Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Civic two door and four door 1.5L turbo and 2.0L vehicles. The electric parking brake (EPB) may not engage if it is applied immediately after turning the ignition off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KC6
Recall Date: Oct 11, 2016
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain model year 2016 Civic 2-Door vehicles manufactured February 23, 2016, through May 20, 2016. The affected vehicles may have a damaged LED side marker light circuit board inside the taillight assembly, making the marker light inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KB8
Recall Date: Jul 11, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Civic vehicles manufactured September 22, 2015, to February 3, 2016 and equipped with 2.0L engines. The affected vehicles have engines with piston assemblies that may have been manufactured without a piston wrist pin circlip or with an incorrectly installed piston wrist pin circlip.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JX9
Recall Date: Feb 9, 2016
Consumer Complaints
1.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on the freeway on 1/6/2022, the sunroof suddenly exploded above my head. It was as if something was dropped from the sky and glass fell down on my head and into the exterior of the car. I was able to maintain control of the vehicle and maintain safety but it was absolutely terrifying. This car is brand new to me as of 12/11/21. Nothing was visibly wrong with the sunroof and I wasn’t driving under an underpass, so nothing could have been thrown at me from above. What is left of the tempered glass sunroof is spiderwebbed and continues to fall into the car and it is not drivable until repair.
Corrective Action:
While driving on the freeway on 1/6/2022, the sunroof suddenly exploded above my head. It was as if something was dropped from the sky and glass fell down on my head and into the exterior of the car. I was able to maintain control of the vehicle and maintain safety but it was absolutely terrifying. This car is brand new to me as of 12/11/21. Nothing was visibly wrong with the sunroof and I wasn’t driving under an underpass, so nothing could have been thrown at me from above. What is left of the tempered glass sunroof is spiderwebbed and continues to fall into the car and it is not drivable until repair.
Additional Notes:
While driving on the freeway on 1/6/2022, the sunroof suddenly exploded above my head. It was as if something was dropped from the sky and glass fell down on my head and into the exterior of the car. I was able to maintain control of the vehicle and maintain safety but it was absolutely terrifying. This car is brand new to me as of 12/11/21. Nothing was visibly wrong with the sunroof and I wasn’t driving under an underpass, so nothing could have been thrown at me from above. What is left of the tempered glass sunroof is spiderwebbed and continues to fall into the car and it is not drivable until repair.
Mfg Campaign: 11446580
Recall Date: Jan 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I experienced a total catastrophic failure of the transmission with less than 55000 miles and only 5 years and 1 month old. The transmission needed to be replaced.
Corrective Action:
I experienced a total catastrophic failure of the transmission with less than 55000 miles and only 5 years and 1 month old. The transmission needed to be replaced.
Additional Notes:
I experienced a total catastrophic failure of the transmission with less than 55000 miles and only 5 years and 1 month old. The transmission needed to be replaced.
Mfg Campaign: 11444838
Recall Date: Dec 23, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The car steering wheel stick and is jerky when driving. There are multiple sites with forum and videos of people experiencing the same issue.
Corrective Action:
The car steering wheel stick and is jerky when driving. There are multiple sites with forum and videos of people experiencing the same issue.
Additional Notes:
The car steering wheel stick and is jerky when driving. There are multiple sites with forum and videos of people experiencing the same issue.
Mfg Campaign: 11443495
Recall Date: Dec 12, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I'm the original and only owner of the vehicle, which has less than 36,000 miles. My Civic has only ever been serviced by Honda dealerships, and I can provide maintenance records upon request. A failure of this nature to the braking system can only be caused by a defective part. In fact, I had my brakes inspected by Honda at 33,000 miles, and Honda gave my brakes a clean bill of health. While driving my vehicle, the brake pedal suddenly was unable to be depressed except with extreme foot pressure; it felt like a brick had been placed under my brake pedal. The stopping power was substantially diminished. It took multiple, very strong brake pumps to slow and stop my vehicle, meaning I was unable to stop in the event of an emergency. I took the car immediately to a Honda dealership. Ultimately, Honda replaced by brake booster, which they noted was defective, but charged me for the repair because the time (but not mileage) had elapsed on my warranty.
