Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Civic two door and four door 1.5L turbo and 2.0L vehicles. The electric parking brake (EPB) may not engage if it is applied immediately after turning the ignition off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KC6
Recall Date: Oct 11, 2016
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain model year 2016 Civic 2-Door vehicles manufactured February 23, 2016, through May 20, 2016. The affected vehicles may have a damaged LED side marker light circuit board inside the taillight assembly, making the marker light inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KB8
Recall Date: Jul 11, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Civic vehicles manufactured September 22, 2015, to February 3, 2016 and equipped with 2.0L engines. The affected vehicles have engines with piston assemblies that may have been manufactured without a piston wrist pin circlip or with an incorrectly installed piston wrist pin circlip.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JX9
Recall Date: Feb 9, 2016
Consumer Complaints
1.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL I RECEIVED POSTAL MAIL ABOUT A RECALL PENDING ON MY VEHICLE THAT WAS TO BE COMPLETED IN FALL 2016. IT IS NOW JANUARY/WINTER 2017 AND THERE HAS BEEN NO UPDATE. I AM CONCERNED ABOUT DRIVING MY CAR WHEN IT HAS A POTENTIAL GRENADE EMBEDDED IN THE STEERING WHEEL IN FRONT OF MY FACE AND CHEST. *TR
Corrective Action:
TAKATA RECALL I RECEIVED POSTAL MAIL ABOUT A RECALL PENDING ON MY VEHICLE THAT WAS TO BE COMPLETED IN FALL 2016. IT IS NOW JANUARY/WINTER 2017 AND THERE HAS BEEN NO UPDATE. I AM CONCERNED ABOUT DRIVING MY CAR WHEN IT HAS A POTENTIAL GRENADE EMBEDDED IN THE STEERING WHEEL IN FRONT OF MY FACE AND CHEST. *TR
Additional Notes:
TAKATA RECALL I RECEIVED POSTAL MAIL ABOUT A RECALL PENDING ON MY VEHICLE THAT WAS TO BE COMPLETED IN FALL 2016. IT IS NOW JANUARY/WINTER 2017 AND THERE HAS BEEN NO UPDATE. I AM CONCERNED ABOUT DRIVING MY CAR WHEN IT HAS A POTENTIAL GRENADE EMBEDDED IN THE STEERING WHEEL IN FRONT OF MY FACE AND CHEST. *TR
Mfg Campaign: 10944305
Recall Date: Jan 11, 2017
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BRAND NEW HONDA CIVIC SEDAN TOURING HAS HAD NAVIGATION SYSTEM/GPS PROBLEMS FROM DAY TWO: - DOES NOT ACQUIRE SATELLITE DATA / DOES NOT CONNECT TO SATELLITE - NAVIGATION SYSTEM SHOWING THE CAR LOCATION COMPLETELY WRONG, SOMETIMES BY A MILE - NAVIGATION SYSTEM REBOOTING ITSELF WHILE DRIVING - CAR SYMBOL IS WIGGLING ALL OVER THE MAP WHILE DRIVING THIS HAPPENS ALMOST EVERY TIME CAR IS DRIVEN, ON A TWO-LANE STREET OR ON A HIGHWAY, DAY OR NIGHT. MORE THAN 10 INSTANCES CAUGHT ON VIDEO AND PICTURES. THERE HAVE BEEN TIMES WHEN IT ENDANGERED CAR PASSENGERS' SAFETY BY SHOWING WRONG INFORMATION AND GIVING WRONG DIRECTIONS IN UNFAMILIAR SURROUNDINGS WHERE GPS/NAVIGATION SYSTEM WERE NEEDED. IT HAS BEEN TAKEN BACK TO THE SELLING DEALERSHIP THREE TIMES FOR REPAIR: FIRST TIME A NAVIGATION SOFTWARE "RESET" WAS PERFORMED, SECOND TIME WAS KEPT FOR 9 DAYS AND THE HMI HEAD WAS REPLACED, THIRD TIME WAS KEPT FOR 6 DAYS AND THE ANTENNA WAS REPLACED. IT CONTINUES TO HAVE THE SAME PROBLEMS. AFTER MORE THAN 21 DAYS OF DRAGGING THEIR FEET THE SELLING DEALERSHIP HAS AGREED TO LOOK AT THE CAR AGAIN, MONDAY JAN. 16TH. THE CAR RIGHT NOW HAS LESS THAN 4,500 MILES.
Corrective Action:
BRAND NEW HONDA CIVIC SEDAN TOURING HAS HAD NAVIGATION SYSTEM/GPS PROBLEMS FROM DAY TWO: - DOES NOT ACQUIRE SATELLITE DATA / DOES NOT CONNECT TO SATELLITE - NAVIGATION SYSTEM SHOWING THE CAR LOCATION COMPLETELY WRONG, SOMETIMES BY A MILE - NAVIGATION SYSTEM REBOOTING ITSELF WHILE DRIVING - CAR SYMBOL IS WIGGLING ALL OVER THE MAP WHILE DRIVING THIS HAPPENS ALMOST EVERY TIME CAR IS DRIVEN, ON A TWO-LANE STREET OR ON A HIGHWAY, DAY OR NIGHT. MORE THAN 10 INSTANCES CAUGHT ON VIDEO AND PICTURES. THERE HAVE BEEN TIMES WHEN IT ENDANGERED CAR PASSENGERS' SAFETY BY SHOWING WRONG INFORMATION AND GIVING WRONG DIRECTIONS IN UNFAMILIAR SURROUNDINGS WHERE GPS/NAVIGATION SYSTEM WERE NEEDED. IT HAS BEEN TAKEN BACK TO THE SELLING DEALERSHIP THREE TIMES FOR REPAIR: FIRST TIME A NAVIGATION SOFTWARE "RESET" WAS PERFORMED, SECOND TIME WAS KEPT FOR 9 DAYS AND THE HMI HEAD WAS REPLACED, THIRD TIME WAS KEPT FOR 6 DAYS AND THE ANTENNA WAS REPLACED. IT CONTINUES TO HAVE THE SAME PROBLEMS. AFTER MORE THAN 21 DAYS OF DRAGGING THEIR FEET THE SELLING DEALERSHIP HAS AGREED TO LOOK AT THE CAR AGAIN, MONDAY JAN. 16TH. THE CAR RIGHT NOW HAS LESS THAN 4,500 MILES.
