Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: PJW
Recall Date: Oct 14, 2024
Consumer Complaints
109 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While driving our 2024 Honda Accord Hybrid, the vehicle suddenly lost all power. Message on dash in big bold letters told me to BRAKE!!!!! even though there did not appear to be any reason to brake . When I tried to brake, I was not able to and the steering was difficult. I was able to pull over and finally stop. I was in a precarious spot and did not feel safe sitting in the car since I was just over the crest of a bridge endangering not only myself but potentially other drivers coming over the crest . Numerous messages on the dash related to steering and braking issues . Examples : Brake system problem Electric power steering problem Reduced traction and handling Brake hold system problem Electric parking brake system problem , parking brake not available
Corrective Action:
While driving our 2024 Honda Accord Hybrid, the vehicle suddenly lost all power. Message on dash in big bold letters told me to BRAKE!!!!! even though there did not appear to be any reason to brake . When I tried to brake, I was not able to and the steering was difficult. I was able to pull over and finally stop. I was in a precarious spot and did not feel safe sitting in the car since I was just over the crest of a bridge endangering not only myself but potentially other drivers coming over the crest . Numerous messages on the dash related to steering and braking issues . Examples : Brake system problem Electric power steering problem Reduced traction and handling Brake hold system problem Electric parking brake system problem , parking brake not available
Additional Notes:
While driving our 2024 Honda Accord Hybrid, the vehicle suddenly lost all power. Message on dash in big bold letters told me to BRAKE!!!!! even though there did not appear to be any reason to brake . When I tried to brake, I was not able to and the steering was difficult. I was able to pull over and finally stop. I was in a precarious spot and did not feel safe sitting in the car since I was just over the crest of a bridge endangering not only myself but potentially other drivers coming over the crest . Numerous messages on the dash related to steering and braking issues . Examples : Brake system problem Electric power steering problem Reduced traction and handling Brake hold system problem Electric parking brake system problem , parking brake not available
Mfg Campaign: 11595470
Recall Date: Jun 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
After we purchased our Accord Hybrid Touring car last month in Marysville, OH, we could NOT believe that the passenger seat did not have a vertical adjustment!! My wife sits here most of the time when we use the vehicle, she is [XXX] and CANNOT see out over the dashboard in the seat. If the air bag ever deploys here, it will hit her in the head, which could cause her a severe injury!! She has tried sitting on big cushion, but it is very uncomfortable and will not use it most of the time in the vehicle. We would not have purchased the vehicle, IF we had known this inability of the passenger seat! We have found out by looking online that many other people have had this same problem w/o any real resolution to this issue. We want to inform Honda Corporate that if it cannot resolve this problem and we have issue with air bag in the future, we will be taking legal actions to obtain a remedy!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After we purchased our Accord Hybrid Touring car last month in Marysville, OH, we could NOT believe that the passenger seat did not have a vertical adjustment!! My wife sits here most of the time when we use the vehicle, she is [XXX] and CANNOT see out over the dashboard in the seat. If the air bag ever deploys here, it will hit her in the head, which could cause her a severe injury!! She has tried sitting on big cushion, but it is very uncomfortable and will not use it most of the time in the vehicle. We would not have purchased the vehicle, IF we had known this inability of the passenger seat! We have found out by looking online that many other people have had this same problem w/o any real resolution to this issue. We want to inform Honda Corporate that if it cannot resolve this problem and we have issue with air bag in the future, we will be taking legal actions to obtain a remedy!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After we purchased our Accord Hybrid Touring car last month in Marysville, OH, we could NOT believe that the passenger seat did not have a vertical adjustment!! My wife sits here most of the time when we use the vehicle, she is [XXX] and CANNOT see out over the dashboard in the seat. If the air bag ever deploys here, it will hit her in the head, which could cause her a severe injury!! She has tried sitting on big cushion, but it is very uncomfortable and will not use it most of the time in the vehicle. We would not have purchased the vehicle, IF we had known this inability of the passenger seat! We have found out by looking online that many other people have had this same problem w/o any real resolution to this issue. We want to inform Honda Corporate that if it cannot resolve this problem and we have issue with air bag in the future, we will be taking legal actions to obtain a remedy!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590170
Recall Date: May 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving down a paved road that has multiple bumps at due to cracking and buckling at 40 MPH, the car dashboard had multiple indicator lights turn on with audible warnings. One of the most visible was an alert that indicated there was a problem with the electronic breaking system. I came to a stop light, and brought the vehicle to a stop, all indicator lights remained on. When the light turned green, the car would not move and was disabled. I turned on my flashers as I was stuck in the middle of the road. I turned the car off and back on. The errors did not clear. I turned the car off again and it indicated I needed to put the car in Park. Once I did this and turned on the car, it rebooted and all errors were cleared. Dealership was able to find the following errors logged: U0100-00, u0100-f1, u0101-00, u0122-00, u0122-f1, u0129-00, u0131-00, u0131-f1, u0151-00, and u0416-68. Dealership said this was due to an "intermittent multi purpose camera failure". They said that if this issue occurs again, they would replace the camera. My concern is, this issue disabled my vehicle and didn't allow me to move the car after it had come to a stop. This can cause a serious safety issue if stopped in the middle of the road like what happened to me. If this is a wider or known-issue it should be dealt with rather than waiting for the failure to happen again.
