Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2016 Honda Accord vehicles. The case for the battery sensor, part of the battery management system, may allow water to get in, potentially causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KG0
Recall Date: Jun 29, 2017
Consumer Complaints
699 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car started making a piercing static noise that is so loud and you can’t do anything to turn it down and it is very hard to drive and concentrate with this noise. I have seen other cars recalled for this issue but they are the larger cars. My car has the same issue but they will do nothing for me.
Corrective Action:
My car started making a piercing static noise that is so loud and you can’t do anything to turn it down and it is very hard to drive and concentrate with this noise. I have seen other cars recalled for this issue but they are the larger cars. My car has the same issue but they will do nothing for me.
Additional Notes:
My car started making a piercing static noise that is so loud and you can’t do anything to turn it down and it is very hard to drive and concentrate with this noise. I have seen other cars recalled for this issue but they are the larger cars. My car has the same issue but they will do nothing for me.
Mfg Campaign: 11440206
Recall Date: Nov 12, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint peeling where roof meets rear window in rain/water track
Corrective Action:
Paint peeling where roof meets rear window in rain/water track
Additional Notes:
Paint peeling where roof meets rear window in rain/water track
Mfg Campaign: 11439089
Recall Date: Nov 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2016 Honda Accord is failing start. I started my car is and it is making grinding noise and want start. I had this problem before and had to replace the starter in 2019. I have not warning on my dashboard when trying to start my car. I just want crank, replacing a starter every 2 years is unacceptable. I research this issue and this is an issue for ignition switch thousand of people is having the same issue.
Corrective Action:
My 2016 Honda Accord is failing start. I started my car is and it is making grinding noise and want start. I had this problem before and had to replace the starter in 2019. I have not warning on my dashboard when trying to start my car. I just want crank, replacing a starter every 2 years is unacceptable. I research this issue and this is an issue for ignition switch thousand of people is having the same issue.
Additional Notes:
My 2016 Honda Accord is failing start. I started my car is and it is making grinding noise and want start. I had this problem before and had to replace the starter in 2019. I have not warning on my dashboard when trying to start my car. I just want crank, replacing a starter every 2 years is unacceptable. I research this issue and this is an issue for ignition switch thousand of people is having the same issue.
Mfg Campaign: 11428318
Recall Date: Aug 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Honda Accord. The contact stated while the gear shifter was in reverse, the vehicle failed to reverse. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2016 Honda Accord. The contact stated while the gear shifter was in reverse, the vehicle failed to reverse. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2016 Honda Accord. The contact stated while the gear shifter was in reverse, the vehicle failed to reverse. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 66,000.
Mfg Campaign: 11428376
Recall Date: Aug 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have brought the vehicle to the dealer as well as several auto body specialists. The paint is bubbling and peeling on the driver's side door, around the gas cap and on the frame around the trunk. Several online reports have been posted online and several other models from Honda have had extended recalls on their paint warranty. The same extension should be applied to the Honda Accord and Honda should be responsible for taking corrective actions as further failure of the paint to adhere will cause significant body damage, especially for owners like me who live in an area who use salt to treat their roads.
Corrective Action:
I have brought the vehicle to the dealer as well as several auto body specialists. The paint is bubbling and peeling on the driver's side door, around the gas cap and on the frame around the trunk. Several online reports have been posted online and several other models from Honda have had extended recalls on their paint warranty. The same extension should be applied to the Honda Accord and Honda should be responsible for taking corrective actions as further failure of the paint to adhere will cause significant body damage, especially for owners like me who live in an area who use salt to treat their roads.
Additional Notes:
I have brought the vehicle to the dealer as well as several auto body specialists. The paint is bubbling and peeling on the driver's side door, around the gas cap and on the frame around the trunk. Several online reports have been posted online and several other models from Honda have had extended recalls on their paint warranty. The same extension should be applied to the Honda Accord and Honda should be responsible for taking corrective actions as further failure of the paint to adhere will cause significant body damage, especially for owners like me who live in an area who use salt to treat their roads.
