Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 GMC Terrain vehicles. The sensing diagnostic module (SDM) that senses a crash and deploys the necessary air bags may not power down correctly when the vehicle is shut off, causing it to be inoperative when the vehicle is restarted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18179
Recall Date: May 24, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
Consumer Complaints
283 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SCREEN WENT BLACK AND WARNING CHIMES AND SEAT VIBRATION DID NOT GO OFF WHEN BACKING UP. HAD TO FILE A CLAIM WITH INSURANCE TO FIX MY DENTED BUMPER. I ALSO EXPERIENCE ISSUES WITH THE AUDIO BUTTONS ON THE STEERING WHEEL. I AM NOT ABLE TO CHANGE THE SONG IN I AM ON APPLE PLAY AND THERE IS ALWAYS A DELAY WHEN CHANGING RADIO STATIONS.
Corrective Action:
SCREEN WENT BLACK AND WARNING CHIMES AND SEAT VIBRATION DID NOT GO OFF WHEN BACKING UP. HAD TO FILE A CLAIM WITH INSURANCE TO FIX MY DENTED BUMPER. I ALSO EXPERIENCE ISSUES WITH THE AUDIO BUTTONS ON THE STEERING WHEEL. I AM NOT ABLE TO CHANGE THE SONG IN I AM ON APPLE PLAY AND THERE IS ALWAYS A DELAY WHEN CHANGING RADIO STATIONS.
Additional Notes:
SCREEN WENT BLACK AND WARNING CHIMES AND SEAT VIBRATION DID NOT GO OFF WHEN BACKING UP. HAD TO FILE A CLAIM WITH INSURANCE TO FIX MY DENTED BUMPER. I ALSO EXPERIENCE ISSUES WITH THE AUDIO BUTTONS ON THE STEERING WHEEL. I AM NOT ABLE TO CHANGE THE SONG IN I AM ON APPLE PLAY AND THERE IS ALWAYS A DELAY WHEN CHANGING RADIO STATIONS.
Mfg Campaign: 11270218
Recall Date: Oct 22, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SCREEN ON THE DASH WHICH INCLUDES THE RADIO AND BACK UP CAMERA GOES WHITE AT RANDOM TIMES AND DOES NOT WORK. I HAVE HAD THE RADIO/SCREEN REPLACED AND IT STILL DOES IT. I HAVE HAD MANY UPDATES WITH THE SCREEN.
Corrective Action:
THE SCREEN ON THE DASH WHICH INCLUDES THE RADIO AND BACK UP CAMERA GOES WHITE AT RANDOM TIMES AND DOES NOT WORK. I HAVE HAD THE RADIO/SCREEN REPLACED AND IT STILL DOES IT. I HAVE HAD MANY UPDATES WITH THE SCREEN.
Additional Notes:
THE SCREEN ON THE DASH WHICH INCLUDES THE RADIO AND BACK UP CAMERA GOES WHITE AT RANDOM TIMES AND DOES NOT WORK. I HAVE HAD THE RADIO/SCREEN REPLACED AND IT STILL DOES IT. I HAVE HAD MANY UPDATES WITH THE SCREEN.
Mfg Campaign: 11265274
Recall Date: Sep 30, 2019
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
I ENTERED THE VEHICLE AND SAT IN THE FRONT PASSENGER SEAT. WHEN I SAT DOWN AND STARTED TO PUT ON MY SEAT BELT, I HEARD A LOUD POP AND THE SEAT BECAME UNSTABLE AND ROCKED BACK AND FORTH. THIS OCCURRED BEFORE THE VEHICLE WAS IN MOTION. I LOOKED UNDER THE SEAT AND NOTICED A BOLT HAD SNAPPED ON THE BOTTOM SEAT FRAME.
Corrective Action:
I ENTERED THE VEHICLE AND SAT IN THE FRONT PASSENGER SEAT. WHEN I SAT DOWN AND STARTED TO PUT ON MY SEAT BELT, I HEARD A LOUD POP AND THE SEAT BECAME UNSTABLE AND ROCKED BACK AND FORTH. THIS OCCURRED BEFORE THE VEHICLE WAS IN MOTION. I LOOKED UNDER THE SEAT AND NOTICED A BOLT HAD SNAPPED ON THE BOTTOM SEAT FRAME.
Additional Notes:
I ENTERED THE VEHICLE AND SAT IN THE FRONT PASSENGER SEAT. WHEN I SAT DOWN AND STARTED TO PUT ON MY SEAT BELT, I HEARD A LOUD POP AND THE SEAT BECAME UNSTABLE AND ROCKED BACK AND FORTH. THIS OCCURRED BEFORE THE VEHICLE WAS IN MOTION. I LOOKED UNDER THE SEAT AND NOTICED A BOLT HAD SNAPPED ON THE BOTTOM SEAT FRAME.
Mfg Campaign: 11253155
Recall Date: Sep 4, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE STALLED. THE VEHICLE WOULD RESTART AFTER SEVERAL MINUTES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TASCA BUICK (510 E NASA BLVD, MELBOURNE, FL 32901, (321) 247-7124) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE STALLED. THE VEHICLE WOULD RESTART AFTER SEVERAL MINUTES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TASCA BUICK (510 E NASA BLVD, MELBOURNE, FL 32901, (321) 247-7124) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE STALLED. THE VEHICLE WOULD RESTART AFTER SEVERAL MINUTES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TASCA BUICK (510 E NASA BLVD, MELBOURNE, FL 32901, (321) 247-7124) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11243517
Recall Date: Aug 13, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN VEERING OR STEERING INTO ANOTHER LANE, LEFT OR RIGHT, THE SAFETY ALERTS, I.E. THE TUG OF THE STEERING WHEEL AND VIBRATION OF SEAT, ARE NOT WORKING PROPERLY. FOR THE FIRST YEAR OF OWNERSHIP OF THIS VEHICLE, THIS FEATURE WORKED FINE. HOWEVER, IN THE PAST FEW MONTHS, IT HAS QUIT WORKING OR WORKS SPORATICALLY BUT WHEN WORKING SPORATICALLY, DOES NOT WORK AS IT SHOULD. THE DEALERSHIP WHERE I PURCHASED IT IS UNABLE TO FIX IT STATING THAT IN "UPDATING" THE PROGRAMMING IN MY CAR, THIS FEATURE WAS WEAKENED (DILIBERATELY BECAUSE GMC INTENDED TO WEAKEN THE FEATURE STATING THE REASON WAS BECAUSE SOME DRIVERS WERE USING THIS FEATURE AS AN AUTO-DRIVE). I BOUGHT THIS VEHICLE, ONE OF THE REASONS BEING THAT IT OFFERED THIS FEATURE AND NOW THE FEATURE DOESN'T WORK THE WAY IT DID WHEN I BOUGHT IT.
Corrective Action:
WHEN VEERING OR STEERING INTO ANOTHER LANE, LEFT OR RIGHT, THE SAFETY ALERTS, I.E. THE TUG OF THE STEERING WHEEL AND VIBRATION OF SEAT, ARE NOT WORKING PROPERLY. FOR THE FIRST YEAR OF OWNERSHIP OF THIS VEHICLE, THIS FEATURE WORKED FINE. HOWEVER, IN THE PAST FEW MONTHS, IT HAS QUIT WORKING OR WORKS SPORATICALLY BUT WHEN WORKING SPORATICALLY, DOES NOT WORK AS IT SHOULD. THE DEALERSHIP WHERE I PURCHASED IT IS UNABLE TO FIX IT STATING THAT IN "UPDATING" THE PROGRAMMING IN MY CAR, THIS FEATURE WAS WEAKENED (DILIBERATELY BECAUSE GMC INTENDED TO WEAKEN THE FEATURE STATING THE REASON WAS BECAUSE SOME DRIVERS WERE USING THIS FEATURE AS AN AUTO-DRIVE). I BOUGHT THIS VEHICLE, ONE OF THE REASONS BEING THAT IT OFFERED THIS FEATURE AND NOW THE FEATURE DOESN'T WORK THE WAY IT DID WHEN I BOUGHT IT.
Additional Notes:
WHEN VEERING OR STEERING INTO ANOTHER LANE, LEFT OR RIGHT, THE SAFETY ALERTS, I.E. THE TUG OF THE STEERING WHEEL AND VIBRATION OF SEAT, ARE NOT WORKING PROPERLY. FOR THE FIRST YEAR OF OWNERSHIP OF THIS VEHICLE, THIS FEATURE WORKED FINE. HOWEVER, IN THE PAST FEW MONTHS, IT HAS QUIT WORKING OR WORKS SPORATICALLY BUT WHEN WORKING SPORATICALLY, DOES NOT WORK AS IT SHOULD. THE DEALERSHIP WHERE I PURCHASED IT IS UNABLE TO FIX IT STATING THAT IN "UPDATING" THE PROGRAMMING IN MY CAR, THIS FEATURE WAS WEAKENED (DILIBERATELY BECAUSE GMC INTENDED TO WEAKEN THE FEATURE STATING THE REASON WAS BECAUSE SOME DRIVERS WERE USING THIS FEATURE AS AN AUTO-DRIVE). I BOUGHT THIS VEHICLE, ONE OF THE REASONS BEING THAT IT OFFERED THIS FEATURE AND NOW THE FEATURE DOESN'T WORK THE WAY IT DID WHEN I BOUGHT IT.
Mfg Campaign: 11240973
Recall Date: Jul 31, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING, THE INFOTAINMENT SYSTEM GOES BLACK, NO AUDIO - THEN REBOOTS AFTER A MINUTE OR TWO. I HAVE DETECTED A BURNING SMELL AS WELL, BUT CANNOT DETERMINE IF IT IS COMING FROM MY VEHICLE OR OUTSIDE. THIS HAS HAPPENED 5 TIMES AND THE DEALER IS TELLING ME THEY CAN NOT REPLICATE OR FIND ANYTHING WRONG. VERY FRUSTRATING!!! THIS HAS HAPPENED SHORTLY AFTER LEAVING HOME, WHILE DRIVING ON CITY ROADS, AFTER DRIVING A WHILE, ON THE HIGHWAY, STOPPED AT A RED LIGHT. THERE IS SO SPECIFIC TIME OR FREQUENCY THAT THIS OCCURS. THIS FIRST HAPPENED WITHIN 300 MILES OF WHEN I FIRST LEASED, UP TO A WEEK AGO SUNDAY, JULY 7. TOTAL OF 5 TIMES IN THE PAST 10 MONTHS!