Corrective Action:
I'm the original and only owner of the vehicle, which has less than 36,000 miles. My Civic has only ever been serviced by Honda dealerships, and I can provide maintenance records upon request. A failure of this nature to the braking system can only be caused by a defective part. In fact, I had my brakes inspected by Honda at 33,000 miles, and Honda gave my brakes a clean bill of health. While driving my vehicle, the brake pedal suddenly was unable to be depressed except with extreme foot pressure; it felt like a brick had been placed under my brake pedal. The stopping power was substantially diminished. It took multiple, very strong brake pumps to slow and stop my vehicle, meaning I was unable to stop in the event of an emergency. I took the car immediately to a Honda dealership. Ultimately, Honda replaced by brake booster, which they noted was defective, but charged me for the repair because the time (but not mileage) had elapsed on my warranty.
Additional Notes:
I'm the original and only owner of the vehicle, which has less than 36,000 miles. My Civic has only ever been serviced by Honda dealerships, and I can provide maintenance records upon request. A failure of this nature to the braking system can only be caused by a defective part. In fact, I had my brakes inspected by Honda at 33,000 miles, and Honda gave my brakes a clean bill of health. While driving my vehicle, the brake pedal suddenly was unable to be depressed except with extreme foot pressure; it felt like a brick had been placed under my brake pedal. The stopping power was substantially diminished. It took multiple, very strong brake pumps to slow and stop my vehicle, meaning I was unable to stop in the event of an emergency. I took the car immediately to a Honda dealership. Ultimately, Honda replaced by brake booster, which they noted was defective, but charged me for the repair because the time (but not mileage) had elapsed on my warranty.
Mfg Campaign: 11442511
Recall Date: Dec 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering would "catch" at the centerline when attempting to steer straight. Extra force needed to overcome resistance which causes oversteering and vehicle veered into next lane. This issue has become progressively more dangerous until now the vehicle is unsafe to drive.
Corrective Action:
Steering would "catch" at the centerline when attempting to steer straight. Extra force needed to overcome resistance which causes oversteering and vehicle veered into next lane. This issue has become progressively more dangerous until now the vehicle is unsafe to drive.
Additional Notes:
Steering would "catch" at the centerline when attempting to steer straight. Extra force needed to overcome resistance which causes oversteering and vehicle veered into next lane. This issue has become progressively more dangerous until now the vehicle is unsafe to drive.
Mfg Campaign: 11442021
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Honda Civic. The contact stated that while operating the vehicle, the steering wheel had experienced minute levels of stiffness and stickiness when attempting to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 30,000.
Corrective Action:
The contact owns a 2016 Honda Civic. The contact stated that while operating the vehicle, the steering wheel had experienced minute levels of stiffness and stickiness when attempting to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 30,000.
Additional Notes:
The contact owns a 2016 Honda Civic. The contact stated that while operating the vehicle, the steering wheel had experienced minute levels of stiffness and stickiness when attempting to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 30,000.
Mfg Campaign: 11441362
Recall Date: Nov 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Around 40,000 miles, we first noticed a sort of bump or detent when trying to steer straight ahead at highway speeds. The car will drift to the right or left. When the driver attempts to steer back into the lane, resistance is felt at Top-Dead-Center, the demarc between left and right. To overcome the resistance, extra force must be used and that causes an oversteer condition in the opposite direction. I reported this problem to the dealership at 46976 miles, which was within the extended warranty coverage. They failed to report it to the warranty company or American Honda. I reported the issue again at mileage 59277, after it became much worse and much more dangerous. So far, my dealership has refused to cover the problem under manufacturer's warranty or extended warranty. Over the past year, I've driven this car less than 1000 miles because I am afraid it will get me killed.