Additional Notes:
BRAND NEW HONDA CIVIC SEDAN TOURING HAS HAD NAVIGATION SYSTEM/GPS PROBLEMS FROM DAY TWO: - DOES NOT ACQUIRE SATELLITE DATA / DOES NOT CONNECT TO SATELLITE - NAVIGATION SYSTEM SHOWING THE CAR LOCATION COMPLETELY WRONG, SOMETIMES BY A MILE - NAVIGATION SYSTEM REBOOTING ITSELF WHILE DRIVING - CAR SYMBOL IS WIGGLING ALL OVER THE MAP WHILE DRIVING THIS HAPPENS ALMOST EVERY TIME CAR IS DRIVEN, ON A TWO-LANE STREET OR ON A HIGHWAY, DAY OR NIGHT. MORE THAN 10 INSTANCES CAUGHT ON VIDEO AND PICTURES. THERE HAVE BEEN TIMES WHEN IT ENDANGERED CAR PASSENGERS' SAFETY BY SHOWING WRONG INFORMATION AND GIVING WRONG DIRECTIONS IN UNFAMILIAR SURROUNDINGS WHERE GPS/NAVIGATION SYSTEM WERE NEEDED. IT HAS BEEN TAKEN BACK TO THE SELLING DEALERSHIP THREE TIMES FOR REPAIR: FIRST TIME A NAVIGATION SOFTWARE "RESET" WAS PERFORMED, SECOND TIME WAS KEPT FOR 9 DAYS AND THE HMI HEAD WAS REPLACED, THIRD TIME WAS KEPT FOR 6 DAYS AND THE ANTENNA WAS REPLACED. IT CONTINUES TO HAVE THE SAME PROBLEMS. AFTER MORE THAN 21 DAYS OF DRAGGING THEIR FEET THE SELLING DEALERSHIP HAS AGREED TO LOOK AT THE CAR AGAIN, MONDAY JAN. 16TH. THE CAR RIGHT NOW HAS LESS THAN 4,500 MILES.
Mfg Campaign: 10944391
Recall Date: Jan 11, 2017
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
2016 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM AND SOFTWARE FAILURES FOUR DAYS AFTER OWNING THE VEHICLE. *SMD
Corrective Action:
2016 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM AND SOFTWARE FAILURES FOUR DAYS AFTER OWNING THE VEHICLE. *SMD
Additional Notes:
2016 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM AND SOFTWARE FAILURES FOUR DAYS AFTER OWNING THE VEHICLE. *SMD
Mfg Campaign: 10939428
Recall Date: Jan 9, 2017
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM AND SOFTWARE FAILURES FOUR DAYS AFTER OWNING THE VEHICLE. *SMD
Corrective Action:
2016 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM AND SOFTWARE FAILURES FOUR DAYS AFTER OWNING THE VEHICLE. *SMD
Additional Notes:
2016 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM AND SOFTWARE FAILURES FOUR DAYS AFTER OWNING THE VEHICLE. *SMD
Mfg Campaign: 10939428
Recall Date: Jan 9, 2017
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
A " CHECK AIRBAG SYSTEM" MESSAGE AS I AM DRIVING THE VEHICLE. THE MESSAGE OCCURS AFTER ABOUT 2 MINUTES. *TR
Corrective Action:
A " CHECK AIRBAG SYSTEM" MESSAGE AS I AM DRIVING THE VEHICLE. THE MESSAGE OCCURS AFTER ABOUT 2 MINUTES. *TR
Additional Notes:
A " CHECK AIRBAG SYSTEM" MESSAGE AS I AM DRIVING THE VEHICLE. THE MESSAGE OCCURS AFTER ABOUT 2 MINUTES. *TR
Mfg Campaign: 10943869
Recall Date: Jan 9, 2017
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STEERING WHEEL CONTROLS STOPPED WORKING.
Corrective Action:
STEERING WHEEL CONTROLS STOPPED WORKING.
Additional Notes:
STEERING WHEEL CONTROLS STOPPED WORKING.
Mfg Campaign: 10943993
Recall Date: Jan 9, 2017
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STEERING WHEEL CONTROLS STOPPED WORKING.
Corrective Action:
STEERING WHEEL CONTROLS STOPPED WORKING.
Additional Notes:
STEERING WHEEL CONTROLS STOPPED WORKING.
Mfg Campaign: 10943993
Recall Date: Jan 9, 2017
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN:MANUAL TRANSMISSION
Potential Consequences:
THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR
Corrective Action:
THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR
Additional Notes:
THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR
Mfg Campaign: 10939630
Recall Date: Jan 4, 2017
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR
Corrective Action:
THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR
Additional Notes:
THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR
Mfg Campaign: 10939630
Recall Date: Jan 4, 2017
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR
Corrective Action:
THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR
Additional Notes:
THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR
Mfg Campaign: 10939630
Recall Date: Jan 4, 2017
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR
Corrective Action:
I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR
Additional Notes:
I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR
Mfg Campaign: 10938661
Recall Date: Dec 29, 2016
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR
Corrective Action:
I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR
Additional Notes:
I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR
Mfg Campaign: 10938661
Recall Date: Dec 29, 2016
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR
Corrective Action:
I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR
Additional Notes:
I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR
Mfg Campaign: 10938661
Recall Date: Dec 29, 2016
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING THE FREEWAY AT 70MPH WHEN SUDDENLY ALL THE INDICATORS WENT BERSERK WITH 6 DIFFERENT PROBLEMS APPEARING ALL AT THE SAME TIME. I WENT FROM 70 TO 40MPH WITHOUT DOING ANYTHING. I WENT TO THE SHOULDER TO STOP AND THESE PROBLEMS APPEARED: POWER STEERING SYSTEM (EPS), VEHICLE STABILITY ASSIST (VSA), HILL START ASSIST, EMISSIONS SYSTEM, BRAKE SYSTEM AND BRAKE HOLD SYSTEM. IT SCARED THE HELL OUT OF ME COZ THE CARS BEHIND ME STARTED HONKING AT BECAUSE OF THE SUDDEN REDUCED SPEED. IT COULD'VE COST ME MY LIFE! IT WAS ONLY AT 1195MILES WHEN THAT HAPPENED AND DID NOTHING THAT MAY HAVE CAUSED THE DEFECTS. I AM ON A THREE YEAR LEASE AND IT HAS ONLY BEEN LESS THAN 2MONTHS SINCE I HAD THE CAR. I DON'T WANT THAT CAR ANYMORE SO IF YOU CANT GIVE ME ANOTHER ONE (WITHOUT ADDITIONAL COSTS), THEN I WOULD WANT A FULL REFUND AND CANCEL MY LEASE. *TR
