Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
241 ComplaintsGeneral Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
GMC BRAKE LIGHT FAILURE - I OWN A 2016 GMC YUKON XL AND AFTER ABOUT 45,000 MILES THE BRAKE LIGHTS HAVE STARTED INTERMITTENTLY NOT WORKING. AFTER HAVING A GMC TECHNICIAN TELL ME THAT ITS A KNOWN ISSUE AND SEEING HUNDREDS OF OTHERS POSTS ONLINE, IT IS EVIDENT THAT THIS IS A VERY WIDESPREAD PROBLEM. I WAS NEARLY INVOLVED IN A REAR END CRASH ON THE FREEWAY BECAUSE THE DRIVER TOLD ME I DID NOT HAVE ANY BRAKE LIGHTS. THIS IS A SERIOUS SAFETY ISSUE AND GMC NEEDS TO CORRECT IT. THEY WANT ME TO PURCHASE 2 REPLACEMENT LIGHT UNITS AT 750.00 EACH.
Corrective Action:
GMC BRAKE LIGHT FAILURE - I OWN A 2016 GMC YUKON XL AND AFTER ABOUT 45,000 MILES THE BRAKE LIGHTS HAVE STARTED INTERMITTENTLY NOT WORKING. AFTER HAVING A GMC TECHNICIAN TELL ME THAT ITS A KNOWN ISSUE AND SEEING HUNDREDS OF OTHERS POSTS ONLINE, IT IS EVIDENT THAT THIS IS A VERY WIDESPREAD PROBLEM. I WAS NEARLY INVOLVED IN A REAR END CRASH ON THE FREEWAY BECAUSE THE DRIVER TOLD ME I DID NOT HAVE ANY BRAKE LIGHTS. THIS IS A SERIOUS SAFETY ISSUE AND GMC NEEDS TO CORRECT IT. THEY WANT ME TO PURCHASE 2 REPLACEMENT LIGHT UNITS AT 750.00 EACH.
Additional Notes:
GMC BRAKE LIGHT FAILURE - I OWN A 2016 GMC YUKON XL AND AFTER ABOUT 45,000 MILES THE BRAKE LIGHTS HAVE STARTED INTERMITTENTLY NOT WORKING. AFTER HAVING A GMC TECHNICIAN TELL ME THAT ITS A KNOWN ISSUE AND SEEING HUNDREDS OF OTHERS POSTS ONLINE, IT IS EVIDENT THAT THIS IS A VERY WIDESPREAD PROBLEM. I WAS NEARLY INVOLVED IN A REAR END CRASH ON THE FREEWAY BECAUSE THE DRIVER TOLD ME I DID NOT HAVE ANY BRAKE LIGHTS. THIS IS A SERIOUS SAFETY ISSUE AND GMC NEEDS TO CORRECT IT. THEY WANT ME TO PURCHASE 2 REPLACEMENT LIGHT UNITS AT 750.00 EACH.
Mfg Campaign: 11113200
Recall Date: Jul 23, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY DRIVER SIDE LED TAILLIGHT WENT OUT. YOU CAN NOT JUST CHANGE A BULB OR THE LED STRIP. IT REQUIRES THE WHOLE ASSEMBLY BE REPLACED. MY VEHICLE IS 2 YEARS OLD. IT SHOULD NOT GONE OUT AFTER 2 YEARS, LET ALONE IT BEING AN LED WHICH IS SUPPPSE TO LAST MUCH MUCH LONGER THAN THAT. I WAS TOLD WHILE DRIVING, IT WOULD GO ON THEM OFF. IT WAS DUSK AND I WAS DRIVING ON A SURFACE STREET WITH LOTS OF TRAFFIC. THAT IS NOT SAFE. I HAVE MULTIPLE FRIENDS AND FAMILY MEMBERS WHO HAVE ALSO HAD THIS PROBLEM. THE INTERNET THREADS HAVE MANY MORE COMPLAINTS AS WELL.
