over $6,000 (primarily replaced the engine short block which eliminated the above listed issues). It should be noted, the two local Honda dealerships and Honda Roadside Assistance (1-800-864-5211) were very professional and helpful. However, to our surprise the American Honda Motor Co, Inc; Honda Automotive Customer Service, [XXX] ) has been unresponsive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564259
Recall Date: Jan 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles
Corrective Action:
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles
Additional Notes:
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles
Mfg Campaign: 11563995
Recall Date: Jan 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles
Corrective Action:
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles
Additional Notes:
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles
Mfg Campaign: 11563995
Recall Date: Jan 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles
Corrective Action:
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles
Additional Notes:
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles
Mfg Campaign: 11563995
Recall Date: Jan 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel feels stiff while driving on the road and difficultly keeping car in lane
Corrective Action:
Steering wheel feels stiff while driving on the road and difficultly keeping car in lane
Additional Notes:
Steering wheel feels stiff while driving on the road and difficultly keeping car in lane
Mfg Campaign: 11563700
Recall Date: Jan 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving the wheels feels sticky and would sometimes get stuck in positions only when driving highway speeds above 30 mph. Making minor adjustments while driving feel harsh.
Corrective Action:
When driving the wheels feels sticky and would sometimes get stuck in positions only when driving highway speeds above 30 mph. Making minor adjustments while driving feel harsh.
Additional Notes:
When driving the wheels feels sticky and would sometimes get stuck in positions only when driving highway speeds above 30 mph. Making minor adjustments while driving feel harsh.
Mfg Campaign: 11563840
Recall Date: Jan 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering is sticky in nature. Is not stuck but demonstrates small temporary resistance to steering wheel inputs. Steering wheel then snaps free and is easily moved about. Honda Dealer Reno, NV found no discrepancies with steering. No codes set. Problem seen is mostly freeway speeds and when moving steering wheel to stay in lane or to change lanes.
Corrective Action:
Steering is sticky in nature. Is not stuck but demonstrates small temporary resistance to steering wheel inputs. Steering wheel then snaps free and is easily moved about. Honda Dealer Reno, NV found no discrepancies with steering. No codes set. Problem seen is mostly freeway speeds and when moving steering wheel to stay in lane or to change lanes.
Additional Notes:
Steering is sticky in nature. Is not stuck but demonstrates small temporary resistance to steering wheel inputs. Steering wheel then snaps free and is easily moved about. Honda Dealer Reno, NV found no discrepancies with steering. No codes set. Problem seen is mostly freeway speeds and when moving steering wheel to stay in lane or to change lanes.
Mfg Campaign: 11563650
Recall Date: Jan 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on.
Corrective Action:
About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on.
Additional Notes:
About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on.
Mfg Campaign: 11563406
Recall Date: Jan 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on.
Corrective Action:
About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on.
Additional Notes:
About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on.
Mfg Campaign: 11563406
Recall Date: Jan 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on.
Corrective Action:
About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on.
Additional Notes:
About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on.
Mfg Campaign: 11563406
Recall Date: Jan 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
On my 2023 Honda civic sport the steering wheel is sticking specially during freeways speeds. I took the vehicle to Stockton Honda in Stockton Ca . According to the tech he was unable to reproduce the sticky steering wheel. (To be noted the car had the same miles as when I dropped it off at Stockton Honda ) this vehicle is unsafe for me to drive.
Corrective Action:
On my 2023 Honda civic sport the steering wheel is sticking specially during freeways speeds. I took the vehicle to Stockton Honda in Stockton Ca . According to the tech he was unable to reproduce the sticky steering wheel. (To be noted the car had the same miles as when I dropped it off at Stockton Honda ) this vehicle is unsafe for me to drive.
Additional Notes:
On my 2023 Honda civic sport the steering wheel is sticking specially during freeways speeds. I took the vehicle to Stockton Honda in Stockton Ca . According to the tech he was unable to reproduce the sticky steering wheel. (To be noted the car had the same miles as when I dropped it off at Stockton Honda ) this vehicle is unsafe for me to drive.
Mfg Campaign: 11562502
Recall Date: Dec 29, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury