Complaints & Recalls
Official Safety Recalls - Important!
35 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Consumer Complaints
660 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on freeway, car went from 70mph to 40mph and would not accelerate, the gas pedal went down rpm went up, but car continued to slow down. Code came on dash, pulled over to not have accident. Honda TSB 23-076 torque converter, but they said will have to pay for transmission, which is part of transmission, and I have to pay deductible. What deductible on warranty??
Corrective Action:
Driving on freeway, car went from 70mph to 40mph and would not accelerate, the gas pedal went down rpm went up, but car continued to slow down. Code came on dash, pulled over to not have accident. Honda TSB 23-076 torque converter, but they said will have to pay for transmission, which is part of transmission, and I have to pay deductible. What deductible on warranty??
Additional Notes:
Driving on freeway, car went from 70mph to 40mph and would not accelerate, the gas pedal went down rpm went up, but car continued to slow down. Code came on dash, pulled over to not have accident. Honda TSB 23-076 torque converter, but they said will have to pay for transmission, which is part of transmission, and I have to pay deductible. What deductible on warranty??
Mfg Campaign: 11594485
Recall Date: Jun 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At first I thought this was an electrical problem but now it looks like it is the fuel pump. There is a struggle to turn the vehicle on. There are time that I step on the accelerator and it stalls. There are times while driving that it seems that the vehicle is just going to turn off. I am scared that it might turn off while I’m driving. This can cause me to have an accident. I know there has been a recall to 2018-2020 Honda Accord vehicle but I think there are plenty of 2017 models that are going through the same situation.
Corrective Action:
At first I thought this was an electrical problem but now it looks like it is the fuel pump. There is a struggle to turn the vehicle on. There are time that I step on the accelerator and it stalls. There are times while driving that it seems that the vehicle is just going to turn off. I am scared that it might turn off while I’m driving. This can cause me to have an accident. I know there has been a recall to 2018-2020 Honda Accord vehicle but I think there are plenty of 2017 models that are going through the same situation.
Additional Notes:
At first I thought this was an electrical problem but now it looks like it is the fuel pump. There is a struggle to turn the vehicle on. There are time that I step on the accelerator and it stalls. There are times while driving that it seems that the vehicle is just going to turn off. I am scared that it might turn off while I’m driving. This can cause me to have an accident. I know there has been a recall to 2018-2020 Honda Accord vehicle but I think there are plenty of 2017 models that are going through the same situation.
Mfg Campaign: 11594119
Recall Date: Jun 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Honda Accord. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the steering wheel seized intermittently, causing the vehicle to strike a wall. There were no reported injuries. The vehicle was taken to an independent mechanic where cosmetic damages were repaired but the failure was not determined. The contact stated that shortly afterwards the steering wheel seized again. The contact mentioned that the vehicle had routine maintenance therefore the battery and alternator were currently new on the vehicle. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 158,000.
Corrective Action:
The contact owns a 2017 Honda Accord. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the steering wheel seized intermittently, causing the vehicle to strike a wall. There were no reported injuries. The vehicle was taken to an independent mechanic where cosmetic damages were repaired but the failure was not determined. The contact stated that shortly afterwards the steering wheel seized again. The contact mentioned that the vehicle had routine maintenance therefore the battery and alternator were currently new on the vehicle. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 158,000.
Additional Notes:
The contact owns a 2017 Honda Accord. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the steering wheel seized intermittently, causing the vehicle to strike a wall. There were no reported injuries. The vehicle was taken to an independent mechanic where cosmetic damages were repaired but the failure was not determined. The contact stated that shortly afterwards the steering wheel seized again. The contact mentioned that the vehicle had routine maintenance therefore the battery and alternator were currently new on the vehicle. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 158,000.
Mfg Campaign: 11590230
Recall Date: May 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The paint on the hood of the car contains several chips and the paint on the entire hood has faded and has lost its color which was black, The appearance now appears to be faulted.
Corrective Action:
The paint on the hood of the car contains several chips and the paint on the entire hood has faded and has lost its color which was black, The appearance now appears to be faulted.
Additional Notes:
The paint on the hood of the car contains several chips and the paint on the entire hood has faded and has lost its color which was black, The appearance now appears to be faulted.
Mfg Campaign: 11588009
Recall Date: May 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The paint on the hood of the car contains several chips and the paint on the entire hood has faded and has lost its color which was black, The appearance now appears to be faulted.
Corrective Action:
The paint on the hood of the car contains several chips and the paint on the entire hood has faded and has lost its color which was black, The appearance now appears to be faulted.
Additional Notes:
The paint on the hood of the car contains several chips and the paint on the entire hood has faded and has lost its color which was black, The appearance now appears to be faulted.
Mfg Campaign: 11588009
Recall Date: May 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Four lights appeared simultaneously in my dash. It drives fine, just had brakes and rotors replaced, have new tires, the dealership is saying it’s the ABS module that needs replaced and this part alone without labor costs $2200. I have researched and this is an extremely common issue with these Hondas. My vehicle has under 50,000 miles and is in great condition, it’s not feasible that this should be from wear and tear. And it’s occurring with many others of this model and a range of years of these with Honda.
Corrective Action:
Four lights appeared simultaneously in my dash. It drives fine, just had brakes and rotors replaced, have new tires, the dealership is saying it’s the ABS module that needs replaced and this part alone without labor costs $2200. I have researched and this is an extremely common issue with these Hondas. My vehicle has under 50,000 miles and is in great condition, it’s not feasible that this should be from wear and tear. And it’s occurring with many others of this model and a range of years of these with Honda.
Additional Notes:
Four lights appeared simultaneously in my dash. It drives fine, just had brakes and rotors replaced, have new tires, the dealership is saying it’s the ABS module that needs replaced and this part alone without labor costs $2200. I have researched and this is an extremely common issue with these Hondas. My vehicle has under 50,000 miles and is in great condition, it’s not feasible that this should be from wear and tear. And it’s occurring with many others of this model and a range of years of these with Honda.
Mfg Campaign: 11588193
Recall Date: May 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Four lights appeared simultaneously in my dash. It drives fine, just had brakes and rotors replaced, have new tires, the dealership is saying it’s the ABS module that needs replaced and this part alone without labor costs $2200. I have researched and this is an extremely common issue with these Hondas. My vehicle has under 50,000 miles and is in great condition, it’s not feasible that this should be from wear and tear. And it’s occurring with many others of this model and a range of years of these with Honda.
Corrective Action:
Four lights appeared simultaneously in my dash. It drives fine, just had brakes and rotors replaced, have new tires, the dealership is saying it’s the ABS module that needs replaced and this part alone without labor costs $2200. I have researched and this is an extremely common issue with these Hondas. My vehicle has under 50,000 miles and is in great condition, it’s not feasible that this should be from wear and tear. And it’s occurring with many others of this model and a range of years of these with Honda.
Additional Notes:
Four lights appeared simultaneously in my dash. It drives fine, just had brakes and rotors replaced, have new tires, the dealership is saying it’s the ABS module that needs replaced and this part alone without labor costs $2200. I have researched and this is an extremely common issue with these Hondas. My vehicle has under 50,000 miles and is in great condition, it’s not feasible that this should be from wear and tear. And it’s occurring with many others of this model and a range of years of these with Honda.
Mfg Campaign: 11588193
Recall Date: May 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, OTHER
Potential Consequences:
The contact owns a 2017 Honda Accord. The contact stated that on two separate occasions while at a complete stop, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. The contact restarted the vehicle soon after the failures and the vehicle resumed normal operation. The check engine warning light disappeared after restarting the vehicle. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V060000 (Fuel System, Other). The vehicle was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Honda Accord. The contact stated that on two separate occasions while at a complete stop, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. The contact restarted the vehicle soon after the failures and the vehicle resumed normal operation. The check engine warning light disappeared after restarting the vehicle. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V060000 (Fuel System, Other). The vehicle was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Honda Accord. The contact stated that on two separate occasions while at a complete stop, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. The contact restarted the vehicle soon after the failures and the vehicle resumed normal operation. The check engine warning light disappeared after restarting the vehicle. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V060000 (Fuel System, Other). The vehicle was not repaired. The failure mileage was unknown.
Mfg Campaign: 11587607
Recall Date: May 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
I don't have any problem in car!
Corrective Action:
I don't have any problem in car!
Additional Notes:
I don't have any problem in car!
Mfg Campaign: 11586485
Recall Date: May 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I don't have any problem in car!
