Complaints & Recalls
Official Safety Recalls - Important!
47 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic Hatchback and Civic Type R vehicles. The owners guide in these vehicles may not have been included or if included, the owner's guide may not have been properly provided required information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: O3A
Recall Date: Nov 16, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C2N, P2O
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Civic vehicles. The manufacturing date area of the certification labels may have random characters which can affect the owner's ability to determine if a safety recall includes their vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U23
Recall Date: Jun 20, 2018
Consumer Complaints
742 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Failed component: electronic steering gearbox and Steering Electric Power Assist System Safety: The steering wheel maneuverability is compromised by continuously pulling to the left and requiring the driver to pull the wheel to the right for correction or vehicle will drift into the left lane, increasing the risk of a crash. This back and forth movement to correct the steering wheel pull requires the driver to constantly move the steering wheel back and forth to keep the vehicle in the current lane. Problem brought to Slidell Honda dealer 3/9/2022. Dealer did a sensor relearn but unsuccessful. Dealer recommends replacement of electronic steering gearbox, for which there is a current Honda recall C2N, P20 but does not include my VIN#. Reported to Honda, case no. [XXX]. Honda offers to pay 75% of my repair cost which is unacceptable for a defective part that is under a recall. NHTSA Campaign ID Number: 18V663000 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Corrective Action:
Failed component: electronic steering gearbox and Steering Electric Power Assist System Safety: The steering wheel maneuverability is compromised by continuously pulling to the left and requiring the driver to pull the wheel to the right for correction or vehicle will drift into the left lane, increasing the risk of a crash. This back and forth movement to correct the steering wheel pull requires the driver to constantly move the steering wheel back and forth to keep the vehicle in the current lane. Problem brought to Slidell Honda dealer 3/9/2022. Dealer did a sensor relearn but unsuccessful. Dealer recommends replacement of electronic steering gearbox, for which there is a current Honda recall C2N, P20 but does not include my VIN#. Reported to Honda, case no. [XXX]. Honda offers to pay 75% of my repair cost which is unacceptable for a defective part that is under a recall. NHTSA Campaign ID Number: 18V663000 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Additional Notes:
Failed component: electronic steering gearbox and Steering Electric Power Assist System Safety: The steering wheel maneuverability is compromised by continuously pulling to the left and requiring the driver to pull the wheel to the right for correction or vehicle will drift into the left lane, increasing the risk of a crash. This back and forth movement to correct the steering wheel pull requires the driver to constantly move the steering wheel back and forth to keep the vehicle in the current lane. Problem brought to Slidell Honda dealer 3/9/2022. Dealer did a sensor relearn but unsuccessful. Dealer recommends replacement of electronic steering gearbox, for which there is a current Honda recall C2N, P20 but does not include my VIN#. Reported to Honda, case no. [XXX]. Honda offers to pay 75% of my repair cost which is unacceptable for a defective part that is under a recall. NHTSA Campaign ID Number: 18V663000 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Mfg Campaign: 11456231
Recall Date: Mar 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering wheel sticks, so if traveling at highway speeds and you need to do a subtle course correction to stay centered in your lane, the force necessary to 'unstick' the steering wheel causes an oversteer condition and can cause you to exit your lane unintentionally. This is apparently a known issue but Honda is not addressing.
Corrective Action:
The steering wheel sticks, so if traveling at highway speeds and you need to do a subtle course correction to stay centered in your lane, the force necessary to 'unstick' the steering wheel causes an oversteer condition and can cause you to exit your lane unintentionally. This is apparently a known issue but Honda is not addressing.
Additional Notes:
The steering wheel sticks, so if traveling at highway speeds and you need to do a subtle course correction to stay centered in your lane, the force necessary to 'unstick' the steering wheel causes an oversteer condition and can cause you to exit your lane unintentionally. This is apparently a known issue but Honda is not addressing.
Mfg Campaign: 11455922
Recall Date: Mar 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on a surface street going approximately 5 - 8 mph and was 2-3 car lengths from the vehicle in front of me when my vehicles automatic emergency braking system engaged without warning, causing the car behind me to have to brake abruptly.
Corrective Action:
I was driving on a surface street going approximately 5 - 8 mph and was 2-3 car lengths from the vehicle in front of me when my vehicles automatic emergency braking system engaged without warning, causing the car behind me to have to brake abruptly.
