Complaints & Recalls
Consumer Complaints
42 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRUCK HAS A HORRIBLE VIBRATION FROM AROUND 45 MPH AND UP. HAVE TEST DROVE OTHER 2016 GMC SIERRAS WITH SAME ISSUE. HAVE TAKEN IT BACK TO THE DODGE DEALERSHIP WE BOUGHT IT FROM AND THEY SAID IT SHOULD BE A RECALL
Corrective Action:
THE TRUCK HAS A HORRIBLE VIBRATION FROM AROUND 45 MPH AND UP. HAVE TEST DROVE OTHER 2016 GMC SIERRAS WITH SAME ISSUE. HAVE TAKEN IT BACK TO THE DODGE DEALERSHIP WE BOUGHT IT FROM AND THEY SAID IT SHOULD BE A RECALL
Additional Notes:
THE TRUCK HAS A HORRIBLE VIBRATION FROM AROUND 45 MPH AND UP. HAVE TEST DROVE OTHER 2016 GMC SIERRAS WITH SAME ISSUE. HAVE TAKEN IT BACK TO THE DODGE DEALERSHIP WE BOUGHT IT FROM AND THEY SAID IT SHOULD BE A RECALL
Mfg Campaign: 11289000
Recall Date: Dec 14, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REVERSED AT UNDER 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE AS INTENDED. THE CONTACT CRASHED INTO A TREE WHICH CAUSED DAMAGE TO THE PASSENGER'S SIDE DOOR, FENDER AND SIDE MIRROR. THERE WAS NO INJURIES. THE VEHICLE WAS TAKEN TO VAN BUREN BUICK GMC LOCATED AT 2257 JERICHO TURNPIKE, GARDEN CITY PARK, NY 11040, (516) 535-9508, TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REVERSED AT UNDER 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE AS INTENDED. THE CONTACT CRASHED INTO A TREE WHICH CAUSED DAMAGE TO THE PASSENGER'S SIDE DOOR, FENDER AND SIDE MIRROR. THERE WAS NO INJURIES. THE VEHICLE WAS TAKEN TO VAN BUREN BUICK GMC LOCATED AT 2257 JERICHO TURNPIKE, GARDEN CITY PARK, NY 11040, (516) 535-9508, TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REVERSED AT UNDER 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE AS INTENDED. THE CONTACT CRASHED INTO A TREE WHICH CAUSED DAMAGE TO THE PASSENGER'S SIDE DOOR, FENDER AND SIDE MIRROR. THERE WAS NO INJURIES. THE VEHICLE WAS TAKEN TO VAN BUREN BUICK GMC LOCATED AT 2257 JERICHO TURNPIKE, GARDEN CITY PARK, NY 11040, (516) 535-9508, TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Mfg Campaign: 11240305
Recall Date: Jul 29, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE FAILURE ISSUE AT LOW SPEED. THIS HAPPENED IN TWO SEPARATE OCCURRENCES IN PARKING LOTS. THE BRAKE PEDAL BECAME VERY STILL AND REQUIRED GRABBING THE STEERING WHEEL AND USING IT TO PULL MYSELF DOWN HARDER ON THE BRAKE PEDAL TO GET THE VEHICLE TO STOP. THIS RESULTED IN GREATLY INCREASED STOPPING DISTANCE. FORTUNATELY NO VEHICLES OR PEOPLE WERE IN MY PATH DURING THESE OCCURRENCES. GM HAS SINCE REPAIRED MY VEHICLE. I HAVE SINCE RECEIVED A NOTICE THAT THEY ARE REPAIRING THIS ISSUE ONLY AFTER THE OWNER HAS A BRAKE FAILURE PROBLEM. THIS IS EXTREMELY UNSAFE AND IS UNACCEPTABLE. OWNERS NEED A SOLUTION AND DO NOT NEED TO WORRY THAT THIS ISSUE WILL ARISE AGAIN. IF I HIT A PERSON OR A VEHICLE, WILL GM PAY FOR MEDICAL BILLS, VEHICLE REPAIRS, LEGAL FEES? THIS TRUCK AS WELL AS MY LAST 2009 CHEVROLET SILVERADO HAD ISSUES WITH THE DRIVE TRAIN THAT GM CLASSIFIED AS NORMAL. THESE TRUCKS SHOULD NOT HAVE DRIVE SHAFT CLUNK WHEN STOPPING AT A TRAFFIC LIGHT. THESE VEHICLES HAVE MAJOR MECHANICAL CONCERNS AND THEIR QUALITY IS TRASH!
Corrective Action:
BRAKE FAILURE ISSUE AT LOW SPEED. THIS HAPPENED IN TWO SEPARATE OCCURRENCES IN PARKING LOTS. THE BRAKE PEDAL BECAME VERY STILL AND REQUIRED GRABBING THE STEERING WHEEL AND USING IT TO PULL MYSELF DOWN HARDER ON THE BRAKE PEDAL TO GET THE VEHICLE TO STOP. THIS RESULTED IN GREATLY INCREASED STOPPING DISTANCE. FORTUNATELY NO VEHICLES OR PEOPLE WERE IN MY PATH DURING THESE OCCURRENCES. GM HAS SINCE REPAIRED MY VEHICLE. I HAVE SINCE RECEIVED A NOTICE THAT THEY ARE REPAIRING THIS ISSUE ONLY AFTER THE OWNER HAS A BRAKE FAILURE PROBLEM. THIS IS EXTREMELY UNSAFE AND IS UNACCEPTABLE. OWNERS NEED A SOLUTION AND DO NOT NEED TO WORRY THAT THIS ISSUE WILL ARISE AGAIN. IF I HIT A PERSON OR A VEHICLE, WILL GM PAY FOR MEDICAL BILLS, VEHICLE REPAIRS, LEGAL FEES? THIS TRUCK AS WELL AS MY LAST 2009 CHEVROLET SILVERADO HAD ISSUES WITH THE DRIVE TRAIN THAT GM CLASSIFIED AS NORMAL. THESE TRUCKS SHOULD NOT HAVE DRIVE SHAFT CLUNK WHEN STOPPING AT A TRAFFIC LIGHT. THESE VEHICLES HAVE MAJOR MECHANICAL CONCERNS AND THEIR QUALITY IS TRASH!