Corrective Action:
I WAS DRIVING THE FREEWAY AT 70MPH WHEN SUDDENLY ALL THE INDICATORS WENT BERSERK WITH 6 DIFFERENT PROBLEMS APPEARING ALL AT THE SAME TIME. I WENT FROM 70 TO 40MPH WITHOUT DOING ANYTHING. I WENT TO THE SHOULDER TO STOP AND THESE PROBLEMS APPEARED: POWER STEERING SYSTEM (EPS), VEHICLE STABILITY ASSIST (VSA), HILL START ASSIST, EMISSIONS SYSTEM, BRAKE SYSTEM AND BRAKE HOLD SYSTEM. IT SCARED THE HELL OUT OF ME COZ THE CARS BEHIND ME STARTED HONKING AT BECAUSE OF THE SUDDEN REDUCED SPEED. IT COULD'VE COST ME MY LIFE! IT WAS ONLY AT 1195MILES WHEN THAT HAPPENED AND DID NOTHING THAT MAY HAVE CAUSED THE DEFECTS. I AM ON A THREE YEAR LEASE AND IT HAS ONLY BEEN LESS THAN 2MONTHS SINCE I HAD THE CAR. I DON'T WANT THAT CAR ANYMORE SO IF YOU CANT GIVE ME ANOTHER ONE (WITHOUT ADDITIONAL COSTS), THEN I WOULD WANT A FULL REFUND AND CANCEL MY LEASE. *TR
Additional Notes:
I WAS DRIVING THE FREEWAY AT 70MPH WHEN SUDDENLY ALL THE INDICATORS WENT BERSERK WITH 6 DIFFERENT PROBLEMS APPEARING ALL AT THE SAME TIME. I WENT FROM 70 TO 40MPH WITHOUT DOING ANYTHING. I WENT TO THE SHOULDER TO STOP AND THESE PROBLEMS APPEARED: POWER STEERING SYSTEM (EPS), VEHICLE STABILITY ASSIST (VSA), HILL START ASSIST, EMISSIONS SYSTEM, BRAKE SYSTEM AND BRAKE HOLD SYSTEM. IT SCARED THE HELL OUT OF ME COZ THE CARS BEHIND ME STARTED HONKING AT BECAUSE OF THE SUDDEN REDUCED SPEED. IT COULD'VE COST ME MY LIFE! IT WAS ONLY AT 1195MILES WHEN THAT HAPPENED AND DID NOTHING THAT MAY HAVE CAUSED THE DEFECTS. I AM ON A THREE YEAR LEASE AND IT HAS ONLY BEEN LESS THAN 2MONTHS SINCE I HAD THE CAR. I DON'T WANT THAT CAR ANYMORE SO IF YOU CANT GIVE ME ANOTHER ONE (WITHOUT ADDITIONAL COSTS), THEN I WOULD WANT A FULL REFUND AND CANCEL MY LEASE. *TR
Mfg Campaign: 10937498
Recall Date: Dec 26, 2016
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
DRIVING INTO A SMALL TOWN AT APPROXIMATELY 45 MPH SOUNDED LIKE A GUNSHOT WENT OFF INSIDE THE CAR. THE SUNROOF HAD EXPLODED. NO TRAFFIC WAS AROUND. NOTHING HIT THE ROOF. ONLY A SMALL AMOUNT OF GLASS FELL INTO THE CAR. IT HAD BLOWN OUTWARD LEAVING A HOLE IN THE MIDDLE WITH THE EDGES STICKING UP. DROVE DIRECTLY TO DEALERSHIP ABOUT 15 MINUTES AWAY WHERE THE CAR WAS PURCHASED NEW 6 MONTHS EARLIER. THEY SAID THEY HAD NEVER HEARD OF ANYTHING LIKE THAT OCCURRING AND IT WAS A INSURANCE CLAIM AND NOT HONDAS RESPONSIBILITY SINCE WE COULDN'T PROVE IT WASN'T A ROCK. NOTHING HIT THE CAR AND THE GLASS BLEW OUT WHICH SCRATCHED THE PAINT ON THE TRUNK LID. *TR
Corrective Action:
DRIVING INTO A SMALL TOWN AT APPROXIMATELY 45 MPH SOUNDED LIKE A GUNSHOT WENT OFF INSIDE THE CAR. THE SUNROOF HAD EXPLODED. NO TRAFFIC WAS AROUND. NOTHING HIT THE ROOF. ONLY A SMALL AMOUNT OF GLASS FELL INTO THE CAR. IT HAD BLOWN OUTWARD LEAVING A HOLE IN THE MIDDLE WITH THE EDGES STICKING UP. DROVE DIRECTLY TO DEALERSHIP ABOUT 15 MINUTES AWAY WHERE THE CAR WAS PURCHASED NEW 6 MONTHS EARLIER. THEY SAID THEY HAD NEVER HEARD OF ANYTHING LIKE THAT OCCURRING AND IT WAS A INSURANCE CLAIM AND NOT HONDAS RESPONSIBILITY SINCE WE COULDN'T PROVE IT WASN'T A ROCK. NOTHING HIT THE CAR AND THE GLASS BLEW OUT WHICH SCRATCHED THE PAINT ON THE TRUNK LID. *TR
Additional Notes:
DRIVING INTO A SMALL TOWN AT APPROXIMATELY 45 MPH SOUNDED LIKE A GUNSHOT WENT OFF INSIDE THE CAR. THE SUNROOF HAD EXPLODED. NO TRAFFIC WAS AROUND. NOTHING HIT THE ROOF. ONLY A SMALL AMOUNT OF GLASS FELL INTO THE CAR. IT HAD BLOWN OUTWARD LEAVING A HOLE IN THE MIDDLE WITH THE EDGES STICKING UP. DROVE DIRECTLY TO DEALERSHIP ABOUT 15 MINUTES AWAY WHERE THE CAR WAS PURCHASED NEW 6 MONTHS EARLIER. THEY SAID THEY HAD NEVER HEARD OF ANYTHING LIKE THAT OCCURRING AND IT WAS A INSURANCE CLAIM AND NOT HONDAS RESPONSIBILITY SINCE WE COULDN'T PROVE IT WASN'T A ROCK. NOTHING HIT THE CAR AND THE GLASS BLEW OUT WHICH SCRATCHED THE PAINT ON THE TRUNK LID. *TR
Mfg Campaign: 10937389
Recall Date: Dec 25, 2016
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR ALLOWED ITSELF TO BE TURNED OFF WHILE STILL IN DRIVE. UPON LEAVING CAR IT ROLLED DOWN INCLINE INTO ANOTHER CAR. MY HUSBANDS HONDA (2011 CRV) DOES NOT ALLOW THE CAR TO TURNED OFF IN DRIVE NOR DOES IT ALLOW THE KEY TO BE REMOVED FROM THE IGNITION WHILE STILL IN GEAR/DRIVE. *TR
Corrective Action:
CAR ALLOWED ITSELF TO BE TURNED OFF WHILE STILL IN DRIVE. UPON LEAVING CAR IT ROLLED DOWN INCLINE INTO ANOTHER CAR. MY HUSBANDS HONDA (2011 CRV) DOES NOT ALLOW THE CAR TO TURNED OFF IN DRIVE NOR DOES IT ALLOW THE KEY TO BE REMOVED FROM THE IGNITION WHILE STILL IN GEAR/DRIVE. *TR
Additional Notes:
CAR ALLOWED ITSELF TO BE TURNED OFF WHILE STILL IN DRIVE. UPON LEAVING CAR IT ROLLED DOWN INCLINE INTO ANOTHER CAR. MY HUSBANDS HONDA (2011 CRV) DOES NOT ALLOW THE CAR TO TURNED OFF IN DRIVE NOR DOES IT ALLOW THE KEY TO BE REMOVED FROM THE IGNITION WHILE STILL IN GEAR/DRIVE. *TR
Mfg Campaign: 10937110
Recall Date: Dec 22, 2016
Honda (american Honda Motor Co.)
