Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SJS, MJU, QJT, VJV
Recall Date: Oct 3, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YFW
Recall Date: Oct 19, 2023
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Car steering feel sticky to the left when driving, it doesn't matter the speed your going it sticks and you have to move it the other way to unglued it, many honda civic drivers are complaining about it and we need honda to make a recall for this matter
Corrective Action:
Car steering feel sticky to the left when driving, it doesn't matter the speed your going it sticks and you have to move it the other way to unglued it, many honda civic drivers are complaining about it and we need honda to make a recall for this matter
Additional Notes:
Car steering feel sticky to the left when driving, it doesn't matter the speed your going it sticks and you have to move it the other way to unglued it, many honda civic drivers are complaining about it and we need honda to make a recall for this matter
Mfg Campaign: 11559874
Recall Date: Dec 13, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
UNKNOWN. I didn’t have a accident but it can happen if the car stay like this. Every time im going to the right or left it’s like the steering wheel stay stuck and I have to pull it strong. The car only have almost 6,000 miles I have it for more than a year its really bad that is doing this it is almost brand new.
Corrective Action:
UNKNOWN. I didn’t have a accident but it can happen if the car stay like this. Every time im going to the right or left it’s like the steering wheel stay stuck and I have to pull it strong. The car only have almost 6,000 miles I have it for more than a year its really bad that is doing this it is almost brand new.
Additional Notes:
UNKNOWN. I didn’t have a accident but it can happen if the car stay like this. Every time im going to the right or left it’s like the steering wheel stay stuck and I have to pull it strong. The car only have almost 6,000 miles I have it for more than a year its really bad that is doing this it is almost brand new.
Mfg Campaign: 11559638
Recall Date: Dec 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering feels like it is sticking when lane correcting. You have to use more force than needed to correct inside your lane. When it brakes free you have now over corrected. Could definitely cause a wreck. All assisting aspects are turned off. Happens most often when driving straight but have noticed it when doing long curves. One dealership said it was fine. Second said they need to replace the steering rack, rack and pinion, and gearbox. Part is on back order.
Corrective Action:
The steering feels like it is sticking when lane correcting. You have to use more force than needed to correct inside your lane. When it brakes free you have now over corrected. Could definitely cause a wreck. All assisting aspects are turned off. Happens most often when driving straight but have noticed it when doing long curves. One dealership said it was fine. Second said they need to replace the steering rack, rack and pinion, and gearbox. Part is on back order.
Additional Notes:
The steering feels like it is sticking when lane correcting. You have to use more force than needed to correct inside your lane. When it brakes free you have now over corrected. Could definitely cause a wreck. All assisting aspects are turned off. Happens most often when driving straight but have noticed it when doing long curves. One dealership said it was fine. Second said they need to replace the steering rack, rack and pinion, and gearbox. Part is on back order.
Mfg Campaign: 11559806
Recall Date: Dec 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While driving between 40-75 mph, steering feels sticky. If driving on a straight road, deviations between 11 and 1 (like on a clock) cause the wheel to “stick” in place and needs extra effort to steer the car. Typically only happens during colder weather. Had no problems during the summer. I have also tested this by driving on curved roads and I’ve gone around the 120-140 degree turns without needing to hold on to the wheel, and with no driving assists turned on at all. I’ve had this issue for most of the cooler weather time, from late October 2023 to December 2023 (current). Also had the issue during the 2022 winter season. Lasted for about 2 months and went away. Now issue is back and clearly an issue amongst a lot of Civic owners (Reddit threads prove this).
Corrective Action:
While driving between 40-75 mph, steering feels sticky. If driving on a straight road, deviations between 11 and 1 (like on a clock) cause the wheel to “stick” in place and needs extra effort to steer the car. Typically only happens during colder weather. Had no problems during the summer. I have also tested this by driving on curved roads and I’ve gone around the 120-140 degree turns without needing to hold on to the wheel, and with no driving assists turned on at all. I’ve had this issue for most of the cooler weather time, from late October 2023 to December 2023 (current). Also had the issue during the 2022 winter season. Lasted for about 2 months and went away. Now issue is back and clearly an issue amongst a lot of Civic owners (Reddit threads prove this).
