Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SJS, MJU, QJT, VJV
Recall Date: Oct 3, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YFW
Recall Date: Oct 19, 2023
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
Driving down the road with cruise control set, twice it has turned off for no reason. It refuses to turn back on no matter what I do. It can only be "fixed" by restarting the car. My safety and others is at risk because I can't keep my speed as consistent as using cruise control, taking my attention away from the road since I'm now concentrating more in my speed. I have not taken it to the dealer yet as others on the forums say the dealers are doing nothing about it. No warning lamps or warnings of any type before. Once the cruise fails, I get an icon on the screen but no message.
Corrective Action:
Driving down the road with cruise control set, twice it has turned off for no reason. It refuses to turn back on no matter what I do. It can only be "fixed" by restarting the car. My safety and others is at risk because I can't keep my speed as consistent as using cruise control, taking my attention away from the road since I'm now concentrating more in my speed. I have not taken it to the dealer yet as others on the forums say the dealers are doing nothing about it. No warning lamps or warnings of any type before. Once the cruise fails, I get an icon on the screen but no message.
Additional Notes:
Driving down the road with cruise control set, twice it has turned off for no reason. It refuses to turn back on no matter what I do. It can only be "fixed" by restarting the car. My safety and others is at risk because I can't keep my speed as consistent as using cruise control, taking my attention away from the road since I'm now concentrating more in my speed. I have not taken it to the dealer yet as others on the forums say the dealers are doing nothing about it. No warning lamps or warnings of any type before. Once the cruise fails, I get an icon on the screen but no message.
Mfg Campaign: 11448104
Recall Date: Jan 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After driving anywhere from 20-30 minutes my car’s cruise control feature experiences a bug. From my experience while the vehicle is in cruise control the cars system will make a low tone elongated beep and the cruise control system will stop working. As the vehicle is in motion and attempting to engage/set the cruise control feature the HUD alerts that the “cruise control” needs to be on/active. No matter how many times you deactivate and activate cruise control the system will not allow you to set ANY desired speed because it perceives the cruise control feature as “off”. The only fix I’ve found is to come to a complete stop or park and restart the vehicle. I’m not the only person to experience this. The photo uploaded shows the HUD telling me that the ACC is off when it is in fact on. However the system will not engage and set the speed. Yet, I hope I have offered the most details. My suggestion is to rewrite the coding/update for the cars system to detect the cars cruise control feature. OR implement a double click which overrides/automatically turns the CC feature on and SETS the desired speed.
Corrective Action:
After driving anywhere from 20-30 minutes my car’s cruise control feature experiences a bug. From my experience while the vehicle is in cruise control the cars system will make a low tone elongated beep and the cruise control system will stop working. As the vehicle is in motion and attempting to engage/set the cruise control feature the HUD alerts that the “cruise control” needs to be on/active. No matter how many times you deactivate and activate cruise control the system will not allow you to set ANY desired speed because it perceives the cruise control feature as “off”. The only fix I’ve found is to come to a complete stop or park and restart the vehicle. I’m not the only person to experience this. The photo uploaded shows the HUD telling me that the ACC is off when it is in fact on. However the system will not engage and set the speed. Yet, I hope I have offered the most details. My suggestion is to rewrite the coding/update for the cars system to detect the cars cruise control feature. OR implement a double click which overrides/automatically turns the CC feature on and SETS the desired speed.
Additional Notes:
After driving anywhere from 20-30 minutes my car’s cruise control feature experiences a bug. From my experience while the vehicle is in cruise control the cars system will make a low tone elongated beep and the cruise control system will stop working. As the vehicle is in motion and attempting to engage/set the cruise control feature the HUD alerts that the “cruise control” needs to be on/active. No matter how many times you deactivate and activate cruise control the system will not allow you to set ANY desired speed because it perceives the cruise control feature as “off”. The only fix I’ve found is to come to a complete stop or park and restart the vehicle. I’m not the only person to experience this. The photo uploaded shows the HUD telling me that the ACC is off when it is in fact on. However the system will not engage and set the speed. Yet, I hope I have offered the most details. My suggestion is to rewrite the coding/update for the cars system to detect the cars cruise control feature. OR implement a double click which overrides/automatically turns the CC feature on and SETS the desired speed.
