Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
241 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ENGINE MOUNTED MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/ POWER BRAKE ASSIST. AND THE DRIVERSIDE BRAKE STOP LIGHT WAS DEFECTIVE. .ME AND MY WIFE WERE SCARED AND SHOOK UP. .YES. DEALERSHIP. .DEALERSHIP. NO. .
Corrective Action:
THE ENGINE MOUNTED MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/ POWER BRAKE ASSIST. AND THE DRIVERSIDE BRAKE STOP LIGHT WAS DEFECTIVE. .ME AND MY WIFE WERE SCARED AND SHOOK UP. .YES. DEALERSHIP. .DEALERSHIP. NO. .
Additional Notes:
THE ENGINE MOUNTED MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/ POWER BRAKE ASSIST. AND THE DRIVERSIDE BRAKE STOP LIGHT WAS DEFECTIVE. .ME AND MY WIFE WERE SCARED AND SHOOK UP. .YES. DEALERSHIP. .DEALERSHIP. NO. .
Mfg Campaign: 11446035
Recall Date: Jan 3, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LED tail light unit continues to crack (metal inside) and not work. Each replacement is over $500. You have to replace or you’ll be ticketed because it is a safety hazard. It is not a bulb replacement it is a faulty design that is costing people thousands to fix and it’s not right. GMC is aware of this defect and they aren’t doing anything about it. Please help and recall these taillights to be replaced by the updated lights!! Thank you for your time and consideration.
Corrective Action:
LED tail light unit continues to crack (metal inside) and not work. Each replacement is over $500. You have to replace or you’ll be ticketed because it is a safety hazard. It is not a bulb replacement it is a faulty design that is costing people thousands to fix and it’s not right. GMC is aware of this defect and they aren’t doing anything about it. Please help and recall these taillights to be replaced by the updated lights!! Thank you for your time and consideration.
Additional Notes:
LED tail light unit continues to crack (metal inside) and not work. Each replacement is over $500. You have to replace or you’ll be ticketed because it is a safety hazard. It is not a bulb replacement it is a faulty design that is costing people thousands to fix and it’s not right. GMC is aware of this defect and they aren’t doing anything about it. Please help and recall these taillights to be replaced by the updated lights!! Thank you for your time and consideration.
Mfg Campaign: 11442256
Recall Date: Dec 1, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LED tail light unit continues to crack (metal inside) and not work. Each replacement is over $500. You have to replace or you’ll be ticketed because it is a safety hazard. It is not a bulb replacement it is a faulty design that is costing people thousands to fix and it’s not right. GMC is aware of this defect and they aren’t doing anything about it. Please help and recall these taillights to be replaced by the updated lights!! Thank you for your time and consideration.
Corrective Action:
LED tail light unit continues to crack (metal inside) and not work. Each replacement is over $500. You have to replace or you’ll be ticketed because it is a safety hazard. It is not a bulb replacement it is a faulty design that is costing people thousands to fix and it’s not right. GMC is aware of this defect and they aren’t doing anything about it. Please help and recall these taillights to be replaced by the updated lights!! Thank you for your time and consideration.
Additional Notes:
LED tail light unit continues to crack (metal inside) and not work. Each replacement is over $500. You have to replace or you’ll be ticketed because it is a safety hazard. It is not a bulb replacement it is a faulty design that is costing people thousands to fix and it’s not right. GMC is aware of this defect and they aren’t doing anything about it. Please help and recall these taillights to be replaced by the updated lights!! Thank you for your time and consideration.
Mfg Campaign: 11442256
Recall Date: Dec 1, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Corrective Action:
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Additional Notes:
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Mfg Campaign: 11427247
Recall Date: Jul 30, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Corrective Action:
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Additional Notes:
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Mfg Campaign: 11427247
Recall Date: Jul 30, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Corrective Action:
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Additional Notes:
The brake light LED panel stopped working on one side and goes out intermittently in the other side
Mfg Campaign: 11427247
Recall Date: Jul 30, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
GM issues a specials service campaign N182180270 Tail lights Inoperative, goes to 72000 miles the subject vehicle has 75000. Both rear tail brake lights do not work and the third brake light.
Corrective Action:
GM issues a specials service campaign N182180270 Tail lights Inoperative, goes to 72000 miles the subject vehicle has 75000. Both rear tail brake lights do not work and the third brake light.
Additional Notes:
GM issues a specials service campaign N182180270 Tail lights Inoperative, goes to 72000 miles the subject vehicle has 75000. Both rear tail brake lights do not work and the third brake light.
Mfg Campaign: 11422944
Recall Date: Jun 30, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact called on behalf of his client who owns a 2016 GMC Yukon. The contact stated while the owner was driving 30 mph, the vehicle became unstable and began bouncing. The contact stated no warning light was illuminated. The driver was able to drive to his independent mechanic, where it was diagnosed with needing the suspension struts to be replaced. The contact called the local dealer and was informed the parts were not available. The vehicle was not repaired but was pending repairs. The contact also called Champion Chevrolet (800 Kietzke Ln, Reno, NV 89502: (775) 786-3111) and made them aware of the failure and was informed that the parts were not available. The manufacturer had not been informed of the failure. The failure mileage was 84,116.
Corrective Action:
The contact called on behalf of his client who owns a 2016 GMC Yukon. The contact stated while the owner was driving 30 mph, the vehicle became unstable and began bouncing. The contact stated no warning light was illuminated. The driver was able to drive to his independent mechanic, where it was diagnosed with needing the suspension struts to be replaced. The contact called the local dealer and was informed the parts were not available. The vehicle was not repaired but was pending repairs. The contact also called Champion Chevrolet (800 Kietzke Ln, Reno, NV 89502: (775) 786-3111) and made them aware of the failure and was informed that the parts were not available. The manufacturer had not been informed of the failure. The failure mileage was 84,116.
Additional Notes:
The contact called on behalf of his client who owns a 2016 GMC Yukon. The contact stated while the owner was driving 30 mph, the vehicle became unstable and began bouncing. The contact stated no warning light was illuminated. The driver was able to drive to his independent mechanic, where it was diagnosed with needing the suspension struts to be replaced. The contact called the local dealer and was informed the parts were not available. The vehicle was not repaired but was pending repairs. The contact also called Champion Chevrolet (800 Kietzke Ln, Reno, NV 89502: (775) 786-3111) and made them aware of the failure and was informed that the parts were not available. The manufacturer had not been informed of the failure. The failure mileage was 84,116.
Mfg Campaign: 11421892
Recall Date: Jun 22, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My 2016 Yukon Denali passenger brake light has stopped working. I see there are many other complaints identifying the same issue - question why hasn't GMC issued a recall for a known problem. With the circuit board breaking this is obviously a manufacturing issue that needs to be addressed and is most definitely a safety issue and increases the odds of being rear-ended as a result of inoperative brake lights. Fortunately I had a stranger stop me in a store parking lot to let me know the brake light was out. The repair is $800 at the dealer!
Corrective Action:
My 2016 Yukon Denali passenger brake light has stopped working. I see there are many other complaints identifying the same issue - question why hasn't GMC issued a recall for a known problem. With the circuit board breaking this is obviously a manufacturing issue that needs to be addressed and is most definitely a safety issue and increases the odds of being rear-ended as a result of inoperative brake lights. Fortunately I had a stranger stop me in a store parking lot to let me know the brake light was out. The repair is $800 at the dealer!
Additional Notes:
My 2016 Yukon Denali passenger brake light has stopped working. I see there are many other complaints identifying the same issue - question why hasn't GMC issued a recall for a known problem. With the circuit board breaking this is obviously a manufacturing issue that needs to be addressed and is most definitely a safety issue and increases the odds of being rear-ended as a result of inoperative brake lights. Fortunately I had a stranger stop me in a store parking lot to let me know the brake light was out. The repair is $800 at the dealer!