Corrective Action:
Around 40,000 miles, we first noticed a sort of bump or detent when trying to steer straight ahead at highway speeds. The car will drift to the right or left. When the driver attempts to steer back into the lane, resistance is felt at Top-Dead-Center, the demarc between left and right. To overcome the resistance, extra force must be used and that causes an oversteer condition in the opposite direction. I reported this problem to the dealership at 46976 miles, which was within the extended warranty coverage. They failed to report it to the warranty company or American Honda. I reported the issue again at mileage 59277, after it became much worse and much more dangerous. So far, my dealership has refused to cover the problem under manufacturer's warranty or extended warranty. Over the past year, I've driven this car less than 1000 miles because I am afraid it will get me killed.
Additional Notes:
Around 40,000 miles, we first noticed a sort of bump or detent when trying to steer straight ahead at highway speeds. The car will drift to the right or left. When the driver attempts to steer back into the lane, resistance is felt at Top-Dead-Center, the demarc between left and right. To overcome the resistance, extra force must be used and that causes an oversteer condition in the opposite direction. I reported this problem to the dealership at 46976 miles, which was within the extended warranty coverage. They failed to report it to the warranty company or American Honda. I reported the issue again at mileage 59277, after it became much worse and much more dangerous. So far, my dealership has refused to cover the problem under manufacturer's warranty or extended warranty. Over the past year, I've driven this car less than 1000 miles because I am afraid it will get me killed.
Mfg Campaign: 11441365
Recall Date: Nov 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering gets "notchy" and acts out of sync. when at highway speeds, when trying to move left or right the steering does not respond correctly. You end up overcompensating for slight movements making it dangerous as you may veer too far. Seems to happen after car is warm or temps outside are high. Its also intermittent so hard to get dealership to diagnose. Have read this is an eps problem with steering rack. Should definitely be a safety recall as this is how we "aim" these 2 ton metal machines. Took to a local Honda dealership they said nothing is wrong. I still have the problem! This is a serious defect. Please issue a safety recall.
Corrective Action:
Steering gets "notchy" and acts out of sync. when at highway speeds, when trying to move left or right the steering does not respond correctly. You end up overcompensating for slight movements making it dangerous as you may veer too far. Seems to happen after car is warm or temps outside are high. Its also intermittent so hard to get dealership to diagnose. Have read this is an eps problem with steering rack. Should definitely be a safety recall as this is how we "aim" these 2 ton metal machines. Took to a local Honda dealership they said nothing is wrong. I still have the problem! This is a serious defect. Please issue a safety recall.
Additional Notes:
Steering gets "notchy" and acts out of sync. when at highway speeds, when trying to move left or right the steering does not respond correctly. You end up overcompensating for slight movements making it dangerous as you may veer too far. Seems to happen after car is warm or temps outside are high. Its also intermittent so hard to get dealership to diagnose. Have read this is an eps problem with steering rack. Should definitely be a safety recall as this is how we "aim" these 2 ton metal machines. Took to a local Honda dealership they said nothing is wrong. I still have the problem! This is a serious defect. Please issue a safety recall.
Mfg Campaign: 11436968
Recall Date: Oct 15, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It is alleged that the compressor on my 2016 Honda Civic has failed and needs to be replaced. The mileage of my vehicle is under 50k. This resulted in the failure of the air conditioning system in my vehicle. It caused unhospitable conditions for the driver and passengers inside the cabin on hot summer days. Other issues due to lack of cabin cooling most likely result. Currently, Honda is only taking partial responsibility for WIDELY OCCURRING air conditioning issues in the 10th generation Civic. They refuse to acknowledge that the breakdown of the air conditioning system may also include the compressor. Research indicates the freon leaks prematurely in 10th generation Civics because the new air conditioning systems can not withstand the internal pressures of the engineered design. My vehicle is currently with my Honda dealership. Visible symptoms occurred suddenly, but non-visible symptoms were likely occurring long before, without my (the owners) knowledge. I regularly bring my car in for appropriate maintenance and inspection. THERE NEEDS TO BE A NATIONAL RECALL.