Additional Notes:
While driving between 40-75 mph, steering feels sticky. If driving on a straight road, deviations between 11 and 1 (like on a clock) cause the wheel to “stick” in place and needs extra effort to steer the car. Typically only happens during colder weather. Had no problems during the summer. I have also tested this by driving on curved roads and I’ve gone around the 120-140 degree turns without needing to hold on to the wheel, and with no driving assists turned on at all. I’ve had this issue for most of the cooler weather time, from late October 2023 to December 2023 (current). Also had the issue during the 2022 winter season. Lasted for about 2 months and went away. Now issue is back and clearly an issue amongst a lot of Civic owners (Reddit threads prove this).
Mfg Campaign: 11559474
Recall Date: Dec 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
After engine has warmed up, at around 40mph or faster, when the car is going straight and a slight adjustment needs to be made to the steering to bring the car back into line, there is a sticky click as the steering wheel turns about half a cm. It is a feeling in the steering that is not like the smooth, slight movement that should be felt. This can also be felt on slight curves as you make an adjustment in steering. The wheel sticks a bit and then seems to jump instead of just gliding the half cm turn it needs to make. I began feeling this about 3,000 miles ago, and my car currently is at 26,000 miles.
Corrective Action:
After engine has warmed up, at around 40mph or faster, when the car is going straight and a slight adjustment needs to be made to the steering to bring the car back into line, there is a sticky click as the steering wheel turns about half a cm. It is a feeling in the steering that is not like the smooth, slight movement that should be felt. This can also be felt on slight curves as you make an adjustment in steering. The wheel sticks a bit and then seems to jump instead of just gliding the half cm turn it needs to make. I began feeling this about 3,000 miles ago, and my car currently is at 26,000 miles.
Additional Notes:
After engine has warmed up, at around 40mph or faster, when the car is going straight and a slight adjustment needs to be made to the steering to bring the car back into line, there is a sticky click as the steering wheel turns about half a cm. It is a feeling in the steering that is not like the smooth, slight movement that should be felt. This can also be felt on slight curves as you make an adjustment in steering. The wheel sticks a bit and then seems to jump instead of just gliding the half cm turn it needs to make. I began feeling this about 3,000 miles ago, and my car currently is at 26,000 miles.
Mfg Campaign: 11559629
Recall Date: Dec 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at 70 MPH the vehicle would not steer straight. The vehicle was taken to a dealer where it was diagnosed that the steering rack and steering rack motor needed to be replaced. The vehicle was not repaired as parts are due to be received in a month. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at 70 MPH the vehicle would not steer straight. The vehicle was taken to a dealer where it was diagnosed that the steering rack and steering rack motor needed to be replaced. The vehicle was not repaired as parts are due to be received in a month. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at 70 MPH the vehicle would not steer straight. The vehicle was taken to a dealer where it was diagnosed that the steering rack and steering rack motor needed to be replaced. The vehicle was not repaired as parts are due to be received in a month. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.
Mfg Campaign: 11559148
Recall Date: Dec 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
We are experiencing the "sticky steering" issue that is currently under investigation.
Corrective Action:
We are experiencing the "sticky steering" issue that is currently under investigation.
Additional Notes:
We are experiencing the "sticky steering" issue that is currently under investigation.
Mfg Campaign: 11558885
Recall Date: Dec 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
After driving for a while at highway speeds, the steering wheel becomes stiff, or “sticks,” making it difficult to make minor corrections. This can cause an over correction to get the steering wheel “unstuck,” causing the vehicle to swerve. Have not taken it to a dealer yet, but did call them and they have not heard of this issue. There are no warnings or other symptoms of the problem. This issue first appeared at about 12,000 miles.