Additional Notes:
BRAKE FAILURE ISSUE AT LOW SPEED. THIS HAPPENED IN TWO SEPARATE OCCURRENCES IN PARKING LOTS. THE BRAKE PEDAL BECAME VERY STILL AND REQUIRED GRABBING THE STEERING WHEEL AND USING IT TO PULL MYSELF DOWN HARDER ON THE BRAKE PEDAL TO GET THE VEHICLE TO STOP. THIS RESULTED IN GREATLY INCREASED STOPPING DISTANCE. FORTUNATELY NO VEHICLES OR PEOPLE WERE IN MY PATH DURING THESE OCCURRENCES. GM HAS SINCE REPAIRED MY VEHICLE. I HAVE SINCE RECEIVED A NOTICE THAT THEY ARE REPAIRING THIS ISSUE ONLY AFTER THE OWNER HAS A BRAKE FAILURE PROBLEM. THIS IS EXTREMELY UNSAFE AND IS UNACCEPTABLE. OWNERS NEED A SOLUTION AND DO NOT NEED TO WORRY THAT THIS ISSUE WILL ARISE AGAIN. IF I HIT A PERSON OR A VEHICLE, WILL GM PAY FOR MEDICAL BILLS, VEHICLE REPAIRS, LEGAL FEES? THIS TRUCK AS WELL AS MY LAST 2009 CHEVROLET SILVERADO HAD ISSUES WITH THE DRIVE TRAIN THAT GM CLASSIFIED AS NORMAL. THESE TRUCKS SHOULD NOT HAVE DRIVE SHAFT CLUNK WHEN STOPPING AT A TRAFFIC LIGHT. THESE VEHICLES HAVE MAJOR MECHANICAL CONCERNS AND THEIR QUALITY IS TRASH!
Mfg Campaign: 11207803
Recall Date: May 15, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
BRAKE FAILURE ISSUE AT LOW SPEED. THIS HAPPENED IN TWO SEPARATE OCCURRENCES IN PARKING LOTS. THE BRAKE PEDAL BECAME VERY STILL AND REQUIRED GRABBING THE STEERING WHEEL AND USING IT TO PULL MYSELF DOWN HARDER ON THE BRAKE PEDAL TO GET THE VEHICLE TO STOP. THIS RESULTED IN GREATLY INCREASED STOPPING DISTANCE. FORTUNATELY NO VEHICLES OR PEOPLE WERE IN MY PATH DURING THESE OCCURRENCES. GM HAS SINCE REPAIRED MY VEHICLE. I HAVE SINCE RECEIVED A NOTICE THAT THEY ARE REPAIRING THIS ISSUE ONLY AFTER THE OWNER HAS A BRAKE FAILURE PROBLEM. THIS IS EXTREMELY UNSAFE AND IS UNACCEPTABLE. OWNERS NEED A SOLUTION AND DO NOT NEED TO WORRY THAT THIS ISSUE WILL ARISE AGAIN. IF I HIT A PERSON OR A VEHICLE, WILL GM PAY FOR MEDICAL BILLS, VEHICLE REPAIRS, LEGAL FEES? THIS TRUCK AS WELL AS MY LAST 2009 CHEVROLET SILVERADO HAD ISSUES WITH THE DRIVE TRAIN THAT GM CLASSIFIED AS NORMAL. THESE TRUCKS SHOULD NOT HAVE DRIVE SHAFT CLUNK WHEN STOPPING AT A TRAFFIC LIGHT. THESE VEHICLES HAVE MAJOR MECHANICAL CONCERNS AND THEIR QUALITY IS TRASH!
Corrective Action:
BRAKE FAILURE ISSUE AT LOW SPEED. THIS HAPPENED IN TWO SEPARATE OCCURRENCES IN PARKING LOTS. THE BRAKE PEDAL BECAME VERY STILL AND REQUIRED GRABBING THE STEERING WHEEL AND USING IT TO PULL MYSELF DOWN HARDER ON THE BRAKE PEDAL TO GET THE VEHICLE TO STOP. THIS RESULTED IN GREATLY INCREASED STOPPING DISTANCE. FORTUNATELY NO VEHICLES OR PEOPLE WERE IN MY PATH DURING THESE OCCURRENCES. GM HAS SINCE REPAIRED MY VEHICLE. I HAVE SINCE RECEIVED A NOTICE THAT THEY ARE REPAIRING THIS ISSUE ONLY AFTER THE OWNER HAS A BRAKE FAILURE PROBLEM. THIS IS EXTREMELY UNSAFE AND IS UNACCEPTABLE. OWNERS NEED A SOLUTION AND DO NOT NEED TO WORRY THAT THIS ISSUE WILL ARISE AGAIN. IF I HIT A PERSON OR A VEHICLE, WILL GM PAY FOR MEDICAL BILLS, VEHICLE REPAIRS, LEGAL FEES? THIS TRUCK AS WELL AS MY LAST 2009 CHEVROLET SILVERADO HAD ISSUES WITH THE DRIVE TRAIN THAT GM CLASSIFIED AS NORMAL. THESE TRUCKS SHOULD NOT HAVE DRIVE SHAFT CLUNK WHEN STOPPING AT A TRAFFIC LIGHT. THESE VEHICLES HAVE MAJOR MECHANICAL CONCERNS AND THEIR QUALITY IS TRASH!
Additional Notes:
BRAKE FAILURE ISSUE AT LOW SPEED. THIS HAPPENED IN TWO SEPARATE OCCURRENCES IN PARKING LOTS. THE BRAKE PEDAL BECAME VERY STILL AND REQUIRED GRABBING THE STEERING WHEEL AND USING IT TO PULL MYSELF DOWN HARDER ON THE BRAKE PEDAL TO GET THE VEHICLE TO STOP. THIS RESULTED IN GREATLY INCREASED STOPPING DISTANCE. FORTUNATELY NO VEHICLES OR PEOPLE WERE IN MY PATH DURING THESE OCCURRENCES. GM HAS SINCE REPAIRED MY VEHICLE. I HAVE SINCE RECEIVED A NOTICE THAT THEY ARE REPAIRING THIS ISSUE ONLY AFTER THE OWNER HAS A BRAKE FAILURE PROBLEM. THIS IS EXTREMELY UNSAFE AND IS UNACCEPTABLE. OWNERS NEED A SOLUTION AND DO NOT NEED TO WORRY THAT THIS ISSUE WILL ARISE AGAIN. IF I HIT A PERSON OR A VEHICLE, WILL GM PAY FOR MEDICAL BILLS, VEHICLE REPAIRS, LEGAL FEES? THIS TRUCK AS WELL AS MY LAST 2009 CHEVROLET SILVERADO HAD ISSUES WITH THE DRIVE TRAIN THAT GM CLASSIFIED AS NORMAL. THESE TRUCKS SHOULD NOT HAVE DRIVE SHAFT CLUNK WHEN STOPPING AT A TRAFFIC LIGHT. THESE VEHICLES HAVE MAJOR MECHANICAL CONCERNS AND THEIR QUALITY IS TRASH!