Additional Notes:
I was driving on a surface street going approximately 5 - 8 mph and was 2-3 car lengths from the vehicle in front of me when my vehicles automatic emergency braking system engaged without warning, causing the car behind me to have to brake abruptly.
Mfg Campaign: 11455553
Recall Date: Mar 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 Civic Hatchback with less than 18,000 miles on it - noticed A/C was not blowing cool air, so took it into dealership for evaluation. Was told the freon was low but the issue was not due to the condenser and would not be covered under the 2016-19 Civic A/C Condenser Warranty extension. Dealership said they looked at everything possible without disassembling through the dash and so gave me the option to either perform a diagnostic leak test/Freon recharge ($400, with the caveat that the leak may still be there and this would be a temporary fix) or to replace the evaporator entirely ($1800). Unfortunately the car is no longer covered under factory warranty since it’s over 3yrs old. Does not make sense that for a vehicle that’s <4 years old with <18K miles this is an issue.
Corrective Action:
2018 Civic Hatchback with less than 18,000 miles on it - noticed A/C was not blowing cool air, so took it into dealership for evaluation. Was told the freon was low but the issue was not due to the condenser and would not be covered under the 2016-19 Civic A/C Condenser Warranty extension. Dealership said they looked at everything possible without disassembling through the dash and so gave me the option to either perform a diagnostic leak test/Freon recharge ($400, with the caveat that the leak may still be there and this would be a temporary fix) or to replace the evaporator entirely ($1800). Unfortunately the car is no longer covered under factory warranty since it’s over 3yrs old. Does not make sense that for a vehicle that’s <4 years old with <18K miles this is an issue.
Additional Notes:
2018 Civic Hatchback with less than 18,000 miles on it - noticed A/C was not blowing cool air, so took it into dealership for evaluation. Was told the freon was low but the issue was not due to the condenser and would not be covered under the 2016-19 Civic A/C Condenser Warranty extension. Dealership said they looked at everything possible without disassembling through the dash and so gave me the option to either perform a diagnostic leak test/Freon recharge ($400, with the caveat that the leak may still be there and this would be a temporary fix) or to replace the evaporator entirely ($1800). Unfortunately the car is no longer covered under factory warranty since it’s over 3yrs old. Does not make sense that for a vehicle that’s <4 years old with <18K miles this is an issue.
Mfg Campaign: 11455607
Recall Date: Mar 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The AC on my vehicle has broken three times since I bought the car in 2018. The compressor and condenser have been replaced but this time it's likely the evaporator. I have been told that it will cost thousands of dollars since the entire dashboard will have to be removed. And I don't know if it's even worth fixing if this cycle of breakdowns is going to repeat itself every year. I am so disappointed because I am a long time Honda owner and there has been no support from corporate so far. The only thing they have done recently is that they continually hound me to invest in an extended warranty. But I believe that I shouldn't be forced to invest more money in order to pay for a defect on their end. Who knew that a Honda could be a lemon?
Corrective Action:
The AC on my vehicle has broken three times since I bought the car in 2018. The compressor and condenser have been replaced but this time it's likely the evaporator. I have been told that it will cost thousands of dollars since the entire dashboard will have to be removed. And I don't know if it's even worth fixing if this cycle of breakdowns is going to repeat itself every year. I am so disappointed because I am a long time Honda owner and there has been no support from corporate so far. The only thing they have done recently is that they continually hound me to invest in an extended warranty. But I believe that I shouldn't be forced to invest more money in order to pay for a defect on their end. Who knew that a Honda could be a lemon?
Additional Notes:
The AC on my vehicle has broken three times since I bought the car in 2018. The compressor and condenser have been replaced but this time it's likely the evaporator. I have been told that it will cost thousands of dollars since the entire dashboard will have to be removed. And I don't know if it's even worth fixing if this cycle of breakdowns is going to repeat itself every year. I am so disappointed because I am a long time Honda owner and there has been no support from corporate so far. The only thing they have done recently is that they continually hound me to invest in an extended warranty. But I believe that I shouldn't be forced to invest more money in order to pay for a defect on their end. Who knew that a Honda could be a lemon?
