Complaints & Recalls
Official Safety Recalls - Important!
35 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Consumer Complaints
660 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE THE CONTACT WAS PROCEEDING THROUGH AN INTERSECTION, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE STEERING WHEEL AIR BAG DEPLOYED AND SMOKE ENTERED THE CONTACT'S VEHICLE. THE CONTACT LOST CONSCIOUSNESS AND AWOKE TO FIND THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN HER, WHICH RESULTED IN INJURIES TO THE NECK, HEAD, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE THE CONTACT WAS PROCEEDING THROUGH AN INTERSECTION, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE STEERING WHEEL AIR BAG DEPLOYED AND SMOKE ENTERED THE CONTACT'S VEHICLE. THE CONTACT LOST CONSCIOUSNESS AND AWOKE TO FIND THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN HER, WHICH RESULTED IN INJURIES TO THE NECK, HEAD, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE THE CONTACT WAS PROCEEDING THROUGH AN INTERSECTION, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE STEERING WHEEL AIR BAG DEPLOYED AND SMOKE ENTERED THE CONTACT'S VEHICLE. THE CONTACT LOST CONSCIOUSNESS AND AWOKE TO FIND THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN HER, WHICH RESULTED IN INJURIES TO THE NECK, HEAD, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Mfg Campaign: 11151161
Recall Date: Nov 13, 2018
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE THE CONTACT WAS PROCEEDING THROUGH AN INTERSECTION, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE STEERING WHEEL AIR BAG DEPLOYED AND SMOKE ENTERED THE CONTACT'S VEHICLE. THE CONTACT LOST CONSCIOUSNESS AND AWOKE TO FIND THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN HER, WHICH RESULTED IN INJURIES TO THE NECK, HEAD, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE THE CONTACT WAS PROCEEDING THROUGH AN INTERSECTION, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE STEERING WHEEL AIR BAG DEPLOYED AND SMOKE ENTERED THE CONTACT'S VEHICLE. THE CONTACT LOST CONSCIOUSNESS AND AWOKE TO FIND THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN HER, WHICH RESULTED IN INJURIES TO THE NECK, HEAD, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE THE CONTACT WAS PROCEEDING THROUGH AN INTERSECTION, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE STEERING WHEEL AIR BAG DEPLOYED AND SMOKE ENTERED THE CONTACT'S VEHICLE. THE CONTACT LOST CONSCIOUSNESS AND AWOKE TO FIND THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN HER, WHICH RESULTED IN INJURIES TO THE NECK, HEAD, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Mfg Campaign: 11151161
Recall Date: Nov 13, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TIRES THAT CAME WITH THE CAR ARE NOT SUITABLE FOR DRIVING IN WINTER CONDITIONS. THE TREAD PATTERN IS DESIGNED FOR DRY ROADS. THERE ARE NO CHANNELS FOR ACCUMULATING SLUSH, SNOW, ETC. TO EXIT THE TREAD TO THE SIDES. THIS CAUSES ACCUMULATION IN THE TREAD AND CAUSES HYDROPLANING AND COMPLETE LOSS OF TRACTION. LAST WINTER I ALMOST LOST TOTAL CONTROL OF THIS CAR WHILE ON THE EXPRESSWAY COMING NORTH FROM O'HARE ON I94 IN SLUSH. I TRIED ASKING THE KENOSHA, WISCONSIN DEALERSHIP TO PUT ALL SEASON RADIALS ON THE CAR AND THEY REFUSED, SAYING IF I WANTED TO PAY FOR DIFFERENT TIRES I COULD DO THAT. SELLING OR LEASING A VEHICLE IN A SPECIFIC GEOGRAPHICAL AREA SHOULD INCLUDE TIRES THAT ARE SUITED FOR SAID AREA. THIS CAR IS DANGEROUS TO DRIVE IN SNOW OR ANY SLIPPERY CONDITIONS DUE TO THE TIRES.
Corrective Action:
THE TIRES THAT CAME WITH THE CAR ARE NOT SUITABLE FOR DRIVING IN WINTER CONDITIONS. THE TREAD PATTERN IS DESIGNED FOR DRY ROADS. THERE ARE NO CHANNELS FOR ACCUMULATING SLUSH, SNOW, ETC. TO EXIT THE TREAD TO THE SIDES. THIS CAUSES ACCUMULATION IN THE TREAD AND CAUSES HYDROPLANING AND COMPLETE LOSS OF TRACTION. LAST WINTER I ALMOST LOST TOTAL CONTROL OF THIS CAR WHILE ON THE EXPRESSWAY COMING NORTH FROM O'HARE ON I94 IN SLUSH. I TRIED ASKING THE KENOSHA, WISCONSIN DEALERSHIP TO PUT ALL SEASON RADIALS ON THE CAR AND THEY REFUSED, SAYING IF I WANTED TO PAY FOR DIFFERENT TIRES I COULD DO THAT. SELLING OR LEASING A VEHICLE IN A SPECIFIC GEOGRAPHICAL AREA SHOULD INCLUDE TIRES THAT ARE SUITED FOR SAID AREA. THIS CAR IS DANGEROUS TO DRIVE IN SNOW OR ANY SLIPPERY CONDITIONS DUE TO THE TIRES.