Mfg Campaign: 11447950
Recall Date: Jan 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
After driving anywhere from 20-30 minutes my car’s cruise control feature experiences a bug. From my experience while the vehicle is in cruise control the cars system will make a low tone elongated beep and the cruise control system will stop working. As the vehicle is in motion and attempting to engage/set the cruise control feature the HUD alerts that the “cruise control” needs to be on/active. No matter how many times you deactivate and activate cruise control the system will not allow you to set ANY desired speed because it perceives the cruise control feature as “off”. The only fix I’ve found is to come to a complete stop or park and restart the vehicle. I’m not the only person to experience this. The photo uploaded shows the HUD telling me that the ACC is off when it is in fact on. However the system will not engage and set the speed. Yet, I hope I have offered the most details. My suggestion is to rewrite the coding/update for the cars system to detect the cars cruise control feature. OR implement a double click which overrides/automatically turns the CC feature on and SETS the desired speed.
Corrective Action:
After driving anywhere from 20-30 minutes my car’s cruise control feature experiences a bug. From my experience while the vehicle is in cruise control the cars system will make a low tone elongated beep and the cruise control system will stop working. As the vehicle is in motion and attempting to engage/set the cruise control feature the HUD alerts that the “cruise control” needs to be on/active. No matter how many times you deactivate and activate cruise control the system will not allow you to set ANY desired speed because it perceives the cruise control feature as “off”. The only fix I’ve found is to come to a complete stop or park and restart the vehicle. I’m not the only person to experience this. The photo uploaded shows the HUD telling me that the ACC is off when it is in fact on. However the system will not engage and set the speed. Yet, I hope I have offered the most details. My suggestion is to rewrite the coding/update for the cars system to detect the cars cruise control feature. OR implement a double click which overrides/automatically turns the CC feature on and SETS the desired speed.
Additional Notes:
After driving anywhere from 20-30 minutes my car’s cruise control feature experiences a bug. From my experience while the vehicle is in cruise control the cars system will make a low tone elongated beep and the cruise control system will stop working. As the vehicle is in motion and attempting to engage/set the cruise control feature the HUD alerts that the “cruise control” needs to be on/active. No matter how many times you deactivate and activate cruise control the system will not allow you to set ANY desired speed because it perceives the cruise control feature as “off”. The only fix I’ve found is to come to a complete stop or park and restart the vehicle. I’m not the only person to experience this. The photo uploaded shows the HUD telling me that the ACC is off when it is in fact on. However the system will not engage and set the speed. Yet, I hope I have offered the most details. My suggestion is to rewrite the coding/update for the cars system to detect the cars cruise control feature. OR implement a double click which overrides/automatically turns the CC feature on and SETS the desired speed.
Mfg Campaign: 11447950
Recall Date: Jan 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
After driving anywhere from 20-30 minutes my car’s cruise control feature experiences a bug. From my experience while the vehicle is in cruise control the cars system will make a low tone elongated beep and the cruise control system will stop working. As the vehicle is in motion and attempting to engage/set the cruise control feature the HUD alerts that the “cruise control” needs to be on/active. No matter how many times you deactivate and activate cruise control the system will not allow you to set ANY desired speed because it perceives the cruise control feature as “off”. The only fix I’ve found is to come to a complete stop or park and restart the vehicle. I’m not the only person to experience this. The photo uploaded shows the HUD telling me that the ACC is off when it is in fact on. However the system will not engage and set the speed. Yet, I hope I have offered the most details. My suggestion is to rewrite the coding/update for the cars system to detect the cars cruise control feature. OR implement a double click which overrides/automatically turns the CC feature on and SETS the desired speed.
Corrective Action:
After driving anywhere from 20-30 minutes my car’s cruise control feature experiences a bug. From my experience while the vehicle is in cruise control the cars system will make a low tone elongated beep and the cruise control system will stop working. As the vehicle is in motion and attempting to engage/set the cruise control feature the HUD alerts that the “cruise control” needs to be on/active. No matter how many times you deactivate and activate cruise control the system will not allow you to set ANY desired speed because it perceives the cruise control feature as “off”. The only fix I’ve found is to come to a complete stop or park and restart the vehicle. I’m not the only person to experience this. The photo uploaded shows the HUD telling me that the ACC is off when it is in fact on. However the system will not engage and set the speed. Yet, I hope I have offered the most details. My suggestion is to rewrite the coding/update for the cars system to detect the cars cruise control feature. OR implement a double click which overrides/automatically turns the CC feature on and SETS the desired speed.