Corrective Action:
It is alleged that the compressor on my 2016 Honda Civic has failed and needs to be replaced. The mileage of my vehicle is under 50k. This resulted in the failure of the air conditioning system in my vehicle. It caused unhospitable conditions for the driver and passengers inside the cabin on hot summer days. Other issues due to lack of cabin cooling most likely result. Currently, Honda is only taking partial responsibility for WIDELY OCCURRING air conditioning issues in the 10th generation Civic. They refuse to acknowledge that the breakdown of the air conditioning system may also include the compressor. Research indicates the freon leaks prematurely in 10th generation Civics because the new air conditioning systems can not withstand the internal pressures of the engineered design. My vehicle is currently with my Honda dealership. Visible symptoms occurred suddenly, but non-visible symptoms were likely occurring long before, without my (the owners) knowledge. I regularly bring my car in for appropriate maintenance and inspection. THERE NEEDS TO BE A NATIONAL RECALL.
Additional Notes:
It is alleged that the compressor on my 2016 Honda Civic has failed and needs to be replaced. The mileage of my vehicle is under 50k. This resulted in the failure of the air conditioning system in my vehicle. It caused unhospitable conditions for the driver and passengers inside the cabin on hot summer days. Other issues due to lack of cabin cooling most likely result. Currently, Honda is only taking partial responsibility for WIDELY OCCURRING air conditioning issues in the 10th generation Civic. They refuse to acknowledge that the breakdown of the air conditioning system may also include the compressor. Research indicates the freon leaks prematurely in 10th generation Civics because the new air conditioning systems can not withstand the internal pressures of the engineered design. My vehicle is currently with my Honda dealership. Visible symptoms occurred suddenly, but non-visible symptoms were likely occurring long before, without my (the owners) knowledge. I regularly bring my car in for appropriate maintenance and inspection. THERE NEEDS TO BE A NATIONAL RECALL.
Mfg Campaign: 11436760
Recall Date: Oct 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering wheel on the 2016 Honda Civic tends to stick when the car in going in a straightforward motion at highway speeds. When a bend or curve in the road approaches, the steering wheel must be gently forced out of its central stuck position, causing a jerk in the movement of the vehicle. I have gotten used to this issue and have been able to work through it, but fear the safety of my family as passengers or if they ever need to drive my vehicle. The jerking motion could potentially cause the car to jump out of lane. This is generally always been an issue with my vehicle, but I didn't fully understand how potentially dangerous it is until now.
Corrective Action:
The steering wheel on the 2016 Honda Civic tends to stick when the car in going in a straightforward motion at highway speeds. When a bend or curve in the road approaches, the steering wheel must be gently forced out of its central stuck position, causing a jerk in the movement of the vehicle. I have gotten used to this issue and have been able to work through it, but fear the safety of my family as passengers or if they ever need to drive my vehicle. The jerking motion could potentially cause the car to jump out of lane. This is generally always been an issue with my vehicle, but I didn't fully understand how potentially dangerous it is until now.
Additional Notes:
The steering wheel on the 2016 Honda Civic tends to stick when the car in going in a straightforward motion at highway speeds. When a bend or curve in the road approaches, the steering wheel must be gently forced out of its central stuck position, causing a jerk in the movement of the vehicle. I have gotten used to this issue and have been able to work through it, but fear the safety of my family as passengers or if they ever need to drive my vehicle. The jerking motion could potentially cause the car to jump out of lane. This is generally always been an issue with my vehicle, but I didn't fully understand how potentially dangerous it is until now.