Additional Notes:
THE TIRES THAT CAME WITH THE CAR ARE NOT SUITABLE FOR DRIVING IN WINTER CONDITIONS. THE TREAD PATTERN IS DESIGNED FOR DRY ROADS. THERE ARE NO CHANNELS FOR ACCUMULATING SLUSH, SNOW, ETC. TO EXIT THE TREAD TO THE SIDES. THIS CAUSES ACCUMULATION IN THE TREAD AND CAUSES HYDROPLANING AND COMPLETE LOSS OF TRACTION. LAST WINTER I ALMOST LOST TOTAL CONTROL OF THIS CAR WHILE ON THE EXPRESSWAY COMING NORTH FROM O'HARE ON I94 IN SLUSH. I TRIED ASKING THE KENOSHA, WISCONSIN DEALERSHIP TO PUT ALL SEASON RADIALS ON THE CAR AND THEY REFUSED, SAYING IF I WANTED TO PAY FOR DIFFERENT TIRES I COULD DO THAT. SELLING OR LEASING A VEHICLE IN A SPECIFIC GEOGRAPHICAL AREA SHOULD INCLUDE TIRES THAT ARE SUITED FOR SAID AREA. THIS CAR IS DANGEROUS TO DRIVE IN SNOW OR ANY SLIPPERY CONDITIONS DUE TO THE TIRES.
Mfg Campaign: 11151168
Recall Date: Nov 13, 2018
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
SMELLS LIKE FISH WHEN TURNING ON THE HEAT & A/C. THE TIRES ARE DRY ROTTED. THIS CAR IS NOT BRAND NEW AND MUST HAVE COME FROM AN AREA WHERE THERE WAS FLOODING. LITHIA HONDA IN MEDFORD OREGON SELLING CARS THAT ARE REALLY TOTALED OUT CARS FROM FLOODS OR HURRICANE PRONE AREAS. THIS IS A DANGER, AS DRY ROT BLOW OUT TIRES MAY CAUSE SERIES ACCIDENTS. OUT POLICE OFFICERS ARE ALSO DRIVING ON THESE TIRES! DRY ROT TIRES.
Corrective Action:
SMELLS LIKE FISH WHEN TURNING ON THE HEAT & A/C. THE TIRES ARE DRY ROTTED. THIS CAR IS NOT BRAND NEW AND MUST HAVE COME FROM AN AREA WHERE THERE WAS FLOODING. LITHIA HONDA IN MEDFORD OREGON SELLING CARS THAT ARE REALLY TOTALED OUT CARS FROM FLOODS OR HURRICANE PRONE AREAS. THIS IS A DANGER, AS DRY ROT BLOW OUT TIRES MAY CAUSE SERIES ACCIDENTS. OUT POLICE OFFICERS ARE ALSO DRIVING ON THESE TIRES! DRY ROT TIRES.
Additional Notes:
SMELLS LIKE FISH WHEN TURNING ON THE HEAT & A/C. THE TIRES ARE DRY ROTTED. THIS CAR IS NOT BRAND NEW AND MUST HAVE COME FROM AN AREA WHERE THERE WAS FLOODING. LITHIA HONDA IN MEDFORD OREGON SELLING CARS THAT ARE REALLY TOTALED OUT CARS FROM FLOODS OR HURRICANE PRONE AREAS. THIS IS A DANGER, AS DRY ROT BLOW OUT TIRES MAY CAUSE SERIES ACCIDENTS. OUT POLICE OFFICERS ARE ALSO DRIVING ON THESE TIRES! DRY ROT TIRES.
Mfg Campaign: 11151056
Recall Date: Nov 12, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SMELLS LIKE FISH WHEN TURNING ON THE HEAT & A/C. THE TIRES ARE DRY ROTTED. THIS CAR IS NOT BRAND NEW AND MUST HAVE COME FROM AN AREA WHERE THERE WAS FLOODING. LITHIA HONDA IN MEDFORD OREGON SELLING CARS THAT ARE REALLY TOTALED OUT CARS FROM FLOODS OR HURRICANE PRONE AREAS. THIS IS A DANGER, AS DRY ROT BLOW OUT TIRES MAY CAUSE SERIES ACCIDENTS. OUT POLICE OFFICERS ARE ALSO DRIVING ON THESE TIRES! DRY ROT TIRES.
Corrective Action:
SMELLS LIKE FISH WHEN TURNING ON THE HEAT & A/C. THE TIRES ARE DRY ROTTED. THIS CAR IS NOT BRAND NEW AND MUST HAVE COME FROM AN AREA WHERE THERE WAS FLOODING. LITHIA HONDA IN MEDFORD OREGON SELLING CARS THAT ARE REALLY TOTALED OUT CARS FROM FLOODS OR HURRICANE PRONE AREAS. THIS IS A DANGER, AS DRY ROT BLOW OUT TIRES MAY CAUSE SERIES ACCIDENTS. OUT POLICE OFFICERS ARE ALSO DRIVING ON THESE TIRES! DRY ROT TIRES.
Additional Notes:
SMELLS LIKE FISH WHEN TURNING ON THE HEAT & A/C. THE TIRES ARE DRY ROTTED. THIS CAR IS NOT BRAND NEW AND MUST HAVE COME FROM AN AREA WHERE THERE WAS FLOODING. LITHIA HONDA IN MEDFORD OREGON SELLING CARS THAT ARE REALLY TOTALED OUT CARS FROM FLOODS OR HURRICANE PRONE AREAS. THIS IS A DANGER, AS DRY ROT BLOW OUT TIRES MAY CAUSE SERIES ACCIDENTS. OUT POLICE OFFICERS ARE ALSO DRIVING ON THESE TIRES! DRY ROT TIRES.