Defect Description:
PARKING BRAKE
Potential Consequences:
OUR 2016 HONDA CIVIC TOURING CAR EMERGENCY BRAKING SYSTEM FROM TIME TO TIME WOULD NOT WORK PROPERLY WHEN OPERATING UNDER NORMAL CIRCUMSTANCES. TOOK THE CAR INTO THE DEALERSHIP IN SCOTTSDALE, ARIZONA CALLED RIGHT HONDA. THEY TOOK THE CAR TWICE TO HELP FIX THE PROBLEM WITH THE AUTO BRAKING SYSTEM. NEVERTHELESS, RIGHT HONDA DROVE THE CAR AROUND 81 MILES AN HOUR. WE HAVE A GPS TRACKING DEVICE ON THE CAR THAT ALERTS US WHEN SOMEONE IS DRIVING UNPROFESSIONAL. THE RIGHT HONDA WAS SHOWN AND ASKED WHY THEY DROVE OUR CAR SO FAST AT AN UNPROFESSIONAL SPEED ON A PUBLIC STREET IN ARIZONA. THE SERVICE MANAGER JUST TOLD ME IT WAS FOR TESTING PURPOSES, TO GET THE CAR TO REACT. WE TOLD THEM THAT IT WAS VERY UNPROFESSIONAL TO DRIVE OUR CAR AT SUCH HIGH SPEEDS AND THEY ADDED THAT IF WE DO NOT LIKE IT WE CAN TAKE OUR CAR SOMEWHERE ELSE IN THE FUTURE. WE ALSO LET HONDA AMERICA KNOW ABOUT THE PROBLEM AND THEY JUST TOLD US THAT THEY ARE NOT RESPONSIBLE FOR RIGHT HONDA?S ACTIONS FOR THEIR UNPROFESSIONAL ACTIONS. THE GOOD NOTE IS THAT WE THINK RIGHT HONDA MIGHT HAVE FINALLY FIXED THE EMERGENCY BRAKING SYSTEM PROBLEMS WE WERE HAVING, WHEN OUR 2016 HONDA CIVIC TOURING CAR WOULD STOP BY ITSELF FROM TIME TO TIME WITHOUT AN OBJECT IN FRONT OF OUR CAR. BUT DO NOT LIKE HOW HONDA AMERICA AND RIGHT HONDA DEALERSHIP HANDLED THE SITUATION. FEEL THEY NEED A LOT OF HELP IN THE CUSTOMER SERVICE CATEGORY. INCLUDING, NO DEALERSHIP SHOULD DRIVE ANYONE?S CAR CRIMINALLY EVER. *TR
Corrective Action:
OUR 2016 HONDA CIVIC TOURING CAR EMERGENCY BRAKING SYSTEM FROM TIME TO TIME WOULD NOT WORK PROPERLY WHEN OPERATING UNDER NORMAL CIRCUMSTANCES. TOOK THE CAR INTO THE DEALERSHIP IN SCOTTSDALE, ARIZONA CALLED RIGHT HONDA. THEY TOOK THE CAR TWICE TO HELP FIX THE PROBLEM WITH THE AUTO BRAKING SYSTEM. NEVERTHELESS, RIGHT HONDA DROVE THE CAR AROUND 81 MILES AN HOUR. WE HAVE A GPS TRACKING DEVICE ON THE CAR THAT ALERTS US WHEN SOMEONE IS DRIVING UNPROFESSIONAL. THE RIGHT HONDA WAS SHOWN AND ASKED WHY THEY DROVE OUR CAR SO FAST AT AN UNPROFESSIONAL SPEED ON A PUBLIC STREET IN ARIZONA. THE SERVICE MANAGER JUST TOLD ME IT WAS FOR TESTING PURPOSES, TO GET THE CAR TO REACT. WE TOLD THEM THAT IT WAS VERY UNPROFESSIONAL TO DRIVE OUR CAR AT SUCH HIGH SPEEDS AND THEY ADDED THAT IF WE DO NOT LIKE IT WE CAN TAKE OUR CAR SOMEWHERE ELSE IN THE FUTURE. WE ALSO LET HONDA AMERICA KNOW ABOUT THE PROBLEM AND THEY JUST TOLD US THAT THEY ARE NOT RESPONSIBLE FOR RIGHT HONDA?S ACTIONS FOR THEIR UNPROFESSIONAL ACTIONS. THE GOOD NOTE IS THAT WE THINK RIGHT HONDA MIGHT HAVE FINALLY FIXED THE EMERGENCY BRAKING SYSTEM PROBLEMS WE WERE HAVING, WHEN OUR 2016 HONDA CIVIC TOURING CAR WOULD STOP BY ITSELF FROM TIME TO TIME WITHOUT AN OBJECT IN FRONT OF OUR CAR. BUT DO NOT LIKE HOW HONDA AMERICA AND RIGHT HONDA DEALERSHIP HANDLED THE SITUATION. FEEL THEY NEED A LOT OF HELP IN THE CUSTOMER SERVICE CATEGORY. INCLUDING, NO DEALERSHIP SHOULD DRIVE ANYONE?S CAR CRIMINALLY EVER. *TR
Additional Notes:
OUR 2016 HONDA CIVIC TOURING CAR EMERGENCY BRAKING SYSTEM FROM TIME TO TIME WOULD NOT WORK PROPERLY WHEN OPERATING UNDER NORMAL CIRCUMSTANCES. TOOK THE CAR INTO THE DEALERSHIP IN SCOTTSDALE, ARIZONA CALLED RIGHT HONDA. THEY TOOK THE CAR TWICE TO HELP FIX THE PROBLEM WITH THE AUTO BRAKING SYSTEM. NEVERTHELESS, RIGHT HONDA DROVE THE CAR AROUND 81 MILES AN HOUR. WE HAVE A GPS TRACKING DEVICE ON THE CAR THAT ALERTS US WHEN SOMEONE IS DRIVING UNPROFESSIONAL. THE RIGHT HONDA WAS SHOWN AND ASKED WHY THEY DROVE OUR CAR SO FAST AT AN UNPROFESSIONAL SPEED ON A PUBLIC STREET IN ARIZONA. THE SERVICE MANAGER JUST TOLD ME IT WAS FOR TESTING PURPOSES, TO GET THE CAR TO REACT. WE TOLD THEM THAT IT WAS VERY UNPROFESSIONAL TO DRIVE OUR CAR AT SUCH HIGH SPEEDS AND THEY ADDED THAT IF WE DO NOT LIKE IT WE CAN TAKE OUR CAR SOMEWHERE ELSE IN THE FUTURE. WE ALSO LET HONDA AMERICA KNOW ABOUT THE PROBLEM AND THEY JUST TOLD US THAT THEY ARE NOT RESPONSIBLE FOR RIGHT HONDA?S ACTIONS FOR THEIR UNPROFESSIONAL ACTIONS. THE GOOD NOTE IS THAT WE THINK RIGHT HONDA MIGHT HAVE FINALLY FIXED THE EMERGENCY BRAKING SYSTEM PROBLEMS WE WERE HAVING, WHEN OUR 2016 HONDA CIVIC TOURING CAR WOULD STOP BY ITSELF FROM TIME TO TIME WITHOUT AN OBJECT IN FRONT OF OUR CAR. BUT DO NOT LIKE HOW HONDA AMERICA AND RIGHT HONDA DEALERSHIP HANDLED THE SITUATION. FEEL THEY NEED A LOT OF HELP IN THE CUSTOMER SERVICE CATEGORY. INCLUDING, NO DEALERSHIP SHOULD DRIVE ANYONE?S CAR CRIMINALLY EVER. *TR