Mfg Campaign: 11421416
Recall Date: Jun 18, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2016 GMC Yukon XL. The contact stated that the passenger’s side taillight was inoperable. The contact took the vehicle to the dealer and was informed that the failure was related to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 59,000
Corrective Action:
The contact owns a 2016 GMC Yukon XL. The contact stated that the passenger’s side taillight was inoperable. The contact took the vehicle to the dealer and was informed that the failure was related to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 59,000
Additional Notes:
The contact owns a 2016 GMC Yukon XL. The contact stated that the passenger’s side taillight was inoperable. The contact took the vehicle to the dealer and was informed that the failure was related to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 59,000
Mfg Campaign: 11418877
Recall Date: May 28, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING, THE AIR CONDITIONER FAILED TO OPERATE. THE CONTACT INSPECTED THE AIR CONDITION CONDENSER AND NOTICED THAT IT WAS DAMAGED AND LEAKING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,125. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING, THE AIR CONDITIONER FAILED TO OPERATE. THE CONTACT INSPECTED THE AIR CONDITION CONDENSER AND NOTICED THAT IT WAS DAMAGED AND LEAKING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,125. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING, THE AIR CONDITIONER FAILED TO OPERATE. THE CONTACT INSPECTED THE AIR CONDITION CONDENSER AND NOTICED THAT IT WAS DAMAGED AND LEAKING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,125. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11399737
Recall Date: Mar 8, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAS 125K MILES AND HAD A BROKEN VALVE SPRING WHICH DROPPED THE VALVE INTO THE CYLINDER WHICH IS REQUIRING A NEW ENGINE. I WAS STOPPED AT A STOP LIGHT WHEN THIS OCCURED ON A CITY STREET.
Corrective Action:
VEHICLE HAS 125K MILES AND HAD A BROKEN VALVE SPRING WHICH DROPPED THE VALVE INTO THE CYLINDER WHICH IS REQUIRING A NEW ENGINE. I WAS STOPPED AT A STOP LIGHT WHEN THIS OCCURED ON A CITY STREET.
Additional Notes:
VEHICLE HAS 125K MILES AND HAD A BROKEN VALVE SPRING WHICH DROPPED THE VALVE INTO THE CYLINDER WHICH IS REQUIRING A NEW ENGINE. I WAS STOPPED AT A STOP LIGHT WHEN THIS OCCURED ON A CITY STREET.
Mfg Campaign: 11397570
Recall Date: Feb 23, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE SERVICE BRAKE ASSIST MESSAGE APPEARS AND THE BRAKING AT SLOW SPEEDS IS VERY UNRESPONSIVE. TO STOP YOU MUST FULLY PRESS THE BRAKE AND THE BRAKES SEEM NOT TO GRAB. TAKES LONGER DISTANCE TO STOP. THIS IS VERY INTERMITTENT, ONE TIME THEY WORK AND THE NEXT TIME YOU CAN'T STOP UNLESS YOU PUT YOUR FOOT THROUGH THE FLOOR ON THE BRAKE.
Corrective Action:
THE SERVICE BRAKE ASSIST MESSAGE APPEARS AND THE BRAKING AT SLOW SPEEDS IS VERY UNRESPONSIVE. TO STOP YOU MUST FULLY PRESS THE BRAKE AND THE BRAKES SEEM NOT TO GRAB. TAKES LONGER DISTANCE TO STOP. THIS IS VERY INTERMITTENT, ONE TIME THEY WORK AND THE NEXT TIME YOU CAN'T STOP UNLESS YOU PUT YOUR FOOT THROUGH THE FLOOR ON THE BRAKE.
Additional Notes:
THE SERVICE BRAKE ASSIST MESSAGE APPEARS AND THE BRAKING AT SLOW SPEEDS IS VERY UNRESPONSIVE. TO STOP YOU MUST FULLY PRESS THE BRAKE AND THE BRAKES SEEM NOT TO GRAB. TAKES LONGER DISTANCE TO STOP. THIS IS VERY INTERMITTENT, ONE TIME THEY WORK AND THE NEXT TIME YOU CAN'T STOP UNLESS YOU PUT YOUR FOOT THROUGH THE FLOOR ON THE BRAKE.