Additional Notes:
After driving anywhere from 20-30 minutes my car’s cruise control feature experiences a bug. From my experience while the vehicle is in cruise control the cars system will make a low tone elongated beep and the cruise control system will stop working. As the vehicle is in motion and attempting to engage/set the cruise control feature the HUD alerts that the “cruise control” needs to be on/active. No matter how many times you deactivate and activate cruise control the system will not allow you to set ANY desired speed because it perceives the cruise control feature as “off”. The only fix I’ve found is to come to a complete stop or park and restart the vehicle. I’m not the only person to experience this. The photo uploaded shows the HUD telling me that the ACC is off when it is in fact on. However the system will not engage and set the speed. Yet, I hope I have offered the most details. My suggestion is to rewrite the coding/update for the cars system to detect the cars cruise control feature. OR implement a double click which overrides/automatically turns the CC feature on and SETS the desired speed.
Mfg Campaign: 11447950
Recall Date: Jan 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ACC and normal Cruise control always stops or canceling while on driving on the freeway.
Corrective Action:
ACC and normal Cruise control always stops or canceling while on driving on the freeway.
Additional Notes:
ACC and normal Cruise control always stops or canceling while on driving on the freeway.
Mfg Campaign: 11447704
Recall Date: Jan 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving car on I-76 in Pennsylvania. Speed set to 72 MPH. Passed a truck and the cruise control shut off without warning and would not restart. This posed a risk to me because I had just completed a pass of a truck and started to slow without my knowledge. This resulted in the truck catching back up to me on a curve - a dangerous situation (a truck would never pass on the right, let alone in a curve.)
Corrective Action:
Driving car on I-76 in Pennsylvania. Speed set to 72 MPH. Passed a truck and the cruise control shut off without warning and would not restart. This posed a risk to me because I had just completed a pass of a truck and started to slow without my knowledge. This resulted in the truck catching back up to me on a curve - a dangerous situation (a truck would never pass on the right, let alone in a curve.)
Additional Notes:
Driving car on I-76 in Pennsylvania. Speed set to 72 MPH. Passed a truck and the cruise control shut off without warning and would not restart. This posed a risk to me because I had just completed a pass of a truck and started to slow without my knowledge. This resulted in the truck catching back up to me on a curve - a dangerous situation (a truck would never pass on the right, let alone in a curve.)
Mfg Campaign: 11447612
Recall Date: Jan 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Honda Civic. The contact stated that while driving at highway speeds with the cruise control activated, the cruise control would independently deactivate without warning. The contact had taken the vehicle to a dealer where they informed him that they were unaware of the failure. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Honda Civic. The contact stated that while driving at highway speeds with the cruise control activated, the cruise control would independently deactivate without warning. The contact had taken the vehicle to a dealer where they informed him that they were unaware of the failure. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Honda Civic. The contact stated that while driving at highway speeds with the cruise control activated, the cruise control would independently deactivate without warning. The contact had taken the vehicle to a dealer where they informed him that they were unaware of the failure. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Mfg Campaign: 11447492
Recall Date: Jan 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Was driving on the interstate at approximately 75 MPH. Randomly the cruise control stopped keeping speed. Someone was on my tail when it disabled and could not get it to re-engage. The dash said the cruise control system was still enabled, but would not allow me to set the speed. I'm reading on online forums about several other drivers of this particular model vehicle are having this same issue. When trying to set the speed, it beeped 3 times. Turning off the car and back on re-enabled the cruise control.
Corrective Action:
Was driving on the interstate at approximately 75 MPH. Randomly the cruise control stopped keeping speed. Someone was on my tail when it disabled and could not get it to re-engage. The dash said the cruise control system was still enabled, but would not allow me to set the speed. I'm reading on online forums about several other drivers of this particular model vehicle are having this same issue. When trying to set the speed, it beeped 3 times. Turning off the car and back on re-enabled the cruise control.
Additional Notes:
Was driving on the interstate at approximately 75 MPH. Randomly the cruise control stopped keeping speed. Someone was on my tail when it disabled and could not get it to re-engage. The dash said the cruise control system was still enabled, but would not allow me to set the speed. I'm reading on online forums about several other drivers of this particular model vehicle are having this same issue. When trying to set the speed, it beeped 3 times. Turning off the car and back on re-enabled the cruise control.
Mfg Campaign: 11446753
Recall Date: Jan 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Was driving on the interstate at approximately 75 MPH. Randomly the cruise control stopped keeping speed. Someone was on my tail when it disabled and could not get it to re-engage. The dash said the cruise control system was still enabled, but would not allow me to set the speed. I'm reading on online forums about several other drivers of this particular model vehicle are having this same issue. When trying to set the speed, it beeped 3 times. Turning off the car and back on re-enabled the cruise control.