Mfg Campaign: 10936691
Recall Date: Dec 21, 2016
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
OUR 2016 HONDA CIVIC TOURING CAR EMERGENCY BRAKING SYSTEM FROM TIME TO TIME WOULD NOT WORK PROPERLY WHEN OPERATING UNDER NORMAL CIRCUMSTANCES. TOOK THE CAR INTO THE DEALERSHIP IN SCOTTSDALE, ARIZONA CALLED RIGHT HONDA. THEY TOOK THE CAR TWICE TO HELP FIX THE PROBLEM WITH THE AUTO BRAKING SYSTEM. NEVERTHELESS, RIGHT HONDA DROVE THE CAR AROUND 81 MILES AN HOUR. WE HAVE A GPS TRACKING DEVICE ON THE CAR THAT ALERTS US WHEN SOMEONE IS DRIVING UNPROFESSIONAL. THE RIGHT HONDA WAS SHOWN AND ASKED WHY THEY DROVE OUR CAR SO FAST AT AN UNPROFESSIONAL SPEED ON A PUBLIC STREET IN ARIZONA. THE SERVICE MANAGER JUST TOLD ME IT WAS FOR TESTING PURPOSES, TO GET THE CAR TO REACT. WE TOLD THEM THAT IT WAS VERY UNPROFESSIONAL TO DRIVE OUR CAR AT SUCH HIGH SPEEDS AND THEY ADDED THAT IF WE DO NOT LIKE IT WE CAN TAKE OUR CAR SOMEWHERE ELSE IN THE FUTURE. WE ALSO LET HONDA AMERICA KNOW ABOUT THE PROBLEM AND THEY JUST TOLD US THAT THEY ARE NOT RESPONSIBLE FOR RIGHT HONDA?S ACTIONS FOR THEIR UNPROFESSIONAL ACTIONS. THE GOOD NOTE IS THAT WE THINK RIGHT HONDA MIGHT HAVE FINALLY FIXED THE EMERGENCY BRAKING SYSTEM PROBLEMS WE WERE HAVING, WHEN OUR 2016 HONDA CIVIC TOURING CAR WOULD STOP BY ITSELF FROM TIME TO TIME WITHOUT AN OBJECT IN FRONT OF OUR CAR. BUT DO NOT LIKE HOW HONDA AMERICA AND RIGHT HONDA DEALERSHIP HANDLED THE SITUATION. FEEL THEY NEED A LOT OF HELP IN THE CUSTOMER SERVICE CATEGORY. INCLUDING, NO DEALERSHIP SHOULD DRIVE ANYONE?S CAR CRIMINALLY EVER. *TR
Corrective Action:
OUR 2016 HONDA CIVIC TOURING CAR EMERGENCY BRAKING SYSTEM FROM TIME TO TIME WOULD NOT WORK PROPERLY WHEN OPERATING UNDER NORMAL CIRCUMSTANCES. TOOK THE CAR INTO THE DEALERSHIP IN SCOTTSDALE, ARIZONA CALLED RIGHT HONDA. THEY TOOK THE CAR TWICE TO HELP FIX THE PROBLEM WITH THE AUTO BRAKING SYSTEM. NEVERTHELESS, RIGHT HONDA DROVE THE CAR AROUND 81 MILES AN HOUR. WE HAVE A GPS TRACKING DEVICE ON THE CAR THAT ALERTS US WHEN SOMEONE IS DRIVING UNPROFESSIONAL. THE RIGHT HONDA WAS SHOWN AND ASKED WHY THEY DROVE OUR CAR SO FAST AT AN UNPROFESSIONAL SPEED ON A PUBLIC STREET IN ARIZONA. THE SERVICE MANAGER JUST TOLD ME IT WAS FOR TESTING PURPOSES, TO GET THE CAR TO REACT. WE TOLD THEM THAT IT WAS VERY UNPROFESSIONAL TO DRIVE OUR CAR AT SUCH HIGH SPEEDS AND THEY ADDED THAT IF WE DO NOT LIKE IT WE CAN TAKE OUR CAR SOMEWHERE ELSE IN THE FUTURE. WE ALSO LET HONDA AMERICA KNOW ABOUT THE PROBLEM AND THEY JUST TOLD US THAT THEY ARE NOT RESPONSIBLE FOR RIGHT HONDA?S ACTIONS FOR THEIR UNPROFESSIONAL ACTIONS. THE GOOD NOTE IS THAT WE THINK RIGHT HONDA MIGHT HAVE FINALLY FIXED THE EMERGENCY BRAKING SYSTEM PROBLEMS WE WERE HAVING, WHEN OUR 2016 HONDA CIVIC TOURING CAR WOULD STOP BY ITSELF FROM TIME TO TIME WITHOUT AN OBJECT IN FRONT OF OUR CAR. BUT DO NOT LIKE HOW HONDA AMERICA AND RIGHT HONDA DEALERSHIP HANDLED THE SITUATION. FEEL THEY NEED A LOT OF HELP IN THE CUSTOMER SERVICE CATEGORY. INCLUDING, NO DEALERSHIP SHOULD DRIVE ANYONE?S CAR CRIMINALLY EVER. *TR
Additional Notes:
OUR 2016 HONDA CIVIC TOURING CAR EMERGENCY BRAKING SYSTEM FROM TIME TO TIME WOULD NOT WORK PROPERLY WHEN OPERATING UNDER NORMAL CIRCUMSTANCES. TOOK THE CAR INTO THE DEALERSHIP IN SCOTTSDALE, ARIZONA CALLED RIGHT HONDA. THEY TOOK THE CAR TWICE TO HELP FIX THE PROBLEM WITH THE AUTO BRAKING SYSTEM. NEVERTHELESS, RIGHT HONDA DROVE THE CAR AROUND 81 MILES AN HOUR. WE HAVE A GPS TRACKING DEVICE ON THE CAR THAT ALERTS US WHEN SOMEONE IS DRIVING UNPROFESSIONAL. THE RIGHT HONDA WAS SHOWN AND ASKED WHY THEY DROVE OUR CAR SO FAST AT AN UNPROFESSIONAL SPEED ON A PUBLIC STREET IN ARIZONA. THE SERVICE MANAGER JUST TOLD ME IT WAS FOR TESTING PURPOSES, TO GET THE CAR TO REACT. WE TOLD THEM THAT IT WAS VERY UNPROFESSIONAL TO DRIVE OUR CAR AT SUCH HIGH SPEEDS AND THEY