Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340970
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212327720
Recall Date: Feb 11, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
251 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine needs replaced and GM doesn't have any engines or know when we will get any engines. Evidently this affects numerous 6.2 liter engines that GM made from 2021-2024.
Corrective Action:
The engine needs replaced and GM doesn't have any engines or know when we will get any engines. Evidently this affects numerous 6.2 liter engines that GM made from 2021-2024.
Additional Notes:
The engine needs replaced and GM doesn't have any engines or know when we will get any engines. Evidently this affects numerous 6.2 liter engines that GM made from 2021-2024.
Mfg Campaign: 11657130
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2021 GMC Denali. The contact stated that while his wife was driving at 25 MPH, the vehicle lost power steering. The vehicle failed to turn and crashed into a tree. There were no reported injuries. There were no warning lights. The contact stated that the failure was related to NHTSA Campaign Number: 21V455000 (Steering). The vehicle was taken to his residence. There was no police report filed, airbag deployment, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle to be a total loss. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 67,000.
Corrective Action:
The contact owned a 2021 GMC Denali. The contact stated that while his wife was driving at 25 MPH, the vehicle lost power steering. The vehicle failed to turn and crashed into a tree. There were no reported injuries. There were no warning lights. The contact stated that the failure was related to NHTSA Campaign Number: 21V455000 (Steering). The vehicle was taken to his residence. There was no police report filed, airbag deployment, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle to be a total loss. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 67,000.
Additional Notes:
The contact owned a 2021 GMC Denali. The contact stated that while his wife was driving at 25 MPH, the vehicle lost power steering. The vehicle failed to turn and crashed into a tree. There were no reported injuries. There were no warning lights. The contact stated that the failure was related to NHTSA Campaign Number: 21V455000 (Steering). The vehicle was taken to his residence. There was no police report filed, airbag deployment, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle to be a total loss. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 67,000.
Mfg Campaign: 11657167
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2021 GMC Denali. The contact stated that while his wife was driving at 25 MPH, the vehicle lost power steering. The vehicle failed to turn and crashed into a tree. There were no reported injuries. There were no warning lights. The contact stated that the failure was related to NHTSA Campaign Number: 21V455000 (Steering). The vehicle was taken to his residence. There was no police report filed, airbag deployment, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle to be a total loss. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 67,000.
Corrective Action:
The contact owned a 2021 GMC Denali. The contact stated that while his wife was driving at 25 MPH, the vehicle lost power steering. The vehicle failed to turn and crashed into a tree. There were no reported injuries. There were no warning lights. The contact stated that the failure was related to NHTSA Campaign Number: 21V455000 (Steering). The vehicle was taken to his residence. There was no police report filed, airbag deployment, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle to be a total loss. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 67,000.
Additional Notes:
The contact owned a 2021 GMC Denali. The contact stated that while his wife was driving at 25 MPH, the vehicle lost power steering. The vehicle failed to turn and crashed into a tree. There were no reported injuries. There were no warning lights. The contact stated that the failure was related to NHTSA Campaign Number: 21V455000 (Steering). The vehicle was taken to his residence. There was no police report filed, airbag deployment, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle to be a total loss. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 67,000.
Mfg Campaign: 11657167
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving approx 60mph on expressway and engine stuttered for 3-4 seconds, check engine light came on and vehicle completely shut down. Wouldn't restart. Family with kids had to cross 4 lanes of traffic to make it to the shoulder of an on-ramp. Towed to dealership and they stated the motor seized and needs a complete replacement. Vehicle has 72,000 miles on it, always stored in a temperature controlled attached garage, oil changes before schedule at the local dealership.
Corrective Action:
Driving approx 60mph on expressway and engine stuttered for 3-4 seconds, check engine light came on and vehicle completely shut down. Wouldn't restart. Family with kids had to cross 4 lanes of traffic to make it to the shoulder of an on-ramp. Towed to dealership and they stated the motor seized and needs a complete replacement. Vehicle has 72,000 miles on it, always stored in a temperature controlled attached garage, oil changes before schedule at the local dealership.
Additional Notes:
Driving approx 60mph on expressway and engine stuttered for 3-4 seconds, check engine light came on and vehicle completely shut down. Wouldn't restart. Family with kids had to cross 4 lanes of traffic to make it to the shoulder of an on-ramp. Towed to dealership and they stated the motor seized and needs a complete replacement. Vehicle has 72,000 miles on it, always stored in a temperature controlled attached garage, oil changes before schedule at the local dealership.
Mfg Campaign: 11657268
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine, just froze while driving.
Corrective Action:
Engine, just froze while driving.
Additional Notes:
Engine, just froze while driving.
Mfg Campaign: 11656963
Recall Date: Apr 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my Yukon with my family back from a trip and my Yukon engine shut off while on the highway. The vehicle went into neutral but I was driving down a hill when is all happened. Luckily there wasn’t much traffic and I was able to pull of to the side of the road. There was no check engine light or indication of any issues prior to this incident happening. After this incident, the vehicle turned back on and was able to drive home. Now it is seating at a dealership waiting for a new engine with no eta on a new engine.
Corrective Action:
I was driving my Yukon with my family back from a trip and my Yukon engine shut off while on the highway. The vehicle went into neutral but I was driving down a hill when is all happened. Luckily there wasn’t much traffic and I was able to pull of to the side of the road. There was no check engine light or indication of any issues prior to this incident happening. After this incident, the vehicle turned back on and was able to drive home. Now it is seating at a dealership waiting for a new engine with no eta on a new engine.
Additional Notes:
I was driving my Yukon with my family back from a trip and my Yukon engine shut off while on the highway. The vehicle went into neutral but I was driving down a hill when is all happened. Luckily there wasn’t much traffic and I was able to pull of to the side of the road. There was no check engine light or indication of any issues prior to this incident happening. After this incident, the vehicle turned back on and was able to drive home. Now it is seating at a dealership waiting for a new engine with no eta on a new engine.
Mfg Campaign: 11656866
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Crank shaft has failed.
Corrective Action:
Crank shaft has failed.
Additional Notes:
Crank shaft has failed.
Mfg Campaign: 11656907
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle has an engine knocking. The oil pressure will drop and will go into low power
Corrective Action:
Vehicle has an engine knocking. The oil pressure will drop and will go into low power
Additional Notes:
Vehicle has an engine knocking. The oil pressure will drop and will go into low power
Mfg Campaign: 11655778
Recall Date: Apr 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I've taken my 2021 Yukon Denali to GMC dealers complaining of "clacking" noise coming from the passenger side of the engine on 3 occasions. Each time, they tell me that they do not hear anything. Now, I see that the L87 engine has defective bearings which could lead to abrupt engine failure which could lead to a dangerous situation. I envision power sliding on the highway going 70 mph and ultimately rolling over and getting killed. I am now frightened to travel on the highway and see no resolution forthcoming from GM. They are just looking at $. My wife and I are [XXX] and travel to Florida from Wisconsin every year for winter. The Yukon to me was the most expensive, ni est vehicle that I have ever owned, but now feel like I could die anytime while driving it. Who would want to buy it now with this cloud over it, all hinging on how GM handles this mess. I've only owned GM products my whole life, but would never buy another now. Lost faith, and hopefully won't die waiting for GM to do something. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I've taken my 2021 Yukon Denali to GMC dealers complaining of "clacking" noise coming from the passenger side of the engine on 3 occasions. Each time, they tell me that they do not hear anything. Now, I see that the L87 engine has defective bearings which could lead to abrupt engine failure which could lead to a dangerous situation. I envision power sliding on the highway going 70 mph and ultimately rolling over and getting killed. I am now frightened to travel on the highway and see no resolution forthcoming from GM. They are just looking at $. My wife and I are [XXX] and travel to Florida from Wisconsin every year for winter. The Yukon to me was the most expensive, ni est vehicle that I have ever owned, but now feel like I could die anytime while driving it. Who would want to buy it now with this cloud over it, all hinging on how GM handles this mess. I've only owned GM products my whole life, but would never buy another now. Lost faith, and hopefully won't die waiting for GM to do something. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I've taken my 2021 Yukon Denali to GMC dealers complaining of "clacking" noise coming from the passenger side of the engine on 3 occasions. Each time, they tell me that they do not hear anything. Now, I see that the L87 engine has defective bearings which could lead to abrupt engine failure which could lead to a dangerous situation. I envision power sliding on the highway going 70 mph and ultimately rolling over and getting killed. I am now frightened to travel on the highway and see no resolution forthcoming from GM. They are just looking at $. My wife and I are [XXX] and travel to Florida from Wisconsin every year for winter. The Yukon to me was the most expensive, ni est vehicle that I have ever owned, but now feel like I could die anytime while driving it. Who would want to buy it now with this cloud over it, all hinging on how GM handles this mess. I've only owned GM products my whole life, but would never buy another now. Lost faith, and hopefully won't die waiting for GM to do something. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11655286
Recall Date: Apr 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission valve body (transmission control unit) failure at 72,000 miles. This is the 10-Speed transmission that is the subject of several other recalls for diesel versions of the GMC Yukon. No warning lights, and potential for rear wheel lock up.
Corrective Action:
Transmission valve body (transmission control unit) failure at 72,000 miles. This is the 10-Speed transmission that is the subject of several other recalls for diesel versions of the GMC Yukon. No warning lights, and potential for rear wheel lock up.
Additional Notes:
Transmission valve body (transmission control unit) failure at 72,000 miles. This is the 10-Speed transmission that is the subject of several other recalls for diesel versions of the GMC Yukon. No warning lights, and potential for rear wheel lock up.
Mfg Campaign: 11654553
Recall Date: Apr 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the interstate traveling 75 mph and with any warning the vehicle shifted into neutral. I made my way to the side of the interstate with any ability to accelerate on a busy stretch of highway. I had my children in the car with me. After making my way off the road, I shifted car to park and it wouldn’t go back into drive. I turned the car off, in an effort to put the car back into drive. The car wouldn’t not restart. We were stranded in the side of the interstate 6 hours from home. I had the vehicle towed to Ed Morse GMC in Rolla, MO. The let me know after a few days that my vehicle needed a new engine and that this has been an issue with other 2021 GMC Tahoe vehicles. We decided to have the vehicle towed to Bob Howard GMC in our town, Edmond, OK, and they confirmed a new engine was needed. In all we had to replace the engine, radiator, cooler lines and fuse array. There were zero messages or warnings leading up to this event. This was very u expected, scary and u safe for not just my family in my vehicle, but all the vehicles around my that day on the interstate.
Corrective Action:
I was driving down the interstate traveling 75 mph and with any warning the vehicle shifted into neutral. I made my way to the side of the interstate with any ability to accelerate on a busy stretch of highway. I had my children in the car with me. After making my way off the road, I shifted car to park and it wouldn’t go back into drive. I turned the car off, in an effort to put the car back into drive. The car wouldn’t not restart. We were stranded in the side of the interstate 6 hours from home. I had the vehicle towed to Ed Morse GMC in Rolla, MO. The let me know after a few days that my vehicle needed a new engine and that this has been an issue with other 2021 GMC Tahoe vehicles. We decided to have the vehicle towed to Bob Howard GMC in our town, Edmond, OK, and they confirmed a new engine was needed. In all we had to replace the engine, radiator, cooler lines and fuse array. There were zero messages or warnings leading up to this event. This was very u expected, scary and u safe for not just my family in my vehicle, but all the vehicles around my that day on the interstate.
Additional Notes:
I was driving down the interstate traveling 75 mph and with any warning the vehicle shifted into neutral. I made my way to the side of the interstate with any ability to accelerate on a busy stretch of highway. I had my children in the car with me. After making my way off the road, I shifted car to park and it wouldn’t go back into drive. I turned the car off, in an effort to put the car back into drive. The car wouldn’t not restart. We were stranded in the side of the interstate 6 hours from home. I had the vehicle towed to Ed Morse GMC in Rolla, MO. The let me know after a few days that my vehicle needed a new engine and that this has been an issue with other 2021 GMC Tahoe vehicles. We decided to have the vehicle towed to Bob Howard GMC in our town, Edmond, OK, and they confirmed a new engine was needed. In all we had to replace the engine, radiator, cooler lines and fuse array. There were zero messages or warnings leading up to this event. This was very u expected, scary and u safe for not just my family in my vehicle, but all the vehicles around my that day on the interstate.
Mfg Campaign: 11654594
Recall Date: Apr 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle was handed off to the dealer for a routine oil change and transmission flush. The dealer stated over the phone that during the engine's oil draining process, the tech noticed metal particulates in the oil. The oil was allowed to completely drain until no drips fell from the drain plug. The tech then filled the engine with new oil to the correct level. After the trans flush was complete, the tech took the vehicle for a test drive, during which they noticed strange engine noises. The tech then parked the vehicle in the garage bay, where the engine subsequently failed. What component or system failed or malfunctioned, and is it available for inspection upon request?: The dealer has not confirmed the exact cause of the failure, however it is expected to be because of a failed connecting rod bearing. The NHTSA may contact the dealership for information regarding an inspection. The dealer is Koons Chevrolet Buick GMC in Clarksville, MD 21029. How was your safety or the safety of others put at risk?: UNKNOWN, vehicle was parked at the time of failure Has the problem been reproduced or confirmed by a dealer or independent service center? : UNKNOWN, There are many forums online in which people have stated similar issues. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: UNKNOWN
Corrective Action:
The vehicle was handed off to the dealer for a routine oil change and transmission flush. The dealer stated over the phone that during the engine's oil draining process, the tech noticed metal particulates in the oil. The oil was allowed to completely drain until no drips fell from the drain plug. The tech then filled the engine with new oil to the correct level. After the trans flush was complete, the tech took the vehicle for a test drive, during which they noticed strange engine noises. The tech then parked the vehicle in the garage bay, where the engine subsequently failed. What component or system failed or malfunctioned, and is it available for inspection upon request?: The dealer has not confirmed the exact cause of the failure, however it is expected to be because of a failed connecting rod bearing. The NHTSA may contact the dealership for information regarding an inspection. The dealer is Koons Chevrolet Buick GMC in Clarksville, MD 21029. How was your safety or the safety of others put at risk?: UNKNOWN, vehicle was parked at the time of failure Has the problem been reproduced or confirmed by a dealer or independent service center? : UNKNOWN, There are many forums online in which people have stated similar issues. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: UNKNOWN
Additional Notes:
The vehicle was handed off to the dealer for a routine oil change and transmission flush. The dealer stated over the phone that during the engine's oil draining process, the tech noticed metal particulates in the oil. The oil was allowed to completely drain until no drips fell from the drain plug. The tech then filled the engine with new oil to the correct level. After the trans flush was complete, the tech took the vehicle for a test drive, during which they noticed strange engine noises. The tech then parked the vehicle in the garage bay, where the engine subsequently failed. What component or system failed or malfunctioned, and is it available for inspection upon request?: The dealer has not confirmed the exact cause of the failure, however it is expected to be because of a failed connecting rod bearing. The NHTSA may contact the dealership for information regarding an inspection. The dealer is Koons Chevrolet Buick GMC in Clarksville, MD 21029. How was your safety or the safety of others put at risk?: UNKNOWN, vehicle was parked at the time of failure Has the problem been reproduced or confirmed by a dealer or independent service center? : UNKNOWN, There are many forums online in which people have stated similar issues. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: UNKNOWN
Mfg Campaign: 11654304
Recall Date: Apr 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was passing a semi truck at 80 mph on the highway, after passing I tried to reduce my speed on the cruise control but got no response from my vehicle. I pulled off the highway and the engine was dead. I feel lucky to be alive the truckers were whizzing by at 80mph while we waited for a tow truck. The dealer has confirmed the engine is seized. There were no warning lights or other symptoms.
Corrective Action:
I was passing a semi truck at 80 mph on the highway, after passing I tried to reduce my speed on the cruise control but got no response from my vehicle. I pulled off the highway and the engine was dead. I feel lucky to be alive the truckers were whizzing by at 80mph while we waited for a tow truck. The dealer has confirmed the engine is seized. There were no warning lights or other symptoms.
Additional Notes:
I was passing a semi truck at 80 mph on the highway, after passing I tried to reduce my speed on the cruise control but got no response from my vehicle. I pulled off the highway and the engine was dead. I feel lucky to be alive the truckers were whizzing by at 80mph while we waited for a tow truck. The dealer has confirmed the engine is seized. There were no warning lights or other symptoms.
Mfg Campaign: 11654160
Recall Date: Apr 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engin failure
Corrective Action:
Engin failure
Additional Notes:
Engin failure
Mfg Campaign: 11654161
Recall Date: Apr 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my vehicle at a speed of around 50 MPH when the vehicle had an sudden loss of power. The vehicle displayed press the start button while the vehicle was still moving with the motor off. I pressed the start button and the vehicle shifted to park and went to complete loss of power functions. The hazard lights would not work, the vehicle would not start or move out of park. The vehicle was stuck in the fast lane in park with no way of moving it or warning others with hazard lights. My daughter and I almost got hit by a semi due to the vehicle issues. I had to call 911 to get police there for safety concerns and a tow truck to take the vehicle back to the dealership. The tow truck couldn't get the vehicle out of park as well, so he had to drag my vehicle onto the tow truck. I have a 2021 Yukon Denali with the 6.2 engine. The dealership told me I need a new engine because of a known failure with the engine. They can't promise me replacing the engine will fix the issue. The vehicle has less then 60,000 miles on it. This engine issue put my life and my daughters life in danger. I had to carry my daughter across the highway because it was unsafe to stay in the vehicle. I can only imagine what could of happened if we were traveling at higher speeds with no way to exit the vehicle. The dealership told me it is going to be 3 to 4 months before I get my vehicle back and they can't promise the new engine won't do the same thing. This is a huge safety concern that GMC needs to address. I am stuck paying for a vehicle that puts my family in danger. Something needs to be done immediately. The dealership told me they have several Yukons in the shop with the same issue waiting for an engine replacement.
Corrective Action:
I was driving my vehicle at a speed of around 50 MPH when the vehicle had an sudden loss of power. The vehicle displayed press the start button while the vehicle was still moving with the motor off. I pressed the start button and the vehicle shifted to park and went to complete loss of power functions. The hazard lights would not work, the vehicle would not start or move out of park. The vehicle was stuck in the fast lane in park with no way of moving it or warning others with hazard lights. My daughter and I almost got hit by a semi due to the vehicle issues. I had to call 911 to get police there for safety concerns and a tow truck to take the vehicle back to the dealership. The tow truck couldn't get the vehicle out of park as well, so he had to drag my vehicle onto the tow truck. I have a 2021 Yukon Denali with the 6.2 engine. The dealership told me I need a new engine because of a known failure with the engine. They can't promise me replacing the engine will fix the issue. The vehicle has less then 60,000 miles on it. This engine issue put my life and my daughters life in danger. I had to carry my daughter across the highway because it was unsafe to stay in the vehicle. I can only imagine what could of happened if we were traveling at higher speeds with no way to exit the vehicle. The dealership told me it is going to be 3 to 4 months before I get my vehicle back and they can't promise the new engine won't do the same thing. This is a huge safety concern that GMC needs to address. I am stuck paying for a vehicle that puts my family in danger. Something needs to be done immediately. The dealership told me they have several Yukons in the shop with the same issue waiting for an engine replacement.
Additional Notes:
I was driving my vehicle at a speed of around 50 MPH when the vehicle had an sudden loss of power. The vehicle displayed press the start button while the vehicle was still moving with the motor off. I pressed the start button and the vehicle shifted to park and went to complete loss of power functions. The hazard lights would not work, the vehicle would not start or move out of park. The vehicle was stuck in the fast lane in park with no way of moving it or warning others with hazard lights. My daughter and I almost got hit by a semi due to the vehicle issues. I had to call 911 to get police there for safety concerns and a tow truck to take the vehicle back to the dealership. The tow truck couldn't get the vehicle out of park as well, so he had to drag my vehicle onto the tow truck. I have a 2021 Yukon Denali with the 6.2 engine. The dealership told me I need a new engine because of a known failure with the engine. They can't promise me replacing the engine will fix the issue. The vehicle has less then 60,000 miles on it. This engine issue put my life and my daughters life in danger. I had to carry my daughter across the highway because it was unsafe to stay in the vehicle. I can only imagine what could of happened if we were traveling at higher speeds with no way to exit the vehicle. The dealership told me it is going to be 3 to 4 months before I get my vehicle back and they can't promise the new engine won't do the same thing. This is a huge safety concern that GMC needs to address. I am stuck paying for a vehicle that puts my family in danger. Something needs to be done immediately. The dealership told me they have several Yukons in the shop with the same issue waiting for an engine replacement.