Corrective Action:
Was driving on the interstate at approximately 75 MPH. Randomly the cruise control stopped keeping speed. Someone was on my tail when it disabled and could not get it to re-engage. The dash said the cruise control system was still enabled, but would not allow me to set the speed. I'm reading on online forums about several other drivers of this particular model vehicle are having this same issue. When trying to set the speed, it beeped 3 times. Turning off the car and back on re-enabled the cruise control.
Additional Notes:
Was driving on the interstate at approximately 75 MPH. Randomly the cruise control stopped keeping speed. Someone was on my tail when it disabled and could not get it to re-engage. The dash said the cruise control system was still enabled, but would not allow me to set the speed. I'm reading on online forums about several other drivers of this particular model vehicle are having this same issue. When trying to set the speed, it beeped 3 times. Turning off the car and back on re-enabled the cruise control.
Mfg Campaign: 11446753
Recall Date: Jan 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2022 Honda, VIN [XXX] when in cruise control mode either Adaptive Cruise Control or regular, Cruise control mode intermittently shuts off. The Automatic headlight diming function also shuts off. There are no messages, warnings or codes associated with it. Attempting to reset the cruise does not works and the car beeps when it is attempted. The only way to reset cruise control is to stop, place the car in Park or stop, place the car in park and turn the ignition off and restart. The issue is that when in traffic on the interstate, when cruise shuts off, operator (me) may not necessarily se it when it happens. As the car slows unknowingly, vehicles behind may run in to the car or create unnecessary congestion. The dealer asked if I could video this and I did. The video was after it shutoff and my attempts to reset it. I provided this video to the dealer and they indicated that it was useless, though it was requested by them. I have had my car at the dealers' service center 3 times now and they could no replicate the issue. However the issue occurs intermittently and usually on long (50 miles or more) interstate drives which they have not performed. The issue started within 1 week of purchasing the vehicle. The environment that this occurs in has always been clear, no inclement weather, sometimes in traffic and others when isolated. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My 2022 Honda, VIN [XXX] when in cruise control mode either Adaptive Cruise Control or regular, Cruise control mode intermittently shuts off. The Automatic headlight diming function also shuts off. There are no messages, warnings or codes associated with it. Attempting to reset the cruise does not works and the car beeps when it is attempted. The only way to reset cruise control is to stop, place the car in Park or stop, place the car in park and turn the ignition off and restart. The issue is that when in traffic on the interstate, when cruise shuts off, operator (me) may not necessarily se it when it happens. As the car slows unknowingly, vehicles behind may run in to the car or create unnecessary congestion. The dealer asked if I could video this and I did. The video was after it shutoff and my attempts to reset it. I provided this video to the dealer and they indicated that it was useless, though it was requested by them. I have had my car at the dealers' service center 3 times now and they could no replicate the issue. However the issue occurs intermittently and usually on long (50 miles or more) interstate drives which they have not performed. The issue started within 1 week of purchasing the vehicle. The environment that this occurs in has always been clear, no inclement weather, sometimes in traffic and others when isolated. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My 2022 Honda, VIN [XXX] when in cruise control mode either Adaptive Cruise Control or regular, Cruise control mode intermittently shuts off. The Automatic headlight diming function also shuts off. There are no messages, warnings or codes associated with it. Attempting to reset the cruise does not works and the car beeps when it is attempted. The only way to reset cruise control is to stop, place the car in Park or stop, place the car in park and turn the ignition off and restart. The issue is that when in traffic on the interstate, when cruise shuts off, operator (me) may not necessarily se it when it happens. As the car slows unknowingly, vehicles behind may run in to the car or create unnecessary congestion. The dealer asked if I could video this and I did. The video was after it shutoff and my attempts to reset it. I provided this video to the dealer and they indicated that it was useless, though it was requested by them. I have had my car at the dealers' service center 3 times now and they could no replicate the issue. However the issue occurs intermittently and usually on long (50 miles or more) interstate drives which they have not performed. The issue started within 1 week of purchasing the vehicle. The environment that this occurs in has always been clear, no inclement weather, sometimes in traffic and others when isolated. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11446571
