Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
Consumer Complaints
118 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was 450 miles away from home. Travelling at 80 mph in the left lane of Interstate 35 when the Yukon stopped accelerating and started coasting. I looked at the gauge clusters on the dash and it said Press Start to Shift. I looked at the shifter and it had automatically moved from Drive to Neutral. It would not move back to Drive. I then pressed the Start button like it said on the dash and the whole vehicle shutoff while still at highway speed going 70mph and still coasting. I put hazards on and moved to the right sliding in-between two 18 wheelers who gave me space thankfully then I was able to get it to the shoulder. Once stopped I moved it into Park and pressed the Start button and the dash said "unsafe conditions unable to shift", or something like that. After 2 minutes of pressing the Start button, I was able to get it started again and we started back on the road. After 2 miles, I was once again back to 80 mph in the left lane when it happened again. This time I was barely able to move off the road. We were on a long turn to the left and several 18 wheelers were all around. Once stopped, it never started again. The engine shutting off at highway speed with 18 wheelers all around put myself and 2 family members at serious risk for injury and we were just leaving a family funeral. And the 2nd time it happened, I was not able to fully pull over either causing 18 wheelers to come very close to hitting us as we were stuck on a left hand turn with a 60 mph left to right cross wind making it very dangerous for us while we waited 80 minutes for a tow truck. The only indication of a problem was the engine light on after we were stopped nothing before hand. no sound, no warning, no vibration, just an immediate shutdown. The dealership it was towed too said it is a complete engine failure and the bearings more than likely failed and I will have to wait for a new engine. Most likely the same faulty 6.2 engine. Please do something before someone dies.
Corrective Action:
I was 450 miles away from home. Travelling at 80 mph in the left lane of Interstate 35 when the Yukon stopped accelerating and started coasting. I looked at the gauge clusters on the dash and it said Press Start to Shift. I looked at the shifter and it had automatically moved from Drive to Neutral. It would not move back to Drive. I then pressed the Start button like it said on the dash and the whole vehicle shutoff while still at highway speed going 70mph and still coasting. I put hazards on and moved to the right sliding in-between two 18 wheelers who gave me space thankfully then I was able to get it to the shoulder. Once stopped I moved it into Park and pressed the Start button and the dash said "unsafe conditions unable to shift", or something like that. After 2 minutes of pressing the Start button, I was able to get it started again and we started back on the road. After 2 miles, I was once again back to 80 mph in the left lane when it happened again. This time I was barely able to move off the road. We were on a long turn to the left and several 18 wheelers were all around. Once stopped, it never started again. The engine shutting off at highway speed with 18 wheelers all around put myself and 2 family members at serious risk for injury and we were just leaving a family funeral. And the 2nd time it happened, I was not able to fully pull over either causing 18 wheelers to come very close to hitting us as we were stuck on a left hand turn with a 60 mph left to right cross wind making it very dangerous for us while we waited 80 minutes for a tow truck. The only indication of a problem was the engine light on after we were stopped nothing before hand. no sound, no warning, no vibration, just an immediate shutdown. The dealership it was towed too said it is a complete engine failure and the bearings more than likely failed and I will have to wait for a new engine. Most likely the same faulty 6.2 engine. Please do something before someone dies.
Additional Notes:
I was 450 miles away from home. Travelling at 80 mph in the left lane of Interstate 35 when the Yukon stopped accelerating and started coasting. I looked at the gauge clusters on the dash and it said Press Start to Shift. I looked at the shifter and it had automatically moved from Drive to Neutral. It would not move back to Drive. I then pressed the Start button like it said on the dash and the whole vehicle shutoff while still at highway speed going 70mph and still coasting. I put hazards on and moved to the right sliding in-between two 18 wheelers who gave me space thankfully then I was able to get it to the shoulder. Once stopped I moved it into Park and pressed the Start button and the dash said "unsafe conditions unable to shift", or something like that. After 2 minutes of pressing the Start button, I was able to get it started again and we started back on the road. After 2 miles, I was once again back to 80 mph in the left lane when it happened again. This time I was barely able to move off the road. We were on a long turn to the left and several 18 wheelers were all around. Once stopped, it never started again. The engine shutting off at highway speed with 18 wheelers all around put myself and 2 family members at serious risk for injury and we were just leaving a family funeral. And the 2nd time it happened, I was not able to fully pull over either causing 18 wheelers to come very close to hitting us as we were stuck on a left hand turn with a 60 mph left to right cross wind making it very dangerous for us while we waited 80 minutes for a tow truck. The only indication of a problem was the engine light on after we were stopped nothing before hand. no sound, no warning, no vibration, just an immediate shutdown. The dealership it was towed too said it is a complete engine failure and the bearings more than likely failed and I will have to wait for a new engine. Most likely the same faulty 6.2 engine. Please do something before someone dies.