Corrective Action:
WHILE DRIVING, THE INFOTAINMENT SYSTEM GOES BLACK, NO AUDIO - THEN REBOOTS AFTER A MINUTE OR TWO. I HAVE DETECTED A BURNING SMELL AS WELL, BUT CANNOT DETERMINE IF IT IS COMING FROM MY VEHICLE OR OUTSIDE. THIS HAS HAPPENED 5 TIMES AND THE DEALER IS TELLING ME THEY CAN NOT REPLICATE OR FIND ANYTHING WRONG. VERY FRUSTRATING!!! THIS HAS HAPPENED SHORTLY AFTER LEAVING HOME, WHILE DRIVING ON CITY ROADS, AFTER DRIVING A WHILE, ON THE HIGHWAY, STOPPED AT A RED LIGHT. THERE IS SO SPECIFIC TIME OR FREQUENCY THAT THIS OCCURS. THIS FIRST HAPPENED WITHIN 300 MILES OF WHEN I FIRST LEASED, UP TO A WEEK AGO SUNDAY, JULY 7. TOTAL OF 5 TIMES IN THE PAST 10 MONTHS!
Additional Notes:
WHILE DRIVING, THE INFOTAINMENT SYSTEM GOES BLACK, NO AUDIO - THEN REBOOTS AFTER A MINUTE OR TWO. I HAVE DETECTED A BURNING SMELL AS WELL, BUT CANNOT DETERMINE IF IT IS COMING FROM MY VEHICLE OR OUTSIDE. THIS HAS HAPPENED 5 TIMES AND THE DEALER IS TELLING ME THEY CAN NOT REPLICATE OR FIND ANYTHING WRONG. VERY FRUSTRATING!!! THIS HAS HAPPENED SHORTLY AFTER LEAVING HOME, WHILE DRIVING ON CITY ROADS, AFTER DRIVING A WHILE, ON THE HIGHWAY, STOPPED AT A RED LIGHT. THERE IS SO SPECIFIC TIME OR FREQUENCY THAT THIS OCCURS. THIS FIRST HAPPENED WITHIN 300 MILES OF WHEN I FIRST LEASED, UP TO A WEEK AGO SUNDAY, JULY 7. TOTAL OF 5 TIMES IN THE PAST 10 MONTHS!
Mfg Campaign: 11233143
Recall Date: Jul 18, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS NOTIFIED OF MY DEALER OF RECALL N192217490. WHICH IS A SERIOUS ISSUE AND IT'S NOT ON YOUR LIST WONDERING WHY YOUR LIST IS LACKING YOU'RE SUPPOSED TO BE THE AUTHORITY ON RECALLS BUT YET ON STAR NOTIFIED MY DEALER OF THIS RECALL AND IT'S A TRANSMISSION ISSUE OR CLUTCH ISSUE WHICH IS SERIOUS WHY IS IT NOT ON YOUR LIST HOW CAN I TRUST YOUR COMPANY TO HAVE A THOROUGH LISTING OF ALL RECALLS WHEN THIS WIND IS NOT EVEN ON CAN'T WAIT TO HEAR YOUR EXPLANATION
Corrective Action:
I WAS NOTIFIED OF MY DEALER OF RECALL N192217490. WHICH IS A SERIOUS ISSUE AND IT'S NOT ON YOUR LIST WONDERING WHY YOUR LIST IS LACKING YOU'RE SUPPOSED TO BE THE AUTHORITY ON RECALLS BUT YET ON STAR NOTIFIED MY DEALER OF THIS RECALL AND IT'S A TRANSMISSION ISSUE OR CLUTCH ISSUE WHICH IS SERIOUS WHY IS IT NOT ON YOUR LIST HOW CAN I TRUST YOUR COMPANY TO HAVE A THOROUGH LISTING OF ALL RECALLS WHEN THIS WIND IS NOT EVEN ON CAN'T WAIT TO HEAR YOUR EXPLANATION
Additional Notes:
I WAS NOTIFIED OF MY DEALER OF RECALL N192217490. WHICH IS A SERIOUS ISSUE AND IT'S NOT ON YOUR LIST WONDERING WHY YOUR LIST IS LACKING YOU'RE SUPPOSED TO BE THE AUTHORITY ON RECALLS BUT YET ON STAR NOTIFIED MY DEALER OF THIS RECALL AND IT'S A TRANSMISSION ISSUE OR CLUTCH ISSUE WHICH IS SERIOUS WHY IS IT NOT ON YOUR LIST HOW CAN I TRUST YOUR COMPANY TO HAVE A THOROUGH LISTING OF ALL RECALLS WHEN THIS WIND IS NOT EVEN ON CAN'T WAIT TO HEAR YOUR EXPLANATION
Mfg Campaign: 11229994
Recall Date: Jul 8, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING 80 MPH, THE REAR PASSENGER TIRE SHOOK AND VIBRATED LOUDLY. THE CONTACT TOOK THE VEHICLE TO ED BOZARTH CHEVROLET (2001 S HAVANA ST, AURORA, CO 80014, (720) 746-2716) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE FAULTY. BOTH REAR TIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING 80 MPH, THE REAR PASSENGER TIRE SHOOK AND VIBRATED LOUDLY. THE CONTACT TOOK THE VEHICLE TO ED BOZARTH CHEVROLET (2001 S HAVANA ST, AURORA, CO 80014, (720) 746-2716) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE FAULTY. BOTH REAR TIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING 80 MPH, THE REAR PASSENGER TIRE SHOOK AND VIBRATED LOUDLY. THE CONTACT TOOK THE VEHICLE TO ED BOZARTH CHEVROLET (2001 S HAVANA ST, AURORA, CO 80014, (720) 746-2716) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE FAULTY. BOTH REAR TIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11230151