Recall Date: Jan 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My 2022 Honda, VIN [XXX] when in cruise control mode either Adaptive Cruise Control or regular, Cruise control mode intermittently shuts off. The Automatic headlight diming function also shuts off. There are no messages, warnings or codes associated with it. Attempting to reset the cruise does not works and the car beeps when it is attempted. The only way to reset cruise control is to stop, place the car in Park or stop, place the car in park and turn the ignition off and restart. The issue is that when in traffic on the interstate, when cruise shuts off, operator (me) may not necessarily se it when it happens. As the car slows unknowingly, vehicles behind may run in to the car or create unnecessary congestion. The dealer asked if I could video this and I did. The video was after it shutoff and my attempts to reset it. I provided this video to the dealer and they indicated that it was useless, though it was requested by them. I have had my car at the dealers' service center 3 times now and they could no replicate the issue. However the issue occurs intermittently and usually on long (50 miles or more) interstate drives which they have not performed. The issue started within 1 week of purchasing the vehicle. The environment that this occurs in has always been clear, no inclement weather, sometimes in traffic and others when isolated. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My 2022 Honda, VIN [XXX] when in cruise control mode either Adaptive Cruise Control or regular, Cruise control mode intermittently shuts off. The Automatic headlight diming function also shuts off. There are no messages, warnings or codes associated with it. Attempting to reset the cruise does not works and the car beeps when it is attempted. The only way to reset cruise control is to stop, place the car in Park or stop, place the car in park and turn the ignition off and restart. The issue is that when in traffic on the interstate, when cruise shuts off, operator (me) may not necessarily se it when it happens. As the car slows unknowingly, vehicles behind may run in to the car or create unnecessary congestion. The dealer asked if I could video this and I did. The video was after it shutoff and my attempts to reset it. I provided this video to the dealer and they indicated that it was useless, though it was requested by them. I have had my car at the dealers' service center 3 times now and they could no replicate the issue. However the issue occurs intermittently and usually on long (50 miles or more) interstate drives which they have not performed. The issue started within 1 week of purchasing the vehicle. The environment that this occurs in has always been clear, no inclement weather, sometimes in traffic and others when isolated. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My 2022 Honda, VIN [XXX] when in cruise control mode either Adaptive Cruise Control or regular, Cruise control mode intermittently shuts off. The Automatic headlight diming function also shuts off. There are no messages, warnings or codes associated with it. Attempting to reset the cruise does not works and the car beeps when it is attempted. The only way to reset cruise control is to stop, place the car in Park or stop, place the car in park and turn the ignition off and restart. The issue is that when in traffic on the interstate, when cruise shuts off, operator (me) may not necessarily se it when it happens. As the car slows unknowingly, vehicles behind may run in to the car or create unnecessary congestion. The dealer asked if I could video this and I did. The video was after it shutoff and my attempts to reset it. I provided this video to the dealer and they indicated that it was useless, though it was requested by them. I have had my car at the dealers' service center 3 times now and they could no replicate the issue. However the issue occurs intermittently and usually on long (50 miles or more) interstate drives which they have not performed. The issue started within 1 week of purchasing the vehicle. The environment that this occurs in has always been clear, no inclement weather, sometimes in traffic and others when isolated. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11446571
Recall Date: Jan 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Cruise control shuts off while I am using it without warning and then will not allow me to reengage it. Happens frequently, approximately 2 times a week while I am driving to/from work (about 45 miles each way). Turns off randomly, usually after driving for 30 min. When it shuts off there is only a 2 second beep noise as it is shutting off and no visual messages or warnings. when I try to reengage it, it only gives a quick beep noise but does not turn back on until the car is completely stopped. I brought the vehicle to 2 Honda dealerships 3 separate times for a total of 4 days to get looked at. No one was able to provide a fix. The 2nd time I brought it into Honda, they were able to reproduce the problem but still did not know how to fix it and advised me to bring it to the dealership I leased my vehicle from. This is a big problem because out of nowhere my vehicle will begin to slow down with no warning at all.
Corrective Action:
Cruise control shuts off while I am using it without warning and then will not allow me to reengage it. Happens frequently, approximately 2 times a week while I am driving to/from work (about 45 miles each way). Turns off randomly, usually after driving for 30 min. When it shuts off there is only a 2 second beep noise as it is shutting off and no visual messages or warnings. when I try to reengage it, it only gives a quick beep noise but does not turn back on until the car is completely stopped. I brought the vehicle to 2 Honda dealerships 3 separate times for a total of 4 days to get looked at. No one was able to provide a fix. The 2nd time I brought it into Honda, they were able to reproduce the problem but still did not know how to fix it and advised me to bring it to the dealership I leased my vehicle from. This is a big problem because out of nowhere my vehicle will begin to slow down with no warning at all.
Additional Notes:
Cruise control shuts off while I am using it without warning and then will not allow me to reengage it. Happens frequently, approximately 2 times a week while I am driving to/from work (about 45 miles each way). Turns off randomly, usually after driving for 30 min. When it shuts off there is only a 2 second beep noise as it is shutting off and no visual messages or warnings. when I try to reengage it, it only gives a quick beep noise but does not turn back on until the car is completely stopped. I brought the vehicle to 2 Honda dealerships 3 separate times for a total of 4 days to get looked at. No one was able to provide a fix. The 2nd time I brought it into Honda, they were able to reproduce the problem but still did not know how to fix it and advised me to bring it to the dealership I leased my vehicle from. This is a big problem because out of nowhere my vehicle will begin to slow down with no warning at all.
