Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 GMC Terrain vehicles. The sensing diagnostic module (SDM) that senses a crash and deploys the necessary air bags may not power down correctly when the vehicle is shut off, causing it to be inoperative when the vehicle is restarted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18179
Recall Date: May 24, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
Consumer Complaints
283 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When driving the car at low speeds, or right after having been stopped for a few moments. Upon, acceleration, the car will sometimes go into a limp mode. On the DIC, will be displayed a warning about how the car will have the speed reduced after 175 miles and to check the emissions system. The speed has already been reduced at that point. Also displayed maybe a warning about how the power has been reduced. USUALLY, if I turn off the car and wait about a minute, I can restart the car and drive at a normal highway speed again. But not always. The warning on the DIC, will usually turn off if the car does return to normal speeds after about 5 - 10 miles. However, the check engine light may still stay on for several days. This problem can be a daily occurrence. I've had the car in the shop several times, and they have been unable to fix the problem. The car can be unpredictably unsafe, when speed is instantly reduced to 30 mph!
Corrective Action:
When driving the car at low speeds, or right after having been stopped for a few moments. Upon, acceleration, the car will sometimes go into a limp mode. On the DIC, will be displayed a warning about how the car will have the speed reduced after 175 miles and to check the emissions system. The speed has already been reduced at that point. Also displayed maybe a warning about how the power has been reduced. USUALLY, if I turn off the car and wait about a minute, I can restart the car and drive at a normal highway speed again. But not always. The warning on the DIC, will usually turn off if the car does return to normal speeds after about 5 - 10 miles. However, the check engine light may still stay on for several days. This problem can be a daily occurrence. I've had the car in the shop several times, and they have been unable to fix the problem. The car can be unpredictably unsafe, when speed is instantly reduced to 30 mph!
Additional Notes:
When driving the car at low speeds, or right after having been stopped for a few moments. Upon, acceleration, the car will sometimes go into a limp mode. On the DIC, will be displayed a warning about how the car will have the speed reduced after 175 miles and to check the emissions system. The speed has already been reduced at that point. Also displayed maybe a warning about how the power has been reduced. USUALLY, if I turn off the car and wait about a minute, I can restart the car and drive at a normal highway speed again. But not always. The warning on the DIC, will usually turn off if the car does return to normal speeds after about 5 - 10 miles. However, the check engine light may still stay on for several days. This problem can be a daily occurrence. I've had the car in the shop several times, and they have been unable to fix the problem. The car can be unpredictably unsafe, when speed is instantly reduced to 30 mph!
Mfg Campaign: 11487571
Recall Date: Oct 3, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When driving the car at low speeds, or right after having been stopped for a few moments. Upon, acceleration, the car will sometimes go into a limp mode. On the DIC, will be displayed a warning about how the car will have the speed reduced after 175 miles and to check the emissions system. The speed has already been reduced at that point. Also displayed maybe a warning about how the power has been reduced. USUALLY, if I turn off the car and wait about a minute, I can restart the car and drive at a normal highway speed again. But not always. The warning on the DIC, will usually turn off if the car does return to normal speeds after about 5 - 10 miles. However, the check engine light may still stay on for several days. This problem can be a daily occurrence. I've had the car in the shop several times, and they have been unable to fix the problem. The car can be unpredictably unsafe, when speed is instantly reduced to 30 mph!
Corrective Action:
When driving the car at low speeds, or right after having been stopped for a few moments. Upon, acceleration, the car will sometimes go into a limp mode. On the DIC, will be displayed a warning about how the car will have the speed reduced after 175 miles and to check the emissions system. The speed has already been reduced at that point. Also displayed maybe a warning about how the power has been reduced. USUALLY, if I turn off the car and wait about a minute, I can restart the car and drive at a normal highway speed again. But not always. The warning on the DIC, will usually turn off if the car does return to normal speeds after about 5 - 10 miles. However, the check engine light may still stay on for several days. This problem can be a daily occurrence. I've had the car in the shop several times, and they have been unable to fix the problem. The car can be unpredictably unsafe, when speed is instantly reduced to 30 mph!
Additional Notes:
When driving the car at low speeds, or right after having been stopped for a few moments. Upon, acceleration, the car will sometimes go into a limp mode. On the DIC, will be displayed a warning about how the car will have the speed reduced after 175 miles and to check the emissions system. The speed has already been reduced at that point. Also displayed maybe a warning about how the power has been reduced. USUALLY, if I turn off the car and wait about a minute, I can restart the car and drive at a normal highway speed again. But not always. The warning on the DIC, will usually turn off if the car does return to normal speeds after about 5 - 10 miles. However, the check engine light may still stay on for several days. This problem can be a daily occurrence. I've had the car in the shop several times, and they have been unable to fix the problem. The car can be unpredictably unsafe, when speed is instantly reduced to 30 mph!
Mfg Campaign: 11487571
Recall Date: Oct 3, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When driving the car at low speeds, or right after having been stopped for a few moments. Upon, acceleration, the car will sometimes go into a limp mode. On the DIC, will be displayed a warning about how the car will have the speed reduced after 175 miles and to check the emissions system. The speed has already been reduced at that point. Also displayed maybe a warning about how the power has been reduced. USUALLY, if I turn off the car and wait about a minute, I can restart the car and drive at a normal highway speed again. But not always. The warning on the DIC, will usually turn off if the car does return to normal speeds after about 5 - 10 miles. However, the check engine light may still stay on for several days. This problem can be a daily occurrence. I've had the car in the shop several times, and they have been unable to fix the problem. The car can be unpredictably unsafe, when speed is instantly reduced to 30 mph!
Corrective Action:
When driving the car at low speeds, or right after having been stopped for a few moments. Upon, acceleration, the car will sometimes go into a limp mode. On the DIC, will be displayed a warning about how the car will have the speed reduced after 175 miles and to check the emissions system. The speed has already been reduced at that point. Also displayed maybe a warning about how the power has been reduced. USUALLY, if I turn off the car and wait about a minute, I can restart the car and drive at a normal highway speed again. But not always. The warning on the DIC, will usually turn off if the car does return to normal speeds after about 5 - 10 miles. However, the check engine light may still stay on for several days. This problem can be a daily occurrence. I've had the car in the shop several times, and they have been unable to fix the problem. The car can be unpredictably unsafe, when speed is instantly reduced to 30 mph!
Additional Notes:
When driving the car at low speeds, or right after having been stopped for a few moments. Upon, acceleration, the car will sometimes go into a limp mode. On the DIC, will be displayed a warning about how the car will have the speed reduced after 175 miles and to check the emissions system. The speed has already been reduced at that point. Also displayed maybe a warning about how the power has been reduced. USUALLY, if I turn off the car and wait about a minute, I can restart the car and drive at a normal highway speed again. But not always. The warning on the DIC, will usually turn off if the car does return to normal speeds after about 5 - 10 miles. However, the check engine light may still stay on for several days. This problem can be a daily occurrence. I've had the car in the shop several times, and they have been unable to fix the problem. The car can be unpredictably unsafe, when speed is instantly reduced to 30 mph!
Mfg Campaign: 11487571
Recall Date: Oct 3, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 GMC Terrain. The contact stated while driving at various speeds, the brakes became inoperable. While the vehicle was in park(P), the gear shifter inadvertently shifted into an unintended gear. The brake assist warning light was flashing. The vehicle was taken to the local dealer where it was diagnosed that the vacuum pump and brake booster needed to be replaced. The vehicle was repaired four times but the failure persisted. The manufacturer was contacted and informed the contact to take the vehicle to a local dealer if the failure recurred. There was no additional assistance provided. The approximate failure mileage was 131,000.