Recall Date: Jul 8, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING 80 MPH, THE REAR PASSENGER TIRE SHOOK AND VIBRATED LOUDLY. THE CONTACT TOOK THE VEHICLE TO ED BOZARTH CHEVROLET (2001 S HAVANA ST, AURORA, CO 80014, (720) 746-2716) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE FAULTY. BOTH REAR TIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING 80 MPH, THE REAR PASSENGER TIRE SHOOK AND VIBRATED LOUDLY. THE CONTACT TOOK THE VEHICLE TO ED BOZARTH CHEVROLET (2001 S HAVANA ST, AURORA, CO 80014, (720) 746-2716) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE FAULTY. BOTH REAR TIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING 80 MPH, THE REAR PASSENGER TIRE SHOOK AND VIBRATED LOUDLY. THE CONTACT TOOK THE VEHICLE TO ED BOZARTH CHEVROLET (2001 S HAVANA ST, AURORA, CO 80014, (720) 746-2716) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE FAULTY. BOTH REAR TIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11230151
Recall Date: Jul 8, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WAS LEAVING A PARKING SPOT. VEHICLE REVERSED FINE, PUT IT IN DRIVE AND IT BEGAN TO JERK AND DID NOT ACCELERATE PROPERLY. MADE IT TO THE NEXT AISLE TO PARK IT AND GET OUT OF WAY. ONCE PARKED, SHUT OFF VEHICLE. STARTED IT. REVERSED IT AND IT WOULD ONLY REV UP, DID NOT REVERSE. PUT IT IN DRIVE AND IT JERKED FORWARD, HARD AND KEPT JERKING AS I PULLED FORWARD. PARKED IT AGAIN AND TURNED IT OFF. CALLED DEALERSHIP, WHO CALLED A TOW SERVICE TO TOW IT TO THEM. ATTEMPTED TO SHOW TOW GUY THE ISSUE AT HIS REQUEST, UPON HIS ARRIVAL, PUT IT IN REVERSE AND IT REVVED UP BRIEFLY THEN JERKED INTO REVERSE. HAD TO MOVE VEHICLE TO CLEAR AREA TO GET IT ON THE TOW TRUCK SO I PUT IT IN DRIVE AND IT BEGAN TO JERK CONSTANTLY AND BARELY ACCELERATING AS I DROVE AND FELT AND SOUNDED LIKE IT WAS GOING TO SHUT OFF (BUT DIDN'T) BEFORE I MADE IT TO WHERE I COULD PARK AGAIN. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I'VE HAD THIS VEHICLE EXACTLY A MONTH. VERY SCARY.
Corrective Action:
WAS LEAVING A PARKING SPOT. VEHICLE REVERSED FINE, PUT IT IN DRIVE AND IT BEGAN TO JERK AND DID NOT ACCELERATE PROPERLY. MADE IT TO THE NEXT AISLE TO PARK IT AND GET OUT OF WAY. ONCE PARKED, SHUT OFF VEHICLE. STARTED IT. REVERSED IT AND IT WOULD ONLY REV UP, DID NOT REVERSE. PUT IT IN DRIVE AND IT JERKED FORWARD, HARD AND KEPT JERKING AS I PULLED FORWARD. PARKED IT AGAIN AND TURNED IT OFF. CALLED DEALERSHIP, WHO CALLED A TOW SERVICE TO TOW IT TO THEM. ATTEMPTED TO SHOW TOW GUY THE ISSUE AT HIS REQUEST, UPON HIS ARRIVAL, PUT IT IN REVERSE AND IT REVVED UP BRIEFLY THEN JERKED INTO REVERSE. HAD TO MOVE VEHICLE TO CLEAR AREA TO GET IT ON THE TOW TRUCK SO I PUT IT IN DRIVE AND IT BEGAN TO JERK CONSTANTLY AND BARELY ACCELERATING AS I DROVE AND FELT AND SOUNDED LIKE IT WAS GOING TO SHUT OFF (BUT DIDN'T) BEFORE I MADE IT TO WHERE I COULD PARK AGAIN. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I'VE HAD THIS VEHICLE EXACTLY A MONTH. VERY SCARY.
Additional Notes:
WAS LEAVING A PARKING SPOT. VEHICLE REVERSED FINE, PUT IT IN DRIVE AND IT BEGAN TO JERK AND DID NOT ACCELERATE PROPERLY. MADE IT TO THE NEXT AISLE TO PARK IT AND GET OUT OF WAY. ONCE PARKED, SHUT OFF VEHICLE. STARTED IT. REVERSED IT AND IT WOULD ONLY REV UP, DID NOT REVERSE. PUT IT IN DRIVE AND IT JERKED FORWARD, HARD AND KEPT JERKING AS I PULLED FORWARD. PARKED IT AGAIN AND TURNED IT OFF. CALLED DEALERSHIP, WHO CALLED A TOW SERVICE TO TOW IT TO THEM. ATTEMPTED TO SHOW TOW GUY THE ISSUE AT HIS REQUEST, UPON HIS ARRIVAL, PUT IT IN REVERSE AND IT REVVED UP BRIEFLY THEN JERKED INTO REVERSE. HAD TO MOVE VEHICLE TO CLEAR AREA TO GET IT ON THE TOW TRUCK SO I PUT IT IN DRIVE AND IT BEGAN TO JERK CONSTANTLY AND BARELY ACCELERATING AS I DROVE AND FELT AND SOUNDED LIKE IT WAS GOING TO SHUT OFF (BUT DIDN'T) BEFORE I MADE IT TO WHERE I COULD PARK AGAIN. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I'VE HAD THIS VEHICLE EXACTLY A MONTH. VERY SCARY.