Mfg Campaign: 11207803
Recall Date: May 15, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES DID NOT WORK AT SLOW SPEED GOING FORWARD OR IN REVERSE
Corrective Action:
THE BRAKES DID NOT WORK AT SLOW SPEED GOING FORWARD OR IN REVERSE
Additional Notes:
THE BRAKES DID NOT WORK AT SLOW SPEED GOING FORWARD OR IN REVERSE
Mfg Campaign: 11205791
Recall Date: May 6, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
THE SEALS ON THE FRONT END SUSPENSION SHOCKS - SEALS ARE BROKEN ON BOTH FRONT SETS GREASE IS LEAKING OUT OF THEM AND CAUSING A ROUGH RIDE WITH NOISE WHEN YOU GO OVER BUMP
Corrective Action:
THE SEALS ON THE FRONT END SUSPENSION SHOCKS - SEALS ARE BROKEN ON BOTH FRONT SETS GREASE IS LEAKING OUT OF THEM AND CAUSING A ROUGH RIDE WITH NOISE WHEN YOU GO OVER BUMP
Additional Notes:
THE SEALS ON THE FRONT END SUSPENSION SHOCKS - SEALS ARE BROKEN ON BOTH FRONT SETS GREASE IS LEAKING OUT OF THEM AND CAUSING A ROUGH RIDE WITH NOISE WHEN YOU GO OVER BUMP
Mfg Campaign: 11204434
Recall Date: Apr 29, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL SLOPPY 1-2 INCHES OF PLAY WHILE DRIVING
Corrective Action:
STEERING WHEEL SLOPPY 1-2 INCHES OF PLAY WHILE DRIVING
Additional Notes:
STEERING WHEEL SLOPPY 1-2 INCHES OF PLAY WHILE DRIVING
Mfg Campaign: 11194964
Recall Date: Apr 9, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A FEW MINUTES AFTER STARTING TRUCK WITH REMOTE STARTER (DEFROSTER ON), A PORTION OF THE REAR WINDOW SHATTERED. SEEMS LIKE SEVERAL PEOPLE HAD THE SAME PROBLEM, APPARENTLY CAUSED BY THE DEFROSTER OVERHEATING THE GLASS.
Corrective Action:
A FEW MINUTES AFTER STARTING TRUCK WITH REMOTE STARTER (DEFROSTER ON), A PORTION OF THE REAR WINDOW SHATTERED. SEEMS LIKE SEVERAL PEOPLE HAD THE SAME PROBLEM, APPARENTLY CAUSED BY THE DEFROSTER OVERHEATING THE GLASS.
Additional Notes:
A FEW MINUTES AFTER STARTING TRUCK WITH REMOTE STARTER (DEFROSTER ON), A PORTION OF THE REAR WINDOW SHATTERED. SEEMS LIKE SEVERAL PEOPLE HAD THE SAME PROBLEM, APPARENTLY CAUSED BY THE DEFROSTER OVERHEATING THE GLASS.
Mfg Campaign: 11193133
Recall Date: Apr 1, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT 44,972 MILES I BEGAN TO EXPERIENCE LOSS OF BRAKING AT SLOW SPEEDS (10-15 MPH) ON MULTIPLE OCCASIONS. THE BRAKE PEDAL LOST ITS SPONGY FEEL AND FELT HARD AND DEAD. NO MATTER HOW MUCH PRESSURE I APPLIED TO THE BRAKE PEDAL, MY TRUCK CONTINUED TO ROLL FORWARD. IT WAS A SCARY FEELING TO LOSE CONTROL OF THE VEHICLE ESPECIALLY BECAUSE I HAD MY 10 YEAR OLD DAUGHTER IN MY TRUCK THE FIRST TIME IT HAPPENED. I HAD TO DEPRESS MY EMERGENCY BRAKE TO BRING THE VEHICLE TO A STOP. I PULLED THE TRUCK OVER AND TURNED OFF AND ON THE IGNITION AND THE BRAKE PEDAL REGAINED ITS SPONGY, NORMAL PRESSURE AND FEEL. THE BRAKES FELT NORMAL FOR ABOUT A WEEK OR SO AND I FELT MAYBE IT WAS AN ISOLATED INCIDENT UNTIL THE SAME PROBLEM OCCURRED WHEN I WAS DRIVING HOME FROM WORK IN CITY STOP AND GO TRAFFIC. I WAS DRIVING ABOUT 5-10 MPH TRYING TO COME TO A STOP BEHIND THE CAR IN FRONT OF ME WHEN THE TRUCK CONTINUED TO ROLL FORWARD. I BARELY HAD ENOUGH TIME TO DEPRESS THE EMERGENCY BRAKE TO STOP AND CAME VERY CLOSE TO HITTING THE CAR IN FRONT OF ME. IT WOULD HAVE BEEN AT VERY LOW SPEED, BUT NONETHELESS A COLLISION. I TOOK THE TRUCK TO THE DEALER TO HAVE THE PROBLEM CHECKED OUT AND ENDED UP HAVING TO REPLACE THE VACUUM PUMP ASSEMBLY FOR $656.50, PARTS AND LABOR. I DEFINITELY FEEL THIS IS A VALID SAFETY ISSUE THAT DESERVES INVESTIGATING AND DOING EITHER A SAFETY NOTICE TO VEHICLE OWNERS THAT COULD BE EFFECTED OR A RECALL. HAD I KNOWN ABOUT THE POTENTIAL ISSUE I WOULD HAVE BEEN BETTER ABLE TO DEAL WITH IT. IT REALLY SHOOK ME UP THE FIRST TIME IT HAPPENED. I DIDN'T FEEL SAFE DRIVING THE TRUCK EVEN 10 FEET AFTERWARDS.
Corrective Action:
AT 44,972 MILES I BEGAN TO EXPERIENCE LOSS OF BRAKING AT SLOW SPEEDS (10-15 MPH) ON MULTIPLE OCCASIONS. THE BRAKE PEDAL LOST ITS SPONGY FEEL AND FELT HARD AND DEAD. NO MATTER HOW MUCH PRESSURE I APPLIED TO THE BRAKE PEDAL, MY TRUCK CONTINUED TO ROLL FORWARD. IT WAS A SCARY FEELING TO LOSE CONTROL OF THE VEHICLE ESPECIALLY BECAUSE I HAD MY 10 YEAR OLD DAUGHTER IN MY TRUCK THE FIRST TIME IT HAPPENED. I HAD TO DEPRESS MY EMERGENCY BRAKE TO BRING THE VEHICLE TO A STOP. I PULLED THE TRUCK OVER AND TURNED OFF AND ON THE IGNITION AND THE BRAKE PEDAL REGAINED ITS SPONGY, NORMAL PRESSURE AND FEEL. THE BRAKES FELT NORMAL FOR ABOUT A WEEK OR SO AND I FELT MAYBE IT WAS AN ISOLATED INCIDENT UNTIL THE SAME PROBLEM OCCURRED WHEN I WAS DRIVING HOME FROM WORK IN CITY STOP AND GO TRAFFIC. I WAS DRIVING ABOUT 5-10 MPH TRYING TO COME TO A STOP BEHIND THE CAR IN FRONT OF ME WHEN THE TRUCK CONTINUED TO ROLL FORWARD. I BARELY HAD ENOUGH TIME TO DEPRESS THE EMERGENCY BRAKE TO STOP AND CAME VERY CLOSE TO HITTING THE CAR IN FRONT OF ME. IT WOULD HAVE BEEN AT VERY LOW SPEED, BUT NONETHELESS A COLLISION. I TOOK THE TRUCK TO THE DEALER TO HAVE THE PROBLEM CHECKED OUT AND ENDED UP HAVING TO REPLACE THE VACUUM PUMP ASSEMBLY FOR $656.50, PARTS AND LABOR. I DEFINITELY FEEL THIS IS A VALID SAFETY ISSUE THAT DESERVES INVESTIGATING AND DOING EITHER A SAFETY NOTICE TO VEHICLE OWNERS THAT COULD BE EFFECTED OR A RECALL. HAD I KNOWN ABOUT THE POTENTIAL ISSUE I WOULD HAVE BEEN BETTER ABLE TO DEAL WITH IT. IT REALLY SHOOK ME UP THE FIRST TIME IT HAPPENED. I DIDN'T FEEL SAFE DRIVING THE TRUCK EVEN 10 FEET AFTERWARDS.