Corrective Action:
MY DRIVER SIDE LED TAILLIGHT WENT OUT. YOU CAN NOT JUST CHANGE A BULB OR THE LED STRIP. IT REQUIRES THE WHOLE ASSEMBLY BE REPLACED. MY VEHICLE IS 2 YEARS OLD. IT SHOULD NOT GONE OUT AFTER 2 YEARS, LET ALONE IT BEING AN LED WHICH IS SUPPPSE TO LAST MUCH MUCH LONGER THAN THAT. I WAS TOLD WHILE DRIVING, IT WOULD GO ON THEM OFF. IT WAS DUSK AND I WAS DRIVING ON A SURFACE STREET WITH LOTS OF TRAFFIC. THAT IS NOT SAFE. I HAVE MULTIPLE FRIENDS AND FAMILY MEMBERS WHO HAVE ALSO HAD THIS PROBLEM. THE INTERNET THREADS HAVE MANY MORE COMPLAINTS AS WELL.
Additional Notes:
MY DRIVER SIDE LED TAILLIGHT WENT OUT. YOU CAN NOT JUST CHANGE A BULB OR THE LED STRIP. IT REQUIRES THE WHOLE ASSEMBLY BE REPLACED. MY VEHICLE IS 2 YEARS OLD. IT SHOULD NOT GONE OUT AFTER 2 YEARS, LET ALONE IT BEING AN LED WHICH IS SUPPPSE TO LAST MUCH MUCH LONGER THAN THAT. I WAS TOLD WHILE DRIVING, IT WOULD GO ON THEM OFF. IT WAS DUSK AND I WAS DRIVING ON A SURFACE STREET WITH LOTS OF TRAFFIC. THAT IS NOT SAFE. I HAVE MULTIPLE FRIENDS AND FAMILY MEMBERS WHO HAVE ALSO HAD THIS PROBLEM. THE INTERNET THREADS HAVE MANY MORE COMPLAINTS AS WELL.
Mfg Campaign: 11112766
Recall Date: Jul 20, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
BOTH BREAK LIGHTS WENT OUT, WEATHER HAS BEEN HOT IN THE HIGH 90S WHICH GMC DEALER EXPRESSED COMMON CONCERN AMONG OWNERS DURING SUMMER. VEHICLE IS USED 15MILES/DAY ON AVERAGE.
Corrective Action:
BOTH BREAK LIGHTS WENT OUT, WEATHER HAS BEEN HOT IN THE HIGH 90S WHICH GMC DEALER EXPRESSED COMMON CONCERN AMONG OWNERS DURING SUMMER. VEHICLE IS USED 15MILES/DAY ON AVERAGE.
Additional Notes:
BOTH BREAK LIGHTS WENT OUT, WEATHER HAS BEEN HOT IN THE HIGH 90S WHICH GMC DEALER EXPRESSED COMMON CONCERN AMONG OWNERS DURING SUMMER. VEHICLE IS USED 15MILES/DAY ON AVERAGE.
Mfg Campaign: 11110991
Recall Date: Jul 12, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN STARTING AND STOPPING (DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES) SUCH AS AT A LEFT TURN (WAITING FOR TRAFFIC) OR A DRIVE-THRU WINDOW, THE BRAKES STOP WORKING AND THE CAR ROLLS FORWARD EVEN WHEN THE BRAKE IS DEPRESSED. IF YOU PRESS REALLY HARD IT WILL USUALLY STOP- BUT IT DEFINITELY ROLLS FORWARD WHEN YOU ARE TRYING TO STOP. THE DEALERSHIP SAYS THAT A VACUUM PUMP IS FAULTY BUT THIS COULD RESULT IN AN ACCIDENT AS I ALMOST ROLLED INTO ONCOMING TRAFFIC WHILE WAITING IN LINE TO TURN LEFT AT A "LEFT TURN YIELD ON GREEN LIGHT".
Corrective Action:
WHEN STARTING AND STOPPING (DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES) SUCH AS AT A LEFT TURN (WAITING FOR TRAFFIC) OR A DRIVE-THRU WINDOW, THE BRAKES STOP WORKING AND THE CAR ROLLS FORWARD EVEN WHEN THE BRAKE IS DEPRESSED. IF YOU PRESS REALLY HARD IT WILL USUALLY STOP- BUT IT DEFINITELY ROLLS FORWARD WHEN YOU ARE TRYING TO STOP. THE DEALERSHIP SAYS THAT A VACUUM PUMP IS FAULTY BUT THIS COULD RESULT IN AN ACCIDENT AS I ALMOST ROLLED INTO ONCOMING TRAFFIC WHILE WAITING IN LINE TO TURN LEFT AT A "LEFT TURN YIELD ON GREEN LIGHT".