Corrective Action:
The contact owns a 2018 GMC Terrain. The contact stated while driving at various speeds, the brakes became inoperable. While the vehicle was in park(P), the gear shifter inadvertently shifted into an unintended gear. The brake assist warning light was flashing. The vehicle was taken to the local dealer where it was diagnosed that the vacuum pump and brake booster needed to be replaced. The vehicle was repaired four times but the failure persisted. The manufacturer was contacted and informed the contact to take the vehicle to a local dealer if the failure recurred. There was no additional assistance provided. The approximate failure mileage was 131,000.
Additional Notes:
The contact owns a 2018 GMC Terrain. The contact stated while driving at various speeds, the brakes became inoperable. While the vehicle was in park(P), the gear shifter inadvertently shifted into an unintended gear. The brake assist warning light was flashing. The vehicle was taken to the local dealer where it was diagnosed that the vacuum pump and brake booster needed to be replaced. The vehicle was repaired four times but the failure persisted. The manufacturer was contacted and informed the contact to take the vehicle to a local dealer if the failure recurred. There was no additional assistance provided. The approximate failure mileage was 131,000.
Mfg Campaign: 11484576
Recall Date: Sep 15, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 GMC Terrain. The contact stated while driving at various speeds, the brakes became inoperable. While the vehicle was in park(P), the gear shifter inadvertently shifted into an unintended gear. The brake assist warning light was flashing. The vehicle was taken to the local dealer where it was diagnosed that the vacuum pump and brake booster needed to be replaced. The vehicle was repaired four times but the failure persisted. The manufacturer was contacted and informed the contact to take the vehicle to a local dealer if the failure recurred. There was no additional assistance provided. The approximate failure mileage was 131,000.
Corrective Action:
The contact owns a 2018 GMC Terrain. The contact stated while driving at various speeds, the brakes became inoperable. While the vehicle was in park(P), the gear shifter inadvertently shifted into an unintended gear. The brake assist warning light was flashing. The vehicle was taken to the local dealer where it was diagnosed that the vacuum pump and brake booster needed to be replaced. The vehicle was repaired four times but the failure persisted. The manufacturer was contacted and informed the contact to take the vehicle to a local dealer if the failure recurred. There was no additional assistance provided. The approximate failure mileage was 131,000.
Additional Notes:
The contact owns a 2018 GMC Terrain. The contact stated while driving at various speeds, the brakes became inoperable. While the vehicle was in park(P), the gear shifter inadvertently shifted into an unintended gear. The brake assist warning light was flashing. The vehicle was taken to the local dealer where it was diagnosed that the vacuum pump and brake booster needed to be replaced. The vehicle was repaired four times but the failure persisted. The manufacturer was contacted and informed the contact to take the vehicle to a local dealer if the failure recurred. There was no additional assistance provided. The approximate failure mileage was 131,000.
Mfg Campaign: 11484576
Recall Date: Sep 15, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle stuck in emergency assist mood. Without warning I couldn't slow down/stop without putting alot of my weight on the brake breaks were so hard to press down.
Corrective Action:
Vehicle stuck in emergency assist mood. Without warning I couldn't slow down/stop without putting alot of my weight on the brake breaks were so hard to press down.
Additional Notes:
Vehicle stuck in emergency assist mood. Without warning I couldn't slow down/stop without putting alot of my weight on the brake breaks were so hard to press down.
Mfg Campaign: 11483976
Recall Date: Sep 12, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle stuck in emergency assist mood. Without warning I couldn't slow down/stop without putting alot of my weight on the brake breaks were so hard to press down.
Corrective Action:
Vehicle stuck in emergency assist mood. Without warning I couldn't slow down/stop without putting alot of my weight on the brake breaks were so hard to press down.
Additional Notes:
Vehicle stuck in emergency assist mood. Without warning I couldn't slow down/stop without putting alot of my weight on the brake breaks were so hard to press down.