Mfg Campaign: 11397120
Recall Date: Feb 20, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIRD TIME THE LED CIRCUIT BOARD LED LIGHTS ON REAR TAIL LIGHT ASSEMBLY HAS SHORTED OUT AND REQUIRED REPLACEMENT DUE TO BRAKE LIGHTS NOT WORKING. GMC IS WELL AWARE THAT THIS IS A FREQUENT ISSUE ON THE YUKONS AND HAS DONE NOTHING ABOUT IT. INDIVIDUAL BRAKELIGHT CIRCUIT BOARD OF LED BULBS CANNOT BE CHANGED OUT BECAUSE IT IS PLASTIC WELDED AND SEALED INTO THE TAIL LIGHT, COSTING $600.00 TO REPAIR EACH TIME IT SHORTS OUT. THIS IS A SAFETY ISSUE THAT SHOULD NOT KEEP HAPPENING. THERE ARE FOLKS DRIVING W/O FUNCTIONAL BRAKELIGHTS BECAUSE THEY CANNOT AFFORD THE COST AND FREQUENCY IF REPAIR. IT IS A POORLY MADE ENGINEERING FLAW BY GM THAT DEALER ADMITS HAPPENS ALL THE TIME DUE TO MOISTURE GETTING INTO LIGHT AND SHORTING CIRCUIT BOARD. BRAKELIGHT WILL NOT WORK WHEN STATIONARY OR WHEN IN ANY MOTION.
Corrective Action:
THIRD TIME THE LED CIRCUIT BOARD LED LIGHTS ON REAR TAIL LIGHT ASSEMBLY HAS SHORTED OUT AND REQUIRED REPLACEMENT DUE TO BRAKE LIGHTS NOT WORKING. GMC IS WELL AWARE THAT THIS IS A FREQUENT ISSUE ON THE YUKONS AND HAS DONE NOTHING ABOUT IT. INDIVIDUAL BRAKELIGHT CIRCUIT BOARD OF LED BULBS CANNOT BE CHANGED OUT BECAUSE IT IS PLASTIC WELDED AND SEALED INTO THE TAIL LIGHT, COSTING $600.00 TO REPAIR EACH TIME IT SHORTS OUT. THIS IS A SAFETY ISSUE THAT SHOULD NOT KEEP HAPPENING. THERE ARE FOLKS DRIVING W/O FUNCTIONAL BRAKELIGHTS BECAUSE THEY CANNOT AFFORD THE COST AND FREQUENCY IF REPAIR. IT IS A POORLY MADE ENGINEERING FLAW BY GM THAT DEALER ADMITS HAPPENS ALL THE TIME DUE TO MOISTURE GETTING INTO LIGHT AND SHORTING CIRCUIT BOARD. BRAKELIGHT WILL NOT WORK WHEN STATIONARY OR WHEN IN ANY MOTION.
Additional Notes:
THIRD TIME THE LED CIRCUIT BOARD LED LIGHTS ON REAR TAIL LIGHT ASSEMBLY HAS SHORTED OUT AND REQUIRED REPLACEMENT DUE TO BRAKE LIGHTS NOT WORKING. GMC IS WELL AWARE THAT THIS IS A FREQUENT ISSUE ON THE YUKONS AND HAS DONE NOTHING ABOUT IT. INDIVIDUAL BRAKELIGHT CIRCUIT BOARD OF LED BULBS CANNOT BE CHANGED OUT BECAUSE IT IS PLASTIC WELDED AND SEALED INTO THE TAIL LIGHT, COSTING $600.00 TO REPAIR EACH TIME IT SHORTS OUT. THIS IS A SAFETY ISSUE THAT SHOULD NOT KEEP HAPPENING. THERE ARE FOLKS DRIVING W/O FUNCTIONAL BRAKELIGHTS BECAUSE THEY CANNOT AFFORD THE COST AND FREQUENCY IF REPAIR. IT IS A POORLY MADE ENGINEERING FLAW BY GM THAT DEALER ADMITS HAPPENS ALL THE TIME DUE TO MOISTURE GETTING INTO LIGHT AND SHORTING CIRCUIT BOARD. BRAKELIGHT WILL NOT WORK WHEN STATIONARY OR WHEN IN ANY MOTION.