Mfg Campaign: 11646485
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on the highway the engine just shut off with no warning or other indication of problem. The dashboard computer instructed to restart the vehicle, which it would not restart. Managed to get to the side of the road. But the vehicle was unresponsive. After about an hour the lights in the rear of the vehicle flickered, so I attempted to re-start -which it did, and was able to drive the vehicle to the dealer (about 20 miles away). Where the car remains today. The incident occurred Feb 2. Took the dealer until 2/6 to advise me that the engine would need to be replaced. At that time they indicated they would need to car for about 2 weeks. I contacted them on 3/3 and they informed me they had no idea when they might be able to get the parts to replace the engine - there was a 3,000 engine backlog? Clearly there is a major issues with these engines; how are they allowed to continue to sell these vehicles, and allow current owners to operate them without a notice? While I was fortunately able to get to the side of the road - have in the car lose power suddenly lose power is clearly a safety issue!
Corrective Action:
While driving on the highway the engine just shut off with no warning or other indication of problem. The dashboard computer instructed to restart the vehicle, which it would not restart. Managed to get to the side of the road. But the vehicle was unresponsive. After about an hour the lights in the rear of the vehicle flickered, so I attempted to re-start -which it did, and was able to drive the vehicle to the dealer (about 20 miles away). Where the car remains today. The incident occurred Feb 2. Took the dealer until 2/6 to advise me that the engine would need to be replaced. At that time they indicated they would need to car for about 2 weeks. I contacted them on 3/3 and they informed me they had no idea when they might be able to get the parts to replace the engine - there was a 3,000 engine backlog? Clearly there is a major issues with these engines; how are they allowed to continue to sell these vehicles, and allow current owners to operate them without a notice? While I was fortunately able to get to the side of the road - have in the car lose power suddenly lose power is clearly a safety issue!
Additional Notes:
While driving on the highway the engine just shut off with no warning or other indication of problem. The dashboard computer instructed to restart the vehicle, which it would not restart. Managed to get to the side of the road. But the vehicle was unresponsive. After about an hour the lights in the rear of the vehicle flickered, so I attempted to re-start -which it did, and was able to drive the vehicle to the dealer (about 20 miles away). Where the car remains today. The incident occurred Feb 2. Took the dealer until 2/6 to advise me that the engine would need to be replaced. At that time they indicated they would need to car for about 2 weeks. I contacted them on 3/3 and they informed me they had no idea when they might be able to get the parts to replace the engine - there was a 3,000 engine backlog? Clearly there is a major issues with these engines; how are they allowed to continue to sell these vehicles, and allow current owners to operate them without a notice? While I was fortunately able to get to the side of the road - have in the car lose power suddenly lose power is clearly a safety issue!
Mfg Campaign: 11646527
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway the engine just shut off with no warning or other indication of problem. The dashboard computer instructed to restart the vehicle, which it would not restart. Managed to get to the side of the road. But the vehicle was unresponsive. After about an hour the lights in the rear of the vehicle flickered, so I attempted to re-start -which it did, and was able to drive the vehicle to the dealer (about 20 miles away). Where the car remains today. The incident occurred Feb 2. Took the dealer until 2/6 to advise me that the engine would need to be replaced. At that time they indicated they would need to car for about 2 weeks. I contacted them on 3/3 and they informed me they had no idea when they might be able to get the parts to replace the engine - there was a 3,000 engine backlog? Clearly there is a major issues with these engines; how are they allowed to continue to sell these vehicles, and allow current owners to operate them without a notice? While I was fortunately able to get to the side of the road - have in the car lose power suddenly lose power is clearly a safety issue!