Mfg Campaign: 11151056
Recall Date: Nov 12, 2018
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB
Corrective Action:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB
Additional Notes:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB
Mfg Campaign: 11150137
Recall Date: Nov 8, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB
Corrective Action:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB
Additional Notes:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB
Mfg Campaign: 11150137
Recall Date: Nov 8, 2018
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB
Corrective Action:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB
Additional Notes:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB
Mfg Campaign: 11150137
Recall Date: Nov 8, 2018
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE LED DAYTIME RUNNING LIGHT (DRL) STRIP IS OUT ON MY DRIVERS SIDE AFTER ONLY 9 MONTHS. I HAVE READ ABOUT 8 OTHER COMPLAINTS AND SPOKEN WITH OTHER ACCORD OWNERS WITH THE SAME ISSUE. IT IS ABSURDLY EXPENSIVE TO REPLACE CONSIDERING IT IS ALL ONE ASSEMBLY. I AM A POLICE OFFICER AND HAVING ISSUES WITH THE DRL IN THAT SHORT OF A TIME, A COMPONENT THAT IS EXTREMELY IMPORTANT TO SAFETY, IS A SIGN OF POOR CRAFTING/MANUFACTURING.
Corrective Action:
THE LED DAYTIME RUNNING LIGHT (DRL) STRIP IS OUT ON MY DRIVERS SIDE AFTER ONLY 9 MONTHS. I HAVE READ ABOUT 8 OTHER COMPLAINTS AND SPOKEN WITH OTHER ACCORD OWNERS WITH THE SAME ISSUE. IT IS ABSURDLY EXPENSIVE TO REPLACE CONSIDERING IT IS ALL ONE ASSEMBLY. I AM A POLICE OFFICER AND HAVING ISSUES WITH THE DRL IN THAT SHORT OF A TIME, A COMPONENT THAT IS EXTREMELY IMPORTANT TO SAFETY, IS A SIGN OF POOR CRAFTING/MANUFACTURING.
Additional Notes:
THE LED DAYTIME RUNNING LIGHT (DRL) STRIP IS OUT ON MY DRIVERS SIDE AFTER ONLY 9 MONTHS. I HAVE READ ABOUT 8 OTHER COMPLAINTS AND SPOKEN WITH OTHER ACCORD OWNERS WITH THE SAME ISSUE. IT IS ABSURDLY EXPENSIVE TO REPLACE CONSIDERING IT IS ALL ONE ASSEMBLY. I AM A POLICE OFFICER AND HAVING ISSUES WITH THE DRL IN THAT SHORT OF A TIME, A COMPONENT THAT IS EXTREMELY IMPORTANT TO SAFETY, IS A SIGN OF POOR CRAFTING/MANUFACTURING.
Mfg Campaign: 11149966
Recall Date: Nov 7, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE STARTED TO HAVE THIS STRANGE ENGINE START ISSUE RECENTLY (WITH SHORT CIRCUIT SOUNDS). DEALERSHIP SERVICE DONE IN JULY FOUND NOTHING WRONG WITH THE CAR OR MY IGNITION SWITCH. DEFINITELY LOOKS LIKE A CRITICAL ISSUE ' IT IS NOW LEAVING ME STRANDED ON THE ROADS. I DON'T SEE ANY RECALL FOR THIS ISSUE EITHER. I'M GLAD I NOTICED DURING SUMMER AS OTHERWISE COULD BE LIFE THREATENING ISSUE. I HAVE DESCRIBE THE EVENTS IN DETAILS IN THE ATTACHED PDF.
Corrective Action:
I HAVE STARTED TO HAVE THIS STRANGE ENGINE START ISSUE RECENTLY (WITH SHORT CIRCUIT SOUNDS). DEALERSHIP SERVICE DONE IN JULY FOUND NOTHING WRONG WITH THE CAR OR MY IGNITION SWITCH. DEFINITELY LOOKS LIKE A CRITICAL ISSUE ' IT IS NOW LEAVING ME STRANDED ON THE ROADS. I DON'T SEE ANY RECALL FOR THIS ISSUE EITHER. I'M GLAD I NOTICED DURING SUMMER AS OTHERWISE COULD BE LIFE THREATENING ISSUE. I HAVE DESCRIBE THE EVENTS IN DETAILS IN THE ATTACHED PDF.
Additional Notes:
I HAVE STARTED TO HAVE THIS STRANGE ENGINE START ISSUE RECENTLY (WITH SHORT CIRCUIT SOUNDS). DEALERSHIP SERVICE DONE IN JULY FOUND NOTHING WRONG WITH THE CAR OR MY IGNITION SWITCH. DEFINITELY LOOKS LIKE A CRITICAL ISSUE ' IT IS NOW LEAVING ME STRANDED ON THE ROADS. I DON'T SEE ANY RECALL FOR THIS ISSUE EITHER. I'M GLAD I NOTICED DURING SUMMER AS OTHERWISE COULD BE LIFE THREATENING ISSUE. I HAVE DESCRIBE THE EVENTS IN DETAILS IN THE ATTACHED PDF.
Mfg Campaign: 11140456
Recall Date: Oct 15, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LOUD CLICKING NOISE POSSIBLY IN LOCKING SYSTEM. IT DOESN'T HAPPEN EVERY TIME I DRIVE THE CAR. WHEN IT DOES START THE NOISE, IT IS CONTINUOUS FOR SEVERAL MILES. IT SOMETIMES HAPPENS WHEN I PARK AND LOCK THE DOORS FROM OUTSIDE AND THE LOCKS CONTINUE TO CLICK UNTIL I COME BACK TO THE CAR AND RE LOCK THE DOORS. IT WILL ALSO MAKE THE NOISE WHEN I SHUT THE DOOR AND I HAVE NOT STARTED THE CAR YET. SOMETIMES I WILL BE DRIVING DOWN THE STREET AND ALL OF A SUDDEN IT JUST STARTS THE CLICKING NOISE. ALSO THE ALARM HAS GONE OFF BY ITSELF WHILE PARKED AND I DIDN'T EVEN SET THE ALARM. THESE THINGS HAVE HAPPENED MANY TIMES SINCE I PURCHASED THE CAR ON DEC 21, 2017.