Mfg Campaign: 11386172
Recall Date: Jan 2, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THIRD TIME THE LED CIRCUIT BOARD LED LIGHTS ON REAR TAIL LIGHT ASSEMBLY HAS SHORTED OUT AND REQUIRED REPLACEMENT DUE TO BRAKE LIGHTS NOT WORKING. GMC IS WELL AWARE THAT THIS IS A FREQUENT ISSUE ON THE YUKONS AND HAS DONE NOTHING ABOUT IT. INDIVIDUAL BRAKELIGHT CIRCUIT BOARD OF LED BULBS CANNOT BE CHANGED OUT BECAUSE IT IS PLASTIC WELDED AND SEALED INTO THE TAIL LIGHT, COSTING $600.00 TO REPAIR EACH TIME IT SHORTS OUT. THIS IS A SAFETY ISSUE THAT SHOULD NOT KEEP HAPPENING. THERE ARE FOLKS DRIVING W/O FUNCTIONAL BRAKELIGHTS BECAUSE THEY CANNOT AFFORD THE COST AND FREQUENCY IF REPAIR. IT IS A POORLY MADE ENGINEERING FLAW BY GM THAT DEALER ADMITS HAPPENS ALL THE TIME DUE TO MOISTURE GETTING INTO LIGHT AND SHORTING CIRCUIT BOARD. BRAKELIGHT WILL NOT WORK WHEN STATIONARY OR WHEN IN ANY MOTION.
Corrective Action:
THIRD TIME THE LED CIRCUIT BOARD LED LIGHTS ON REAR TAIL LIGHT ASSEMBLY HAS SHORTED OUT AND REQUIRED REPLACEMENT DUE TO BRAKE LIGHTS NOT WORKING. GMC IS WELL AWARE THAT THIS IS A FREQUENT ISSUE ON THE YUKONS AND HAS DONE NOTHING ABOUT IT. INDIVIDUAL BRAKELIGHT CIRCUIT BOARD OF LED BULBS CANNOT BE CHANGED OUT BECAUSE IT IS PLASTIC WELDED AND SEALED INTO THE TAIL LIGHT, COSTING $600.00 TO REPAIR EACH TIME IT SHORTS OUT. THIS IS A SAFETY ISSUE THAT SHOULD NOT KEEP HAPPENING. THERE ARE FOLKS DRIVING W/O FUNCTIONAL BRAKELIGHTS BECAUSE THEY CANNOT AFFORD THE COST AND FREQUENCY IF REPAIR. IT IS A POORLY MADE ENGINEERING FLAW BY GM THAT DEALER ADMITS HAPPENS ALL THE TIME DUE TO MOISTURE GETTING INTO LIGHT AND SHORTING CIRCUIT BOARD. BRAKELIGHT WILL NOT WORK WHEN STATIONARY OR WHEN IN ANY MOTION.