Corrective Action:
While driving on the highway the engine just shut off with no warning or other indication of problem. The dashboard computer instructed to restart the vehicle, which it would not restart. Managed to get to the side of the road. But the vehicle was unresponsive. After about an hour the lights in the rear of the vehicle flickered, so I attempted to re-start -which it did, and was able to drive the vehicle to the dealer (about 20 miles away). Where the car remains today. The incident occurred Feb 2. Took the dealer until 2/6 to advise me that the engine would need to be replaced. At that time they indicated they would need to car for about 2 weeks. I contacted them on 3/3 and they informed me they had no idea when they might be able to get the parts to replace the engine - there was a 3,000 engine backlog? Clearly there is a major issues with these engines; how are they allowed to continue to sell these vehicles, and allow current owners to operate them without a notice? While I was fortunately able to get to the side of the road - have in the car lose power suddenly lose power is clearly a safety issue!
Additional Notes:
While driving on the highway the engine just shut off with no warning or other indication of problem. The dashboard computer instructed to restart the vehicle, which it would not restart. Managed to get to the side of the road. But the vehicle was unresponsive. After about an hour the lights in the rear of the vehicle flickered, so I attempted to re-start -which it did, and was able to drive the vehicle to the dealer (about 20 miles away). Where the car remains today. The incident occurred Feb 2. Took the dealer until 2/6 to advise me that the engine would need to be replaced. At that time they indicated they would need to car for about 2 weeks. I contacted them on 3/3 and they informed me they had no idea when they might be able to get the parts to replace the engine - there was a 3,000 engine backlog? Clearly there is a major issues with these engines; how are they allowed to continue to sell these vehicles, and allow current owners to operate them without a notice? While I was fortunately able to get to the side of the road - have in the car lose power suddenly lose power is clearly a safety issue!
Mfg Campaign: 11646527
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I had a 10 month old 2022 Yukon Denali XL. There was a constant smell of exhaust fumes inside the cabin. Took it into the dealership on multiple occasions and they found a leak in the exhaust system and supposedly fixed it. Less than 24hrs after getting it out of the shop, the engine seized up. Engine was replaced weeks later and within 7 days I started having transmission issue. GMC did absolutely nothing to keep my family of 8 safe.
Corrective Action:
I had a 10 month old 2022 Yukon Denali XL. There was a constant smell of exhaust fumes inside the cabin. Took it into the dealership on multiple occasions and they found a leak in the exhaust system and supposedly fixed it. Less than 24hrs after getting it out of the shop, the engine seized up. Engine was replaced weeks later and within 7 days I started having transmission issue. GMC did absolutely nothing to keep my family of 8 safe.
Additional Notes:
I had a 10 month old 2022 Yukon Denali XL. There was a constant smell of exhaust fumes inside the cabin. Took it into the dealership on multiple occasions and they found a leak in the exhaust system and supposedly fixed it. Less than 24hrs after getting it out of the shop, the engine seized up. Engine was replaced weeks later and within 7 days I started having transmission issue. GMC did absolutely nothing to keep my family of 8 safe.
Mfg Campaign: 11645894
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine seized up from connecting rod bearing
Corrective Action:
Engine seized up from connecting rod bearing
Additional Notes:
Engine seized up from connecting rod bearing
Mfg Campaign: 11646025
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on the highway and the vehicle began making a strange noise. Went immediately to a dealership and they identified a bearing had come loose in the engine and the engine has to be completed replaced. Cost of almost $11k and the engine is on back order with no definite availability date. Vehicle was in excellent condition, all scheduled maintenance at the dealership. No issues until this. Approximately 80k miles m.