ADDED THAT IF WE DO NOT LIKE IT WE CAN TAKE OUR CAR SOMEWHERE ELSE IN THE FUTURE. WE ALSO LET HONDA AMERICA KNOW ABOUT THE PROBLEM AND THEY JUST TOLD US THAT THEY ARE NOT RESPONSIBLE FOR RIGHT HONDA?S ACTIONS FOR THEIR UNPROFESSIONAL ACTIONS. THE GOOD NOTE IS THAT WE THINK RIGHT HONDA MIGHT HAVE FINALLY FIXED THE EMERGENCY BRAKING SYSTEM PROBLEMS WE WERE HAVING, WHEN OUR 2016 HONDA CIVIC TOURING CAR WOULD STOP BY ITSELF FROM TIME TO TIME WITHOUT AN OBJECT IN FRONT OF OUR CAR. BUT DO NOT LIKE HOW HONDA AMERICA AND RIGHT HONDA DEALERSHIP HANDLED THE SITUATION. FEEL THEY NEED A LOT OF HELP IN THE CUSTOMER SERVICE CATEGORY. INCLUDING, NO DEALERSHIP SHOULD DRIVE ANYONE?S CAR CRIMINALLY EVER. *TR
Mfg Campaign: 10936691
Recall Date: Dec 21, 2016
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FOLLOWING MY WIFE AFTER A RECALL ON HER CAR, IT BEGAN TO RAIN LIGHTLY. KNOWING WE WERE ENTERING A 75MPH TURNPIKE, I PHONED HER TO ADVISE HER TO TURN ON HER LIGHTS. SHE DID. AT THE STOP LIGHT BEFORE GETTING ON THE TURNPIKE, ALL I COULD SEE WERE 2 TINY LED BULB TYPES ON BOTH SIDES. AS SHE BEGAN TO REACH SPEED, SHE GOT 10-15 CAR LENGTHS AHEAD OF ME. WE KNEW THE FACTORY SPOILER CAUSES A VORTEX BEHIND HER CAR AS WE WIPE OFF BLACK POWDER THAT BUILDS ON THE BACK OF HER CAR EACH DAY WHEN SHE COMES HOME FROM WORK. I'VE NEVER DRIVEN BEHIND HER LET ALONE IN THE RAIN. WITH THE VORTEX CREATING A BOILING SPRAY, AND THE TINY LED BULBS, I COULD NOT SEE HER AT ALL. JUST A SPRAY. NO LIGHTS. AT OUR EXIT CLOSE TO HOME, AS SHE TOOK OFF, I COULD NOT SEE HER TAIL LIGHTS EVEN 5 CAR LENGTHS BACK. IT WAS DAY TIME I FORGOT TO MENTION BUT CLOUDY AND AS STATED, LIGHT RAIN. I COULD SEE HER BRAKE AS THE BRAKE LIGHTS USE A COMMON BULB. AGAIN, WITH THE LIGHTS IN THE ON POSITION, THE ONLY TIME I SAW HER TAIL LIGHT WAS IN THE GARAGE. THE VEHICLE HAS TWO ISSUES. THE SPOILERS CREATE A SPRAY OF WATER REDUCING VISIBILITY OF THE BACKBOF HER CAR IN THE RAIN OR FOG TO ZERO. HONDA EVEN SHOWS PHOTOS WITH THEIR LIGHTS ON. TINY ANGLED LED'S POINTING UP AND IN. AND NOT NEARLY BRIGHT ENOUGH TO BE SEEN IN RAIN. HEAVY RAIN OR DENSE FOG, COULD BE CATASTROPHIC. MY WIFE DRIVES I-40 & I-44 TO AND FROM WORK DAILY. 13 MILES. SHE'S HAD THE CAR JUST A FEW MONTHS. I AM CONCERNED EACH MORNING. SHE CURRENTLY LEAVES WHEN IT'S DARK. I'M WORRIED ABOUT THE SPRING RAINS AND DAWNS EARLY LIGHT WHEATHER SHE WILL BE SEEN. AS STATED EARLIER, THE SPOILERS CAUSE THE TURBULENCE OR VORTEX BEHIND THE CAR. THE LIGHTS ARE TOO SMALL AND LUMENS NOT STRONG ENOUGH TO BE SEEN. PHOTOS BELOW WILL SHOW ON CITY STREETS AND IN OUR DRIVEWAY. THE PHOTOS I TOOK FROM MY PHONE THE LAST FEW BLOCKS HOME AND INTO THE GARAGE. THIS IS BAD! SHE LOVES THIS CAR
Corrective Action:
FOLLOWING MY WIFE AFTER A RECALL ON HER CAR, IT BEGAN TO RAIN LIGHTLY. KNOWING WE WERE ENTERING A 75MPH TURNPIKE, I PHONED HER TO ADVISE HER TO TURN ON HER LIGHTS. SHE DID. AT THE STOP LIGHT BEFORE GETTING ON THE TURNPIKE, ALL I COULD SEE WERE 2 TINY LED BULB TYPES ON BOTH SIDES. AS SHE BEGAN TO REACH SPEED, SHE GOT 10-15 CAR LENGTHS AHEAD OF ME. WE KNEW THE FACTORY SPOILER CAUSES A VORTEX BEHIND HER CAR AS WE WIPE OFF BLACK POWDER THAT BUILDS ON THE BACK OF HER CAR EACH DAY WHEN SHE COMES HOME FROM WORK. I'VE NEVER DRIVEN BEHIND HER LET ALONE IN THE RAIN. WITH THE VORTEX CREATING A BOILING SPRAY, AND THE TINY LED BULBS, I COULD NOT SEE HER AT ALL. JUST A SPRAY. NO LIGHTS. AT OUR EXIT CLOSE TO HOME, AS SHE TOOK OFF, I COULD NOT SEE HER TAIL LIGHTS EVEN 5 CAR LENGTHS BACK. IT WAS DAY TIME I FORGOT TO MENTION BUT CLOUDY AND AS STATED, LIGHT RAIN. I COULD SEE HER BRAKE AS THE BRAKE LIGHTS USE A COMMON BULB. AGAIN, WITH THE LIGHTS IN THE ON POSITION, THE ONLY TIME I SAW HER TAIL LIGHT WAS IN THE GARAGE. THE VEHICLE HAS TWO ISSUES. THE SPOILERS CREATE A SPRAY OF WATER REDUCING VISIBILITY OF THE BACKBOF HER CAR IN THE RAIN OR FOG TO ZERO. HONDA EVEN SHOWS PHOTOS WITH THEIR LIGHTS ON. TINY ANGLED LED'S POINTING UP AND IN. AND NOT NEARLY BRIGHT ENOUGH TO BE SEEN IN RAIN. HEAVY RAIN OR DENSE FOG, COULD BE CATASTROPHIC. MY WIFE DRIVES I-40 & I-44 TO AND FROM WORK DAILY. 13 MILES. SHE'S HAD THE CAR JUST A FEW MONTHS. I AM CONCERNED EACH MORNING. SHE CURRENTLY LEAVES WHEN IT'S DARK. I'M WORRIED ABOUT THE SPRING RAINS AND DAWNS EARLY LIGHT WHEATHER SHE WILL BE SEEN. AS STATED EARLIER, THE SPOILERS CAUSE THE TURBULENCE OR VORTEX BEHIND THE CAR. THE LIGHTS ARE TOO SMALL AND LUMENS NOT STRONG ENOUGH TO BE SEEN. PHOTOS BELOW WILL SHOW ON CITY STREETS AND IN OUR DRIVEWAY. THE PHOTOS I TOOK FROM MY PHONE THE LAST FEW BLOCKS HOME AND INTO THE GARAGE. THIS IS BAD! SHE LOVES THIS CAR