Additional Notes:
THIRD TIME THE LED CIRCUIT BOARD LED LIGHTS ON REAR TAIL LIGHT ASSEMBLY HAS SHORTED OUT AND REQUIRED REPLACEMENT DUE TO BRAKE LIGHTS NOT WORKING. GMC IS WELL AWARE THAT THIS IS A FREQUENT ISSUE ON THE YUKONS AND HAS DONE NOTHING ABOUT IT. INDIVIDUAL BRAKELIGHT CIRCUIT BOARD OF LED BULBS CANNOT BE CHANGED OUT BECAUSE IT IS PLASTIC WELDED AND SEALED INTO THE TAIL LIGHT, COSTING $600.00 TO REPAIR EACH TIME IT SHORTS OUT. THIS IS A SAFETY ISSUE THAT SHOULD NOT KEEP HAPPENING. THERE ARE FOLKS DRIVING W/O FUNCTIONAL BRAKELIGHTS BECAUSE THEY CANNOT AFFORD THE COST AND FREQUENCY IF REPAIR. IT IS A POORLY MADE ENGINEERING FLAW BY GM THAT DEALER ADMITS HAPPENS ALL THE TIME DUE TO MOISTURE GETTING INTO LIGHT AND SHORTING CIRCUIT BOARD. BRAKELIGHT WILL NOT WORK WHEN STATIONARY OR WHEN IN ANY MOTION.
Mfg Campaign: 11386172
Recall Date: Jan 2, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BOTH BRAKE LIGHTS HAVE STARTED TO FAIL FROM A FAULTY CIRCUIT IN THE LED LIGHT CIRCUIT
Corrective Action:
BOTH BRAKE LIGHTS HAVE STARTED TO FAIL FROM A FAULTY CIRCUIT IN THE LED LIGHT CIRCUIT
Additional Notes:
BOTH BRAKE LIGHTS HAVE STARTED TO FAIL FROM A FAULTY CIRCUIT IN THE LED LIGHT CIRCUIT
Mfg Campaign: 11374694
Recall Date: Nov 14, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE REAR BRAKE LIGHT FAILED TO ILLUMINATE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRIOT BUICK GMC HYUNDAI (2001 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006, (918) 347-4045) AND THE CONTACT WAS INFORMED THAT THE VEHICLE FAILED TO MEET THE MILEAGE QUALIFICATION FOR THE SATISFACTION PROGRAM. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 88,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE REAR BRAKE LIGHT FAILED TO ILLUMINATE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRIOT BUICK GMC HYUNDAI (2001 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006, (918) 347-4045) AND THE CONTACT WAS INFORMED THAT THE VEHICLE FAILED TO MEET THE MILEAGE QUALIFICATION FOR THE SATISFACTION PROGRAM. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 88,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE REAR BRAKE LIGHT FAILED TO ILLUMINATE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRIOT BUICK GMC HYUNDAI (2001 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006, (918) 347-4045) AND THE CONTACT WAS INFORMED THAT THE VEHICLE FAILED TO MEET THE MILEAGE QUALIFICATION FOR THE SATISFACTION PROGRAM. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 88,000.
Mfg Campaign: 11364179
Recall Date: Oct 13, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING LOSES POWER TEMPORARILY, POWER GOES OFF AND COME BACK ON WHEN I'M COMING TO A STOP AND MAKING A SLOW TURN
Corrective Action:
POWER STEERING LOSES POWER TEMPORARILY, POWER GOES OFF AND COME BACK ON WHEN I'M COMING TO A STOP AND MAKING A SLOW TURN
Additional Notes:
POWER STEERING LOSES POWER TEMPORARILY, POWER GOES OFF AND COME BACK ON WHEN I'M COMING TO A STOP AND MAKING A SLOW TURN