Corrective Action:
Driving on the highway and the vehicle began making a strange noise. Went immediately to a dealership and they identified a bearing had come loose in the engine and the engine has to be completed replaced. Cost of almost $11k and the engine is on back order with no definite availability date. Vehicle was in excellent condition, all scheduled maintenance at the dealership. No issues until this. Approximately 80k miles m.
Additional Notes:
Driving on the highway and the vehicle began making a strange noise. Went immediately to a dealership and they identified a bearing had come loose in the engine and the engine has to be completed replaced. Cost of almost $11k and the engine is on back order with no definite availability date. Vehicle was in excellent condition, all scheduled maintenance at the dealership. No issues until this. Approximately 80k miles m.
Mfg Campaign: 11645819
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
In July of 2023, my wife and kids were driving to San Diego from Phoenix. About 40 miles west of El Centro, CA, all the lights on the dash came on instructing her to pull over. When she pulled over and shut the car off, it would not come back on. Got towed back to a GM Dealership in El Centro. The diagnosed it with a bad radiator and failed engine. The replaced both(at roughly 30,000 miles). The car was fine for about six months and then it started getting battery drains again, which continually happened starting a few months after purchasing the vehicle. They never could figure this part out. Anyway, early January of 2025, while driving back to Phoenix from San Diego, the car did the same thing. This time, it restarted and she could continue on her way home. On [XXX], while driving in town, the same thing happened, all lights came on, pulled over and car would not restart. It is diagnosed with the same issue. It has been in the shop at Van GMC since January 12th, 2025 waiting on a new engine, at 63,000 miles. This will be the 3rd engine in the vehicle. By looking online, this appears to be a common issue and happens more than it should. This needs to be addressed. My wife has our kids in this vehicle a majority of the time and this is a major safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
In July of 2023, my wife and kids were driving to San Diego from Phoenix. About 40 miles west of El Centro, CA, all the lights on the dash came on instructing her to pull over. When she pulled over and shut the car off, it would not come back on. Got towed back to a GM Dealership in El Centro. The diagnosed it with a bad radiator and failed engine. The replaced both(at roughly 30,000 miles). The car was fine for about six months and then it started getting battery drains again, which continually happened starting a few months after purchasing the vehicle. They never could figure this part out. Anyway, early January of 2025, while driving back to Phoenix from San Diego, the car did the same thing. This time, it restarted and she could continue on her way home. On [XXX], while driving in town, the same thing happened, all lights came on, pulled over and car would not restart. It is diagnosed with the same issue. It has been in the shop at Van GMC since January 12th, 2025 waiting on a new engine, at 63,000 miles. This will be the 3rd engine in the vehicle. By looking online, this appears to be a common issue and happens more than it should. This needs to be addressed. My wife has our kids in this vehicle a majority of the time and this is a major safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
In July of 2023, my wife and kids were driving to San Diego from Phoenix. About 40 miles west of El Centro, CA, all the lights on the dash came on instructing her to pull over. When she pulled over and shut the car off, it would not come back on. Got towed back to a GM Dealership in El Centro. The diagnosed it with a bad radiator and failed engine. The replaced both(at roughly 30,000 miles). The car was fine for about six months and then it started getting battery drains again, which continually happened starting a few months after purchasing the vehicle. They never could figure this part out. Anyway, early January of 2025, while driving back to Phoenix from San Diego, the car did the same thing. This time, it restarted and she could continue on her way home. On [XXX], while driving in town, the same thing happened, all lights came on, pulled over and car would not restart. It is diagnosed with the same issue. It has been in the shop at Van GMC since January 12th, 2025 waiting on a new engine, at 63,000 miles. This will be the 3rd engine in the vehicle. By looking online, this appears to be a common issue and happens more than it should. This needs to be addressed. My wife has our kids in this vehicle a majority of the time and this is a major safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11644459