Mfg Campaign: 11422950
Recall Date: Jun 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The car drifts to the left and to the right after a few seconds. It has been aligned with all 4 tires balanced and rotated twice but the car will drift within a few seconds. The dealership wants to blame road crown for this and nothing with the steering of the car.
Corrective Action:
The car drifts to the left and to the right after a few seconds. It has been aligned with all 4 tires balanced and rotated twice but the car will drift within a few seconds. The dealership wants to blame road crown for this and nothing with the steering of the car.
Additional Notes:
The car drifts to the left and to the right after a few seconds. It has been aligned with all 4 tires balanced and rotated twice but the car will drift within a few seconds. The dealership wants to blame road crown for this and nothing with the steering of the car.
Mfg Campaign: 11422804
Recall Date: Jun 29, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Honda Accord. The contact stated that while turning on the vehicle, the engine started but then turned off by itself however, the radio and AC remained on. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 75,000.
Corrective Action:
The contact owns a 2016 Honda Accord. The contact stated that while turning on the vehicle, the engine started but then turned off by itself however, the radio and AC remained on. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 75,000.
Additional Notes:
The contact owns a 2016 Honda Accord. The contact stated that while turning on the vehicle, the engine started but then turned off by itself however, the radio and AC remained on. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 75,000.
Mfg Campaign: 11422105
Recall Date: Jun 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine ratlles for about 1-2 sec during cold startup. Car has 94000 miles.
Corrective Action:
Engine ratlles for about 1-2 sec during cold startup. Car has 94000 miles.
Additional Notes:
Engine ratlles for about 1-2 sec during cold startup. Car has 94000 miles.
Mfg Campaign: 11421101
Recall Date: Jun 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle pulls to the right randomly, sometimes hard, sometimes gently. Vehicle will also pull harder right when braking randomly. Sometimes vehicle will pull left when braking. Dealer has aligned the vehicle 3 times in a month no change. Still having same issue. Dealer tried to blame the brand new Michelin tires. I know there are steering issues with 2013-2015 Accords please consider adding 2016 Accords to this also. They also checked the brakes and suspension and say all that is good. I know I am not the only 2016 Accord owner complaining about this issue. Accord forums confirm this. Please investigate this. Thank you.
Corrective Action:
Vehicle pulls to the right randomly, sometimes hard, sometimes gently. Vehicle will also pull harder right when braking randomly. Sometimes vehicle will pull left when braking. Dealer has aligned the vehicle 3 times in a month no change. Still having same issue. Dealer tried to blame the brand new Michelin tires. I know there are steering issues with 2013-2015 Accords please consider adding 2016 Accords to this also. They also checked the brakes and suspension and say all that is good. I know I am not the only 2016 Accord owner complaining about this issue. Accord forums confirm this. Please investigate this. Thank you.
Additional Notes:
Vehicle pulls to the right randomly, sometimes hard, sometimes gently. Vehicle will also pull harder right when braking randomly. Sometimes vehicle will pull left when braking. Dealer has aligned the vehicle 3 times in a month no change. Still having same issue. Dealer tried to blame the brand new Michelin tires. I know there are steering issues with 2013-2015 Accords please consider adding 2016 Accords to this also. They also checked the brakes and suspension and say all that is good. I know I am not the only 2016 Accord owner complaining about this issue. Accord forums confirm this. Please investigate this. Thank you.
Mfg Campaign: 11420857
Recall Date: Jun 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Driver side Day Running Light doesn’t work. A lot of owners have this problem. Not safe at all. Honda should recall that to fix that problem.
Corrective Action:
Driver side Day Running Light doesn’t work. A lot of owners have this problem. Not safe at all. Honda should recall that to fix that problem.
Additional Notes:
Driver side Day Running Light doesn’t work. A lot of owners have this problem. Not safe at all. Honda should recall that to fix that problem.
Mfg Campaign: 11419068
Recall Date: May 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Air coming through vents is very low even if set a max air flow. I have a 2016 Honda Accord with 40,000 miles. For some time we noticed that air conditioner does not flow much air. It seems that ac blower is just too weak. My old 2003 Corolla has much more ac blower power. Something is wrong. I change the AC filter as needed and with frequency. Air is cold just not enough air coming through vents.
Corrective Action:
Air coming through vents is very low even if set a max air flow. I have a 2016 Honda Accord with 40,000 miles. For some time we noticed that air conditioner does not flow much air. It seems that ac blower is just too weak. My old 2003 Corolla has much more ac blower power. Something is wrong. I change the AC filter as needed and with frequency. Air is cold just not enough air coming through vents.
Additional Notes:
Air coming through vents is very low even if set a max air flow. I have a 2016 Honda Accord with 40,000 miles. For some time we noticed that air conditioner does not flow much air. It seems that ac blower is just too weak. My old 2003 Corolla has much more ac blower power. Something is wrong. I change the AC filter as needed and with frequency. Air is cold just not enough air coming through vents.
Mfg Campaign: 11418134
Recall Date: May 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Air coming through vents is very low even if set a max air flow. I have a 2016 Honda Accord with 40,000 miles. For some time we noticed that air conditioner does not flow much air. It seems that ac blower is just too weak. My old 2003 Corolla has much more ac blower power. Something is wrong. I change the AC filter as needed and with frequency. Air is cold just not enough air coming through vents.
Corrective Action:
Air coming through vents is very low even if set a max air flow. I have a 2016 Honda Accord with 40,000 miles. For some time we noticed that air conditioner does not flow much air. It seems that ac blower is just too weak. My old 2003 Corolla has much more ac blower power. Something is wrong. I change the AC filter as needed and with frequency. Air is cold just not enough air coming through vents.
Additional Notes:
Air coming through vents is very low even if set a max air flow. I have a 2016 Honda Accord with 40,000 miles. For some time we noticed that air conditioner does not flow much air. It seems that ac blower is just too weak. My old 2003 Corolla has much more ac blower power. Something is wrong. I change the AC filter as needed and with frequency. Air is cold just not enough air coming through vents.
Mfg Campaign: 11418134
Recall Date: May 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 Honda Accord with about 40,000 miles. The instrument panel or display panel often locks after having iPhone connected and using AirPlay. Have to disconnect iPhone and at times even turn off car to reset the instrument panel display. This is a hassle and if using maps can be inconvenient while driving.
Corrective Action:
2016 Honda Accord with about 40,000 miles. The instrument panel or display panel often locks after having iPhone connected and using AirPlay. Have to disconnect iPhone and at times even turn off car to reset the instrument panel display. This is a hassle and if using maps can be inconvenient while driving.
Additional Notes:
2016 Honda Accord with about 40,000 miles. The instrument panel or display panel often locks after having iPhone connected and using AirPlay. Have to disconnect iPhone and at times even turn off car to reset the instrument panel display. This is a hassle and if using maps can be inconvenient while driving.
Mfg Campaign: 11418137
Recall Date: May 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 Honda Accord with about 40,000 miles. The instrument panel or display panel often locks after having iPhone connected and using AirPlay. Have to disconnect iPhone and at times even turn off car to reset the instrument panel display. This is a hassle and if using maps can be inconvenient while driving.
Corrective Action:
2016 Honda Accord with about 40,000 miles. The instrument panel or display panel often locks after having iPhone connected and using AirPlay. Have to disconnect iPhone and at times even turn off car to reset the instrument panel display. This is a hassle and if using maps can be inconvenient while driving.
Additional Notes:
2016 Honda Accord with about 40,000 miles. The instrument panel or display panel often locks after having iPhone connected and using AirPlay. Have to disconnect iPhone and at times even turn off car to reset the instrument panel display. This is a hassle and if using maps can be inconvenient while driving.
Mfg Campaign: 11418137
Recall Date: May 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
TRAVELLING ON INTERSTATE HIGHWAY AT SPEED LIMIT OF 70 MPH. CAR STARTED TO DRIFT TO THE LEFT, STARTED TO TRY AND EASE BACK RIGHT INTO THE LANE AND CAR WENT OUT OF CONTROL RIGHT AND OFF THE ROAD INTO THE WOODS ON THE SIDE OF INTERSTATE AND INTO TREES.
Corrective Action:
TRAVELLING ON INTERSTATE HIGHWAY AT SPEED LIMIT OF 70 MPH. CAR STARTED TO DRIFT TO THE LEFT, STARTED TO TRY AND EASE BACK RIGHT INTO THE LANE AND CAR WENT OUT OF CONTROL RIGHT AND OFF THE ROAD INTO THE WOODS ON THE SIDE OF INTERSTATE AND INTO TREES.
Additional Notes:
TRAVELLING ON INTERSTATE HIGHWAY AT SPEED LIMIT OF 70 MPH. CAR STARTED TO DRIFT TO THE LEFT, STARTED TO TRY AND EASE BACK RIGHT INTO THE LANE AND CAR WENT OUT OF CONTROL RIGHT AND OFF THE ROAD INTO THE WOODS ON THE SIDE OF INTERSTATE AND INTO TREES.
Mfg Campaign: 11416564
Recall Date: May 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TRAVELLING ON INTERSTATE HIGHWAY AT SPEED LIMIT OF 70 MPH. CAR STARTED TO DRIFT TO THE LEFT, STARTED TO TRY AND EASE BACK RIGHT INTO THE LANE AND CAR WENT OUT OF CONTROL RIGHT AND OFF THE ROAD INTO THE WOODS ON THE SIDE OF INTERSTATE AND INTO TREES.
Corrective Action:
TRAVELLING ON INTERSTATE HIGHWAY AT SPEED LIMIT OF 70 MPH. CAR STARTED TO DRIFT TO THE LEFT, STARTED TO TRY AND EASE BACK RIGHT INTO THE LANE AND CAR WENT OUT OF CONTROL RIGHT AND OFF THE ROAD INTO THE WOODS ON THE SIDE OF INTERSTATE AND INTO TREES.
Additional Notes:
TRAVELLING ON INTERSTATE HIGHWAY AT SPEED LIMIT OF 70 MPH. CAR STARTED TO DRIFT TO THE LEFT, STARTED TO TRY AND EASE BACK RIGHT INTO THE LANE AND CAR WENT OUT OF CONTROL RIGHT AND OFF THE ROAD INTO THE WOODS ON THE SIDE OF INTERSTATE AND INTO TREES.
Mfg Campaign: 11416564
Recall Date: May 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I WAS DRIVING APPROX 70 MPH ON THE INTERSTATE HWY WHEN I ENGAGED THE CRUISE CONTROL. SHORTLY AFTER THAT THE CAR BEGAN BRAKING. PRESSING THE ACCELERATOR WOULDN'T DISENGAGE THE CRUISE CONTROL. THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE LANE OF THE INTERSTATE. ONLY AFTER TURNING OFF THE ENGINE AND RESTARTING WAS I ABLE TO DRIVE.
Corrective Action:
I WAS DRIVING APPROX 70 MPH ON THE INTERSTATE HWY WHEN I ENGAGED THE CRUISE CONTROL. SHORTLY AFTER THAT THE CAR BEGAN BRAKING. PRESSING THE ACCELERATOR WOULDN'T DISENGAGE THE CRUISE CONTROL. THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE LANE OF THE INTERSTATE. ONLY AFTER TURNING OFF THE ENGINE AND RESTARTING WAS I ABLE TO DRIVE.
Additional Notes:
I WAS DRIVING APPROX 70 MPH ON THE INTERSTATE HWY WHEN I ENGAGED THE CRUISE CONTROL. SHORTLY AFTER THAT THE CAR BEGAN BRAKING. PRESSING THE ACCELERATOR WOULDN'T DISENGAGE THE CRUISE CONTROL. THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE LANE OF THE INTERSTATE. ONLY AFTER TURNING OFF THE ENGINE AND RESTARTING WAS I ABLE TO DRIVE.
Mfg Campaign: 11415005
Recall Date: May 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I WAS DRIVING APPROX 70 MPH ON THE INTERSTATE HWY WHEN I ENGAGED THE CRUISE CONTROL. SHORTLY AFTER THAT THE CAR BEGAN BRAKING. PRESSING THE ACCELERATOR WOULDN'T DISENGAGE THE CRUISE CONTROL. THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE LANE OF THE INTERSTATE. ONLY AFTER TURNING OFF THE ENGINE AND RESTARTING WAS I ABLE TO DRIVE.
Corrective Action:
I WAS DRIVING APPROX 70 MPH ON THE INTERSTATE HWY WHEN I ENGAGED THE CRUISE CONTROL. SHORTLY AFTER THAT THE CAR BEGAN BRAKING. PRESSING THE ACCELERATOR WOULDN'T DISENGAGE THE CRUISE CONTROL. THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE LANE OF THE INTERSTATE. ONLY AFTER TURNING OFF THE ENGINE AND RESTARTING WAS I ABLE TO DRIVE.
Additional Notes:
I WAS DRIVING APPROX 70 MPH ON THE INTERSTATE HWY WHEN I ENGAGED THE CRUISE CONTROL. SHORTLY AFTER THAT THE CAR BEGAN BRAKING. PRESSING THE ACCELERATOR WOULDN'T DISENGAGE THE CRUISE CONTROL. THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE LANE OF THE INTERSTATE. ONLY AFTER TURNING OFF THE ENGINE AND RESTARTING WAS I ABLE TO DRIVE.
Mfg Campaign: 11415005
Recall Date: May 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INFOTAINMENT SYSTEM FREEZING FREEZES OR GOES BLANK WHILE USING IPHONE TO NAVIGATE. OCCURS WITH BOTH GOOGLE AND APPLE MAPS. RESOLVING OFTEN REQUIRES WAITING 10 PLUS MINUTES OR TURNING CAR OFF AND RESTARTING IT.
Corrective Action:
INFOTAINMENT SYSTEM FREEZING FREEZES OR GOES BLANK WHILE USING IPHONE TO NAVIGATE. OCCURS WITH BOTH GOOGLE AND APPLE MAPS. RESOLVING OFTEN REQUIRES WAITING 10 PLUS MINUTES OR TURNING CAR OFF AND RESTARTING IT.
Additional Notes:
INFOTAINMENT SYSTEM FREEZING FREEZES OR GOES BLANK WHILE USING IPHONE TO NAVIGATE. OCCURS WITH BOTH GOOGLE AND APPLE MAPS. RESOLVING OFTEN REQUIRES WAITING 10 PLUS MINUTES OR TURNING CAR OFF AND RESTARTING IT.
Mfg Campaign: 11414392
Recall Date: Apr 29, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE PARKING IN A RESIDENTIAL PARKING LOT AT VERY LOW SPEEDS, THE CAR SUDDENLY ACCELERATED AND BRAKING DID NOT STOP THE VEHICLE. THE VEHICLE STOPPED ONLY BECAUSE IT HIT ANOTHER PARKED CAR. PRIOR TO THIS INCIDENT, BOTH A AAA REPAIR SHOP AND A HONDA DEALERSHIP EXAMINED THE VEHICLE AFTER THE OWNER COMPLAINED ABOUT TWO PREVIOUS SUDDEN ACCELERATION INCIDENTS. THE AAA SHOP DROVE THE VEHICLE, FOUND NOTHING WRONG, AND TOWED THE CAR TO A HONDA DEALERSHIP. THE HONDA DEALERSHIP RAN DIAGNOSTICS AND SAID THERE WAS NOTHING WRONG WITH THE CAR. THE FIRST SUDDEN ACCELERATION INCIDENT OCCURRED IN THE SAME RESIDENTIAL PARKING LOT AS THE THIRD SUDDEN ACCELERATION INCIDENT, BUT BRAKING STOPPED THE CAR THE FIRST TIME. THE SECOND SUDDEN ACCELERATION INCIDENT HAPPENED AT A STOPLIGHT, AND WHEN THE LIGHT TURNED GREEN THE ACCELERATOR PEDAL PUSH CAUSED AN UNUSUAL SURGE IN SPEED, BUT BRAKING STOPPED THE CAR. THE THIRD INCIDENT OF SUDDEN ACCELERATION WAS NOT STOPPED BY THE APPLICATION OF THE BRAKES, RATHER BY CRASHING INTO ANOTHER PARKED CAR ON THE OTHER SIDE OF A GRASSY MEDIAN.
Corrective Action:
WHILE PARKING IN A RESIDENTIAL PARKING LOT AT VERY LOW SPEEDS, THE CAR SUDDENLY ACCELERATED AND BRAKING DID NOT STOP THE VEHICLE. THE VEHICLE STOPPED ONLY BECAUSE IT HIT ANOTHER PARKED CAR. PRIOR TO THIS INCIDENT, BOTH A AAA REPAIR SHOP AND A HONDA DEALERSHIP EXAMINED THE VEHICLE AFTER THE OWNER COMPLAINED ABOUT TWO PREVIOUS SUDDEN ACCELERATION INCIDENTS. THE AAA SHOP DROVE THE VEHICLE, FOUND NOTHING WRONG, AND TOWED THE CAR TO A HONDA DEALERSHIP. THE HONDA DEALERSHIP RAN DIAGNOSTICS AND SAID THERE WAS NOTHING WRONG WITH THE CAR. THE FIRST SUDDEN ACCELERATION INCIDENT OCCURRED IN THE SAME RESIDENTIAL PARKING LOT AS THE THIRD SUDDEN ACCELERATION INCIDENT, BUT BRAKING STOPPED THE CAR THE FIRST TIME. THE SECOND SUDDEN ACCELERATION INCIDENT HAPPENED AT A STOPLIGHT, AND WHEN THE LIGHT TURNED GREEN THE ACCELERATOR PEDAL PUSH CAUSED AN UNUSUAL SURGE IN SPEED, BUT BRAKING STOPPED THE CAR. THE THIRD INCIDENT OF SUDDEN ACCELERATION WAS NOT STOPPED BY THE APPLICATION OF THE BRAKES, RATHER BY CRASHING INTO ANOTHER PARKED CAR ON THE OTHER SIDE OF A GRASSY MEDIAN.
Additional Notes:
WHILE PARKING IN A RESIDENTIAL PARKING LOT AT VERY LOW SPEEDS, THE CAR SUDDENLY ACCELERATED AND BRAKING DID NOT STOP THE VEHICLE. THE VEHICLE STOPPED ONLY BECAUSE IT HIT ANOTHER PARKED CAR. PRIOR TO THIS INCIDENT, BOTH A AAA REPAIR SHOP AND A HONDA DEALERSHIP EXAMINED THE VEHICLE AFTER THE OWNER COMPLAINED ABOUT TWO PREVIOUS SUDDEN ACCELERATION INCIDENTS. THE AAA SHOP DROVE THE VEHICLE, FOUND NOTHING WRONG, AND TOWED THE CAR TO A HONDA DEALERSHIP. THE HONDA DEALERSHIP RAN DIAGNOSTICS AND SAID THERE WAS NOTHING WRONG WITH THE CAR. THE FIRST SUDDEN ACCELERATION INCIDENT OCCURRED IN THE SAME RESIDENTIAL PARKING LOT AS THE THIRD SUDDEN ACCELERATION INCIDENT, BUT BRAKING STOPPED THE CAR THE FIRST TIME. THE SECOND SUDDEN ACCELERATION INCIDENT HAPPENED AT A STOPLIGHT, AND WHEN THE LIGHT TURNED GREEN THE ACCELERATOR PEDAL PUSH CAUSED AN UNUSUAL SURGE IN SPEED, BUT BRAKING STOPPED THE CAR. THE THIRD INCIDENT OF SUDDEN ACCELERATION WAS NOT STOPPED BY THE APPLICATION OF THE BRAKES, RATHER BY CRASHING INTO ANOTHER PARKED CAR ON THE OTHER SIDE OF A GRASSY MEDIAN.
Mfg Campaign: 11413220
Recall Date: Apr 21, 2021
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