Additional Notes:
FOLLOWING MY WIFE AFTER A RECALL ON HER CAR, IT BEGAN TO RAIN LIGHTLY. KNOWING WE WERE ENTERING A 75MPH TURNPIKE, I PHONED HER TO ADVISE HER TO TURN ON HER LIGHTS. SHE DID. AT THE STOP LIGHT BEFORE GETTING ON THE TURNPIKE, ALL I COULD SEE WERE 2 TINY LED BULB TYPES ON BOTH SIDES. AS SHE BEGAN TO REACH SPEED, SHE GOT 10-15 CAR LENGTHS AHEAD OF ME. WE KNEW THE FACTORY SPOILER CAUSES A VORTEX BEHIND HER CAR AS WE WIPE OFF BLACK POWDER THAT BUILDS ON THE BACK OF HER CAR EACH DAY WHEN SHE COMES HOME FROM WORK. I'VE NEVER DRIVEN BEHIND HER LET ALONE IN THE RAIN. WITH THE VORTEX CREATING A BOILING SPRAY, AND THE TINY LED BULBS, I COULD NOT SEE HER AT ALL. JUST A SPRAY. NO LIGHTS. AT OUR EXIT CLOSE TO HOME, AS SHE TOOK OFF, I COULD NOT SEE HER TAIL LIGHTS EVEN 5 CAR LENGTHS BACK. IT WAS DAY TIME I FORGOT TO MENTION BUT CLOUDY AND AS STATED, LIGHT RAIN. I COULD SEE HER BRAKE AS THE BRAKE LIGHTS USE A COMMON BULB. AGAIN, WITH THE LIGHTS IN THE ON POSITION, THE ONLY TIME I SAW HER TAIL LIGHT WAS IN THE GARAGE. THE VEHICLE HAS TWO ISSUES. THE SPOILERS CREATE A SPRAY OF WATER REDUCING VISIBILITY OF THE BACKBOF HER CAR IN THE RAIN OR FOG TO ZERO. HONDA EVEN SHOWS PHOTOS WITH THEIR LIGHTS ON. TINY ANGLED LED'S POINTING UP AND IN. AND NOT NEARLY BRIGHT ENOUGH TO BE SEEN IN RAIN. HEAVY RAIN OR DENSE FOG, COULD BE CATASTROPHIC. MY WIFE DRIVES I-40 & I-44 TO AND FROM WORK DAILY. 13 MILES. SHE'S HAD THE CAR JUST A FEW MONTHS. I AM CONCERNED EACH MORNING. SHE CURRENTLY LEAVES WHEN IT'S DARK. I'M WORRIED ABOUT THE SPRING RAINS AND DAWNS EARLY LIGHT WHEATHER SHE WILL BE SEEN. AS STATED EARLIER, THE SPOILERS CAUSE THE TURBULENCE OR VORTEX BEHIND THE CAR. THE LIGHTS ARE TOO SMALL AND LUMENS NOT STRONG ENOUGH TO BE SEEN. PHOTOS BELOW WILL SHOW ON CITY STREETS AND IN OUR DRIVEWAY. THE PHOTOS I TOOK FROM MY PHONE THE LAST FEW BLOCKS HOME AND INTO THE GARAGE. THIS IS BAD! SHE LOVES THIS CAR
Mfg Campaign: 10936316
Recall Date: Dec 19, 2016
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FOLLOWING MY WIFE AFTER A RECALL ON HER CAR, IT BEGAN TO RAIN LIGHTLY. KNOWING WE WERE ENTERING A 75MPH TURNPIKE, I PHONED HER TO ADVISE HER TO TURN ON HER LIGHTS. SHE DID. AT THE STOP LIGHT BEFORE GETTING ON THE TURNPIKE, ALL I COULD SEE WERE 2 TINY LED BULB TYPES ON BOTH SIDES. AS SHE BEGAN TO REACH SPEED, SHE GOT 10-15 CAR LENGTHS AHEAD OF ME. WE KNEW THE FACTORY SPOILER CAUSES A VORTEX BEHIND HER CAR AS WE WIPE OFF BLACK POWDER THAT BUILDS ON THE BACK OF HER CAR EACH DAY WHEN SHE COMES HOME FROM WORK. I'VE NEVER DRIVEN BEHIND HER LET ALONE IN THE RAIN. WITH THE VORTEX CREATING A BOILING SPRAY, AND THE TINY LED BULBS, I COULD NOT SEE HER AT ALL. JUST A SPRAY. NO LIGHTS. AT OUR EXIT CLOSE TO HOME, AS SHE TOOK OFF, I COULD NOT SEE HER TAIL LIGHTS EVEN 5 CAR LENGTHS BACK. IT WAS DAY TIME I FORGOT TO MENTION BUT CLOUDY AND AS STATED, LIGHT RAIN. I COULD SEE HER BRAKE AS THE BRAKE LIGHTS USE A COMMON BULB. AGAIN, WITH THE LIGHTS IN THE ON POSITION, THE ONLY TIME I SAW HER TAIL LIGHT WAS IN THE GARAGE. THE VEHICLE HAS TWO ISSUES. THE SPOILERS CREATE A SPRAY OF WATER REDUCING VISIBILITY OF THE BACKBOF HER CAR IN THE RAIN OR FOG TO ZERO. HONDA EVEN SHOWS PHOTOS WITH THEIR LIGHTS ON. TINY ANGLED LED'S POINTING UP AND IN. AND NOT NEARLY BRIGHT ENOUGH TO BE SEEN IN RAIN. HEAVY RAIN OR DENSE FOG, COULD BE CATASTROPHIC. MY WIFE DRIVES I-40 & I-44 TO AND FROM WORK DAILY. 13 MILES. SHE'S HAD THE CAR JUST A FEW MONTHS. I AM CONCERNED EACH MORNING. SHE CURRENTLY LEAVES WHEN IT'S DARK. I'M WORRIED ABOUT THE SPRING RAINS AND DAWNS EARLY LIGHT WHEATHER SHE WILL BE SEEN. AS STATED EARLIER, THE SPOILERS CAUSE THE TURBULENCE OR VORTEX BEHIND THE CAR. THE LIGHTS ARE TOO SMALL AND LUMENS NOT STRONG ENOUGH TO BE SEEN. PHOTOS BELOW WILL SHOW ON CITY STREETS AND IN OUR DRIVEWAY. THE PHOTOS I TOOK FROM MY PHONE THE LAST FEW BLOCKS HOME AND INTO THE GARAGE. THIS IS BAD! SHE LOVES THIS CAR