Mfg Campaign: 11447179
Recall Date: Jan 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am experiencing issues with my 2018 Honda Civic LX A/C. Here is the history of the A/C issues. December 2020 A/C stopped working and went in for maintenance for a check up. Told me condenser was leaking and needed to be replaced and was covered under warranty. However the condenser was back ordered and I couldn't get it replaced at that time. April 2021 Condenser was in stock and went into the dealership to get it fixed on warranty. January 2022 A/C was blowing hot air again so I bought it back to the dealership. Was told the evaporator/compressor was leaking and was quoted $4,000 to get it fixed. Summary: Had constant A/C issues and was finally quoted $4,000 to fix the A/C on a car that is only 4 years old.
Corrective Action:
I am experiencing issues with my 2018 Honda Civic LX A/C. Here is the history of the A/C issues. December 2020 A/C stopped working and went in for maintenance for a check up. Told me condenser was leaking and needed to be replaced and was covered under warranty. However the condenser was back ordered and I couldn't get it replaced at that time. April 2021 Condenser was in stock and went into the dealership to get it fixed on warranty. January 2022 A/C was blowing hot air again so I bought it back to the dealership. Was told the evaporator/compressor was leaking and was quoted $4,000 to get it fixed. Summary: Had constant A/C issues and was finally quoted $4,000 to fix the A/C on a car that is only 4 years old.
Additional Notes:
I am experiencing issues with my 2018 Honda Civic LX A/C. Here is the history of the A/C issues. December 2020 A/C stopped working and went in for maintenance for a check up. Told me condenser was leaking and needed to be replaced and was covered under warranty. However the condenser was back ordered and I couldn't get it replaced at that time. April 2021 Condenser was in stock and went into the dealership to get it fixed on warranty. January 2022 A/C was blowing hot air again so I bought it back to the dealership. Was told the evaporator/compressor was leaking and was quoted $4,000 to get it fixed. Summary: Had constant A/C issues and was finally quoted $4,000 to fix the A/C on a car that is only 4 years old.
Mfg Campaign: 11447073
Recall Date: Jan 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
I got the car with free accident carfax at Toyota in Waldorf Md . A Honda Civic 2018 with 39000 . The radio wasn’t working and one speaker was broke , they promise me that they were going to fix it , when I tried to find the antena I realize that the back window wasn’t from the manufacture so I took the car to the dealer they sent me to Honda in Waldorf they didn’t want to fix it cuz I bough the car at Toyota after I left I was making a turn I can said I was like 5 or leas miles an hour and the airbag deployed on me with no accidents ( when I had the car not even a month ) when I took the car to the dealer the manager told me that they were goi g to check the car , after 2 weeks I kept passing by the dealer and the car wasn’t moving when I asked they said it was dangerous to drive but I have to move the car cuz the airbag was deployed cu of my fault I said why ? He didn’t have an answer and since then they ignore me and they don’t want to fix the car when they lie to me with a clean carfax and I found out too that the car has been in the coalition by Toyota . They said that I got the front of the car cuz the tag was bend but if u see the picture when I got the car it was already bent , the rims were different from the picts that they have for sale , paint don’t match .
Corrective Action:
I got the car with free accident carfax at Toyota in Waldorf Md . A Honda Civic 2018 with 39000 . The radio wasn’t working and one speaker was broke , they promise me that they were going to fix it , when I tried to find the antena I realize that the back window wasn’t from the manufacture so I took the car to the dealer they sent me to Honda in Waldorf they didn’t want to fix it cuz I bough the car at Toyota after I left I was making a turn I can said I was like 5 or leas miles an hour and the airbag deployed on me with no accidents ( when I had the car not even a month ) when I took the car to the dealer the manager told me that they were goi g to check the car , after 2 weeks I kept passing by the dealer and the car wasn’t moving when I asked they said it was dangerous to drive but I have to move the car cuz the airbag was deployed cu of my fault I said why ? He didn’t have an answer and since then they ignore me and they don’t want to fix the car when they lie to me with a clean carfax and I found out too that the car has been in the coalition by Toyota . They said that I got the front of the car cuz the tag was bend but if u see the picture when I got the car it was already bent , the rims were different from the picts that they have for sale , paint don’t match .