Corrective Action:
I don't have any problem in car!
Additional Notes:
I don't have any problem in car!
Mfg Campaign: 11586485
Recall Date: May 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACKUP CAMERA SHOWS BLACK WHEN CAR PUT IN REVERSE. IS THIS THE SAME PROBLEM AS RECALL FOR 2018 HONDA ACCORD?
Corrective Action:
BACKUP CAMERA SHOWS BLACK WHEN CAR PUT IN REVERSE. IS THIS THE SAME PROBLEM AS RECALL FOR 2018 HONDA ACCORD?
Additional Notes:
BACKUP CAMERA SHOWS BLACK WHEN CAR PUT IN REVERSE. IS THIS THE SAME PROBLEM AS RECALL FOR 2018 HONDA ACCORD?
Mfg Campaign: 11584307
Recall Date: Apr 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581057
Recall Date: Apr 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581057
Recall Date: Apr 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581057
Recall Date: Apr 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Lights came on the dashboard, then call was stalling while driving, and car is hard to stop, issue with the fuel pump for my model car and honda doesn't have my vin listed in the recall in which it should be. The recall is NHTSA Recall# [XXX] . My vehicle is having the same issues as the recall states that honda should cover. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Lights came on the dashboard, then call was stalling while driving, and car is hard to stop, issue with the fuel pump for my model car and honda doesn't have my vin listed in the recall in which it should be. The recall is NHTSA Recall# [XXX] . My vehicle is having the same issues as the recall states that honda should cover. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Lights came on the dashboard, then call was stalling while driving, and car is hard to stop, issue with the fuel pump for my model car and honda doesn't have my vin listed in the recall in which it should be. The recall is NHTSA Recall# [XXX] . My vehicle is having the same issues as the recall states that honda should cover. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11580907
Recall Date: Apr 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2017 Honda Accord Hybrid. The Audio System or Radio has now become dangerous. I filed a complaint with American Honda and they said I had to take it to the dealer for diagnostic and that no Recall or Technical Service Bulletin on my car Audio exists. I created a YouTube video to show the problem. I contacted my local Honda Dealer but they want me to pay a Diagnostic fee. It is over $190 to diagnose the Audio system and no guarantee to fix. Replacement is estimated to be around $2,000. American Honda Customer Service should waive the diagnosis fee or reimburse me for any such independent dealer diagnosis fee. Here is my Youtube video complaint link: [XXX] I am asking for Honda America to Pay for or Reimburse me for getting a Diagnostic on my Audio System from any independent Honda Dealer. I am asking that based on previous customer complaints searchable on the internet that a Technical Service Bulletin or Recall of Audio Systems for Honda Accords from 2017 be created. I am asking for a free replacement of my Audio System despite the warranty being expired because the Deafening and Piercing Sounds are a HAZARD and danger to drivers like myself. There is terrible and Very Loud and Piercing Static coming from the Audio system and speakers even when the Audio system is turned Off on the 2017 Honda Accord Hybrid. It's intermittent but happens very often and lasts a long time. Many forums also describe similar problems across Hondas and years. Please recall or service bulletin this problem. The sound of Static is deafening and can't be volume controlled. I have been suffering from deafening sounds of intermittent static from the Audio system in my 2017 Honda Accord Hybrid. I can't afford to replace the Audio system and there are lots of Online comments from other owners with similar problems. Some say it is Antenna or loose wiring, but whatever the cause, it is dangerous and NHTSA should RECALL these cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2017 Honda Accord Hybrid. The Audio System or Radio has now become dangerous. I filed a complaint with American Honda and they said I had to take it to the dealer for diagnostic and that no Recall or Technical Service Bulletin on my car Audio exists. I created a YouTube video to show the problem. I contacted my local Honda Dealer but they want me to pay a Diagnostic fee. It is over $190 to diagnose the Audio system and no guarantee to fix. Replacement is estimated to be around $2,000. American Honda Customer Service should waive the diagnosis fee or reimburse me for any such independent dealer diagnosis fee. Here is my Youtube video complaint link: [XXX] I am asking for Honda America to Pay for or Reimburse me for getting a Diagnostic on my Audio System from any independent Honda Dealer. I am asking that based on previous customer complaints searchable on the internet that a Technical Service Bulletin or Recall of Audio Systems for Honda Accords from 2017 be created. I am asking for a free replacement of my Audio System despite the warranty being expired because the Deafening and Piercing Sounds