GMC YUKON XL 2016

Complete listing of complaints and recalls for this vehicle

241
Complaints
7
Recalls

Complaints & Recalls

241 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors Llc
NHTSA Campaign: 17V437000 SAFETY RECALL
40.7K Vehicles Affected
Recall Date: Jul 10, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Potential Risk:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
FREE Recall Solution:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 17287
Notice Date: Aug 4, 2017
Recall Date: Jul 10, 2017
General Motors Llc
NHTSA Campaign: 16V651000 SAFETY RECALL
3.6M Vehicles Affected
Recall Date: Sep 8, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Potential Risk:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
FREE Recall Solution:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 16007
Notice Date: Oct 13, 2016
Recall Date: Sep 8, 2016
General Motors Llc
NHTSA Campaign: 16V256000 SAFETY RECALL
3.7K Vehicles Affected
Recall Date: Apr 28, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.

Potential Risk:
Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 42190
Notice Date: May 18, 2016
Recall Date: Apr 28, 2016

Consumer Complaints

241 Complaints
General Motors, Llc
Campaign: 10809314 Other
Dec 9, 2015
Defect Description:

POWER TRAIN

Potential Consequences:

ON 11/13/15, "SERVICE 4WD SYSTEM" MESSAGE APPEARED ON THE SCREEN RENDERING THE VEHICLE UNSAFE TO DRIVE. THIS ISSUE OCCURRED LESS THAN A WEEK AFTER PURCHASE (297 MILES ON THE ODOMETER AT THE TIME THAT THE ISSUE OCCURRED). SPECIFIC ISSUE: WHEN THE TRANSFER CASE WAS SET TO "AUTO" IT AUTOMATICALLY SWITCHED TO THE "4WDLO" SETTING, WHICH CAUSED THE VEHICLE TO LOCK-UP SPECIFICALLY WHEN TURNING OR IN REVERSE GEAR. I HAD THE VEHICLE TOWED TO DEALER AND WAS TOLD THAT THE TRANSFER CASE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED / REFLASHED AND THAT THE ENCODER MOTOR / ACTUATOR NEEDED TO BE REPLACED. THE DEALER CONTACTED GM AND WAS NOTIFIED THAT THE ENCODER MOTOR / ACTUATOR WAS ON NATIONAL BACKORDER. THE DEALER RECEIVED AND INSTALLED THE PART ON 12/8/15 (25 DAYS AFTER THE ISSUE OCCURRED). I FORMALLY SUBMITTED A COMPLAINT TO GM ON 11/20/15 (REF # 8-1674527570) SO THEY ARE AWARE OF THE ISSUE.

Corrective Action:

ON 11/13/15, "SERVICE 4WD SYSTEM" MESSAGE APPEARED ON THE SCREEN RENDERING THE VEHICLE UNSAFE TO DRIVE. THIS ISSUE OCCURRED LESS THAN A WEEK AFTER PURCHASE (297 MILES ON THE ODOMETER AT THE TIME THAT THE ISSUE OCCURRED). SPECIFIC ISSUE: WHEN THE TRANSFER CASE WAS SET TO "AUTO" IT AUTOMATICALLY SWITCHED TO THE "4WDLO" SETTING, WHICH CAUSED THE VEHICLE TO LOCK-UP SPECIFICALLY WHEN TURNING OR IN REVERSE GEAR. I HAD THE VEHICLE TOWED TO DEALER AND WAS TOLD THAT THE TRANSFER CASE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED / REFLASHED AND THAT THE ENCODER MOTOR / ACTUATOR NEEDED TO BE REPLACED. THE DEALER CONTACTED GM AND WAS NOTIFIED THAT THE ENCODER MOTOR / ACTUATOR WAS ON NATIONAL BACKORDER. THE DEALER RECEIVED AND INSTALLED THE PART ON 12/8/15 (25 DAYS AFTER THE ISSUE OCCURRED). I FORMALLY SUBMITTED A COMPLAINT TO GM ON 11/20/15 (REF # 8-1674527570) SO THEY ARE AWARE OF THE ISSUE.

Additional Notes:

ON 11/13/15, "SERVICE 4WD SYSTEM" MESSAGE APPEARED ON THE SCREEN RENDERING THE VEHICLE UNSAFE TO DRIVE. THIS ISSUE OCCURRED LESS THAN A WEEK AFTER PURCHASE (297 MILES ON THE ODOMETER AT THE TIME THAT THE ISSUE OCCURRED). SPECIFIC ISSUE: WHEN THE TRANSFER CASE WAS SET TO "AUTO" IT AUTOMATICALLY SWITCHED TO THE "4WDLO" SETTING, WHICH CAUSED THE VEHICLE TO LOCK-UP SPECIFICALLY WHEN TURNING OR IN REVERSE GEAR. I HAD THE VEHICLE TOWED TO DEALER AND WAS TOLD THAT THE TRANSFER CASE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED / REFLASHED AND THAT THE ENCODER MOTOR / ACTUATOR NEEDED TO BE REPLACED. THE DEALER CONTACTED GM AND WAS NOTIFIED THAT THE ENCODER MOTOR / ACTUATOR WAS ON NATIONAL BACKORDER. THE DEALER RECEIVED AND INSTALLED THE PART ON 12/8/15 (25 DAYS AFTER THE ISSUE OCCURRED). I FORMALLY SUBMITTED A COMPLAINT TO GM ON 11/20/15 (REF # 8-1674527570) SO THEY ARE AWARE OF THE ISSUE.

Manufacturer: GMC
Mfg Campaign: 10809314
Notice Date: Dec 9, 2015
Recall Date: Dec 9, 2015
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