Additional Notes:
WHEN STARTING AND STOPPING (DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES) SUCH AS AT A LEFT TURN (WAITING FOR TRAFFIC) OR A DRIVE-THRU WINDOW, THE BRAKES STOP WORKING AND THE CAR ROLLS FORWARD EVEN WHEN THE BRAKE IS DEPRESSED. IF YOU PRESS REALLY HARD IT WILL USUALLY STOP- BUT IT DEFINITELY ROLLS FORWARD WHEN YOU ARE TRYING TO STOP. THE DEALERSHIP SAYS THAT A VACUUM PUMP IS FAULTY BUT THIS COULD RESULT IN AN ACCIDENT AS I ALMOST ROLLED INTO ONCOMING TRAFFIC WHILE WAITING IN LINE TO TURN LEFT AT A "LEFT TURN YIELD ON GREEN LIGHT".
Mfg Campaign: 11102108
Recall Date: Jun 15, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONING SYSTEM CONSTANTLY BLOWS OUT HOT AIR. AIR CONDITION WAS RECHARGED AND STILL HAS NEGATIVE RESULTS.
Corrective Action:
AIR CONDITIONING SYSTEM CONSTANTLY BLOWS OUT HOT AIR. AIR CONDITION WAS RECHARGED AND STILL HAS NEGATIVE RESULTS.
Additional Notes:
AIR CONDITIONING SYSTEM CONSTANTLY BLOWS OUT HOT AIR. AIR CONDITION WAS RECHARGED AND STILL HAS NEGATIVE RESULTS.
Mfg Campaign: 11091260
Recall Date: May 1, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. ON SEVERAL OCCASIONS, WHEN THE BRAKE PEDAL WAS DEPRESSED AT LOW SPEEDS, THE BRAKES FAILED TO SLOW DOWN THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO SOUTHERN PINES CHEVROLET BUICK GMC (10722 US-15, SOUTHERN PINES, NC 28387, (910) 692-2002) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES AND VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. ON SEVERAL OCCASIONS, WHEN THE BRAKE PEDAL WAS DEPRESSED AT LOW SPEEDS, THE BRAKES FAILED TO SLOW DOWN THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO SOUTHERN PINES CHEVROLET BUICK GMC (10722 US-15, SOUTHERN PINES, NC 28387, (910) 692-2002) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES AND VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. ON SEVERAL OCCASIONS, WHEN THE BRAKE PEDAL WAS DEPRESSED AT LOW SPEEDS, THE BRAKES FAILED TO SLOW DOWN THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO SOUTHERN PINES CHEVROLET BUICK GMC (10722 US-15, SOUTHERN PINES, NC 28387, (910) 692-2002) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES AND VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Mfg Campaign: 11089691
Recall Date: Apr 23, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
HIGH FREQUENCY ANTENNA LEAKING WATER. THIS IS PREVENTING THE VEHICLE'S ONSTAR SYSTEM FROM ACCURATELY DETERMINING THE VEHICLE'S LOCATION; IT HAS DISABLED VEHICLE'S COMPASS, NAVIGATION, AND XM RADIO SYSTEMS; THE RED ONSTAR LED INDICATOR HAS TURNED ON ; AND WATER IS LEAKING INTO THE INTERIOR PASSENGER COMPARTMENT. A RECALL WAS ISSUED FOR THE 2015 YUKON XL FOR THIS SAME EXACT PROBLEM. HOWEVER, I AM HAVING THE SAME EXACT PROBLEM WITH MY 2016 MODEL. I HAVE ATTACHED THE RECALL ISSUED FOR THE 2015 MODELS.