Corrective Action:
LOUD CLICKING NOISE POSSIBLY IN LOCKING SYSTEM. IT DOESN'T HAPPEN EVERY TIME I DRIVE THE CAR. WHEN IT DOES START THE NOISE, IT IS CONTINUOUS FOR SEVERAL MILES. IT SOMETIMES HAPPENS WHEN I PARK AND LOCK THE DOORS FROM OUTSIDE AND THE LOCKS CONTINUE TO CLICK UNTIL I COME BACK TO THE CAR AND RE LOCK THE DOORS. IT WILL ALSO MAKE THE NOISE WHEN I SHUT THE DOOR AND I HAVE NOT STARTED THE CAR YET. SOMETIMES I WILL BE DRIVING DOWN THE STREET AND ALL OF A SUDDEN IT JUST STARTS THE CLICKING NOISE. ALSO THE ALARM HAS GONE OFF BY ITSELF WHILE PARKED AND I DIDN'T EVEN SET THE ALARM. THESE THINGS HAVE HAPPENED MANY TIMES SINCE I PURCHASED THE CAR ON DEC 21, 2017.
Additional Notes:
LOUD CLICKING NOISE POSSIBLY IN LOCKING SYSTEM. IT DOESN'T HAPPEN EVERY TIME I DRIVE THE CAR. WHEN IT DOES START THE NOISE, IT IS CONTINUOUS FOR SEVERAL MILES. IT SOMETIMES HAPPENS WHEN I PARK AND LOCK THE DOORS FROM OUTSIDE AND THE LOCKS CONTINUE TO CLICK UNTIL I COME BACK TO THE CAR AND RE LOCK THE DOORS. IT WILL ALSO MAKE THE NOISE WHEN I SHUT THE DOOR AND I HAVE NOT STARTED THE CAR YET. SOMETIMES I WILL BE DRIVING DOWN THE STREET AND ALL OF A SUDDEN IT JUST STARTS THE CLICKING NOISE. ALSO THE ALARM HAS GONE OFF BY ITSELF WHILE PARKED AND I DIDN'T EVEN SET THE ALARM. THESE THINGS HAVE HAPPENED MANY TIMES SINCE I PURCHASED THE CAR ON DEC 21, 2017.
Mfg Campaign: 11139561
Recall Date: Oct 10, 2018
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LED DRL PREMATURE FAILURE: I WRITE CONCERNING PREMATURE DRL LED FAILURE IN THE LED HEADLIGHTS OF MY 2017 HONDA ACCORD TOURING V6. THE LED DRL FAILED LESS THAN 18 MONTHS AND 22K MILES INTO BRAND-NEW OWNERSHIP. THE UNIT'S DESIGN IS SUCH THAT, SHOULD IT FAIL, COMPLETE AND COSTLY REPLACEMENT OF THE UNIT IS NECESSARY: $1500+. WHILE THE ITEM IS COVERED UNDER THE NEW CAR WARRANTY, SUBSEQUENT FAILURES OF THIS SUPPOSED SAFETY ITEM WOULD NOT BE COVERED, SHOULD ADDITIONAL PREMATURE FAILURE OCCUR, WHICH IS A MOST INCONVENIENT AND HAZARDOUS REALIZATION.
Corrective Action:
LED DRL PREMATURE FAILURE: I WRITE CONCERNING PREMATURE DRL LED FAILURE IN THE LED HEADLIGHTS OF MY 2017 HONDA ACCORD TOURING V6. THE LED DRL FAILED LESS THAN 18 MONTHS AND 22K MILES INTO BRAND-NEW OWNERSHIP. THE UNIT'S DESIGN IS SUCH THAT, SHOULD IT FAIL, COMPLETE AND COSTLY REPLACEMENT OF THE UNIT IS NECESSARY: $1500+. WHILE THE ITEM IS COVERED UNDER THE NEW CAR WARRANTY, SUBSEQUENT FAILURES OF THIS SUPPOSED SAFETY ITEM WOULD NOT BE COVERED, SHOULD ADDITIONAL PREMATURE FAILURE OCCUR, WHICH IS A MOST INCONVENIENT AND HAZARDOUS REALIZATION.
Additional Notes:
LED DRL PREMATURE FAILURE: I WRITE CONCERNING PREMATURE DRL LED FAILURE IN THE LED HEADLIGHTS OF MY 2017 HONDA ACCORD TOURING V6. THE LED DRL FAILED LESS THAN 18 MONTHS AND 22K MILES INTO BRAND-NEW OWNERSHIP. THE UNIT'S DESIGN IS SUCH THAT, SHOULD IT FAIL, COMPLETE AND COSTLY REPLACEMENT OF THE UNIT IS NECESSARY: $1500+. WHILE THE ITEM IS COVERED UNDER THE NEW CAR WARRANTY, SUBSEQUENT FAILURES OF THIS SUPPOSED SAFETY ITEM WOULD NOT BE COVERED, SHOULD ADDITIONAL PREMATURE FAILURE OCCUR, WHICH IS A MOST INCONVENIENT AND HAZARDOUS REALIZATION.