Corrective Action:
While driving down a paved road that has multiple bumps at due to cracking and buckling at 40 MPH, the car dashboard had multiple indicator lights turn on with audible warnings. One of the most visible was an alert that indicated there was a problem with the electronic breaking system. I came to a stop light, and brought the vehicle to a stop, all indicator lights remained on. When the light turned green, the car would not move and was disabled. I turned on my flashers as I was stuck in the middle of the road. I turned the car off and back on. The errors did not clear. I turned the car off again and it indicated I needed to put the car in Park. Once I did this and turned on the car, it rebooted and all errors were cleared. Dealership was able to find the following errors logged: U0100-00, u0100-f1, u0101-00, u0122-00, u0122-f1, u0129-00, u0131-00, u0131-f1, u0151-00, and u0416-68. Dealership said this was due to an "intermittent multi purpose camera failure". They said that if this issue occurs again, they would replace the camera. My concern is, this issue disabled my vehicle and didn't allow me to move the car after it had come to a stop. This can cause a serious safety issue if stopped in the middle of the road like what happened to me. If this is a wider or known-issue it should be dealt with rather than waiting for the failure to happen again.
Additional Notes:
While driving down a paved road that has multiple bumps at due to cracking and buckling at 40 MPH, the car dashboard had multiple indicator lights turn on with audible warnings. One of the most visible was an alert that indicated there was a problem with the electronic breaking system. I came to a stop light, and brought the vehicle to a stop, all indicator lights remained on. When the light turned green, the car would not move and was disabled. I turned on my flashers as I was stuck in the middle of the road. I turned the car off and back on. The errors did not clear. I turned the car off again and it indicated I needed to put the car in Park. Once I did this and turned on the car, it rebooted and all errors were cleared. Dealership was able to find the following errors logged: U0100-00, u0100-f1, u0101-00, u0122-00, u0122-f1, u0129-00, u0131-00, u0131-f1, u0151-00, and u0416-68. Dealership said this was due to an "intermittent multi purpose camera failure". They said that if this issue occurs again, they would replace the camera. My concern is, this issue disabled my vehicle and didn't allow me to move the car after it had come to a stop. This can cause a serious safety issue if stopped in the middle of the road like what happened to me. If this is a wider or known-issue it should be dealt with rather than waiting for the failure to happen again.