are a HAZARD and danger to drivers like myself. There is terrible and Very Loud and Piercing Static coming from the Audio system and speakers even when the Audio system is turned Off on the 2017 Honda Accord Hybrid. It's intermittent but happens very often and lasts a long time. Many forums also describe similar problems across Hondas and years. Please recall or service bulletin this problem. The sound of Static is deafening and can't be volume controlled. I have been suffering from deafening sounds of intermittent static from the Audio system in my 2017 Honda Accord Hybrid. I can't afford to replace the Audio system and there are lots of Online comments from other owners with similar problems. Some say it is Antenna or loose wiring, but whatever the cause, it is dangerous and NHTSA should RECALL these cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2017 Honda Accord Hybrid. The Audio System or Radio has now become dangerous. I filed a complaint with American Honda and they said I had to take it to the dealer for diagnostic and that no Recall or Technical Service Bulletin on my car Audio exists. I created a YouTube video to show the problem. I contacted my local Honda Dealer but they want me to pay a Diagnostic fee. It is over $190 to diagnose the Audio system and no guarantee to fix. Replacement is estimated to be around $2,000. American Honda Customer Service should waive the diagnosis fee or reimburse me for any such independent dealer diagnosis fee. Here is my Youtube video complaint link: [XXX] I am asking for Honda America to Pay for or Reimburse me for getting a Diagnostic on my Audio System from any independent Honda Dealer. I am asking that based on previous customer complaints searchable on the internet that a Technical Service Bulletin or Recall of Audio Systems for Honda Accords from 2017 be created. I am asking for a free replacement of my Audio System despite the warranty being expired because the Deafening and Piercing Sounds are a HAZARD and danger to drivers like myself. There is terrible and Very Loud and Piercing Static coming from the Audio system and speakers even when the Audio system is turned Off on the 2017 Honda Accord Hybrid. It's intermittent but happens very often and lasts a long time. Many forums also describe similar problems across Hondas and years. Please recall or service bulletin this problem. The sound of Static is deafening and can't be volume controlled. I have been suffering from deafening sounds of intermittent static from the Audio system in my 2017 Honda Accord Hybrid. I can't afford to replace the Audio system and there are lots of Online comments from other owners with similar problems. Some say it is Antenna or loose wiring, but whatever the cause, it is dangerous and NHTSA should RECALL these cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11580077
Recall Date: Mar 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2017 Honda Accord Hybrid. The Audio System or Radio has now become dangerous. I filed a complaint with American Honda and they said I had to take it to the dealer for diagnostic and that no Recall or Technical Service Bulletin on my car Audio exists. I created a YouTube video to show the problem. I contacted my local Honda Dealer but they want me to pay a Diagnostic fee. It is over $190 to diagnose the Audio system and no guarantee to fix. Replacement is estimated to be around $2,000. American Honda Customer Service should waive the diagnosis fee or reimburse me for any such independent dealer diagnosis fee. Here is my Youtube video complaint link: [XXX] I am asking for Honda America to Pay for or Reimburse me for getting a Diagnostic on my Audio System from any independent Honda Dealer. I am asking that based on previous customer complaints searchable on the internet that a Technical Service Bulletin or Recall of Audio Systems for Honda Accords from 2017 be created. I am asking for a free replacement of my Audio System despite the warranty being expired because the Deafening and Piercing Sounds are a HAZARD and danger to drivers like myself. There is terrible and Very Loud and Piercing Static coming from the Audio system and speakers even when the Audio system is turned Off on the 2017 Honda Accord Hybrid. It's intermittent but happens very often and lasts a long time. Many forums also describe similar problems across Hondas and years. Please recall or service bulletin this problem. The sound of Static is deafening and can't be volume controlled. I have been suffering from deafening sounds of intermittent static from the Audio system in my 2017 Honda Accord Hybrid. I can't afford to replace the Audio system and there are lots of Online comments from other owners with similar problems. Some say it is Antenna or loose wiring, but whatever the cause, it is dangerous and NHTSA should RECALL these cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2017 Honda Accord Hybrid. The Audio System or Radio has now become dangerous. I filed a complaint with American Honda and they said I had to take it to the dealer for diagnostic and that no Recall or Technical Service Bulletin on my car Audio exists. I created a YouTube video to show