Mfg Campaign: 11363322
Recall Date: Oct 8, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WE WERE ON OUR WAY BACK FROM PITTSBURG, PA TO MARYLAND AND THE TRANSMISSION STARTED SLIPPING WHEN WE STOPPED IN KENT ISLAND AT CHICK FIL A. THE VEHICLE STOPPED MOVING COMPLETELY AND WOULD NOT MOVE FORWARD AS WE WERE TURNING INTO THE DRIVE THRU. WE HAD TO HAVE THE VEHICLE TOWED TO A GMC DEALERSHIP IN EASTON, MD. UPON THEIR EVALUATION OF THE VEHICLE, WE WERE TOLD THAT THE TORQUE CONVERTER CAME APART AND DAMAGED THE TRANSMISSION. WHEN I ASKED HOW AND WHY THE TORQUE CONVERTER CAME APART, THEY STATED THAT THEY WOULD HAVE TO TAKE THE ENTIRE ENGINE APART TO FIGURE THAT OUT. WE WERE TOLD BY THE GMC DEALERSHIP THAT OUR 2016 GMC YUKON XL NOW NEEDED A NEW TRANSMISSION. WE PURCHASED THIS VEHICLE IN DECEMBER 2015 (BRAND NEW). BECAUSE OUR POWER TRAIN WARRANTY EXPIRED AT 60,000 MILES, IT WAS NOT COVERED. THE NEW TRANSMISSION COSTS US $5300+. WE WERE SHOCKED THAT THIS TOOK PLACE, AS THIS WAS PURCHASED NEW AND WE HAVE KEPT UP ON ALL THE MAINTENANCE. IT IS VERY DISTURBING TO HAVE PURCHASED A NEW TRANSMISSION FOR A VEHICLE THAT IS ONLY 4 YEARS OLD. IN DOING SOME RESEARCH, THIS SEEMS TO BE AN ONGOING ISSUE FOR GMC. A RECALL SHOULD BE ISSUED AND A REFUND SHOULD BE ISSUED TO THOSE WHO HAVE PAID OUT OF POCKET FOR THIS EXPENSE. I DO THANK THE GMC DEALERSHIP IN EASTON, MD FOR QUICKLY REPAIRING OUR VEHICLE, ESPECIALLY SINCE WE HAD AN UPCOMING TRIP. LADONNA WAS WONDERFUL AND I COMMEND HER AND THE ENTIRE DEALERSHIP FOR HANDLING THINGS SWIFTLY.
Corrective Action:
WE WERE ON OUR WAY BACK FROM PITTSBURG, PA TO MARYLAND AND THE TRANSMISSION STARTED SLIPPING WHEN WE STOPPED IN KENT ISLAND AT CHICK FIL A. THE VEHICLE STOPPED MOVING COMPLETELY AND WOULD NOT MOVE FORWARD AS WE WERE TURNING INTO THE DRIVE THRU. WE HAD TO HAVE THE VEHICLE TOWED TO A GMC DEALERSHIP IN EASTON, MD. UPON THEIR EVALUATION OF THE VEHICLE, WE WERE TOLD THAT THE TORQUE CONVERTER CAME APART AND DAMAGED THE TRANSMISSION. WHEN I ASKED HOW AND WHY THE TORQUE CONVERTER CAME APART, THEY STATED THAT THEY WOULD HAVE TO TAKE THE ENTIRE ENGINE APART TO FIGURE THAT OUT. WE WERE TOLD BY THE GMC DEALERSHIP THAT OUR 2016 GMC YUKON XL NOW NEEDED A NEW TRANSMISSION. WE PURCHASED THIS VEHICLE IN DECEMBER 2015 (BRAND NEW). BECAUSE OUR POWER TRAIN WARRANTY EXPIRED AT 60,000 MILES, IT WAS NOT COVERED. THE NEW TRANSMISSION COSTS US $5300+. WE WERE SHOCKED THAT THIS TOOK PLACE, AS THIS WAS PURCHASED NEW AND WE HAVE KEPT UP ON ALL THE MAINTENANCE. IT IS VERY DISTURBING TO HAVE PURCHASED A NEW TRANSMISSION FOR A VEHICLE THAT IS ONLY 4 YEARS OLD. IN DOING SOME RESEARCH, THIS SEEMS TO BE AN ONGOING ISSUE FOR GMC. A RECALL SHOULD BE ISSUED AND A REFUND SHOULD BE ISSUED TO THOSE WHO HAVE PAID OUT OF POCKET FOR THIS EXPENSE. I DO THANK THE GMC DEALERSHIP IN EASTON, MD FOR QUICKLY REPAIRING OUR VEHICLE, ESPECIALLY SINCE WE HAD AN UPCOMING TRIP. LADONNA WAS WONDERFUL AND I COMMEND HER AND THE ENTIRE DEALERSHIP FOR HANDLING THINGS SWIFTLY.