Recall Date: Feb 24, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In July of 2023, my wife and kids were driving to San Diego from Phoenix. About 40 miles west of El Centro, CA, all the lights on the dash came on instructing her to pull over. When she pulled over and shut the car off, it would not come back on. Got towed back to a GM Dealership in El Centro. The diagnosed it with a bad radiator and failed engine. The replaced both(at roughly 30,000 miles). The car was fine for about six months and then it started getting battery drains again, which continually happened starting a few months after purchasing the vehicle. They never could figure this part out. Anyway, early January of 2025, while driving back to Phoenix from San Diego, the car did the same thing. This time, it restarted and she could continue on her way home. On [XXX], while driving in town, the same thing happened, all lights came on, pulled over and car would not restart. It is diagnosed with the same issue. It has been in the shop at Van GMC since January 12th, 2025 waiting on a new engine, at 63,000 miles. This will be the 3rd engine in the vehicle. By looking online, this appears to be a common issue and happens more than it should. This needs to be addressed. My wife has our kids in this vehicle a majority of the time and this is a major safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
In July of 2023, my wife and kids were driving to San Diego from Phoenix. About 40 miles west of El Centro, CA, all the lights on the dash came on instructing her to pull over. When she pulled over and shut the car off, it would not come back on. Got towed back to a GM Dealership in El Centro. The diagnosed it with a bad radiator and failed engine. The replaced both(at roughly 30,000 miles). The car was fine for about six months and then it started getting battery drains again, which continually happened starting a few months after purchasing the vehicle. They never could figure this part out. Anyway, early January of 2025, while driving back to Phoenix from San Diego, the car did the same thing. This time, it restarted and she could continue on her way home. On [XXX], while driving in town, the same thing happened, all lights came on, pulled over and car would not restart. It is diagnosed with the same issue. It has been in the shop at Van GMC since January 12th, 2025 waiting on a new engine, at 63,000 miles. This will be the 3rd engine in the vehicle. By looking online, this appears to be a common issue and happens more than it should. This needs to be addressed. My wife has our kids in this vehicle a majority of the time and this is a major safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
In July of 2023, my wife and kids were driving to San Diego from Phoenix. About 40 miles west of El Centro, CA, all the lights on the dash came on instructing her to pull over. When she pulled over and shut the car off, it would not come back on. Got towed back to a GM Dealership in El Centro. The diagnosed it with a bad radiator and failed engine. The replaced both(at roughly 30,000 miles). The car was fine for about six months and then it started getting battery drains again, which continually happened starting a few months after purchasing the vehicle. They never could figure this part out. Anyway, early January of 2025, while driving back to Phoenix from San Diego, the car did the same thing. This time, it restarted and she could continue on her way home. On [XXX], while driving in town, the same thing happened, all lights came on, pulled over and car would not restart. It is diagnosed with the same issue. It has been in the shop at Van GMC since January 12th, 2025 waiting on a new engine, at 63,000 miles. This will be the 3rd engine in the vehicle. By looking online, this appears to be a common issue and happens more than it should. This needs to be addressed. My wife has our kids in this vehicle a majority of the time and this is a major safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11644459
Recall Date: Feb 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Traveling North bound on Highway 14 in Southern California on January 24, 2025. In the fast lane traveling approximately 70MPH when with no warning what so ever the vehicle shifted into neutral and lost power. Nearly rear ended trying to get out of traffic and to the right shoulder. Once stopped the vehicle would not start, stuck in Park, and could not turn the electronics off. Stuck in vehicle for 3 hours because it was too dangerous to exit vehicle. Tow truck arrived. Tried to jump the battery which by this time was dead. Had to drag the vehicle up the flatbed with wench do to vehicle unable to shift out of Park.
Corrective Action:
Traveling North bound on Highway 14 in Southern California on January 24, 2025. In the fast lane traveling approximately 70MPH when with no warning what so ever the vehicle shifted into neutral and lost power. Nearly rear ended trying to get out of traffic and to the right shoulder. Once stopped the vehicle would not start, stuck in Park, and could not turn the electronics off. Stuck in vehicle for 3 hours because it was too dangerous to exit vehicle. Tow truck arrived. Tried to jump the battery which by this time was dead. Had to drag the vehicle up the flatbed with wench do to vehicle unable to shift out of Park.