Mfg Campaign: 11446484
Recall Date: Jan 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My cruise control shut itself off during interstate driving with a car behind me. This seems to be a widespread issue per owner forums for the 11th generation 2022 model Civics of all varieties. I did not have the driver attention system on, was driving at night, and was not using adaptive cruise control. I have not gone to a dealership yet because per others’ experiences it has been a waste of time. I am calling to let my dealer know of the issue and have them tell me when there is a solution. The issue has just appeared for the first time, my car is at ~1,000 miles, and I’ve had it for about 12 days. I have done very little driving with cruise control but will do a significant amount now. I believe this to be a safety issue. No warning lights come on and I’m order to reset cruise control, I needed to pull to the shoulder, restart the car, which is dangerous enough.
Corrective Action:
My cruise control shut itself off during interstate driving with a car behind me. This seems to be a widespread issue per owner forums for the 11th generation 2022 model Civics of all varieties. I did not have the driver attention system on, was driving at night, and was not using adaptive cruise control. I have not gone to a dealership yet because per others’ experiences it has been a waste of time. I am calling to let my dealer know of the issue and have them tell me when there is a solution. The issue has just appeared for the first time, my car is at ~1,000 miles, and I’ve had it for about 12 days. I have done very little driving with cruise control but will do a significant amount now. I believe this to be a safety issue. No warning lights come on and I’m order to reset cruise control, I needed to pull to the shoulder, restart the car, which is dangerous enough.
Additional Notes:
My cruise control shut itself off during interstate driving with a car behind me. This seems to be a widespread issue per owner forums for the 11th generation 2022 model Civics of all varieties. I did not have the driver attention system on, was driving at night, and was not using adaptive cruise control. I have not gone to a dealership yet because per others’ experiences it has been a waste of time. I am calling to let my dealer know of the issue and have them tell me when there is a solution. The issue has just appeared for the first time, my car is at ~1,000 miles, and I’ve had it for about 12 days. I have done very little driving with cruise control but will do a significant amount now. I believe this to be a safety issue. No warning lights come on and I’m order to reset cruise control, I needed to pull to the shoulder, restart the car, which is dangerous enough.
Mfg Campaign: 11446103
Recall Date: Jan 4, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The cruise control turns off by itself while driving and cannot be turned back on without restarting the car. It can put others at risk because of the unexpected speed change. The car has 800 miles and it has happened 3 times so far. No warnings or lights occurred prior to it shutting off. This seems to be a common issue according to the posts by others here: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963
Corrective Action:
The cruise control turns off by itself while driving and cannot be turned back on without restarting the car. It can put others at risk because of the unexpected speed change. The car has 800 miles and it has happened 3 times so far. No warnings or lights occurred prior to it shutting off. This seems to be a common issue according to the posts by others here: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963
Additional Notes:
The cruise control turns off by itself while driving and cannot be turned back on without restarting the car. It can put others at risk because of the unexpected speed change. The car has 800 miles and it has happened 3 times so far. No warnings or lights occurred prior to it shutting off. This seems to be a common issue according to the posts by others here: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963
Mfg Campaign: 11444978
Recall Date: Dec 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cruise control turns off by itself while driving and cannot be turned back on without restarting the car. It can put others at risk because of the unexpected speed change. The car has 800 miles and it has happened 3 times so far. No warnings or lights occurred prior to it shutting off. This seems to be a common issue according to the posts by others here: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963
Corrective Action:
The cruise control turns off by itself while driving and cannot be turned back on without restarting the car. It can put others at risk because of the unexpected speed change. The car has 800 miles and it has happened 3 times so far. No warnings or lights occurred prior to it shutting off. This seems to be a common issue according to the posts by others here: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963
Additional Notes:
The cruise control turns off by itself while driving and cannot be turned back on without restarting the car. It can put others at risk because of the unexpected speed change. The car has 800 miles and it has happened 3 times so far. No warnings or lights occurred prior to it shutting off. This seems to be a common issue according to the posts by others here: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963
Mfg Campaign: 11444978
Recall Date: Dec 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Cruise control (either in Adaptive Cruise Control or regular) disengages randomly and if you attempt to restart the cruise, the cruise control will not work. The cruise control icon will appear on the center display and beep, with the words "Cruise Control Off", to get this working again, the only way I've found is to stop the car and either put it in park and/or shut off the car or turn it back on. The problem seems to happen at random, and so the dealership at this point can not help me. This does not seem to be an isolated incident as others have been posting online about the exact same issue. ( See the following forum posts on https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/ ). Perhaps this is a software issue with the cruise on the new models... Hopefully Honda can get an update out fast! Disappointing that such a dangerous issue exists at launch of the new model...