Mfg Campaign: 11229392
Recall Date: Jul 4, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WAS LEAVING A PARKING SPOT. VEHICLE REVERSED FINE, PUT IT IN DRIVE AND IT BEGAN TO JERK AND DID NOT ACCELERATE PROPERLY. MADE IT TO THE NEXT AISLE TO PARK IT AND GET OUT OF WAY. ONCE PARKED, SHUT OFF VEHICLE. STARTED IT. REVERSED IT AND IT WOULD ONLY REV UP, DID NOT REVERSE. PUT IT IN DRIVE AND IT JERKED FORWARD, HARD AND KEPT JERKING AS I PULLED FORWARD. PARKED IT AGAIN AND TURNED IT OFF. CALLED DEALERSHIP, WHO CALLED A TOW SERVICE TO TOW IT TO THEM. ATTEMPTED TO SHOW TOW GUY THE ISSUE AT HIS REQUEST, UPON HIS ARRIVAL, PUT IT IN REVERSE AND IT REVVED UP BRIEFLY THEN JERKED INTO REVERSE. HAD TO MOVE VEHICLE TO CLEAR AREA TO GET IT ON THE TOW TRUCK SO I PUT IT IN DRIVE AND IT BEGAN TO JERK CONSTANTLY AND BARELY ACCELERATING AS I DROVE AND FELT AND SOUNDED LIKE IT WAS GOING TO SHUT OFF (BUT DIDN'T) BEFORE I MADE IT TO WHERE I COULD PARK AGAIN. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I'VE HAD THIS VEHICLE EXACTLY A MONTH. VERY SCARY.
Corrective Action:
WAS LEAVING A PARKING SPOT. VEHICLE REVERSED FINE, PUT IT IN DRIVE AND IT BEGAN TO JERK AND DID NOT ACCELERATE PROPERLY. MADE IT TO THE NEXT AISLE TO PARK IT AND GET OUT OF WAY. ONCE PARKED, SHUT OFF VEHICLE. STARTED IT. REVERSED IT AND IT WOULD ONLY REV UP, DID NOT REVERSE. PUT IT IN DRIVE AND IT JERKED FORWARD, HARD AND KEPT JERKING AS I PULLED FORWARD. PARKED IT AGAIN AND TURNED IT OFF. CALLED DEALERSHIP, WHO CALLED A TOW SERVICE TO TOW IT TO THEM. ATTEMPTED TO SHOW TOW GUY THE ISSUE AT HIS REQUEST, UPON HIS ARRIVAL, PUT IT IN REVERSE AND IT REVVED UP BRIEFLY THEN JERKED INTO REVERSE. HAD TO MOVE VEHICLE TO CLEAR AREA TO GET IT ON THE TOW TRUCK SO I PUT IT IN DRIVE AND IT BEGAN TO JERK CONSTANTLY AND BARELY ACCELERATING AS I DROVE AND FELT AND SOUNDED LIKE IT WAS GOING TO SHUT OFF (BUT DIDN'T) BEFORE I MADE IT TO WHERE I COULD PARK AGAIN. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I'VE HAD THIS VEHICLE EXACTLY A MONTH. VERY SCARY.
Additional Notes:
WAS LEAVING A PARKING SPOT. VEHICLE REVERSED FINE, PUT IT IN DRIVE AND IT BEGAN TO JERK AND DID NOT ACCELERATE PROPERLY. MADE IT TO THE NEXT AISLE TO PARK IT AND GET OUT OF WAY. ONCE PARKED, SHUT OFF VEHICLE. STARTED IT. REVERSED IT AND IT WOULD ONLY REV UP, DID NOT REVERSE. PUT IT IN DRIVE AND IT JERKED FORWARD, HARD AND KEPT JERKING AS I PULLED FORWARD. PARKED IT AGAIN AND TURNED IT OFF. CALLED DEALERSHIP, WHO CALLED A TOW SERVICE TO TOW IT TO THEM. ATTEMPTED TO SHOW TOW GUY THE ISSUE AT HIS REQUEST, UPON HIS ARRIVAL, PUT IT IN REVERSE AND IT REVVED UP BRIEFLY THEN JERKED INTO REVERSE. HAD TO MOVE VEHICLE TO CLEAR AREA TO GET IT ON THE TOW TRUCK SO I PUT IT IN DRIVE AND IT BEGAN TO JERK CONSTANTLY AND BARELY ACCELERATING AS I DROVE AND FELT AND SOUNDED LIKE IT WAS GOING TO SHUT OFF (BUT DIDN'T) BEFORE I MADE IT TO WHERE I COULD PARK AGAIN. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I'VE HAD THIS VEHICLE EXACTLY A MONTH. VERY SCARY.
Mfg Campaign: 11229392
Recall Date: Jul 4, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WAS LEAVING A PARKING SPOT. VEHICLE REVERSED FINE, PUT IT IN DRIVE AND IT BEGAN TO JERK AND DID NOT ACCELERATE PROPERLY. MADE IT TO THE NEXT AISLE TO PARK IT AND GET OUT OF WAY. ONCE PARKED, SHUT OFF VEHICLE. STARTED IT. REVERSED IT AND IT WOULD ONLY REV UP, DID NOT REVERSE. PUT IT IN DRIVE AND IT JERKED FORWARD, HARD AND KEPT JERKING AS I PULLED FORWARD. PARKED IT AGAIN AND TURNED IT OFF. CALLED DEALERSHIP, WHO CALLED A TOW SERVICE TO TOW IT TO THEM. ATTEMPTED TO SHOW TOW GUY THE ISSUE AT HIS REQUEST, UPON HIS ARRIVAL, PUT IT IN REVERSE AND IT REVVED UP BRIEFLY THEN JERKED INTO REVERSE. HAD TO MOVE VEHICLE TO CLEAR AREA TO GET IT ON THE TOW TRUCK SO I PUT IT IN DRIVE AND IT BEGAN TO JERK CONSTANTLY AND BARELY ACCELERATING AS I DROVE AND FELT AND SOUNDED LIKE IT WAS GOING TO SHUT OFF (BUT DIDN'T) BEFORE I MADE IT TO WHERE I COULD PARK AGAIN. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I'VE HAD THIS VEHICLE EXACTLY A MONTH. VERY SCARY.
Corrective Action:
WAS LEAVING A PARKING SPOT. VEHICLE REVERSED FINE, PUT IT IN DRIVE AND IT BEGAN TO JERK AND DID NOT ACCELERATE PROPERLY. MADE IT TO THE NEXT AISLE TO PARK IT AND GET OUT OF WAY. ONCE PARKED, SHUT OFF VEHICLE. STARTED IT. REVERSED IT AND IT WOULD ONLY REV UP, DID NOT REVERSE. PUT IT IN DRIVE AND IT JERKED FORWARD, HARD AND KEPT JERKING AS I PULLED FORWARD. PARKED IT AGAIN AND TURNED IT OFF. CALLED DEALERSHIP, WHO CALLED A TOW SERVICE TO TOW IT TO THEM. ATTEMPTED TO SHOW TOW GUY THE ISSUE AT HIS REQUEST, UPON HIS ARRIVAL, PUT IT IN REVERSE AND IT REVVED UP BRIEFLY THEN JERKED INTO REVERSE. HAD TO MOVE VEHICLE TO CLEAR AREA TO GET IT ON THE TOW TRUCK SO I PUT IT IN DRIVE AND IT BEGAN TO JERK CONSTANTLY AND BARELY ACCELERATING AS I DROVE AND FELT AND SOUNDED LIKE IT WAS GOING TO SHUT OFF (BUT DIDN'T) BEFORE I MADE IT TO WHERE I COULD PARK AGAIN. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I'VE HAD THIS VEHICLE EXACTLY A MONTH. VERY SCARY.
Additional Notes:
WAS LEAVING A PARKING SPOT. VEHICLE REVERSED FINE, PUT IT IN DRIVE AND IT BEGAN TO JERK AND DID NOT ACCELERATE PROPERLY. MADE IT TO THE NEXT AISLE TO PARK IT AND GET OUT OF WAY. ONCE PARKED, SHUT OFF VEHICLE. STARTED IT. REVERSED IT AND IT WOULD ONLY REV UP, DID NOT REVERSE. PUT IT IN DRIVE AND IT JERKED FORWARD, HARD AND KEPT JERKING AS I PULLED FORWARD. PARKED IT AGAIN AND TURNED IT OFF. CALLED DEALERSHIP, WHO CALLED A TOW SERVICE TO TOW IT TO THEM. ATTEMPTED TO SHOW TOW GUY THE ISSUE AT HIS REQUEST, UPON HIS ARRIVAL, PUT IT IN REVERSE AND IT REVVED UP BRIEFLY THEN JERKED INTO REVERSE. HAD TO MOVE VEHICLE TO CLEAR AREA TO GET IT ON THE TOW TRUCK SO I PUT IT IN DRIVE AND IT BEGAN TO JERK CONSTANTLY AND BARELY ACCELERATING AS I DROVE AND FELT AND SOUNDED LIKE IT WAS GOING TO SHUT OFF (BUT DIDN'T) BEFORE I MADE IT TO WHERE I COULD PARK AGAIN. LUCKILY I WAS IN A PARKING LOT AND NOT ON THE ROAD. I'VE HAD THIS VEHICLE EXACTLY A MONTH. VERY SCARY.
Mfg Campaign: 11229392
Recall Date: Jul 4, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BOUGHT BRAND NEW. AT 14,000 MILES ALL 4 ROTORS ARE PITTED WITH GROOVES. DEALER TOOK THEM APART AND FOUND NOTHING THAT COULD CAUSE IT. SAID THEY WERE "WEATHERED". TOOK IT TO 2 OTHER PLACES AND SAID IT WAS A MANUFACTURE DEFECT. DEALER WONT REPLACE BECAUSE BUMPER TO BUMPER WONT COVER IT. ITS A DEFECT DIDNT NOTICE UNTIL ANOTHER DEALER DID THE OIL CHANGE. THE DEALER IN FEBRUARY SAID THEY WERENT LIKE THAT IN FEBRUARY.
Corrective Action:
BOUGHT BRAND NEW. AT 14,000 MILES ALL 4 ROTORS ARE PITTED WITH GROOVES. DEALER TOOK THEM APART AND FOUND NOTHING THAT COULD CAUSE IT. SAID THEY WERE "WEATHERED". TOOK IT TO 2 OTHER PLACES AND SAID IT WAS A MANUFACTURE DEFECT. DEALER WONT REPLACE BECAUSE BUMPER TO BUMPER WONT COVER IT. ITS A DEFECT DIDNT NOTICE UNTIL ANOTHER DEALER DID THE OIL CHANGE. THE DEALER IN FEBRUARY SAID THEY WERENT LIKE THAT IN FEBRUARY.
Additional Notes:
BOUGHT BRAND NEW. AT 14,000 MILES ALL 4 ROTORS ARE PITTED WITH GROOVES. DEALER TOOK THEM APART AND FOUND NOTHING THAT COULD CAUSE IT. SAID THEY WERE "WEATHERED". TOOK IT TO 2 OTHER PLACES AND SAID IT WAS A MANUFACTURE DEFECT. DEALER WONT REPLACE BECAUSE BUMPER TO BUMPER WONT COVER IT. ITS A DEFECT DIDNT NOTICE UNTIL ANOTHER DEALER DID THE OIL CHANGE. THE DEALER IN FEBRUARY SAID THEY WERENT LIKE THAT IN FEBRUARY.
Mfg Campaign: 11210612
Recall Date: May 29, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE WAS IN MOTION MAKING A RIGHT HAND TURN AND IN THE TURN THE OPERATOR LOST CONTROL OF THE VEHICLE CAUSING HER TO STRIKE A CURB THEN HEAD FOR ONCOMING TRAFFIC. WHEN IT WAS ALL SAID AND DONE IT LOOKED LIKE THE BALL JOINT HAD FAILED CAUSING THE LOSS OF CONTROL. A BYSTANDER SAID HE HEARD A LOUD POP AND LOOKED UP AND WITNESSED THE VEHICLE SLIDE INTO THE CURB AND THEN SEE THE FRONT LEFT TIRE LOCK UP AND THE VEHICLE COME TO A STOP.
Corrective Action:
THE VEHICLE WAS IN MOTION MAKING A RIGHT HAND TURN AND IN THE TURN THE OPERATOR LOST CONTROL OF THE VEHICLE CAUSING HER TO STRIKE A CURB THEN HEAD FOR ONCOMING TRAFFIC. WHEN IT WAS ALL SAID AND DONE IT LOOKED LIKE THE BALL JOINT HAD FAILED CAUSING THE LOSS OF CONTROL. A BYSTANDER SAID HE HEARD A LOUD POP AND LOOKED UP AND WITNESSED THE VEHICLE SLIDE INTO THE CURB AND THEN SEE THE FRONT LEFT TIRE LOCK UP AND THE VEHICLE COME TO A STOP.
Additional Notes:
THE VEHICLE WAS IN MOTION MAKING A RIGHT HAND TURN AND IN THE TURN THE OPERATOR LOST CONTROL OF THE VEHICLE CAUSING HER TO STRIKE A CURB THEN HEAD FOR ONCOMING TRAFFIC. WHEN IT WAS ALL SAID AND DONE IT LOOKED LIKE THE BALL JOINT HAD FAILED CAUSING THE LOSS OF CONTROL. A BYSTANDER SAID HE HEARD A LOUD POP AND LOOKED UP AND WITNESSED THE VEHICLE SLIDE INTO THE CURB AND THEN SEE THE FRONT LEFT TIRE LOCK UP AND THE VEHICLE COME TO A STOP.
Mfg Campaign: 11209117
Recall Date: May 21, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
THE VEHICLE WAS IN MOTION MAKING A RIGHT HAND TURN AND IN THE TURN THE OPERATOR LOST CONTROL OF THE VEHICLE CAUSING HER TO STRIKE A CURB THEN HEAD FOR ONCOMING TRAFFIC. WHEN IT WAS ALL SAID AND DONE IT LOOKED LIKE THE BALL JOINT HAD FAILED CAUSING THE LOSS OF CONTROL. A BYSTANDER SAID HE HEARD A LOUD POP AND LOOKED UP AND WITNESSED THE VEHICLE SLIDE INTO THE CURB AND THEN SEE THE FRONT LEFT TIRE LOCK UP AND THE VEHICLE COME TO A STOP.
Corrective Action:
THE VEHICLE WAS IN MOTION MAKING A RIGHT HAND TURN AND IN THE TURN THE OPERATOR LOST CONTROL OF THE VEHICLE CAUSING HER TO STRIKE A CURB THEN HEAD FOR ONCOMING TRAFFIC. WHEN IT WAS ALL SAID AND DONE IT LOOKED LIKE THE BALL JOINT HAD FAILED CAUSING THE LOSS OF CONTROL. A BYSTANDER SAID HE HEARD A LOUD POP AND LOOKED UP AND WITNESSED THE VEHICLE SLIDE INTO THE CURB AND THEN SEE THE FRONT LEFT TIRE LOCK UP AND THE VEHICLE COME TO A STOP.
Additional Notes:
THE VEHICLE WAS IN MOTION MAKING A RIGHT HAND TURN AND IN THE TURN THE OPERATOR LOST CONTROL OF THE VEHICLE CAUSING HER TO STRIKE A CURB THEN HEAD FOR ONCOMING TRAFFIC. WHEN IT WAS ALL SAID AND DONE IT LOOKED LIKE THE BALL JOINT HAD FAILED CAUSING THE LOSS OF CONTROL. A BYSTANDER SAID HE HEARD A LOUD POP AND LOOKED UP AND WITNESSED THE VEHICLE SLIDE INTO THE CURB AND THEN SEE THE FRONT LEFT TIRE LOCK UP AND THE VEHICLE COME TO A STOP.
Mfg Campaign: 11209117
Recall Date: May 21, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILS TO DOWN SHIFT AFTER ACCELERATING IN TRAFFIC. RPM LEGAL 2200 RPM AT 40 MPH FOR OVER A MILE BEFORE DROPPING TO CORRECT 1200 RPM FOR THAT SPEED.
Corrective Action:
TRANSMISSION FAILS TO DOWN SHIFT AFTER ACCELERATING IN TRAFFIC. RPM LEGAL 2200 RPM AT 40 MPH FOR OVER A MILE BEFORE DROPPING TO CORRECT 1200 RPM FOR THAT SPEED.