Corrective Action:
FOLLOWING MY WIFE AFTER A RECALL ON HER CAR, IT BEGAN TO RAIN LIGHTLY. KNOWING WE WERE ENTERING A 75MPH TURNPIKE, I PHONED HER TO ADVISE HER TO TURN ON HER LIGHTS. SHE DID. AT THE STOP LIGHT BEFORE GETTING ON THE TURNPIKE, ALL I COULD SEE WERE 2 TINY LED BULB TYPES ON BOTH SIDES. AS SHE BEGAN TO REACH SPEED, SHE GOT 10-15 CAR LENGTHS AHEAD OF ME. WE KNEW THE FACTORY SPOILER CAUSES A VORTEX BEHIND HER CAR AS WE WIPE OFF BLACK POWDER THAT BUILDS ON THE BACK OF HER CAR EACH DAY WHEN SHE COMES HOME FROM WORK. I'VE NEVER DRIVEN BEHIND HER LET ALONE IN THE RAIN. WITH THE VORTEX CREATING A BOILING SPRAY, AND THE TINY LED BULBS, I COULD NOT SEE HER AT ALL. JUST A SPRAY. NO LIGHTS. AT OUR EXIT CLOSE TO HOME, AS SHE TOOK OFF, I COULD NOT SEE HER TAIL LIGHTS EVEN 5 CAR LENGTHS BACK. IT WAS DAY TIME I FORGOT TO MENTION BUT CLOUDY AND AS STATED, LIGHT RAIN. I COULD SEE HER BRAKE AS THE BRAKE LIGHTS USE A COMMON BULB. AGAIN, WITH THE LIGHTS IN THE ON POSITION, THE ONLY TIME I SAW HER TAIL LIGHT WAS IN THE GARAGE. THE VEHICLE HAS TWO ISSUES. THE SPOILERS CREATE A SPRAY OF WATER REDUCING VISIBILITY OF THE BACKBOF HER CAR IN THE RAIN OR FOG TO ZERO. HONDA EVEN SHOWS PHOTOS WITH THEIR LIGHTS ON. TINY ANGLED LED'S POINTING UP AND IN. AND NOT NEARLY BRIGHT ENOUGH TO BE SEEN IN RAIN. HEAVY RAIN OR DENSE FOG, COULD BE CATASTROPHIC. MY WIFE DRIVES I-40 & I-44 TO AND FROM WORK DAILY. 13 MILES. SHE'S HAD THE CAR JUST A FEW MONTHS. I AM CONCERNED EACH MORNING. SHE CURRENTLY LEAVES WHEN IT'S DARK. I'M WORRIED ABOUT THE SPRING RAINS AND DAWNS EARLY LIGHT WHEATHER SHE WILL BE SEEN. AS STATED EARLIER, THE SPOILERS CAUSE THE TURBULENCE OR VORTEX BEHIND THE CAR. THE LIGHTS ARE TOO SMALL AND LUMENS NOT STRONG ENOUGH TO BE SEEN. PHOTOS BELOW WILL SHOW ON CITY STREETS AND IN OUR DRIVEWAY. THE PHOTOS I TOOK FROM MY PHONE THE LAST FEW BLOCKS HOME AND INTO THE GARAGE. THIS IS BAD! SHE LOVES THIS CAR
Additional Notes:
FOLLOWING MY WIFE AFTER A RECALL ON HER CAR, IT BEGAN TO RAIN LIGHTLY. KNOWING WE WERE ENTERING A 75MPH TURNPIKE, I PHONED HER TO ADVISE HER TO TURN ON HER LIGHTS. SHE DID. AT THE STOP LIGHT BEFORE GETTING ON THE TURNPIKE, ALL I COULD SEE WERE 2 TINY LED BULB TYPES ON BOTH SIDES. AS SHE BEGAN TO REACH SPEED, SHE GOT 10-15 CAR LENGTHS AHEAD OF ME. WE KNEW THE FACTORY SPOILER CAUSES A VORTEX BEHIND HER CAR AS WE WIPE OFF BLACK POWDER THAT BUILDS ON THE BACK OF HER CAR EACH DAY WHEN SHE COMES HOME FROM WORK. I'VE NEVER DRIVEN BEHIND HER LET ALONE IN THE RAIN. WITH THE VORTEX CREATING A BOILING SPRAY, AND THE TINY LED BULBS, I COULD NOT SEE HER AT ALL. JUST A SPRAY. NO LIGHTS. AT OUR EXIT CLOSE TO HOME, AS SHE TOOK OFF, I COULD NOT SEE HER TAIL LIGHTS EVEN 5 CAR LENGTHS BACK. IT WAS DAY TIME I FORGOT TO MENTION BUT CLOUDY AND AS STATED, LIGHT RAIN. I COULD SEE HER BRAKE AS THE BRAKE LIGHTS USE A COMMON BULB. AGAIN, WITH THE LIGHTS IN THE ON POSITION, THE ONLY TIME I SAW HER TAIL LIGHT WAS IN THE GARAGE. THE VEHICLE HAS TWO ISSUES. THE SPOILERS CREATE A SPRAY OF WATER REDUCING VISIBILITY OF THE BACKBOF HER CAR IN THE RAIN OR FOG TO ZERO. HONDA EVEN SHOWS PHOTOS WITH THEIR LIGHTS ON. TINY ANGLED LED'S POINTING UP AND IN. AND NOT NEARLY BRIGHT ENOUGH TO BE SEEN IN RAIN. HEAVY RAIN OR DENSE FOG, COULD BE CATASTROPHIC. MY WIFE DRIVES I-40 & I-44 TO AND FROM WORK DAILY. 13 MILES. SHE'S HAD THE CAR JUST A FEW MONTHS. I AM CONCERNED EACH MORNING. SHE CURRENTLY LEAVES WHEN IT'S DARK. I'M WORRIED ABOUT THE SPRING RAINS AND DAWNS EARLY LIGHT WHEATHER SHE WILL BE SEEN. AS STATED EARLIER, THE SPOILERS CAUSE THE TURBULENCE OR VORTEX BEHIND THE CAR. THE LIGHTS ARE TOO SMALL AND LUMENS NOT STRONG ENOUGH TO BE SEEN. PHOTOS BELOW WILL SHOW ON CITY STREETS AND IN OUR DRIVEWAY. THE PHOTOS I TOOK FROM MY PHONE THE LAST FEW BLOCKS HOME AND INTO THE GARAGE. THIS IS BAD! SHE LOVES THIS CAR
Mfg Campaign: 10936316
Recall Date: Dec 19, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury