Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232403240
Recall Date: May 11, 2023
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
195 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument panel and infotainment system panel completely blacked out while driving vehicle
Corrective Action:
Instrument panel and infotainment system panel completely blacked out while driving vehicle
Additional Notes:
Instrument panel and infotainment system panel completely blacked out while driving vehicle
Mfg Campaign: 11439427
Recall Date: Nov 4, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Instrument panel and infotainment system panel completely blacked out while driving vehicle
Corrective Action:
Instrument panel and infotainment system panel completely blacked out while driving vehicle
Additional Notes:
Instrument panel and infotainment system panel completely blacked out while driving vehicle
Mfg Campaign: 11439427
Recall Date: Nov 4, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had an incident this morning when I put my car in park position it remained in reverse. I took it out of park and put in drive then I put forward but the vehicle still remained in reverse. I turned the vehicle off and it still remained in reverse. Ali controls on infotainment panel was inoperable. ( example: I couldn’t turned off or turned radio).
Corrective Action:
I had an incident this morning when I put my car in park position it remained in reverse. I took it out of park and put in drive then I put forward but the vehicle still remained in reverse. I turned the vehicle off and it still remained in reverse. Ali controls on infotainment panel was inoperable. ( example: I couldn’t turned off or turned radio).
Additional Notes:
I had an incident this morning when I put my car in park position it remained in reverse. I took it out of park and put in drive then I put forward but the vehicle still remained in reverse. I turned the vehicle off and it still remained in reverse. Ali controls on infotainment panel was inoperable. ( example: I couldn’t turned off or turned radio).
Mfg Campaign: 11436089
Recall Date: Oct 8, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Not long after I bought my 2020 GMC Terrain my adaptive cruise started disengaging. There are never any warning lights, except the noise and vibration of the seat before it shuts off then tells you it's disengaging. I didn't think anything of it until it's became a regular occurrence in the last month or two. I tell my dealership about it and they drive it but it never disengages on them, so they say nothing is wrong with my vehicle. I have a picture of the "adaptive cruise disengaging" and video of where I can't reset it until after about 15 or so minutes or letting my car set for a while or turning off the engine then it works again. I also have noticed that my auto start/stop hasn't been turning on & off anymore.
Corrective Action:
Not long after I bought my 2020 GMC Terrain my adaptive cruise started disengaging. There are never any warning lights, except the noise and vibration of the seat before it shuts off then tells you it's disengaging. I didn't think anything of it until it's became a regular occurrence in the last month or two. I tell my dealership about it and they drive it but it never disengages on them, so they say nothing is wrong with my vehicle. I have a picture of the "adaptive cruise disengaging" and video of where I can't reset it until after about 15 or so minutes or letting my car set for a while or turning off the engine then it works again. I also have noticed that my auto start/stop hasn't been turning on & off anymore.
Additional Notes:
Not long after I bought my 2020 GMC Terrain my adaptive cruise started disengaging. There are never any warning lights, except the noise and vibration of the seat before it shuts off then tells you it's disengaging. I didn't think anything of it until it's became a regular occurrence in the last month or two. I tell my dealership about it and they drive it but it never disengages on them, so they say nothing is wrong with my vehicle. I have a picture of the "adaptive cruise disengaging" and video of where I can't reset it until after about 15 or so minutes or letting my car set for a while or turning off the engine then it works again. I also have noticed that my auto start/stop hasn't been turning on & off anymore.
Mfg Campaign: 11432173
Recall Date: Sep 8, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Not long after I bought my 2020 GMC Terrain my adaptive cruise started disengaging. There are never any warning lights, except the noise and vibration of the seat before it shuts off then tells you it's disengaging. I didn't think anything of it until it's became a regular occurrence in the last month or two. I tell my dealership about it and they drive it but it never disengages on them, so they say nothing is wrong with my vehicle. I have a picture of the "adaptive cruise disengaging" and video of where I can't reset it until after about 15 or so minutes or letting my car set for a while or turning off the engine then it works again. I also have noticed that my auto start/stop hasn't been turning on & off anymore.
Corrective Action:
Not long after I bought my 2020 GMC Terrain my adaptive cruise started disengaging. There are never any warning lights, except the noise and vibration of the seat before it shuts off then tells you it's disengaging. I didn't think anything of it until it's became a regular occurrence in the last month or two. I tell my dealership about it and they drive it but it never disengages on them, so they say nothing is wrong with my vehicle. I have a picture of the "adaptive cruise disengaging" and video of where I can't reset it until after about 15 or so minutes or letting my car set for a while or turning off the engine then it works again. I also have noticed that my auto start/stop hasn't been turning on & off anymore.
Additional Notes:
Not long after I bought my 2020 GMC Terrain my adaptive cruise started disengaging. There are never any warning lights, except the noise and vibration of the seat before it shuts off then tells you it's disengaging. I didn't think anything of it until it's became a regular occurrence in the last month or two. I tell my dealership about it and they drive it but it never disengages on them, so they say nothing is wrong with my vehicle. I have a picture of the "adaptive cruise disengaging" and video of where I can't reset it until after about 15 or so minutes or letting my car set for a while or turning off the engine then it works again. I also have noticed that my auto start/stop hasn't been turning on & off anymore.
Mfg Campaign: 11432173
Recall Date: Sep 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SENSOR
Potential Consequences:
On fairly level ground, reduce speed hill descent control msg has activated (12 mile and maxwell area 2x, Rochester Hills Kohls parking lot exit) and once entering river bend dr. vehicle has also has had activated brakes on oak hill street in rochester. the vehicle has less than 4100 miles. very concerning about activated brakes.
Corrective Action:
On fairly level ground, reduce speed hill descent control msg has activated (12 mile and maxwell area 2x, Rochester Hills Kohls parking lot exit) and once entering river bend dr. vehicle has also has had activated brakes on oak hill street in rochester. the vehicle has less than 4100 miles. very concerning about activated brakes.
Additional Notes:
On fairly level ground, reduce speed hill descent control msg has activated (12 mile and maxwell area 2x, Rochester Hills Kohls parking lot exit) and once entering river bend dr. vehicle has also has had activated brakes on oak hill street in rochester. the vehicle has less than 4100 miles. very concerning about activated brakes.