Mfg Campaign: 11436761
Recall Date: Oct 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Honda Civic. The contact stated while reversing, there was an abnormal noise coming from the steering wheel. In addition, the steering wheel was pulling to the right or left while the vehicle was driven straight. The steering wheel seized causing the contact to use extreme force while steering the vehicle. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Corrective Action:
The contact owns a 2016 Honda Civic. The contact stated while reversing, there was an abnormal noise coming from the steering wheel. In addition, the steering wheel was pulling to the right or left while the vehicle was driven straight. The steering wheel seized causing the contact to use extreme force while steering the vehicle. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Additional Notes:
The contact owns a 2016 Honda Civic. The contact stated while reversing, there was an abnormal noise coming from the steering wheel. In addition, the steering wheel was pulling to the right or left while the vehicle was driven straight. The steering wheel seized causing the contact to use extreme force while steering the vehicle. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Mfg Campaign: 11436016
Recall Date: Oct 8, 2021
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
In a head on collision. Front air bags deployed. Passenger side airbags deployed. Driver side airbags did not deploy
Corrective Action:
In a head on collision. Front air bags deployed. Passenger side airbags deployed. Driver side airbags did not deploy
Additional Notes:
In a head on collision. Front air bags deployed. Passenger side airbags deployed. Driver side airbags did not deploy
Mfg Campaign: 11435957
Recall Date: Oct 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING:RACK AND PINION
Potential Consequences:
The contact owns a 2016 Honda Civic. The contact stated while driving 45 MPH while remaining in a straight line, the contact noticed that the steering had seized, caused the contact to manually put more pressure to steer the vehicle in a straight line to avoid the vehicle going into the other lane. The contact took the vehicle to the local dealer who inspected the vehicle and diagnosed the failure as a steering rack failure that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,532.
Corrective Action:
The contact owns a 2016 Honda Civic. The contact stated while driving 45 MPH while remaining in a straight line, the contact noticed that the steering had seized, caused the contact to manually put more pressure to steer the vehicle in a straight line to avoid the vehicle going into the other lane. The contact took the vehicle to the local dealer who inspected the vehicle and diagnosed the failure as a steering rack failure that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,532.
Additional Notes:
The contact owns a 2016 Honda Civic. The contact stated while driving 45 MPH while remaining in a straight line, the contact noticed that the steering had seized, caused the contact to manually put more pressure to steer the vehicle in a straight line to avoid the vehicle going into the other lane. The contact took the vehicle to the local dealer who inspected the vehicle and diagnosed the failure as a steering rack failure that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,532.
Mfg Campaign: 11434523
Recall Date: Sep 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I purchased a 2016 honda Civic brand new in 2016. This car has had multiple issues including AC problems and more recently a problem that causes the steering wheel to be sticking to a position after driving for a long distance (apparently worse on hot weather). I have brought this car multiple times to the dealership. Last year I was informed the issue was caused by something regarding the brake calipers, which were then replaced under warranty. As I'm working from home I have barely driven long distances until last month when I drove longer. Then I noticed the steering issue persists. I brought the car back to the Honda dealership (Serramonte Honda) and was then informed the issue NOW was due to a bad battery (my car never had battery issues) and the car also needed to do an alignment. I told Darren that it did not make any sense because if the issue was battery I would see it as soon as I start driving, and not after driving for awhile. Still, I said that I would take care of the 2 things and then check again. So I did, i installed a new battery (even after testing my battery with my multimeter at home and seeing it was ok) and did the alignment. I spent a little over $300 and took the car for a long drive and indeed the issue persisted. Then I drove right back to the dealership and talked with a service advisor again showing him the video of my car with the steering wheel stuck and changing lanes until I would run out of the road unless I intervene (I have it on video). I was hoping to get a technician to get into the car and witness first hand. That was not possible. So after showing the video to the service advisor I left the car to be tested again. A day later I received the call saying they can not reproduce the problem. I had called Honda, and my case number is 12390725. I've seen multiple cases of people describing the exact same issue, fo all the cases the fix has been replacing the power steering rack assembly ( part # 53560-TBA-A01)