Additional Notes:
Traveling North bound on Highway 14 in Southern California on January 24, 2025. In the fast lane traveling approximately 70MPH when with no warning what so ever the vehicle shifted into neutral and lost power. Nearly rear ended trying to get out of traffic and to the right shoulder. Once stopped the vehicle would not start, stuck in Park, and could not turn the electronics off. Stuck in vehicle for 3 hours because it was too dangerous to exit vehicle. Tow truck arrived. Tried to jump the battery which by this time was dead. Had to drag the vehicle up the flatbed with wench do to vehicle unable to shift out of Park.
Mfg Campaign: 11644309
Recall Date: Feb 22, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Traveling North bound on Highway 14 in Southern California on January 24, 2025. In the fast lane traveling approximately 70MPH when with no warning what so ever the vehicle shifted into neutral and lost power. Nearly rear ended trying to get out of traffic and to the right shoulder. Once stopped the vehicle would not start, stuck in Park, and could not turn the electronics off. Stuck in vehicle for 3 hours because it was too dangerous to exit vehicle. Tow truck arrived. Tried to jump the battery which by this time was dead. Had to drag the vehicle up the flatbed with wench do to vehicle unable to shift out of Park.
Corrective Action:
Traveling North bound on Highway 14 in Southern California on January 24, 2025. In the fast lane traveling approximately 70MPH when with no warning what so ever the vehicle shifted into neutral and lost power. Nearly rear ended trying to get out of traffic and to the right shoulder. Once stopped the vehicle would not start, stuck in Park, and could not turn the electronics off. Stuck in vehicle for 3 hours because it was too dangerous to exit vehicle. Tow truck arrived. Tried to jump the battery which by this time was dead. Had to drag the vehicle up the flatbed with wench do to vehicle unable to shift out of Park.
Additional Notes:
Traveling North bound on Highway 14 in Southern California on January 24, 2025. In the fast lane traveling approximately 70MPH when with no warning what so ever the vehicle shifted into neutral and lost power. Nearly rear ended trying to get out of traffic and to the right shoulder. Once stopped the vehicle would not start, stuck in Park, and could not turn the electronics off. Stuck in vehicle for 3 hours because it was too dangerous to exit vehicle. Tow truck arrived. Tried to jump the battery which by this time was dead. Had to drag the vehicle up the flatbed with wench do to vehicle unable to shift out of Park.
Mfg Campaign: 11644309
Recall Date: Feb 22, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Traveling North bound on Highway 14 in Southern California on January 24, 2025. In the fast lane traveling approximately 70MPH when with no warning what so ever the vehicle shifted into neutral and lost power. Nearly rear ended trying to get out of traffic and to the right shoulder. Once stopped the vehicle would not start, stuck in Park, and could not turn the electronics off. Stuck in vehicle for 3 hours because it was too dangerous to exit vehicle. Tow truck arrived. Tried to jump the battery which by this time was dead. Had to drag the vehicle up the flatbed with wench do to vehicle unable to shift out of Park.
Corrective Action:
Traveling North bound on Highway 14 in Southern California on January 24, 2025. In the fast lane traveling approximately 70MPH when with no warning what so ever the vehicle shifted into neutral and lost power. Nearly rear ended trying to get out of traffic and to the right shoulder. Once stopped the vehicle would not start, stuck in Park, and could not turn the electronics off. Stuck in vehicle for 3 hours because it was too dangerous to exit vehicle. Tow truck arrived. Tried to jump the battery which by this time was dead. Had to drag the vehicle up the flatbed with wench do to vehicle unable to shift out of Park.
Additional Notes:
Traveling North bound on Highway 14 in Southern California on January 24, 2025. In the fast lane traveling approximately 70MPH when with no warning what so ever the vehicle shifted into neutral and lost power. Nearly rear ended trying to get out of traffic and to the right shoulder. Once stopped the vehicle would not start, stuck in Park, and could not turn the electronics off. Stuck in vehicle for 3 hours because it was too dangerous to exit vehicle. Tow truck arrived. Tried to jump the battery which by this time was dead. Had to drag the vehicle up the flatbed with wench do to vehicle unable to shift out of Park.