Mfg Campaign: 11422295
Recall Date: Jun 25, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On fairly level ground, reduce speed hill descent control msg has activated (12 mile and maxwell area 2x, Rochester Hills Kohls parking lot exit) and once entering river bend dr. vehicle has also has had activated brakes on oak hill street in rochester. the vehicle has less than 4100 miles. very concerning about activated brakes.
Corrective Action:
On fairly level ground, reduce speed hill descent control msg has activated (12 mile and maxwell area 2x, Rochester Hills Kohls parking lot exit) and once entering river bend dr. vehicle has also has had activated brakes on oak hill street in rochester. the vehicle has less than 4100 miles. very concerning about activated brakes.
Additional Notes:
On fairly level ground, reduce speed hill descent control msg has activated (12 mile and maxwell area 2x, Rochester Hills Kohls parking lot exit) and once entering river bend dr. vehicle has also has had activated brakes on oak hill street in rochester. the vehicle has less than 4100 miles. very concerning about activated brakes.
Mfg Campaign: 11422295
Recall Date: Jun 25, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After starting my vehicle on May 28, 2021, the infotainment screen was pink and green with lines. The radio was playing loudly, and I had not previously set it to that volume. Additionally, the volume control button did not work. I headed to the nearest GM dealer, and I did not attempt to turn off the screen. A service representative said I needed an appointment, and I could not be seen until one day during the next week. I needed the turn-by-turn navigation, and I did not know if the issue would worsen or cause other issues, so I asked for a rental vehicle. My vehicle had accumulated less than 10,000 miles, and I have an extended warranty. I was told the vehicle has to be diagnosed before a rental is approved, and their loaner vehicles were out for two and a half weeks. Every dealership I called stated I could not get an appointment that day. I asked GM to call dealers, and nothing worked. GM said if I rented a vehicle, they would not reimburse me because my vehicle would need to be diagnosed beforehand, with a minimum of a one-day, overnight stay. Normally, the back-up camera takes too long to transition to the radio screen, and it has temporarily appeared black. At less than 300 miles, the vehicle stopped going into drive. That occurred three times, placing me into a dangerous situation the third time, before the selling dealer decided to replace the transmission. At less than 8,000 miles, the driver door switch had to be replaced. I purchased the vehicle with seven accumulated miles. I am still getting familiar with this state, so I need navigation, but it would have caused major safety issues had I attempted to visit family members out-of-state, like I had planned, without turn-by-turn navigation. I had to forgo visiting my family. If more pressing issues had arisen, I would have been completely stranded, over a long weekend, and possibly on a roadside, like before. If I had a family emergency to attend to, the situation would have been horrible.
Corrective Action:
After starting my vehicle on May 28, 2021, the infotainment screen was pink and green with lines. The radio was playing loudly, and I had not previously set it to that volume. Additionally, the volume control button did not work. I headed to the nearest GM dealer, and I did not attempt to turn off the screen. A service representative said I needed an appointment, and I could not be seen until one day during the next week. I needed the turn-by-turn navigation, and I did not know if the issue would worsen or cause other issues, so I asked for a rental vehicle. My vehicle had accumulated less than 10,000 miles, and I have an extended warranty. I was told the vehicle has to be diagnosed before a rental is approved, and their loaner vehicles were out for two and a half weeks. Every dealership I called stated I could not get an appointment that day. I asked GM to call dealers, and nothing worked. GM said if I rented a vehicle, they would not reimburse me because my vehicle would need to be diagnosed beforehand, with a minimum of a one-day, overnight stay. Normally, the back-up camera takes too long to transition to the radio screen, and it has temporarily appeared black. At less than 300 miles, the vehicle stopped going into drive. That occurred three times, placing me into a dangerous situation the third time, before the selling dealer decided to replace the transmission. At less than 8,000 miles, the driver door switch had to be replaced. I purchased the vehicle with seven accumulated miles. I am still getting familiar with this state, so I need navigation, but it would have caused major safety issues had I attempted to visit family members out-of-state, like I had planned, without turn-by-turn navigation. I had to forgo visiting my family. If more pressing issues had arisen, I would have been completely stranded, over a long weekend, and possibly on a roadside, like before. If I had a family emergency to attend to, the situation would have been horrible.
Additional Notes:
After starting my vehicle on May 28, 2021, the infotainment screen was pink and green with lines. The radio was playing loudly, and I had not previously set it to that volume. Additionally, the volume control button did not work. I headed to the nearest GM dealer, and I did not attempt to turn off the screen. A service representative said I needed an appointment, and I could not be seen until one day during the next week. I needed the turn-by-turn navigation, and I did not know if the issue would worsen or cause other issues, so I asked for a rental vehicle. My vehicle had accumulated less than 10,000 miles, and I have an extended warranty. I was told the vehicle has to be diagnosed before a rental is approved, and their loaner vehicles were out for two and a half weeks. Every dealership I called stated I could not get an appointment that day. I asked GM to call dealers, and nothing worked. GM said if I rented a vehicle, they would not reimburse me because my vehicle would need to be diagnosed beforehand, with a minimum of a one-day, overnight stay. Normally, the back-up camera takes too long to transition to the radio screen, and it has temporarily appeared black. At less than 300 miles, the vehicle stopped going into drive. That occurred three times, placing me into a dangerous situation the third time, before the selling dealer decided to replace the transmission. At less than 8,000 miles, the driver door switch had to be replaced. I purchased the vehicle with seven accumulated miles. I am still getting familiar with this state, so I need navigation, but it would have caused major safety issues had I attempted to visit family members out-of-state, like I had planned, without turn-by-turn navigation. I had to forgo visiting my family. If more pressing issues had arisen, I would have been completely stranded, over a long weekend, and possibly on a roadside, like before. If I had a family emergency to attend to, the situation would have been horrible.
Mfg Campaign: 11419078
Recall Date: May 31, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE STARTING VEHICLE THE INFOTAINMENT SCREEN WENT BLACK AND NOTHING WOULD WORK. STAYED THIS WAY WHILE DRIVING. STOPPED TURNED OFF CAR AND STILL DIDNT WORK. WAS TOLD IT WAS THE DATA COMMUNICATIONS MODULE.