Additional Notes:
AT 44,972 MILES I BEGAN TO EXPERIENCE LOSS OF BRAKING AT SLOW SPEEDS (10-15 MPH) ON MULTIPLE OCCASIONS. THE BRAKE PEDAL LOST ITS SPONGY FEEL AND FELT HARD AND DEAD. NO MATTER HOW MUCH PRESSURE I APPLIED TO THE BRAKE PEDAL, MY TRUCK CONTINUED TO ROLL FORWARD. IT WAS A SCARY FEELING TO LOSE CONTROL OF THE VEHICLE ESPECIALLY BECAUSE I HAD MY 10 YEAR OLD DAUGHTER IN MY TRUCK THE FIRST TIME IT HAPPENED. I HAD TO DEPRESS MY EMERGENCY BRAKE TO BRING THE VEHICLE TO A STOP. I PULLED THE TRUCK OVER AND TURNED OFF AND ON THE IGNITION AND THE BRAKE PEDAL REGAINED ITS SPONGY, NORMAL PRESSURE AND FEEL. THE BRAKES FELT NORMAL FOR ABOUT A WEEK OR SO AND I FELT MAYBE IT WAS AN ISOLATED INCIDENT UNTIL THE SAME PROBLEM OCCURRED WHEN I WAS DRIVING HOME FROM WORK IN CITY STOP AND GO TRAFFIC. I WAS DRIVING ABOUT 5-10 MPH TRYING TO COME TO A STOP BEHIND THE CAR IN FRONT OF ME WHEN THE TRUCK CONTINUED TO ROLL FORWARD. I BARELY HAD ENOUGH TIME TO DEPRESS THE EMERGENCY BRAKE TO STOP AND CAME VERY CLOSE TO HITTING THE CAR IN FRONT OF ME. IT WOULD HAVE BEEN AT VERY LOW SPEED, BUT NONETHELESS A COLLISION. I TOOK THE TRUCK TO THE DEALER TO HAVE THE PROBLEM CHECKED OUT AND ENDED UP HAVING TO REPLACE THE VACUUM PUMP ASSEMBLY FOR $656.50, PARTS AND LABOR. I DEFINITELY FEEL THIS IS A VALID SAFETY ISSUE THAT DESERVES INVESTIGATING AND DOING EITHER A SAFETY NOTICE TO VEHICLE OWNERS THAT COULD BE EFFECTED OR A RECALL. HAD I KNOWN ABOUT THE POTENTIAL ISSUE I WOULD HAVE BEEN BETTER ABLE TO DEAL WITH IT. IT REALLY SHOOK ME UP THE FIRST TIME IT HAPPENED. I DIDN'T FEEL SAFE DRIVING THE TRUCK EVEN 10 FEET AFTERWARDS.
Mfg Campaign: 11191062
Recall Date: Mar 23, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT 38,200 MILES, THE TRUCK EXPERIENCED A LOSS OF BREAK PRESSURE WHILE IN A PARKING GARAGE TRAVELING AT LOW SPEED CAUSING THE VEHICLE TO NARROWLY MISS HITTING A CONCRETE UPRIGHT. AFTER REALIZING THERE WAS A BREAK ISSUE, VEHICLE WAS ABLE TO BE CAREFULLY MOVED FROM THE PARKING GARAGE BY COASTING ON THE BREAK. AFTER RESTARTING THE VEHICLE, THE FIRST DEPRESS OF THE BREAK SEEMED TO GIVE FULL PRESSURE, BUT EACH SUBSEQUENT DEPRESS GAVE LESS AND LESS PRESSURE. VEHICLE HAD TO BE TOWED TO NEAREST DEALERSHIP AND IS CURRENTLY AWAITING DIAGNOSTIC. PROBLEM APPEARS TO BE PART OF ONGOING INVESTIGATION INTO BRAKE VACUUM PUMP FAILURE (NHTSA ACTION NUMBER: PE18012).
Corrective Action:
AT 38,200 MILES, THE TRUCK EXPERIENCED A LOSS OF BREAK PRESSURE WHILE IN A PARKING GARAGE TRAVELING AT LOW SPEED CAUSING THE VEHICLE TO NARROWLY MISS HITTING A CONCRETE UPRIGHT. AFTER REALIZING THERE WAS A BREAK ISSUE, VEHICLE WAS ABLE TO BE CAREFULLY MOVED FROM THE PARKING GARAGE BY COASTING ON THE BREAK. AFTER RESTARTING THE VEHICLE, THE FIRST DEPRESS OF THE BREAK SEEMED TO GIVE FULL PRESSURE, BUT EACH SUBSEQUENT DEPRESS GAVE LESS AND LESS PRESSURE. VEHICLE HAD TO BE TOWED TO NEAREST DEALERSHIP AND IS CURRENTLY AWAITING DIAGNOSTIC. PROBLEM APPEARS TO BE PART OF ONGOING INVESTIGATION INTO BRAKE VACUUM PUMP FAILURE (NHTSA ACTION NUMBER: PE18012).
Additional Notes:
AT 38,200 MILES, THE TRUCK EXPERIENCED A LOSS OF BREAK PRESSURE WHILE IN A PARKING GARAGE TRAVELING AT LOW SPEED CAUSING THE VEHICLE TO NARROWLY MISS HITTING A CONCRETE UPRIGHT. AFTER REALIZING THERE WAS A BREAK ISSUE, VEHICLE WAS ABLE TO BE CAREFULLY MOVED FROM THE PARKING GARAGE BY COASTING ON THE BREAK. AFTER RESTARTING THE VEHICLE, THE FIRST DEPRESS OF THE BREAK SEEMED TO GIVE FULL PRESSURE, BUT EACH SUBSEQUENT DEPRESS GAVE LESS AND LESS PRESSURE. VEHICLE HAD TO BE TOWED TO NEAREST DEALERSHIP AND IS CURRENTLY AWAITING DIAGNOSTIC. PROBLEM APPEARS TO BE PART OF ONGOING INVESTIGATION INTO BRAKE VACUUM PUMP FAILURE (NHTSA ACTION NUMBER: PE18012).
Mfg Campaign: 11182193
Recall Date: Feb 24, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE HAS EXCESSIVE STEERING PLAY. IT IS DANGEROUS TO DRIVE IN ICY CONDITIONS AND CAN BE NOTICED DRIVING THE VEHICLE STRAIGHT UNDER ALL DRIVING CONDITIONS ON DRY OR ICY PAVEMENT. I TOOK IT TO THE DEALER AND THEY PERFORMED SERVICE BULLETIN WORK AT MY EXPENSE TO FIX THE PROBLEM. THE SERVICE BULLETIN AND REWORK INVOLVED TIGHTENING THE STEERING BOX BACKLASH SCREW. THE PROBLEM WAS NOT FIXED AND STILL EXISTS. THIS IS A KNOWN PROBLEM, BUT MY VEHICLE WAS NOT INCLUDED ON THE RECALL LIST TO FIX THE ISSUE. IN ORDER TO FIX THE ISSUE, THE PITMAN ARM SHAFT NEEDS TO BE REPLACED WITH AN UPDATED VERSION GM PN 84240812 IF THE STEERING PLAY CANNOT BE ADJUSTED OUT. THIS IS THE CASE WITH MY VEHICLE AND THE PART WAS NOT REPLACED.
Corrective Action:
THE VEHICLE HAS EXCESSIVE STEERING PLAY. IT IS DANGEROUS TO DRIVE IN ICY CONDITIONS AND CAN BE NOTICED DRIVING THE VEHICLE STRAIGHT UNDER ALL DRIVING CONDITIONS ON DRY OR ICY PAVEMENT. I TOOK IT TO THE DEALER AND THEY PERFORMED SERVICE BULLETIN WORK AT MY EXPENSE TO FIX THE PROBLEM. THE SERVICE BULLETIN AND REWORK INVOLVED TIGHTENING THE STEERING BOX BACKLASH SCREW. THE PROBLEM WAS NOT FIXED AND STILL EXISTS. THIS IS A KNOWN PROBLEM, BUT MY VEHICLE WAS NOT INCLUDED ON THE RECALL LIST TO FIX THE ISSUE. IN ORDER TO FIX THE ISSUE, THE PITMAN ARM SHAFT NEEDS TO BE REPLACED WITH AN UPDATED VERSION GM PN 84240812 IF THE STEERING PLAY CANNOT BE ADJUSTED OUT. THIS IS THE CASE WITH MY VEHICLE AND THE PART WAS NOT REPLACED.
Additional Notes:
THE VEHICLE HAS EXCESSIVE STEERING PLAY. IT IS DANGEROUS TO DRIVE IN ICY CONDITIONS AND CAN BE NOTICED DRIVING THE VEHICLE STRAIGHT UNDER ALL DRIVING CONDITIONS ON DRY OR ICY PAVEMENT. I TOOK IT TO THE DEALER AND THEY PERFORMED SERVICE BULLETIN WORK AT MY EXPENSE TO FIX THE PROBLEM. THE SERVICE BULLETIN AND REWORK INVOLVED TIGHTENING THE STEERING BOX BACKLASH SCREW. THE PROBLEM WAS NOT FIXED AND STILL EXISTS. THIS IS A KNOWN PROBLEM, BUT MY VEHICLE WAS NOT INCLUDED ON THE RECALL LIST TO FIX THE ISSUE. IN ORDER TO FIX THE ISSUE, THE PITMAN ARM SHAFT NEEDS TO BE REPLACED WITH AN UPDATED VERSION GM PN 84240812 IF THE STEERING PLAY CANNOT BE ADJUSTED OUT. THIS IS THE CASE WITH MY VEHICLE AND THE PART WAS NOT REPLACED.
Mfg Campaign: 11165611
Recall Date: Jan 3, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON SEVERAL OCCASIONS I HAVE HAD DIFFICULTY WITH THE BRAKING SYSTEM. THE BRAKING SYSTEM BECOMES UNRESPONSIVE AFTER PUMPING THE BRAKES A FEW TIMES. ON SEVERAL OCCASIONS I'VE HAD THE BRAKE PEDDLE PUSHED TO THE FLOOR IN AN ATTEMPT TO STOP THE VEHICLE. THIS SEEMS TO HAPPEN MOSTLY AT SLOW SPEEDS, A GOOD EXAMPLE IS WHEN YOU ARE IN A TRAFFIC JAM AND ARE PRIMARILY USING THE BRAKES TO EDGE FORWARD AND STOP.
Corrective Action:
ON SEVERAL OCCASIONS I HAVE HAD DIFFICULTY WITH THE BRAKING SYSTEM. THE BRAKING SYSTEM BECOMES UNRESPONSIVE AFTER PUMPING THE BRAKES A FEW TIMES. ON SEVERAL OCCASIONS I'VE HAD THE BRAKE PEDDLE PUSHED TO THE FLOOR IN AN ATTEMPT TO STOP THE VEHICLE. THIS SEEMS TO HAPPEN MOSTLY AT SLOW SPEEDS, A GOOD EXAMPLE IS WHEN YOU ARE IN A TRAFFIC JAM AND ARE PRIMARILY USING THE BRAKES TO EDGE FORWARD AND STOP.
Additional Notes:
ON SEVERAL OCCASIONS I HAVE HAD DIFFICULTY WITH THE BRAKING SYSTEM. THE BRAKING SYSTEM BECOMES UNRESPONSIVE AFTER PUMPING THE BRAKES A FEW TIMES. ON SEVERAL OCCASIONS I'VE HAD THE BRAKE PEDDLE PUSHED TO THE FLOOR IN AN ATTEMPT TO STOP THE VEHICLE. THIS SEEMS TO HAPPEN MOSTLY AT SLOW SPEEDS, A GOOD EXAMPLE IS WHEN YOU ARE IN A TRAFFIC JAM AND ARE PRIMARILY USING THE BRAKES TO EDGE FORWARD AND STOP.
Mfg Campaign: 11160788
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
8 SPEED TRANSMISSION BUCKS, HESITATES, LURCHES FORWARD, CLUNKS, WHILE STARTUNG ACCELERATION OR COMING TO A STOP. I TRY TO KEEP A BIG GAP BETWEEN MY TRUCK AND CARS IN FRONT OF ME AT STOP SIGNS BECAUSE IT RANDOMLY LURCHES FORWARD AND I ALMOST HAVE BUMPED CARS IN FRONT OF ME. I HAVE HAD THE TRUCK INTO THE DEALER SO MANU TIMES TO FIX THE VIBRATION ISSUES AS WELL, THEY SAID 3 TIRES THAT CAME IN THE BRAND NEW TRUCK WERE DEFECTIVE SO I HAD TO REPLACE THEM ALL AND THE SHAKE IS STILL THERE, THE BALANCED, REBALANCED, ROAD FORCE BALANCE AND NOTHING WORKS. LAST TIME AT THE DEALER SAID IT IS PROBABLY THE TIRES, HE SAID DONT ROTATE THEM AGAIN AND WHEN THEY WEAR OUT HE WILL PUT ME IN A 'BETTER' TIRE. I AM PAST MY WARRANTY SO THE DEALER SAYS ANY COSTS ARE MY RESPONSIBILITT, IF THE NHTSA COULD PLEASE STEP IN TO ASSIST US TO MAKE GM FIC THEAE VEHICLES WHICH ARE A SAFETY HAZARD.