Corrective Action:
After driving for a while at highway speeds, the steering wheel becomes stiff, or “sticks,” making it difficult to make minor corrections. This can cause an over correction to get the steering wheel “unstuck,” causing the vehicle to swerve. Have not taken it to a dealer yet, but did call them and they have not heard of this issue. There are no warnings or other symptoms of the problem. This issue first appeared at about 12,000 miles.
Additional Notes:
After driving for a while at highway speeds, the steering wheel becomes stiff, or “sticks,” making it difficult to make minor corrections. This can cause an over correction to get the steering wheel “unstuck,” causing the vehicle to swerve. Have not taken it to a dealer yet, but did call them and they have not heard of this issue. There are no warnings or other symptoms of the problem. This issue first appeared at about 12,000 miles.
Mfg Campaign: 11558959
Recall Date: Dec 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
There has always been intermittent noise related to steering, like a part needing oil, without a steering problem until now. Now, steering is sticking for sure. Entire family noticed it separately after driving. I googled, and immediately found your investigation site. Affects me staying in my lane.
Corrective Action:
There has always been intermittent noise related to steering, like a part needing oil, without a steering problem until now. Now, steering is sticking for sure. Entire family noticed it separately after driving. I googled, and immediately found your investigation site. Affects me staying in my lane.
Additional Notes:
There has always been intermittent noise related to steering, like a part needing oil, without a steering problem until now. Now, steering is sticking for sure. Entire family noticed it separately after driving. I googled, and immediately found your investigation site. Affects me staying in my lane.
Mfg Campaign: 11558748
Recall Date: Dec 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving, typically at highway speeds, steering becomes “sticky” or stiff and more pressure is needed on steering wheel to make adjustments.
Corrective Action:
When driving, typically at highway speeds, steering becomes “sticky” or stiff and more pressure is needed on steering wheel to make adjustments.
Additional Notes:
When driving, typically at highway speeds, steering becomes “sticky” or stiff and more pressure is needed on steering wheel to make adjustments.
Mfg Campaign: 11558787
Recall Date: Dec 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering is "sticky", with random resistance encountered, mainly from top center of wheel while making micro adjustments left or right and back to center. It happens almost every time it is driven at various speed. Williams Honda of Elmira, NY looked at my vehicle and determined it was not effected by the steering rack recall. So, I'm unsure what the problem is now.
Corrective Action:
Steering is "sticky", with random resistance encountered, mainly from top center of wheel while making micro adjustments left or right and back to center. It happens almost every time it is driven at various speed. Williams Honda of Elmira, NY looked at my vehicle and determined it was not effected by the steering rack recall. So, I'm unsure what the problem is now.
Additional Notes:
Steering is "sticky", with random resistance encountered, mainly from top center of wheel while making micro adjustments left or right and back to center. It happens almost every time it is driven at various speed. Williams Honda of Elmira, NY looked at my vehicle and determined it was not effected by the steering rack recall. So, I'm unsure what the problem is now.
Mfg Campaign: 11558495
Recall Date: Dec 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
When driving car, the car would reduce speed on curves, sensing cars o objets on the side as obstacles. November 2023 I rear ended a car, and the air bags fail to deploy, automatic emergency braking fail to engaged. No warning .
Corrective Action:
When driving car, the car would reduce speed on curves, sensing cars o objets on the side as obstacles. November 2023 I rear ended a car, and the air bags fail to deploy, automatic emergency braking fail to engaged. No warning .
Additional Notes:
When driving car, the car would reduce speed on curves, sensing cars o objets on the side as obstacles. November 2023 I rear ended a car, and the air bags fail to deploy, automatic emergency braking fail to engaged. No warning .
Mfg Campaign: 11558609
Recall Date: Dec 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving car, the car would reduce speed on curves, sensing cars o objets on the side as obstacles. November 2023 I rear ended a car, and the air bags fail to deploy, automatic emergency braking fail to engaged. No warning .