Mfg Campaign: 11139355
Recall Date: Oct 9, 2018
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
WHEN DRIVING AT SPEEDS BELOW 35MPH, THERE IS A SCRAPING NOISE. I HAVE HAD IT TO TWO HONDA DEALERS AND THEY BOTH SAY IT IS THE TIRE BEAD MAKING A SCRAPING NOISE. THEY SAY IT IS NORMAL FOR A 2017 ACCORD WITH THE SPORT PACKAGE THAT HAS THE 19" FACTORY WHEELS TO MAKE THIS NOISE. THIS HAS BEEN OCCURRING SINCE 15,000 MILES AND CORPORATE SAYS THERE IS NOTHING THAT THEY CAN DO.
Corrective Action:
WHEN DRIVING AT SPEEDS BELOW 35MPH, THERE IS A SCRAPING NOISE. I HAVE HAD IT TO TWO HONDA DEALERS AND THEY BOTH SAY IT IS THE TIRE BEAD MAKING A SCRAPING NOISE. THEY SAY IT IS NORMAL FOR A 2017 ACCORD WITH THE SPORT PACKAGE THAT HAS THE 19" FACTORY WHEELS TO MAKE THIS NOISE. THIS HAS BEEN OCCURRING SINCE 15,000 MILES AND CORPORATE SAYS THERE IS NOTHING THAT THEY CAN DO.
Additional Notes:
WHEN DRIVING AT SPEEDS BELOW 35MPH, THERE IS A SCRAPING NOISE. I HAVE HAD IT TO TWO HONDA DEALERS AND THEY BOTH SAY IT IS THE TIRE BEAD MAKING A SCRAPING NOISE. THEY SAY IT IS NORMAL FOR A 2017 ACCORD WITH THE SPORT PACKAGE THAT HAS THE 19" FACTORY WHEELS TO MAKE THIS NOISE. THIS HAS BEEN OCCURRING SINCE 15,000 MILES AND CORPORATE SAYS THERE IS NOTHING THAT THEY CAN DO.
Mfg Campaign: 11138975
Recall Date: Oct 8, 2018
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LED HEADLIGHTS, LED LIGHT STRIP FOR DAYTIME RUNNING LIGHT ON THE PASSENGER SIDE WENT OUT AFTER 25000 MILES AND ALMOST 2 YEARS.
Corrective Action:
LED HEADLIGHTS, LED LIGHT STRIP FOR DAYTIME RUNNING LIGHT ON THE PASSENGER SIDE WENT OUT AFTER 25000 MILES AND ALMOST 2 YEARS.
Additional Notes:
LED HEADLIGHTS, LED LIGHT STRIP FOR DAYTIME RUNNING LIGHT ON THE PASSENGER SIDE WENT OUT AFTER 25000 MILES AND ALMOST 2 YEARS.
Mfg Campaign: 11133145
Recall Date: Oct 3, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE VEHICLE WAS PARKED, A FIRE STARTED IN THE CABIN OF THE VEHICLE. THE CONTACT'S SPOUSE WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND LOT AND THEN RELEASED TO THE INSURANCE COMPANY. THE CONTACT STATED THAT THE DEALER (ATLANTIC HONDA, LOCATED AT 1391 SUNRISE HWY, BAY SHORE, NY 11706, (631) 665-0005), THE MANUFACTURER, AND THE INSURANCE COMPANY DECLINED TO INVESTIGATE THE CAUSE OF THE FIRE. THE INSURANCE COMPANY STATED THAT THERE WAS NO CONCLUSIVE DETERMINATION AS TO THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Corrective Action:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE VEHICLE WAS PARKED, A FIRE STARTED IN THE CABIN OF THE VEHICLE. THE CONTACT'S SPOUSE WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND LOT AND THEN RELEASED TO THE INSURANCE COMPANY. THE CONTACT STATED THAT THE DEALER (ATLANTIC HONDA, LOCATED AT 1391 SUNRISE HWY, BAY SHORE, NY 11706, (631) 665-0005), THE MANUFACTURER, AND THE INSURANCE COMPANY DECLINED TO INVESTIGATE THE CAUSE OF THE FIRE. THE INSURANCE COMPANY STATED THAT THERE WAS NO CONCLUSIVE DETERMINATION AS TO THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Additional Notes:
TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE VEHICLE WAS PARKED, A FIRE STARTED IN THE CABIN OF THE VEHICLE. THE CONTACT'S SPOUSE WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND LOT AND THEN RELEASED TO THE INSURANCE COMPANY. THE CONTACT STATED THAT THE DEALER (ATLANTIC HONDA, LOCATED AT 1391 SUNRISE HWY, BAY SHORE, NY 11706, (631) 665-0005), THE MANUFACTURER, AND THE INSURANCE COMPANY DECLINED TO INVESTIGATE THE CAUSE OF THE FIRE. THE INSURANCE COMPANY STATED THAT THERE WAS NO CONCLUSIVE DETERMINATION AS TO THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Mfg Campaign: 11132059
Recall Date: Sep 28, 2018
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
REPORTED ON THREE OCCASIONS TO HONDA DEALER IN ANNAPOLIS THAT DRIVER SEAT MAKES A VERY LOAD NOISE WHEN ADJUSTING SEAT FORWARD AND OR BACKWARDS. DEALERSHIP INDICATED THAT THE NOISE WAS NORMAL AND THAT NO REPAIR COULD BE MADE UNTIL THE NOISE WAS EVEN LOUDER. CAR WAS PURCHASED IN JUNE 2017 AND FIRST REPORT OF NOISE WAS MADE IN JUNE OF 2017, TO SALES GROUP AT HONDA OF ANNAPOLIS, AND THEN TO SERVICE GROUP IN JUNE AND ONCE MORE IN DECEMBER. THE NOISE IS GETTING LOUDER. ADDITIONALLY A WHEN DRIVING DOWN THE HIGHWAY AT 40 + MPH AN EXCESSIVE AMOUNT OF STREET NOISECAN BE HEARD IN THE CABIN.