Corrective Action:
8 SPEED TRANSMISSION BUCKS, HESITATES, LURCHES FORWARD, CLUNKS, WHILE STARTUNG ACCELERATION OR COMING TO A STOP. I TRY TO KEEP A BIG GAP BETWEEN MY TRUCK AND CARS IN FRONT OF ME AT STOP SIGNS BECAUSE IT RANDOMLY LURCHES FORWARD AND I ALMOST HAVE BUMPED CARS IN FRONT OF ME. I HAVE HAD THE TRUCK INTO THE DEALER SO MANU TIMES TO FIX THE VIBRATION ISSUES AS WELL, THEY SAID 3 TIRES THAT CAME IN THE BRAND NEW TRUCK WERE DEFECTIVE SO I HAD TO REPLACE THEM ALL AND THE SHAKE IS STILL THERE, THE BALANCED, REBALANCED, ROAD FORCE BALANCE AND NOTHING WORKS. LAST TIME AT THE DEALER SAID IT IS PROBABLY THE TIRES, HE SAID DONT ROTATE THEM AGAIN AND WHEN THEY WEAR OUT HE WILL PUT ME IN A 'BETTER' TIRE. I AM PAST MY WARRANTY SO THE DEALER SAYS ANY COSTS ARE MY RESPONSIBILITT, IF THE NHTSA COULD PLEASE STEP IN TO ASSIST US TO MAKE GM FIC THEAE VEHICLES WHICH ARE A SAFETY HAZARD.
Additional Notes:
8 SPEED TRANSMISSION BUCKS, HESITATES, LURCHES FORWARD, CLUNKS, WHILE STARTUNG ACCELERATION OR COMING TO A STOP. I TRY TO KEEP A BIG GAP BETWEEN MY TRUCK AND CARS IN FRONT OF ME AT STOP SIGNS BECAUSE IT RANDOMLY LURCHES FORWARD AND I ALMOST HAVE BUMPED CARS IN FRONT OF ME. I HAVE HAD THE TRUCK INTO THE DEALER SO MANU TIMES TO FIX THE VIBRATION ISSUES AS WELL, THEY SAID 3 TIRES THAT CAME IN THE BRAND NEW TRUCK WERE DEFECTIVE SO I HAD TO REPLACE THEM ALL AND THE SHAKE IS STILL THERE, THE BALANCED, REBALANCED, ROAD FORCE BALANCE AND NOTHING WORKS. LAST TIME AT THE DEALER SAID IT IS PROBABLY THE TIRES, HE SAID DONT ROTATE THEM AGAIN AND WHEN THEY WEAR OUT HE WILL PUT ME IN A 'BETTER' TIRE. I AM PAST MY WARRANTY SO THE DEALER SAYS ANY COSTS ARE MY RESPONSIBILITT, IF THE NHTSA COULD PLEASE STEP IN TO ASSIST US TO MAKE GM FIC THEAE VEHICLES WHICH ARE A SAFETY HAZARD.
Mfg Campaign: 11118643
Recall Date: Aug 8, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
8 SPEED TRANSMISSION BUCKS, HESITATES, LURCHES FORWARD, CLUNKS, WHILE STARTUNG ACCELERATION OR COMING TO A STOP. I TRY TO KEEP A BIG GAP BETWEEN MY TRUCK AND CARS IN FRONT OF ME AT STOP SIGNS BECAUSE IT RANDOMLY LURCHES FORWARD AND I ALMOST HAVE BUMPED CARS IN FRONT OF ME. I HAVE HAD THE TRUCK INTO THE DEALER SO MANU TIMES TO FIX THE VIBRATION ISSUES AS WELL, THEY SAID 3 TIRES THAT CAME IN THE BRAND NEW TRUCK WERE DEFECTIVE SO I HAD TO REPLACE THEM ALL AND THE SHAKE IS STILL THERE, THE BALANCED, REBALANCED, ROAD FORCE BALANCE AND NOTHING WORKS. LAST TIME AT THE DEALER SAID IT IS PROBABLY THE TIRES, HE SAID DONT ROTATE THEM AGAIN AND WHEN THEY WEAR OUT HE WILL PUT ME IN A 'BETTER' TIRE. I AM PAST MY WARRANTY SO THE DEALER SAYS ANY COSTS ARE MY RESPONSIBILITT, IF THE NHTSA COULD PLEASE STEP IN TO ASSIST US TO MAKE GM FIC THEAE VEHICLES WHICH ARE A SAFETY HAZARD.
Corrective Action:
8 SPEED TRANSMISSION BUCKS, HESITATES, LURCHES FORWARD, CLUNKS, WHILE STARTUNG ACCELERATION OR COMING TO A STOP. I TRY TO KEEP A BIG GAP BETWEEN MY TRUCK AND CARS IN FRONT OF ME AT STOP SIGNS BECAUSE IT RANDOMLY LURCHES FORWARD AND I ALMOST HAVE BUMPED CARS IN FRONT OF ME. I HAVE HAD THE TRUCK INTO THE DEALER SO MANU TIMES TO FIX THE VIBRATION ISSUES AS WELL, THEY SAID 3 TIRES THAT CAME IN THE BRAND NEW TRUCK WERE DEFECTIVE SO I HAD TO REPLACE THEM ALL AND THE SHAKE IS STILL THERE, THE BALANCED, REBALANCED, ROAD FORCE BALANCE AND NOTHING WORKS. LAST TIME AT THE DEALER SAID IT IS PROBABLY THE TIRES, HE SAID DONT ROTATE THEM AGAIN AND WHEN THEY WEAR OUT HE WILL PUT ME IN A 'BETTER' TIRE. I AM PAST MY WARRANTY SO THE DEALER SAYS ANY COSTS ARE MY RESPONSIBILITT, IF THE NHTSA COULD PLEASE STEP IN TO ASSIST US TO MAKE GM FIC THEAE VEHICLES WHICH ARE A SAFETY HAZARD.