Corrective Action:
When driving car, the car would reduce speed on curves, sensing cars o objets on the side as obstacles. November 2023 I rear ended a car, and the air bags fail to deploy, automatic emergency braking fail to engaged. No warning .
Additional Notes:
When driving car, the car would reduce speed on curves, sensing cars o objets on the side as obstacles. November 2023 I rear ended a car, and the air bags fail to deploy, automatic emergency braking fail to engaged. No warning .
Mfg Campaign: 11558609
Recall Date: Dec 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When driving car, the car would reduce speed on curves, sensing cars o objets on the side as obstacles. November 2023 I rear ended a car, and the air bags fail to deploy, automatic emergency braking fail to engaged. No warning .
Corrective Action:
When driving car, the car would reduce speed on curves, sensing cars o objets on the side as obstacles. November 2023 I rear ended a car, and the air bags fail to deploy, automatic emergency braking fail to engaged. No warning .
Additional Notes:
When driving car, the car would reduce speed on curves, sensing cars o objets on the side as obstacles. November 2023 I rear ended a car, and the air bags fail to deploy, automatic emergency braking fail to engaged. No warning .
Mfg Campaign: 11558609
Recall Date: Dec 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I made an appointment at Klein Honda in Everett to have the recall checked out or remedied, the service tech told me that their shop did not have the tools or parts to fix the recall yet. My receipt states that the recall was performed and now my steering wheel has started to stick and jerk subtlety while driving and also parked.
Corrective Action:
I made an appointment at Klein Honda in Everett to have the recall checked out or remedied, the service tech told me that their shop did not have the tools or parts to fix the recall yet. My receipt states that the recall was performed and now my steering wheel has started to stick and jerk subtlety while driving and also parked.
Additional Notes:
I made an appointment at Klein Honda in Everett to have the recall checked out or remedied, the service tech told me that their shop did not have the tools or parts to fix the recall yet. My receipt states that the recall was performed and now my steering wheel has started to stick and jerk subtlety while driving and also parked.
Mfg Campaign: 11558247
Recall Date: Dec 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
We have noticed the steering wheel "catching" at times; this hasn't been severe yet but is concerning. It tends to happen more on highways as opposed to dirt roads, so the higher the speed is. We have an appt today with the local Honda dealer so hopefully this gets fixed.
Corrective Action:
We have noticed the steering wheel "catching" at times; this hasn't been severe yet but is concerning. It tends to happen more on highways as opposed to dirt roads, so the higher the speed is. We have an appt today with the local Honda dealer so hopefully this gets fixed.
Additional Notes:
We have noticed the steering wheel "catching" at times; this hasn't been severe yet but is concerning. It tends to happen more on highways as opposed to dirt roads, so the higher the speed is. We have an appt today with the local Honda dealer so hopefully this gets fixed.
Mfg Campaign: 11558314
Recall Date: Dec 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering wheel feels like it’s sticking at times, causing the driver to over adjust when turning curves or even just trying to keep the car straight.
Corrective Action:
The steering wheel feels like it’s sticking at times, causing the driver to over adjust when turning curves or even just trying to keep the car straight.
Additional Notes:
The steering wheel feels like it’s sticking at times, causing the driver to over adjust when turning curves or even just trying to keep the car straight.
Mfg Campaign: 11558209
Recall Date: Dec 3, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I first noticed the sticky steering back in November of 2022, after owning the car since May of 2022. The steering would become sticky, almost as if your were steering in 2 or 3 degree increments. I took it to the Honda dealer, Don Jacobs here in Lexington, KY, and they had it for almost a day, drove it and told me when I picked it up they could not feel it. I drove it away and it acted the same way, felt blown off by the dealer, as if I did no know what I was talking about. As an experiment I took the car to a parking lot and did a couple of lock to lock turning circles, and low and behold it quit. After a while it would come back, took to the dealer again, again they said they did not feel a thing. It has done it off and on since, I just do the lock to lock and it quits for a while. Have noticed when driving on the highway that it starts to act up quicker. Yes, Honda should issue a recall. I could see someone with limited mechanical ability, having it lead them into an accident situation. There were sometimes I had to really put way too much pressure on the steering wheel just to make any minor corrections, warning my wife to be careful and not over steer the car.