Additional Notes:
I got the car with free accident carfax at Toyota in Waldorf Md . A Honda Civic 2018 with 39000 . The radio wasn’t working and one speaker was broke , they promise me that they were going to fix it , when I tried to find the antena I realize that the back window wasn’t from the manufacture so I took the car to the dealer they sent me to Honda in Waldorf they didn’t want to fix it cuz I bough the car at Toyota after I left I was making a turn I can said I was like 5 or leas miles an hour and the airbag deployed on me with no accidents ( when I had the car not even a month ) when I took the car to the dealer the manager told me that they were goi g to check the car , after 2 weeks I kept passing by the dealer and the car wasn’t moving when I asked they said it was dangerous to drive but I have to move the car cuz the airbag was deployed cu of my fault I said why ? He didn’t have an answer and since then they ignore me and they don’t want to fix the car when they lie to me with a clean carfax and I found out too that the car has been in the coalition by Toyota . They said that I got the front of the car cuz the tag was bend but if u see the picture when I got the car it was already bent , the rims were different from the picts that they have for sale , paint don’t match .
Mfg Campaign: 11446503
Recall Date: Jan 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
There is fuel leaking into engine oil and thinning it out. My mechanic said there's a software issue causing it but a recall hasn't happened for it. It's hurting my car performance and making my car speed up faster even when breaking.
Corrective Action:
There is fuel leaking into engine oil and thinning it out. My mechanic said there's a software issue causing it but a recall hasn't happened for it. It's hurting my car performance and making my car speed up faster even when breaking.
Additional Notes:
There is fuel leaking into engine oil and thinning it out. My mechanic said there's a software issue causing it but a recall hasn't happened for it. It's hurting my car performance and making my car speed up faster even when breaking.
Mfg Campaign: 11440132
Recall Date: Nov 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is fuel leaking into engine oil and thinning it out. My mechanic said there's a software issue causing it but a recall hasn't happened for it. It's hurting my car performance and making my car speed up faster even when breaking.
Corrective Action:
There is fuel leaking into engine oil and thinning it out. My mechanic said there's a software issue causing it but a recall hasn't happened for it. It's hurting my car performance and making my car speed up faster even when breaking.
Additional Notes:
There is fuel leaking into engine oil and thinning it out. My mechanic said there's a software issue causing it but a recall hasn't happened for it. It's hurting my car performance and making my car speed up faster even when breaking.
Mfg Campaign: 11440132
Recall Date: Nov 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Clutch failure resulting in a non-moveable vehicle in heavy traffic
Corrective Action:
Clutch failure resulting in a non-moveable vehicle in heavy traffic
Additional Notes:
Clutch failure resulting in a non-moveable vehicle in heavy traffic
Mfg Campaign: 11440090
Recall Date: Nov 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Traveling straight, I could not make small corrections in the steering. It would resist then over compensate. I took it to a dealer who told me the sensor problem was a recall covering other VINs but none covering my vehicle. The dealer also said they have had several other 2018 civics with same problem with VINs not included in recall. The dealer test drove my car and agreed it was the sensor, The dealer worked with Honda and got me a discount on parts and said it was the same problem other VINs have recall for but not mine. It was still an expensive repair after the discount that I should not have had to pay.
Corrective Action:
Traveling straight, I could not make small corrections in the steering. It would resist then over compensate. I took it to a dealer who told me the sensor problem was a recall covering other VINs but none covering my vehicle. The dealer also said they have had several other 2018 civics with same problem with VINs not included in recall. The dealer test drove my car and agreed it was the sensor, The dealer worked with Honda and got me a discount on parts and said it was the same problem other VINs have recall for but not mine. It was still an expensive repair after the discount that I should not have had to pay.
Additional Notes:
Traveling straight, I could not make small corrections in the steering. It would resist then over compensate. I took it to a dealer who told me the sensor problem was a recall covering other VINs but none covering my vehicle. The dealer also said they have had several other 2018 civics with same problem with VINs not included in recall. The dealer test drove my car and agreed it was the sensor, The dealer worked with Honda and got me a discount on parts and said it was the same problem other VINs have recall for but not mine. It was still an expensive repair after the discount that I should not have had to pay.
Mfg Campaign: 11439703
Recall Date: Nov 8, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.
Corrective Action:
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.
Additional Notes:
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.
Mfg Campaign: 11439725
Recall Date: Nov 8, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.
Corrective Action:
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.
Additional Notes:
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.
Mfg Campaign: 11439725
Recall Date: Nov 8, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.
Corrective Action:
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.
Additional Notes:
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.