Corrective Action:
I purchased a 2016 honda Civic brand new in 2016. This car has had multiple issues including AC problems and more recently a problem that causes the steering wheel to be sticking to a position after driving for a long distance (apparently worse on hot weather). I have brought this car multiple times to the dealership. Last year I was informed the issue was caused by something regarding the brake calipers, which were then replaced under warranty. As I'm working from home I have barely driven long distances until last month when I drove longer. Then I noticed the steering issue persists. I brought the car back to the Honda dealership (Serramonte Honda) and was then informed the issue NOW was due to a bad battery (my car never had battery issues) and the car also needed to do an alignment. I told Darren that it did not make any sense because if the issue was battery I would see it as soon as I start driving, and not after driving for awhile. Still, I said that I would take care of the 2 things and then check again. So I did, i installed a new battery (even after testing my battery with my multimeter at home and seeing it was ok) and did the alignment. I spent a little over $300 and took the car for a long drive and indeed the issue persisted. Then I drove right back to the dealership and talked with a service advisor again showing him the video of my car with the steering wheel stuck and changing lanes until I would run out of the road unless I intervene (I have it on video). I was hoping to get a technician to get into the car and witness first hand. That was not possible. So after showing the video to the service advisor I left the car to be tested again. A day later I received the call saying they can not reproduce the problem. I had called Honda, and my case number is 12390725. I've seen multiple cases of people describing the exact same issue, fo all the cases the fix has been replacing the power steering rack assembly ( part # 53560-TBA-A01)
Additional Notes:
I purchased a 2016 honda Civic brand new in 2016. This car has had multiple issues including AC problems and more recently a problem that causes the steering wheel to be sticking to a position after driving for a long distance (apparently worse on hot weather). I have brought this car multiple times to the dealership. Last year I was informed the issue was caused by something regarding the brake calipers, which were then replaced under warranty. As I'm working from home I have barely driven long distances until last month when I drove longer. Then I noticed the steering issue persists. I brought the car back to the Honda dealership (Serramonte Honda) and was then informed the issue NOW was due to a bad battery (my car never had battery issues) and the car also needed to do an alignment. I told Darren that it did not make any sense because if the issue was battery I would see it as soon as I start driving, and not after driving for awhile. Still, I said that I would take care of the 2 things and then check again. So I did, i installed a new battery (even after testing my battery with my multimeter at home and seeing it was ok) and did the alignment. I spent a little over $300 and took the car for a long drive and indeed the issue persisted. Then I drove right back to the dealership and talked with a service advisor again showing him the video of my car with the steering wheel stuck and changing lanes until I would run out of the road unless I intervene (I have it on video). I was hoping to get a technician to get into the car and witness first hand. That was not possible. So after showing the video to the service advisor I left the car to be tested again. A day later I received the call saying they can not reproduce the problem. I had called Honda, and my case number is 12390725. I've seen multiple cases of people describing the exact same issue, fo all the cases the fix has been replacing the power steering rack assembly ( part # 53560-TBA-A01)
Mfg Campaign: 11431547
Recall Date: Sep 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake and brake system came on and I was unable to reverse
Corrective Action:
Brake and brake system came on and I was unable to reverse
Additional Notes:
Brake and brake system came on and I was unable to reverse
Mfg Campaign: 11430968
Recall Date: Aug 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
At highway speeds, the steering "sticks" when attempting minor steering adjustments. There is a resistance in the steering wheel that causes additional pressure to be applied to the direction of the turn. When the steering "unsticks" is causes an overcorrection. Both right and left directions are affected.
Corrective Action:
At highway speeds, the steering "sticks" when attempting minor steering adjustments. There is a resistance in the steering wheel that causes additional pressure to be applied to the direction of the turn. When the steering "unsticks" is causes an overcorrection. Both right and left directions are affected.
Additional Notes:
At highway speeds, the steering "sticks" when attempting minor steering adjustments. There is a resistance in the steering wheel that causes additional pressure to be applied to the direction of the turn. When the steering "unsticks" is causes an overcorrection. Both right and left directions are affected.