Mfg Campaign: 11483976
Recall Date: Sep 12, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When trying to brake, brake pedal became extremely hard to push and Repair brake assist notification and check engine light came on
Corrective Action:
When trying to brake, brake pedal became extremely hard to push and Repair brake assist notification and check engine light came on
Additional Notes:
When trying to brake, brake pedal became extremely hard to push and Repair brake assist notification and check engine light came on
Mfg Campaign: 11483176
Recall Date: Sep 6, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vacuum pump went out brakes hard to push and I know gmc had a recall for this issue on other vehicles as well previously.
Corrective Action:
Vacuum pump went out brakes hard to push and I know gmc had a recall for this issue on other vehicles as well previously.
Additional Notes:
Vacuum pump went out brakes hard to push and I know gmc had a recall for this issue on other vehicles as well previously.
Mfg Campaign: 11482865
Recall Date: Sep 4, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake has to be pushed all the way down HARD to stop, brake assist warning comes up. I’ve had the car for less than 2 years and it’s way too new for anything to go out. Undriveable unless it’s fixed.
Corrective Action:
Brake has to be pushed all the way down HARD to stop, brake assist warning comes up. I’ve had the car for less than 2 years and it’s way too new for anything to go out. Undriveable unless it’s fixed.
Additional Notes:
Brake has to be pushed all the way down HARD to stop, brake assist warning comes up. I’ve had the car for less than 2 years and it’s way too new for anything to go out. Undriveable unless it’s fixed.
Mfg Campaign: 11481807
Recall Date: Aug 29, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The Safety Restraint System warning keeps coming on and off as well as the air bag light. It happened months ago so I took it in and got it looked at and scanned. All the seatbelts were checked and the scan came back with nothing. Then it stopped for a couple months and now it has started again. Ive had 14 surgeries in the last little less than 4 years and I'm about to go into my 3rd back surgery since November. I cannot get into an accident and not have airbags as I've also had brain surgery 3 winters ago as well. I am disabled and do not have a ton of money either for fixes that aren't necessary but this safety issue is crucial to me. I see that many 2018s have been recalled for the exact same issue that I'm having however mine doesn't come up with that but it is happening to me so that should be included. I also need some direction if not as to why this is happening because I cannot afford to have a dealership, no less, replace every tiny little thing looking for the culprit at $150 an hour when I live on $1,200 a month and most goes to medical. Please advise on what to to or where to start. Thank you.
Corrective Action:
The Safety Restraint System warning keeps coming on and off as well as the air bag light. It happened months ago so I took it in and got it looked at and scanned. All the seatbelts were checked and the scan came back with nothing. Then it stopped for a couple months and now it has started again. Ive had 14 surgeries in the last little less than 4 years and I'm about to go into my 3rd back surgery since November. I cannot get into an accident and not have airbags as I've also had brain surgery 3 winters ago as well. I am disabled and do not have a ton of money either for fixes that aren't necessary but this safety issue is crucial to me. I see that many 2018s have been recalled for the exact same issue that I'm having however mine doesn't come up with that but it is happening to me so that should be included. I also need some direction if not as to why this is happening because I cannot afford to have a dealership, no less, replace every tiny little thing looking for the culprit at $150 an hour when I live on $1,200 a month and most goes to medical. Please advise on what to to or where to start. Thank you.
Additional Notes:
The Safety Restraint System warning keeps coming on and off as well as the air bag light. It happened months ago so I took it in and got it looked at and scanned. All the seatbelts were checked and the scan came back with nothing. Then it stopped for a couple months and now it has started again. Ive had 14 surgeries in the last little less than 4 years and I'm about to go into my 3rd back surgery since November. I cannot get into an accident and not have airbags as I've also had brain surgery 3 winters ago as well. I am disabled and do not have a ton of money either for fixes that aren't necessary but this safety issue is crucial to me. I see that many 2018s have been recalled for the exact same issue that I'm having however mine doesn't come up with that but it is happening to me so that should be included. I also need some direction if not as to why this is happening because I cannot afford to have a dealership, no less, replace every tiny little thing looking for the culprit at $150 an hour when I live on $1,200 a month and most goes to medical. Please advise on what to to or where to start. Thank you.