Mfg Campaign: 11439725
Recall Date: Nov 8, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 Honda Civic 2.0L Sedan bought in July 2018, starts to blow warm air from A/C from on October 2021, with only 50k miles on the car. Went to a mechanic for diagnosis since it was just over warranty and Honda dealer would charge $399 for just diagnosis and the only thing would be under cover is the condenser. The mechanic told me it is either a compressor leak or evaporator leak. I have read the comments online and it says the compressors and evaporator fail at a high rate due to bad design of the 10th gen Honda Civic A/C. I’ve also read that the condenser issue can lead to a compressor and evaporator leak. It is not a safety issue but it is unacceptable that a car which is only over 3 years with about 50k needs to be replaced the compressor or evaporator for over $1000.
Corrective Action:
2018 Honda Civic 2.0L Sedan bought in July 2018, starts to blow warm air from A/C from on October 2021, with only 50k miles on the car. Went to a mechanic for diagnosis since it was just over warranty and Honda dealer would charge $399 for just diagnosis and the only thing would be under cover is the condenser. The mechanic told me it is either a compressor leak or evaporator leak. I have read the comments online and it says the compressors and evaporator fail at a high rate due to bad design of the 10th gen Honda Civic A/C. I’ve also read that the condenser issue can lead to a compressor and evaporator leak. It is not a safety issue but it is unacceptable that a car which is only over 3 years with about 50k needs to be replaced the compressor or evaporator for over $1000.
Additional Notes:
2018 Honda Civic 2.0L Sedan bought in July 2018, starts to blow warm air from A/C from on October 2021, with only 50k miles on the car. Went to a mechanic for diagnosis since it was just over warranty and Honda dealer would charge $399 for just diagnosis and the only thing would be under cover is the condenser. The mechanic told me it is either a compressor leak or evaporator leak. I have read the comments online and it says the compressors and evaporator fail at a high rate due to bad design of the 10th gen Honda Civic A/C. I’ve also read that the condenser issue can lead to a compressor and evaporator leak. It is not a safety issue but it is unacceptable that a car which is only over 3 years with about 50k needs to be replaced the compressor or evaporator for over $1000.
Mfg Campaign: 11439197
Recall Date: Nov 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When putting the car in par with a foot firmlt on the break, the car will still move a foot back or forward after taking my foot off, the wheels stay in place but the body moves even when on a completely flat road
Corrective Action:
When putting the car in par with a foot firmlt on the break, the car will still move a foot back or forward after taking my foot off, the wheels stay in place but the body moves even when on a completely flat road
Additional Notes:
When putting the car in par with a foot firmlt on the break, the car will still move a foot back or forward after taking my foot off, the wheels stay in place but the body moves even when on a completely flat road
Mfg Campaign: 11437203
Recall Date: Oct 18, 2021
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
When putting the car in par with a foot firmlt on the break, the car will still move a foot back or forward after taking my foot off, the wheels stay in place but the body moves even when on a completely flat road
Corrective Action:
When putting the car in par with a foot firmlt on the break, the car will still move a foot back or forward after taking my foot off, the wheels stay in place but the body moves even when on a completely flat road
Additional Notes:
When putting the car in par with a foot firmlt on the break, the car will still move a foot back or forward after taking my foot off, the wheels stay in place but the body moves even when on a completely flat road
Mfg Campaign: 11437203
Recall Date: Oct 18, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Honda Civic. The contact stated while driving approximately 35-40 MPH, the power steering assist failed to function as needed and the steering wheel was difficult to steer. The contact was able to drive to his residence. The vehicle was taken to an independent mechanic and diagnosed with steering rack failure. The vehicle was not repaired and remained at the independent mechanic. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN, and there was no warranty for the vehicle. The failure mileage was approximately 32,015.
Corrective Action:
The contact owns a 2018 Honda Civic. The contact stated while driving approximately 35-40 MPH, the power steering assist failed to function as needed and the steering wheel was difficult to steer. The contact was able to drive to his residence. The vehicle was taken to an independent mechanic and diagnosed with steering rack failure. The vehicle was not repaired and remained at the independent mechanic. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN, and there was no warranty for the vehicle. The failure mileage was approximately 32,015.
Additional Notes:
The contact owns a 2018 Honda Civic. The contact stated while driving approximately 35-40 MPH, the power steering assist failed to function as needed and the steering wheel was difficult to steer. The contact was able to drive to his residence. The vehicle was taken to an independent mechanic and diagnosed with steering rack failure. The vehicle was not repaired and remained at the independent mechanic. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN, and there was no warranty for the vehicle. The failure mileage was approximately 32,015.
