Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: PJW
Recall Date: Oct 14, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NFG, HFF
Recall Date: Aug 17, 2023
Consumer Complaints
270 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My wife was driving 55 mph taking our kids to school when the check engine light on the car came on and a message appeared on the dash saying that there was a power emission problem and to see dealer and that power may be reduced. The vehicle had very poor acceleration and she was only able to drive 30-40 mph on a busy 55 mph roadway. The vehicle was taken to Zeigler Honda of Kalamazoo. A service technician looked at the car, and told her that they could not find anything wrong with it. The vehicle drove fine home with no problems. One week later while driving on I-94, my wife was driving between 70 and 75 mph when the check engine light came on again, along with the message that there was a power emission problem and to see dealer. The message also stated that the power of the vehicle may be reduced. The vehicle again, had very poor acceleration. She was only able to drive 15 to 20 mph. Fortunately, she was able to get off the highway quickly, and drive the vehicle home. The vehicle had very poor acceleration and it took approximately 1.5 miles to get up to 40 mph in the vehicle with the accelerator pushed all the way to the floor. The dealer was contacted, and they advised they looked at it last time, and there was nothing that they could do. They advised they will create a service appointment to document the problem. I am in the process of waiting for the service department to call me back. I plan on taking the vehicle back to the dealership to have it inspected again, and to have this incident documented. This is a Huge safety issue that needs to be addressed.
Corrective Action:
My wife was driving 55 mph taking our kids to school when the check engine light on the car came on and a message appeared on the dash saying that there was a power emission problem and to see dealer and that power may be reduced. The vehicle had very poor acceleration and she was only able to drive 30-40 mph on a busy 55 mph roadway. The vehicle was taken to Zeigler Honda of Kalamazoo. A service technician looked at the car, and told her that they could not find anything wrong with it. The vehicle drove fine home with no problems. One week later while driving on I-94, my wife was driving between 70 and 75 mph when the check engine light came on again, along with the message that there was a power emission problem and to see dealer. The message also stated that the power of the vehicle may be reduced. The vehicle again, had very poor acceleration. She was only able to drive 15 to 20 mph. Fortunately, she was able to get off the highway quickly, and drive the vehicle home. The vehicle had very poor acceleration and it took approximately 1.5 miles to get up to 40 mph in the vehicle with the accelerator pushed all the way to the floor. The dealer was contacted, and they advised they looked at it last time, and there was nothing that they could do. They advised they will create a service appointment to document the problem. I am in the process of waiting for the service department to call me back. I plan on taking the vehicle back to the dealership to have it inspected again, and to have this incident documented. This is a Huge safety issue that needs to be addressed.
Additional Notes:
My wife was driving 55 mph taking our kids to school when the check engine light on the car came on and a message appeared on the dash saying that there was a power emission problem and to see dealer and that power may be reduced. The vehicle had very poor acceleration and she was only able to drive 30-40 mph on a busy 55 mph roadway. The vehicle was taken to Zeigler Honda of Kalamazoo. A service technician looked at the car, and told her that they could not find anything wrong with it. The vehicle drove fine home with no problems. One week later while driving on I-94, my wife was driving between 70 and 75 mph when the check engine light came on again, along with the message that there was a power emission problem and to see dealer. The message also stated that the power of the vehicle may be reduced. The vehicle again, had very poor acceleration. She was only able to drive 15 to 20 mph. Fortunately, she was able to get off the highway quickly, and drive the vehicle home. The vehicle had very poor acceleration and it took approximately 1.5 miles to get up to 40 mph in the vehicle with the accelerator pushed all the way to the floor. The dealer was contacted, and they advised they looked at it last time, and there was nothing that they could do. They advised they will create a service appointment to document the problem. I am in the process of waiting for the service department to call me back. I plan on taking the vehicle back to the dealership to have it inspected again, and to have this incident documented. This is a Huge safety issue that needs to be addressed.
Mfg Campaign: 11562341
Recall Date: Dec 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rearview camera while backing up in low light is terrible at best. It cannot safely be used to back up due to the "snowy" pixels, even the dealership agrees the quality is less than poor. No the camera on the back is not dirty at all. I have pictures available, but your form below does not allow me to attach them.
Corrective Action:
The rearview camera while backing up in low light is terrible at best. It cannot safely be used to back up due to the "snowy" pixels, even the dealership agrees the quality is less than poor. No the camera on the back is not dirty at all. I have pictures available, but your form below does not allow me to attach them.
Additional Notes:
The rearview camera while backing up in low light is terrible at best. It cannot safely be used to back up due to the "snowy" pixels, even the dealership agrees the quality is less than poor. No the camera on the back is not dirty at all. I have pictures available, but your form below does not allow me to attach them.
Mfg Campaign: 11562125
Recall Date: Dec 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
Corrective Action:
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
Additional Notes:
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
Mfg Campaign: 11561786
Recall Date: Dec 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
Corrective Action:
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
Additional Notes:
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
Mfg Campaign: 11561786
Recall Date: Dec 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
Corrective Action:
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
Additional Notes:
this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.