Mfg Campaign: 11644309
Recall Date: Feb 22, 2025
General Motors, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11644076
Recall Date: Feb 21, 2025
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11644076
Recall Date: Feb 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Our car has 66,000 miles on it. My wife was driving it we have never hooked a trailer to it. Never done anything but drive our kids around go run errands in it. The motor seized and left my wife stranded. The car has been fully serviced ahead of schedule every time And very well taken care of it still looks new, but the dealership is now telling me the motor and the transmission possibly are bad and I’m only 6000 miles past the factory warranty. There’s no reason for this motor to have failed or the transmission as the car has never seen any hard service and has only seen normal paved roads and running errands and dropping kids off. The dealership said it’s going to cost around $16,000 to fix both the engine and the transmission out of nowhere the motor just seized with no warning and no noises
Corrective Action:
Our car has 66,000 miles on it. My wife was driving it we have never hooked a trailer to it. Never done anything but drive our kids around go run errands in it. The motor seized and left my wife stranded. The car has been fully serviced ahead of schedule every time And very well taken care of it still looks new, but the dealership is now telling me the motor and the transmission possibly are bad and I’m only 6000 miles past the factory warranty. There’s no reason for this motor to have failed or the transmission as the car has never seen any hard service and has only seen normal paved roads and running errands and dropping kids off. The dealership said it’s going to cost around $16,000 to fix both the engine and the transmission out of nowhere the motor just seized with no warning and no noises
Additional Notes:
Our car has 66,000 miles on it. My wife was driving it we have never hooked a trailer to it. Never done anything but drive our kids around go run errands in it. The motor seized and left my wife stranded. The car has been fully serviced ahead of schedule every time And very well taken care of it still looks new, but the dealership is now telling me the motor and the transmission possibly are bad and I’m only 6000 miles past the factory warranty. There’s no reason for this motor to have failed or the transmission as the car has never seen any hard service and has only seen normal paved roads and running errands and dropping kids off. The dealership said it’s going to cost around $16,000 to fix both the engine and the transmission out of nowhere the motor just seized with no warning and no noises
Mfg Campaign: 11643784
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine failed and needs a full replacement. My vehicle was inoperable and died in the turn lane of a very busy highway.
Corrective Action:
The engine failed and needs a full replacement. My vehicle was inoperable and died in the turn lane of a very busy highway.
Additional Notes:
The engine failed and needs a full replacement. My vehicle was inoperable and died in the turn lane of a very busy highway.
Mfg Campaign: 11641366
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Hi there ., driving on the highway Ling island express way NYC ., car suddenly came to a complete stop due a engine failure., dealer saids engine sieze ., luckup it self ., it was not a good experience and very dangerous., to make matters worse., it happened twice ., first at 45k miles then with the second engine at 110k miles ., both identical lockup. Each time having to liave the car for over 6 weeks ., also i work with my car ., no car no money.
Corrective Action:
Hi there ., driving on the highway Ling island express way NYC ., car suddenly came to a complete stop due a engine failure., dealer saids engine sieze ., luckup it self ., it was not a good experience and very dangerous., to make matters worse., it happened twice ., first at 45k miles then with the second engine at 110k miles ., both identical lockup. Each time having to liave the car for over 6 weeks ., also i work with my car ., no car no money.
Additional Notes:
Hi there ., driving on the highway Ling island express way NYC ., car suddenly came to a complete stop due a engine failure., dealer saids engine sieze ., luckup it self ., it was not a good experience and very dangerous., to make matters worse., it happened twice ., first at 45k miles then with the second engine at 110k miles ., both identical lockup. Each time having to liave the car for over 6 weeks ., also i work with my car ., no car no money.
Mfg Campaign: 11640710
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
6.2 (L87) Engine locked up, vehicle shifted itself to neutral, while driving west on [XXX] (just past [XXX]) in a construction zone. No indication/symptoms or warnings were displayed before this happened. Driver was able to coast to a stop on the shoulder. Engine would not restart. Driver was stranded on the side of a very busy interstate with narrow lanes and shoulder due to construction. Vehicle was towed to GM dealership in Abilene and engine was replaced under powertrain warranty.