Corrective Action:
I first noticed the sticky steering back in November of 2022, after owning the car since May of 2022. The steering would become sticky, almost as if your were steering in 2 or 3 degree increments. I took it to the Honda dealer, Don Jacobs here in Lexington, KY, and they had it for almost a day, drove it and told me when I picked it up they could not feel it. I drove it away and it acted the same way, felt blown off by the dealer, as if I did no know what I was talking about. As an experiment I took the car to a parking lot and did a couple of lock to lock turning circles, and low and behold it quit. After a while it would come back, took to the dealer again, again they said they did not feel a thing. It has done it off and on since, I just do the lock to lock and it quits for a while. Have noticed when driving on the highway that it starts to act up quicker. Yes, Honda should issue a recall. I could see someone with limited mechanical ability, having it lead them into an accident situation. There were sometimes I had to really put way too much pressure on the steering wheel just to make any minor corrections, warning my wife to be careful and not over steer the car.
Additional Notes:
I first noticed the sticky steering back in November of 2022, after owning the car since May of 2022. The steering would become sticky, almost as if your were steering in 2 or 3 degree increments. I took it to the Honda dealer, Don Jacobs here in Lexington, KY, and they had it for almost a day, drove it and told me when I picked it up they could not feel it. I drove it away and it acted the same way, felt blown off by the dealer, as if I did no know what I was talking about. As an experiment I took the car to a parking lot and did a couple of lock to lock turning circles, and low and behold it quit. After a while it would come back, took to the dealer again, again they said they did not feel a thing. It has done it off and on since, I just do the lock to lock and it quits for a while. Have noticed when driving on the highway that it starts to act up quicker. Yes, Honda should issue a recall. I could see someone with limited mechanical ability, having it lead them into an accident situation. There were sometimes I had to really put way too much pressure on the steering wheel just to make any minor corrections, warning my wife to be careful and not over steer the car.
Mfg Campaign: 11558102
Recall Date: Dec 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Power steering system making steering adjustments to left or right on its own. Increases with time and speed. When car is pointed straight electronic power steering will slightly jerk the car to left or right without input from driver. Repeated false inputs while driving. Serious safety concern!
Corrective Action:
Power steering system making steering adjustments to left or right on its own. Increases with time and speed. When car is pointed straight electronic power steering will slightly jerk the car to left or right without input from driver. Repeated false inputs while driving. Serious safety concern!
Additional Notes:
Power steering system making steering adjustments to left or right on its own. Increases with time and speed. When car is pointed straight electronic power steering will slightly jerk the car to left or right without input from driver. Repeated false inputs while driving. Serious safety concern!
Mfg Campaign: 11558137
Recall Date: Dec 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I have experienced sticky steering and continue to experience it for over one year. The dealer was able to reproduce the problem. The vehicle has not been inspected. There were no warning lights, or messages. The date for additional details will be today's date for because the problem continues.
Corrective Action:
I have experienced sticky steering and continue to experience it for over one year. The dealer was able to reproduce the problem. The vehicle has not been inspected. There were no warning lights, or messages. The date for additional details will be today's date for because the problem continues.
Additional Notes:
I have experienced sticky steering and continue to experience it for over one year. The dealer was able to reproduce the problem. The vehicle has not been inspected. There were no warning lights, or messages. The date for additional details will be today's date for because the problem continues.
Mfg Campaign: 11557992
Recall Date: Dec 1, 2023
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