Mfg Campaign: 11435690
Recall Date: Oct 6, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2018 Honda Civic. The contact stated that the weather strips on all four windows were cracked. The contact had taken the vehicle to a dealer where he was informed that there were no recalls on the vehicle. The contact was also informed that the vehicle warranty did not cover the cost of the repair. The contact was provided an estimate for the cost of new weather strips for each window. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000. Consumer would like a reimbursement for $200 for each window($800) as he was quoted at the dealership. Without the black weather stripping water can flow inside of the doors causing rust, electrical, and mechanical problems.
Corrective Action:
The contact owns a 2018 Honda Civic. The contact stated that the weather strips on all four windows were cracked. The contact had taken the vehicle to a dealer where he was informed that there were no recalls on the vehicle. The contact was also informed that the vehicle warranty did not cover the cost of the repair. The contact was provided an estimate for the cost of new weather strips for each window. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000. Consumer would like a reimbursement for $200 for each window($800) as he was quoted at the dealership. Without the black weather stripping water can flow inside of the doors causing rust, electrical, and mechanical problems.
Additional Notes:
The contact owns a 2018 Honda Civic. The contact stated that the weather strips on all four windows were cracked. The contact had taken the vehicle to a dealer where he was informed that there were no recalls on the vehicle. The contact was also informed that the vehicle warranty did not cover the cost of the repair. The contact was provided an estimate for the cost of new weather strips for each window. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000. Consumer would like a reimbursement for $200 for each window($800) as he was quoted at the dealership. Without the black weather stripping water can flow inside of the doors causing rust, electrical, and mechanical problems.
Mfg Campaign: 11433352
Recall Date: Sep 17, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
On or about 8-23-2021 I noticed that the vehicle’s steering wheel would stick when going on a curve or when suddenly changing lanes. The steering wheel does not return to center and not anticipating this I almost went off the road. I took the vehicle to koons honda Manassas,VA and they diagnosed a bad Rack Assembly. The vehicle is a 2018 civic with only 28k miles on it; the rack should not be failing this early. The cost for the repairs is $3500; I need the vehicle but cannot afford the repairs and on top of that I have a newborn and 7 year old that will be in the car. I do not feel the car is safe and Honda is giving me the runaround to fix it. I also feel that they know about the issue because not only have I read about similar complaints online but they diagnosed the issue within a couple of hours; when such issues would normally start being diagnosed with the simplest fixes like an allignment. I checked online and saw a recall from 2018 and think that this vehicle could have the same issue. I have been trying to address this with Honda but I don’t want to wait to have an accident for them to take me seriously.
Corrective Action:
On or about 8-23-2021 I noticed that the vehicle’s steering wheel would stick when going on a curve or when suddenly changing lanes. The steering wheel does not return to center and not anticipating this I almost went off the road. I took the vehicle to koons honda Manassas,VA and they diagnosed a bad Rack Assembly. The vehicle is a 2018 civic with only 28k miles on it; the rack should not be failing this early. The cost for the repairs is $3500; I need the vehicle but cannot afford the repairs and on top of that I have a newborn and 7 year old that will be in the car. I do not feel the car is safe and Honda is giving me the runaround to fix it. I also feel that they know about the issue because not only have I read about similar complaints online but they diagnosed the issue within a couple of hours; when such issues would normally start being diagnosed with the simplest fixes like an allignment. I checked online and saw a recall from 2018 and think that this vehicle could have the same issue. I have been trying to address this with Honda but I don’t want to wait to have an accident for them to take me seriously.
Additional Notes:
On or about 8-23-2021 I noticed that the vehicle’s steering wheel would stick when going on a curve or when suddenly changing lanes. The steering wheel does not return to center and not anticipating this I almost went off the road. I took the vehicle to koons honda Manassas,VA and they diagnosed a bad Rack Assembly. The vehicle is a 2018 civic with only 28k miles on it; the rack should not be failing this early. The cost for the repairs is $3500; I need the vehicle but cannot afford the repairs and on top of that I have a newborn and 7 year old that will be in the car. I do not feel the car is safe and Honda is giving me the runaround to fix it. I also feel that they know about the issue because not only have I read about similar complaints online but they diagnosed the issue within a couple of hours; when such issues would normally start being diagnosed with the simplest fixes like an allignment. I checked online and saw a recall from 2018 and think that this vehicle could have the same issue. I have been trying to address this with Honda but I don’t want to wait to have an accident for them to take me seriously.
Mfg Campaign: 11432714
Recall Date: Sep 13, 2021
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Valencia, CA • 36 yrs
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