Mfg Campaign: 11589674
Recall Date: May 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I’ve attached a known issues that you have for the 2023 Honda accord this is the same issue with my car 2024 I’ve been 3 times to dealer but they refuse to accept it because it’s a 2024
Corrective Action:
I’ve attached a known issues that you have for the 2023 Honda accord this is the same issue with my car 2024 I’ve been 3 times to dealer but they refuse to accept it because it’s a 2024
Additional Notes:
I’ve attached a known issues that you have for the 2023 Honda accord this is the same issue with my car 2024 I’ve been 3 times to dealer but they refuse to accept it because it’s a 2024
Mfg Campaign: 11588943
Recall Date: May 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’ve attached a known issues that you have for the 2023 Honda accord this is the same issue with my car 2024 I’ve been 3 times to dealer but they refuse to accept it because it’s a 2024
Corrective Action:
I’ve attached a known issues that you have for the 2023 Honda accord this is the same issue with my car 2024 I’ve been 3 times to dealer but they refuse to accept it because it’s a 2024
Additional Notes:
I’ve attached a known issues that you have for the 2023 Honda accord this is the same issue with my car 2024 I’ve been 3 times to dealer but they refuse to accept it because it’s a 2024
Mfg Campaign: 11588943
Recall Date: May 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2024 Honda Accord. The contact stated that while operating the vehicle, the messages "Brake System Failure" and "Electric Parking Brake Failure" were displayed. The vehicle was later towed to the local dealer who was unable to duplicate the failure or determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 74.
Corrective Action:
The contact owns a 2024 Honda Accord. The contact stated that while operating the vehicle, the messages "Brake System Failure" and "Electric Parking Brake Failure" were displayed. The vehicle was later towed to the local dealer who was unable to duplicate the failure or determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 74.
Additional Notes:
The contact owns a 2024 Honda Accord. The contact stated that while operating the vehicle, the messages "Brake System Failure" and "Electric Parking Brake Failure" were displayed. The vehicle was later towed to the local dealer who was unable to duplicate the failure or determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 74.
Mfg Campaign: 11588502
Recall Date: May 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2024 Honda Accord. The contact stated that while operating the vehicle, the messages "Brake System Failure" and "Electric Parking Brake Failure" were displayed. The vehicle was later towed to the local dealer who was unable to duplicate the failure or determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 74.
Corrective Action:
The contact owns a 2024 Honda Accord. The contact stated that while operating the vehicle, the messages "Brake System Failure" and "Electric Parking Brake Failure" were displayed. The vehicle was later towed to the local dealer who was unable to duplicate the failure or determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 74.
Additional Notes:
The contact owns a 2024 Honda Accord. The contact stated that while operating the vehicle, the messages "Brake System Failure" and "Electric Parking Brake Failure" were displayed. The vehicle was later towed to the local dealer who was unable to duplicate the failure or determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 74.
Mfg Campaign: 11588502
Recall Date: May 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Sudden Loss of power. All warnings on. Limp mode only. Brought to dealer with brake system problem message. Restarted hours later and okay with no codes. Now worry on freeway about being rear ended if it happens again. Went from 70 to 20 all at once.
Corrective Action:
Sudden Loss of power. All warnings on. Limp mode only. Brought to dealer with brake system problem message. Restarted hours later and okay with no codes. Now worry on freeway about being rear ended if it happens again. Went from 70 to 20 all at once.
Additional Notes:
Sudden Loss of power. All warnings on. Limp mode only. Brought to dealer with brake system problem message. Restarted hours later and okay with no codes. Now worry on freeway about being rear ended if it happens again. Went from 70 to 20 all at once.
Mfg Campaign: 11585573
Recall Date: Apr 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving at highway speed with cruise control active, cruise turns off and car immediately feels like manual steering and accelerator harder to push. Warning lights displayed Adaptive Cruise, lane departure and brake system, See Dealer. Exited the highway and restarted the car. Lights went off. Taking to dealer via appointment. Dealer says they can't determine whether or not there could be danger of driving the vehicle and can't get the car in for more than a week, leaving me without transportation should something go wrong.
Corrective Action:
Driving at highway speed with cruise control active, cruise turns off and car immediately feels like manual steering and accelerator harder to push. Warning lights displayed Adaptive Cruise, lane departure and brake system, See Dealer. Exited the highway and restarted the car. Lights went off. Taking to dealer via appointment. Dealer says they can't determine whether or not there could be danger of driving the vehicle and can't get the car in for more than a week, leaving me without transportation should something go wrong.
Additional Notes:
Driving at highway speed with cruise control active, cruise turns off and car immediately feels like manual steering and accelerator harder to push. Warning lights displayed Adaptive Cruise, lane departure and brake system, See Dealer. Exited the highway and restarted the car. Lights went off. Taking to dealer via appointment. Dealer says they can't determine whether or not there could be danger of driving the vehicle and can't get the car in for more than a week, leaving me without transportation should something go wrong.