Corrective Action:
REPORTED ON THREE OCCASIONS TO HONDA DEALER IN ANNAPOLIS THAT DRIVER SEAT MAKES A VERY LOAD NOISE WHEN ADJUSTING SEAT FORWARD AND OR BACKWARDS. DEALERSHIP INDICATED THAT THE NOISE WAS NORMAL AND THAT NO REPAIR COULD BE MADE UNTIL THE NOISE WAS EVEN LOUDER. CAR WAS PURCHASED IN JUNE 2017 AND FIRST REPORT OF NOISE WAS MADE IN JUNE OF 2017, TO SALES GROUP AT HONDA OF ANNAPOLIS, AND THEN TO SERVICE GROUP IN JUNE AND ONCE MORE IN DECEMBER. THE NOISE IS GETTING LOUDER. ADDITIONALLY A WHEN DRIVING DOWN THE HIGHWAY AT 40 + MPH AN EXCESSIVE AMOUNT OF STREET NOISECAN BE HEARD IN THE CABIN.
Additional Notes:
REPORTED ON THREE OCCASIONS TO HONDA DEALER IN ANNAPOLIS THAT DRIVER SEAT MAKES A VERY LOAD NOISE WHEN ADJUSTING SEAT FORWARD AND OR BACKWARDS. DEALERSHIP INDICATED THAT THE NOISE WAS NORMAL AND THAT NO REPAIR COULD BE MADE UNTIL THE NOISE WAS EVEN LOUDER. CAR WAS PURCHASED IN JUNE 2017 AND FIRST REPORT OF NOISE WAS MADE IN JUNE OF 2017, TO SALES GROUP AT HONDA OF ANNAPOLIS, AND THEN TO SERVICE GROUP IN JUNE AND ONCE MORE IN DECEMBER. THE NOISE IS GETTING LOUDER. ADDITIONALLY A WHEN DRIVING DOWN THE HIGHWAY AT 40 + MPH AN EXCESSIVE AMOUNT OF STREET NOISECAN BE HEARD IN THE CABIN.
Mfg Campaign: 11131781
Recall Date: Sep 26, 2018
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HEAVY STEERING WHEELS AND FEEL STIFFER COMING OUT OF PARKING OR MAKING U TURN. ALSO, VIBRATION CAN BE FELT WHILE DRIVING AND/OR BRAKING 40MPH TO 60MPH. REPORTED TO YONKERS HONDA, NEW ROCHELLE HONDA, AND BRONX HONDA BUT DID ACKNOWLEDGE OR RESOLVE THE ISSUE, INSTEAD STATED EVERYTHING IS WORKING NORMAL WHEN IT IS NOT!
Corrective Action:
HEAVY STEERING WHEELS AND FEEL STIFFER COMING OUT OF PARKING OR MAKING U TURN. ALSO, VIBRATION CAN BE FELT WHILE DRIVING AND/OR BRAKING 40MPH TO 60MPH. REPORTED TO YONKERS HONDA, NEW ROCHELLE HONDA, AND BRONX HONDA BUT DID ACKNOWLEDGE OR RESOLVE THE ISSUE, INSTEAD STATED EVERYTHING IS WORKING NORMAL WHEN IT IS NOT!
Additional Notes:
HEAVY STEERING WHEELS AND FEEL STIFFER COMING OUT OF PARKING OR MAKING U TURN. ALSO, VIBRATION CAN BE FELT WHILE DRIVING AND/OR BRAKING 40MPH TO 60MPH. REPORTED TO YONKERS HONDA, NEW ROCHELLE HONDA, AND BRONX HONDA BUT DID ACKNOWLEDGE OR RESOLVE THE ISSUE, INSTEAD STATED EVERYTHING IS WORKING NORMAL WHEN IT IS NOT!
Mfg Campaign: 11131843
Recall Date: Sep 26, 2018
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
HEAVY STEERING WHEELS AND FEEL STIFFER COMING OUT OF PARKING OR MAKING U TURN. ALSO, VIBRATION CAN BE FELT WHILE DRIVING AND/OR BRAKING 40MPH TO 60MPH. REPORTED TO YONKERS HONDA, NEW ROCHELLE HONDA, AND BRONX HONDA BUT DID ACKNOWLEDGE OR RESOLVE THE ISSUE, INSTEAD STATED EVERYTHING IS WORKING NORMAL WHEN IT IS NOT!
Corrective Action:
HEAVY STEERING WHEELS AND FEEL STIFFER COMING OUT OF PARKING OR MAKING U TURN. ALSO, VIBRATION CAN BE FELT WHILE DRIVING AND/OR BRAKING 40MPH TO 60MPH. REPORTED TO YONKERS HONDA, NEW ROCHELLE HONDA, AND BRONX HONDA BUT DID ACKNOWLEDGE OR RESOLVE THE ISSUE, INSTEAD STATED EVERYTHING IS WORKING NORMAL WHEN IT IS NOT!