Corrective Action:
WHILE STARTING VEHICLE THE INFOTAINMENT SCREEN WENT BLACK AND NOTHING WOULD WORK. STAYED THIS WAY WHILE DRIVING. STOPPED TURNED OFF CAR AND STILL DIDNT WORK. WAS TOLD IT WAS THE DATA COMMUNICATIONS MODULE.
Additional Notes:
WHILE STARTING VEHICLE THE INFOTAINMENT SCREEN WENT BLACK AND NOTHING WOULD WORK. STAYED THIS WAY WHILE DRIVING. STOPPED TURNED OFF CAR AND STILL DIDNT WORK. WAS TOLD IT WAS THE DATA COMMUNICATIONS MODULE.
Mfg Campaign: 11414329
Recall Date: Apr 28, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SERVICE BRAKE ASSIST MESSAGE CAME ACROSS SCREEN AFTER I WAS UNABLE TO PUSH DOWN BRAKE PEDAL.
Corrective Action:
SERVICE BRAKE ASSIST MESSAGE CAME ACROSS SCREEN AFTER I WAS UNABLE TO PUSH DOWN BRAKE PEDAL.
Additional Notes:
SERVICE BRAKE ASSIST MESSAGE CAME ACROSS SCREEN AFTER I WAS UNABLE TO PUSH DOWN BRAKE PEDAL.
Mfg Campaign: 11405166
Recall Date: Mar 27, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I AM A MALE OF 6'1" HEIGHT AND FIND IT VERY HARD TO SEE OUT THE REARVIEW MIRROR WHEN I DRIVE MY WIFE'S GMC TERRAIN. BECAUSE OF THE LIMITED MOBILITY OF THE MIRROR, I AM UNABLE TO SEE OTHER CARS BEHIND MY VEHICLE WITHOUT LOWERING MY HEAD AND RECLINING MY SEAT BACKWARDS, BOTH OF WHICH CAN BE VERY DANGEROUS TO DO WHILE DRIVING. I WOULD LIKE TO SEE THE MIRROR ADJUSTED TO BE LONGER, OR ABLE TO BE ADJUSTED FURTHER UPWARD TO IMPROVE VISIBILITY FOR TALLER PEOPLE, LIKE MYSELF.
Corrective Action:
I AM A MALE OF 6'1" HEIGHT AND FIND IT VERY HARD TO SEE OUT THE REARVIEW MIRROR WHEN I DRIVE MY WIFE'S GMC TERRAIN. BECAUSE OF THE LIMITED MOBILITY OF THE MIRROR, I AM UNABLE TO SEE OTHER CARS BEHIND MY VEHICLE WITHOUT LOWERING MY HEAD AND RECLINING MY SEAT BACKWARDS, BOTH OF WHICH CAN BE VERY DANGEROUS TO DO WHILE DRIVING. I WOULD LIKE TO SEE THE MIRROR ADJUSTED TO BE LONGER, OR ABLE TO BE ADJUSTED FURTHER UPWARD TO IMPROVE VISIBILITY FOR TALLER PEOPLE, LIKE MYSELF.
Additional Notes:
I AM A MALE OF 6'1" HEIGHT AND FIND IT VERY HARD TO SEE OUT THE REARVIEW MIRROR WHEN I DRIVE MY WIFE'S GMC TERRAIN. BECAUSE OF THE LIMITED MOBILITY OF THE MIRROR, I AM UNABLE TO SEE OTHER CARS BEHIND MY VEHICLE WITHOUT LOWERING MY HEAD AND RECLINING MY SEAT BACKWARDS, BOTH OF WHICH CAN BE VERY DANGEROUS TO DO WHILE DRIVING. I WOULD LIKE TO SEE THE MIRROR ADJUSTED TO BE LONGER, OR ABLE TO BE ADJUSTED FURTHER UPWARD TO IMPROVE VISIBILITY FOR TALLER PEOPLE, LIKE MYSELF.
Mfg Campaign: 11403615
Recall Date: Mar 17, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN EVER I GO TO TURN MY STEERING WHEEL AND I GO TP PUCH IN THE GAS PEDDLE THERE IS A VIBRATION DURING MOTION.
Corrective Action:
WHEN EVER I GO TO TURN MY STEERING WHEEL AND I GO TP PUCH IN THE GAS PEDDLE THERE IS A VIBRATION DURING MOTION.
Additional Notes:
WHEN EVER I GO TO TURN MY STEERING WHEEL AND I GO TP PUCH IN THE GAS PEDDLE THERE IS A VIBRATION DURING MOTION.
Mfg Campaign: 11399393
Recall Date: Mar 5, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE IS UNSAFE DUE TO A VIOLENT SIDE TO SIDE WOBBLE IN THE FRONT END MUCH LIKE THE JEEP DEATH WOBBLE. THIS HAPPENS CONSTANTLY ANYWHERE FROM 30MPH - 70MPH USUALLY AFTER HITTING A SMALL BUMP OR WHEN TURNING HARD. THE TURNING ASPECT IS WHERE IT HAS BECOME VERY DANGEROUS ON SLIPPERY SURFACES AS THE CAR THEN SLIDES OUT. I LIVE IN THE MOUNTAINS WHERE THIS IS A NORMAL OCCURANCE. I AM ACTUALLY AFRAID TO DRIVE THIS VEHICLE ANY LONGER. THE DEALERS HAVE CONFIRMED THE ISSUE, BUT STATES THAT GM DOES NOT HAVE A FIX FOR THIS AS OF NOW. I HAVE HEARD THIS IS AFFECTING ONLY THE AWD TERRAINS AND EQUINOX PLATFORMS. GM HAS BEEN UNRESPONSIVE TRYING TO GET AN ANSWER OR GETTING THIS FIXED. THE CAR HAS BEEN INTO MULTIPLE DEALERSHIPS SEVERAL TIMES FOR THIS SAME ISSUE AND HAS BEEN HAPPENING SINCE THE CAR TURNED ABOUT 2400 MILES AND HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN FOR THE PAST 6000 MILES.