Mfg Campaign: 11584436
Recall Date: Apr 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Driving at highway speed with cruise control active, cruise turns off and car immediately feels like manual steering and accelerator harder to push. Warning lights displayed Adaptive Cruise, lane departure and brake system, See Dealer. Exited the highway and restarted the car. Lights went off. Taking to dealer via appointment. Dealer says they can't determine whether or not there could be danger of driving the vehicle and can't get the car in for more than a week, leaving me without transportation should something go wrong.
Corrective Action:
Driving at highway speed with cruise control active, cruise turns off and car immediately feels like manual steering and accelerator harder to push. Warning lights displayed Adaptive Cruise, lane departure and brake system, See Dealer. Exited the highway and restarted the car. Lights went off. Taking to dealer via appointment. Dealer says they can't determine whether or not there could be danger of driving the vehicle and can't get the car in for more than a week, leaving me without transportation should something go wrong.
Additional Notes:
Driving at highway speed with cruise control active, cruise turns off and car immediately feels like manual steering and accelerator harder to push. Warning lights displayed Adaptive Cruise, lane departure and brake system, See Dealer. Exited the highway and restarted the car. Lights went off. Taking to dealer via appointment. Dealer says they can't determine whether or not there could be danger of driving the vehicle and can't get the car in for more than a week, leaving me without transportation should something go wrong.
Mfg Campaign: 11584436
Recall Date: Apr 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving at highway speed with cruise control active, cruise turns off and car immediately feels like manual steering and accelerator harder to push. Warning lights displayed Adaptive Cruise, lane departure and brake system, See Dealer. Exited the highway and restarted the car. Lights went off. Taking to dealer via appointment. Dealer says they can't determine whether or not there could be danger of driving the vehicle and can't get the car in for more than a week, leaving me without transportation should something go wrong.
Corrective Action:
Driving at highway speed with cruise control active, cruise turns off and car immediately feels like manual steering and accelerator harder to push. Warning lights displayed Adaptive Cruise, lane departure and brake system, See Dealer. Exited the highway and restarted the car. Lights went off. Taking to dealer via appointment. Dealer says they can't determine whether or not there could be danger of driving the vehicle and can't get the car in for more than a week, leaving me without transportation should something go wrong.
Additional Notes:
Driving at highway speed with cruise control active, cruise turns off and car immediately feels like manual steering and accelerator harder to push. Warning lights displayed Adaptive Cruise, lane departure and brake system, See Dealer. Exited the highway and restarted the car. Lights went off. Taking to dealer via appointment. Dealer says they can't determine whether or not there could be danger of driving the vehicle and can't get the car in for more than a week, leaving me without transportation should something go wrong.
Mfg Campaign: 11584436
Recall Date: Apr 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2024 Honda Accord Hybrid. The contact stated while driving 8 MPH and making a right turn, the vehicle stopped abruptly. The contact stated that the vehicle made a beeping sound when it stopped; however, the accelerator pedal was depressed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 700.
Corrective Action:
The contact owns a 2024 Honda Accord Hybrid. The contact stated while driving 8 MPH and making a right turn, the vehicle stopped abruptly. The contact stated that the vehicle made a beeping sound when it stopped; however, the accelerator pedal was depressed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 700.
Additional Notes:
The contact owns a 2024 Honda Accord Hybrid. The contact stated while driving 8 MPH and making a right turn, the vehicle stopped abruptly. The contact stated that the vehicle made a beeping sound when it stopped; however, the accelerator pedal was depressed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 700.
Mfg Campaign: 11583871
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car has 4800 miles. I've owned since new (5 months). No issues prior to this. Stopped a stoplight. The gas engine stopped running, which is typical for a hybrid when not moving. After 15 seconds, every warning/error message started cycling on the driver's dashboard screen, referencing "brake system malfunction" among many other failures. Pressing the gas pedal and there was no forward movement. Brakes still worked. Put in park. Pressed "Start" to shut down car. It didn't fully shut down (dash still lit up). Pressed Start again, still many errors but car would move. Drove immediately home. After 2 hours, pressed Start again and no errors. After 2 days of no driving, got appointment with local Honda Dealer Service. Drove it carefully and had no issues. After two additional days of evaluation, Honda says it's the ignition control module (part# 5k80030BA06). They had to keep the car longer to allow regional Honda rep to inspect and document the car's issue, as they said this issue is becoming a trend. Lastly, they told me it could take 6 months to get the part, due to a "national backorder" but offered no options/alternatives. Said car is unsafe to drive. This is unacceptable and I hope is investigated. This is a very dangerous issue. Had I been driving, it could have been far worse result. Attached is a photo of 1 of the many error messages that rotated on the dashboard.