Mfg Campaign: 11653187
Recall Date: Apr 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I started the 2021 Yukon Denali this morning and there was a slight squeaking noise coming from the front of the car. I began driving and the noise went away. I parked the car and completed an errand. I then started the car to return home and on the way it started making the noise but much louder. I pulled over and the car died and refused to start. GMC Roadside Assistance sent two different tow truck that were not able to tow the car. Tow Truck #1 - Flatbed truck. Car did not go in to neutral because it couldn't start so the driver said that he was unable to pull it up onto the flatbed. Tow Truck #2 - Tow truck w/ Dolly wheels. Driver said it was too heavy for his Dolly to tow the Denali. GMC Roadside Assistance then said that they're two trucks were unable to pickup the Denali and that I was on my own to call and get a tow truck and they would reimburse me. I am on the side of the road all morning not knowing what tow truck company nor what type of tow truck to ask for...... Denali still does not start and am now awaiting a local tow company to make the pickup. GMC Roadside Assistance was a total failure.
Corrective Action:
I started the 2021 Yukon Denali this morning and there was a slight squeaking noise coming from the front of the car. I began driving and the noise went away. I parked the car and completed an errand. I then started the car to return home and on the way it started making the noise but much louder. I pulled over and the car died and refused to start. GMC Roadside Assistance sent two different tow truck that were not able to tow the car. Tow Truck #1 - Flatbed truck. Car did not go in to neutral because it couldn't start so the driver said that he was unable to pull it up onto the flatbed. Tow Truck #2 - Tow truck w/ Dolly wheels. Driver said it was too heavy for his Dolly to tow the Denali. GMC Roadside Assistance then said that they're two trucks were unable to pickup the Denali and that I was on my own to call and get a tow truck and they would reimburse me. I am on the side of the road all morning not knowing what tow truck company nor what type of tow truck to ask for...... Denali still does not start and am now awaiting a local tow company to make the pickup. GMC Roadside Assistance was a total failure.
Additional Notes:
I started the 2021 Yukon Denali this morning and there was a slight squeaking noise coming from the front of the car. I began driving and the noise went away. I parked the car and completed an errand. I then started the car to return home and on the way it started making the noise but much louder. I pulled over and the car died and refused to start. GMC Roadside Assistance sent two different tow truck that were not able to tow the car. Tow Truck #1 - Flatbed truck. Car did not go in to neutral because it couldn't start so the driver said that he was unable to pull it up onto the flatbed. Tow Truck #2 - Tow truck w/ Dolly wheels. Driver said it was too heavy for his Dolly to tow the Denali. GMC Roadside Assistance then said that they're two trucks were unable to pickup the Denali and that I was on my own to call and get a tow truck and they would reimburse me. I am on the side of the road all morning not knowing what tow truck company nor what type of tow truck to ask for...... Denali still does not start and am now awaiting a local tow company to make the pickup. GMC Roadside Assistance was a total failure.
Mfg Campaign: 11652591
Recall Date: Apr 3, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The car is by hard shifting. The dealership found, “THE TRANS TO HAVE A SHUDDER AND DEBRIS IN THE TRANS FLUID INDICATING TORQUE CONVERTER FAILURE RECOMMEND REPLACING TRANS DUE TO TORQUE CONVERTER FAILURE SENDING DEBRIS THROUGH THE PUMP AND VALVE BODY.” The first time we brought the vehicle into the dealership they just replaced the fluid and didn’t inspect for failures. The dealership now did and if the torque converter fails the car won’t drive, if I’m on the freeway that could cause a crash or worse.
Corrective Action:
The car is by hard shifting. The dealership found, “THE TRANS TO HAVE A SHUDDER AND DEBRIS IN THE TRANS FLUID INDICATING TORQUE CONVERTER FAILURE RECOMMEND REPLACING TRANS DUE TO TORQUE CONVERTER FAILURE SENDING DEBRIS THROUGH THE PUMP AND VALVE BODY.” The first time we brought the vehicle into the dealership they just replaced the fluid and didn’t inspect for failures. The dealership now did and if the torque converter fails the car won’t drive, if I’m on the freeway that could cause a crash or worse.