the problem. I contacted my local Honda Dealer but they want me to pay a Diagnostic fee. It is over $190 to diagnose the Audio system and no guarantee to fix. Replacement is estimated to be around $2,000. American Honda Customer Service should waive the diagnosis fee or reimburse me for any such independent dealer diagnosis fee. Here is my Youtube video complaint link: [XXX] I am asking for Honda America to Pay for or Reimburse me for getting a Diagnostic on my Audio System from any independent Honda Dealer. I am asking that based on previous customer complaints searchable on the internet that a Technical Service Bulletin or Recall of Audio Systems for Honda Accords from 2017 be created. I am asking for a free replacement of my Audio System despite the warranty being expired because the Deafening and Piercing Sounds are a HAZARD and danger to drivers like myself. There is terrible and Very Loud and Piercing Static coming from the Audio system and speakers even when the Audio system is turned Off on the 2017 Honda Accord Hybrid. It's intermittent but happens very often and lasts a long time. Many forums also describe similar problems across Hondas and years. Please recall or service bulletin this problem. The sound of Static is deafening and can't be volume controlled. I have been suffering from deafening sounds of intermittent static from the Audio system in my 2017 Honda Accord Hybrid. I can't afford to replace the Audio system and there are lots of Online comments from other owners with similar problems. Some say it is Antenna or loose wiring, but whatever the cause, it is dangerous and NHTSA should RECALL these cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2017 Honda Accord Hybrid. The Audio System or Radio has now become dangerous. I filed a complaint with American Honda and they said I had to take it to the dealer for diagnostic and that no Recall or Technical Service Bulletin on my car Audio exists. I created a YouTube video to show the problem. I contacted my local Honda Dealer but they want me to pay a Diagnostic fee. It is over $190 to diagnose the Audio system and no guarantee to fix. Replacement is estimated to be around $2,000. American Honda Customer Service should waive the diagnosis fee or reimburse me for any such independent dealer diagnosis fee. Here is my Youtube video complaint link: [XXX] I am asking for Honda America to Pay for or Reimburse me for getting a Diagnostic on my Audio System from any independent Honda Dealer. I am asking that based on previous customer complaints searchable on the internet that a Technical Service Bulletin or Recall of Audio Systems for Honda Accords from 2017 be created. I am asking for a free replacement of my Audio System despite the warranty being expired because the Deafening and Piercing Sounds are a HAZARD and danger to drivers like myself. There is terrible and Very Loud and Piercing Static coming from the Audio system and speakers even when the Audio system is turned Off on the 2017 Honda Accord Hybrid. It's intermittent but happens very often and lasts a long time. Many forums also describe similar problems across Hondas and years. Please recall or service bulletin this problem. The sound of Static is deafening and can't be volume controlled. I have been suffering from deafening sounds of intermittent static from the Audio system in my 2017 Honda Accord Hybrid. I can't afford to replace the Audio system and there are lots of Online comments from other owners with similar problems. Some say it is Antenna or loose wiring, but whatever the cause, it is dangerous and NHTSA should RECALL these cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11580077
Recall Date: Mar 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Currently own a 2017 Honda Accord Sport just over 100k miles, regularly maintained and serviced. All of a sudden my vehicle takes longer to start and the most shocking issue is that I was driving to work as normal and when I went to accelerate onto the interstate my vehicle suddenly started jerking and it seemed as though my vehicle was not getting fuel even though I was pressing the accelerator. I had to get off the interstate as I was almost hit by other vehicles merging onto the interstate. It is very frustrating that other trims of Accords are included in the recall except this model. This recall needs to be revised to reflect all models for all owners. I literally almost lost my life due to this.
Corrective Action:
Currently own a 2017 Honda Accord Sport just over 100k miles, regularly maintained and serviced. All of a sudden my vehicle takes longer to start and the most shocking issue is that I was driving to work as normal and when I went to accelerate onto the interstate my vehicle suddenly started jerking and it seemed as though my vehicle was not getting fuel even though I was pressing the accelerator. I had to get off the interstate as I was almost hit by other vehicles merging onto the interstate. It is very frustrating that other trims of Accords are included in the recall except this model. This recall needs to be revised to reflect all models for all owners. I literally almost lost my life due to this.