Corrective Action:
Cruise control (either in Adaptive Cruise Control or regular) disengages randomly and if you attempt to restart the cruise, the cruise control will not work. The cruise control icon will appear on the center display and beep, with the words "Cruise Control Off", to get this working again, the only way I've found is to stop the car and either put it in park and/or shut off the car or turn it back on. The problem seems to happen at random, and so the dealership at this point can not help me. This does not seem to be an isolated incident as others have been posting online about the exact same issue. ( See the following forum posts on https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/ ). Perhaps this is a software issue with the cruise on the new models... Hopefully Honda can get an update out fast! Disappointing that such a dangerous issue exists at launch of the new model...
Additional Notes:
Cruise control (either in Adaptive Cruise Control or regular) disengages randomly and if you attempt to restart the cruise, the cruise control will not work. The cruise control icon will appear on the center display and beep, with the words "Cruise Control Off", to get this working again, the only way I've found is to stop the car and either put it in park and/or shut off the car or turn it back on. The problem seems to happen at random, and so the dealership at this point can not help me. This does not seem to be an isolated incident as others have been posting online about the exact same issue. ( See the following forum posts on https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/ ). Perhaps this is a software issue with the cruise on the new models... Hopefully Honda can get an update out fast! Disappointing that such a dangerous issue exists at launch of the new model...
Mfg Campaign: 11442415
Recall Date: Dec 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Cruise control (either in Adaptive Cruise Control or regular) disengages randomly and if you attempt to restart the cruise, the cruise control will not work. The cruise control icon will appear on the center display and beep, with the words "Cruise Control Off", to get this working again, the only way I've found is to stop the car and either put it in park and/or shut off the car or turn it back on. The problem seems to happen at random, and so the dealership at this point can not help me. This does not seem to be an isolated incident as others have been posting online about the exact same issue. ( See the following forum posts on https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/ ). Perhaps this is a software issue with the cruise on the new models... Hopefully Honda can get an update out fast! Disappointing that such a dangerous issue exists at launch of the new model...
Corrective Action:
Cruise control (either in Adaptive Cruise Control or regular) disengages randomly and if you attempt to restart the cruise, the cruise control will not work. The cruise control icon will appear on the center display and beep, with the words "Cruise Control Off", to get this working again, the only way I've found is to stop the car and either put it in park and/or shut off the car or turn it back on. The problem seems to happen at random, and so the dealership at this point can not help me. This does not seem to be an isolated incident as others have been posting online about the exact same issue. ( See the following forum posts on https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/ ). Perhaps this is a software issue with the cruise on the new models... Hopefully Honda can get an update out fast! Disappointing that such a dangerous issue exists at launch of the new model...
Additional Notes:
Cruise control (either in Adaptive Cruise Control or regular) disengages randomly and if you attempt to restart the cruise, the cruise control will not work. The cruise control icon will appear on the center display and beep, with the words "Cruise Control Off", to get this working again, the only way I've found is to stop the car and either put it in park and/or shut off the car or turn it back on. The problem seems to happen at random, and so the dealership at this point can not help me. This does not seem to be an isolated incident as others have been posting online about the exact same issue. ( See the following forum posts on https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/ ). Perhaps this is a software issue with the cruise on the new models... Hopefully Honda can get an update out fast! Disappointing that such a dangerous issue exists at launch of the new model...
Mfg Campaign: 11442415
Recall Date: Dec 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Cruise control (either in Adaptive Cruise Control or regular) disengages randomly and if you attempt to restart the cruise, the cruise control will not work. The cruise control icon will appear on the center display and beep, with the words "Cruise Control Off", to get this working again, the only way I've found is to stop the car and either put it in park and/or shut off the car or turn it back on. The problem seems to happen at random, and so the dealership at this point can not help me. This does not seem to be an isolated incident as others have been posting online about the exact same issue. ( See the following forum posts on https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/ ). Perhaps this is a software issue with the cruise on the new models... Hopefully Honda can get an update out fast! Disappointing that such a dangerous issue exists at launch of the new model...