Mfg Campaign: 11430677
Recall Date: Aug 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT
Potential Consequences:
2016 Honda Civic sport- push start ignition can turn engine power off when parking without the operator knowing, or receiving sufficient warning that the automatic transmition is still in drive or neutral. Yes, the vehicle is available for inspection. Yesterday, my husband parked our 2016 Civic after a trip to the store. He was unaware that the had not placed the vehicle in park, as he was able to turn off engine and exit the car without sufficient safety warning. He took an item from the trunk, closed it, walked down the street and into the house. A few minutes later our neighbor got an alert on her security camera. Our unoccupied car is seen in the video rolling forward, down the hill, before crashing into shrubs and trees at bottom. When we got up to the car, my husband unlocked it and climbed in through passenger seat, to find it was still in drive, but was not running.This could have seriously injured or killed a child or anyone else if they had been standing in its path.Thankfully, it didn't roll into a child or one of our neighbors. No one was injured, though they certainly could have been. The car does have damage, but that can be fixed. We have not taken it to the dealer yet, but I am contacting them now. We have not contacted our insurance company yet. But we will be submitting the photos and videos with the claim. My husband said there was not a warning light on the dash and he did not observe any indication that the car was still in gear or he would not have gotten out of the car. The car gives a warning light if you leave your lights on, when you are approaching a service interval, low fuel or change in tire pressure, low battery life, and a dozen other things. He has had the car for more than five years so he is very familiar with it. It is serviced on time, and our mechanic does annual inspections every year. We will test it again tonight to see if we can duplicate it, but with a driver inside to apply the break if it rolls.
Corrective Action:
2016 Honda Civic sport- push start ignition can turn engine power off when parking without the operator knowing, or receiving sufficient warning that the automatic transmition is still in drive or neutral. Yes, the vehicle is available for inspection. Yesterday, my husband parked our 2016 Civic after a trip to the store. He was unaware that the had not placed the vehicle in park, as he was able to turn off engine and exit the car without sufficient safety warning. He took an item from the trunk, closed it, walked down the street and into the house. A few minutes later our neighbor got an alert on her security camera. Our unoccupied car is seen in the video rolling forward, down the hill, before crashing into shrubs and trees at bottom. When we got up to the car, my husband unlocked it and climbed in through passenger seat, to find it was still in drive, but was not running.This could have seriously injured or killed a child or anyone else if they had been standing in its path.Thankfully, it didn't roll into a child or one of our neighbors. No one was injured, though they certainly could have been. The car does have damage, but that can be fixed. We have not taken it to the dealer yet, but I am contacting them now. We have not contacted our insurance company yet. But we will be submitting the photos and videos with the claim. My husband said there was not a warning light on the dash and he did not observe any indication that the car was still in gear or he would not have gotten out of the car. The car gives a warning light if you leave your lights on, when you are approaching a service interval, low fuel or change in tire pressure, low battery life, and a dozen other things. He has had the car for more than five years so he is very familiar with it. It is serviced on time, and our mechanic does annual inspections every year. We will test it again tonight to see if we can duplicate it, but with a driver inside to apply the break if it rolls.
Additional Notes:
2016 Honda Civic sport- push start ignition can turn engine power off when parking without the operator knowing, or receiving sufficient warning that the automatic transmition is still in drive or neutral. Yes, the vehicle is available for inspection. Yesterday, my husband parked our 2016 Civic after a trip to the store. He was unaware that the had not placed the vehicle in park, as he was able to turn off engine and exit the car without sufficient safety warning. He took an item from the trunk, closed it, walked down the street and into the house. A few minutes later our neighbor got an alert on her security camera. Our unoccupied car is seen in the video rolling forward, down the hill, before crashing into shrubs and trees at bottom. When we got up to the car, my husband unlocked it and climbed in through passenger seat, to find it was still in drive, but was not running.This could have seriously injured or killed a child or anyone else if they had been standing in its path.Thankfully, it didn't roll into a child or one of our neighbors. No one was injured, though they certainly could have been. The car does have damage, but that can be fixed. We have not taken it to the dealer yet, but I am contacting them now. We have not contacted our insurance company yet. But we will be submitting the photos and videos with the claim. My husband said there was not a warning light on the dash and he did not observe any indication that the car was still in gear or he would not have gotten out of the car. The car gives a warning light if you leave your lights on, when you are approaching a service interval, low fuel or change in tire pressure, low battery life, and a dozen other things. He has had the car for more than five years so he is very familiar with it. It is serviced on time, and our mechanic does annual inspections every year. We will test it again tonight to see if we can duplicate it, but with a driver inside to apply the break if it rolls.