Mfg Campaign: 11479883
Recall Date: Aug 18, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While getting off the interstate, the brakes failed with no prior warning, or issues. The brake pedal became extremely difficult to depress and stopping distance was greatly increased. Could not come to a complete stop without using the emergency brake. We drove home (about 2 miles from the interstate exit) and about a half mile after the brake failure, a "service brake assist" light illuminated. Vehicle was towed to dealership the next morning. The problem was the vacuum pump exploded and caused vacuum to the brake booster to be lost, making the pedal difficult to push. Luckily this happened at 11pm and there was nobody in front of us, there definitely would have been a collision.
Corrective Action:
While getting off the interstate, the brakes failed with no prior warning, or issues. The brake pedal became extremely difficult to depress and stopping distance was greatly increased. Could not come to a complete stop without using the emergency brake. We drove home (about 2 miles from the interstate exit) and about a half mile after the brake failure, a "service brake assist" light illuminated. Vehicle was towed to dealership the next morning. The problem was the vacuum pump exploded and caused vacuum to the brake booster to be lost, making the pedal difficult to push. Luckily this happened at 11pm and there was nobody in front of us, there definitely would have been a collision.
Additional Notes:
While getting off the interstate, the brakes failed with no prior warning, or issues. The brake pedal became extremely difficult to depress and stopping distance was greatly increased. Could not come to a complete stop without using the emergency brake. We drove home (about 2 miles from the interstate exit) and about a half mile after the brake failure, a "service brake assist" light illuminated. Vehicle was towed to dealership the next morning. The problem was the vacuum pump exploded and caused vacuum to the brake booster to be lost, making the pedal difficult to push. Luckily this happened at 11pm and there was nobody in front of us, there definitely would have been a collision.
Mfg Campaign: 11476977
Recall Date: Aug 1, 2022
General Motors, Llc
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
At ignition, vehicle tire pressure monitoring system indicated low tire pressure in rear right wheel of 9psi; right front tire indicated 38psi and left front and rear indicated 38psi. Driver verified pressure as good at 38psi in rear right tire with hand held gauge. While operating the vehicle on the interstate, vehicle driver experience a flat tire in the right front passenger tire. Tire Pressure monitoring system indicated 41psi in right front tire (even while flat), and indicated right rear tire at 0psi even though it was visually inflated.
Corrective Action:
At ignition, vehicle tire pressure monitoring system indicated low tire pressure in rear right wheel of 9psi; right front tire indicated 38psi and left front and rear indicated 38psi. Driver verified pressure as good at 38psi in rear right tire with hand held gauge. While operating the vehicle on the interstate, vehicle driver experience a flat tire in the right front passenger tire. Tire Pressure monitoring system indicated 41psi in right front tire (even while flat), and indicated right rear tire at 0psi even though it was visually inflated.
Additional Notes:
At ignition, vehicle tire pressure monitoring system indicated low tire pressure in rear right wheel of 9psi; right front tire indicated 38psi and left front and rear indicated 38psi. Driver verified pressure as good at 38psi in rear right tire with hand held gauge. While operating the vehicle on the interstate, vehicle driver experience a flat tire in the right front passenger tire. Tire Pressure monitoring system indicated 41psi in right front tire (even while flat), and indicated right rear tire at 0psi even though it was visually inflated.
Mfg Campaign: 11476607
Recall Date: Jul 29, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have a 2018 GMC TERRAIN which I bought brand new from General Motors. In May 2022, the vehicle started jerking/hoping and trying to stall when the speed gets to 55 miles per hour or higher. I have taken it to the dealership on three different occasions for repair and I still have this issue. General Motors engineers were involved in every step of the repairs. They just do not know what is going on with the car or fix it and they are too stubborn. The dealership told me today that they cannot do anything else to the car. They also said they had a code from the engine last week and General Motors said they do not know what that code means. They are forcing me to accept/drive the car in this unsafe condition. I have contacted them multiple times and they do not care.
Corrective Action:
I have a 2018 GMC TERRAIN which I bought brand new from General Motors. In May 2022, the vehicle started jerking/hoping and trying to stall when the speed gets to 55 miles per hour or higher. I have taken it to the dealership on three different occasions for repair and I still have this issue. General Motors engineers were involved in every step of the repairs. They just do not know what is going on with the car or fix it and they are too stubborn. The dealership told me today that they cannot do anything else to the car. They also said they had a code from the engine last week and General Motors said they do not know what that code means. They are forcing me to accept/drive the car in this unsafe condition. I have contacted them multiple times and they do not care.
Additional Notes:
I have a 2018 GMC TERRAIN which I bought brand new from General Motors. In May 2022, the vehicle started jerking/hoping and trying to stall when the speed gets to 55 miles per hour or higher. I have taken it to the dealership on three different occasions for repair and I still have this issue. General Motors engineers were involved in every step of the repairs. They just do not know what is going on with the car or fix it and they are too stubborn. The dealership told me today that they cannot do anything else to the car. They also said they had a code from the engine last week and General Motors said they do not know what that code means. They are forcing me to accept/drive the car in this unsafe condition. I have contacted them multiple times and they do not care.
Mfg Campaign: 11474593
Recall Date: Jul 18, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have a 2018 GMC TERRAIN which I bought brand new from General Motors. In May 2022, the vehicle started jerking/hoping and trying to stall when the speed gets to 55 miles per hour or higher. I have taken it to the dealership on three different occasions for repair and I still have this issue. General Motors engineers were involved in every step of the repairs. They just do not know what is going on with the car or fix it and they are too stubborn. The dealership told me today that they cannot do anything else to the car. They also said they had a code from the engine last week and General Motors said they do not know what that code means. They are forcing me to accept/drive the car in this unsafe condition. I have contacted them multiple times and they do not care.
Corrective Action:
I have a 2018 GMC TERRAIN which I bought brand new from General Motors. In May 2022, the vehicle started jerking/hoping and trying to stall when the speed gets to 55 miles per hour or higher. I have taken it to the dealership on three different occasions for repair and I still have this issue. General Motors engineers were involved in every step of the repairs. They just do not know what is going on with the car or fix it and they are too stubborn. The dealership told me today that they cannot do anything else to the car. They also said they had a code from the engine last week and General Motors said they do not know what that code means. They are forcing me to accept/drive the car in this unsafe condition. I have contacted them multiple times and they do not care.
Additional Notes:
I have a 2018 GMC TERRAIN which I bought brand new from General Motors. In May 2022, the vehicle started jerking/hoping and trying to stall when the speed gets to 55 miles per hour or higher. I have taken it to the dealership on three different occasions for repair and I still have this issue. General Motors engineers were involved in every step of the repairs. They just do not know what is going on with the car or fix it and they are too stubborn. The dealership told me today that they cannot do anything else to the car. They also said they had a code from the engine last week and General Motors said they do not know what that code means. They are forcing me to accept/drive the car in this unsafe condition. I have contacted them multiple times and they do not care.
Mfg Campaign: 11474593
Recall Date: Jul 18, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2018 GMC TERRAIN which I bought brand new from General Motors. In May 2022, the vehicle started jerking/hoping and trying to stall when the speed gets to 55 miles per hour or higher. I have taken it to the dealership on three different occasions for repair and I still have this issue. General Motors engineers were involved in every step of the repairs. They just do not know what is going on with the car or fix it and they are too stubborn. The dealership told me today that they cannot do anything else to the car. They also said they had a code from the engine last week and General Motors said they do not know what that code means. They are forcing me to accept/drive the car in this unsafe condition. I have contacted them multiple times and they do not care.
Corrective Action:
I have a 2018 GMC TERRAIN which I bought brand new from General Motors. In May 2022, the vehicle started jerking/hoping and trying to stall when the speed gets to 55 miles per hour or higher. I have taken it to the dealership on three different occasions for repair and I still have this issue. General Motors engineers were involved in every step of the repairs. They just do not know what is going on with the car or fix it and they are too stubborn. The dealership told me today that they cannot do anything else to the car. They also said they had a code from the engine last week and General Motors said they do not know what that code means. They are forcing me to accept/drive the car in this unsafe condition. I have contacted them multiple times and they do not care.
Additional Notes:
I have a 2018 GMC TERRAIN which I bought brand new from General Motors. In May 2022, the vehicle started jerking/hoping and trying to stall when the speed gets to 55 miles per hour or higher. I have taken it to the dealership on three different occasions for repair and I still have this issue. General Motors engineers were involved in every step of the repairs. They just do not know what is going on with the car or fix it and they are too stubborn. The dealership told me today that they cannot do anything else to the car. They also said they had a code from the engine last week and General Motors said they do not know what that code means. They are forcing me to accept/drive the car in this unsafe condition. I have contacted them multiple times and they do not care.
Mfg Campaign: 11474593
Recall Date: Jul 18, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radio, hands free calling, and light on mirror shorting out. None of them work. It’s like it has a short in the wiring.
Corrective Action:
Radio, hands free calling, and light on mirror shorting out. None of them work. It’s like it has a short in the wiring.
Additional Notes:
Radio, hands free calling, and light on mirror shorting out. None of them work. It’s like it has a short in the wiring.
Mfg Campaign: 11469176
Recall Date: Jun 14, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Radio, hands free calling, and light on mirror shorting out. None of them work. It’s like it has a short in the wiring.
Corrective Action:
Radio, hands free calling, and light on mirror shorting out. None of them work. It’s like it has a short in the wiring.
Additional Notes:
Radio, hands free calling, and light on mirror shorting out. None of them work. It’s like it has a short in the wiring.
Mfg Campaign: 11469176
Recall Date: Jun 14, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Radio, hands free calling, and light on mirror shorting out. None of them work. It’s like it has a short in the wiring.
Corrective Action:
Radio, hands free calling, and light on mirror shorting out. None of them work. It’s like it has a short in the wiring.
Additional Notes:
Radio, hands free calling, and light on mirror shorting out. None of them work. It’s like it has a short in the wiring.
Mfg Campaign: 11469176
Recall Date: Jun 14, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
6/3/22 I went to the grocery store which is on a four lane road. When I left the store I had no brakes. On a four lane stop and go road. The was no warning just nothing peddle to the floor and now check engine light is on. I am reading this same problem repeatedly. I love this car but this is a serious hazard and needs to be addressed. We are all driving around practically rear ending people. I was an inch from the guy in front of me thank God the light changed as I was coming up on him or I would have hit him.
Corrective Action:
6/3/22 I went to the grocery store which is on a four lane road. When I left the store I had no brakes. On a four lane stop and go road. The was no warning just nothing peddle to the floor and now check engine light is on. I am reading this same problem repeatedly. I love this car but this is a serious hazard and needs to be addressed. We are all driving around practically rear ending people. I was an inch from the guy in front of me thank God the light changed as I was coming up on him or I would have hit him.
Additional Notes:
6/3/22 I went to the grocery store which is on a four lane road. When I left the store I had no brakes. On a four lane stop and go road. The was no warning just nothing peddle to the floor and now check engine light is on. I am reading this same problem repeatedly. I love this car but this is a serious hazard and needs to be addressed. We are all driving around practically rear ending people. I was an inch from the guy in front of me thank God the light changed as I was coming up on him or I would have hit him.
Mfg Campaign: 11467275
Recall Date: Jun 3, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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