Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910026
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910020
Recall Date: Jun 19, 2020
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910007
Recall Date: Oct 7, 2016
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910006
Recall Date: May 25, 2016
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain model year 2014-2016 Reflection fifth-wheel trailers manufactured September 5, 2013, to June 30, 2015. The affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certification Label. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910004
Recall Date: Aug 14, 2015
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2016 Reflection 303RLS, 308BHTS and 313RLTS, model 2016 Solitude 375RE trailers manufactured March 12, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910003
Recall Date: Apr 10, 2015
Consumer Complaints
26 ComplaintsGrand Design Rv, Llc
Defect Description:
WHEELS
Potential Consequences:
MY 2016 357BHS HAS A STATED 7K GAWR. THE LCI AXLE IS 7K AND THE WESTLAKE TIRES ARE LISTED AT 3520 WHILE THE 6 LUG WHEELS ARE STAMPED WITH ONLY 3200 LBS WHICH GIVES ME 6400 GAWR AND NOT MEETING THE STATED 7K GAWR.
Corrective Action:
MY 2016 357BHS HAS A STATED 7K GAWR. THE LCI AXLE IS 7K AND THE WESTLAKE TIRES ARE LISTED AT 3520 WHILE THE 6 LUG WHEELS ARE STAMPED WITH ONLY 3200 LBS WHICH GIVES ME 6400 GAWR AND NOT MEETING THE STATED 7K GAWR.
Additional Notes:
MY 2016 357BHS HAS A STATED 7K GAWR. THE LCI AXLE IS 7K AND THE WESTLAKE TIRES ARE LISTED AT 3520 WHILE THE 6 LUG WHEELS ARE STAMPED WITH ONLY 3200 LBS WHICH GIVES ME 6400 GAWR AND NOT MEETING THE STATED 7K GAWR.
Mfg Campaign: 10907505
Recall Date: Sep 19, 2016
Grand Design Rv, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ONLY 1700 MILES ON UNIT. FOUND AXLE GREASE SEALS BLOWN WITH GREASE ON BRAKES.
Corrective Action:
ONLY 1700 MILES ON UNIT. FOUND AXLE GREASE SEALS BLOWN WITH GREASE ON BRAKES.
Additional Notes:
ONLY 1700 MILES ON UNIT. FOUND AXLE GREASE SEALS BLOWN WITH GREASE ON BRAKES.
Mfg Campaign: 10907347
Recall Date: Sep 17, 2016
Grand Design Rv, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE WHEEL BEARING AXLE SEALS FAILED AFTER ABOUT 1,000 MILES OF TOWING WHICH CAUSED GREASE TO COVER THE BRAKE SHOES RESULTING IN AN ALMOST COMPLETE LOSS OF BRAKING. THIS IS A WIDELY KNOWN ISSUE WITH PARTS LIPPERT USES TO ASSEMBLE THE AXLES, WHEEL AND BRAKE ASSEMBLIES.
Corrective Action:
THE WHEEL BEARING AXLE SEALS FAILED AFTER ABOUT 1,000 MILES OF TOWING WHICH CAUSED GREASE TO COVER THE BRAKE SHOES RESULTING IN AN ALMOST COMPLETE LOSS OF BRAKING. THIS IS A WIDELY KNOWN ISSUE WITH PARTS LIPPERT USES TO ASSEMBLE THE AXLES, WHEEL AND BRAKE ASSEMBLIES.
Additional Notes:
THE WHEEL BEARING AXLE SEALS FAILED AFTER ABOUT 1,000 MILES OF TOWING WHICH CAUSED GREASE TO COVER THE BRAKE SHOES RESULTING IN AN ALMOST COMPLETE LOSS OF BRAKING. THIS IS A WIDELY KNOWN ISSUE WITH PARTS LIPPERT USES TO ASSEMBLE THE AXLES, WHEEL AND BRAKE ASSEMBLIES.
Mfg Campaign: 10897803
Recall Date: Aug 22, 2016
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE ROLLING DOWN THE HIGHWAY ALL FOUR OF THE WHEEL HUB SEALS LEAKED GREASE ALLOWING GREASE TO ESCAPE AND CONTAMINATE THE BREAKS DUE TO OVER FILLING AND POOR VISCOSITY GREASE. THIS ACCRUED OVER A PERIOD OF TIME TOWING THE TRAILER, THE ATTACHED PICTURE IS OF ONE OF THE HUBS ALL WERE THE SAME.
Corrective Action:
WHILE ROLLING DOWN THE HIGHWAY ALL FOUR OF THE WHEEL HUB SEALS LEAKED GREASE ALLOWING GREASE TO ESCAPE AND CONTAMINATE THE BREAKS DUE TO OVER FILLING AND POOR VISCOSITY GREASE. THIS ACCRUED OVER A PERIOD OF TIME TOWING THE TRAILER, THE ATTACHED PICTURE IS OF ONE OF THE HUBS ALL WERE THE SAME.
Additional Notes:
WHILE ROLLING DOWN THE HIGHWAY ALL FOUR OF THE WHEEL HUB SEALS LEAKED GREASE ALLOWING GREASE TO ESCAPE AND CONTAMINATE THE BREAKS DUE TO OVER FILLING AND POOR VISCOSITY GREASE. THIS ACCRUED OVER A PERIOD OF TIME TOWING THE TRAILER, THE ATTACHED PICTURE IS OF ONE OF THE HUBS ALL WERE THE SAME.
Mfg Campaign: 10895532
Recall Date: Aug 13, 2016
Grand Design Rv, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2016 GRAND DESIGN REFLECTION RV. THE VEHICLE CAUGHT FIRE WHILE PARKED. A FIRE REPORT WAS NOT FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT WAS INFORMED BY THE FIRE MARSHALL THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNED A 2016 GRAND DESIGN REFLECTION RV. THE VEHICLE CAUGHT FIRE WHILE PARKED. A FIRE REPORT WAS NOT FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT WAS INFORMED BY THE FIRE MARSHALL THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNED A 2016 GRAND DESIGN REFLECTION RV. THE VEHICLE CAUGHT FIRE WHILE PARKED. A FIRE REPORT WAS NOT FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT WAS INFORMED BY THE FIRE MARSHALL THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Mfg Campaign: 10865789
Recall Date: May 19, 2016
Grand Design Rv, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GRAND DESIGN REFLECTION 337. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES HESITATED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE AXLE GREASE SEAL FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GRAND DESIGN REFLECTION 337. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES HESITATED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE AXLE GREASE SEAL FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GRAND DESIGN REFLECTION 337. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES HESITATED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE AXLE GREASE SEAL FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Mfg Campaign: 10726616
Recall Date: Jun 22, 2015
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