Corrective Action:
THIS VEHICLE IS UNSAFE DUE TO A VIOLENT SIDE TO SIDE WOBBLE IN THE FRONT END MUCH LIKE THE JEEP DEATH WOBBLE. THIS HAPPENS CONSTANTLY ANYWHERE FROM 30MPH - 70MPH USUALLY AFTER HITTING A SMALL BUMP OR WHEN TURNING HARD. THE TURNING ASPECT IS WHERE IT HAS BECOME VERY DANGEROUS ON SLIPPERY SURFACES AS THE CAR THEN SLIDES OUT. I LIVE IN THE MOUNTAINS WHERE THIS IS A NORMAL OCCURANCE. I AM ACTUALLY AFRAID TO DRIVE THIS VEHICLE ANY LONGER. THE DEALERS HAVE CONFIRMED THE ISSUE, BUT STATES THAT GM DOES NOT HAVE A FIX FOR THIS AS OF NOW. I HAVE HEARD THIS IS AFFECTING ONLY THE AWD TERRAINS AND EQUINOX PLATFORMS. GM HAS BEEN UNRESPONSIVE TRYING TO GET AN ANSWER OR GETTING THIS FIXED. THE CAR HAS BEEN INTO MULTIPLE DEALERSHIPS SEVERAL TIMES FOR THIS SAME ISSUE AND HAS BEEN HAPPENING SINCE THE CAR TURNED ABOUT 2400 MILES AND HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN FOR THE PAST 6000 MILES.
Additional Notes:
THIS VEHICLE IS UNSAFE DUE TO A VIOLENT SIDE TO SIDE WOBBLE IN THE FRONT END MUCH LIKE THE JEEP DEATH WOBBLE. THIS HAPPENS CONSTANTLY ANYWHERE FROM 30MPH - 70MPH USUALLY AFTER HITTING A SMALL BUMP OR WHEN TURNING HARD. THE TURNING ASPECT IS WHERE IT HAS BECOME VERY DANGEROUS ON SLIPPERY SURFACES AS THE CAR THEN SLIDES OUT. I LIVE IN THE MOUNTAINS WHERE THIS IS A NORMAL OCCURANCE. I AM ACTUALLY AFRAID TO DRIVE THIS VEHICLE ANY LONGER. THE DEALERS HAVE CONFIRMED THE ISSUE, BUT STATES THAT GM DOES NOT HAVE A FIX FOR THIS AS OF NOW. I HAVE HEARD THIS IS AFFECTING ONLY THE AWD TERRAINS AND EQUINOX PLATFORMS. GM HAS BEEN UNRESPONSIVE TRYING TO GET AN ANSWER OR GETTING THIS FIXED. THE CAR HAS BEEN INTO MULTIPLE DEALERSHIPS SEVERAL TIMES FOR THIS SAME ISSUE AND HAS BEEN HAPPENING SINCE THE CAR TURNED ABOUT 2400 MILES AND HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN FOR THE PAST 6000 MILES.
Mfg Campaign: 11396428
Recall Date: Feb 16, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THIS VEHICLE IS UNSAFE DUE TO A VIOLENT SIDE TO SIDE WOBBLE IN THE FRONT END MUCH LIKE THE JEEP DEATH WOBBLE. THIS HAPPENS CONSTANTLY ANYWHERE FROM 30MPH - 70MPH USUALLY AFTER HITTING A SMALL BUMP OR WHEN TURNING HARD. THE TURNING ASPECT IS WHERE IT HAS BECOME VERY DANGEROUS ON SLIPPERY SURFACES AS THE CAR THEN SLIDES OUT. I LIVE IN THE MOUNTAINS WHERE THIS IS A NORMAL OCCURANCE. I AM ACTUALLY AFRAID TO DRIVE THIS VEHICLE ANY LONGER. THE DEALERS HAVE CONFIRMED THE ISSUE, BUT STATES THAT GM DOES NOT HAVE A FIX FOR THIS AS OF NOW. I HAVE HEARD THIS IS AFFECTING ONLY THE AWD TERRAINS AND EQUINOX PLATFORMS. GM HAS BEEN UNRESPONSIVE TRYING TO GET AN ANSWER OR GETTING THIS FIXED. THE CAR HAS BEEN INTO MULTIPLE DEALERSHIPS SEVERAL TIMES FOR THIS SAME ISSUE AND HAS BEEN HAPPENING SINCE THE CAR TURNED ABOUT 2400 MILES AND HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN FOR THE PAST 6000 MILES.
Corrective Action:
THIS VEHICLE IS UNSAFE DUE TO A VIOLENT SIDE TO SIDE WOBBLE IN THE FRONT END MUCH LIKE THE JEEP DEATH WOBBLE. THIS HAPPENS CONSTANTLY ANYWHERE FROM 30MPH - 70MPH USUALLY AFTER HITTING A SMALL BUMP OR WHEN TURNING HARD. THE TURNING ASPECT IS WHERE IT HAS BECOME VERY DANGEROUS ON SLIPPERY SURFACES AS THE CAR THEN SLIDES OUT. I LIVE IN THE MOUNTAINS WHERE THIS IS A NORMAL OCCURANCE. I AM ACTUALLY AFRAID TO DRIVE THIS VEHICLE ANY LONGER. THE DEALERS HAVE CONFIRMED THE ISSUE, BUT STATES THAT GM DOES NOT HAVE A FIX FOR THIS AS OF NOW. I HAVE HEARD THIS IS AFFECTING ONLY THE AWD TERRAINS AND EQUINOX PLATFORMS. GM HAS BEEN UNRESPONSIVE TRYING TO GET AN ANSWER OR GETTING THIS FIXED. THE CAR HAS BEEN INTO MULTIPLE DEALERSHIPS SEVERAL TIMES FOR THIS SAME ISSUE AND HAS BEEN HAPPENING SINCE THE CAR TURNED ABOUT 2400 MILES AND HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN FOR THE PAST 6000 MILES.