Corrective Action:
6.2 (L87) Engine locked up, vehicle shifted itself to neutral, while driving west on [XXX] (just past [XXX]) in a construction zone. No indication/symptoms or warnings were displayed before this happened. Driver was able to coast to a stop on the shoulder. Engine would not restart. Driver was stranded on the side of a very busy interstate with narrow lanes and shoulder due to construction. Vehicle was towed to GM dealership in Abilene and engine was replaced under powertrain warranty.
Additional Notes:
6.2 (L87) Engine locked up, vehicle shifted itself to neutral, while driving west on [XXX] (just past [XXX]) in a construction zone. No indication/symptoms or warnings were displayed before this happened. Driver was able to coast to a stop on the shoulder. Engine would not restart. Driver was stranded on the side of a very busy interstate with narrow lanes and shoulder due to construction. Vehicle was towed to GM dealership in Abilene and engine was replaced under powertrain warranty.
Mfg Campaign: 11640102
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 GMC Yukon. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the engine had seized but were unable to provide a specific diagnosis. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred a month later. The vehicle was towed back to the dealer, who again determined that the engine had seized and were unable to provide a specific diagnosis. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 55,000.
Corrective Action:
The contact owns a 2022 GMC Yukon. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the engine had seized but were unable to provide a specific diagnosis. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred a month later. The vehicle was towed back to the dealer, who again determined that the engine had seized and were unable to provide a specific diagnosis. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 55,000.
Additional Notes:
The contact owns a 2022 GMC Yukon. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the engine had seized but were unable to provide a specific diagnosis. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred a month later. The vehicle was towed back to the dealer, who again determined that the engine had seized and were unable to provide a specific diagnosis. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 55,000.
Mfg Campaign: 11640139
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on a highway at 75 mph when car had multiple error messages popping up in screen (switching too fast to read) when the car made a loud noise & started to decrease speed. Nothing worked. Pulled off to side of road & car would not restart. Currently in the shop awaiting a new engine.
Corrective Action:
Driving on a highway at 75 mph when car had multiple error messages popping up in screen (switching too fast to read) when the car made a loud noise & started to decrease speed. Nothing worked. Pulled off to side of road & car would not restart. Currently in the shop awaiting a new engine.
Additional Notes:
Driving on a highway at 75 mph when car had multiple error messages popping up in screen (switching too fast to read) when the car made a loud noise & started to decrease speed. Nothing worked. Pulled off to side of road & car would not restart. Currently in the shop awaiting a new engine.
Mfg Campaign: 11639633
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Relatively uneventful ownership history for new 2022 Yukon XL Denali purchased April 2022. Yesterday, started noticing knocking noise from engine. On way to dealership today, the engine died on the interstate without any warning messages and the vehicle ultimately stopped in the middle of the road off of the exit with my 3 young children on board. Dealership indicates that engine died and will need to be replaced. They stated that 3 other vehicles on the lot with the same issue.
Corrective Action:
Relatively uneventful ownership history for new 2022 Yukon XL Denali purchased April 2022. Yesterday, started noticing knocking noise from engine. On way to dealership today, the engine died on the interstate without any warning messages and the vehicle ultimately stopped in the middle of the road off of the exit with my 3 young children on board. Dealership indicates that engine died and will need to be replaced. They stated that 3 other vehicles on the lot with the same issue.
Additional Notes:
Relatively uneventful ownership history for new 2022 Yukon XL Denali purchased April 2022. Yesterday, started noticing knocking noise from engine. On way to dealership today, the engine died on the interstate without any warning messages and the vehicle ultimately stopped in the middle of the road off of the exit with my 3 young children on board. Dealership indicates that engine died and will need to be replaced. They stated that 3 other vehicles on the lot with the same issue.
Mfg Campaign: 11639491
Recall Date: Jan 29, 2025
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