Corrective Action:
HIGH FREQUENCY ANTENNA LEAKING WATER. THIS IS PREVENTING THE VEHICLE'S ONSTAR SYSTEM FROM ACCURATELY DETERMINING THE VEHICLE'S LOCATION; IT HAS DISABLED VEHICLE'S COMPASS, NAVIGATION, AND XM RADIO SYSTEMS; THE RED ONSTAR LED INDICATOR HAS TURNED ON ; AND WATER IS LEAKING INTO THE INTERIOR PASSENGER COMPARTMENT. A RECALL WAS ISSUED FOR THE 2015 YUKON XL FOR THIS SAME EXACT PROBLEM. HOWEVER, I AM HAVING THE SAME EXACT PROBLEM WITH MY 2016 MODEL. I HAVE ATTACHED THE RECALL ISSUED FOR THE 2015 MODELS.
Additional Notes:
HIGH FREQUENCY ANTENNA LEAKING WATER. THIS IS PREVENTING THE VEHICLE'S ONSTAR SYSTEM FROM ACCURATELY DETERMINING THE VEHICLE'S LOCATION; IT HAS DISABLED VEHICLE'S COMPASS, NAVIGATION, AND XM RADIO SYSTEMS; THE RED ONSTAR LED INDICATOR HAS TURNED ON ; AND WATER IS LEAKING INTO THE INTERIOR PASSENGER COMPARTMENT. A RECALL WAS ISSUED FOR THE 2015 YUKON XL FOR THIS SAME EXACT PROBLEM. HOWEVER, I AM HAVING THE SAME EXACT PROBLEM WITH MY 2016 MODEL. I HAVE ATTACHED THE RECALL ISSUED FOR THE 2015 MODELS.
Mfg Campaign: 11075788
Recall Date: Mar 2, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL OR SENSOR FAILURE. WHILE DRIVING 45MPH, AND JUST SLAMMED THE BRAKES REAR ENDING THE STOPPED CAR IN FRONT OF ME. THE AIRBAG FAILED TO DEPLOY. I HAD EXTENSIVE DAMAGE TO MY FRONT END AND THE CAR I HIT WAS TOTALED. THAT AIR BAG SHOULD OF DEPLOYED.
Corrective Action:
TAKATA RECALL OR SENSOR FAILURE. WHILE DRIVING 45MPH, AND JUST SLAMMED THE BRAKES REAR ENDING THE STOPPED CAR IN FRONT OF ME. THE AIRBAG FAILED TO DEPLOY. I HAD EXTENSIVE DAMAGE TO MY FRONT END AND THE CAR I HIT WAS TOTALED. THAT AIR BAG SHOULD OF DEPLOYED.
Additional Notes:
TAKATA RECALL OR SENSOR FAILURE. WHILE DRIVING 45MPH, AND JUST SLAMMED THE BRAKES REAR ENDING THE STOPPED CAR IN FRONT OF ME. THE AIRBAG FAILED TO DEPLOY. I HAD EXTENSIVE DAMAGE TO MY FRONT END AND THE CAR I HIT WAS TOTALED. THAT AIR BAG SHOULD OF DEPLOYED.