Corrective Action:
Cruise control (either in Adaptive Cruise Control or regular) disengages randomly and if you attempt to restart the cruise, the cruise control will not work. The cruise control icon will appear on the center display and beep, with the words "Cruise Control Off", to get this working again, the only way I've found is to stop the car and either put it in park and/or shut off the car or turn it back on. The problem seems to happen at random, and so the dealership at this point can not help me. This does not seem to be an isolated incident as others have been posting online about the exact same issue. ( See the following forum posts on https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/ ). Perhaps this is a software issue with the cruise on the new models... Hopefully Honda can get an update out fast! Disappointing that such a dangerous issue exists at launch of the new model...
Additional Notes:
Cruise control (either in Adaptive Cruise Control or regular) disengages randomly and if you attempt to restart the cruise, the cruise control will not work. The cruise control icon will appear on the center display and beep, with the words "Cruise Control Off", to get this working again, the only way I've found is to stop the car and either put it in park and/or shut off the car or turn it back on. The problem seems to happen at random, and so the dealership at this point can not help me. This does not seem to be an isolated incident as others have been posting online about the exact same issue. ( See the following forum posts on https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/ ). Perhaps this is a software issue with the cruise on the new models... Hopefully Honda can get an update out fast! Disappointing that such a dangerous issue exists at launch of the new model...
Mfg Campaign: 11442415
Recall Date: Dec 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We purchased a 2022 Civic new on 9/11/21, and after the paperwork was completed, the dealer removed the sticker from the window, and the window has gouges from either manufacturing or shipping. The dealer promised to replace the window. That was two months ago. They have been unable to obtain a new window, and they have no estimate for me when they can obtain one. I called Corporate Honda on 10/8/21, and they could not provided me a part status, and they have never called me back on this topic as of 11/8/21. This window could shatter more easily during an event, and we want a clean new one installed. Parts should be available because they are making new models right now. They are placing production over safety in my instance at this point.
Corrective Action:
We purchased a 2022 Civic new on 9/11/21, and after the paperwork was completed, the dealer removed the sticker from the window, and the window has gouges from either manufacturing or shipping. The dealer promised to replace the window. That was two months ago. They have been unable to obtain a new window, and they have no estimate for me when they can obtain one. I called Corporate Honda on 10/8/21, and they could not provided me a part status, and they have never called me back on this topic as of 11/8/21. This window could shatter more easily during an event, and we want a clean new one installed. Parts should be available because they are making new models right now. They are placing production over safety in my instance at this point.
Additional Notes:
We purchased a 2022 Civic new on 9/11/21, and after the paperwork was completed, the dealer removed the sticker from the window, and the window has gouges from either manufacturing or shipping. The dealer promised to replace the window. That was two months ago. They have been unable to obtain a new window, and they have no estimate for me when they can obtain one. I called Corporate Honda on 10/8/21, and they could not provided me a part status, and they have never called me back on this topic as of 11/8/21. This window could shatter more easily during an event, and we want a clean new one installed. Parts should be available because they are making new models right now. They are placing production over safety in my instance at this point.
Mfg Campaign: 11439718
Recall Date: Nov 8, 2021
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
have a 22 civic touring sedan.Two weeks ago Two days in a row I have got a warning that there is a problem with the supplemental restraint saying it’s with the airbag or seatbelt and to shut the vehicle off and to restart and to contact a dealer if it persists. I shut the vehicle off and turn it back on and the error clears. The same thing happened last night after I got home from work and unbuckled my seat belt on 9/29/21. Others on a Honda Civic Form online for this year car have reported the same problem and there doesn’t seem to be a fix yet
Corrective Action:
have a 22 civic touring sedan.Two weeks ago Two days in a row I have got a warning that there is a problem with the supplemental restraint saying it’s with the airbag or seatbelt and to shut the vehicle off and to restart and to contact a dealer if it persists. I shut the vehicle off and turn it back on and the error clears. The same thing happened last night after I got home from work and unbuckled my seat belt on 9/29/21. Others on a Honda Civic Form online for this year car have reported the same problem and there doesn’t seem to be a fix yet
Additional Notes:
have a 22 civic touring sedan.Two weeks ago Two days in a row I have got a warning that there is a problem with the supplemental restraint saying it’s with the airbag or seatbelt and to shut the vehicle off and to restart and to contact a dealer if it persists. I shut the vehicle off and turn it back on and the error clears. The same thing happened last night after I got home from work and unbuckled my seat belt on 9/29/21. Others on a Honda Civic Form online for this year car have reported the same problem and there doesn’t seem to be a fix yet
Mfg Campaign: 11435010
Recall Date: Sep 30, 2021
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