Additional Notes:
HEAVY STEERING WHEELS AND FEEL STIFFER COMING OUT OF PARKING OR MAKING U TURN. ALSO, VIBRATION CAN BE FELT WHILE DRIVING AND/OR BRAKING 40MPH TO 60MPH. REPORTED TO YONKERS HONDA, NEW ROCHELLE HONDA, AND BRONX HONDA BUT DID ACKNOWLEDGE OR RESOLVE THE ISSUE, INSTEAD STATED EVERYTHING IS WORKING NORMAL WHEN IT IS NOT!
Mfg Campaign: 11131843
Recall Date: Sep 26, 2018
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RESIDUE UNDER THE HOOD INSULATOR COVER IS ALWAYS WET/MOIST WITH LEFTOVER WHITE RESIDUE ON A BRAND NEW 2017 HONDA ACCORD. INFORMED YONKERS HONDA DEALERSHIP THAT THERE COULD BE POSSIBLE LEAKAGE BUT DEALERSHIP DID NOT MAKE ANY THOROUGH INSPECTION FOR ANY LEAKAGE INSTEAD TOLD ME IT'S "NORMAL" VERBALLY HOWEVER IN WORK ORDER NO MENTION OF ANY INSPECTION FOR LEAK EVEN THOUGH MY WORK ORDER DESCRIPTION CLEARLY STATES IT SO.
Corrective Action:
RESIDUE UNDER THE HOOD INSULATOR COVER IS ALWAYS WET/MOIST WITH LEFTOVER WHITE RESIDUE ON A BRAND NEW 2017 HONDA ACCORD. INFORMED YONKERS HONDA DEALERSHIP THAT THERE COULD BE POSSIBLE LEAKAGE BUT DEALERSHIP DID NOT MAKE ANY THOROUGH INSPECTION FOR ANY LEAKAGE INSTEAD TOLD ME IT'S "NORMAL" VERBALLY HOWEVER IN WORK ORDER NO MENTION OF ANY INSPECTION FOR LEAK EVEN THOUGH MY WORK ORDER DESCRIPTION CLEARLY STATES IT SO.
Additional Notes:
RESIDUE UNDER THE HOOD INSULATOR COVER IS ALWAYS WET/MOIST WITH LEFTOVER WHITE RESIDUE ON A BRAND NEW 2017 HONDA ACCORD. INFORMED YONKERS HONDA DEALERSHIP THAT THERE COULD BE POSSIBLE LEAKAGE BUT DEALERSHIP DID NOT MAKE ANY THOROUGH INSPECTION FOR ANY LEAKAGE INSTEAD TOLD ME IT'S "NORMAL" VERBALLY HOWEVER IN WORK ORDER NO MENTION OF ANY INSPECTION FOR LEAK EVEN THOUGH MY WORK ORDER DESCRIPTION CLEARLY STATES IT SO.
Mfg Campaign: 11131847
Recall Date: Sep 26, 2018
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE STARTED NOTICING ENGINE ACCELERATION LAG, A TIRE/WHEEL NOISE FROM DRIVER FRONT/REAR SIDE. THE NOISE WAS VERY NOTICEABLE SINCE IT FELT LIKE THE TIRE/WHEEL WAS RUBBING AGAINST EACH OTHER SOMEWHERE. THE NOISE CAN BE HEARD DRIVING AT THE SPEED OF 15-30MPH HAVING THE WINDOW ROLL DOWN. JUNE 4TH, 2018 MADE A APPOINTMENT WITH PURCHASING DEALERSHIP YONKERS HONDA TO HAVE THE CAR CHECKED. HOWEVER THEY COULD NOT DUPLICATE THE ISSUE, SO I TEST DROVE WITH MECHANIC AND PROVED MY CASE. AFTER HEARING THE NOISE, THEY KEPT THE CAR TO FIX THE ISSUE AND WHEN I WENT TO PICK UP THE CAR THE NOISE WAS BACK AGAIN. SINCE THEY COULD NOT FIX THE ISSUE, THEY LABELED IT AS "NORMAL" AND CANNOT DUPLICATE THE NOISE DESPITE SHOWING IT TO THEM AFTER MULTIPLE VISIT. I OPENED A CASE WITH AMERICAN HONDA AND THEY COULD NOT GET YONKERS HONDA TO FIX THE ISSUE OR GET THE MANAGER TO CALL ME TO EXPLAIN WHAT HAPPENED. INSTEAD, AMH ADVISED ME TO TRY ANOTHER DEALERSHIP WHICH I DID, "NEW ROCHELLE HONDA" HOWEVER THEY WERE NO HELP WHATSOEVER. THEY DID NOT EVEN WANT TO WORK ON THE CAR DESPITE THEIR MECHANIC HEARING THE NOISE. THE DIRECTOR INFORMED THE MANAGER THAT THERE IS NO PROBLEM WITH THE CAR AND FED HONDA LIES ABOUT DIRECTOR EVER CONTACTING ME OR TEST DRIVING WITH ME. I CALLED HONDA AGAIN, AND THEY DID NOT HELP ME INSTEAD TOLD ME TO GO TO ANOTHER DEALERSHIP. I AM ON MY THIRD DEALERSHIP, WORKING WITH BRONX HONDA ABOUT THE SAME ISSUE SINCE JUNE 4TH, 2018 AND STILL NO FIX...NOW I AM EXPERIENCING ACCELERATION LAG, BRAKE ROTORS ISSUES, WHEEL VIBRATION, VIBRATION WHILE BRAKING FROM HIGH SPEED EVEN THOUGH BRONX HONDA RESURFACED THE BRAKE ROTORS INSTEAD OF REPLACING THEM WITH NEW ONE.