Mfg Campaign: 10978895
Recall Date: Apr 17, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Corrective Action:
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Additional Notes:
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Mfg Campaign: 10898532
Recall Date: Aug 25, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Corrective Action:
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Additional Notes:
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Mfg Campaign: 10898532
Recall Date: Aug 25, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Corrective Action:
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Additional Notes:
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Mfg Campaign: 10898532
Recall Date: Aug 25, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Corrective Action:
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Additional Notes:
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Mfg Campaign: 10888624
Recall Date: Jul 26, 2016
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Corrective Action:
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Additional Notes:
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Mfg Campaign: 10888624
Recall Date: Jul 26, 2016
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Corrective Action:
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Additional Notes:
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Mfg Campaign: 10888624
Recall Date: Jul 26, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
IN MY YUKON WHILE IDLEL THE CAR START SHAKING SO BAD, IT HAS A VIBRATION YOU CAN SEE THE NEEDLE GOING UP AND DOWN, TOOK IT SEVERAL TIME TO THE DEALER AND THEY SAID THEY KNOW IS A PROBLEM WITH THE CAR BUT GENERAL MOTOR COMPANY HAS NOT ISSUE ANY REPAIR FOR THAT AT THIS MOMENT, I CONTACT GENERAL MOTOR COMPANY THEY SAID THE CAR IS OPERATING NORMAL BASE ON THE REPORT PROVIDED BY THE DEALERS, FOR ME IS NOT NORMAL HAVING A BRAND NEW CAR SHAKING AND VIBRATING LIKE IF WILL TURN OF, LOOKS LIKE IF MISFIRED ON THE ENGINE,
Corrective Action:
IN MY YUKON WHILE IDLEL THE CAR START SHAKING SO BAD, IT HAS A VIBRATION YOU CAN SEE THE NEEDLE GOING UP AND DOWN, TOOK IT SEVERAL TIME TO THE DEALER AND THEY SAID THEY KNOW IS A PROBLEM WITH THE CAR BUT GENERAL MOTOR COMPANY HAS NOT ISSUE ANY REPAIR FOR THAT AT THIS MOMENT, I CONTACT GENERAL MOTOR COMPANY THEY SAID THE CAR IS OPERATING NORMAL BASE ON THE REPORT PROVIDED BY THE DEALERS, FOR ME IS NOT NORMAL HAVING A BRAND NEW CAR SHAKING AND VIBRATING LIKE IF WILL TURN OF, LOOKS LIKE IF MISFIRED ON THE ENGINE,
Additional Notes:
IN MY YUKON WHILE IDLEL THE CAR START SHAKING SO BAD, IT HAS A VIBRATION YOU CAN SEE THE NEEDLE GOING UP AND DOWN, TOOK IT SEVERAL TIME TO THE DEALER AND THEY SAID THEY KNOW IS A PROBLEM WITH THE CAR BUT GENERAL MOTOR COMPANY HAS NOT ISSUE ANY REPAIR FOR THAT AT THIS MOMENT, I CONTACT GENERAL MOTOR COMPANY THEY SAID THE CAR IS OPERATING NORMAL BASE ON THE REPORT PROVIDED BY THE DEALERS, FOR ME IS NOT NORMAL HAVING A BRAND NEW CAR SHAKING AND VIBRATING LIKE IF WILL TURN OF, LOOKS LIKE IF MISFIRED ON THE ENGINE,
Mfg Campaign: 10887641
Recall Date: Jul 22, 2016
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN REPLACED THE WHEELS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN REPLACED THE WHEELS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN REPLACED THE WHEELS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Mfg Campaign: 10869977
Recall Date: May 20, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VIBRATION AT SPEEDS OVER 72 MPH BECOMES WORSE WHILE GOING UP GRADE WHILE ACCELERATING ..HAS BEEN IN SHOP MANY TIMES NEW TIRES, BALANCED MULTIPLE TIMES ,ALONG WITH SUSPENSION PARTS AND DRIVE TRAIN PARTS. STILL NOT FIXED SUV HAS 22 INCH RIMS.
Corrective Action:
VIBRATION AT SPEEDS OVER 72 MPH BECOMES WORSE WHILE GOING UP GRADE WHILE ACCELERATING ..HAS BEEN IN SHOP MANY TIMES NEW TIRES, BALANCED MULTIPLE TIMES ,ALONG WITH SUSPENSION PARTS AND DRIVE TRAIN PARTS. STILL NOT FIXED SUV HAS 22 INCH RIMS.
Additional Notes:
VIBRATION AT SPEEDS OVER 72 MPH BECOMES WORSE WHILE GOING UP GRADE WHILE ACCELERATING ..HAS BEEN IN SHOP MANY TIMES NEW TIRES, BALANCED MULTIPLE TIMES ,ALONG WITH SUSPENSION PARTS AND DRIVE TRAIN PARTS. STILL NOT FIXED SUV HAS 22 INCH RIMS.
Mfg Campaign: 10820354
Recall Date: Jan 14, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.
Corrective Action:
I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.
Additional Notes:
I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.
Mfg Campaign: 10819507
Recall Date: Jan 11, 2016
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.
Corrective Action:
I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.
Additional Notes:
I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.
Mfg Campaign: 10819507
Recall Date: Jan 11, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.
Corrective Action:
I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.
Additional Notes:
I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.
Mfg Campaign: 10819507
Recall Date: Jan 11, 2016
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