Additional Notes:
THIS VEHICLE IS UNSAFE DUE TO A VIOLENT SIDE TO SIDE WOBBLE IN THE FRONT END MUCH LIKE THE JEEP DEATH WOBBLE. THIS HAPPENS CONSTANTLY ANYWHERE FROM 30MPH - 70MPH USUALLY AFTER HITTING A SMALL BUMP OR WHEN TURNING HARD. THE TURNING ASPECT IS WHERE IT HAS BECOME VERY DANGEROUS ON SLIPPERY SURFACES AS THE CAR THEN SLIDES OUT. I LIVE IN THE MOUNTAINS WHERE THIS IS A NORMAL OCCURANCE. I AM ACTUALLY AFRAID TO DRIVE THIS VEHICLE ANY LONGER. THE DEALERS HAVE CONFIRMED THE ISSUE, BUT STATES THAT GM DOES NOT HAVE A FIX FOR THIS AS OF NOW. I HAVE HEARD THIS IS AFFECTING ONLY THE AWD TERRAINS AND EQUINOX PLATFORMS. GM HAS BEEN UNRESPONSIVE TRYING TO GET AN ANSWER OR GETTING THIS FIXED. THE CAR HAS BEEN INTO MULTIPLE DEALERSHIPS SEVERAL TIMES FOR THIS SAME ISSUE AND HAS BEEN HAPPENING SINCE THE CAR TURNED ABOUT 2400 MILES AND HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN FOR THE PAST 6000 MILES.
Mfg Campaign: 11396428
Recall Date: Feb 16, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
THIS VEHICLE IS UNSAFE DUE TO A VIOLENT SIDE TO SIDE WOBBLE IN THE FRONT END MUCH LIKE THE JEEP DEATH WOBBLE. THIS HAPPENS CONSTANTLY ANYWHERE FROM 30MPH - 70MPH USUALLY AFTER HITTING A SMALL BUMP OR WHEN TURNING HARD. THE TURNING ASPECT IS WHERE IT HAS BECOME VERY DANGEROUS ON SLIPPERY SURFACES AS THE CAR THEN SLIDES OUT. I LIVE IN THE MOUNTAINS WHERE THIS IS A NORMAL OCCURANCE. I AM ACTUALLY AFRAID TO DRIVE THIS VEHICLE ANY LONGER. THE DEALERS HAVE CONFIRMED THE ISSUE, BUT STATES THAT GM DOES NOT HAVE A FIX FOR THIS AS OF NOW. I HAVE HEARD THIS IS AFFECTING ONLY THE AWD TERRAINS AND EQUINOX PLATFORMS. GM HAS BEEN UNRESPONSIVE TRYING TO GET AN ANSWER OR GETTING THIS FIXED. THE CAR HAS BEEN INTO MULTIPLE DEALERSHIPS SEVERAL TIMES FOR THIS SAME ISSUE AND HAS BEEN HAPPENING SINCE THE CAR TURNED ABOUT 2400 MILES AND HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN FOR THE PAST 6000 MILES.
Corrective Action:
THIS VEHICLE IS UNSAFE DUE TO A VIOLENT SIDE TO SIDE WOBBLE IN THE FRONT END MUCH LIKE THE JEEP DEATH WOBBLE. THIS HAPPENS CONSTANTLY ANYWHERE FROM 30MPH - 70MPH USUALLY AFTER HITTING A SMALL BUMP OR WHEN TURNING HARD. THE TURNING ASPECT IS WHERE IT HAS BECOME VERY DANGEROUS ON SLIPPERY SURFACES AS THE CAR THEN SLIDES OUT. I LIVE IN THE MOUNTAINS WHERE THIS IS A NORMAL OCCURANCE. I AM ACTUALLY AFRAID TO DRIVE THIS VEHICLE ANY LONGER. THE DEALERS HAVE CONFIRMED THE ISSUE, BUT STATES THAT GM DOES NOT HAVE A FIX FOR THIS AS OF NOW. I HAVE HEARD THIS IS AFFECTING ONLY THE AWD TERRAINS AND EQUINOX PLATFORMS. GM HAS BEEN UNRESPONSIVE TRYING TO GET AN ANSWER OR GETTING THIS FIXED. THE CAR HAS BEEN INTO MULTIPLE DEALERSHIPS SEVERAL TIMES FOR THIS SAME ISSUE AND HAS BEEN HAPPENING SINCE THE CAR TURNED ABOUT 2400 MILES AND HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN FOR THE PAST 6000 MILES.
Additional Notes:
THIS VEHICLE IS UNSAFE DUE TO A VIOLENT SIDE TO SIDE WOBBLE IN THE FRONT END MUCH LIKE THE JEEP DEATH WOBBLE. THIS HAPPENS CONSTANTLY ANYWHERE FROM 30MPH - 70MPH USUALLY AFTER HITTING A SMALL BUMP OR WHEN TURNING HARD. THE TURNING ASPECT IS WHERE IT HAS BECOME VERY DANGEROUS ON SLIPPERY SURFACES AS THE CAR THEN SLIDES OUT. I LIVE IN THE MOUNTAINS WHERE THIS IS A NORMAL OCCURANCE. I AM ACTUALLY AFRAID TO DRIVE THIS VEHICLE ANY LONGER. THE DEALERS HAVE CONFIRMED THE ISSUE, BUT STATES THAT GM DOES NOT HAVE A FIX FOR THIS AS OF NOW. I HAVE HEARD THIS IS AFFECTING ONLY THE AWD TERRAINS AND EQUINOX PLATFORMS. GM HAS BEEN UNRESPONSIVE TRYING TO GET AN ANSWER OR GETTING THIS FIXED. THE CAR HAS BEEN INTO MULTIPLE DEALERSHIPS SEVERAL TIMES FOR THIS SAME ISSUE AND HAS BEEN HAPPENING SINCE THE CAR TURNED ABOUT 2400 MILES AND HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN FOR THE PAST 6000 MILES.
Mfg Campaign: 11396428
Recall Date: Feb 16, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY AIR BAG WARNING LIGHT/DASHBOARD MESSAGE HAS COME ON 7 TIMES IN THE LAST 3 WEEKS, ALONG WITH 4 OTHER TIMES IN THE 2 MONTHS PRIOR, BUT THE GMC DEALERSHIP WILL NOT INVESTIGATE SINCE IT DOES NOT STAY ON. AT THE MOST RECENT EVENT THIS WEEKEND, I PRESSED ONSTAR, AND THEY RAN DIAGNOSTICS AND EMAILED ME THE "B0085" DETECTED ERROR CODE, BUT MY DEALERSHIP WILL STILL NOT INVESTIGATE, SINCE THE LIGHT WENT OUT. THE LIGHT HAS COME ON AT STARTUP AND WHILE DRIVING. WARNINGS HAVE COME ON 8/27/20, 10/5, 10/8, 10/12, 111/28, 12/2, 12/8(X2), 12/11, 12/14, AND 12/19/20.
Corrective Action:
MY AIR BAG WARNING LIGHT/DASHBOARD MESSAGE HAS COME ON 7 TIMES IN THE LAST 3 WEEKS, ALONG WITH 4 OTHER TIMES IN THE 2 MONTHS PRIOR, BUT THE GMC DEALERSHIP WILL NOT INVESTIGATE SINCE IT DOES NOT STAY ON. AT THE MOST RECENT EVENT THIS WEEKEND, I PRESSED ONSTAR, AND THEY RAN DIAGNOSTICS AND EMAILED ME THE "B0085" DETECTED ERROR CODE, BUT MY DEALERSHIP WILL STILL NOT INVESTIGATE, SINCE THE LIGHT WENT OUT. THE LIGHT HAS COME ON AT STARTUP AND WHILE DRIVING. WARNINGS HAVE COME ON 8/27/20, 10/5, 10/8, 10/12, 111/28, 12/2, 12/8(X2), 12/11, 12/14, AND 12/19/20.
Additional Notes:
MY AIR BAG WARNING LIGHT/DASHBOARD MESSAGE HAS COME ON 7 TIMES IN THE LAST 3 WEEKS, ALONG WITH 4 OTHER TIMES IN THE 2 MONTHS PRIOR, BUT THE GMC DEALERSHIP WILL NOT INVESTIGATE SINCE IT DOES NOT STAY ON. AT THE MOST RECENT EVENT THIS WEEKEND, I PRESSED ONSTAR, AND THEY RAN DIAGNOSTICS AND EMAILED ME THE "B0085" DETECTED ERROR CODE, BUT MY DEALERSHIP WILL STILL NOT INVESTIGATE, SINCE THE LIGHT WENT OUT. THE LIGHT HAS COME ON AT STARTUP AND WHILE DRIVING. WARNINGS HAVE COME ON 8/27/20, 10/5, 10/8, 10/12, 111/28, 12/2, 12/8(X2), 12/11, 12/14, AND 12/19/20.
Mfg Campaign: 11384441
Recall Date: Dec 21, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE WAS ON 1/8 OF A TANK,I TRIED TO FILL, IT WOULD ONLY TAKE ON 5 GALLONS OF FUEL, GAS GAUGE READ FULL. REPORTED TO DEALER, THERE IS A 'BULLETIN' ON THE VEHICLE, FUEL TANK WAS REPLACED. AFTER SUCCESSFULLY FILLING TANK 3 TIMES, IT HAPPENED AGAIN, RETURNED VEHICLE TO DEALER, THEY COULD NOT REPLICATE, BROUGHT VEHICLE HOME, DEALER WAS ABLE TO FILL TANK WITH APPROX 13 GALLONS, I RAN IT TO 1/8 OF A TANK TRIED TO FILL AND IT CONTINUES TO ONLY FILL WITH 2-6 GALLONS, AND RECORD ON THE GAUGE A FULL TANK. VERY DIFFICULT TO TELL HOW MUCH FUEL IS ON BOARD. MEETING WITH GMC DISTRICT REP 11/19/2020. THEY SUGGESTED I DRIVE IT TILL IT RUNS OUT OF FUEL AS TO SEE WHAT THE GAUGE READS! REALLY? HELP PLEASE! I HAVE PHOTOS OF THE PUMPS AND DASHBOARD TO RECORD AND TIME STAMP. I NEED HELP PLEASE! THE FIRST OCCURRENCE WAS SEPTEMBER 28, 2020 , SECOND OCCURRENCE OCTOBER 16,2020 AND THIRD WAS NOVEMBER 15,2020. THE VEHICLE WAS RETURNED TO THE DEALER ON OCTOBER 16, THEY TRIED TO REPLICATE WITH NO LUCK, VEHICLE WAS RETURNED TO ME NOVEMBER 11,2020! 26 DAYS LATER. HELP!
Corrective Action:
VEHICLE WAS ON 1/8 OF A TANK,I TRIED TO FILL, IT WOULD ONLY TAKE ON 5 GALLONS OF FUEL, GAS GAUGE READ FULL. REPORTED TO DEALER, THERE IS A 'BULLETIN' ON THE VEHICLE, FUEL TANK WAS REPLACED. AFTER SUCCESSFULLY FILLING TANK 3 TIMES, IT HAPPENED AGAIN, RETURNED VEHICLE TO DEALER, THEY COULD NOT REPLICATE, BROUGHT VEHICLE HOME, DEALER WAS ABLE TO FILL TANK WITH APPROX 13 GALLONS, I RAN IT TO 1/8 OF A TANK TRIED TO FILL AND IT CONTINUES TO ONLY FILL WITH 2-6 GALLONS, AND RECORD ON THE GAUGE A FULL TANK. VERY DIFFICULT TO TELL HOW MUCH FUEL IS ON BOARD. MEETING WITH GMC DISTRICT REP 11/19/2020. THEY SUGGESTED I DRIVE IT TILL IT RUNS OUT OF FUEL AS TO SEE WHAT THE GAUGE READS! REALLY? HELP PLEASE! I HAVE PHOTOS OF THE PUMPS AND DASHBOARD TO RECORD AND TIME STAMP. I NEED HELP PLEASE! THE FIRST OCCURRENCE WAS SEPTEMBER 28, 2020 , SECOND OCCURRENCE OCTOBER 16,2020 AND THIRD WAS NOVEMBER 15,2020. THE VEHICLE WAS RETURNED TO THE DEALER ON OCTOBER 16, THEY TRIED TO REPLICATE WITH NO LUCK, VEHICLE WAS RETURNED TO ME NOVEMBER 11,2020! 26 DAYS LATER. HELP!
Additional Notes:
VEHICLE WAS ON 1/8 OF A TANK,I TRIED TO FILL, IT WOULD ONLY TAKE ON 5 GALLONS OF FUEL, GAS GAUGE READ FULL. REPORTED TO DEALER, THERE IS A 'BULLETIN' ON THE VEHICLE, FUEL TANK WAS REPLACED. AFTER SUCCESSFULLY FILLING TANK 3 TIMES, IT HAPPENED AGAIN, RETURNED VEHICLE TO DEALER, THEY COULD NOT REPLICATE, BROUGHT VEHICLE HOME, DEALER WAS ABLE TO FILL TANK WITH APPROX 13 GALLONS, I RAN IT TO 1/8 OF A TANK TRIED TO FILL AND IT CONTINUES TO ONLY FILL WITH 2-6 GALLONS, AND RECORD ON THE GAUGE A FULL TANK. VERY DIFFICULT TO TELL HOW MUCH FUEL IS ON BOARD. MEETING WITH GMC DISTRICT REP 11/19/2020. THEY SUGGESTED I DRIVE IT TILL IT RUNS OUT OF FUEL AS TO SEE WHAT THE GAUGE READS! REALLY? HELP PLEASE! I HAVE PHOTOS OF THE PUMPS AND DASHBOARD TO RECORD AND TIME STAMP. I NEED HELP PLEASE! THE FIRST OCCURRENCE WAS SEPTEMBER 28, 2020 , SECOND OCCURRENCE OCTOBER 16,2020 AND THIRD WAS NOVEMBER 15,2020. THE VEHICLE WAS RETURNED TO THE DEALER ON OCTOBER 16, THEY TRIED TO REPLICATE WITH NO LUCK, VEHICLE WAS RETURNED TO ME NOVEMBER 11,2020! 26 DAYS LATER. HELP!
Mfg Campaign: 11375306
Recall Date: Nov 18, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ONLY A MONTH AFTER PURCHASING MY VEHICLE I STARTED TO FEEL A WOBBLE IN THE FRONT END WHEN ACCELERATING UP HILLS AND TURNING WHILE ON THE GAS. I TOOK IT TO THE DEALER AND THEY CHANGED OUT THE FRONT TIRES STATING THAT THE PROBLEM HAD BEEN FIXED. ONCE AGAIN WHILE DRIVING THE PROBLEM PERSISTED. I TOOK THE CAR BACK TO THE DEALER AGAIN AND THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG AND SUGGESTED THAT I MAKE AN APPOINTMENT TO GO FOR A DRIVE WITH THE MECHANIC TO SHOW THEM WHAT IS HAPPENING. I MADE AN APPOINTMENT. A DAY BEFORE THE APPOINTMENT I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT AN EMPLOYEE RECENTLY PURCHASED THE SAME CAR AND THEY ARE HAVING SIMILAR DIFFICULTIES. THEY FOUND ONLINE THAT GMC WAS REQUESTING INFORMATION FROM DEALERS ABOUT THE PROBLEM AND WAS TOLD THAT I NOW NEED TO WAIT FOR GMC TO COME UP WITH A SOLUTION. MY CAR SHAKES EVERY TIME THAT I DRIVE IT, IT'S AWFUL, AND IT ONLY HAS AROUND 6,000 MILES ON IT. I'M NOT SURE WHAT TO DO BECAUSE THE DEALERSHIP TOLD ME THAT I HAVE TO WAIT FOR A SOLUTION. THEY ARE NOT EVEN TRYING TO FIX ANYTHING AT THIS TIME. PLEASE HELP.
Corrective Action:
ONLY A MONTH AFTER PURCHASING MY VEHICLE I STARTED TO FEEL A WOBBLE IN THE FRONT END WHEN ACCELERATING UP HILLS AND TURNING WHILE ON THE GAS. I TOOK IT TO THE DEALER AND THEY CHANGED OUT THE FRONT TIRES STATING THAT THE PROBLEM HAD BEEN FIXED. ONCE AGAIN WHILE DRIVING THE PROBLEM PERSISTED. I TOOK THE CAR BACK TO THE DEALER AGAIN AND THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG AND SUGGESTED THAT I MAKE AN APPOINTMENT TO GO FOR A DRIVE WITH THE MECHANIC TO SHOW THEM WHAT IS HAPPENING. I MADE AN APPOINTMENT. A DAY BEFORE THE APPOINTMENT I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT AN EMPLOYEE RECENTLY PURCHASED THE SAME CAR AND THEY ARE HAVING SIMILAR DIFFICULTIES. THEY FOUND ONLINE THAT GMC WAS REQUESTING INFORMATION FROM DEALERS ABOUT THE PROBLEM AND WAS TOLD THAT I NOW NEED TO WAIT FOR GMC TO COME UP WITH A SOLUTION. MY CAR SHAKES EVERY TIME THAT I DRIVE IT, IT'S AWFUL, AND IT ONLY HAS AROUND 6,000 MILES ON IT. I'M NOT SURE WHAT TO DO BECAUSE THE DEALERSHIP TOLD ME THAT I HAVE TO WAIT FOR A SOLUTION. THEY ARE NOT EVEN TRYING TO FIX ANYTHING AT THIS TIME. PLEASE HELP.
Additional Notes:
ONLY A MONTH AFTER PURCHASING MY VEHICLE I STARTED TO FEEL A WOBBLE IN THE FRONT END WHEN ACCELERATING UP HILLS AND TURNING WHILE ON THE GAS. I TOOK IT TO THE DEALER AND THEY CHANGED OUT THE FRONT TIRES STATING THAT THE PROBLEM HAD BEEN FIXED. ONCE AGAIN WHILE DRIVING THE PROBLEM PERSISTED. I TOOK THE CAR BACK TO THE DEALER AGAIN AND THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG AND SUGGESTED THAT I MAKE AN APPOINTMENT TO GO FOR A DRIVE WITH THE MECHANIC TO SHOW THEM WHAT IS HAPPENING. I MADE AN APPOINTMENT. A DAY BEFORE THE APPOINTMENT I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT AN EMPLOYEE RECENTLY PURCHASED THE SAME CAR AND THEY ARE HAVING SIMILAR DIFFICULTIES. THEY FOUND ONLINE THAT GMC WAS REQUESTING INFORMATION FROM DEALERS ABOUT THE PROBLEM AND WAS TOLD THAT I NOW NEED TO WAIT FOR GMC TO COME UP WITH A SOLUTION. MY CAR SHAKES EVERY TIME THAT I DRIVE IT, IT'S AWFUL, AND IT ONLY HAS AROUND 6,000 MILES ON IT. I'M NOT SURE WHAT TO DO BECAUSE THE DEALERSHIP TOLD ME THAT I HAVE TO WAIT FOR A SOLUTION. THEY ARE NOT EVEN TRYING TO FIX ANYTHING AT THIS TIME. PLEASE HELP.
Mfg Campaign: 11375056
Recall Date: Nov 17, 2020
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
ONLY A MONTH AFTER PURCHASING MY VEHICLE I STARTED TO FEEL A WOBBLE IN THE FRONT END WHEN ACCELERATING UP HILLS AND TURNING WHILE ON THE GAS. I TOOK IT TO THE DEALER AND THEY CHANGED OUT THE FRONT TIRES STATING THAT THE PROBLEM HAD BEEN FIXED. ONCE AGAIN WHILE DRIVING THE PROBLEM PERSISTED. I TOOK THE CAR BACK TO THE DEALER AGAIN AND THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG AND SUGGESTED THAT I MAKE AN APPOINTMENT TO GO FOR A DRIVE WITH THE MECHANIC TO SHOW THEM WHAT IS HAPPENING. I MADE AN APPOINTMENT. A DAY BEFORE THE APPOINTMENT I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT AN EMPLOYEE RECENTLY PURCHASED THE SAME CAR AND THEY ARE HAVING SIMILAR DIFFICULTIES. THEY FOUND ONLINE THAT GMC WAS REQUESTING INFORMATION FROM DEALERS ABOUT THE PROBLEM AND WAS TOLD THAT I NOW NEED TO WAIT FOR GMC TO COME UP WITH A SOLUTION. MY CAR SHAKES EVERY TIME THAT I DRIVE IT, IT'S AWFUL, AND IT ONLY HAS AROUND 6,000 MILES ON IT. I'M NOT SURE WHAT TO DO BECAUSE THE DEALERSHIP TOLD ME THAT I HAVE TO WAIT FOR A SOLUTION. THEY ARE NOT EVEN TRYING TO FIX ANYTHING AT THIS TIME. PLEASE HELP.
Corrective Action:
ONLY A MONTH AFTER PURCHASING MY VEHICLE I STARTED TO FEEL A WOBBLE IN THE FRONT END WHEN ACCELERATING UP HILLS AND TURNING WHILE ON THE GAS. I TOOK IT TO THE DEALER AND THEY CHANGED OUT THE FRONT TIRES STATING THAT THE PROBLEM HAD BEEN FIXED. ONCE AGAIN WHILE DRIVING THE PROBLEM PERSISTED. I TOOK THE CAR BACK TO THE DEALER AGAIN AND THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG AND SUGGESTED THAT I MAKE AN APPOINTMENT TO GO FOR A DRIVE WITH THE MECHANIC TO SHOW THEM WHAT IS HAPPENING. I MADE AN APPOINTMENT. A DAY BEFORE THE APPOINTMENT I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT AN EMPLOYEE RECENTLY PURCHASED THE SAME CAR AND THEY ARE HAVING SIMILAR DIFFICULTIES. THEY FOUND ONLINE THAT GMC WAS REQUESTING INFORMATION FROM DEALERS ABOUT THE PROBLEM AND WAS TOLD THAT I NOW NEED TO WAIT FOR GMC TO COME UP WITH A SOLUTION. MY CAR SHAKES EVERY TIME THAT I DRIVE IT, IT'S AWFUL, AND IT ONLY HAS AROUND 6,000 MILES ON IT. I'M NOT SURE WHAT TO DO BECAUSE THE DEALERSHIP TOLD ME THAT I HAVE TO WAIT FOR A SOLUTION. THEY ARE NOT EVEN TRYING TO FIX ANYTHING AT THIS TIME. PLEASE HELP.
Additional Notes:
ONLY A MONTH AFTER PURCHASING MY VEHICLE I STARTED TO FEEL A WOBBLE IN THE FRONT END WHEN ACCELERATING UP HILLS AND TURNING WHILE ON THE GAS. I TOOK IT TO THE DEALER AND THEY CHANGED OUT THE FRONT TIRES STATING THAT THE PROBLEM HAD BEEN FIXED. ONCE AGAIN WHILE DRIVING THE PROBLEM PERSISTED. I TOOK THE CAR BACK TO THE DEALER AGAIN AND THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG AND SUGGESTED THAT I MAKE AN APPOINTMENT TO GO FOR A DRIVE WITH THE MECHANIC TO SHOW THEM WHAT IS HAPPENING. I MADE AN APPOINTMENT. A DAY BEFORE THE APPOINTMENT I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT AN EMPLOYEE RECENTLY PURCHASED THE SAME CAR AND THEY ARE HAVING SIMILAR DIFFICULTIES. THEY FOUND ONLINE THAT GMC WAS REQUESTING INFORMATION FROM DEALERS ABOUT THE PROBLEM AND WAS TOLD THAT I NOW NEED TO WAIT FOR GMC TO COME UP WITH A SOLUTION. MY CAR SHAKES EVERY TIME THAT I DRIVE IT, IT'S AWFUL, AND IT ONLY HAS AROUND 6,000 MILES ON IT. I'M NOT SURE WHAT TO DO BECAUSE THE DEALERSHIP TOLD ME THAT I HAVE TO WAIT FOR A SOLUTION. THEY ARE NOT EVEN TRYING TO FIX ANYTHING AT THIS TIME. PLEASE HELP.
Mfg Campaign: 11375056
Recall Date: Nov 17, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWICE WITHIN THE LAST TWO MONTHS MY ENTIRE RADIO SHUT OFF, MY SCREEN WENT BLACK AND SO DID MY GAUGES FOR AT LEAST 20 SECONDS. THEN THEY JUST CAME BACK ON AND PICKED UP WHERE IT LEFT OFF.
Corrective Action:
TWICE WITHIN THE LAST TWO MONTHS MY ENTIRE RADIO SHUT OFF, MY SCREEN WENT BLACK AND SO DID MY GAUGES FOR AT LEAST 20 SECONDS. THEN THEY JUST CAME BACK ON AND PICKED UP WHERE IT LEFT OFF.
Additional Notes:
TWICE WITHIN THE LAST TWO MONTHS MY ENTIRE RADIO SHUT OFF, MY SCREEN WENT BLACK AND SO DID MY GAUGES FOR AT LEAST 20 SECONDS. THEN THEY JUST CAME BACK ON AND PICKED UP WHERE IT LEFT OFF.
Mfg Campaign: 11374234
Recall Date: Nov 12, 2020
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