Additional Notes:
Currently own a 2017 Honda Accord Sport just over 100k miles, regularly maintained and serviced. All of a sudden my vehicle takes longer to start and the most shocking issue is that I was driving to work as normal and when I went to accelerate onto the interstate my vehicle suddenly started jerking and it seemed as though my vehicle was not getting fuel even though I was pressing the accelerator. I had to get off the interstate as I was almost hit by other vehicles merging onto the interstate. It is very frustrating that other trims of Accords are included in the recall except this model. This recall needs to be revised to reflect all models for all owners. I literally almost lost my life due to this.
Mfg Campaign: 11579010
Recall Date: Mar 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Currently own a 2017 Honda Accord Sport just over 100k miles, regularly maintained and serviced. All of a sudden my vehicle takes longer to start and the most shocking issue is that I was driving to work as normal and when I went to accelerate onto the interstate my vehicle suddenly started jerking and it seemed as though my vehicle was not getting fuel even though I was pressing the accelerator. I had to get off the interstate as I was almost hit by other vehicles merging onto the interstate. It is very frustrating that other trims of Accords are included in the recall except this model. This recall needs to be revised to reflect all models for all owners. I literally almost lost my life due to this.
Corrective Action:
Currently own a 2017 Honda Accord Sport just over 100k miles, regularly maintained and serviced. All of a sudden my vehicle takes longer to start and the most shocking issue is that I was driving to work as normal and when I went to accelerate onto the interstate my vehicle suddenly started jerking and it seemed as though my vehicle was not getting fuel even though I was pressing the accelerator. I had to get off the interstate as I was almost hit by other vehicles merging onto the interstate. It is very frustrating that other trims of Accords are included in the recall except this model. This recall needs to be revised to reflect all models for all owners. I literally almost lost my life due to this.
Additional Notes:
Currently own a 2017 Honda Accord Sport just over 100k miles, regularly maintained and serviced. All of a sudden my vehicle takes longer to start and the most shocking issue is that I was driving to work as normal and when I went to accelerate onto the interstate my vehicle suddenly started jerking and it seemed as though my vehicle was not getting fuel even though I was pressing the accelerator. I had to get off the interstate as I was almost hit by other vehicles merging onto the interstate. It is very frustrating that other trims of Accords are included in the recall except this model. This recall needs to be revised to reflect all models for all owners. I literally almost lost my life due to this.
Mfg Campaign: 11579010
Recall Date: Mar 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Currently own a 2017 Honda Accord Sport just over 100k miles, regularly maintained and serviced. All of a sudden my vehicle takes longer to start and the most shocking issue is that I was driving to work as normal and when I went to accelerate onto the interstate my vehicle suddenly started jerking and it seemed as though my vehicle was not getting fuel even though I was pressing the accelerator. I had to get off the interstate as I was almost hit by other vehicles merging onto the interstate. It is very frustrating that other trims of Accords are included in the recall except this model. This recall needs to be revised to reflect all models for all owners. I literally almost lost my life due to this.
Corrective Action:
Currently own a 2017 Honda Accord Sport just over 100k miles, regularly maintained and serviced. All of a sudden my vehicle takes longer to start and the most shocking issue is that I was driving to work as normal and when I went to accelerate onto the interstate my vehicle suddenly started jerking and it seemed as though my vehicle was not getting fuel even though I was pressing the accelerator. I had to get off the interstate as I was almost hit by other vehicles merging onto the interstate. It is very frustrating that other trims of Accords are included in the recall except this model. This recall needs to be revised to reflect all models for all owners. I literally almost lost my life due to this.
Additional Notes:
Currently own a 2017 Honda Accord Sport just over 100k miles, regularly maintained and serviced. All of a sudden my vehicle takes longer to start and the most shocking issue is that I was driving to work as normal and when I went to accelerate onto the interstate my vehicle suddenly started jerking and it seemed as though my vehicle was not getting fuel even though I was pressing the accelerator. I had to get off the interstate as I was almost hit by other vehicles merging onto the interstate. It is very frustrating that other trims of Accords are included in the recall except this model. This recall needs to be revised to reflect all models for all owners. I literally almost lost my life due to this.
Mfg Campaign: 11579010
Recall Date: Mar 23, 2024
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