Additional Notes:
The car is by hard shifting. The dealership found, “THE TRANS TO HAVE A SHUDDER AND DEBRIS IN THE TRANS FLUID INDICATING TORQUE CONVERTER FAILURE RECOMMEND REPLACING TRANS DUE TO TORQUE CONVERTER FAILURE SENDING DEBRIS THROUGH THE PUMP AND VALVE BODY.” The first time we brought the vehicle into the dealership they just replaced the fluid and didn’t inspect for failures. The dealership now did and if the torque converter fails the car won’t drive, if I’m on the freeway that could cause a crash or worse.
Mfg Campaign: 11652675
Recall Date: Apr 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
One bank of lifters went out while under warranty and were repaired then the other ones went out shortly there after.
Corrective Action:
One bank of lifters went out while under warranty and were repaired then the other ones went out shortly there after.
Additional Notes:
One bank of lifters went out while under warranty and were repaired then the other ones went out shortly there after.
Mfg Campaign: 11652021
Recall Date: Apr 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Was driving normal down interstate. Interstate has two barrie walls making it a two lane road with no shoulders. Car was almost rear ended 3 times while it was stopped in middle of interstate. Me, my husband, my [XXX] , [XXX] and [XXX] were all in the car. I had to jump out the car while it was still rolling to make sure my children made it to safety before someone didn’t see us and hit us at 70mph. We had to cross the road and jump over a barrier in the construction zone. It took our high way patrol 35 mins just to show up and shut the road down to get the vehicle moved. According to the GM mechanic, a rod went through the block causing a hole. There was no warning of this happening, the car made noise and the vehicle automatically said low oil pressure, shut vehicle off, then an instant pop and smoked everywhere. The motor is on back order and won’t be able to be replaced for over 6 months if that. We had just purchased the vehicle and the motor was blown not even 3 hours after owning it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Was driving normal down interstate. Interstate has two barrie walls making it a two lane road with no shoulders. Car was almost rear ended 3 times while it was stopped in middle of interstate. Me, my husband, my [XXX] , [XXX] and [XXX] were all in the car. I had to jump out the car while it was still rolling to make sure my children made it to safety before someone didn’t see us and hit us at 70mph. We had to cross the road and jump over a barrier in the construction zone. It took our high way patrol 35 mins just to show up and shut the road down to get the vehicle moved. According to the GM mechanic, a rod went through the block causing a hole. There was no warning of this happening, the car made noise and the vehicle automatically said low oil pressure, shut vehicle off, then an instant pop and smoked everywhere. The motor is on back order and won’t be able to be replaced for over 6 months if that. We had just purchased the vehicle and the motor was blown not even 3 hours after owning it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Was driving normal down interstate. Interstate has two barrie walls making it a two lane road with no shoulders. Car was almost rear ended 3 times while it was stopped in middle of interstate. Me, my husband, my [XXX] , [XXX] and [XXX] were all in the car. I had to jump out the car while it was still rolling to make sure my children made it to safety before someone didn’t see us and hit us at 70mph. We had to cross the road and jump over a barrier in the construction zone. It took our high way patrol 35 mins just to show up and shut the road down to get the vehicle moved. According to the GM mechanic, a rod went through the block causing a hole. There was no warning of this happening, the car made noise and the vehicle automatically said low oil pressure, shut vehicle off, then an instant pop and smoked everywhere. The motor is on back order and won’t be able to be replaced for over 6 months if that. We had just purchased the vehicle and the motor was blown not even 3 hours after owning it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651697
Recall Date: Mar 31, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My vehicle showing service safety restraint system and airbag light . When check with dealer code b14dc has appeared ( Driver inboard seat side air bag high control).
Corrective Action:
My vehicle showing service safety restraint system and airbag light . When check with dealer code b14dc has appeared ( Driver inboard seat side air bag high control).
Additional Notes:
My vehicle showing service safety restraint system and airbag light . When check with dealer code b14dc has appeared ( Driver inboard seat side air bag high control).
Mfg Campaign: 11651383
Recall Date: Mar 28, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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