Corrective Action:
Car has 4800 miles. I've owned since new (5 months). No issues prior to this. Stopped a stoplight. The gas engine stopped running, which is typical for a hybrid when not moving. After 15 seconds, every warning/error message started cycling on the driver's dashboard screen, referencing "brake system malfunction" among many other failures. Pressing the gas pedal and there was no forward movement. Brakes still worked. Put in park. Pressed "Start" to shut down car. It didn't fully shut down (dash still lit up). Pressed Start again, still many errors but car would move. Drove immediately home. After 2 hours, pressed Start again and no errors. After 2 days of no driving, got appointment with local Honda Dealer Service. Drove it carefully and had no issues. After two additional days of evaluation, Honda says it's the ignition control module (part# 5k80030BA06). They had to keep the car longer to allow regional Honda rep to inspect and document the car's issue, as they said this issue is becoming a trend. Lastly, they told me it could take 6 months to get the part, due to a "national backorder" but offered no options/alternatives. Said car is unsafe to drive. This is unacceptable and I hope is investigated. This is a very dangerous issue. Had I been driving, it could have been far worse result. Attached is a photo of 1 of the many error messages that rotated on the dashboard.
Additional Notes:
Car has 4800 miles. I've owned since new (5 months). No issues prior to this. Stopped a stoplight. The gas engine stopped running, which is typical for a hybrid when not moving. After 15 seconds, every warning/error message started cycling on the driver's dashboard screen, referencing "brake system malfunction" among many other failures. Pressing the gas pedal and there was no forward movement. Brakes still worked. Put in park. Pressed "Start" to shut down car. It didn't fully shut down (dash still lit up). Pressed Start again, still many errors but car would move. Drove immediately home. After 2 hours, pressed Start again and no errors. After 2 days of no driving, got appointment with local Honda Dealer Service. Drove it carefully and had no issues. After two additional days of evaluation, Honda says it's the ignition control module (part# 5k80030BA06). They had to keep the car longer to allow regional Honda rep to inspect and document the car's issue, as they said this issue is becoming a trend. Lastly, they told me it could take 6 months to get the part, due to a "national backorder" but offered no options/alternatives. Said car is unsafe to drive. This is unacceptable and I hope is investigated. This is a very dangerous issue. Had I been driving, it could have been far worse result. Attached is a photo of 1 of the many error messages that rotated on the dashboard.
Mfg Campaign: 11583947
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Car has 4800 miles. I've owned since new (5 months). No issues prior to this. Stopped a stoplight. The gas engine stopped running, which is typical for a hybrid when not moving. After 15 seconds, every warning/error message started cycling on the driver's dashboard screen, referencing "brake system malfunction" among many other failures. Pressing the gas pedal and there was no forward movement. Brakes still worked. Put in park. Pressed "Start" to shut down car. It didn't fully shut down (dash still lit up). Pressed Start again, still many errors but car would move. Drove immediately home. After 2 hours, pressed Start again and no errors. After 2 days of no driving, got appointment with local Honda Dealer Service. Drove it carefully and had no issues. After two additional days of evaluation, Honda says it's the ignition control module (part# 5k80030BA06). They had to keep the car longer to allow regional Honda rep to inspect and document the car's issue, as they said this issue is becoming a trend. Lastly, they told me it could take 6 months to get the part, due to a "national backorder" but offered no options/alternatives. Said car is unsafe to drive. This is unacceptable and I hope is investigated. This is a very dangerous issue. Had I been driving, it could have been far worse result. Attached is a photo of 1 of the many error messages that rotated on the dashboard.