Additional Notes:
TRANSMISSION FAILS TO DOWN SHIFT AFTER ACCELERATING IN TRAFFIC. RPM LEGAL 2200 RPM AT 40 MPH FOR OVER A MILE BEFORE DROPPING TO CORRECT 1200 RPM FOR THAT SPEED.
Mfg Campaign: 11197047
Recall Date: Apr 17, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE THE VEHICLE IS IN DRIVE IT LOSES PROPULSION WITHOUT NOTICE. THE VEHICLE STAYS IN DRIVE. THE VEHICLES RPM INCREASE AS YOUR FOOT IS ON THE ACCELERATOR BUT THE VEHICLE DOESN'T CONTINUE TO MOVE. THE ONLY WAY TO REGAIN PROPULSION IS TO COMPLETELY SHUT THE VEHICLE OFF AND THEN START UP AGAIN.
Corrective Action:
WHILE THE VEHICLE IS IN DRIVE IT LOSES PROPULSION WITHOUT NOTICE. THE VEHICLE STAYS IN DRIVE. THE VEHICLES RPM INCREASE AS YOUR FOOT IS ON THE ACCELERATOR BUT THE VEHICLE DOESN'T CONTINUE TO MOVE. THE ONLY WAY TO REGAIN PROPULSION IS TO COMPLETELY SHUT THE VEHICLE OFF AND THEN START UP AGAIN.
Additional Notes:
WHILE THE VEHICLE IS IN DRIVE IT LOSES PROPULSION WITHOUT NOTICE. THE VEHICLE STAYS IN DRIVE. THE VEHICLES RPM INCREASE AS YOUR FOOT IS ON THE ACCELERATOR BUT THE VEHICLE DOESN'T CONTINUE TO MOVE. THE ONLY WAY TO REGAIN PROPULSION IS TO COMPLETELY SHUT THE VEHICLE OFF AND THEN START UP AGAIN.
Mfg Campaign: 11195867
Recall Date: Apr 12, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE THE VEHICLE IS IN DRIVE IT LOSES PROPULSION WITHOUT NOTICE. THE VEHICLE STAYS IN DRIVE. THE VEHICLES RPM INCREASE AS YOUR FOOT IS ON THE ACCELERATOR BUT THE VEHICLE DOESN'T CONTINUE TO MOVE. THE ONLY WAY TO REGAIN PROPULSION IS TO COMPLETELY SHUT THE VEHICLE OFF AND THEN START UP AGAIN.
Corrective Action:
WHILE THE VEHICLE IS IN DRIVE IT LOSES PROPULSION WITHOUT NOTICE. THE VEHICLE STAYS IN DRIVE. THE VEHICLES RPM INCREASE AS YOUR FOOT IS ON THE ACCELERATOR BUT THE VEHICLE DOESN'T CONTINUE TO MOVE. THE ONLY WAY TO REGAIN PROPULSION IS TO COMPLETELY SHUT THE VEHICLE OFF AND THEN START UP AGAIN.
Additional Notes:
WHILE THE VEHICLE IS IN DRIVE IT LOSES PROPULSION WITHOUT NOTICE. THE VEHICLE STAYS IN DRIVE. THE VEHICLES RPM INCREASE AS YOUR FOOT IS ON THE ACCELERATOR BUT THE VEHICLE DOESN'T CONTINUE TO MOVE. THE ONLY WAY TO REGAIN PROPULSION IS TO COMPLETELY SHUT THE VEHICLE OFF AND THEN START UP AGAIN.
Mfg Campaign: 11195867
Recall Date: Apr 12, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE THE VEHICLE IS IN DRIVE IT LOSES PROPULSION WITHOUT NOTICE. THE VEHICLE STAYS IN DRIVE. THE VEHICLES RPM INCREASE AS YOUR FOOT IS ON THE ACCELERATOR BUT THE VEHICLE DOESN'T CONTINUE TO MOVE. THE ONLY WAY TO REGAIN PROPULSION IS TO COMPLETELY SHUT THE VEHICLE OFF AND THEN START UP AGAIN.
Corrective Action:
WHILE THE VEHICLE IS IN DRIVE IT LOSES PROPULSION WITHOUT NOTICE. THE VEHICLE STAYS IN DRIVE. THE VEHICLES RPM INCREASE AS YOUR FOOT IS ON THE ACCELERATOR BUT THE VEHICLE DOESN'T CONTINUE TO MOVE. THE ONLY WAY TO REGAIN PROPULSION IS TO COMPLETELY SHUT THE VEHICLE OFF AND THEN START UP AGAIN.
Additional Notes:
WHILE THE VEHICLE IS IN DRIVE IT LOSES PROPULSION WITHOUT NOTICE. THE VEHICLE STAYS IN DRIVE. THE VEHICLES RPM INCREASE AS YOUR FOOT IS ON THE ACCELERATOR BUT THE VEHICLE DOESN'T CONTINUE TO MOVE. THE ONLY WAY TO REGAIN PROPULSION IS TO COMPLETELY SHUT THE VEHICLE OFF AND THEN START UP AGAIN.
Mfg Campaign: 11195867
Recall Date: Apr 12, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRANSMISSION LOCKS UP AND WILL NOT SHIFT INTO HIGHER GEAR. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING.
Corrective Action:
TRANSMISSION LOCKS UP AND WILL NOT SHIFT INTO HIGHER GEAR. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING.
Additional Notes:
TRANSMISSION LOCKS UP AND WILL NOT SHIFT INTO HIGHER GEAR. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING.
Mfg Campaign: 11194570
Recall Date: Apr 8, 2019
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