Mfg Campaign: 11561786
Recall Date: Dec 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a “limp mode“ with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
Corrective Action:
On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a “limp mode“ with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
Additional Notes:
On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a “limp mode“ with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
Mfg Campaign: 11561705
Recall Date: Dec 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a “limp mode“ with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
Corrective Action:
On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a “limp mode“ with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
Additional Notes:
On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a “limp mode“ with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
Mfg Campaign: 11561705
Recall Date: Dec 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a “limp mode“ with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
Corrective Action:
On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a “limp mode“ with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
Additional Notes:
On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a “limp mode“ with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
Mfg Campaign: 11561705
Recall Date: Dec 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
Corrective Action:
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
Additional Notes:
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
Mfg Campaign: 11560862
Recall Date: Dec 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
Corrective Action:
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
Additional Notes:
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
Mfg Campaign: 11560862
Recall Date: Dec 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
Corrective Action:
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
Additional Notes:
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
Mfg Campaign: 11560862
Recall Date: Dec 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
Corrective Action:
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
Additional Notes:
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
Mfg Campaign: 11560508
Recall Date: Dec 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
Corrective Action:
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
Additional Notes:
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
Mfg Campaign: 11560508
Recall Date: Dec 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
Corrective Action:
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
Additional Notes:
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
Mfg Campaign: 11560508
Recall Date: Dec 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
Corrective Action:
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
Additional Notes:
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
Mfg Campaign: 11560444
Recall Date: Dec 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
Corrective Action:
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
Additional Notes:
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
Mfg Campaign: 11560444
Recall Date: Dec 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
Corrective Action:
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
Additional Notes:
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
Mfg Campaign: 11560444
Recall Date: Dec 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car sunroof exploded while driving on highway, was going 65 on the 75(N central expressway) Dallas,TX. 3 passengers (family) in car and witnessed the incident. Glass shattered and got all over us, minor injuries such as cuts. Almost hit somebody upon explosion and glass shattering which landed on me and passengers, luckily we didn’t crash. Weather was 62 degrees and took place at 10:02 PM so weather wasn’t too hot or too cold to cause the explosion. Super scary as we could have been hit, especially driving on a highway where you can’t stop and pull off right of way. Again no objects were thrown and the car has no other damage but sunroof. Person on roadside said that this has happened before to Hondas and Acuras. After brought to Dealer twice, I was told by Honda that they are not responsible for the car and never offered to even fix it or quote it. I bought/ leased the car 2 months ago and yet they are saying it’s not a manufacturing issue.
Corrective Action:
Car sunroof exploded while driving on highway, was going 65 on the 75(N central expressway) Dallas,TX. 3 passengers (family) in car and witnessed the incident. Glass shattered and got all over us, minor injuries such as cuts. Almost hit somebody upon explosion and glass shattering which landed on me and passengers, luckily we didn’t crash. Weather was 62 degrees and took place at 10:02 PM so weather wasn’t too hot or too cold to cause the explosion. Super scary as we could have been hit, especially driving on a highway where you can’t stop and pull off right of way. Again no objects were thrown and the car has no other damage but sunroof. Person on roadside said that this has happened before to Hondas and Acuras. After brought to Dealer twice, I was told by Honda that they are not responsible for the car and never offered to even fix it or quote it. I bought/ leased the car 2 months ago and yet they are saying it’s not a manufacturing issue.
Additional Notes:
Car sunroof exploded while driving on highway, was going 65 on the 75(N central expressway) Dallas,TX. 3 passengers (family) in car and witnessed the incident. Glass shattered and got all over us, minor injuries such as cuts. Almost hit somebody upon explosion and glass shattering which landed on me and passengers, luckily we didn’t crash. Weather was 62 degrees and took place at 10:02 PM so weather wasn’t too hot or too cold to cause the explosion. Super scary as we could have been hit, especially driving on a highway where you can’t stop and pull off right of way. Again no objects were thrown and the car has no other damage but sunroof. Person on roadside said that this has happened before to Hondas and Acuras. After brought to Dealer twice, I was told by Honda that they are not responsible for the car and never offered to even fix it or quote it. I bought/ leased the car 2 months ago and yet they are saying it’s not a manufacturing issue.
Mfg Campaign: 11558409
Recall Date: Dec 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When lane keep assist is enabled high speed steering becomes harder to turn left or right, and get sticky at the center position. This leads to an increased effort needed to turn the steering wheel wheel either left or right past the center position
Corrective Action:
When lane keep assist is enabled high speed steering becomes harder to turn left or right, and get sticky at the center position. This leads to an increased effort needed to turn the steering wheel wheel either left or right past the center position
Additional Notes:
When lane keep assist is enabled high speed steering becomes harder to turn left or right, and get sticky at the center position. This leads to an increased effort needed to turn the steering wheel wheel either left or right past the center position
Mfg Campaign: 11558132
Recall Date: Dec 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
When lane keep assist is enabled high speed steering becomes harder to turn left or right, and get sticky at the center position. This leads to an increased effort needed to turn the steering wheel wheel either left or right past the center position
Corrective Action:
When lane keep assist is enabled high speed steering becomes harder to turn left or right, and get sticky at the center position. This leads to an increased effort needed to turn the steering wheel wheel either left or right past the center position
Additional Notes:
When lane keep assist is enabled high speed steering becomes harder to turn left or right, and get sticky at the center position. This leads to an increased effort needed to turn the steering wheel wheel either left or right past the center position
Mfg Campaign: 11558132
Recall Date: Dec 2, 2023
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