Corrective Action:
Car has 4800 miles. I've owned since new (5 months). No issues prior to this. Stopped a stoplight. The gas engine stopped running, which is typical for a hybrid when not moving. After 15 seconds, every warning/error message started cycling on the driver's dashboard screen, referencing "brake system malfunction" among many other failures. Pressing the gas pedal and there was no forward movement. Brakes still worked. Put in park. Pressed "Start" to shut down car. It didn't fully shut down (dash still lit up). Pressed Start again, still many errors but car would move. Drove immediately home. After 2 hours, pressed Start again and no errors. After 2 days of no driving, got appointment with local Honda Dealer Service. Drove it carefully and had no issues. After two additional days of evaluation, Honda says it's the ignition control module (part# 5k80030BA06). They had to keep the car longer to allow regional Honda rep to inspect and document the car's issue, as they said this issue is becoming a trend. Lastly, they told me it could take 6 months to get the part, due to a "national backorder" but offered no options/alternatives. Said car is unsafe to drive. This is unacceptable and I hope is investigated. This is a very dangerous issue. Had I been driving, it could have been far worse result. Attached is a photo of 1 of the many error messages that rotated on the dashboard.
Additional Notes:
Car has 4800 miles. I've owned since new (5 months). No issues prior to this. Stopped a stoplight. The gas engine stopped running, which is typical for a hybrid when not moving. After 15 seconds, every warning/error message started cycling on the driver's dashboard screen, referencing "brake system malfunction" among many other failures. Pressing the gas pedal and there was no forward movement. Brakes still worked. Put in park. Pressed "Start" to shut down car. It didn't fully shut down (dash still lit up). Pressed Start again, still many errors but car would move. Drove immediately home. After 2 hours, pressed Start again and no errors. After 2 days of no driving, got appointment with local Honda Dealer Service. Drove it carefully and had no issues. After two additional days of evaluation, Honda says it's the ignition control module (part# 5k80030BA06). They had to keep the car longer to allow regional Honda rep to inspect and document the car's issue, as they said this issue is becoming a trend. Lastly, they told me it could take 6 months to get the part, due to a "national backorder" but offered no options/alternatives. Said car is unsafe to drive. This is unacceptable and I hope is investigated. This is a very dangerous issue. Had I been driving, it could have been far worse result. Attached is a photo of 1 of the many error messages that rotated on the dashboard.
Mfg Campaign: 11583947
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car has 4800 miles. I've owned since new (5 months). No issues prior to this. Stopped a stoplight. The gas engine stopped running, which is typical for a hybrid when not moving. After 15 seconds, every warning/error message started cycling on the driver's dashboard screen, referencing "brake system malfunction" among many other failures. Pressing the gas pedal and there was no forward movement. Brakes still worked. Put in park. Pressed "Start" to shut down car. It didn't fully shut down (dash still lit up). Pressed Start again, still many errors but car would move. Drove immediately home. After 2 hours, pressed Start again and no errors. After 2 days of no driving, got appointment with local Honda Dealer Service. Drove it carefully and had no issues. After two additional days of evaluation, Honda says it's the ignition control module (part# 5k80030BA06). They had to keep the car longer to allow regional Honda rep to inspect and document the car's issue, as they said this issue is becoming a trend. Lastly, they told me it could take 6 months to get the part, due to a "national backorder" but offered no options/alternatives. Said car is unsafe to drive. This is unacceptable and I hope is investigated. This is a very dangerous issue. Had I been driving, it could have been far worse result. Attached is a photo of 1 of the many error messages that rotated on the dashboard.
Corrective Action:
Car has 4800 miles. I've owned since new (5 months). No issues prior to this. Stopped a stoplight. The gas engine stopped running, which is typical for a hybrid when not moving. After 15 seconds, every warning/error message started cycling on the driver's dashboard screen, referencing "brake system malfunction" among many other failures. Pressing the gas pedal and there was no forward movement. Brakes still worked. Put in park. Pressed "Start" to shut down car. It didn't fully shut down (dash still lit up). Pressed Start again, still many errors but car would move. Drove immediately home. After 2 hours, pressed Start again and no errors. After 2 days of no driving, got appointment with local Honda Dealer Service. Drove it carefully and had no issues. After two additional days of evaluation, Honda says it's the ignition control module (part# 5k80030BA06). They had to keep the car longer to allow regional Honda rep to inspect and document the car's issue, as they said this issue is becoming a trend. Lastly, they told me it could take 6 months to get the part, due to a "national backorder" but offered no options/alternatives. Said car is unsafe to drive. This is unacceptable and I hope is investigated. This is a very dangerous issue. Had I been driving, it could have been far worse result. Attached is a photo of 1 of the many error messages that rotated on the dashboard.