Mfg Campaign: 11429316
Recall Date: Aug 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
When driving for over 15-20 minutes started to noticed my steering begin to become stiff then would being to stick. Found the longer I drove the stiffer it would become, as well if I was going over 55 mpg it would stick more and more. Took it to the Dealership had no error codes and they couldn't find anything. Have taken back to the Dealership after having a private mechanic look at it as well as doing some research and other people having the same issue and they have confirmed the issue being with the Power Steering Assembly(Part # 53650-TVC-A21). This issue is sporadic and gradually gets worse.
Corrective Action:
When driving for over 15-20 minutes started to noticed my steering begin to become stiff then would being to stick. Found the longer I drove the stiffer it would become, as well if I was going over 55 mpg it would stick more and more. Took it to the Dealership had no error codes and they couldn't find anything. Have taken back to the Dealership after having a private mechanic look at it as well as doing some research and other people having the same issue and they have confirmed the issue being with the Power Steering Assembly(Part # 53650-TVC-A21). This issue is sporadic and gradually gets worse.
Additional Notes:
When driving for over 15-20 minutes started to noticed my steering begin to become stiff then would being to stick. Found the longer I drove the stiffer it would become, as well if I was going over 55 mpg it would stick more and more. Took it to the Dealership had no error codes and they couldn't find anything. Have taken back to the Dealership after having a private mechanic look at it as well as doing some research and other people having the same issue and they have confirmed the issue being with the Power Steering Assembly(Part # 53650-TVC-A21). This issue is sporadic and gradually gets worse.
Mfg Campaign: 11429359
Recall Date: Aug 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Consequences:
The contact owns a 2016 Honda Civic. The contact stated that while driving at highway speeds, the power steering started to fail. The steering wheel started to drift to the left or right and the steering wheel seized in that direction. The contact stated that excessive force was needed to steer the vehicle. The power steering function returned; however, the failure recurred intermittently. The contact had taken the vehicle to the dealer who was unable to identify the cause of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
Corrective Action:
The contact owns a 2016 Honda Civic. The contact stated that while driving at highway speeds, the power steering started to fail. The steering wheel started to drift to the left or right and the steering wheel seized in that direction. The contact stated that excessive force was needed to steer the vehicle. The power steering function returned; however, the failure recurred intermittently. The contact had taken the vehicle to the dealer who was unable to identify the cause of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
Additional Notes:
The contact owns a 2016 Honda Civic. The contact stated that while driving at highway speeds, the power steering started to fail. The steering wheel started to drift to the left or right and the steering wheel seized in that direction. The contact stated that excessive force was needed to steer the vehicle. The power steering function returned; however, the failure recurred intermittently. The contact had taken the vehicle to the dealer who was unable to identify the cause of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
Mfg Campaign: 11428913
Recall Date: Aug 13, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
After driving the car for 30-45 minutes, the steering wheel begins to "stick" and "jerk." I've noticed this issue in the last month.
Corrective Action:
After driving the car for 30-45 minutes, the steering wheel begins to "stick" and "jerk." I've noticed this issue in the last month.
Additional Notes:
After driving the car for 30-45 minutes, the steering wheel begins to "stick" and "jerk." I've noticed this issue in the last month.
Mfg Campaign: 11429004
Recall Date: Aug 13, 2021
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Valencia, CA • 36 yrs
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