Additional Notes:
8 SPEED TRANSMISSION BUCKS, HESITATES, LURCHES FORWARD, CLUNKS, WHILE STARTUNG ACCELERATION OR COMING TO A STOP. I TRY TO KEEP A BIG GAP BETWEEN MY TRUCK AND CARS IN FRONT OF ME AT STOP SIGNS BECAUSE IT RANDOMLY LURCHES FORWARD AND I ALMOST HAVE BUMPED CARS IN FRONT OF ME. I HAVE HAD THE TRUCK INTO THE DEALER SO MANU TIMES TO FIX THE VIBRATION ISSUES AS WELL, THEY SAID 3 TIRES THAT CAME IN THE BRAND NEW TRUCK WERE DEFECTIVE SO I HAD TO REPLACE THEM ALL AND THE SHAKE IS STILL THERE, THE BALANCED, REBALANCED, ROAD FORCE BALANCE AND NOTHING WORKS. LAST TIME AT THE DEALER SAID IT IS PROBABLY THE TIRES, HE SAID DONT ROTATE THEM AGAIN AND WHEN THEY WEAR OUT HE WILL PUT ME IN A 'BETTER' TIRE. I AM PAST MY WARRANTY SO THE DEALER SAYS ANY COSTS ARE MY RESPONSIBILITT, IF THE NHTSA COULD PLEASE STEP IN TO ASSIST US TO MAKE GM FIC THEAE VEHICLES WHICH ARE A SAFETY HAZARD.
Mfg Campaign: 11118643
Recall Date: Aug 8, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK SHIFTS REALLY HARD AND IS UNPREDICTABLE. I ALMOST DROVE THROUGH MY GARAGE DOOR THE OTHER DAY SHIFTING TO DRIVE FROM REVERSE. TRUCK WILL LUNGE FORWARD OR DELAY IN SHIFTING. THERE HAVE BEEN A FEW TIMES I'VE HAD TO SLAM ON THE BRAKES BEFORE I BACKED INTO SOMETHING. I HAVE BROUGHT IT IN 3-4 TIMES FOR THE ISSUE AND GMC WON'T REMEDY THE PROBLEM.
Corrective Action:
TRUCK SHIFTS REALLY HARD AND IS UNPREDICTABLE. I ALMOST DROVE THROUGH MY GARAGE DOOR THE OTHER DAY SHIFTING TO DRIVE FROM REVERSE. TRUCK WILL LUNGE FORWARD OR DELAY IN SHIFTING. THERE HAVE BEEN A FEW TIMES I'VE HAD TO SLAM ON THE BRAKES BEFORE I BACKED INTO SOMETHING. I HAVE BROUGHT IT IN 3-4 TIMES FOR THE ISSUE AND GMC WON'T REMEDY THE PROBLEM.
Additional Notes:
TRUCK SHIFTS REALLY HARD AND IS UNPREDICTABLE. I ALMOST DROVE THROUGH MY GARAGE DOOR THE OTHER DAY SHIFTING TO DRIVE FROM REVERSE. TRUCK WILL LUNGE FORWARD OR DELAY IN SHIFTING. THERE HAVE BEEN A FEW TIMES I'VE HAD TO SLAM ON THE BRAKES BEFORE I BACKED INTO SOMETHING. I HAVE BROUGHT IT IN 3-4 TIMES FOR THE ISSUE AND GMC WON'T REMEDY THE PROBLEM.
Mfg Campaign: 11114476
Recall Date: Jul 30, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
LOOSES BRAKE ASSISTANCE IN PARKING LOT AND SOMETIMES ON THE HIGHWAY,CHECK ENGINE LIGHT COMES ON WITH VARIOUS CODES THE MOST COMMON IS MISFIRE ON STARTUP IT HAPPEN IN DIFFERENT OCCASIONS.
Corrective Action:
LOOSES BRAKE ASSISTANCE IN PARKING LOT AND SOMETIMES ON THE HIGHWAY,CHECK ENGINE LIGHT COMES ON WITH VARIOUS CODES THE MOST COMMON IS MISFIRE ON STARTUP IT HAPPEN IN DIFFERENT OCCASIONS.
Additional Notes:
LOOSES BRAKE ASSISTANCE IN PARKING LOT AND SOMETIMES ON THE HIGHWAY,CHECK ENGINE LIGHT COMES ON WITH VARIOUS CODES THE MOST COMMON IS MISFIRE ON STARTUP IT HAPPEN IN DIFFERENT OCCASIONS.
Mfg Campaign: 11093803
Recall Date: May 14, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
LOOSES BRAKE ASSISTANCE IN PARKING LOT AND SOMETIMES ON THE HIGHWAY,CHECK ENGINE LIGHT COMES ON WITH VARIOUS CODES THE MOST COMMON IS MISFIRE ON STARTUP IT HAPPEN IN DIFFERENT OCCASIONS.
Corrective Action:
LOOSES BRAKE ASSISTANCE IN PARKING LOT AND SOMETIMES ON THE HIGHWAY,CHECK ENGINE LIGHT COMES ON WITH VARIOUS CODES THE MOST COMMON IS MISFIRE ON STARTUP IT HAPPEN IN DIFFERENT OCCASIONS.
Additional Notes:
LOOSES BRAKE ASSISTANCE IN PARKING LOT AND SOMETIMES ON THE HIGHWAY,CHECK ENGINE LIGHT COMES ON WITH VARIOUS CODES THE MOST COMMON IS MISFIRE ON STARTUP IT HAPPEN IN DIFFERENT OCCASIONS.
Mfg Campaign: 11093803
Recall Date: May 14, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LOOSES BRAKE ASSISTANCE IN PARKING LOT AND SOMETIMES ON THE HIGHWAY,CHECK ENGINE LIGHT COMES ON WITH VARIOUS CODES THE MOST COMMON IS MISFIRE ON STARTUP IT HAPPEN IN DIFFERENT OCCASIONS.
Corrective Action:
LOOSES BRAKE ASSISTANCE IN PARKING LOT AND SOMETIMES ON THE HIGHWAY,CHECK ENGINE LIGHT COMES ON WITH VARIOUS CODES THE MOST COMMON IS MISFIRE ON STARTUP IT HAPPEN IN DIFFERENT OCCASIONS.
Additional Notes:
LOOSES BRAKE ASSISTANCE IN PARKING LOT AND SOMETIMES ON THE HIGHWAY,CHECK ENGINE LIGHT COMES ON WITH VARIOUS CODES THE MOST COMMON IS MISFIRE ON STARTUP IT HAPPEN IN DIFFERENT OCCASIONS.
Mfg Campaign: 11093803
Recall Date: May 14, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY 2016 GMC SIERRA 3500 DIESEL DENALI HAS BEEN IN THE SHOP 5 TIMES AND OVER 50 DAYS SINCE NOVEMBER 4, 2017 FOR AN EMISSIONS ISSUE. ON NOVEMBER 4 WHILE DRIVING, I RECEIVED A CHECK ENGINE LIGHT THAT SAID TO SERVICE THE EXHAUST SYSTEM AND A COUNTDOWN STARTED, REDUCING THE SPEED OF THE VEHICLE BY 10 MPH AFTER EVERY 50-75 MILES . THE VEHICLE HAD ABOUT 38,700 MILES AT THE TIME. THE ERROR MESSAGE THAT THE DEALERSHIP RECEIVED WAS P205B REDUCTANT TANK TEMPERATURE SENSOR PERFORMANCE. THEY REPLACED THE EMISSION REDUCTION TANK RESERVOIR AND COMPLETED A REGENERATION TEST. ON DECEMBER 11 I GOT THE SAME MESSAGE AND THEY RECEIVED A REDUCTANT HEATER CONTROL CIRCUIT LOW ERROR AND THEY REPLACED GLOW PLUG CONTROL MODULE. ON JANUARY 2 I GOT THE SAME MESSAGE AND THE DEALERSHIP REPLACED THE EMISSION REDUCTION FLUID SUPPLY PUMP MODULE. ON JANUARY 17 I GOT THE SAME ERROR AND THEY REPLACED REPLACED THE REDUCTION FLUID SUPPLY PUMP MODULE AGAIN. I GOT THE SAME SERVICE EXHAUST SYSTEM ERROR AND TOOK THE TRUCK BACK TO THE DEALERSHIP ON FEBRUARY 10. IT IS NOW FEBRUARY 27 AND THEY HAVE NOT IDENTIFIED THE PROBLEM. THERE APPEARS TO BE AN ISSUE WITH EITHER THE EMISSIONS SYSTEM OR THE COMPUTER THAT RUNS THE SYSTEM, BUT NO ONE CAN SAY FOR SURE.