Additional Notes:
Car has 4800 miles. I've owned since new (5 months). No issues prior to this. Stopped a stoplight. The gas engine stopped running, which is typical for a hybrid when not moving. After 15 seconds, every warning/error message started cycling on the driver's dashboard screen, referencing "brake system malfunction" among many other failures. Pressing the gas pedal and there was no forward movement. Brakes still worked. Put in park. Pressed "Start" to shut down car. It didn't fully shut down (dash still lit up). Pressed Start again, still many errors but car would move. Drove immediately home. After 2 hours, pressed Start again and no errors. After 2 days of no driving, got appointment with local Honda Dealer Service. Drove it carefully and had no issues. After two additional days of evaluation, Honda says it's the ignition control module (part# 5k80030BA06). They had to keep the car longer to allow regional Honda rep to inspect and document the car's issue, as they said this issue is becoming a trend. Lastly, they told me it could take 6 months to get the part, due to a "national backorder" but offered no options/alternatives. Said car is unsafe to drive. This is unacceptable and I hope is investigated. This is a very dangerous issue. Had I been driving, it could have been far worse result. Attached is a photo of 1 of the many error messages that rotated on the dashboard.
Mfg Campaign: 11583947
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I drove my car on 2/27/24 and my windshield was normal. The car sat idle outside for a few days. I got into my car on March 1, and there was an 8" hairline crack emanating from the edge of the windshield on the passenger side. The crack looks identical to the pictures in Honda service bulletin 20-118 dealing with stress fractures.
Corrective Action:
I drove my car on 2/27/24 and my windshield was normal. The car sat idle outside for a few days. I got into my car on March 1, and there was an 8" hairline crack emanating from the edge of the windshield on the passenger side. The crack looks identical to the pictures in Honda service bulletin 20-118 dealing with stress fractures.
Additional Notes:
I drove my car on 2/27/24 and my windshield was normal. The car sat idle outside for a few days. I got into my car on March 1, and there was an 8" hairline crack emanating from the edge of the windshield on the passenger side. The crack looks identical to the pictures in Honda service bulletin 20-118 dealing with stress fractures.
Mfg Campaign: 11575828
Recall Date: Mar 6, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
Corrective Action:
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
Additional Notes:
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
Mfg Campaign: 11566418
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
Corrective Action:
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
Additional Notes:
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
Mfg Campaign: 11566418
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
Corrective Action:
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
Additional Notes:
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
Mfg Campaign: 11566418
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V782000 (Seat Belts). The contact stated while driving 25 MPH, several communication features failed. The electrical system also experienced failures. The odometer gauges and electrical features were inoperable. The contact parked the vehicle overnight. The next day the contact started the vehicle, the lights did not illuminate, and the vehicle did not shut off. The contact stated that the failure persisted. The vehicle was taken to the dealer and diagnosed but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,500.
Corrective Action:
The contact owns a 2024 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V782000 (Seat Belts). The contact stated while driving 25 MPH, several communication features failed. The electrical system also experienced failures. The odometer gauges and electrical features were inoperable. The contact parked the vehicle overnight. The next day the contact started the vehicle, the lights did not illuminate, and the vehicle did not shut off. The contact stated that the failure persisted. The vehicle was taken to the dealer and diagnosed but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,500.
Additional Notes:
The contact owns a 2024 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V782000 (Seat Belts). The contact stated while driving 25 MPH, several communication features failed. The electrical system also experienced failures. The odometer gauges and electrical features were inoperable. The contact parked the vehicle overnight. The next day the contact started the vehicle, the lights did not illuminate, and the vehicle did not shut off. The contact stated that the failure persisted. The vehicle was taken to the dealer and diagnosed but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,500.
Mfg Campaign: 11562364
Recall Date: Dec 28, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury