GMC TERRAIN 2018

Complete listing of complaints and recalls for this vehicle

283
Complaints
5
Recalls

Complaints & Recalls

283 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors Llc
NHTSA Campaign: 20V668000 SAFETY RECALL
194.1K Vehicles Affected
Recall Date: Oct 29, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Potential Risk:
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N202313440
Notice Date: Dec 15, 2020
Recall Date: Oct 29, 2020
General Motors Llc
NHTSA Campaign: 18V576000 SAFETY RECALL
210.6K Vehicles Affected
Recall Date: Aug 30, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 18279
Notice Date: Oct 11, 2018
Recall Date: Aug 30, 2018
General Motors Llc
NHTSA Campaign: 18V358000 SAFETY RECALL
895 Vehicles Affected
Recall Date: May 31, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Potential Risk:
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 18188 18268
Notice Date: Jul 2, 2018
Recall Date: May 31, 2018
General Motors Llc
NHTSA Campaign: 18V340000 SAFETY RECALL
88.5K Vehicles Affected
Recall Date: May 24, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2018 GMC Terrain vehicles. The sensing diagnostic module (SDM) that senses a crash and deploys the necessary air bags may not power down correctly when the vehicle is shut off, causing it to be inoperative when the vehicle is restarted.

Potential Risk:
If the SDM becomes inoperative, it will not detect a crash or command the necessary air bag deployment, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will reprogram the SDM with updated software, free of charge. The recall began June 29, 2018. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is 18179.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 18179
Notice Date: Jun 29, 2018
Recall Date: May 24, 2018
General Motors Llc
NHTSA Campaign: 17V516000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Aug 22, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.

Potential Risk:
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
FREE Recall Solution:
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 17329
Notice Date: Aug 25, 2017
Recall Date: Aug 22, 2017

Consumer Complaints

283 Complaints
General Motors, Llc
Campaign: 11057250 Other
Dec 28, 2017
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

THE FIRST TIME WHILE DRIVING AT 60 MPH, THE VEHICLE INSTRUMENT PANEL WARNING LIGHTS ACTIVATED AND GAUGES FLUCTUATED FOLLOWED BY ACCELERATION, BRAKING AND STEERING MOVEMENT. THEN THE INFORMATION PANEL DISPLAYED STABILITRAK UNAVAILABLE, COLLISION WARNING UNAVAILABLE, LANE CHANGE ALERT UNAVAILABLE AND TRANSMISSION SERVICE. THE CAR THEN STARTED SHIFTING ERRATICALLY. THE 2ND TIME SAME SITUATION WHILE DRIVING 30-40 MPH.

Corrective Action:

THE FIRST TIME WHILE DRIVING AT 60 MPH, THE VEHICLE INSTRUMENT PANEL WARNING LIGHTS ACTIVATED AND GAUGES FLUCTUATED FOLLOWED BY ACCELERATION, BRAKING AND STEERING MOVEMENT. THEN THE INFORMATION PANEL DISPLAYED STABILITRAK UNAVAILABLE, COLLISION WARNING UNAVAILABLE, LANE CHANGE ALERT UNAVAILABLE AND TRANSMISSION SERVICE. THE CAR THEN STARTED SHIFTING ERRATICALLY. THE 2ND TIME SAME SITUATION WHILE DRIVING 30-40 MPH.

Additional Notes:

THE FIRST TIME WHILE DRIVING AT 60 MPH, THE VEHICLE INSTRUMENT PANEL WARNING LIGHTS ACTIVATED AND GAUGES FLUCTUATED FOLLOWED BY ACCELERATION, BRAKING AND STEERING MOVEMENT. THEN THE INFORMATION PANEL DISPLAYED STABILITRAK UNAVAILABLE, COLLISION WARNING UNAVAILABLE, LANE CHANGE ALERT UNAVAILABLE AND TRANSMISSION SERVICE. THE CAR THEN STARTED SHIFTING ERRATICALLY. THE 2ND TIME SAME SITUATION WHILE DRIVING 30-40 MPH.

Manufacturer: GMC
Mfg Campaign: 11057250
Notice Date: Dec 28, 2017
Recall Date: Dec 28, 2017
General Motors, Llc
Campaign: 11057250 Other
Dec 28, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE FIRST TIME WHILE DRIVING AT 60 MPH, THE VEHICLE INSTRUMENT PANEL WARNING LIGHTS ACTIVATED AND GAUGES FLUCTUATED FOLLOWED BY ACCELERATION, BRAKING AND STEERING MOVEMENT. THEN THE INFORMATION PANEL DISPLAYED STABILITRAK UNAVAILABLE, COLLISION WARNING UNAVAILABLE, LANE CHANGE ALERT UNAVAILABLE AND TRANSMISSION SERVICE. THE CAR THEN STARTED SHIFTING ERRATICALLY. THE 2ND TIME SAME SITUATION WHILE DRIVING 30-40 MPH.

Corrective Action:

THE FIRST TIME WHILE DRIVING AT 60 MPH, THE VEHICLE INSTRUMENT PANEL WARNING LIGHTS ACTIVATED AND GAUGES FLUCTUATED FOLLOWED BY ACCELERATION, BRAKING AND STEERING MOVEMENT. THEN THE INFORMATION PANEL DISPLAYED STABILITRAK UNAVAILABLE, COLLISION WARNING UNAVAILABLE, LANE CHANGE ALERT UNAVAILABLE AND TRANSMISSION SERVICE. THE CAR THEN STARTED SHIFTING ERRATICALLY. THE 2ND TIME SAME SITUATION WHILE DRIVING 30-40 MPH.

Additional Notes:

THE FIRST TIME WHILE DRIVING AT 60 MPH, THE VEHICLE INSTRUMENT PANEL WARNING LIGHTS ACTIVATED AND GAUGES FLUCTUATED FOLLOWED BY ACCELERATION, BRAKING AND STEERING MOVEMENT. THEN THE INFORMATION PANEL DISPLAYED STABILITRAK UNAVAILABLE, COLLISION WARNING UNAVAILABLE, LANE CHANGE ALERT UNAVAILABLE AND TRANSMISSION SERVICE. THE CAR THEN STARTED SHIFTING ERRATICALLY. THE 2ND TIME SAME SITUATION WHILE DRIVING 30-40 MPH.

Manufacturer: GMC
Mfg Campaign: 11057250
Notice Date: Dec 28, 2017
Recall Date: Dec 28, 2017
General Motors, Llc
Campaign: 11054233 Other
Dec 12, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S ALERT WARNING SYSTEM FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING AS INTENDED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE. *BF LANE CHANGE ALERT NOT WORKING. UPDATED 9/18/18*JB

Corrective Action:

TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S ALERT WARNING SYSTEM FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING AS INTENDED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE. *BF LANE CHANGE ALERT NOT WORKING. UPDATED 9/18/18*JB

Additional Notes:

TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S ALERT WARNING SYSTEM FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING AS INTENDED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE. *BF LANE CHANGE ALERT NOT WORKING. UPDATED 9/18/18*JB

Manufacturer: GMC
Mfg Campaign: 11054233
Notice Date: Dec 12, 2017
Recall Date: Dec 12, 2017
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