Corrective Action:
MY 2016 GMC SIERRA 3500 DIESEL DENALI HAS BEEN IN THE SHOP 5 TIMES AND OVER 50 DAYS SINCE NOVEMBER 4, 2017 FOR AN EMISSIONS ISSUE. ON NOVEMBER 4 WHILE DRIVING, I RECEIVED A CHECK ENGINE LIGHT THAT SAID TO SERVICE THE EXHAUST SYSTEM AND A COUNTDOWN STARTED, REDUCING THE SPEED OF THE VEHICLE BY 10 MPH AFTER EVERY 50-75 MILES . THE VEHICLE HAD ABOUT 38,700 MILES AT THE TIME. THE ERROR MESSAGE THAT THE DEALERSHIP RECEIVED WAS P205B REDUCTANT TANK TEMPERATURE SENSOR PERFORMANCE. THEY REPLACED THE EMISSION REDUCTION TANK RESERVOIR AND COMPLETED A REGENERATION TEST. ON DECEMBER 11 I GOT THE SAME MESSAGE AND THEY RECEIVED A REDUCTANT HEATER CONTROL CIRCUIT LOW ERROR AND THEY REPLACED GLOW PLUG CONTROL MODULE. ON JANUARY 2 I GOT THE SAME MESSAGE AND THE DEALERSHIP REPLACED THE EMISSION REDUCTION FLUID SUPPLY PUMP MODULE. ON JANUARY 17 I GOT THE SAME ERROR AND THEY REPLACED REPLACED THE REDUCTION FLUID SUPPLY PUMP MODULE AGAIN. I GOT THE SAME SERVICE EXHAUST SYSTEM ERROR AND TOOK THE TRUCK BACK TO THE DEALERSHIP ON FEBRUARY 10. IT IS NOW FEBRUARY 27 AND THEY HAVE NOT IDENTIFIED THE PROBLEM. THERE APPEARS TO BE AN ISSUE WITH EITHER THE EMISSIONS SYSTEM OR THE COMPUTER THAT RUNS THE SYSTEM, BUT NO ONE CAN SAY FOR SURE.
Additional Notes:
MY 2016 GMC SIERRA 3500 DIESEL DENALI HAS BEEN IN THE SHOP 5 TIMES AND OVER 50 DAYS SINCE NOVEMBER 4, 2017 FOR AN EMISSIONS ISSUE. ON NOVEMBER 4 WHILE DRIVING, I RECEIVED A CHECK ENGINE LIGHT THAT SAID TO SERVICE THE EXHAUST SYSTEM AND A COUNTDOWN STARTED, REDUCING THE SPEED OF THE VEHICLE BY 10 MPH AFTER EVERY 50-75 MILES . THE VEHICLE HAD ABOUT 38,700 MILES AT THE TIME. THE ERROR MESSAGE THAT THE DEALERSHIP RECEIVED WAS P205B REDUCTANT TANK TEMPERATURE SENSOR PERFORMANCE. THEY REPLACED THE EMISSION REDUCTION TANK RESERVOIR AND COMPLETED A REGENERATION TEST. ON DECEMBER 11 I GOT THE SAME MESSAGE AND THEY RECEIVED A REDUCTANT HEATER CONTROL CIRCUIT LOW ERROR AND THEY REPLACED GLOW PLUG CONTROL MODULE. ON JANUARY 2 I GOT THE SAME MESSAGE AND THE DEALERSHIP REPLACED THE EMISSION REDUCTION FLUID SUPPLY PUMP MODULE. ON JANUARY 17 I GOT THE SAME ERROR AND THEY REPLACED REPLACED THE REDUCTION FLUID SUPPLY PUMP MODULE AGAIN. I GOT THE SAME SERVICE EXHAUST SYSTEM ERROR AND TOOK THE TRUCK BACK TO THE DEALERSHIP ON FEBRUARY 10. IT IS NOW FEBRUARY 27 AND THEY HAVE NOT IDENTIFIED THE PROBLEM. THERE APPEARS TO BE AN ISSUE WITH EITHER THE EMISSIONS SYSTEM OR THE COMPUTER THAT RUNS THE SYSTEM, BUT NO ONE CAN SAY FOR SURE.
Mfg Campaign: 11075339
Recall Date: Feb 27, 2018
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
THE REAR SEAT HEADRESTS ARE UNDERSIZED AND TOO SMALL TO PROPERLY PROTECT AND ACCOMMODATE TEENAGE AND ADULT PASSENGERS. ALSO, WHEN THEY ARE SET AT THEIR HIGHEST SETTING, THEY BECOME UNLOCKED WITH VERY LITTLE BACK OR SHOULDER PRESSURE AND FALL TO THE LOWEST SETTING. IN MY OPINION, THIS IS A SERIOUS SAFETY HAZARD.
Corrective Action:
THE REAR SEAT HEADRESTS ARE UNDERSIZED AND TOO SMALL TO PROPERLY PROTECT AND ACCOMMODATE TEENAGE AND ADULT PASSENGERS. ALSO, WHEN THEY ARE SET AT THEIR HIGHEST SETTING, THEY BECOME UNLOCKED WITH VERY LITTLE BACK OR SHOULDER PRESSURE AND FALL TO THE LOWEST SETTING. IN MY OPINION, THIS IS A SERIOUS SAFETY HAZARD.
Additional Notes:
THE REAR SEAT HEADRESTS ARE UNDERSIZED AND TOO SMALL TO PROPERLY PROTECT AND ACCOMMODATE TEENAGE AND ADULT PASSENGERS. ALSO, WHEN THEY ARE SET AT THEIR HIGHEST SETTING, THEY BECOME UNLOCKED WITH VERY LITTLE BACK OR SHOULDER PRESSURE AND FALL TO THE LOWEST SETTING. IN MY OPINION, THIS IS A SERIOUS SAFETY HAZARD.
Mfg Campaign: 11063400
Recall Date: Jan 17, 2018
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Focus: Lemon Law, Personal Injury
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