Additional Notes:
WE WERE ON OUR WAY BACK FROM PITTSBURG, PA TO MARYLAND AND THE TRANSMISSION STARTED SLIPPING WHEN WE STOPPED IN KENT ISLAND AT CHICK FIL A. THE VEHICLE STOPPED MOVING COMPLETELY AND WOULD NOT MOVE FORWARD AS WE WERE TURNING INTO THE DRIVE THRU. WE HAD TO HAVE THE VEHICLE TOWED TO A GMC DEALERSHIP IN EASTON, MD. UPON THEIR EVALUATION OF THE VEHICLE, WE WERE TOLD THAT THE TORQUE CONVERTER CAME APART AND DAMAGED THE TRANSMISSION. WHEN I ASKED HOW AND WHY THE TORQUE CONVERTER CAME APART, THEY STATED THAT THEY WOULD HAVE TO TAKE THE ENTIRE ENGINE APART TO FIGURE THAT OUT. WE WERE TOLD BY THE GMC DEALERSHIP THAT OUR 2016 GMC YUKON XL NOW NEEDED A NEW TRANSMISSION. WE PURCHASED THIS VEHICLE IN DECEMBER 2015 (BRAND NEW). BECAUSE OUR POWER TRAIN WARRANTY EXPIRED AT 60,000 MILES, IT WAS NOT COVERED. THE NEW TRANSMISSION COSTS US $5300+. WE WERE SHOCKED THAT THIS TOOK PLACE, AS THIS WAS PURCHASED NEW AND WE HAVE KEPT UP ON ALL THE MAINTENANCE. IT IS VERY DISTURBING TO HAVE PURCHASED A NEW TRANSMISSION FOR A VEHICLE THAT IS ONLY 4 YEARS OLD. IN DOING SOME RESEARCH, THIS SEEMS TO BE AN ONGOING ISSUE FOR GMC. A RECALL SHOULD BE ISSUED AND A REFUND SHOULD BE ISSUED TO THOSE WHO HAVE PAID OUT OF POCKET FOR THIS EXPENSE. I DO THANK THE GMC DEALERSHIP IN EASTON, MD FOR QUICKLY REPAIRING OUR VEHICLE, ESPECIALLY SINCE WE HAD AN UPCOMING TRIP. LADONNA WAS WONDERFUL AND I COMMEND HER AND THE ENTIRE DEALERSHIP FOR HANDLING THINGS SWIFTLY.
Mfg Campaign: 11353770
Recall Date: Sep 8, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ONE BRAKE LIGHT WAS INTERMITTENT, NOW BOTH WON'T WORK AT ALL. DOING AN INTERNET SEARCH, MANY, MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM. THE BULB CANNOT BE REPLACED. DEALERS CHARGE $500+ FOR EACH TAIL LIGHT ASSEMBLY AND WILL NOT TAKE RESPONSIBILITY. THIS IS DANGEROUS FOR BRAKE LIGHTS TO NOT WORK.
Corrective Action:
ONE BRAKE LIGHT WAS INTERMITTENT, NOW BOTH WON'T WORK AT ALL. DOING AN INTERNET SEARCH, MANY, MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM. THE BULB CANNOT BE REPLACED. DEALERS CHARGE $500+ FOR EACH TAIL LIGHT ASSEMBLY AND WILL NOT TAKE RESPONSIBILITY. THIS IS DANGEROUS FOR BRAKE LIGHTS TO NOT WORK.
Additional Notes:
ONE BRAKE LIGHT WAS INTERMITTENT, NOW BOTH WON'T WORK AT ALL. DOING AN INTERNET SEARCH, MANY, MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM. THE BULB CANNOT BE REPLACED. DEALERS CHARGE $500+ FOR EACH TAIL LIGHT ASSEMBLY AND WILL NOT TAKE RESPONSIBILITY. THIS IS DANGEROUS FOR BRAKE LIGHTS TO NOT WORK.
Mfg Campaign: 11344199
Recall Date: Aug 9, 2020
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