Corrective Action:
I HAVE STARTED NOTICING ENGINE ACCELERATION LAG, A TIRE/WHEEL NOISE FROM DRIVER FRONT/REAR SIDE. THE NOISE WAS VERY NOTICEABLE SINCE IT FELT LIKE THE TIRE/WHEEL WAS RUBBING AGAINST EACH OTHER SOMEWHERE. THE NOISE CAN BE HEARD DRIVING AT THE SPEED OF 15-30MPH HAVING THE WINDOW ROLL DOWN. JUNE 4TH, 2018 MADE A APPOINTMENT WITH PURCHASING DEALERSHIP YONKERS HONDA TO HAVE THE CAR CHECKED. HOWEVER THEY COULD NOT DUPLICATE THE ISSUE, SO I TEST DROVE WITH MECHANIC AND PROVED MY CASE. AFTER HEARING THE NOISE, THEY KEPT THE CAR TO FIX THE ISSUE AND WHEN I WENT TO PICK UP THE CAR THE NOISE WAS BACK AGAIN. SINCE THEY COULD NOT FIX THE ISSUE, THEY LABELED IT AS "NORMAL" AND CANNOT DUPLICATE THE NOISE DESPITE SHOWING IT TO THEM AFTER MULTIPLE VISIT. I OPENED A CASE WITH AMERICAN HONDA AND THEY COULD NOT GET YONKERS HONDA TO FIX THE ISSUE OR GET THE MANAGER TO CALL ME TO EXPLAIN WHAT HAPPENED. INSTEAD, AMH ADVISED ME TO TRY ANOTHER DEALERSHIP WHICH I DID, "NEW ROCHELLE HONDA" HOWEVER THEY WERE NO HELP WHATSOEVER. THEY DID NOT EVEN WANT TO WORK ON THE CAR DESPITE THEIR MECHANIC HEARING THE NOISE. THE DIRECTOR INFORMED THE MANAGER THAT THERE IS NO PROBLEM WITH THE CAR AND FED HONDA LIES ABOUT DIRECTOR EVER CONTACTING ME OR TEST DRIVING WITH ME. I CALLED HONDA AGAIN, AND THEY DID NOT HELP ME INSTEAD TOLD ME TO GO TO ANOTHER DEALERSHIP. I AM ON MY THIRD DEALERSHIP, WORKING WITH BRONX HONDA ABOUT THE SAME ISSUE SINCE JUNE 4TH, 2018 AND STILL NO FIX...NOW I AM EXPERIENCING ACCELERATION LAG, BRAKE ROTORS ISSUES, WHEEL VIBRATION, VIBRATION WHILE BRAKING FROM HIGH SPEED EVEN THOUGH BRONX HONDA RESURFACED THE BRAKE ROTORS INSTEAD OF REPLACING THEM WITH NEW ONE.
Additional Notes:
I HAVE STARTED NOTICING ENGINE ACCELERATION LAG, A TIRE/WHEEL NOISE FROM DRIVER FRONT/REAR SIDE. THE NOISE WAS VERY NOTICEABLE SINCE IT FELT LIKE THE TIRE/WHEEL WAS RUBBING AGAINST EACH OTHER SOMEWHERE. THE NOISE CAN BE HEARD DRIVING AT THE SPEED OF 15-30MPH HAVING THE WINDOW ROLL DOWN. JUNE 4TH, 2018 MADE A APPOINTMENT WITH PURCHASING DEALERSHIP YONKERS HONDA TO HAVE THE CAR CHECKED. HOWEVER THEY COULD NOT DUPLICATE THE ISSUE, SO I TEST DROVE WITH MECHANIC AND PROVED MY CASE. AFTER HEARING THE NOISE, THEY KEPT THE CAR TO FIX THE ISSUE AND WHEN I WENT TO PICK UP THE CAR THE NOISE WAS BACK AGAIN. SINCE THEY COULD NOT FIX THE ISSUE, THEY LABELED IT AS "NORMAL" AND CANNOT DUPLICATE THE NOISE DESPITE SHOWING IT TO THEM AFTER MULTIPLE VISIT. I OPENED A CASE WITH AMERICAN HONDA AND THEY COULD NOT GET YONKERS HONDA TO FIX THE ISSUE OR GET THE MANAGER TO CALL ME TO EXPLAIN WHAT HAPPENED. INSTEAD, AMH ADVISED ME TO TRY ANOTHER DEALERSHIP WHICH I DID, "NEW ROCHELLE HONDA" HOWEVER THEY WERE NO HELP WHATSOEVER. THEY DID NOT EVEN WANT TO WORK ON THE CAR DESPITE THEIR MECHANIC HEARING THE NOISE. THE DIRECTOR INFORMED THE MANAGER THAT THERE IS NO PROBLEM WITH THE CAR AND FED HONDA LIES ABOUT DIRECTOR EVER CONTACTING ME OR TEST DRIVING WITH ME. I CALLED HONDA AGAIN, AND THEY DID NOT HELP ME INSTEAD TOLD ME TO GO TO ANOTHER DEALERSHIP. I AM ON MY THIRD DEALERSHIP, WORKING WITH BRONX HONDA ABOUT THE SAME ISSUE SINCE JUNE 4TH, 2018 AND STILL NO FIX...NOW I AM EXPERIENCING ACCELERATION LAG, BRAKE ROTORS ISSUES, WHEEL VIBRATION, VIBRATION WHILE BRAKING FROM HIGH SPEED EVEN THOUGH BRONX HONDA RESURFACED THE BRAKE ROTORS INSTEAD OF REPLACING THEM WITH NEW ONE.
Mfg Campaign: 11131848
Recall Date: Sep 26, 2018
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